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The differences between lead controls engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a lead controls engineer and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $99,296 average annual salary of a lead controls engineer.
The top three skills for a lead controls engineer include C++, PLC and technical support. The most important skills for a customer engineer are customer service, technical problems, and level agreements.
| Lead Controls Engineer | Customer Engineer | |
| Yearly salary | $99,296 | $101,212 |
| Hourly rate | $47.74 | $48.66 |
| Growth rate | 3% | 3% |
| Number of jobs | 57,348 | 44,709 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 46% |
| Average age | 45 | 45 |
| Years of experience | 6 | 6 |
A Control Engineer is responsible for the design, development, and management of control dynamic systems in an aircraft or machinery company. They inspect and monitor all types of equipment and ensure all processes are running correctly and safely. Their role is to design a control panel and involves other engineers who operate and implement the said system. They also teach them how the procedure goes and how to deal with the possible problem that can encounter. Other duties include supervising the procurement of ICT equipment, installation, and meeting deadlines for the needed repair.
A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.
Lead controls engineers and customer engineers have different pay scales, as shown below.
| Lead Controls Engineer | Customer Engineer | |
| Average salary | $99,296 | $101,212 |
| Salary range | Between $79,000 And $123,000 | Between $77,000 And $131,000 |
| Highest paying City | San Antonio, TX | San Francisco, CA |
| Highest paying state | California | New Jersey |
| Best paying company | Rivian | |
| Best paying industry | Finance | Start-up |
There are a few differences between a lead controls engineer and a customer engineer in terms of educational background:
| Lead Controls Engineer | Customer Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 46% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northwestern University | Stanford University |
Here are the differences between lead controls engineers' and customer engineers' demographics:
| Lead Controls Engineer | Customer Engineer | |
| Average age | 45 | 45 |
| Gender ratio | Male, 87.5% Female, 12.5% | Male, 90.4% Female, 9.6% |
| Race ratio | Black or African American, 5.0% Unknown, 4.7% Hispanic or Latino, 11.6% Asian, 14.3% White, 64.2% American Indian and Alaska Native, 0.2% | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |