Service Manager
Lead manager job in Miami, FL
Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology. We have a need for a Service Manager to help us meet our clients' needs. This is an awesome opportunity for the right person to make his or her mark with a growing, successful company!
Do you have the knowledge, skills, abilities and background to manage the activities of our shop?
Do you have 3 years' management experience and the ability to build a well-run shop?
Do you have 5 years' experience with truck maintenance?
Are you passionate about ensuring quality standards and deadlines are met and procedures are followed?
Do you have experience ensuring compliance with DOT standards?
Do you have the savvy to deal with customers and ensure high quality customer service?
Is ensuring the safety of your employees a top priority for you?
Do you welcome the opportunity to be accountable for a shop's performance?
Do you want to join a company that has been in business for over 100 years?!... and is continuing to expand?!...
If you answered "Yes" to these questions, our Service Manager opening may be the perfect fit for you! This position is integral to Hogan fulfilling its goal to be recognized as the most respected transportation provider in the industry by continually focusing on providing the highest quality experience possible for our customers, employees, and strategic partners.
This position is key to supporting our continued growth and success!...
If interested, fill out the basic information and click Apply!
Environmental Services General Manager
Lead manager job in Coral Springs, FL
Aramark Healthcare+ is seeking a Environmental Services General Manager to join their team at Broward Health Coral Springs in Coral Springs, FL. The Environmental Services General Manager will plan, manage, and guide EVS contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manage and oversight of cleaning and custodial operations.
Establish and maintain effective working relationships with other departments to provide a unified approach for the customer.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
In order to be prepared for this leadership role, qualified candidates will possess:
Bachelor Degree preferred.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Associate Operations Manager
Lead manager job in Pompano Beach, FL
IN A NUTSHELL
Sciens Building Solutions is seeking an Associate Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well!)
Ensure all associates embrace the safety culture and comply with all safety initiatives.
Lead the engineering and project management for the assigned Division.
Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
Develop a budget and meet revenue and gross margin targets.
Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
Deliver projects within the original budgeted cost.
Execute monthly project cost and Work in Progress (WIP) analysis.
Report monthly financial performance in an effective manner to management and takes corrective action as needed.
Responsible for efficient asset management, such as inventory and company service vehicles.
Build a high-performance culture to include performance reviews and development initiatives.
Engage in manpower planning and allocation.
Ensure customer satisfaction and cash collections.
Collaborate with the sales team to support the growth and profitability of the branch.
WHAT WE LIKE ABOUT YOU
Two years' experience in an operations leadership role within the fire and life safety industry.
Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
Strong, positive team builder with leadership ability.
Knowledge of current fire and life safety systems.
Working knowledge of Profit and Loss statements and key financial drivers.
Ability to attract, develop, grow, and retain a team.
Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Company cell phone, laptop, and vehicle.
Professional career development opportunities.
Tuition reimbursement.
Route Service Manager Trainee - UniFirst
Lead manager job in Pompano Beach, FL
As a Route Service Manager Trainee (RSM-T), you will participate in an intensive 9-month leadership development program designed to prepare you for a role as a full-time Route Service Manager (RSM) at Unifirst. This program emphasizes leadership responsibility, supervisory development, and strategic decision-making. During this program, you will work in tandem with an experienced Route Service Manager (RSM), gaining hands-on experience by performing all of the RSM duties. This will include route management, making independent judgements that impact customer service, team partner leadership, and operational coordination. On-the-job training will be supplemented by formal training, peer learning, and mentoring and coaching.
At the successful completion of the program, you will be transitioned into an RSM role, with the knowledge and expertise needed to lead a team, optimize route operations, manage business outcomes, and maintain high customer service standards.
Key Focus:
On-the-Job Training: Work closely with an experienced Route Service Manager to learn and perform all responsibilities of the RSM role. This will include overseeing the day-to-day operations of a service department, managing routes, and ensuring high customer satisfaction levels.
Route Coverage: Gain hands-on experience covering routes during vacations, sick days, and holidays. Ensure all routes are completed on time, maintaining high standards of service.
Supervision and Leadership: Learn to supervise and provide on-the-job training for Route Service Representatives (RSRs), Route Coverage Specialists (RSC), and Route Service Supervisors (RSS). Develop skills in managing and motivating teams to meet operational goals.
Customer Service Excellence: Learn to manage client relationships and ensure that services are delivered consistently and meet customer expectations. Develop strategies to address any service issues or concerns.
Staffing and Hiring: Gain experience participating in the interview and hiring process for new team members, including Route Service Supervisors and Route Service Representatives. Learn best practices in recruitment, onboarding, and staff management.
Problem Solving and Decision Making: Develop skills in making on-the-spot decisions to resolve route issues, customer complaints, and other operational challenges.
Performance Metrics: Monitor and analyze performance data, identifying areas for improvement and implementing strategies to optimize service delivery and operational efficiency.
Health & Safety Compliance: Ensure that all safety and regulatory guidelines are followed in all aspects of route management and customer service.
Key Responsibilities:
Leadership & Supervision
Learn to supervise, coach, and evaluate Route Service Representatives (RSRs), Route Service Supervisors (RSSs), and support staff.
Assist with workforce planning, including interviewing, hiring, onboarding, and performance management.
Develop leadership practices to motivate and engage Team Partners while maintaining accountability for results.
Operational Management
Partner with an RSM to oversee daily operations, ensuring service routes meet company standards for efficiency, safety, and quality.
Make decisions on resource allocation, route adjustments, and staffing coverage to support business continuity.
Analyze operational metrics to identify opportunities for cost savings, improved service delivery, and productivity gains.
Customer Relationship Management
Build and maintain long-term client relationships by providing proactive solutions and resolving escalated service issues.
Exercise independent judgment in negotiating resolutions, service terms, and problem-solving for customer concerns.
Strategic & Business Decision-Making
Learn to develop and implement initiatives that support territory growth, customer retention, and profitability.
Contribute to strategic planning discussions regarding service improvements, staffing levels, and process optimization.
Apply independent judgment when making operational decisions that affect service quality, safety, and customer satisfaction.
Compliance & Safety Leadership
Ensure compliance with DOT, OSHA, and company safety standards by monitoring and reinforcing adherence among Team Partners.
Promote a culture of accountability, safety awareness, and operational excellence.
Qualifications
Qualifications:
Education: High School Diploma or equivalent; Bachelor's degree in Business, Operations Management, or a related field is highly preferred.
Experience: 2 years prior experience in a customer service or operations management role is required. A strong desire to develop leadership skills and grow within the company is essential.
Background: Meet all DOT requirements. Driver's license and clean driving record.
Skills:
Strong leadership, decision-making, and problem-solving abilities.
Excellent communication and interpersonal skills with the ability to influence and develop teams.
Ability to work independently and as part of a team.
Excellent organizational and time-management abilities.
Problem-solving mindset with a focus on customer satisfaction.
Ability to balance strategic planning, handling of multiple tasks, and meeting deadlines in a fast-paced environment.
Comfortable working in an office setting as well as in a physically demanding operational setting.
Willingness to Relocate: Flexibility and willingness to relocate to various Unifirst locations as needed.
Program Benefits:
Comprehensive Training: Receive in-depth training on all aspects of route service management, from customer relations to operational efficiency.
Career Growth: Opportunity to transition into a full-time Route Service Manager (RSM) role upon successful completion of the program.
Leadership Development: Gain valuable leadership experience and build a strong foundation for a career with Unifirst.
Competitive Compensation: Receive a competitive salary and benefits package during the training period.
Job Security: Upon successful completion of the program, you will be placed into a full-time RSM role with Unifirst.
Upon Successful Completion:
Graduates of the program will be fully equipped and eligible to step into a full-time, Route Service Manager role at a UniFirst Production facility - where they will lead with confidence and capability from day one.
What Success Looks Like in This Role:
Leadership & Team Development: You inspire trust, build high-performing teams, and create a culture of accountability.
Operational Excellence: You take initiative to identify inefficiencies, implement solutions, and deliver measurable results.
Strategic Agility: You adapt to change, align priorities across departments, and help lead your team toward long-term success.
Additional Information:
The RSM-T role requires strong problem-solving skills, flexibility, and the ability to adapt quickly in a dynamic environment.
The trainee program offers a structured path for career advancement within Unifirst, allowing you to learn from industry experts and gain the hands-on experience needed to excel as an RSM.
If you're ready to take on the challenge of becoming a leader in route service management and make a lasting impact, apply today to start your career with Unifirst!
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Senior Air Services Operations Manager _ Travel Services
Lead manager job in Miami, FL
This new role is being created to offer support to Travel Services in implementing its objectives. It will be based in the United States of America (Likely location being Miami. FL).
The Travel Services team is creating a suite of travel products to be offered to BEYOND Hospitality (BH) customers for the FIFA World Cup 2026 (FWC26) and other sporting events. The travel products will include international flights into the Host Countries; domestic flights between Host Cities either provided by a scheduled airline or a series of charter flights organised by BH; ground transport options; accommodation options, attractions and tours. Additional products offered include the provision of car hire options, BH branded off-site activities etc.
The role of the Senior Air Services Operations Manager - Travel Services (“SASOM”) will be to take
the lead management role for the provision of aviation products being offered to customers. Responsibilities include the contracting of a charter fleet, development of a high density flying network and the commercially beneficial supply of scheduled airline seat inventory.
The position will be based in our US headquarters in Miami, FL and report to the Senior Vice President of Travel Services.
The ideal candidate has a flexible mind-set, handles the unknown and thrives in a more ambiguous and fluid environment. High attention to detail, drives for efficiency and effectiveness, critical thinking and has strong and demonstrated problem solving skills. He/she will have extensive experience in the aviation industry, specifically in the contracting and management of charter flights.
Company Overview:
Established in 2023by pioneers of sports hospitality, the team at Beyond Hospitality are experts in the management and sales of commercial hospitality programmes for major sports events. Our staff has delivered some of the most successful sports hospitality programmes ever, such as those at the FIFA World Cup™, Ryder Cup, and Formula 1 events including the British Grand Prix.
With decades of experience in the team, Beyond Hospitality doesn't just delivery hospitality, we redefine it: setting global standards, pushing boundaries, innovating new products and means of delivery, and unlocking both traditional and new markets for our renowned clients and their aspirational events.
We are a truly global employer. Beyond Hospitality is headquartered in the UK, but our talented workforce now spans68 territories and 25+ nationalities. The respected professionals in our teams are top-notch specialists in operations, sales,marketing, and event production - all aligned with our mission to provide superior world-class service and amplify sports events.
Working closely with sports event-owners and rights-holders, our team members have successfully managed and operated 48 global sports events in football (soccer), golf and motor racing, and are highly regarded in event production, marketing, sales, customer service, IT and e-commerce, and product development.
Our core focus is ensuring superior hospitality experience for guests, creating unforgettable moments and providing exceptional service at these flagship sporting events.
Department Overview:
The Travel Services team has created a suite of travel products to be offered to customers attending these international sporting events.
The travel products will include international flights into the host countries; domestic flights between Host Cities either provided by a scheduled airline or a series of charter flights organised by the Company; ground transportation options; attractions and tours. Travel is sold as bundled packages and individual components through a variety of B2C and B2B sales channels.
A key driver of the department is the delivery of high-quality products driving customer satisfaction, with the primary objective being that they provide safe, timely and attractive logistical services to ensure hospitality and events being purchased, can be attended in an optimal manner.
Position - Core Objectives
Duties & Responsibilities:
The SASOM will primarily be required to:
Oversee the activity of contracted third-party aviation and related suppliers to ensure compliance with BH objectives and requirements.
Take responsibility for the operational strategy and service delivery of all aviation activity contracted by BH.
Assisting the SVP Travel Services in the procurement and contracting of a suitable fleet of air assets to meet the expected customer demand for FWC26.
Creation of flight schedules that maximizes the charter fleet's aircraft utilization, and tactically adjusting these schedules to suit operational/commercial changes that may present themselves.
Working with BH's aircraft brokers and contracted airlines to deliver an air product that meets or exceeds BH's product standards.
Establishment of an Airport Ground Operations plan that embraces opportunities to minimize passenger throughput/processing times whilst meeting BH commercial objectives.
Ensuring that Airport Ground Operations services are contracted at commercially appropriate rates.
Establishing an AOG plan that minimizes the impact on BH's customers in the event of
operational disruption.
Providing all required passenger information to the relevant stakeholders and authorities to meet operational and regulatory requirements - including but limited to flight manifests, APIS information etc.
Liaising with airports, FBO's and handling agents to effect access to ‘airside' for ground
transport companies.
Build a communication structure to allow for all stakeholders to gain access to centrally managed information in the event of disruption or changes to operations in a timely manner.
Assist, where necessary, with other areas of the department.
Experience, Education and Skills, Knowledge, and Abilities
Qualification/Experience
Bachelors Degree and/or Master's Degree in Business related field preferable.
Experience (7+ years) in the Airline industry at a senior level; specifically, with either charter or scheduled airlines.
Awareness of sustainability best practices and how to implement them in such an event.
Demonstrably broad knowledge of the air charter industry, Airport Ground Operations and functionality, air law, tour operating etc.
Demonstrable understanding of the delivery of air products.
Green Filed ‘Start Up' experience with the confidence to manage tasks to completion and
deliver to high standards.
Strong interpersonal skills and cultural awareness.
Skills &Abilities
Demonstrated leadership skills
Ability to conceive, articulate and deliver a broad air travel strategy
High energy self-starter mentality.
Contract management and key-account management experience
Planning, process and business management skills
Contract negotiation and management experience
Strong project management and excellent communication skills
Diplomatic abilities and political sensitivity
Proficient in MS Office(Teams, SharePoint, Excel, Word, PowerPoint) and planning software and online collaboration tools
Strong analytical and problem-solving skills, with the ability to analyse data and make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to communicate effectively with a diverse population of guests, colleagues, and external partners.
Ability to work flexible hours, including evenings, weekends, and holidays.
Physical Requirements
Office setting but also will be visiting vendors
20-30% travel(and more travel early on)
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
Must be able to access various departments of a given location.
