Lead dispatch jobs near me

🌟 Operations & Logistics Leader (Dispatch Manager) Be the Critical Linchpin of Today Heating & Air! Are you a hyper-organized logistics wizard who thrives on solving complex, real-time puzzles? Do you possess the calm demeanor of a pilot and the communication skills of a seasoned diplomat? Today Heating & Air is seeking a dynamic, full-time Operations & Logistics Leader to serve as the critical hub connecting our valued customers and our high-performing field service team. If you are ready to be the architect of our daily efficiency and the cornerstone of our customer experience, we want to talk to you. The Impact: What You'll Be Achieving This isn't just a scheduling job-you will be the command center for our entire service operation. Your mission is to maximize efficiency, minimize wait times, and ensure a seamless, world-class experience from the first phone call. The Logistics Command Center: Master the daily scheduling and routing for our entire fleet of technicians, using dispatching software to optimize travel time, maximize service calls, and proactively manage technician capacity. The Voice of the Company: Expertly manage inbound customer service calls, demonstrating empathy and professionalism while accurately diagnosing needs and scheduling appointments. The Real-Time Problem Solver: Rapidly adapt to the unexpected. When a job runs long, an emergency arises, or a priority shifts, you will be the quick thinker who rearranges the board to keep everything running on time. The Communication Catalyst: Provide continuous, clear communication to both technicians and customers, ensuring our team is prepared for every job and customers are kept informed with timely arrival updates. The Data Steward: Maintain meticulous, accurate records of all service calls, appointments, and job details, ensuring data integrity that drives business decisions. Success Factors / Job Competencies To excel in this high-impact role, you must demonstrate the following behavioral and professional competencies: Clear and Confident Communicator: You are comfortable and professional on the phone, serving as the trusted link between our customers and technicians. Quick Thinker: You can adjust schedules and solve complex problems efficiently and independently on the go. Detail-Oriented: You have exceptional attention to detail, necessary for managing a high volume of moving pieces and ensuring accuracy. Team Player: You understand that your role is foundational to the success of the entire field team. Reliable and Consistent: We need a dependable professional who consistently keeps the operation on track. What You Bring to the Team (Your Qualifications) Proven Communication Excellence: Exceptional verbal and phone skills; you are confident, clear, and professional under pressure. Logistical Acumen: An innate ability to manage multiple moving parts, prioritize tasks, and adjust strategies in a fast-paced environment. Tech Savvy: Experienced with (or quick to master) dispatching, scheduling, or CRM software. Industry Bonus: Prior experience in dispatch, scheduling, or customer service, especially within HVAC, plumbing, electrical, or other field service trades, is a significant plus. Why Join Today Heating & Air? We value the talent and strategic thinking that makes our operations run. We offer more than just a job; we offer the chance to be the operational linchpin of a respected and growing service company. Competitive Compensation: We offer a market-rate salary based on your experience and skills. Flexibility: This is a Full-Time, Remote Position, allowing you to work from anywhere in the United States. Team & Culture: Join a supportive, collaborative, and results-driven team where your contributions are immediately recognized.

Full-time Description is required to be in-office in Marietta, GA. No remote opportunities are available. Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US. We are seeking a Overnight, Security Operations Center Dispatcher to become an integral part of our team. The selected individual will patrol and secure assigned premises through the use of surveillance technology from our Command Center - identifying key risks to staff and patrons. Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do. We value trusted partnerships. We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don't fit. We build to last. We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time. We take the hill. We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us. We enjoy the journey. We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day. Responsibilities: Monitor premises to prevent theft, violence, or infractions of rules Thoroughly examine alarms from sites to verify threats Warn violators of premise rules and regulations Request emergency personnel for high risk situations Requirements: High school diploma or equivalent Fluent in the english language Authorized to work in the United States Available for evening and overnight shifts Accepted candidates will be required to complete an online survey as well as drug and background checks Experience: Call Center Customer Service or Support: 1 year (Preferred) Security or Loss Prevention: 1 year (Preferred) Security guard license (Preferred) Compensation + Benefits: Full-time Health insurance Dental insurance Vision insurance Paid time off Requirements Qualifications: Previous experience in security, law enforcement, or other related fields, preferred Familiarity with security equipment and surveillance technology Ability to handle overnight work requirements Strong attention to detail Full use of neck, arms, back, eyes, etc. to view multiple screens at once and pivot to each quickly Ability to sit stationary for extended periods of time with minimal breaks Ability to type efficiently, quickly and effectively Salary Description Starting at $17.00/hr

