Below we've compiled a list of the most important skills for a lead consultant. We ranked the top skills based on the percentage of lead consultant resumes they appeared on. For example, 15.8% of lead consultant resumes contained business process as a skill. Let's find out what skills a lead consultant actually needs in order to be successful in the workplace.

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The six most common skills found on Lead Consultant resumes in 2020. Read below to see the full list.

15 Essential Lead Consultant Skills For Your Resume And Career

1. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how business process is used on lead consultant resumes:
  • Reviewed & Analyzed Conceptual Design/Technical Spec./Business Process Document & Maintained coordination with Business Analysts/Modeling team in resolving issues.
  • Full life cycle implementation includes implementing, integrating and customizing business process aligned with existing Sikorsky process.
  • Project role includes designing/conducting numerous workshops to identify implementation approach, new business processes and supporting documentation.
  • Established standards and processes; technical assessment of existing systems and business process documentation and requirements gathering.
  • Performed requirement analysis and developed functional specifications for the modules which include customized business processes.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on lead consultant resumes:
  • Design, develop and deliver marketing analysis strategies, including demographic analysis, market intelligence data and customer service optimization tools.
  • Developed financial/business case justification for capital equipment purchases and auto system upgrades for Engine, Customer Service and Line Maintenance Operations.
  • Provided customer service within a retail environment, including consulting with Management and Vendors about training policies and merchandise.
  • Demonstrated customer service skills regarding responsiveness to customer requests for troubleshooting, report development, system enhancements and validation testing
  • Supported numerous projects to improve human resource retention, recruitment and improvements that streamlined process and improved customer service.

3. Procedures

Procedures are the established ways to perform a certain task. It is like an action plan for a team to perform their duties. It's like a map that can save one from being confused or roaming about while attempting to achieve a goal. When an organization uses procedures, it promotes positive practices and sets a good precedent

Here's how procedures is used on lead consultant resumes:
  • Designed and developed training programs for different organizations and individuals which included state policies, company procedures, and risk management.
  • Arranged monthly site visits to other intelligence-related operations centers to allow cross pollination of ideas and procedures between watch teams.
  • Gathered requirements, designed new procedures and templates, coordinated implementation with external facilities resulting in a new streamlined process.
  • Translate customer requirements into formal requirements and design documents, development and testing using customer mandated quality and validation procedures.
  • Assisted customer in developing performance and tuning monitoring procedures and provided knowledge transfer in this area.

4. Project Management

Here's how project management is used on lead consultant resumes:
  • Project management documentation: Scope, Project Plan, Resource requirement, technical requirement gathering for different source systems integration.
  • Demonstrate commitment to project management team with project status tracking and communication to upper management through weekly meetings and reports.
  • Utilized firm consulting and project management methodology in process improvement, policy and procedure development, and project execution.
  • Secured significant contracts with governmental agencies in California and Texas for organizational transition, strategic planning and project management.
  • Conducted long term consulting engagements in interim leadership capacity on senior management teams or in recurring project management roles.

5. Architecture

Here's how architecture is used on lead consultant resumes:
  • Developed strategy implementing reporting architecture.
  • Led architecture, developed of predictive models & application developed of radiology-oncology executive dashboard and alerting services based on statistical calculations.
  • Involved in understanding requirements, interfacing with product development and translating the requirement into application and system architecture.
  • Provide leadership and expertise in the development, implementation and documentation of architecture, standards and governance.
  • Lead the effort of architecture gap analysis, change analysis and application optimization associated with the migration.

6. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how crm is used on lead consultant resumes:
  • Performed case study for Australian CRM market to prepare for entry into that market and present to CEO and CFO.
  • Requested by Executive Sponsor to join a corporate strategic initiative to develop the company's e-business and CRM strategy.
  • Loaded data for accounts, contacts, agents, trip profile and transaction summary entities for Oracle CRM.
  • Date load and data integrity from legacy system to CRM and transfer of data from ECC to CRM.
  • Provided vertical focused practice guidance for using MS Dynamics CRM with in the Aerospace and Defense industry.

7. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how hr is used on lead consultant resumes:
  • Collaborated with clients to deliver customized workforce development solutions and provided virtual HR support services to hospitality clients.
  • Defined business requirements for HR system interfaces.
  • Modified Additional withholding information Info type 0234 to include new fields for Off-cycle override amount and override percentage in HR module.
  • Designed, developed, and performed QA testing of conversion data into the AP, HR, and PO modules.
  • Interacted and Coordinated effectively with the HR and Payroll teams to ensure SunTrust is leveraging the full capabilities of Workday.

8. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how erp is used on lead consultant resumes:
  • Conceptualized and successfully implemented Oracle ERP BOM referencing solution in record time.
  • Provided guidance on developing and documenting conversion program transfer data from source system (legacy) to SAP ERP system.
  • Extracted sample data from SAP ERP ECC 6.0 source system from Master Material Data tested by running the sample reports.
  • Project one is the SAP ERP implementation from legacy system to the SAP ECC and integration using the SAP 7.3.
  • Led a team in the designed and developed an n-tier large-scale e-commerce application that integrated ERP and Fulfillment Center.

9. Master Data

Master data is the consistent, cohesive identifiers and extended attributes that describe the core entities of a company, including customers, prospects, citizens, vendors, locations, hierarchies, chart of accounts, and the objects around which a business is conducted. Master data enhances and improves data quality and can help eliminate data maintenance across multiple sources. Centralizing all master data enables companies to configure dedicated data governance and compliance processes.

Here's how master data is used on lead consultant resumes:
  • Participated in post regression testing and verification of master data elements.
  • Developed and piloted a corporate Central Master Data design and organization.
  • Lead consultant for Inventory Management, Procurement and master data conversion.
  • Scheduled various background jobs for master data synchronization.
  • Migrated Master data from Legacy system to SAP using LSMW with the aid of Direct Input Programs and Batch Input session.

10. Module

A Module, in the field of education, is a term meant to refer to an educational unit, a set of classes or lessons linked by the same or similar topic or topics. It is often described as a "self-contained course" which lasts a defined amount of time, usually between a week and a school term. Modules are often linked up and connected to create a full education program of a year or a course.

Here's how module is used on lead consultant resumes:
  • Assisted in design and development of PeopleSoft Security module, including roles, responsibilities, and organizational structures.
  • Collected business requirements and implemented Vendor maintenance Interface between OdyWeb application and PO module.
  • Designed and developed Vendor maintenance Interface between OdyWeb application and PO module.
  • Created customized behavioral-based interview training module for technical interviewers and hiring managers.
  • Propose to enhance Hyperion application module in Salary and Entertainment department.

11. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how java is used on lead consultant resumes:
  • Developed custom administrative web application using Java and JSP that integrates with Windchill.
  • Designed and implemented the website enhancement requirements using Java.
  • Developed using new Java 8 functionality.
  • Designed and developed Java/J2EE applications.
  • Provided leadership on development of WMB, web services, message flows, message set, ESQL, and JAVA standards.

12. C #

Here's how c # is used on lead consultant resumes:
  • Implemented the Performance Monitor utility to monitor the entire performance of the application using C # and SQL Server.
  • Developed the code using C #.NET and used AJAX call to consume the services.
  • Design and Developed WCF Service using VS 2013, LINQ and C #.

13. Setup

The arrangement of anything is called a setup. While in computer language, setup means installing hardware or software. Setup can include many computer programs like device drivers or plugins.

Here's how setup is used on lead consultant resumes:
  • Participated in review meetings to finalize design, setup and functional documents to support business requirements.
  • Involved in setup and implementation of Service Contracts depending on functional setup changes/enhancement.
  • Provided solutions for setup optimization, capacity management, sequencing and subcontracting.
  • Blackberry and Desktop Manager setup and troubleshooting.
  • Involved in preparation of Setup Document (BR-100) and was responsible for making the required setups relevant to financial modules.

14. Web Services

A web service is software that is available on the internet and uses a specific messaging system. A web service is a kind of service that is not bound to any specific programming language or operating system. Web services help every device to communicate over the world wide web.