Central Sterilization Services Manager
Lead manager job in Miami, FL
About the Company
Summary Manager, Central Sterilization Services is a professional member of the health care team who assumes advocacy and responsibility while managing a large multi-functional service are to ensure maximum efficiency and responsiveness. Provides direction to a multi-disciplinary, multi-skilled workforce to ensure that services and outcomes comply with standards established by various accrediting licensing, other regulatory agencies and the Jackson Health System. Exercises shared responsibility for the development and maintenance of effective working relationships with all disciplines responsible for the provision of service to customers in the areas of Sterile Processing while conducting business in an ethical manner and respecting customer's rights.
About the Role
The Manager retains the authority to hire, complete performance evaluations, discipline and terminate staff under their direct supervision in accordance with applicable policies and procedures. The incumbent may assist and act in a confidential capacity to help manage, formulate, determine and effectuate management process and policies. The incumbent may attend management meetings and may be involved directly or indirectly in the decision making process around confidential management decisions. Position requires exercise of independent judgment.
Responsibilities
Promotes a strong customer service orientation within the Central Sterile Services including development and implementation of customer-focused systems, processes and behaviors.
Establishes systems of accountability for clinical, clerical and support personnel to ensure that customer needs are assessed accurately and serviced in a timely fashion.
Develops and maintains effective working relationships with all other disciplines responsible for the provision of service to customers in the Central Sterile Services.
Provides leadership by developing, communicating, implementing and evaluating the mission, goals and objectives of the Central Sterile Services.
Ensures that unit specific goals and objectives are consistent with those of the Division, Medical Staff and the Public Health Trust.
Demonstrates vision and initiative in directing all aspects of the Sterile Services.
Is aware of changes that affect the Central Sterile Services and takes action, as appropriate, to ensure future success for the Central Sterile Services and the Public Health Trust.
Acts as a role model for employees and customers by demonstrating exemplary personal and professional attributes consistent with organizational philosophies.
Analyzes situations and arrives at conclusions which serve the best interests of Central Sterile Services and the Jackson Health System.
Develops, communicates, implements and evaluates an on-going Performance Improvement plan for the Central Sterile Services consistent with the philosophy of the Executive Performance Improvement Council (EPIC) and the Central Sterile Services Performance Improvement Council.
Ensures that unit specific Performance Improvement plans are consistent with those of the Division, Medical Staff and the Public Health Trust.
Ensures that Performance Improvement plans are interdepartmental and interdisciplinary and include components which increase customer satisfaction, operating efficiencies and positive customer outcomes.
Provides adequate time and resources so that personnel may participate in Performance Improvement activities.
Demonstrates an empowering management style congruent with the performance and quality improvement philosophy of the Jackson Health System.
Establishes and directs information management systems to obtain, collect, store, analyze, manage and disseminate information to continuously improve customer outcomes and individual Central Sterile Services performance.
Communicates organizational policies and procedures effectively.
Assumes primary responsibility for ensuring that the Central Sterile Services and the Public Health Trust are kept informed about clinical, administrative and environmental issues and their effect and/or impact on the institution.
Ensures that information processes are appropriate for the Central Sterile Services and compatible with internal and external information systems and standards.
Uses and analyzes appropriate technology and systems in assessing and conveying information.
Recruits, retains, evaluates and motivates staff necessary to implement the goals, objectives and responsibilities of the Central Sterile Services.
Implements and ensures compliance with job performance standards to assess staff competencies.
Provides leadership for staff development and ensures staff participation in appropriate orientation, training courses and mandatory educational programs to maintain competency in job skills, knowledge, equipment usage and safe work practices.
Maintains a working knowledge of laws, policies, procedures and collective bargaining agreements impacting upon employees in the Central Sterile Services.
Ensures appropriate staffing mix to meet the needs of the Central Sterile Services.
Facilitates employee empowerment and encourages employee participation.
Delegates tasks while retaining accountability for outcomes.
Enforces Public Health Trust personnel policies fairly and consistently and takes progressive disciplinary action for just cause.
Plans, administers and uses staff, materials and unit facilities appropriately to meet budgetary objectives of the Central Sterile Services.
Understands budget development and reimbursement procedures; develops and implements strategies to maintain or increase revenues while controlling expenses.
Participates with other members of management in developing, implementing and evaluating programs and policies related to the determination, allocation and control of fiscal, human, materiel and informational resources for the Central Sterile Services.
Understands and utilizes Jackson Health System's fiscal management tools effectively.
Develops and manages an Emergency Preparedness Plan consistent with Public Health Trust and community-wide emergency preparedness efforts.
Participates with the Medical staff and other disciplines responsible for patient care to develop, implement, monitor and evaluate appropriate clinical care to meet the needs of the patients within the Central Sterile Services.
Ensures staff's participation in an effective and efficient case management system for the Central Sterile Services.
Provides for an effective patient and family education program to meet the needs of the Central Sterile Services.
Maintains a working knowledge and understanding of managed care as well as Public Health Trust, local, and national health care delivery systems and ensures that Central Sterile Services operates within applicable guidelines.
Ensures that staff provides for continuity of care, early discharge planning and effective utilization of Public Health Trust and community resources.
Maintains current knowledge of County, State and Federal guidelines/requirements as they apply to job duties, licenses and certification to ensure the Central Sterile Services compliance with regulatory agencies.
Performs all other related job duties as assigned.
Qualifications
Valid Sterile Processing Technician Certification by CBSPD or IAHCSMM, or other CSS related certification is required.
Generally requires 7 to 10 years of related experience.
Leadership experience is required.
High School is required.
Bachelor's degree in related field is strongly
Operations Manager
Lead manager job in West Palm Beach, FL
🚀 Operations Manager - Commercial Restoration
📍 West Palm Beach / Fort Lauderdale, FL
🏢 Client: Valcourt Building Services - A national leader in commercial envelope restoration, waterproofing, concrete repair, and window services
💲 Compensation: On-Target Earnings (OTE) $180K+
Are you ready to take the next big step in your career? Valcourt, a nationally respected leader in commercial restoration and waterproofing, is seeking a driven Operations Manager to lead high-profile projects across South Florida.
This is your chance to own the operations side of multimillion-dollar projects, mentor a talented team, and make a direct impact on company growth-all while working with a company known for quality, safety, and career advancement.
Why You'll Love This Role
✅ High-visibility position reporting directly to the General Manager
✅ Manage diverse, challenging restoration and waterproofing projects
✅ Lead and mentor top-tier Project Managers, APMs, and Superintendents
✅ Play a hands-on role in shaping project outcomes, client relationships, and operational success
✅ Join a company that rewards performance, values innovation, and invests in your growth
What We're Looking For
5+ years of construction operations experience (concrete restoration or waterproofing strongly preferred)
Track record of overseeing project portfolios $20M+
Strong financial management and reporting expertise
Proficiency with tools like Procore, CMiC, Viewpoint, or Microsoft Project
PMP certification preferred (but proven leadership is just as important)
What's in It for You
💰 Competitive base salary-up to $150,000 (based on experience)
🎯 Performance-based bonus opportunities
🚗 Company vehicle or allowance
🩺 Comprehensive medical, dental, and vision coverage
💼 401(k) with company match
🌴 Paid time off + holidays to recharge
This is more than just a job-it's an opportunity to build your legacy at one of the most respected restoration firms in the country.
👉 Ready to lead? Apply today or message me directly for a confidential conversation. Referrals are always welcome!
Bob Bell
************
*********************************
Electrical Service Manager
Lead manager job in Doral, FL
We are seeking an experienced Electrical Service Manager to lead and expand our Electrical Service Department. This role oversees operations, financial performance, and team development for all electrical service activities, including maintenance, repair, and installation of commercial and industrial electrical systems. Typical projects include power distribution systems, lighting systems, generators, switchgear, transformers, UPS systems, controls, etc.
Primary Responsibilities
Direct the day-to-day operations of the Electrical Service Department, working closely with the Service Coordinator to assign work and manage schedules.
Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability.
Recruit, onboard, and retain top electrical service talent while fostering a culture of professional growth.
Plan and implement technician training and development programs to strengthen technical expertise and career advancement.
Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement.
Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis.
Monitor project financials, job costing, and departmental budgets to achieve profit targets.
Coordinate on-call schedules for after-hours and emergency service.
Provide advanced technical support and troubleshooting guidance to field teams.
Oversee inventory management, including vehicles, parts, tools, and testing equipment.
Conduct routine quality inspections at client sites to ensure compliance with company standards and safety regulations.
Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions.
Perform additional responsibilities as assigned by branch leadership.
Qualifications
Degree from an accredited college, trade school, or completion of a recognized electrical training program.
Active electrical license and industry certifications required (Master or Journeyman Electrician preferred).
Experience
10+ years of experience in commercial or industrial electrical services, with a portion in a leadership or management capacity.
Minimum of 2 years of electrical service sales experience, including preparing proposals and securing new business.
Skills & Competencies
Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams.
Strong written and verbal communication skills, with a customer-focused approach.
Highly organized and detail-oriented, with the ability to manage multiple priorities.
Proficiency with Microsoft Office and related business applications.
In-depth knowledge of electrical systems, controls, and power distribution equipment.
Solid understanding of financial management, including budgeting, estimating, and tracking job profitability.
Familiarity with service-based marketing and sales practices.
Business Operations Manager
Lead manager job in Miami, FL
The ideal candidate for this role must be able to operate with certain levels of ambiguity or minimal direction, take initiative, have a disciplined work ethic, and able to operate in a fast-paced environment.
Fluent in English and Spanish a must.
Minimum 3 years experience in Operations required.
Work Visa required. Student Visas & OPTs not accepted.
Starting Salary: $50,000.00
Key Responsibilities
Order & Fulfillment Management
Manage daily order intake across wholesale, private-label, and internal channels.
Coordinate roasting, grinding, brewing, and packaging schedules to meet customer timelines.
Oversee fulfillment accuracy, shipping preparation, and delivery scheduling.
Communicate with customers regarding order status, delivery timing, and special requirements.
Forecasting & Analytics
Build and maintain demand forecasts based on sales trends, seasonality, and customer patterns.
Analyze production efficiency, cost-of-goods, labor utilization, and inventory turnover.
Provide reports and insights to leadership for operational planning and margin improvement.
Support financial modeling and production planning for new customers and private-label programs.
Inventory, Purchasing & Supply Chain
Monitor and maintain inventory across green coffee, roasted coffee, cold brew inputs, and packaging materials.
Manage supplier communications for purchasing, lead times, product availability, and shipment tracking.
Forecast raw material needs based on sales projections and production capacity.
Manage receiving processes and ensure proper documentation and organization.
Logistics & Distribution
Coordinate local deliveries and manage third-party carrier shipments.
Optimize routing, scheduling, and load planning to reduce inefficiencies.
Ensure all outbound shipments meet quality, accuracy, and timing requirements.
Maintain relationships with logistics partners and monitor carrier performance.
Operational & Administrative Support
Support invoice creation, credit memos, and basic financial workflows.
Maintain SOPs and assist with the rollout of new operational procedures.
Assist with onboarding new private-label clients, customer setups, and product launches.
Work closely with roasting, production, and delivery teams to ensure alignment.
Qualifications
Minimum 3 years of experience in operations, supply chain, logistics, or production management.
Experience in food & beverage, CPG, or manufacturing strongly preferred.
Strong forecasting and analytical skills; proficiency with spreadsheets and inventory systems.
Excellent communication and organizational abilities.
Ability to lift 50-75 lbs and work in a warehouse/production setting.
Valid driver's license and clean driving record required.
Full-time U.S. work authorization/visa required.
Bilingual English/Spanish preferred.
Compensation & Benefits
Starting salary: $50,000 annually, with potential increases based on performance and experience.
Opportunities for growth within a rapidly expanding coffee company.
Coffee perks, product discounts, and exposure to all sides of the business
This is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Escondido Specialty Coffee reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.
Employment with Escondido Specialty Coffee is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.
Escondido Specialty Coffee is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Job Type: Full-time
Work Location: In person
General Manager
Lead manager job in Fort Lauderdale, FL
As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team-back-office services, recruiting, training, equipment, marketing, and more-you'll have the tools to succeed, but the branch's performance is ultimately yours to lead.
Our customers expect the same Landscape Workshop experience- “Quality Service - Dedicated Professionals - Proactive Management”-from every branch. As GM, you ensure that promise is kept.
Key Responsibilities
Leadership & Culture
Build and sustain a performance-driven, safety-first culture.
Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
Operational Excellence
Oversee production schedules, resource planning, and quality control across multiple projects.
Maintain labor efficiency and optimize workflows for maximum productivity.
Financial & Sales Performance
Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
Understand and leverage financial statements to make informed decisions.
Customer Satisfaction & Retention
Ensure delivery of exceptional service to achieve 90%+ customer retention.
Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
Team Development
Recruit, train, and mentor Account Managers, Field Managers, and crews.
Identify high-potential team members for advancement and actively develop their careers.
Conduct regular performance reviews and provide actionable feedback.
Continuous Recruitment
Maintain an active recruiting pipeline to meet current and future staffing needs.
Qualifications
Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
Sales & Service: Proven success managing customer relationships and driving revenue.
Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
Communication: Strong written and verbal communication skills in English.
Leadership Mindset: Commitment to developing people both professionally and personally.
Why Landscape Workshop?
We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
Senior Store Manager, Bal Harbour
Lead manager job in Miami, FL
An exciting opportunity exists for a Senior Store Manager to join our Bal Harbour boutique.
The Senior Store Manager will lead the store to commercial and operational excellence by achieving all KPIs, delivering an elevated and memorable client experience and ensuring the store reflects Zimmermann's luxury brand standards. The Senior Store Manager is accountable for the overall performance of the store, the leadership of the management team and the development of all store team members.
The purpose of this role is to oversee all aspects of store performance, including sales, client engagement, operations, stock management and visual merchandising. The Senior Store Manager provides strategic direction, clear leadership, develops the Sales and Operations Managers and ensures the store team consistently achieves results through coaching, motivation and role modelling Zimmermann values and core behavioral competencies.
Key responsibilities include but are not limited to:
SALES PERFORMANCE:
Hold ultimate accountability for all store KPIs: sales, LY, link sales, average $ per transaction and client database growth.
