Lead business analyst work from home jobs - 1321 jobs
Business Analyst
Afterkarma Inc.
Remote job
BusinessAnalyst - Banking (W2, $20-30 / hr)
Job Type: Contract - W2
Rate: $ 20-30/hr
🧩 About the Role
We're seeking a motivated BusinessAnalyst with a background in banking to join our dynamic team. In this role, you'll collaborate with business stakeholders, analyze financial processes, and help drive data-informed decisions for business initiatives.
🔎 Responsibilities
Conduct comprehensive analysis of banking operations, customer workflows, and business processes
Gather, document, and validate business requirements
Develop and present clear data-driven insights, reports, and dashboards
Support project planning, process mapping, and stakeholder communication
Assist in implementing system enhancements and enabling efficient solutions
Collaborate effectively with cross-functional teams and business users
✅ Required Skills & Qualifications
Freshers or 1 year of experience as a BusinessAnalyst in banking or financial services
Strong communication skills-both written and verbal
Proficient in basic to intermediate Microsoft Excel (formulas, pivot tables, VLOOKUP)
Comfortable eliciting and documenting requirements
Detail-oriented mindset with strong analytical problem-solving aptitude
Experience with business process mapping and data analysis preferred
💼 Employment Details
Employment Type: W2 contractor (no 1099 or agency corp‐to‐corp)
Pay Rate: $20-30 per hour
Location: Open to fully remote or onsite in select U.S. offices
Contract Duration: TBD (with potential for extension or conversion)
Schedule: Standard full-time hours (40 hrs/week); flexibility may be required based on project needs
$20-30 hourly 3d ago
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Business Analyst Level 3
Rapinno Tech
Remote job
JOB-6608 on W2
Edge: 891258
Hiring Co: KTD
Type: Contract to Hire
Note to Vendors
100% remote candidates will be considered.
Define requirements and manage agile frameworks to facilitate complex business needs in accordance with software development life cycle (SDLC) guidelines. Break down complex business and technology terms to aid in collaborative problem solving. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum Position Qualifications
8 years of business analysis experience or specialized retail industry experience
Excellent written and oral communication, collaboration and presentation skills to effectively communicate information to all levels within the organization
Proven ability to understand strategic business requirements and translate them into strategic technology solutions for use across multiple lines of business
Demonstrated experience with industry best practices and an understanding of different technologies
Strong ability to make difficult/quick decisions demonstrating critical/innovative thinking
Ability to effectively interact with and influence a diverse group of associates
Ability to effectively partner with all levels of the organization
Strong organizational, analytical and problem-solving skills
Desired Previous Job Experience/Education
Prior experience as a senior business or applications analyst or a product owner in waterfall and/or agile projects
Agile, SAFe, Six Sigma, IIBA certification a plus (ECBA, CCBA, CBAP, CBATL)
Essential Job Functions
Elicit, define and analyze complex requirements in various formats ensuring they are testable, measurable and traceable
Lead the appropriate teams to refine, prioritize and manage requirements using various tools (e.g., templates, team backlogs, requirements management or agile task management applications)
Lead requirement walk-throughs with key stakeholders using various methods (e.g., team demos, workshops, sprint planning and backlog refinement sessions)
Identify and estimate anticipated work efforts based on priority
Define and resolve dependencies, issues and risks along with identification of impacted areas through team collaboration
Identify and define complex business processes for current and future state analysis
Act as the liaison between the business units, technology teams and support teams
Apply an in-depth knowledge of multiple business areas, familiarity with enterprise strategies and an understanding of different technologies and industry best practices to meet/exceed business goals/priorities
$80k-106k yearly est. 60d+ ago
AI Business Analyst
Dropbox 4.8
Remote job
Role Description
Dropbox is seeking an AI BusinessAnalyst to join our Customer Experience & Support (CXS) - Knowledge Experience & Platforms (KXP) team. This role serves as the portfolio owner for KXP's AI readiness, ensuring our scaled support ecosystem, spanning content, tooling, and workflows, is optimized, measurable, and ready for the next generation of AI innovation.
As the AI BusinessAnalyst, you'll act as a strategic operator and analyst, connecting the dots across internal systems (internal tools and content knowledge bases) and external surfaces (Help Center, Customer Academy, and Community). You'll review tooling, analyze performance, evaluate vendors, and guide prioritization of AI readiness projects that improve efficiency, scalability, and customer outcomes. Your work will directly contribute to reducing support costs, improving self-service success rates, and driving customer satisfaction through AI-powered experiences.
You bring a builder's mindset; energized by new challenges, motivated to improve systems and tools for others, and unafraid to experiment and learn along the way.
This role combines analytical depth with systems thinking and cross-functional collaboration. You'll turn complex data into actionable insights, guide AI readiness projects from strategy through delivery, and build frameworks that help Dropbox scale its support ecosystem for the future.
Responsibilities
Analyze how Dropbox's content, platforms, and tooling interact across surfaces to identify gaps and opportunities for AI optimization.
Advise leadership with data-backed, opinionated recommendations that guide platform and content strategy to improve AI readiness and ROI.
Lead and execute AI readiness projects from analysis through implementation, ensuring recommendations translate into measurable operational improvements.
Build dashboards, reports, and models that track AI performance and surface actionable insights across CXS, Product, and AI partner teams.
Evaluate and benchmark vendors, tools, and automation solutions to guide strategic investment and prioritization decisions.
Collaborate with content platform owners to ensure knowledge architecture and metadata frameworks enable effective AI retrieval and optimization.
Document and share emerging best practices and industry standards to keep Dropbox at the forefront of AI-enabled support and continuous improvement.
Requirements
8 years of experience in business analysis, analytics, or platform strategy within a SaaS or technology environment.
Demonstrated ability to translate data insights into business strategy and influence prioritization and resource allocation decisions.
Deep understanding of content management systems (CMS), knowledge base platforms, or learning systems and their back-end structures.
Familiarity with AI or machine learning systems used in customer experience, support, or knowledge management contexts.
Strong systems thinking - connects workflows, content frameworks, and tooling to measurable business outcomes.
Builds strong cross-functional relationships, communicates complex information clearly, and drives alignment across teams.
Demonstrates a bias for action, operates autonomously in a fast-moving environment, and approaches problem solving with curiosity, experimentation, and a drive to improve systems for others.
Preferred Qualifications
Experience with AI-driven support ecosystems, including chatbots, self-service optimization, or automation frameworks.
Knowledge of data modeling, experimentation design, or statistical analysis methods.
Demonstrated success leading cross-functional initiatives that deliver measurable improvements in efficiency, quality, or customer satisfaction.
Ability to design and implement scalable frameworks for content structuring, tagging, and retrieval to support AI consumption and knowledge management.
Compensation
US Zone 1
This role is not available in Zone 1
US Zone 2$144,600-$195,600 USDUS Zone 3$128,500-$173,900 USD
$144.6k-195.6k yearly Auto-Apply 7d ago
Business Analyst/Consultant for Texas Workforce Commission, Austin, Tx
Pedigo Staffing Services
Remote job
Title: BusinessAnalyst/Consultant Solicitation: 5098125BA3 Duration: Optional 4 years Visa: Must be US Citizen, Green Card, EAD. No H1B .
JOB DETAILS:
REQUIRED/PREFERRED SKILLS:
8 years, Required - Experience in planning, leading, gathering and analyzing business and functional requirements in cooperation with business and technical groups
8 years, Required - Experience developing business process maps and performing fit-gap analyses
8 years, Required - Experience solving complex problems and troubleshooting software systems
8 years, Required - Experience simultaneously collecting requirements across multiple program areas that have varying business needs
8 years, Required - Experience gathering, documenting, and capturing design requirements
8 years, Required - Experience facilitating workshops, meetings and collaborative work sessions with cross-functional teams in a remote environment
8 years, Required - Ability to build relationships and develop rapport with customers
8 years, Required - Ability to listen effectively and uncover information that may not be explicitly stated
8 years, Required - Ability to communicate clearly and concisely, both verbally and in writing about technical subjects to non-technical users in a way they can easily understand
8 years, Required - Experience preparing and executing test plans, leading and assisting team members in performing and completing test activities, and documenting/communicating testing results
8 years, Required - Experience implementing and testing interfaces that exchange data with large, complex legacy systems
8 years, Required - Experience in assisting with development of plans and work artifacts in support of the project management life cycle
8 years, Required - Experience with Software Development Life Cycle (SDLC) management software such as HP Application Lifecycle Management (ALM) or Atlassian
8 years, Required - Skilled in the use Microsoft Office, Excel, Visio, PowerPoint, and SharePoint
4 years, Preferred - Experience with Customer Relationship Management (CRM) systems
5 years, Preferred - Experience with reverse engineering legacy applications to accelerate system redesign and modernization efforts
5 years, Preferred - State Government experience
1 years, Preferred - Texas Workforce Commission experience
Introduction
The Texas Workforce Commission (TWC) requires the services of one (1) BusinessAnalyst, Level 3, hereafter referred to as Worker(s), who meets the general qualifications of ITSAC BusinessAnalyst, Level 3, and the specifications outlined in this document for TWC.
All work products resulting from the project shall be considered “works made for hire” and are the property of TWC. TWC may include pre-selection requirements that potential Vendors (and their Workers) submit to and satisfy criminal background checks as authorized by the Texas law. TWC will pay no fees for interviews or discussions, which occur during the process of selecting a Worker(s).
In this specific instance, TWC is waiving the restriction against inclusion of resumes for workers already engaged on other contracting efforts. TWC will accept resumes from incumbent vendors to TWC with incumbent Workers for TWC only.
Work Hours and Location
Services shall be provided during normal business hours unless otherwise coordinated through TWC. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. If the Vendor is headquartered in Texas, this position is eligible for telecommuting from within the Continental United States. Conversely, if the Vendor is not headquartered in Texas, this position is eligible for telecommuting from within Texas only. Vendor employees must obtain approval in writing from their TWC supervisor to take TWC issued equipment to another continental State. Vendor employees are prohibited from taking TWC issued equipment outside of the continental United States. Such action may lead to immediate release from TWC employment.
Any and all travel, per diem, parking, and/or living expenses shall be at the Worker's expense.
The Worker(s) may be required to work outside the normal business hours on weekends, evenings, and holidays, as requested. Payment for overtime work (required work hours exceeding the standard forty (40) hours per Business Week) will be at the quoted hourly rate and must be coordinated and pre-approved through TWC.
This is a remote position. Ideal candidates must have a secure, dedicated workspace with Internet service, ability to maintain a reliable consistent work schedule, and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours. Position may require team members to come into the office for scheduled meetings, and there may be unscheduled requests with seventy-two (72) hour notice for any TWC business need. If applicable, the work location will be at 101 E. 15th Street, Austin, Texas 78778.
Scope/Description of Services
The Worker(s) will provide the following services:
Perform BusinessAnalyst work as a member of the Intake and Quality Assurance team, overseeing one or more projects concurrently.
Coordinate and lead meetings to understand and document business operations, systems, and user needs, ensuring a comprehensive analysis of requirements for technology solutions that enhance business value.
This includes developing and mapping business processes in line with industry standards and advising on solutions to fulfill project goals.
Assist in defining functional and technical requirements for new solutions, focusing on software that addresses business problems, adheres to quality standards, and integrates seamlessly with existing systems.
This involves writing detailed documentation, including technical specifications for both internal and third-party application development, and supporting the software implementation phases to ensure successful deployment. Act as a liaison between Information Technology and business stakeholders to grasp the organization's structure, policies, and operations, aiming to align technology solutions with business strategies.
This role includes performing systems analysis to support project needs, such as the creation of business process maps and system architecture diagrams.
Review, analyze, evaluate, and develop test cases and scenarios based on business and system requirements to ensure traceability and participates in or designs quality assurance test plans.
This responsibility extends to coordinating user acceptance testing and working in cooperation with the project team to identify and document software defects, coordinating defect solutions with the project's Technical Lead.
Demonstrate the ability to work independently with minimal supervision and meet tight deadlines in a highly collaborative environment. Perform other duties as assigned to maintain operations.
Minimum Requirements
The Minimum Requirements for Worker(s) are included in Form A - Worker Minimum Requirements.
Terms of Service
Services are expected to start as soon as possible and are expected to be completed by August 31, 2025, or when 1,000 total hours estimated on Purchase Order have been depleted, whichever occurs first. Total estimated Worker hours for the services shall not exceed 2,000 hours per Worker per Term unless otherwise amended, renewed, and/or extended by TWC via Purchase Order Change Notice. Unused hours may be rolled over from one fiscal year to the next, as necessary. Rates are fixed throughout each Term of the Contract.
