Lead cashiers supervise cashier procedures in a number of industries, but mainly in hospitality and retail. Customer service is a big part of this job, other than that, it is really about making sure the work of cashier employees is flowing efficiently.
Your responsibility as the lead cashier is to maintain the high quality of services at your business location. This entails making sure receipts are always provided, customers' complaints are responded to and dealt with in a positive manner, cash deposits are always timely, and employees' conflicts are resolved. You will also have to train cashier staff in using POS systems, which stands for the Point of Sales, it's where customers exchange purchased goods for money.
Lead cashiers work in large establishments, where efficiency problems may arise simply due to the high number of cashier employees. Having an organized mind and a positive attitude, analytical thinking skills, and a calm demeanor go a long way in this position.
What is a Lead Cashier?
What Does a Lead Cashier Do
There are certain skills that many lead cashiers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed dexterity, near vision and patience.
How To Become a Lead Cashier
If you're interested in becoming a lead cashier, one of the first things to consider is how much education you need. We've determined that 28.2% of lead cashiers have a bachelor's degree. In terms of higher education levels, we found that 1.5% of lead cashiers have master's degrees. Even though some lead cashiers have a college degree, it's possible to become one with only a high school degree or GED.
Lead Cashier Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of assistant manager you might progress to a role such as general manager eventually. Later on in your career, you could end up with the title general manager.
Average Salary for a Lead Cashier
What Am I Worth?
Roles and Types of Lead Cashier
The role of a lead cashier includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general lead cashier responsibilities:
- Greets and acknowledges every guest; maintains solid product knowledge;
- Perform opening and closing counts on all items in the location ensure that daily location inventory sheets are complete
- Follows policies and procedures regarding opening
There are several types of lead cashier, including:
Cashier Supervisor
Role:
A cashier supervisor is tasked with supervising and coordinating other cashiers and providing customer service. He/She schedules employees and ensures shifts are covered when necessary. His/Her duties include recruiting and training staff, delegating tasks, and conducting meetings. When a cashier is unable to attend to customer's inquiries and complaints, he/she handles them. Also, he/she maintains the appearance of the front end and the stocking of supplies. Besides that, he/she handles return transactions and verifies information or data. Cashier supervisors are usually employed in retail outlets such as grocery stores or fast-food chains.
For this job, most employers don't require more than a high school diploma or its equivalent. Skills required for this role include communication, leadership, supervisory skills, organization, time management, attention to detail, customer service, and computer literacy. Applicants must have previous work experience in a similar role. The annual salary of cashier supervisors ranges between $22,000 and $44,000, with an average of $30,803.
- Average Salary: $30,541
- Degree: High School Diploma
States With The Most Lead Cashier Jobs
Mouse over a state to see the number of active lead cashier jobs in each state. The darker areas on the map show where lead cashiers earn the highest salaries across all 50 states.