Lead the execution of Zimmermann's Shopping Experience to deliver an elevated and unique client experience to all clients.
Partner with the Sales Manager to analyse performance, develop and implement strategies to exceed commercial targets.
Monitor sales trends and proactively drive initiatives to maximize client spend.
Set and communicate clear expectations for clienteling standards across the store.
Support the Sales Manager in nurturing client relationships, managing high-value client portfolios, building personal rapport with top clients and VICs.
Oversee CRM strategy and execution:
Ensure data integrity and full compliance with local legislation.
Review CRM outreach performance and provide coaching where needed.
Lead by example with client communications and appointments for key launches.
Drive new client acquisition strategies, ensuring opt-in targets are achieved weekly.
Oversee planning and delivery of VIC and client events, ensuring ROI, flawless execution and alignment with brand image.
Monitor competitor activity, sharing insights with Sales Manager and Retail leadership to maintain market competitiveness.
To effectively monitor sales by category and by season in order to request stock and increase the sales of the store
To identify clients' expenditure and trends season on season and provide feedback to the B&P team
To provide B&P weekly feedback on allocations, consolidations and replenishment in order to maximize sales
CLIENT DEVELOPMENT
To ensure all team members are acquiring and growing the Zimmermann client database through engaging and maintaining professional client relationships ensuring full compliance with local legislation
To ensure accurate client details are added to the Zimmermann database
To ensure team members' communicate with their client database on new launches, re-cuts and pre-orders or stock transfers.
To ensure all team members leverage CRM tools in order to organize appointments in accordance with launches, re-cuts and clients' requests
To ensure that “Thank you” outreach is sent to clients after each transaction
To ensure an exemplary standard of client service is provided to all clients (VICs and non- VICs), in line with brand expectation
To manage client expectations around waiting lists for high demand items and maximize sales achieved from waiting lists
RECRUITMENT & TALENT AQUISITION
Take ownership of the store's recruitment strategy, ensuring all roles are filled in a timely manner so the store is never left under-resourced or unsupported.
Partner with the Sales and Operations Managers to identify staffing needs early, creating proactive recruitment plans that support both client service and operational priorities.
Recruit candidates who not only demonstrate the skills and experience required, but also embody the attitude, values, and behaviours aligned with Zimmermann's luxury brand standards.
Ensure the recruitment process reinforces Zimmermann's culture of inclusivity, professionalism, and excellence - making all candidates feel valued, respected, and engaged throughout.
Treat every candidate as a potential advocate of the Zimmermann brand, regardless of outcome, ensuring their experience with the recruitment process reflects the brand's luxury positioning.
Partner with HR to ensure all compliance, reference checks, contracts, and onboarding processes are completed seamlessly and efficiently.
Support succession planning by identifying high-potential candidates who can grow within Zimmermann and contribute to long-term success.
LEADERSHIP & TEAM DEVELOPMENT
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude
Lead, mentor and develop the Store Sales Manager and Store Operations Manager, ensuring alignment with store strategy and KPIs.
To consistently provide leadership, set an example and be role model for all team members
To motivate and coach all team members to achieve their maximum potential
Provide consistent coaching, feedback and performance management across the management and store teams.
Deliver appraisals and individual development plans for Sales and Operations Managers
To follow company's guidelines when team member performance does not meet expectations
To identify succession plans required to develop strong career paths for all team members in collaboration with Line Manager
To train all team members following the Onboarding Schedule in Z. Style Suite
To ensure that every team member is completing all the trainings on Z. Style Suite and Z Learning in accordance with the deadlines
To ensure that all team members achieve a superior standard of product knowledge to maximize sales
To create an enjoyable working environment which promotes passion, focus, results and inclusivity in line with Zimmermann values
To maintain a professional appearance reflective of the brand image
To ensure that Zimmermann expectations in all areas of Shopping Experience, Product K
VISUAL MERCHANDISING & STORE MAINTENANCE
Partner with the Operations Manager and VM team to execute seasonal launches, markdowns, and floor moves.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive
Conduct regular sales floor and fitting room walk-throughs to assess client journey and store presentation.
To ensure Window plans and seasonal floor plans are followed thoroughly
To ensure weekly VM photos are completed in line with set time frames and as per P&P
To ensure that any changes requested by the VM Team are completed accordingly and in a timely manner and new photos are submitted in accordance with the deadlines
To have the correct VM tools in store, including sale signage and stickers
Monitor store maintenance and ensure resolution of issues in required timeframes to maintain premium store presentation.
STOCK INVENTORY & LOSS PREVENTION
Maintain ultimate accountability for stock integrity, shrinkage and inventory KPIs.
Partner with the Operations Store Manager to ensure:
All deliveries, transfers, consignments and returns are processed accurately and on time.
Daily and weekly stock receipting and consolidating are completed, with discrepancies investigated promptly.
Goods-in-transit and reservations are monitored and followed up within policy timelines.
Stocktakes are prepared, executed and reconciled with 100% accuracy.
Oversee and support the execution of all loss prevention procedures, including:
Ensuring team awareness and compliance with theft prevention protocols.
Immediate escalation and thorough investigation of theft or stock discrepancies.
Ensuring police and centre security reporting is actioned in line with company policy.
Regular review of shrinkage reports, trends and corrective actions with Operations Manager.
Team compliance with bag checks
Monitor store-wide adherence to loss prevention, WHS/OSHA and operational policies, ensuring accountability at all levels.
VIC & CENTRE EVENTS
To successfully execute VIC in-store shopping experience events, including achievement of sales KPI and client acquisition in-line with the event calendar
Communicate with client base and local network to propose event host or guests for in-store shopping events or in the lead up to a Centre event
Coordinate with Client Development team the event details in line with guidelines
Manager RSVP's and guest list
Complete and send Event registry and summary post event
To communicate all retail activity calendar updates to team members to ensure the team are aware of any changes and can provide correct information to clients accordingly
ADMINISTRATION
Partner with the Operations Manager to oversee stock management, loss prevention, payroll and compliance reports and tasks
To manage and control the Weekly and Monthly expenses relevant to your role.
To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures
To ensure that all reports are to be action in a timely manner
To oversee completion of the store's weekly summary
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process
Only Shortlisted applicants will be contacted.
Commercial HVAC/R Service Manager
Lead manager job in Miami, FL
Management Support Solutions, LLC (MSS) has been engaged to find a Commercial HVAC/R Service Manager for Miami FL. During the initial phase of setting up and growing the Florida operations, the Service Manager will take on dual responsibilities. These include:
Personally, performing service calls as needed; while,
Managing technicians as they are hired and join the team.
COMPANY BACKGROUND/CULTURE
Silver State Refrigeration & HVAC specializes in providing aftermarket commercial HVAC, refrigeration, and plumbing maintenance and repair services to a diverse client base. Headquartered in Las Vegas, NV, the company has established operations across multiple states, including California, Nevada, Arizona, Utah, Texas, and Florida. This extensive regional presence is supported by a workforce of over 200 employees.