Debbie Pedigo
CEO / Senior Staffing Consultant
DebbieP@PedigoStaffing.com
830.433.4604
210.401.4501
Pedigo Staffing Services
PedigoStaffing.com
https://www.linkedin.com/company/2735943
Awarded Cooperative Contracts:
DIR ITSAC (Department of Information), IT Staffing #DIR-CPO-5738
TIPS (Texas Interlocal Purchasing System), Staffing #230703
TIPS (Texas Interlocal Purchasing System), Technology Services #240101
BuyBoard, Temporary Staffing #774-25
State of Louisiana, IT Staffing #4400029273CW8873
State of Oklahoma, IT Staffing #SW1025
State of Oklahoma, Staffing #0132
$79k-111k yearly est. 60d+ ago
Business analyst-Experience working on child welfare projects
Cloudscouts Software Solutions LLC
Remote job
Job Description| Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (e.g., BPMN) Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required Analyze future-state workflows for improvement and optimization opportunities Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines Provide expertise in process mapping, modeling techniques, and best practices transition knowledge and documentation to MDCPS at the close of the project Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders Manage project open items pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects Maintain Business Process and Methods & Procedures documents of record for the project team
| Bachelor's degree in Business, Information Systems, or a related field Proven experience as a Business Process Modeler or similar role Proficiency in using business process modeling tools (e.g., Visio, Lucid chart, or dedicated BPM tools) Strong understanding of business process modeling notations, particularly BPMN Excellent analytical and problem-solving skills Effective communication and collaboration abilities Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred State Government experience and specific experience in DHS or Child Welfare domains is preferred Detailed-oriented with a focus on producing high quality deliverables
| Experience working on child welfare projects
This is a remote position.
$67k-93k yearly est. 25d ago
Junior Business Analyst
Marysville Physical Therapy
Remote job
Job Title: Remote Junior BusinessAnalyst
Company: Marysville Physical Therapy
Job Type: Full-Time
About Us: Marysville Physical Therapy is dedicated to delivering personalized and evidence-based physical therapy services to help individuals recover, regain mobility, and improve their quality of life. As we continue to grow and expand our digital capabilities, we are seeking a motivated Junior BusinessAnalyst to support our data-driven decision-making and enhance operational performance through actionable insights.
Job Summary:
We are looking for a detail-oriented and analytical Junior BusinessAnalyst to join our remote team. This entry-level position will support business intelligence efforts by gathering and analyzing data, identifying trends, and generating reports to assist leadership in strategic planning and operational improvements.
Key Responsibilities:
Collect, organize, and analyze data related to clinical operations, patient flow, scheduling, and administrative functions
Assist in developing and maintaining dashboards and performance reports
Identify process inefficiencies and support implementation of data-driven improvements
Collaborate with departments to document business needs and translate them into technical requirements
Monitor KPIs and support the preparation of regular business reviews
Participate in the testing and validation of new systems, software, or workflows
Support project tracking and contribute to the documentation of project progress and outcomes
Conduct market and competitor research to inform strategic initiatives
Qualifications:
Bachelors degree in Business Administration, Healthcare Management, Information Systems, or a related field (or currently pursuing a degree)
Strong analytical and problem-solving skills
Proficiency in Microsoft Excel; experience with tools like Power BI, Tableau, or Google Sheets is a plus
Familiarity with data collection methods and basic data analysis
Excellent communication and organizational skills
Ability to work independently and meet deadlines in a remote environment
Interest in healthcare operations and technology-driven solutions
Preferred Qualifications:
Internship or coursework experience related to business analysis, healthcare, or project support
Exposure to EHR systems or clinic management software
Basic understanding of HIPAA compliance and healthcare workflows
What We Offer:
A fully remote and flexible work environment
Mentorship and opportunities for professional development
Access to internal training resources and team collaboration platforms
A supportive and mission-driven culture focused on community health and innovation
$55k-72k yearly est. 60d+ ago
Business Data Analyst - College Lesson Editor (Contract)
Study.com 3.9
Remote job
Business Data Analyst - College Lesson Editor We are seeking detail‑oriented Business and Data Analysis Subject-Matter Experts to review and revise college-level lessons. You will check to confirm the accuracy and clarity of lessons to ensure our content is a great resource for students. This is an online, remote contract role. All work is paid hourly. Job Description:
The subject-matter expert will carefully perform accuracy checks on provided college-level lessons. Minor edits may be required if the lesson is inaccurate in any way. Experts must be capable of confirming that lessons are coherent and helpful for our users.
What You'll Do
- Follow internal documentation to improve content accuracy and quality of provided lessons
- Review and approve college-level lessons in your field
- Verify content is accurate, on-level, and appropriate for the related course
What Makes You a Great Fit
• Subject-matter expertise in business and data analysis
• Strong editorial judgment for educational materials, with an eye for clarity, fairness, and learner‑appropriate rigor
• Meticulous attention to detail and consistency for question accuracy and alignment to the exam's content guide
• Ability to work independently and follow structured procedures
Required Qualifications
• A Bachelor's degree or Master's degree related to Business and/or Data Analytics
• 3-5 years of teaching experience
• Experience editing or developing educational content, assessments, or test‑prep materials
• Excellent written English and command of grammar, syntax, and tone for adult learners
• Familiarity with DEI guidelines for content publication
• Reliable internet and your own computer
Preferred Qualifications
• Master's degree in Business and/or Data Analytics
• College teaching experience
• Experience with content management systems
What We Offer:
Reliable Payments: You'll receive payments twice a month and automated invoicing for your work.
Remote Work: This is a fully online contracted work-from-home opportunity.
Flexibility: Basically, there are no requirements! Work when you want, where you want, as often as you want, with no minimums/maximums.
Support: Our supportive staff is available answer your questions and help you get up and running.
The Contract Process
Complete the application and submit with your resume.
Applications are approved and contracts sent on Wednesdays.
Submit the contract within the 5-day signing window.
The following Wednesday, you'll receive onboarding instructions.
You can view a step-by-step overview of the contract process here: How to Become a Freelancer with Study.com
About Study.com
The mission of Study.com is to make education accessible, and over the last two decades we've become the leading online education platform, delivering a personalized learning experience across a broad continuum of education for over 30 million students, instructors, and professionals every month.
We help empower millions of learners to achieve their education and career goals. We focus on increasing access to education because we know information is the ultimate equalizer and that education is key to upward mobility.
Feel free to share this opportunity with any friends you think would be interested, too.