Dispatcher- Remote Capability A&L Plumbing, Heating, and Cooling Inc. means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1975, we're recognized for our integrity and excellence in service. We are currently looking for a Dispatcher to join our Team in person or remotely! Job Description: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead-times Pay Range: $26.00/hr.-$31.00/hr. - Depending on Experience Benefits: Medical, Dental and Vision is paid at 50% for the Employee LTD 100% paid by Employer Life Insurance $50K paid by Employer 401k 5% match after 6 months Birthday Bonus (equivalent to 8 hrs. pay) Vacation (2 weeks first year, 3 weeks 1-4 years and 4 weeks 5+) Sick time (40 hrs. for FT employee's) Bereavement (3 days) Tuition Reimbursement ($500/year) Maternity and Paternity Leave Required Qualifications: Advanced customer service skills Ability to multi-task Organized Microsoft office suite at an intermediate proficiency 1-2 years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Geographical knowledge of service area or map reading skills Knowledge of industry is recommended but not required Working knowledge of HVAC & Plumbing industry 2+ years HVAC & Plumbing Dispatcher experience 2+ years Dispatching experience Experience using Service Titan

Job DescriptionBenefits: Competitive salary Flexible schedule Opportunity for advancement Training & development The mobile grooming dispatcher is responsible for arranging and selling mobile grooming services to Pet Parents in the Marietta, Ga area. This includes taking calls from potential customers, booking appointments, and ensuring the appropriate services by highlighting convenience, one-on-one services, cage-free environments, and easy booking, and ensure the smooth operation of daily tasks. Involves assigning groomers to customer locations based on availability and proximity, maintaining accurate records, and resolving scheduling issues that arise. Benefits Competitive pay Paid ongoing training, Aussie Pet Mobile training, and mentorship opportunities Employee recognition through company events, swag, and additional incentives Career growth opportunities Responsibilities Serve as the operational core of a mobile pet grooming company Align with vision of a premium service for pets and Pet Parents, and a strong experience employees Lead customer service: Handle incoming calls, collect pet information, comfortable upselling services as appropriate, schedule appointments, and address customer inquiries regarding mobile grooming services. Appointment Scheduling: Use modern, built-for-fit mobile grooming scheduling software to efficiently book appointments based on customer availability, groomer schedules, and geographical location. Communication with Groomers: Relay appointment details, special requests, and updates to groomers clearly and promptly. Input on processes, policies, and groomer morale, hiring, and performance feedback Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history. Minor Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity. Qualifications Exceptional communication and interpersonal skills to interact effectively with customers and groomers. Knowledge of dogs and love of animals strongly preferred Strong organizational and time-management abilities to handle schedules. Customer service orientation with the ability to resolve inquiries and problems promptly. Comfort with asking for recurring appointments and upselling services as appropriate Awards and Recognition Entrepreneur's 2024 Franchise 500: Best of the Best Franchises Top 500 Franchises on Entrepreneurs 2024 Franchise 500 At Aussie Pet Mobile, working here isnt just a jobits a community where we come together for the love of pets. This is a remote position.

Company Mission Clean Energy is changing the way the world fuels its vehicles. Reducing pollution from the transportation industry is an important goal for our nation, and we at Clean Energy know just how realistic and attainable that goal is with natural gas fuel. Our mission is to create a healthier planet by eliminating carbon emissions in the transportation and dairy industries. Come join the team that is changing the way North America fuels transportation. Benefits Offered - 401K, Medical, Dental, Vision, Life, AD&D and more. The salary range for this position is $47,840 to $52,000. Must be able to work weekends: Wednesday through Sunday, 3:00 pm to 12:00 am PST. You can work remotely if you live far from our headquarters in Newport Beach. Essential Duties and Responsibilities Responsible to receive, evaluate and manage emergency or non-emergency service requests from customers, technicians or sites through different communication channels. Ability to communicate and prioritize issues surrounding the equipment at each location. Ability to establish priorities, use independent judgment and escalate critical matters to appropriate parties or management when necessary. Follow standard operating procedures to ensure that all actions conform to the protocols set within the Call Center guidelines and/or the customers contracted service level agreements (SLA). Must be empathetic and calm under pressure. Be able to understand and accurately communicate the situation and level of urgency to the technician or field management. Have the ability to function within Field Service and Customer Relationship software. Display strong multitasking, computer and data entry skills. Have strong phone communication skills. Communicate effectively, verbal and written. Effectively write professional emails, texts and chats. Be well versed, cordial and communicate professionally at all times. The position may work onsite or remote during regular business hours, after hours, weekends and some holidays within a 24/365 Call Center. Periodic travel - 10%-25% to local CNG and LNG stations. Demonstrate forward-thinking skills to create a win-win for all stakeholders. Other duties as assigned. Skills: Experience dispatching and an understanding of mechanics and compressor operations. Must possess a strong work ethic and must be extremely detail oriented. Strong typing skills (at least 45-50 wpm) and familiar with Microsoft Dynamics programs, Field Service Operations. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience College degree and 3 years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills Proficient in Microsoft Office applications. Previous experience with dispatching, field service or maintenance management systems is a plus. Certificates, Licenses, Registrations Certified Training will be provided and is a requirement. Competencies To perform the job successfully, an individual should demonstrate the following behaviors: Quality: Consistently produces high quality work (accurate, neat, and thorough). Strives to improve productivity, processes and quality. Demonstrates strong knowledge and skills related to the job. Presents a professional image with dress, demeanor, and manners. Maintains clean work space, company equipment and company vehicles. Safety is a high priority; performs job safely. Communication: Communicates clearly, concisely, effectively, professionally and timely. Exhibits good listening and comprehension skills. Keeps others appropriately informed and shares ideas even when unpopular. Listens to what others have to say. Maintains open and active communication with colleagues. Effectively uses knowledge and experience in asking, probing, and anticipating issues to ensure quality is provided. Teamwork: Fosters the spirit of working with each other. Displays respect, courtesy, politeness, tact, and openness. Handles conflict in an appropriate and professional manner. Builds relationships, promotes cohesiveness, models collaboration with others. Considers impact and issues for our customer and other departments. Engages other impacted departments early for solutions. Persistence: Develops workable alternatives and solutions. Exhibits persistence in following assignments through to completion. Promotes process improvements. Reliable: Responds in a timely manner. Is honest, ethical, value-driven and trustworthy. Keeps commitments made, completes assignments and meets deadlines. Accountable--Takes responsibility for own actions and performance. Meets attendance and punctuality guidelines. Available and accessible. Entrepreneurial: Takes initiative and appropriate action. Is engaged and committed to achieving the company's mission. Pursues better ways to get things done and takes appropriate risks. Keeps up to date with competitor information and market trends. Controls costs and thinks in terms of profit, loss and added value. Is committed to the satisfaction of customers. Leadership: Provides clear direction around a vision. Creates actionable plans and is proactive & anticipatory. Demonstrates innovative approaches and solutions. Is an example for employees and others. Accepts responsibility for individual and team performance. Makes appropriate and timely decisions and takes action on decisions. Sets clear and reasonable performance expectations. Motivates and empowers others. Delegates tasks appropriately. Recruits staff of a high caliber. Provides feedback to subordinates that is timely and direct. Recognizes subordinates for their contributions and effort. Encourages continuous growth and learning in others. Shows respect for others and their ideas. Helps others manage through change. Passion: Is excited and creates enthusiasm about the company's future. Promotes a sense of company pride. Displays sense of pride in the department and its contributions. Displays passion for the job. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Always practice good judgment and refer to the safety guidelines. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Always practice good judgment and refer to the safety guidelines. The noise level in the work environment is usually moderate

The Parts Dispatcher will coordinate and execute parts deliveries, ensuring timely and accurate delivery while also managing drivers, routes, and inventory, all while maintaining excellent customer service. Key Competencies Communication Attention to detail Customer Service Knowledge of automotive parts Problem solving Organization Safety awareness Responsibilities Scheduling and Dispatching: Plan and optimize delivery routes for parts drivers Assign deliveries to drivers based on location, time, and customer needs Monitor delivery progress and make adjustments as needed Communicate with drivers regarding route changes, delays, and other relevant information Parts Management: Ensure accurate and timely pulling of parts for delivery orders Maintain accurate delivery logs and records Assist with checking in stock orders and stocking products on the shelves Customer Service: Communicate with customers regarding delivery schedules, delays, and other inquiries Resolve customer issues and concerns related to deliveries Driver Management: Responsible for the scheduling delivery drivers Ensure drivers adhere to company policies and safety regulations Address any issues or concerns raised by drivers Requirements High school diploma or equivalent required 1-2 years experience in an automotive parts department or related field Attention to detail and accuracy crucial Excellent communication, organizational skills Basic math skills and the ability to understand quantities and inventory levels Knowledge inventory management systems and delivery logistics Safety awareness Ricart Automotive is an equal opportunity employer.

Replies within 24 hours Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will be responsible for coordinating and organizing the movement of goods and people from one location to another. This involves routing and scheduling drivers and vehicles, tracking and monitoring shipments, maintaining communication with drivers and other stakeholders, solving problems as they arise, and keeping accurate records of transportation activities. Overall, the dispatcher plays a crucial role in ensuring the smooth and timely delivery of goods and people in the logistics industry. Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Responsibilities Routing and scheduling drivers, vehicles, and other resources to ensure timely delivery of goods or transportation of people. Must maintain constant communication with drivers and other stakeholders to ensure that everything is running smoothly and to address any issues that may arise. Must track and monitor the movement of goods or people to ensure that they are on schedule and to make adjustments if necessary. Must be able to quickly and effectively solve them, whether it's rerouting a driver to avoid traffic or finding an alternative transportation solution for a customer. Must maintain accurate records of all transportation activities, including schedules, routes, and delivery times. Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Excellent typing and data entry skills Microsoft Excel required ( intermediate level) Understanding of best practices and procedures for emergency response situations Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure This is a remote position. Compensation: $15.00 - $22.00 per hour

Dispatcher/Customer Service $1,500 Sign on Bonus We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties Provide customer service excellence with each and every call. Politely answer emergency and non-emergency calls and document important information. Respond to any issues and follow-up by coordinating with the appropriate departments or field units. Operate and manage a multi-line telephone console system. Direct tow truck drivers to appropriate locations according to predetermined schedules, ETAs, customer requests or immediate needs and supervise the routes by GPS when needed. Prioritize and organize calls according to urgency. Providing customers with pricing information and respond to any queries they may have. Maintain records and Process customer payments. Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor. Other duties as assigned. Qualifications, Education, Experience High School Diploma or Equivalent Excellent communication and interpersonal skills. Ability to answer multiple phone calls in a busy setting. Ability to have a professional demeaner and phone etiquette. Ability to address problems and requests by transmitting information or providing solutions to the team. Ability to read and write in English. Bilingual is a plus Accurate data entry. Computer literate. Knowledge of Tow book software a plus! Ability to work Days, Nights and Weekends Physical Requirements Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered: Two medical plans Two dental plans Vision Employer paid Life and AD&D Voluntary Insurance plans 401(k) Plan Short Term Disability Long Term Disability Holiday Pay PTO Employee Assistance Program Sign on Bonus Employee Referral Bonus EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals. Responsibilities Scheduling deliveries and dispatching delivery drivers on a timely basis Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy Mapping out routes for deliveries that are as efficient as possible Tracking and analyzing quality of delivery service using Delivery Management System Overcoming roadblock problems for customers and chart effective solutions Handling cash returned by drivers and keep accurate records Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service Qualifications High school diploma or equivalent Passion for delivering customer care Excellent verbal and written communication skills Keen sense for seeing, hearing and remembering part numbers and line codes Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment Valid Driver's License . Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory including supervised personnel. They will be a key decision maker in determining which transportation means (in-house or vendor partners), is optimal for both cost and time efficiency for delivery, return, installation, service, removal or relocation of units. This position will have direct impact on key performance metrics such as on-time delivery, customer satisfaction, office management and team planning. A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations. The Dispatcher will maintain excellent service standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values of Collaboration, Empowerment, Excellence, and Innovation. WHAT YOU'LL BE DOING: Environment, Health & Safety * Conducts business in compliance with all Environmental Health & Safety Policies. * Conducts periodic safety meetings as well as updating safety documents and logs. * Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments. * Ensures operating standards are conducted; supported by robust training and communication actions * Supervisory Responsibilities * Provides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable: Drivers Field Service Techs Set Up Crews Transportation Coordinators Branch Coordinator * This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate. * This role owns DOT compliance within an assigned territory Fleet & Efficient Use of Resources * Sets daily/weekly/monthly priorities for the team * Schedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery & installation profit margin * Schedules and assigns services and maintenance calls supporting customers on rent * Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan * Load level volume with end to end customer communication * Create and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit * Coordinate employees, or vendors and contractors for timely completion of complex installation and removal * Monitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees & vendors * Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units * Ensure drivers document damages at retrieval and return * Monitors and documents DVIR and preventative maintenance files * Ensures all daily/weekly/monthly paperwork is completed, recorded and filed * The ability to tracks drivers / venders through digital applications for on time excellence * Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate * Assists Drivers in change of schedule or route issues, when necessary * Communicates with customers to assist in scheduling daily/weekly/month activities * Confirm site readiness, delivery access and permitting * Define and maintain office/administrative procedures. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception duties * May manage one or more Branch Administrative employees * Review Drivecam coaching opportunities and take action as necessary * Conducts performance discussions and training * Other duties as assigned EDUCATION AND QUALIFICATIONS: * High school diploma, GED, or 3 years of applicable experience * 2 years work experience * 2 years experience managing one or more employees * OR 1 year of experience with WillScot * MS Office/Excel/Word/Outlook experience * Experience working directly with customers by phone and email * Strong customer service orientation, active listening, excellent oral/written communication * Ability follow direction and meet deadlines in a fast-paced environment * Experience applying creativity to problem-solving * Build sustainable relationships and trust with vendors through open, proactive communication * Ability to effectively manage multiple, changing priorities in a fast-paced environment Preferred Requirements: * 3 years logistic experience * Scheduling, route planning and optimization * Familiarity with CRM system or other contact management platform * Salesforce experience * Familiarity with DOT compliance and vehicle telematics * Hours of Service regulations, Electronic Logging Devices, permitting, etc. * Experience working with outside vendors, including pricing and schedule negotiations Personal Characteristics * Lead by example through living our values: * Dedicated to Health & Safety * Committed to Inclusion & Diversity * Driven to Excellence * Trustworthy & Reliable * Devoted to Our Customers * Community Focused Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here. WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory including supervised personnel. They will be a key decision maker in determining which transportation means (in-house or vendor partners), is optimal for both cost and time efficiency for delivery, return, installation, service, removal or relocation of units. This position will have direct impact on key performance metrics such as on-time delivery, customer satisfaction, office management and team planning. A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations. The Dispatcher will maintain excellent service standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values of Collaboration, Empowerment, Excellence, and Innovation. WHAT YOU'LL BE DOING: Environment, Health & Safety Conducts business in compliance with all Environmental Health & Safety Policies. Conducts periodic safety meetings as well as updating safety documents and logs. Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments. Ensures operating standards are conducted; supported by robust training and communication actions Supervisory Responsibilities Provides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable: Drivers Field Service Techs Set Up Crews Transportation Coordinators Branch Coordinator This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate. This role owns DOT compliance within an assigned territory Fleet & Efficient Use of Resources Sets daily/weekly/monthly priorities for the team Schedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery & installation profit margin Schedules and assigns services and maintenance calls supporting customers on rent Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan Load level volume with end to end customer communication Create and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit Coordinate employees, or vendors and contractors for timely completion of complex installation and removal Monitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees & vendors Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units Ensure drivers document damages at retrieval and return Monitors and documents DVIR and preventative maintenance files Ensures all daily/weekly/monthly paperwork is completed, recorded and filed The ability to tracks drivers / venders through digital applications for on time excellence Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate Assists Drivers in change of schedule or route issues, when necessary Communicates with customers to assist in scheduling daily/weekly/month activities Confirm site readiness, delivery access and permitting Define and maintain office/administrative procedures. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception duties May manage one or more Branch Administrative employees Review Drivecam coaching opportunities and take action as necessary Conducts performance discussions and training Other duties as assigned EDUCATION AND QUALIFICATIONS: High school diploma, GED, or 3 years of applicable experience 2 years work experience 2 years experience managing one or more employees OR 1 year of experience with WillScot MS Office/Excel/Word/Outlook experience Experience working directly with customers by phone and email Strong customer service orientation, active listening, excellent oral/written communication Ability follow direction and meet deadlines in a fast-paced environment Experience applying creativity to problem-solving Build sustainable relationships and trust with vendors through open, proactive communication Ability to effectively manage multiple, changing priorities in a fast-paced environment Preferred Requirements: 3 years logistic experience Scheduling, route planning and optimization Familiarity with CRM system or other contact management platform Salesforce experience Familiarity with DOT compliance and vehicle telematics Hours of Service regulations, Electronic Logging Devices, permitting, etc. Experience working with outside vendors, including pricing and schedule negotiations Personal Characteristics Lead by example through living our values: Dedicated to Health & Safety Committed to Inclusion & Diversity Driven to Excellence Trustworthy & Reliable Devoted to Our Customers Community Focused Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here. WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!

