Lead cashiers supervise cashier procedures in a number of industries, but mainly in hospitality and retail. Customer service is a big part of this job, other than that, it is really about making sure the work of cashier employees is flowing efficiently.
Your responsibility as the lead cashier is to maintain the high quality of services at your business location. This entails making sure receipts are always provided, customers' complaints are responded to and dealt with in a positive manner, cash deposits are always timely, and employees' conflicts are resolved. You will also have to train cashier staff in using POS systems, which stands for the Point of Sales, it's where customers exchange purchased goods for money.
Lead cashiers work in large establishments, where efficiency problems may arise simply due to the high number of cashier employees. Having an organized mind and a positive attitude, analytical thinking skills, and a calm demeanor go a long way in this position.
There is more than meets the eye when it comes to being a Lead Cashier. For example, did you know that they make an average of $12.55 an hour? That's $26,114 a year!
Between 2018 and 2028, the career is expected to grow -4% and produce -138,700 job opportunities across the U.S.
There are certain skills that many Lead Cashiers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Dexterity, Near vision and Patience.
If you're interested in becoming a Lead Cashier, one of the first things to consider is how much education you need. We've determined that 28.2% of Lead Cashiers have a bachelor's degree. In terms of higher education levels, we found that 1.5% of Lead Cashiers have master's degrees. Even though some Lead Cashiers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Lead Cashier. When we researched the most common majors for a Lead Cashier, we found that they most commonly earn High School Diploma degrees or Bachelor's Degree degrees. Other degrees that we often see on Lead Cashier resumes include Associate Degree degrees or Diploma degrees.
You may find that experience in other jobs will help you become a Lead Cashier. In fact, many Lead Cashier jobs require experience in a role such as Cashier. Meanwhile, many Lead Cashiers also have previous career experience in roles such as Sales Associate or Customer Service Representative.