$69k-99k yearly est. Auto-Apply 13d ago
Sr Business Analyst /Product Manager - US
Photon Group 4.3
Remote job
About the company Photon.com has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology on a scale. Please visit ************** to learn more about us, how we work, and our customer case studies. (LinkedIn)
Job Description: Product Owner - MarTech Domain
Position Overview
We are seeking an experienced Product Owner (PO) with deep expertise in the MarTech domain to leadbusiness discovery, capability assessment, and roadmap definition for marketing technology transformation initiatives. The PO will partner with client stakeholders, architects, and SMEs to identify gaps in the existing MarTech setup and provide strategic recommendations that enhance marketing effectiveness, personalization, and customer experience.
Key Responsibilities
Discovery & Requirement Gathering
Act as the primary bridge between business stakeholders, marketing teams, and technical teams.
Lead workshops and interviews to capture business objectives, pain points, and desired outcomes.
Translate business requirements into actionable user stories, acceptance criteria, and backlog items.
MarTech Domain Leadership
Evaluate the client's current MarTech stack (e.g., MAP, CDP, CRM, CMS, Analytics, Personalization).
Identify gaps, redundancies, and underutilized capabilities in the ecosystem.
Benchmark client maturity against industry best practices and emerging trends.
Provide strategic guidance on tool adoption, integration, and operational processes.
Backlog & Roadmap Management
Own the product backlog - define, prioritize, and refine epics and user stories.
Collaborate with architects (technical, data, integration) to ensure feasibility and alignment.
Align roadmap items with business value, marketing goals, and KPIs.
Manage trade-offs between quick wins and long-term transformation.
Stakeholder Engagement
Serve as the voice of the business and marketing teams in technical discussions.
Present findings, recommendations, and roadmaps to client leadership.
Facilitate alignment between IT, Marketing, Data, and Operations teams.
Governance & Delivery Support
Define success criteria, KPIs, and measurement framework for MarTech initiatives.
Guide implementation teams by clarifying requirements and priorities during sprints.
Ensure compliance with regulatory and data governance standards.
Qualifications & Experience
7-10 years of professional experience, with 5+ years as a Product Owner / BusinessAnalyst in the MarTech domain.
Strong working knowledge of major MarTech platforms such as Adobe Experience Cloud, Salesforce Marketing Cloud, Oracle Eloqua, HubSpot, or similar.
Proven track record in MarTech capability assessment and roadmap creation.
Hands-on experience in customer journey mapping, personalization, and campaign workflows.
Familiarity with data flows, CDPs, consent management, and analytics frameworks.
Excellent communication, facilitation, and stakeholder management skills.
Agile/Scrum Product Owner certification (preferred).
Key Attributes
Business-first mindset with strong technical appreciation.
Ability to spot gaps and opportunities in MarTech ecosystems.
Skilled at balancing quick wins vs. long-term transformation.
Confident in presenting to senior business and IT stakeholders.
Passion for driving personalized, data-driven customer experiences
Compensation, Benefits and Duration
Minimum Compensation: USD 48,000
Maximum Compensation: USD 168,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
$95k-134k yearly est. Auto-Apply 11d ago
Business Analyst III - Data Infrastructure & Analytics Team
Healthright 360 4.5
Remote job
This is a remote position. There is limited expectations for regular in-person, in-office activities.
You're not the person who will settle for just any role. Neither are we. Because we're out to create a better world, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to be HR360's new BusinessAnalyst III.
The BusinessAnalyst will work closely with HR360's internal and external stakeholders to turn data into information and knowledge that can be used to make sound business decisions. This data helps drive improvement in key business metrics, stakeholder experience and business results. The BusinessAnalyst will also interact with various development teams, project managers, senior management, and external vendors.
This individual understands how data is turned into information and knowledge, and how the knowledge supports and enables key business processes. The BusinessAnalyst must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. Further, the BusinessAnalyst must work well within a team environment.
The BusinessAnalyst III has advanced experience in performing business case analyses which measures/quantifies the impact and effectiveness of specific programs and performance. The BusinessAnalyst III works cross functionally and directly supports department leaders in the development, analysis and interpretation of HealthRIGHT's scope of business.
Key Responsibilities
Provide analytical expertise to leadership in areas critical to the organization's overall strategy and performance.
Possess an in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates to identify opportunities and direct projects.
Recommend solutions in areas critical to organization's overall and service line performance to inform agency decisions, strategy, and tactics.
Collect, understand, and translate stakeholder requirements into actionable parameters for projects.
Design and implement business solutions by building relationships and partnerships with key stakeholders.
Develop Return On Investment (ROI) analysis for new strategies to improve organization performance.
Maintain clear, accurate project documentation including the development of business cases, proposals, and summaries using project management methodologies. Identify risks and mitigate threats by managing issues and resolutions.
Exhibit leadership for businessanalysts, and broader organization where appropriate.
Act as critical liaison between business, technical, program and support teams translating technical ideas and analytical results to non-technical peers and stakeholders across all levels of the organization.
Produce understandable reports and presentations that describe and communicate complex findings for a variety of technical and non-technical audiences.
Write SQL queries to develop, implement, and utilize databases and reporting tools to extract data, using data analysis programs. Visualize data using Power BI, Excel, or other visualization programs.
Check ticking system for incoming requests; provide customer-centered, primary line of support for report/dashboard problems, data requests and other issues. Provide solution by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources.
Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required.
Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment.
Demonstrate a commitment to the mission, core values and goals of HealthRIGHT 360 including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services.
Other duties as assigned by supervisor.
Education and Knowledge, Skills and Abilities
Education, Certification, and Experience Required:
Bachelor's degree in a quantitative discipline such as Mathematics, Epidemiology, Metrics and Evaluation or Statistics, or equivalent 5 years or more of relevant experience.
Proven analytical and quantitative skills, including experience with managing and modeling of large data sets, required.
Desired:
Master's degree in Public Health, Health Analytics/Informatics or related preferred.
5-7 years of experience analyzing data in a healthcare environment preferred.
Intermediate experience with or knowledge of data visualization techniques.
Established business acumen including understanding of market dynamics, financial/budget management, data analysis and decision-making.
Healthcare coding conventions and health plans experience a plus.
3+ years of experience designing, writing, and maintaining Epic reports and dashboards desired.
Certification or knowledge of Epic Cogito, Caboodle data model, SlicerDicer, or Clarity data model a plus.
Background Clearance:
Must not be on active parole or probation, clear with OIG database.
Ability to obtain and maintain satisfactory background check.
Knowledge Required:
Advanced ability to operate computers and related software programs including Word, Excel, Outlook and other Microsoft Office applications.
Experience writing SQL queries to develop, implement, and utilize databases and reporting tools to extract data.
Experience conducting analyses using data analysis programs.
Experience visualizing data using Power BI, Excel, or other visualization programs.
Demonstrated healthcare experience in quantifying, measuring and analyzing financial and utilization metrics of healthcare.
Skills and Abilities Required:
Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents.
Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, clients, and/or external groups.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
We will consider for employment qualified applicants with arrest and conviction records.
$71k-90k yearly est. Auto-Apply 60d+ ago
Functional Business Analyst - CPQ (Remote)
Alleaz
Remote job
Responsibilities
Works on advanced business systems projects, and is responsible for the complex analysis and requirements definition for applications that automate business processes.
Has a thorough understanding of the business functions for which applications are used, interfaces with Business and IT cross functions teams to identify and resolve business systems problems, and consults with various users to identify potential improvements.
Perform hands -on solution design, prototyping, proof -of -concepts, process design and development tasks as required in support of current and new projects in CRM domain
Leverage business knowledge and expertise to drive business process improvements
Facilitate requirements gathering and process mapping workshops
Document functional business requirements, process flow diagrams, and business cases
Key contributor in cross -functional teams, BRD review, development plans, and roadmap development
Conduct Solution reviews with project teams prior to design and development activities and ensure solution aligned with business requirements
Create and deliver high quality presentations
Demonstrates ability to get things done thru influence and relationship building.
Leads and applies industry standard project management techniques for small to medium size projects.
Assists planning projects/programs, and supports business process redesign and IT architecture changes.
Preparation of user documentation and training documentation as necessary
Experience with multiple software delivery lifecycle methodologies such as - Waterfall, Agile
Requirements
6+ yrs experience of successful software project implementations with at least 4 years related to CRM
Experience in Sales and Service cloud application like order management, Service Contracts, Entitlement, Asset etc
Top CRM applications specific experience required, eg Salesforce, Oracle
Must possess strong technical background, analytical, and problem -solving skills
Must be able to manage multiple priorities and complex tasks in a dynamic work environment
Must possess strong communication and interpersonal skills
Experience in hands on design, prototyping, development, configurations, testing and other implementation activities
Experience performing detailed gap analysis, and preparing as -is & to -be process documentation
Experience preparing end -user documentation and conducting end -user training
Experience leading distributed teams to design architecture and requirements for and oversee development of packaged and integrated solutions
Ability to work on complex issues where analysis of situations or data requires an in -depth evaluation and may require collaboration across multiple functional/technical teams
Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications.
Experience with upstream & downstream processes & solutions to CRM capabilities such as MDM (Customer, contact, company, product Master), Order Management, Billing, Invoicing and Booking is a big plus.
Independent self -motivated ability to learn on the job
Business Analysis experience in a high -tech (preferable software) company is highly desirable.
4 -year Bachelor degree in Information Systems, Computer Science, Business management or related discipline. Advanced degree would be a plus
Industry BusinessAnalyst certification would be a plus
Salesforce, Oracle certifications would be a plus
$82k-115k yearly est. 60d+ ago
Sr. ServiceNow Business Analyst/Tester
BCMC
Remote job
ServiceNow Requirements/Test Engineer
BCMC is looking for a ServiceNow Requirements/Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is highly desired. This is a remote position.
Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance.
Core Work Hours: 7am - 4pm (EST) Monday - Friday, except Government Holidays
Primary Responsibilities:
Works with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. Be able to product requisite process flows, workflows, and use cases.
Identifies future state system requirements at various levels of abstraction and detail to document future state process flows.
Produces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria/
Manages user story backlogs and prioritizes according to the customer's needs. And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validation.
Supports the Scrum Master on the sprint planning for each sprint release.
Collaborate with solutions Architects to understand the implementation details and scope of the release capability.
Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality.
Executes test cases and procedures from the test environment and work with developers and architects to resolve test defects.
Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely.
Participate in and support all agile ceremonies - standups, planning, grooming, demonstration, etc.
Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management.
Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities.
Support the production issues and work with the O&M team to ensure production issues are resolved.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field
5+ years of experience as a Test Engineer in an Agile development environment
Have or ability to obtain a Security+ or equivalent Certification
ServiceNow CSA certification required
Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management
Experience with user story development and management in an Agile environment
Experience with ServiceNow test management, test execution, and test script procedure development. ATF experience is desired.
Experience with client-facing roles and ability to build rapport and trust
Strong written and verbal skills
Strong analytical/critical thinking skills
Our Company Overview:
Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.
Benefits
Extremely competitive salary
95% employer paid for employee medical, dental, & vision coverages
100% employer paid for employee life, STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11 standard holidays & 3 weeks of annual leave
$73k-98k yearly est. Auto-Apply 60d+ ago
Techno-Functional Business Analyst in PS (US Project Augmentation Team)
Ness Digital Engineering
Remote job
at Ness Digital Engineering
Why NessWe know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.You'll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.You'll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation. What you'll do:We are looking for a BusinessAnalyst to join our team and contribute to a long-term partnership with a valued client renowned for their work in financial crime prevention. At Ness, we support our client in delivering high-quality services and innovative solutions to their customers - and we're excited to offer you the opportunity to be part of this success story.As a BusinessAnalyst, you will play a key role within the Professional Services team, translating business requirements into robust, feasible, and competitive solutions. You'll collaborate closely with stakeholders to ensure that client needs are clearly understood and effectively implemented. Requirements and responsibilities
Gathering and analyzing data and business requirements
Designing and documenting functional specifications
Supporting solution implementation and configuration
Conducting expert testing and fine-tuning of the solution
Training end users and supporting integration and UAT testing
Participating in the full project lifecycle, from discovery to delivery
Collaborating closely with global teams across the organization, including Sales, Customer Support, and other business units
Engaging with R&D teams to provide feedback and insights that help shape and influence product strategy
What you'll bring: Core Requirements
Effective communication in English - Strong verbal and written skills to collaborate with internal teams and third parties, ensuring clear and consistent communication.
Proven experience as a BusinessAnalyst, ideally in complex or regulated environments.
Proficiency in SQL, Python, and Jupyter for data analysis, automation, and reporting is highly valued
Familiarity with SaaS and web-based products, including their architecture and delivery models.
Ability to create clear and comprehensive functional specifications for both technical implementers and business stakeholders.
Strong project discipline - Ability to adhere to project plans, manage timelines, and address issues proactively.
Expertise in gathering and translating business requirements into practical, scalable solutions.