SAFETY The Dispatcher (Safety and Security) will be responsible for maintaining operational control of communications for the Atlanta Public Schools Telecommunications Call Center. Responsible for operating various sophisticated technological equipment, monitoring life safety systems, processing and dispatching emergency & non-emergency calls, among other duties as assigned by management. Serves as a major artery to the APS body, as the alarm monitoring center is from where information is collected and disseminated District-wide. The call center is a manifold operation, serving as an emergency operations center, a technical support center, a monitoring center, and a customer service call center. The dispatcher is required to perform in each of those capacities while demonstrating optimal customer service skills. The call center 24/7, 365 days of the year; therefore, the dispatcher must be able to perform shift work, including holidays, weekends, mandatory overtime, and serve in an on-call rotations capacity. MINIMUM REQUIREMENTS EDUCATION: • High School Diploma or GED required. • Associate's degree preferred. CERTIFICATION/LICENSE: • Georgia Peace Officer Standards and Training (POST) certification required within the first 6 months of employment. • Must be able to maintain certifications required by standard operating procedures and state law. WORK EXPERIENCE: • 3 years of call center work experience in law enforcement, security environment or customer service required. KNOWLEDGE, SKILLS & ABILITIES • Knowledge of the Public Safety Board of Education Radio System. • Considerable knowledge of operations of governmental departments and procedures. • Governmental and departmental policies, and applicable state and local rules and regulations. • Strong understanding of factors relating to crisis intervention and calming techniques. • Proficiency in working within deadlines and report preparation. • Requires proficiency in Microsoft Office, Microsoft Outlook, utilization of internet search tools and Intranet, and other office equipment such as incident reporting software, fax, copiers, and scanners. • Use a computer to analyze crime information; enter, compile, and maintain statistics; prepare a variety of reports; compose routine correspondence. • Requires extensive communications (verbal and written) with internal stakeholders. • Ability to effectively operate, by sight and sound. Must be able to work independently and be comfortable problem solving using sound judgment while not compromising the policies and procedures of the organization; actions will impact others directly and indirectly. • Must be able to work flexible hours, evenings and staggered shifts, holidays and weekends and/or in emergency situations; required to work overtime including evenings and weekends as assigned by the Chief/supervisor to provide maximum security coverage. • Ability to apply critical thinking skills in rendering solutions to various issues. • Ability to communicate and interact well with school personnel, other law enforcement, emergency agencies and general public. ESSENTIAL DUTIES • Dispatches to Atlanta Public Schools' officers and other part-time law enforcement officers, contracted security and other civilians using an 800 MHz Public Safety Communications System. • Dispatches emergency personnel to calls for service according to standard operating procedures. • Interviews callers and process requests for service to include recording information with accuracy and completeness using the proper reporting system. • Receives, assesses, and prioritizes incoming calls to include emergency calls to determine how best to meet the needs of the customers. • Processes, enters, retrieves, and transmits accurately Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) entries and inquiries, abiding by policies and procedures mandated by NCIC and GCIC. • Demonstrates proficiency in working within deadlines and report preparation. • Types and files reports as required. • Continuously monitors life safety systems (fire and burglar alarms), and operates surveillance systems and security access control systems with proficiency. • Assists with identifying and maintaining most current information in databases as required by the department. • Reports inaccuracies identified or malfunctioning equipment in a timely manner. • Creates trouble tickets for customers when needed. • Maintains constant awareness of assigned units, locations, and status; conducts status checks to ensure safety of officers as often as ordered in the standard operating procedures manual. • Maintains familiarity with all emergency procedures and notification processes; anticipate and prepare for activation of contingency plans due to unforeseen occurrences. • Ensures that the supervisors and applicable resource officers and other District personnel are informed of all violations. • Maintains a strong relationship with Atlanta Police Communications 9-1-1 Center other public safety personnel as needed. • Assists in providing information to other law enforcement agencies with incidents involving local criminal activity that may impact the safety of students, employees or citizens. • Maintains and submits log-sheets to supervisor related to activities that may include police reports, activity logs and time sheets and maintains all training hours. • Contacts Principals, facilities services and other supervisors to report problems with buildings or communicate critical information as it relates to emergencies. • Required to have prompt, regular attendance in-person and be available to work on-site, in-person during regular business hours and as needed. • Performs other duties as assigned by an appropriate administrator or their representative. COMPENSATION Hourly: $19.60 PHYSICAL ABILITIES AND WORKING CONDITIONS The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students. Vision: See Additional Work Conditions & Physical Abilities Section. Hearing: Speech: Upper Body Mobility: Strength: Environmental Requirements: Mental Requirements: Remote Work Requirements: Additional Work Conditions & Physical Abilities: Must pass criminal history and background investigation and psychological test. Must not have any open administrative investigations. The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex,citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, services or activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. This job description is intended to accurately reflect the duties, responsibilities and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary.

