Automatically apply for jobs with Zippi
Upload your resume to get started.
Lead crew member skills for your resume and career
15 lead crew member skills for your resume and career
1. Drive-Thru
- Provide exemplary service to customers both dine-in and drive-thru.
- Provide drive-thru with items needed*Maintain a clean work environment
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided customer service including greeting customers, providing information on products, services and processing payments.
- Provided exceptional customer service and administrative support to increase member satisfaction and retention.
3. Customer Orders
- Prepare customer orders promptly and courteously, communicating clearly and positively.
- Prepared general customer orders and directed junior associates.
4. Customer Satisfaction
- Maintained high level of customer satisfaction while correcting occasional complaints, resulting in positive reviews.
- Increased sales by implementing and enforcing procedures in producing increased customer satisfaction and focus.
5. Customer Complaints
- Resolved customer complaints and calmed dissatisfied customers.
- Received customer complaints and provided conflict resolution.
6. Food Quality
- Focused on bettering sales with food quality, cleanliness, and customer service.
- Provide fast pacing, excellent food quality in great customer service.
7. Mowing
- Determine how property should be maintained, whether it's mowing, weed trimming, edging, are spraying.
- Maintained customers lawns: mowing, leaf removal, watering, flower bedding, mulching.
8. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Operated a POS system to itemize and complete an average customer purchases.
- Mastered point-of-sales (POS) computer system for automated order taking.
9. Food Orders
- Trained with management submitting food orders weekly
- Prepared food orders* Cleaned and stocked supplies before and after each shift* Counted down money before and after each shift.
10. Safety Standards
- Maintain sanitation and health requirements also meet safety standards.
- Maintained cooking equipment and instruments to safety standards.
11. Food Preparation
- Opened/Closed store operations* Trained crew members* Cashier* Customer Service* Food Preparations* Store Maintenance* Assisted with Inspection preparation* Catered
- Order taking, Order expediting, Food preparation, Cash Register, Kept work area clean at all times.
12. Food Products
Food products are the types of various food items that are created and processed to be sold as a product. These products are consumed by humans for nourishment and are mostly processed and created in a huge factory. Tinned goods, milk, meat, etc are the most common food products, and they are not limited to any specific kind except tobacco, beers, and alcohol as they are not considered food products.
- Prepared refreshments and food products efficiently in a fast-paced environment.
- Ordered food products and inventory; performed weekly, monthly.
13. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Evaluate for replenishment of inventory of sales floor, write fulfillment order, and organize stock.
- Answered high volume of questions regarding wines and craft beer and merchandising the sales floor.
14. Leadership
- Identified technical and functional root cause contributing to system performance of F-22 aircraft and provided recommendations for corrective actions to leadership.
- Demonstrated exceptional leadership and customer service skills while gaining solid understanding of retail operations and thorough knowledge of product line.
15. Food Service
The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.
- Provided excellent customer and food service to various types of people, as well as insuring accuracy and quickness of service.
- Supervised employees engaged in serving food and in maintaining cleanliness of food service areas and equipment.
What skills help Lead Crew Members find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
List of lead crew member skills to add to your resume
The most important skills for a lead crew member resume and required skills for a lead crew member to have include:
- Drive-Thru
- Customer Service
- Customer Orders
- Customer Satisfaction
- Customer Complaints
- Food Quality
- Mowing
- POS
- Food Orders
- Safety Standards
- Food Preparation
- Food Products
- Sales Floor
- Leadership
- Food Service
- Ice Cream
- Cash Drawers
- Front Line
- Drink Orders
- Bank Deposits
- Inventory Control
- Quality Customer Service
- Dollies
- Service Issues
- Smoothies
- Food Safety Procedures
- Fryers
- Mowers
- Cash Registers
- Front Counter
- Burger
Updated January 8, 2025
