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Become A Lead Clerk

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Working As A Lead Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $29,580

    Average Salary

What Does A Lead Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Lead Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Lead Clerk jobs

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Lead Clerk Career Paths

Lead Clerk
Dispatcher Police Officer Security Officer
Account Manager
5 Yearsyrs
Warehouse Manager Operations Manager General Manager
Area Manager
7 Yearsyrs
Assistant Manager Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Security Officer Service Technician Service Manager
Branch Manager
6 Yearsyrs
Data Entry Associate Office Manager
Business Manager
7 Yearsyrs
Data Entry Associate Billing Specialist
Business Office Manager
8 Yearsyrs
Unit Secretary Office Manager General Manager
Chief Executive Officer
8 Yearsyrs
Shift Leader General Manager
Chief Operating Officer
11 Yearsyrs
Human Resources Coordinator Specialist Account Manager
District Manager
7 Yearsyrs
Billing Specialist Accounts Receivable Specialist Accountant
Finance Manager
7 Yearsyrs
Dispatcher Operations Manager
General Manager
7 Yearsyrs
Warehouse Manager General Manager Account Executive
Office Manager
5 Yearsyrs
Specialist Project Manager Program Manager
Operations Director
9 Yearsyrs
Security Officer Technician Service Manager
Operations Manager
7 Yearsyrs
Billing Specialist Specialist Project Manager
Program Manager
8 Yearsyrs
Human Resources Coordinator Program Manager General Manager
Property Manager
6 Yearsyrs
Unit Secretary Billing Specialist Operations Manager
Purchasing Manager
9 Yearsyrs
Assistant Manager Sales Consultant Leasing Consultant
Resident Manager
5 Yearsyrs
Specialist Account Manager Account Executive
Sales Manager
5 Yearsyrs
Shift Leader Home Health Aid Warehouse Associate
Warehouse Manager
5 Yearsyrs
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Average Length of Employment
Clerk Supervisor 4.6 years
Head Clerk 4.4 years
Chief Clerk 4.4 years
Clerk/Manager 4.2 years
Senior Clerk 4.1 years
Principal Clerk 4.1 years
Lead Clerk 4.0 years
Distribution Clerk 3.5 years
Clerk Specialist 3.4 years
Clerk Secretary 3.3 years
Fiscal Clerk 3.0 years
Control Clerk 3.0 years
Statistical Clerk 3.0 years
Operations Clerk 2.9 years
Maintenance Clerk 2.9 years
Delivery Clerk 2.8 years
Mail & File Clerk 2.5 years
Contract Clerk 2.5 years
Clerk 2.3 years
Services Clerk 2.3 years
Junior Clerk 2.2 years
Utility Clerk 2.1 years
Top Employers Before
Cashier 14.1%
Clerk 12.1%
Manager 3.3%
Internship 3.2%
Supervisor 2.8%
Secretary 2.2%
Top Employers After
Cashier 7.7%
Clerk 6.8%
Supervisor 5.0%
Manager 4.8%
Associate 3.4%
Owner 2.9%
Secretary 2.7%
Specialist 2.4%

Lead Clerk Demographics

Gender

Female

64.4%

Male

33.9%

Unknown

1.7%
Ethnicity

White

78.5%

Hispanic or Latino

13.9%

Asian

6.0%

Unknown

1.1%

Black or African American

0.5%
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Languages Spoken

Spanish

66.1%

French

8.5%

Arabic

5.1%

German

3.4%

Tagalog

3.4%

Portuguese

1.7%

Bulgarian

1.7%

Bosnian

1.7%

Japanese

1.7%

Russian

1.7%

Polish

1.7%

Korean

1.7%

Italian

1.7%
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Lead Clerk Education

Schools

University of Phoenix

28.2%

American InterContinental University

7.7%

Ashford University

6.8%

Southwest Tennessee Community College

6.0%

Strayer University

5.1%

Delgado Community College

3.4%

Excelsior College

3.4%

University of Memphis

3.4%

Liberty University

3.4%

Kaplan University

3.4%

Arkansas Tech University

3.4%

Capella University

3.4%

Concorde Career College

3.4%

Northeastern University

3.4%

University of Akron

2.6%

Wayne State University

2.6%

Lansing Community College

2.6%

Sullivan University

2.6%

Auburn University

2.6%

University of Maryland - University College

2.6%
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Majors

Business

35.1%

Accounting

10.3%

Health Care Administration

7.9%

Criminal Justice

4.4%

English

4.0%

Psychology

3.6%

General Studies

3.3%

Human Resources Management

3.3%

Education

2.9%

Management

2.9%

Medical Assisting Services

2.9%

Nursing

2.5%

Liberal Arts

2.5%

Communication

2.5%

Computer Science

2.3%

Pharmacy

2.3%

Medical Technician

2.1%

History

1.9%

Early Childhood Education

1.7%

Elementary Education

1.7%
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Degrees

Other

35.5%

Bachelors

31.2%

Associate

17.2%

Masters

7.0%

Certificate

4.8%

Diploma

2.9%

Doctorate

1.0%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Lead Clerk

CustomerServiceSkillsScanSystemProceduresDataEntryPayrollPersonnelFilesDirectSupervisionSafetyPhoneCallsBankDepositsSortCustomerComplaintsCompanyPolicyInventoryControlAuditPalletJackFedexOfficeSuppliesMonthlyReportsPurchaseOrdersFrontEnd

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Top Lead Clerk Skills

  1. Customer Service Skills
  2. Scan System Procedures
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Demonstrate customer service skills and product knowledge as a Sales Associate to enhance customer's satisfaction.
  • Monitor cashier money handling procedures and assist with scan system procedures.
  • Compiled cycle information, verified accuracy and performed data entry of cycle information.
  • Assisted Shift leader with food preparation as well as invoice sales, training, payroll, and inventory.
  • Processed incoming and outgoing requests for transfer of applicant and personnel files to Regional Census Centers outside of the Chicago region.

Top Lead Clerk Employers

Lead Clerk Videos

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