Lead Customer Service Representative Salary

Average Yearly Salary
Updated May 19, 2020
$32,000
$27,000
Min 10%
$32,000
Median 50%
$39,000
Max 90%
Best Paying Company
RSM
Highest Paying City
Las Vegas, NV
Highest Paying State
California
Average Experience Level
3.3 years
How much does a lead customer service representative make?
The national average salary for a Lead Customer Service Representative in the United States is $32,952 per year or $15.84 per hour. The top 10 percent make over $39,000 per year, while the bottom 10 percent make under $27,000 per year. Most Lead Customer Service Representative jobs are in Retail companies and Finance companies. California, Washington, Nevada, New York, and Massachusetts are some of the states with the best Lead Customer Service Representative salaries in the US. The typical tenure for a Lead Customer Service Representative is 3.3 years.

Average Lead Customer Service Representative Salary By Location

Lead Customer Service Representatives in the United States of America make on average $32,952 a year or $15.84 per hour. The top city when it comes to Lead Customer Service Representative salaries is Las Vegas, NV at $38,241 per year. Even an entry-level Lead Customer Service Representative makes $23,000 per year in Las Vegas, NV. California, Washington, Nevada, New York, and Massachusetts are the states with the highest payscale for Lead Customer Service Representatives. The lowest earning states are North Carolina, Kentucky, Alabama, Arkansas, and Louisiana.

Map of Lead Customer Service Representative Salaries

The darker areas on the map show where Lead Customer Service Representatives earn the highest salaries across all 50 states.

Average Salary:

Average Lead Customer Service Representative Salary By Company

Lead Customer Service Representatives can expect good job security. Some industries pay higher than others. Employers that have the highest concentration of job opportunities for Lead Customer Service Representatives are Retail companies and Finance companies. RSM and UnitedHealth Group are the highest paying companies. In addition, companies like Cigna and Centene report highly competitive salaries for Lead Customer Service Representatives.

Average Lead Customer Service Representative Pay By Industry

Lead Customer Service Representative salaries can vary depending on the industry. Our data shows that Telecommunication companies, Health Care companies, and Finance companies tend to have the highest salaries for Lead Customer Service Representatives. Telecommunication companies pay their Lead Customer Service Representatives the highest wages, averaging $41,017 per year. Health Care companies and Finance companies pay well too, at $36,178 and $34,120, respectively. The types of companies that pay Lead Customer Service Representatives the least are in the Technology industry, where the average annual salary is $30,950.
Industry
Average Salary
Telecommunication
Telecommunication
$41,017
$41k
Health Care
Health Care
$36,178
$36k
Finance
Finance
$34,120
$34k
Manufacturing
Manufacturing
$33,889
$34k
Transportation
Transportation
$33,597
$34k
Hospitality
Hospitality
$33,528
$34k
Retail
Retail
$31,130
$31k
Technology
Technology
$30,950
$31k

Lead Customer Service Representative Salary History

Compare salaries for individual cities or states with the national average.

National Average
Ashburn, VA

Lead Customer Service Representative Salary By Experience Level

The salary for a Lead Customer Service Representative can range from $20,009 to $51,843 depending on the amount of work experience that the person has. Data on how experience level affects salary is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

Recently Added Lead Customer Service Representative Salaries

Company
Job
Location
Date Added
Salary
Adecco Staffing
Customer Service Representative Lead
04/17/2020
$34,436
Adecco Staffing
Customer Service Representative Lead
03/27/2020
$34,436
Adecco Staffing
Customer Service Representative Lead
03/27/2020
$36,523
Adecco Staffing
Customer Service Representative Lead
03/09/2020
$35,479
Lead Customer Service Representative
01/29/2020
$27,527
Adecco Staffing
Lead Customer Service Representative
01/16/2020
$35,479
Lead Customer Service Representative
01/14/2020
$23,479
Firstgroup Plc
Lead Customer Service Representative
12/03/2019
$34,436
Lead Customer Service Representative
12/03/2019
$23,479
Firstgroup Plc
Lead Customer Service Representative
11/22/2019
$34,436
Show More