The company primarily serves large, multi-location chain corporations such as banks, retailers, and quick-service restaurants. These clients depend on Silver State Refrigeration & HVAC for comprehensive facility and general maintenance services that address the varied needs of their property portfolios. By offering a single-source solution, Silver State ensures that clients receive coordinated HVAC and refrigeration maintenance, installation, and repair services, streamlining operations and enhancing service quality.
SUMMARY
Silver State Refrigeration & HVAC is seeking an experienced Commercial HVAC/Refrigeration (HVAC/R) Service Manager to lead the Florida operation in servicing commercial HVAC, refrigeration, hot side kitchen equipment, walk-in coolers, freezers, ice machines, etc. for various convenience stores, gas stations, retail space and restaurants. This role is based in Miami, Florida and reports directly to the Vice President of Commercial - Miami. As both a new position and part of a new regional operation, the Commercial HVAC/R Service Manager will play a vital role in establishing and expanding the company's presence.
The Commercial HVAC/R Service Manager will be responsible for overseeing the daily activities of the service department. Core duties include managing service technicians, ensuring a high standard of customer satisfaction, coordinating service schedules, and driving both operational and financial performance within the department. The manager will serve as a crucial link between customers, technicians, and company leadership, ensuring that all service work is performed safely, efficiently, and meets the company's quality expectations.
During the initial phase of setting up and growing the Florida operations, the Service Manager will take on dual responsibilities. These include:
Personally, performing service calls as needed; while,
Managing technicians as they are hired and join the team.
As the business develops and reaches a sustainable scale, the Service Manager will transition to focus on managerial duties, overseeing the service team and department operations full-time.
To perform this job satisfactorily, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
STAFF MANAGEMENT: Recruit, train, mentor, and supervise a team of commercial HVAC/R service technicians and support staff. Monitor their performance, evaluate training needs, and foster a productive work environment. Conduct regular performance reviews, provide feedback, and facilitate ongoing professional development for team members.
OPERATIONS OVERSIGHT: Direct daily operations, including scheduling service calls and coordinating with dispatch. Ensure all repairs and installations are completed accurately, efficiently and on time. Self-perform service work as needed. Track key performance indicators (KPIs) and implement strategies for continuous improvement. Collaborate with sales and installation teams to support business growth and ensure smooth project transitions.
SAFETY AND COMPLIANCE: Ensure all work complies with relevant safety and environmental regulations, building codes, and company policies.
FINANCIAL MANAGEMENT: Manage departmental budgets, oversee parts of inventory, approve quotes, and manage payroll and timekeeping for the service team. Manage inventory of parts, tools, and equipment, including ordering and tracking usage.
PERFORMANCE ANALYSIS: Monitor and maintain high levels of customer satisfaction through effective communication and problem resolution. Prepare and review service reports, invoices, and related documentation for accuracy and completeness and provide to company management team.
CUSTOMER RELATIONS: Service as a representative to manage customer accounts, handle inquiries, resolve issues, and ensure high levels of customer satisfaction. Handle escalated customer concerns and resolve complex service issues.
KNOWLEDGE, SKILLS, ABILITY:
High school diploma or GED required. Associate or bachelor's degree in HVAC/R, business, or related field preferred.
Bilingual English/Spanish (read, write, and speak)
5+ years of experience in commercial HVAC/R service, with 2+ years in supervisory/management role.
Strong technical understanding of commercial HVAC/R systems and related electrical and mechanical principles with knowledge of troubleshooting and repair procedures.
Valid EPA section 608 certification
Excellent leadership, communication, and customer service skills.
Proficient in scheduling software, Microsoft Office Suite, and service reporting tools.
Proficiency in reading schematics, work plans, and wiring diagrams.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and decision-making abilities.
The ability to work independently, make appropriate business decisions that align with company goals, and still follow directives when coming from company leadership.
ENVIRONMENTAL JOB REQUIREMENTS AND WORKING CONDITIONS:
Candidates must have a valid driver's license.
All prospective employees must pass a background check.
General office environment, except when on commercial and residential project site when one could encounter environmental/atmospheric conditions.
Occasional evening/weekend work may be required to support emergency calls or resolve urgent issues.
Physical requirements may include standing, walking, and lifting up to 50 lbs.
BENEFITS
Medical, dental, vision, and other ancillary voluntary insurance products available
PTO Holiday Pay 401K available
All offers of employment are contingent upon the candidate successfully passing an MVR, background check, and pre-employment drug screen.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at the company is on an “at-will” basis.
General Manager
Lead manager job in Miami, FL
Full Time Onsite General Manager for 5 Star Luxury Residential . Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus.
MUST HAVE JOB REQUIREMENTS:
5 Star Hospitality pedigree
Combination of experience in Hotel and Residential Management
Commitment and Longevity
A strong Flexible demeanor
Verbally Eloquent (Spanish is not a must but preferred)
Capability to work directly with and under direct order of the Board
Highly detailed oriented
Extremely hands-on
Must be a Licensed Community Association Manager
DUTIES INCLUDE BUT NOT LIMITED TO:
Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures.
Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives.
Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person.
Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld
Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board.
Oversee expenditures, budget management, reserve studies, reserve investments/funding.
Collect and organize all documentation related to Association operations including records/books, documents, correspondence.
Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct..
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements.
Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner.
Constantly strive for improvements in work process and results to better meet client's expectations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management.
Establish and maintain collaborative working relationships between departments, with coworkers and other members the team.
Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Respond to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary, according to Roberts Rules of Order.
Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc..
Organizes time effectively and successfully balances the competing demands of multiple projects.
Maintain accurate records, files and communication pertinent to the Association office.
Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site.
Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required.
Possess all knowledge of assets cash balances and availability of funds for projects.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Previous On-Site experience (5+ years)
Must possess strong managerial background.
Minimum Five (5) years of experience as an on-site Community Association Manager for a Luxury Property or 5 Star Hotel / Resort
Strong working knowledge of customer service principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs:
Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
Must have the ability to maintain a professional demeanor and appearance at all times.
Strong organizational skills and the ability to work in a fast-paced environment are critical.
Knowledge of Jenark, Strongroom and Building-Link
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Paid time off
Referral program
Vision insurance
Application Question(s):
Are you within 10-15 miles from the Miami Beach area?
Did you read the Must Have Job requirements in the job description?
Education:
Bachelor's (Preferred)
Experience:
Hotel / Residential Management: 5 years (Required)
Hospitality: 5 years (Required)
Finance /Budget: 3 years (Required)
Language:
English (Required)
Spanish (Preferred)
License/Certification:
Licensed Community Association Manager (Required)
Ability to Relocate:
Miami, FL: Relocate before starting work (Required)
Work Location: In person
Boutique Manager (Aventura Mall Bloomingdales)
Lead manager job in Miami, FL
Messika Paris is a luxury high jewelry Maison, designed by Valerie Messika, daughter of the renowned diamond trade dealer, Andre Messika. Since 2005, Messika has been a growing leader in jewelry with over 500 Points of Sales worldwide across 90 countries.
The Boutique Manager is to embody the Messika passion and creativity for diamonds and jewelry design. They must be skilled at managing and overseeing all elements of the Aventura Mall Bloomingdales Concession leading the team to provide exceptional experiences for all clients, while achieving or exceeding the boutiques sales targets. The Boutique Manager motivates the team to cultivate each client encounter into an ongoing, trusting relationship that will continue to drive the Messika legacy.