Strong analytical skills - Capable of identifying data patterns, diagnosing potential issues, and implementing effective solutions.
Hands-on experience with software development methodologies and implementation processes (e.g., Agile, Scrum, Waterfall).
Ability to work effectively in a multicultural, global environment, collaborating across time zones and diverse teams.
Personal Attributes
Excellent prioritization skills and the ability to deliver under pressure while managing multiple tasks.
A positive, proactive attitude with the ability to work independently when needed.
Detail-oriented, conscientious, and committed to high standards of integrity.
Logical and pragmatic problem-solver with strong analytical thinking.
Confident communicator, comfortable presenting to customers and senior stakeholders.
Personally accountable, results-driven, and attentive to detail.
Collaborative mindset with a willingness to share knowledge and support peers.
Ability to build strong working relationships and credibility with R&D and other business units.
Genuine interest in technology and enhancing customer experience.
Experience working directly with customers to understand and define their needs.
Not checking every single requirement?If this role sounds good to you, even if you don't meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.Let's meet and you may just be the right candidate for one of our roles. At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.
$75k-105k yearly est. Auto-Apply 60d+ ago
Principal Process and Business Analyst
Technology Credit Union 3.8
Remote job
The Principal Process and BusinessAnalyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation.
Responsibilities
Essential Duties
Enterprise Knowledge Management (KM)
Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team.
Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria.
Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted.
Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels.
Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments.
Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency).
Business Analysis & Requirements Governance
Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off.
Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks.
Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions.
Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation.
User Acceptance Testing (UAT) Oversight
Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off.
Owns the UAT for assigned projects.
Process Optimization & Continuous Improvement
Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences.
Program-manages company-wide process improvement opportunities and related efforts.
Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations.
Work Schedule
Full-time; typically, 40+ hours/week
Flexible within core business hours, Pacific Time, M-F
Occasional extended early morning or late evening hours, and weekends, typically with advance notice
Workplace Essentials
Supports Tech CU's
Mission and Vision
and consistently demonstrates
Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate).
Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans.
Complies with Tech CU policies and procedures.
Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace.
Complies with requirements imposed by federal, state and local agencies.
Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors.
Qualifications
Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience).
Experience:
8+ years in business analysis, knowledge management, or process improvement roles.
5+ years designing and implementing knowledge management frameworks or platforms.
5+ years leading requirements management and UAT governance across complex projects.
3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping.
Familiarity with financial institution operations and systems is strongly preferred.
Knowledge/Skills/Abilities:
Advanced expertise in knowledge management frameworks and content governance models.
Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions.
Advanced facilitation, communication, and presentation skills across all organizational levels.
Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms).
Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption.
Strong analytical skills to measure process impact and knowledge usage.
Comfortable managing vendors, platforms, and external consultants.
Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles.
Strong analytical skills to quantify process impacts and measure knowledge usage.
Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices.
Licensing/Certifications:
Lean Six Sigma certification (Green or Black Belt preferred).
Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus.
CBAP, PMI-PBA, or ISTQB certification a plus.
Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice.
Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance.
Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices.
Physical Requirements:
Typical office environment with frequent sitting, walking and standing.
Ability to sit ~85% of the day.
Ability to keyboard and read computer screen for ~65% of the time during which one is seated.
Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required).
EQUAL EMPLOYMENT OPPORTUNITY
Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay and Benefits
Position Grade: 108
Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000
Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location.
Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications.
Bonus Potential: Target 15% of base salary based on company and individual performance
Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals.
Tech CU offers a comprehensive benefits package, including:
Health Coverage: Medical, dental, and vision plans
Income Protection: Life and disability insurance
Retirement: 401(k) plan with company match
Paid Holidays: 12 days annually
Paid Time Off (PTO):
Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year)
Increases with length of service
Voluntary Time Off (VTO):
8 hours annually for full-time employees to support charitable organizations
Additional Benefits:
Flexible Spending Accounts
Employee-paid voluntary benefits
Leaves of absence in compliance with state and federal regulations
$132k-188k yearly Auto-Apply 22d ago
Business Operations Principal - Pro
Kraken 3.3
Remote job
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of work
The team
Kraken's Pro business spans four of the company's most critical and ambitious areas:
* Spot Trading - the foundation of Pro and core to our trader experience
* Margin - leveraged products driving deeper liquidity and client engagement
* Derivatives - building out Futures and advanced product offerings
* Exchange & Infrastructure - scaling APIs, B2B services, and institutional connectivity
We're building for the next generation of active traders, market makers, and institutions - people who expect performance, sophistication, and reliability from their trading platform. The Business Operations Principal will be a key partner to the Head of Pro, driving operational clarity, cross-functional execution, and continuous improvement across these pillars.
This is a high-leverage role for someone who thrives in ambiguity, connects dots across teams, and balances strategy with hands-on execution. You'll work side by side with Pro leadership and colleagues across Product, Engineering, Compliance, Legal, Finance, and more - helping turn vision into action and action into measurable results.
The opportunity
* Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities.
* Lead and deliver cross-functional projects that don't fit neatly into a single team but are critical to Pro's success.
* Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early.
* Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives.
* Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure - from early concept through initial execution.
* Contribute to high-impact materials (exec updates, all-hands, strategic memos) that provide clarity and visibility.
* Act as the first line of intake for inbound requests, triage them effectively, and ensure accountability for follow-through.
* Identify bottlenecks in how we operate and propose improvements that help the team scale more efficiently.
Skills you should HODL
* 5-7 years in BizOps, Product Ops, Strategy, Consulting, or similar high-leverage roles with measurable impact.
* Strong project management skills - you can bring structure to ambiguity and drive initiatives from 0 → 1.
* Comfortable with data: you can interpret dashboards, KPIs, and financial/operational metrics to drive insight.
* Excellent communicator who can adapt across audiences - from execs to cross-functional ICs.
* Highly organized, detail-driven, and biased toward follow-through and execution.
* Self-starter who doesn't wait for instructions - you create the roadmap when one doesn't exist.
* Experience collaborating across product, engineering, compliance, legal, finance, and marketing.
* Belief in Kraken's mission to accelerate financial freedom and inclusion through crypto.
#LI-Remote
This job is accepting ongoing applications and there is no application deadline.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Stay in the know
Follow us on Twitter
Learn on the Kraken Blog
Connect on LinkedIn
Candidate Privacy Notice
$88k-122k yearly est. 25d ago
Process Improvement Business Analyst II
Total Quality Logistics, Inc. 4.0
Remote job
Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Process Improvement BusinessAnalyst for TQL, you will play a vital role in enhancing organizational efficiency and effectiveness through the analysis, design and implementation of streamlined business processes. You will collaborate with various stakeholders to identify areas for improvement, develop innovative solutions and drive continuous enhancements to achieve operational excellence.