Hours: Part-time Weekend Days and Week Nights As a member of the Night Dispatch team, your role is pivotal in upholding R2 Logistics' standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time. Responsibilities Include: Contacting carriers to track and trace shipments Resolving issues in transit Inbound call handling Scheduling pickup and delivery appointments Order entry Additional administrative duties, as needed Preferred Qualifications: Outstanding customer service background Excellent communication skills, both written and verbal Ability to solve problems independently and as a team member Strong knowledge of Microsoft Office and basic computer programs Ability to assist with occasional overnight coverage as needed Benefits: One on one training Competitive base salary with uncapped commission Opportunity for internal career advancement About R2 Logistics Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality. As a third party logistics (3PL) company, we provide our customers access to over 35,000 contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.

Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to Ohio drivers; owner operators and/or fleet. Communicate and coordinate between all Ohio locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver. Essential Functions: Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching. Complete lines of dispatch in computer system from paperwork that drivers turn in daily relating to completed runs. Scan paperwork into system once completed. Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply THS if needed. Apply any additional charges including and notify customer service of changes. Track/Maintain Ohio yard report, MDR, CNI, and Divisional Pool Actively participate in driver recruiting and retention Distributes and keeps track of the Nextel radios and fleet truck assignments Request rail billing Processes ATP's and Non-Productive pay. Review preliminary payroll Other duties as assigned Skills Required Data entry skills; Excellent communication and organizational skills Knowledge Required: DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task. Intermodal/Trucking experience Supervision Received: Operation Manager Supervision of Others: Drivers Confidential Data: Driver pay information; customer accounts; dispatch activities