Key Responsibilities:Drive boutique and concession sales to consistently achieve or exceed sales targets and KPI's set. Recruit and lead members of the concession team to be goal oriented and focused - maximizing sellout opportunities.Develop and execute the boutique client development vision via Action PlansMaster a strong knowledge of the concession business and assess local market opportunities to implement proactive and effective sales strategies Partner with Management to develop effective client strategies to ensure the development of genuine client relationships, resulting in increased business opportunities Strategize and develop networking activities for the concession team Develop and execute strategic events to enhance the client experience in and out of the boutique - Support and Reinforce Sales and Product training for all associates daily to ensure the team is current on all Messika product knowledge, ensuring the staff is equipped to achieve the boutique targets Manage the concession staff schedule and all sales associates to ensure adequate coverage, while maintaining payroll expenses Support and Implement retail programs and ensure sales associates maintain a book of business retained electronically in the boutique's Retail SystemSupervise the Aesthetics of the boutique by adhering to the Visual Merchandising guidelines
Additional Responsibilities:Coordinate Events - work with the communications team to set an annual plan for retail events to establish brand awareness within the local community Create Operational Systems and procedures for a successful organization Train staff to ensure that you have a “second in command” when you are not physically inside the boutique (overlap schedules to have assistant manager or second on staff) Effective Management of staff, product, budgets, and supplies Manage staff and all aspects of the boutique in full compliance with all written policies and procedures as included in the Employee HandbookManage inventory, including being responsible for entry into Messika's electronic systems Supervise routine Cycle Stock counts Manage PayrollConduct Monthly and Annual employee evaluations Manage budgets for events and supplies Execute all supplies and purchases for the boutique in consultation with Messika USAEnsure security of assets and staff of the store through attentiveness to all procedures related to store security as described in the Employee Handbook.
VisualEnsures that the Boutique windows are always in good order and prepares product display strictly complying with the Company guidelines.Ensure the boutique image and product care are in-line with corporate standards and that the Staff is made to feel responsible as well to maintain these standards.
StockroomMonitors stock levels, making sure that they are in line with the boutique's sales potential and accordingly provide feedback to the Retail DirectorOptimize stockroom management to ensure the boutique stock is stored as efficiently as possible to ease product requests.Take all measures to guarantee the care of all valuable products and materials in the boutique.Supervise, control, and manage all the activities for year-end, sector and rotation stock taken by product category.
Qualifications :At least 3 years proven previous retail management experience in fine jewelry or luxury environment Strong leadership skills and positive attitude that engages staff and clientele - Excellent communication and people skills Required experience in managing direct reports Collaborative approach with ability to foster a united work environment with a “can do” attitude Entrepreneurial spirit to develop their own business and build long lasting client relationships Strong understanding of client service needs and priorities (internal and external) Strong attention to details with the ability to handle multiple tasks simultaneously and with precision - Intellectual curiosity and passion for learning Bachelor's degree in business-related field is a plus Additional language skills are a plus Passionate about luxury Digital, Social Media, and Tech savvy
Commercial Janitorial Assistant Manager
Lead manager job in Palm Beach, FL
Cleaning Supervisor - Palm Beach Region
We are seeking a dedicated, client-focused, and quality-driven Cleaning Supervisor to lead and coordinate a team of Cleaning Specialists across various facilities. Reporting to the Area Manager, the Supervisor ensures high standards of cleanliness, safety, and customer satisfaction.
Key Responsibilities:
Supervise daily cleaning operations and conduct routine inspections.
Train, support, and evaluate Cleaning Specialists.
Ensure compliance with safety protocols and contract specifications.
Address and resolve issues promptly; maintain open communication with management and clients.
Manage inventory, equipment, and supply distribution.
Assist with hiring, scheduling, and performance management.
Maintain accurate records and reports.
Requirements:
High school diploma or equivalent.
Minimum 2 years of janitorial supervision experience.
Bilingual (English/Spanish) preferred.
Flexible availability, including evenings and weekends.
Strong communication, leadership, and problem-solving skills.
Valid driver's license and basic computer proficiency.
Physical & Other Requirements:
Ability to stand, walk, lift, bend, and stoop for extended periods.
Detail-oriented and safety-conscious.
Schedule:
Monday to Friday, 4 PM - 11 PM
Saturdays as needed
On-call availability required
Store Manager
Lead manager job in Miami, FL
About the job
Join the House of AMOUAGE
Are you ready to lead and elevate our brand at the iconic House of AMOUAGE? We are seeking a dynamic Store Manager to inspire our retail team, deliver exceptional service, and create unforgettable client experiences that embody our heritage
Your Mission
As a Store Manager at AMOUAGE, you will lead your team in creating a welcoming environment and delivering exceptional client experiences. You will guide and inspire associates to help customers discover their perfect Amouage fragrance, while overseeing operations, driving sales, and ensuring every interaction reflects the luxury and heritage of AMOUAGE
Your Impact
Recruit, train, coach and supervise sales team
Meet sales and financial goals
Oversee inventory management and communicate needs/provide feedback to forecast team
Execute brand visual merchandising
Optimize/leverage sales and promotional materials
Build sales and service strategy and executes on customer outreach
Removes roadblocks and generates solutions for wide range of business and team challenges
Provide extraordinary customer service with the ability to develop meaningful and loyal client relationships.
Build and maintain client data base through consistent follow-up with clients, scheduling appointments for new launches, replenishing stock and inviting to store events.
Ability to manage store operations: processing shipments/transfers in a timely manner, merchandising goods on sales floor, maintain perfect visual standards, aware of inventory/shortage concerns and communicate any replenishment needs.
Being responsible and accurate for processing cash and card payments, balancing cash registers with receipts.
Reporting discrepancies and problems to the supervisor/manager.
Keeping the store and stock room/back-office tidy and clean, dusting, cleaning shelves, props etc. mopping floors etc.
Ability to communicate effectively with customers, peers and management and create strong partnerships with other store sales associates and managers to meet customer needs and develop business driving initiatives.
Your Journey With Us
The House of AMOUAGE, has been on an aggressive growth trajectory within the fast-growing ultra luxury perfumes segment, unlocking tremendous personal and career development opportunities for our team members across multiple locations including Muscat, Dubai, New York, Seoul and Kuala Lumpur. We foresee the incumbent of this role to grow in this opportunity together with AMOUAGE.
Your Expertise
Successfully managed a stand-alone store
Led mentored and managed a sales team
Built a successful business from the ground up
Maintains a positive outlook; is motivated and motivating
Works well in an ambiguous environment
Seeks to always improve and do better
Growth and ambitious mindset
Serves others and provides excellent service
Entrepreneurial in nature and eager to learn.
Driven to lead team to execute exceptional client experiences.
Agile and comfortable with ambiguity.
Person of integrity, and with reputation for consistency and ethical business practices.
Resilient and tenacious under challenging situations.
The AMOUAGE Advantage
Join a House that has been creating luxury fragrance experiences since 1983. At AMOUAGE, you'll be part of a legacy that combines artisanal craftsmanship with modern innovation, bringing extraordinary olfactory experiences to clients worldwide.