Number Of Lead Cashier Jobs By State
| Rank | State | Number of Jobs | Average Salary |
|---|---|---|---|
| 1 | California | 6,743 | $35,031 |
| 2 | Texas | 6,221 | $27,608 |
| 3 | Florida | 3,681 | $25,693 |
| 4 | New York | 3,680 | $30,808 |
| 5 | Pennsylvania | 3,616 | $26,612 |
| 6 | Ohio | 3,373 | $25,987 |
| 7 | North Carolina | 2,899 | $25,360 |
| 8 | Illinois | 2,870 | $31,769 |
| 9 | Michigan | 2,869 | $27,240 |
| 10 | Georgia | 2,354 | $25,727 |
| 11 | New Jersey | 2,327 | $28,660 |
| 12 | Virginia | 2,136 | $29,898 |
| 13 | Tennessee | 2,120 | $26,811 |
| 14 | Indiana | 1,920 | $27,022 |
| 15 | Missouri | 1,917 | $26,692 |
| 16 | Wisconsin | 1,782 | $27,831 |
| 17 | Minnesota | 1,694 | $31,027 |
| 18 | South Carolina | 1,558 | $24,773 |
| 19 | Oklahoma | 1,554 | $26,326 |
| 20 | Massachusetts | 1,480 | $31,572 |
| 21 | Arizona | 1,418 | $30,472 |
| 22 | Maryland | 1,379 | $29,137 |
| 23 | Kentucky | 1,357 | $25,760 |
| 24 | Alabama | 1,258 | $23,723 |
| 25 | Washington | 1,132 | $35,317 |
| 26 | Colorado | 1,100 | $31,633 |
| 27 | Louisiana | 1,079 | $22,754 |
| 28 | Arkansas | 1,073 | $28,752 |
| 29 | Kansas | 1,048 | $26,976 |
| 30 | Utah | 909 | $28,051 |
| 31 | Iowa | 850 | $26,699 |
| 32 | Mississippi | 829 | $22,822 |
| 33 | Oregon | 826 | $33,119 |
| 34 | Nevada | 788 | $27,706 |
| 35 | Connecticut | 746 | $29,791 |
| 36 | New Mexico | 701 | $28,516 |
| 37 | Nebraska | 664 | $29,659 |
| 38 | Idaho | 610 | $27,564 |
| 39 | New Hampshire | 483 | $28,547 |
| 40 | Maine | 443 | $29,852 |
| 41 | Montana | 407 | $27,385 |
| 42 | West Virginia | 392 | $26,422 |
| 43 | North Dakota | 314 | $29,299 |
| 44 | South Dakota | 276 | $26,326 |
| 45 | Delaware | 268 | $28,110 |
| 46 | Rhode Island | 256 | $28,241 |
| 47 | Alaska | 194 | $32,644 |
| 48 | Vermont | 180 | $30,248 |
| 49 | Wyoming | 165 | $28,631 |
| 50 | Hawaii | 97 | $32,152 |
Top Skills For a Lead Cashier
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 18.7% of lead cashiers listed pos on their resume, but soft skills such as dexterity and near vision are important as well.
Choose From 10+ Customizable Lead Cashier Resume templates
Zippia allows you to choose from different easy-to-use Lead Cashier templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Lead Cashier resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Lead Cashier diversity
Lead Cashier Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among lead cashiers, 76.2% of them are women, while 23.8% are men.
- The most common race/ethnicity among lead cashiers is White, which makes up 54.0% of all lead cashiers.
- The most common foreign language among lead cashiers is Spanish at 75.2%.
Online Courses For Lead Cashier That You May Like
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Best States For a Lead Cashier
Some places are better than others when it comes to starting a career as a lead cashier. The best states for people in this position are Washington, California, Oregon, and Alaska. Lead cashiers make the most in Washington with an average salary of $35,317. Whereas in California and Oregon, they would average $35,031 and $33,119, respectively. While lead cashiers would only make an average of $32,644 in Alaska, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Arkansas
$28,752
Avg. Salary
2. North Dakota
$29,299
Avg. Salary
3. Illinois
$31,769
Avg. Salary
How Do Lead Cashiers Rate Their Jobs?
Top Lead Cashier Employers
Most Common Employers For Lead Cashier
| Rank | Company | Average Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| 1 | Office Depot | $31,905 | $15.34 | 168 |
| 2 | Calvin Klein | $31,069 | $14.94 | 134 |
| 3 | Ralph Lauren | $29,410 | $14.14 | 146 |
| 4 | Aramark | $29,278 | $14.08 | 152 |
| 5 | Dollar General | $29,044 | $13.96 | 788 |
| 6 | Walmart | $29,037 | $13.96 | 171 |
| 7 | Victoria's Secret | $29,015 | $13.95 | 230 |
| 8 | Family Dollar | $29,001 | $13.94 | 119 |
| 9 | Bananas | $28,953 | $13.92 | 144 |
| 10 | Burger King | $28,942 | $13.91 | 136 |
Lead Cashier Videos
