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Become A Lead Clerk

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Working As A Lead Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $35,532

    Average Salary

What Does A Lead Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Lead Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Lead Clerk Videos

Hendtir Darbar 1

A Day in the Life of a Cafeteria Worker

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Lead Clerk Career Paths

Lead Clerk
Medical Assistant Office Manager Accountant
Accounting Manager
8 Yearsyrs
Unit Secretary Billing Specialist Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Shift Manager Office Manager
Administrative Manager
6 Yearsyrs
Dispatcher Operations Manager General Manager
Area Manager
7 Yearsyrs
Supervisor Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Merchandiser Account Manager Operations Manager
Branch Manager
6 Yearsyrs
Medical Assistant Front Desk Coordinator Office Manager
Business Office Manager
8 Yearsyrs
Shift Manager General Manager
Chief Operating Officer
12 Yearsyrs
Assistant Store Manager Sales Manager Purchasing Manager
Contracts Manager
9 Yearsyrs
Dispatcher Delivery Driver Maintenance Technician
Facilities Manager
7 Yearsyrs
Security Officer Technician Service Manager
General Manager
7 Yearsyrs
Unit Secretary Office Administrator Human Resources Coordinator
Human Resources Supervisor
5 Yearsyrs
Specialist Forklift Operator Warehouse Manager
Logistics Manager
7 Yearsyrs
Supervisor Manager Office Manager
Office Manager Of Human Resources
7 Yearsyrs
Security Officer Service Technician Service Manager
Operations Manager
7 Yearsyrs
Human Resources Coordinator Payroll Specialist
Payroll Manager
8 Yearsyrs
Merchandiser Security Officer Account Manager
Regional Manager
8 Yearsyrs
Human Resources Coordinator Recruiter Operations Manager
Site Manager
7 Yearsyrs
Specialist Maintenance Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
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Do you work as a Lead Clerk?

Lead Clerk Demographics

Gender

Female

66.3%

Male

32.2%

Unknown

1.6%
Ethnicity

White

61.2%

Hispanic or Latino

18.5%

Black or African American

10.9%

Asian

6.3%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

60.5%

French

9.3%

German

4.7%

Tagalog

4.7%

Arabic

4.7%

Portuguese

2.3%

Bulgarian

2.3%

Bosnian

2.3%

Japanese

2.3%

Russian

2.3%

Polish

2.3%

Korean

2.3%
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Lead Clerk Education

Schools

University of Phoenix

27.5%

American InterContinental University

8.3%

Ashford University

6.4%

Southwest Tennessee Community College

5.5%

Strayer University

5.5%

Delgado Community College

3.7%

Salt Lake Community College

3.7%

Excelsior College

3.7%

University of Memphis

3.7%

Kaplan University

3.7%

Concorde Career College

3.7%

University of Akron

2.8%

Ohio University -

2.8%

Lansing Community College

2.8%

San Francisco State University

2.8%

University of Maryland - University College

2.8%

Illinois State University

2.8%

Vincennes University

2.8%

Temple University

2.8%

Troy University

2.8%
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Majors

Business

34.2%

Accounting

10.8%

Health Care Administration

8.3%

English

4.0%

Criminal Justice

4.0%

Psychology

3.5%

Human Resources Management

3.3%

General Studies

3.1%

Management

3.1%

Education

2.9%

Medical Assisting Services

2.9%

Nursing

2.7%

Communication

2.5%

Computer Science

2.3%

Pharmacy

2.3%

History

2.3%

Liberal Arts

2.1%

Elementary Education

1.9%

Political Science

1.9%

Medical Technician

1.9%
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Degrees

Other

36.1%

Bachelors

30.7%

Associate

17.0%

Masters

7.0%

Certificate

5.0%

Diploma

2.7%

Doctorate

1.1%

License

0.4%
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Lead Clerk Videos

Hendtir Darbar 1

A Day in the Life of a Cafeteria Worker

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Top Skills for A Lead Clerk

  1. Customer Service
  2. Procedures
  3. Bank Deposits
You can check out examples of real life uses of top skills on resumes here:
  • Maintained quality control/satisfaction records, and continuously seek new ways to improve customer service.
  • Identified issues in operational procedure and modified procedures to maximize effectiveness and efficiency of operations.
  • Open and closing registers, money drops, supervising cashier, stock, inventory, bank deposits, assisting customers.
  • Operate data entry equipment to format and transcribe data from applications/petitions.
  • Managed schedule and payroll by using specific management software.

What is it like to work as a Lead Clerk

5.0

Winco the store i love

April 9, 2019 on Zippia

What was your job title?

Lead Clerk.. Show More

What do you like the most about working as Lead Clerk?

I love the high demands on how fast the grocery store is!I love the different personalities that walk in the store i love the customer satisfaction the ability to learn something new every day I love to be an example and help others go above and beyond the co workers i work with make me feel like I'm at home!it's about team work and self discipline having common sense to do your daily task as a lead!.. Show More

What do you NOT like?

We have are ups and are downs we can't please everyone but we can do are best to care and to handles different situations a certain way to the best of are knowledge just give 110%percent.. Show More

How Would You Rate Working As a Lead Clerk?

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Top Lead Clerk Employers

Jobs From Top Lead Clerk Employers

Lead Clerk Videos

Hendtir Darbar 1

A Day in the Life of a Cafeteria Worker

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