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Lead esthetician skills for your resume and career
15 lead esthetician skills for your resume and career
1. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Participated in training sessions to obtain product knowledge, practical and selling skills; utilizes those skills during guest interactions.
- Depended on to initiate and foster client relationships built on trust through product knowledge and truthful testimonials.
2. Spa Services
Spa Services are beautification and relaxation services including manicures, massages, and other body treatments. Depending on the spa, these services may include aromatherapy, reflexology, and reiki (a form of energy healing). All spas strive to improve a client's health, both physical and mental, through relaxation and stress release; however, these health services are often not medical treatments.
- Provided confidential spa services for celebrities of the motion picture industry and the record industry.
- Perform a wide variety of exceptional spa services on hotel guests and local clientele.
3. Spa Management
- Consulted with spa management to develop marketing materials and execute client events.
- Collaborated with spa management to create marketing plans, promotional materials and improve the spa experience.
4. Product Inventory
- Executed administrative tasks including product inventory, metric tracking, and individual/boutique daily/monthly goals.
- Ordered and maintained distribution of product inventory.
5. Repeat Business
Repeat business refers to customers who repeatedly keep coming back to do business with one specific company. Some ways to receive repeat business involve offering personalised customer service, starting a loyalty program, giving out coupons, and offering freebies. These customers are considered loyal brand ambassadors who are responsible for creating good word of mouth for the business.
- Develop excellent relationships to produce new and repeat business, increasing revenue every year.
- Marketed the spa in the local community, increasing new and repeat business.
6. Product Line
Product line is a collection of similar or related products that may be under a single brand manufactured by the same company. It may include different varieties of a specific product of a brand which comes in different categories. In other cases, the product line may differ in some characteristics despite being from the same manufacturer.
- Developed protocols to order or re-order retail product lines and supplies to ensure availability for staff use and retail sales.
- Provide facials and body treatments using GM Collin, Eminence Organic, and Aromatherapy Associates product lines.
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- Provided Client education on treatment plans and product recommendation including consultation on Nurse Practitioner's treatments.
- Provide high quality facials with an emphasis on customer satisfaction, relationship building, client education and product sales.
8. Treatment Rooms
- Monitored and replenished inventory of all products in treatment rooms to ensure excellent service.
- Managed retail inventory and ordered products for both retail and treatment rooms.
9. Chemical Peels
- Conducted cosmetic consultations for laser treatments, chemical peels, facials and skin care regimen.
- Preformed and educated clients about facial services and chemical peels, and their benefits.
10. Cleanliness
- Up hold cleanliness and appearance of the Spa, including waiting areas and locker room.
- Preformed skincare treatments with the highest quality in cleanliness and attention to detail.
11. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maintain regimens and professionalism in all situations, applying customer service and troubleshooting when necessary.
- Developed professional call script for receptionists to ensure consistency in customer service and satisfaction.
12. Skin Care Products
- Performed skin care treatments, discussed all services and skin care products available with each client.
- Suggest skin care products to customers from the line of products stocked at the salon.
13. Body Treatments
Body treatments refers to a series of non-medical or holistic services aimed at benefiting an individual's wellbeing. These treatments are often found at massage parlors and spas and are used to relax an individual to better the person's physical, mental, and emotional health. This may include a soaking bath, a full body massage, acupuncture, and many others.
- Performed client services such as Bridal Makeup and skin care services, spray tanning, facials, and body treatments.
- Performed waxing, lash and brow tinting, lash perms, wet room and body treatments.
14. Product Sales
Product sales refers to sales metrics surrounding a specific product or offering from an organization.
- Average client request rate of 67% and product sales average of $35 per client.
- Increased revenue dollars through motivating staff through training classes and product sales promotions and contest.
15. PCA
PCA (Personal Care Aide) skills are the abilities to provide assistance and care to elderly, disabled, sick, or fragile individuals.
- Provide clients with 60 and 90 minute Murad Healthy Skin facials with upgrades, PCA Skin peels, and Microdermabrasion Infusion.
- Attended advanced trainings/seminars for: Obagi, Refinity, Osmosis, Image, PCA, IS Clinical, Benev.
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List of lead esthetician skills to add to your resume
The most important skills for a lead esthetician resume and required skills for a lead esthetician to have include:
- Product Knowledge
- Spa Services
- Spa Management
- Product Inventory
- Repeat Business
- Product Line
- Client Education
- Treatment Rooms
- Chemical Peels
- Cleanliness
- Customer Service
- Skin Care Products
- Body Treatments
- Product Sales
- PCA
- Front Desk
- Laser Treatments
- Laser Hair Removal
- Make-Up
- Education Classes
- Retail Sales
- Facial Services
- Eyelash Extensions
- Spa Treatments
- Retail Products
- State Board
- Scheduling Appointments
- Facial Treatments
- Client Retention
- Brow
- IPL
- Inventory Control
- Botox
- Administrative Tasks
- Acne
- Body Wraps
- Excellent Guest
- Training Sessions
- Client Consultations
- Product Orders
- Skin Care
- Client Service
- Upselling
- Customer Complaints
- Clients Skin
- Makeup Application
- Promotional Events
Updated January 8, 2025