What's in it for you:
* $62,400-$72,800 base salary and benefits package
* Advancement opportunities with aggressive and structured career paths
* A culture of continuous education and technical training with reimbursements available
* Hybrid work environment with the ability to work remotely 40 hours per month
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT
What you'll be doing:
* Conduct comprehensive analysis of existing business processes to identify inefficiencies, bottlenecks and areas for improvement
* Document current-state processes, workflows and systems to create a clear understanding of the as-is environment
* Collaborate with stakeholders to elicit and document business requirements for process improvement initiatives
* Analyze requirements to identify dependencies, constraints and potential impacts on existing processes and systems
* Recommend and justify the adoption of specific solutions based on cost-benefit analysis and alignment with organizational goals
* Develop change management strategies and plans to support the successful adoption of process improvements
What you need:
* Bachelor's degree in Business Administration, Management Information Systems or related field
* 3-5 years in business analysis, process improvement or related role
* Proficiency in process modeling tools (e.g., Micor, Visio, Lucidchart) and business analysis methodologies (e.g., Six Sigma, Lean)
* Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical solutions
* Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
* Project management experience and certification (e.g., PMP, Agile) is a plus
Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$62.4k-72.8k yearly 9d ago
MBA Intern | Business + Game Analyst | Music Tech
Splash Music 4.2
Remote job
About Us At Splash, our mission is to make music creation accessible for everyone. Since 2017, we've been at the forefront of AI-driven music technology, building experiences that empower the next generation of creators. Our web and gaming-based music tools, including those on platforms like Roblox, have introduced millions to music production in fun and engaging ways.
Backed by leading investors including Amazon's Alexa Fund and Khosla Ventures, we're assembling a team of engineers, designers, musicians, and business thinkers who are passionate about redefining the future of music tech.
Applications for internships and graduate roles are open to current MBA students, recent graduates, and those early in their careers.
This role will work closely with our Australian team, West Coast timezone is preferred as afternoon work is a must for crossing over timezones.
The Role
We're looking for a BusinessAnalyst Intern to help us analyze product performance, surface insights, and drive smarter decisions across our web and gaming experiences. This role is perfect for a highly analytical thinker - someone who can dive into tricky data sets, find actionable insights, and help build fast, practical solutions.
In this role, you'll work with product leaders, engineers, and designers to interpret user behavior, build dashboards, track product performance, and surface opportunities to make our tools better. You'll also help detect bugs, uncover odd behaviors in our game and web experiences, and suggest improvements that lead to smarter, faster decision-making.
If you're a current MBA student, recent grad, or someone with strong business/data analysis experience and are passionate about analytics, creativity, and tech this role may be perfect for you!
Please note, we receive a high volume of interest for our roles. To ensure your application stands out please consider the requirements listed, our industry of music, gaming and a growing gen z audience and how your experience will help you succeed in this role.
Responsibilities
- Build and maintain product dashboards using BI tools like Amplitude, Looker, or similar platforms- Analyze user funnels, retention, monetization, and engagement trends across web and gaming products- Troubleshoot bugs, behavioral anomalies, and data inconsistencies; help explain why things happen and propose fixes for future bug mitigation - Work with limited or partial data (e.g. from game engines) and develop creative workarounds to measure key metrics - Support the product and engineering teams with insights to inform roadmaps, experiments, and design decisions- Identify gaps and opportunities in how we understand user behavior and product vision- Help shape how we collect, visualize, and report on product data and business metrics- Present findings and recommendations to stakeholders in clear, compelling formats Collaborate cross-functionally to improve our data pipelines, tagging strategies, and analytics frameworks- Focus on speed and delivery; we move fast, release updates weekly if not daily. This role is not about large projects over months, rather a continual moving and evolving role that will see you adapting to new releases
About You
We're looking for someone who thrives in ambiguity, loves turning messy data into insights, and is excited by the idea of working at the intersection of product, analytics, and creative tech.
You might be a good fit if you:- Are currently enrolled in an MBA program, recently graduated, or have equivalent business/data experience- Have experience with BI or analytics tools like Amplitude, Looker, Mixpanel, Tableau, or similar (if you haven't used our stack, we'd love to hear about platforms you have used and how you've tackled similar problems)- Are a fast, practical thinker who can define what to measure and how to do it without perfect data Know your way around data dashboards, KPIs, funnel metrics, and user segmentation- Love solving product puzzles and identifying bugs, gaps, or mismatches between expected and actual user behavior- Are comfortable communicating insights to non-technical stakeholders and making data feel accessible and actionable- Are curious, adaptable, and passionate about music, gaming, or consumer applications (or all three!)
What to Expect
- Work alongside a small but powerful team of experts from companies like Spotify, SoundCloud, Twitch, Amazon, and Apple.- Gain hands-on experience in a startup environment where your contributions directly impact our products.- Get mentorship and exposure to how a product-driven tech company operates.- Collaborate in a dynamic, multidisciplinary team of engineers, musicians, designers, and product experts.- Remote work with a global team
*Please note, we are a global team, cross-over hours with US and Australia is a requirement for this role. US West Coast is preferred.
Application Process
To apply, please include:
- Your resume and answers to the questions prompted at application (cover letter optional, as these questions should address our specific criteria)- An online portfolio or any attached examples of dashboards, slide decks, or analytical work you're proud of (optional but helpful!)
We receive a high volume of interest for our roles. To stand out, focus on your analytical thinking, your ability to move fast, and how you've used data tools to drive better decisions in messy, ambiguous contexts.
Diversity, Equity & Inclusion
Music has the incredible ability to bridge divides and bring people together, regardless of their background or identity. Like the industry we work within, diversity, equity and inclusion are at the heart of everything we do. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively seek out and welcome voices from all backgrounds and believe that diverse perspectives fuel our creativity and drive success.
🚀 Ready to kickstart your career in music tech? Apply now and let's build the future of music creation together! 🎵
PDF preferred For more info visit splashmusic.com
$32k-44k yearly est. Auto-Apply 60d+ ago
Project Analyst
SMI Management 3.9
Remote job
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Job Summary:
As a Project Analyst at SMI, you will play a pivotal role in the successful execution of projects related to payment processing and fintech solutions. You will leverage your expertise in project management and your knowledge of payment processing and/or fintech solutions to ensure projects are completed on time, within scope, and to the highest quality standards. The role will report to the Vice President of Project Management.