at Triage Partners, LLC Telecom Dispatcher Join a leading force in the telecommunications industry, delivering nationwide installation services to some of the country's largest telecom providers. We are committed to innovation, quality, and exceeding industry standards while supporting the rapid growth of modern communication infrastructure because we care deeply about helping our customers simplify their most complex challenges to meet the demands of a fast-paced world. Whether you want to perfect your craft or advance your career, we offer competitive pay, comprehensive benefits, and an opportunity to work with like-minded innovators, doers, and problem-solvers. Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day. Perks of Working at Triage Partners: Hybrid/Remote Flexibility Comprehensive Benefits Package 401K Retirement with Company Match Paid Time Off Career Advancement Opportunities A Quality Employee Recognition Program Position Overview The Dispatcher serves as the primary contact for all Field Technicians for Service, Installation and Outage Repair work performed daily. The Dispatcher is responsible for ensuring the completion and resolution of all work orders in the company database daily. The successful candidate will provide phone updates with field personnel; monitor, declare, report, and clear all outages, service calls and installations and take appropriate actions to respond to complaints or questions accordingly. Key Responsibilities Research and adjustment of work orders. Maintenance of the customer database by making correct and timely entries during and immediately following each customer contact. Timely updates of actions and events in the field that may impact customers. Maintain the scheduling calendar. Communicate effectively with outages, customer complaints, additional work orders, work order point allotments Identify and expedite emergencies, reacting quickly under a diverse set of circumstances. Perform callbacks when reorganizing service/installation schedules and verify when customer is not at home. Provide courteous and helpful assistance to customers and prospective customers by maintaining current knowledge of the company's general operating procedures, programming packages and marketing efforts. Routing and monitoring work orders to technicians to accommodate customer needs. Produce regular reports for pending and completed work Perform other related duties and tasks as assigned or as become evident. Qualifications Bilingual (English/Spanish required) Proficiency with Microsoft Office including PowerPoint and MS Publisher. Previous experience in customer service role. Superior telephone skills, organizational skills, and communication skills, both written and verbal. Ability to work flexible and extended hours occasionally as needed. Must be high energy, positive attitude and comfortable in team environment. At least one year of Call Center/Help Desk experience. Preferred Qualifications Experience with Cable Television billing system. Knowledge of TCP/IP basic troubleshooting commands such as ping and traceroute. In-depth knowledge of both Macintosh and Windows operating system. One year of experience in dispatch operations, customer service and logistics. Demonstrated ability to perform basic computer, converter box and cable modem troubleshooting. Resides in the Mountain Daylight Time (MDT) zone or within the state of Colorado to facilitate alignment with team operations, meeting schedules, and customer engagement.

Velocity is seeking to hire Dispatchers to act as a communication point for our Velocity Field Technicians and customers. The Dispatch Coordinators receive requests, transmit messages and schedule technicians from the Velocity database to customer sites. This position involves verifying arrivals, negotiating pricing with technicians, and following up on scheduled appointments. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in challenging situations. Ideal candidates also will be able to multi-task as well as take the appropriate action with little supervision. This role requires onsite training at our Holland, OH office location. Training will take place Monday through Friday from 9am-5:30pm EST. Upon completion of training, ideal candidates must be able to work the following shifts listed below: * Tuesday-Saturday 8am-4:30pm EST * Tuesday-Saturday 9am-530pm EST * Sunday-Thursday 9am-5:30pm EST * Monday-Friday 2pm-10:30pm EST All Candidates can work remotely on the weekends. As a Dispatcher with Velocity, expect to: * Dispatch jobs sent to us from our customers to the technicians in our database. * Schedule appointments for the jobs with the technicians. * Work with customers to gain access to job sites as required. * Verify the technicians are not missing their appointments. * Recruit technicians for current and/or future jobs. * Coordinate getting "special" equipment to job sites for technicians to use. This job might be for you if you: * Have a High school diploma or GED * Can work one weekend day each week * Have excellent telephone etiquette and portray confidence in speaking with people over the telephone * Have knowledge of networking principles and technologies * Enjoy meeting the needs of customers * Consider yourself well organized * Are proficient with Microsoft Excel and Outlook * Like to negotiate Skills/Abilities: * The ability to work as a team, but able to succeed when completing individual tasks * Ability to learn and understand Velocity's custom portals and systems * Consistently demonstrate an unconditional polite, professional, patient and courteous manner in dealing with callers, visitors and all employees Why you'll love working at Velocity We are an energetic bunch - eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals. As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We're excited about what we do, why we do it, and who we do it for. Diversity and Inclusion Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities. Our Values - Collaborative and Strong at the Core * Customer-obsessed * One team * Do the right thing * Let's go! Our Benefits * Medical, Dental, Vision * PTO & Paid Holidays * 401K - with Employer Match * Paid Parental Leave * Company provided Life Insurance, Short/Long-Term Disability * Supplemental Benefits Available About Velocity MSC Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That's why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.- Velocity is an unstoppable force. To learn more, please visit ********************************* Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.

Full-time Description DISPATCHER - AIR AND GROUND Join the Journey: Become a Partner for Life At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership , our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits. Position: Dispatcher - Air & Ground (Communications Specialist) Location: Dublin OH Compensation: Starting at $20.15/hr Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays) Shift Differentials: Mon-Thurs, 7:00 PM - 7:00 AM + $2/hr Fri-Sun, 7:00 PM - 7:00 AM + $3/hr Sat-Sun, 7:00 AM - 7:00 PM + $2/hr What You'll Do As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll: Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units Assign the most appropriate resource promptly, ensuring safety and efficiency Track and communicate with all active transport units in real-time Collect and maintain accurate, detailed records for all missions Initiate and follow the Post Accident Incident Plan (PAIP) when required Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service What is Required High school diploma or equivalent (required) Ohio EMT certification - preferred Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire Certified Flight Communicator (CFC) certification - required within 1 year of hire Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred Strong multitasking and communication skills - especially under pressure Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms Working knowledge of medical terminology Exceptional organizational, negotiation, and computer skills Ability to stay alert and focused in high-stress, fast-paced environments Must be able to wear a telephone headset for extended periods Why MedFlight? Competitive pay & comprehensive benefits Career growth opportunities A team-oriented culture that values safety, integrity, and compassion The opportunity to make a real impact - every shift, every call, every life Join our journey - be the calm voice behind every life-saving mission. Apply today and become a Partner for Life. MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. Salary Description $20.15 hourly