Here's how web services is used on lead consultant resumes:
  • Designed and developed routing tables for establishing dynamic connections to external web services.
  • Designed/Developed generic web services using BPEL Process.
  • Led development of REST web services for a new travel insurance website using JAX-RS, EJB3, Swagger, and Hibernate.
  • Developed, deployed and supporting the external Web Services Wrapper component to expose the DOE internal Web Services to real world.
  • Performed debugging through turning on logs in the RFC call, Function call, the Sic.log and Web Services property changes.

15. Workflow

A workflow is a clearly defined and repeatable series of steps that are carried out according to a set of procedural rules to achieve a goal. Workflows describe how something goes from undo to completion or from raw state to processed state. The flow described includes tasks, documents, or information that are transferred to an appropriate workflow participant in a sequence determined by predefined actions or business rules.

Here's how workflow is used on lead consultant resumes:
  • Programmed and implemented State Machine workflow to process purchase order with ability to send appropriate notifications based on specific metadata value.
  • Implemented Oracle Field Service automated service requests/tasks creation by customizing the Quoting/Order Management workflow process.
  • Designed and developed requisition approval workflow using process and forms with Technical Consultant.
  • Worked extensively with each professional to resolve all application issues and optimize workflow.
  • Streamline talent acquisition operations for effective workflow and candidate and hiring manager experience.

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Online Courses For Lead Consultants

One of the best ways to acquire the skills needed to be a lead consultant is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since lead consultants benefit from having skills like business process, customer service, and procedures, we found courses that will help you improve these skills.

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Using PL/SQL learn how to combine the efficiency of SQL & Procedural Language(PL) to build a powerful PL/SQL Application...

Implementing a Data Warehouse with SQL Server 2012
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Implementing a Data Warehouse with SQL Server 2012 (Exam 70-463)...

Salesforce Service Cloud Consultant Certification Course
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Get Certified as a Salesforce Service Cloud Consultant and Implement the Lightning Service Console and Build Survey App...

Retail for Business Analysts and Management Consultants
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Practical guide with cases studies how to analyze and improve a retail business during a management consulting project...

Advanced SQL: MySQL Data Analysis & Business Intelligence
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Master advanced SQL database coding w/ MySQL Workbench. My SQL course takes your SQL analysis skills to new heights!...

SQL - MySQL for Data Analytics and Business Intelligence
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SQL that will get you hired SQL for Business Analysis, Marketing, and Data Management...

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How to manage successfully a consulting project - practical guide for Project Managers...

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Specific aspects of Data Warehouse Development Process...

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Top advices from consulting practice with examples and case studies...

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SQL course covering basic to advanced SQL topics for SQL Database ( PostgreSQL ). Elucidates SQL Database for beginners...

Data Warehousing for Business Intelligence
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Most Common Skills For Lead Consultants

RankascdescLead Consultant SkillascdescPercentageascdesc
1
Business Process
15.8%
2
Customer Service
11.7%
3
Procedures
7.7%
4
Project Management
5.4%
5
Architecture
4.5%
6
CRM
4.5%
7
HR
4.3%
8
ERP
3%
9
Master Data
2.6%
10
Module
2.5%
11
Java
2.3%
12
C #
2%
13
Setup
1.8%
14
Web Services
1.7%
15
Workflow
1.6%
16
Windows
1.5%
17
Peoplesoft
1.5%
18
Test Scripts
1.4%
19
User Interface
1.4%
20
Data Warehouse
1.3%
21
ETL
1.3%
22
BI
1.2%
23
Html
1.1%
24
SQL
1.1%
25
SRM
1.1%
26
Sharepoint
1.1%
27
Go-Live
1%
28
XML
0.9%
29
Payroll
0.9%
30
MM
0.7%
31
UAT
0.7%
32
Sdlc
0.7%
33
Pl/Sql
0.7%
34
Management System
0.7%
35
Linux
0.7%
36
PI
0.6%
37
Unix
0.6%
38
QA
0.6%
39
CSS
0.6%
40
FI
0.6%
41
Legacy Systems
0.5%
42
ECC
0.5%
43
DB2
0.5%
44
Design Documents
0.5%
45
GL
0.5%
46
Ssis
0.4%
47
EDI
0.4%
48
J2Ee
0.4%
49
Abap
0.4%
50
SLA
0.4%

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