Key Functions/ Basic Duties:
Project Planning and Execution: Help lead projects and initiatives, managing business requirements, timing, risks, issues, decisions, interdependencies, and milestones. Develop comprehensive project plans, defining scope, objectives, deliverables, and timelines. Lead cross-functional teams to execute projects efficiently and effectively.
Payment Processing and Fintech Expertise: Leverage your knowledge of payment processing and/or fintech solutions to provide insights, guidance, and solutions to project challenges. Ensure compliance with industry standards and regulations.
Resource Management: Manage project resources effectively, including team members, budgets, and technology resources, to meet project goals.
Risk Management: Identify project risks and develop mitigation strategies. Proactively address issues that may impact project success.
Stakeholder Communication: Maintain clear and regular communication with stakeholders, including clients, team members, and executives, to provide project updates and ensure alignment with business objectives.
Project Documentation: Create and maintain detailed project documentation, including project plans, status reports, and documentation related to payment processing and fintech requirements.
Quality Assurance: Ensure project deliverables meet quality standards and adhere to best practices in payment processing and fintech.
Project Management Tools: Proficiently use project management tools such as Microsoft Project and Smartsheet to track and manage project progress, tasks, and dependencies.
Team Leadership: Mentor and coach team members, fostering a collaborative and high-performance work environment.
Education and/ or Experience:
Bachelor's degree in a related field (Business, Finance, Computer Science, etc.)
Minimum of 3 years of experience in project management, specifically in payment processing and/or fintech.
Proven track record of successfully managing complex projects from initiation to completion.
Proficiency in project management software, including Smartsheet and Microsoft Project.
Strong understanding of payment processing systems, fintech solutions, and relevant industry regulations.
Excellent communication, leadership, and problem-solving skills.
PMP or other relevant project management certification.
Language Skills: Speaks English fluently.
Computer Skills: Proficient in MS Office Suite and Smartsheet.
We are an Equal Opportunity Employer. We are a Drug-Free Workplace.
$62k-92k yearly est. Auto-Apply 60d+ ago
Business Analyst (M&C Practice)
Hexaware Technologies 4.2
Remote job
Job Description: Key Skills - Defi Applications - CarLOS and vLOS. BusinessAnalyst. • Experience: Proven experience as a BusinessAnalyst, specifically with a Loan Origination System in the financial services or automotive lending industry Specially with Defi Solutions ie CarLOS and vLOS .
• Requirements gathering: Conduct detailed interviews with business users, subject matter experts (SMEs), and stakeholders to elicit and define business requirements for new features, enhancements, or process improvements.
• System administration and configuration: Administer, configure, and maintain system settings, user roles, permissions, and workflows within the proprietary LOS to align with operational and compliance needs.
• Data analysis and reporting: Analyze loan-related data from the LOS to identify business challenges, develop reports, dashboards, and models, and provide actionable insights for improvements.
• Process improvement and automation: Identify opportunities to improve and automate manual processes within the loan origination lifecycle to increase efficiency and standardization.
• Testing and quality assurance: Collaborate with QA teams to develop and execute test plans and test cases, particularly for User Acceptance Testing (UAT), to ensure new system changes are functioning correctly.
• Project and release support: Assist in all phases of the software development lifecycle, including project planning, system releases, and maintaining system documentation.
• Compliance and risk management: Work with compliance and risk teams to ensure the LOS and its processes align with federal and state regulations, conducting audits as needed.
• Stakeholder management: Act as a liaison between various departments, including sales, legal, accounting, and IT, to ensure all parties are aligned on system changes and initiatives.
• Technical proficiency: Experience with data analytics, financial software, and tools like SQL, Tableau and MS Visio.
$69k-91k yearly est. Auto-Apply 27d ago
Remote Business Financial Systems Cloud FinOps
Global Channel Management
Remote job
Remote Business Financial Systems Cloud FinOps needs experience in financial systems, budgeting, forecasting, and financial analysis.
Remote Business Financial Systems Cloud FinOps requires:
Experience with process improvement.
Experience with cloud financial operations (FinOps) and cloud cost management
Proficient in Microsoft Access, Excel, Word, and PowerPoint.
Strong database reporting skills utilizing Access, Cognos, and data warehouse tools
Strong analytical, technical, and decision-making skills.
Project management skills and ability to manage multiple projects and priorities.
Proficiency in cloud financial management tools and practices.
Remote Business Financial Systems Cloud FinOps duties:
Provide analytical support for various systems configurations and financial processes.
Develop and implement Cloud FinOps processes to optimize cloud costs and improve financial efficiency.
Build and maintain effective working relationships with internal and external business partners.
Perform root cause analysis through research and data analysis to determine efficient and customer-valued solutions.
Design, track, and provide solutions to management for various processes reporting, including productivity, quality, and systems.
$88k-123k yearly est. 60d+ ago
Business Systems Manager, ERP
Connection 4.2
Remote job
Introduction Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Connection has a fantastic opportunity for a Business Systems Manager. This is a remote position and offers benefits and a bonus plan.
The Business Systems Manager plays a key leadership role overseeing financial and operational technology systems to ensure efficiency, scalability, and alignment with business objectives. This position manages system strategy, integrations, process improvements, and project delivery across ERP, Payroll, Expense Management, and related financial platforms. The role partners closely with Finance, Operations, and IT to optimize workflows, enhance data accuracy, and drive digital transformation initiatives.
Responsibilities
* Lead the administration, integration, and enhancement of financial and operational systems, ensuring reliability, security, and performance.
* Collaborate with cross-functional stakeholders to align system capabilities with organizational needs.
* Identify process inefficiencies and drive automation and system optimization to improve accuracy and productivity.
* Manage the full lifecycle of system projects including implementation, upgrades, and integrations.
* Oversee vendor management, including evaluations, contracts, and performance reviews.
* Provide strategic leadership to functional and technical teams, fostering collaboration and professional development.
* Ensure compliance with governance standards and maintain clear system documentation.
Requirements
* Bachelor's degree in Business, Information Systems, or related field (advanced degree preferred).
* Proven experience managing ERP and Financial Applications (JD Edwards, Oracle, or similar).
* Strong project management, technical troubleshooting, and stakeholder engagement skills.
* Demonstrated ability to lead cross-functional teams and manage complex system initiatives.
* Excellent communication and analytical abilities; able to translate technical concepts for business users.
* Experience in the construction or engineering industry is preferred.