Genric has been providing professional security services throughout the world since 1994. Competitive prices, premium standards, and exceptional customer service are secured when you work with us. Over 25 years Genric has learned that great service begins and ends with experienced and friendly professionals. We believe that our employees are the best in the business and have complete and total confidence in our ability to deliver premium security services. Genric aims to exceed customer expectations with the highest standards of service. We support clients in some of the most challenging parts of the world with a full inventory of professional security services enabling them to focus on their own business and expansion activities. Security is our business. Job Skills / Requirements Experienced Dispatcher needed in Marysville, OH FT/3rd Shift - $19.82/hr - Weekly Pay Command Center Dispatcher responsibilities are as follows: Be vigilant at all times. Able to problem solve and critical think in a fast-paced environment. Able to multitask, especially in high stress/volume situations. Monitor company radio and fire alarm systems (Simplex/Siemens) for any issues such as fire, medical, water flow, etc. Dispatch for all types of emergency situations (i.e., medical, fire, chemical, Workplace violence, active threat). Keep detailed logs of any pertinent information or incidents. Monitor Travel sites for travel warnings; report any changes to proper personnel. Monitor news networks for travel threats or active threats; report any changes to proper personnel. Monitor weather for the counties in which our plant locations are in along with surrounding counties; report severe/winter weather to proper personnel and follow proper procedures to ensure life/safety is met. Monitor door alarms and dispatch guard personnel accordingly. Monitor panic alarms and dispatch security personnel accordingly. Arrange medical transports as needed for associates and contingents. Report any tech related issues for security equipment and hardware to security technicians' group. Dispatch Maintenance personnel for alarms or when issues have been reported. Monitor cameras for suspicious activity (i.e., vandalism, loitering) and access control (i.e., validations, double scan activity). Answer phone calls - general and emergency. Know where to locate the information to be able to handle emergency calls of any type. (Medical, fire, active threat, weather, D&A etc.) Perform daily/weekly/yearly testing of emergency tone, alarms, evacuation and take shelter drills. Validate Associates at various locations following Safe and Secure protocol. Man Pass ID outside of the general business hours. Manage Pass ID email outside of general business hours. Keep key Genric and Client personnel informed of situations according the levels provided. Fulfill any duties dictated by the site manager, on-site responder or client administration. Qualifications: Be at least 18 years of age Possess High School diploma or equivalent Possess a valid driver's license Ability to pass a pre-employment drug screen and background check Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers/Guards Requirements: Dispatch experience preferred Fast Typing; advanced computer skills Experience in data entry Hands on experience working in stressful emergency situations Outstanding organizational and time management skills Critical thinker and problem-solving skills Team player Great interpersonal and communication skills Attention to detail Efficient multi-tasking skills Ability to work independently Possess effective written and oral communication skills to accurately maintain completed logs and reports Ability to deal with all levels of personnel and the public in a professional manner Frequent sitting, standing, and walking, which may be required for long periods of time Ability to follow established security protocols, while using initiative and good judgement #HON Education Requirements (All) High School Diploma or equivalent Additional Information / Benefits The following benefits are offered to Full-time Genric employees (working 30+ hours per week) after 90 days of employment: Health insurance Dental insurance Vision insurance Genric offers the following to our Full-time employees after one year of employment: Vacation time 401k Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, 401K/403b Plan This job reports to the Account Manager This is a Full-Time position 2nd Shift, Weekends. Number of Openings for this position: 1

Must have open availability for 2nd and 3rd shift. Dispatcher - Freight Sales, Inc. Division: Admin Site Fuel Dispatching Position Type: Full-Time with Benefits ESSENTIAL FUNCTIONS: * Dispatch trucks and drivers to various regions throughout Ohio. * Assist drivers with troubleshooting. * Previous dispatching experience preferred. * General truck maintenance knowledge preferred. * Promote and make decisions based on our company vision and core values. COMPETENCIES: * Entrepreneurial Orientation - Ability to take initiative, to recognize and create opportunities. * Attention to Detail - Ability to process detailed information effectively and consistently. * Communication - Strong written/verbal communication skills; interpret, summarize, and articulate complex information for general use among a variety of internal and external stakeholders. * Problem Solving - Apply general rules to solve difficult issues or problems in an efficient and effective manner. * Promote and make decisions based on our company vision and core values. REQUIRED EDUCATION AND EXPERIENCE: * Proven experience assisting with dispatching trucks/drivers or relevant position * One year of customer service experience * High School diploma, college preferred