Miami Multi Store Manager
Lead manager job in Miami, FL
Montce is hiring a full-time Multi Store Manager for our Coconut Grove and Miami Beach locations!
Montce is a woman owned apparel and swimwear company based in Fort Lauderdale, FL. We are lucky and grateful to have built a company of passionate individuals that have a deep understanding and value for organic human connection, community, and respect. Adaptability and resilience are core personality traits we seek in all levels of team members within the company.
Our Retail Managers play a vital role in our company's success and continued growth. Each Montce store and overall team's success is exemplified through the Manager's ability to exhibit our core entrepreneurial attitude; acting with a small business owner mindset to guarantee the store's success.
Responsibilities include:
Achieve expected sales metrics, both personal and team benchmarks
Ensure completion of all operational tasks
Management of the store schedule to maximize the set payroll budget while ensuring an elevated client experience
Foster an inclusive environment that values team member differences, creating a sense of belonging and appreciation which in turn is passed along to our clients
Recruit, hire, and train all roles within direct team
Participate and voice feedback within all company wide teams including Human Resources, Visuals/Merchandising, Events/PR, Production and Quality Control, Buying/Planning
Lead by example, demonstrating Montce culture, ethics, and high accountability to create a team of trust and transparency
Set clear goals, provide regular feedback, and conduct monthly team performance evaluations to foster growth and consistency
Attention to current trends and styles to offer an up to date and current styling experience in-store
Clear, concise, and consistent communication with the Director of Client Experience
Planning, executing, and promoting in-store and partnership events to cultivate community alongside Brand Marketing Manager
Support the constant development of our retail clienteling experience
Manage an accurate and well-organized store inventory and back of house
Maintain a full and clean sales floor with attention to detail and standards for visual merchandising
Extensive product and fit knowledge
Who you are:
“Leader not a boss” mindset
A minimum of 2-3 years of experience of retail management required, preferably in a sales environment
Confident people skills; able to build and strengthen relationships as a representative of Montce with new people and strangers as clients and potential community partnerships
Strong verbal and written communication skills, with a willingness to receive and apply feedback
A trend-forward sense of personal style that reflects individuality and aligns with the Montce aesthetic
Flexible availability, including weekends, evenings, and holidays as needed
Confident, approachable, and comfortable engaging with a wide range of clients
Environment:
Ability to stand for long periods and walk around throughout a 8 hour work day
Occasional lifting and moving of boxes up to 50lbs
Comfortable with technology and using social media, clienteling, and e-commerce/POS platforms
Benefits:
Competitive pay, commensurate with experience
Monthly store bonus opportunities based on performance
Generous employee discount on Montce and 3rd party products
Monthly and quarterly retail employee perks
Retail wardrobe gifting provided post-training, quarterly, and with each new collection drop
Special gifting for birthdays and work anniversaries
Paid parking pass provided (based on location need)
Eligible for PTO/Sick Time/Health Benefits
Sports Cards General Manager
Lead manager job in Weston, FL
The Card Cellar is seeking a driven and experienced General Manager to lead our premium collectible card business from the ground up. This is a unique opportunity to be involved in every stage of the process - from pre-opening and store build-out to day-to-day operations - shaping a best-in-class retail and live selling experience.
The ideal candidate is passionate about sports cards, TCG, grading, and live breaking, with proven leadership skills and hands-on experience in retail or collectibles. This role will require operational excellence, strategic thinking, and the ability to build strong relationships with vendors, partners, and the collector community.
Responsibilities:
Pre-Opening Leadership:
Coordinate store build-out, including contractors, layout design, display installation, and merchandising plan.
Select and implement POS, inventory management, and integrated e-commerce/live selling systems.
Develop all operational processes, from product intake to in-store presentation, shipping, and returns.
Create the store's operational manual for future team onboarding and training.
Operational Management (Post-Opening):
Oversee all daily store operations, ensuring premium customer service and sales performance.
Manage integrated inventory across physical store, e-commerce, and live selling platforms (Whatnot, Fanatics Live, etc.).
Recruit, train, and lead a high-performing sales and event team.
Plan and execute events: product launches, in-store activations, and live breaking sessions.
Maintain strong vendor and distributor relationships to secure exclusive products and promotional opportunities.
Monitor KPIs, generate performance reports, and present strategic recommendations to ownership.
Ensure compliance with company policies, safety protocols, and local regulations.
Collaborate with marketing to align campaigns, promotions, and social media content with business objectives.
Stay ahead of industry trends, grading standards, and collector preferences to keep The Card Cellar competitive.
Requirements:
Proven experience as a General Manager, Store Manager, or similar leadership role in retail, preferably in collectibles or hobby industry.
Deep knowledge of sports cards, TCG, grading services (PSA, BGS, CGC), and live breaking formats.
Strong leadership, organizational, and problem-solving skills.
Experience implementing operational systems and processes from scratch.
Ability to work flexible hours, including evenings and weekends.
Proficiency in business reporting, budgeting, and vendor negotiations.
English fluency required; Spanish is a plus.
Nice to Have:
Established relationships within the collectibles industry.
Experience hosting or coordinating live breaks and community events.
Familiarity with high-end product display and luxury retail environments.
Travel Requirements:
Occasional travel to conventions, trade shows, and industry events.
Compensation:
Competitive, based on experience.
How to apply:
Interested candidates should submit a resume and brief cover letter detailing their experience in collectibles, live breaking, and retail operations to **************************
Please include examples of past projects where you've successfully launched or managed retail operations.
Assistant Store Manager
Lead manager job in Pembroke Pines, FL
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Manage a team of Brand Associates setting expectations, goals, and develop talent
Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
Maintain a clean, organized, and safe store environment for customers, employees, and store products
Focused on providing positive customer and employee experience
Set high store standards that reflects company brand image, values, and culture
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed
Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
Drive sales of company key products such as Blind boxes, MEGA, and accessories
Must be able to work flexible hours including nights, weekends, holidays
Visual Merchandising & Inventory Management (1 or the other depending on store size)
Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
Works closely with Inventory ASM to determine BOH and warehouse inventory levels
Required to work specific days of the week depending on Visual/Inventory Management responsibilities
Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.
Qualifications:
Retail industry knowledge, skills, and abilities
Confident and comfortable engaging customers to deliver great customer experience
More than 2 years of store leadership experience in retail
High level of ethics, values, integrity, and trust
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
Ability to adapt to a fast-paced environment and implement new standardization directives
High School Diploma
Must be 18 years old or older
Physical Requirements
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
Benefits:
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
Career development: we work with you to advance your career through short-term assignments, new experiences, etc.
You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Assistant Store Manager
Lead manager job in Miami Beach, FL
Step into a Leadership Role!
We're searching for an Assistant Store Manager who's ready to take the next step in their retail career and assist us in opening our new store coming to Miami Beach-Lincoln Road!! If you thrive in a fast-paced environment, love fashion, and have a passion for delivering top-notch customer experiences, this is your opportunity to make an impact!
What You'll Do
As an Assistant Store Manager, you'll work alongside the Store Manager to drive success, support a dynamic team, and create an inspiring shopping environment. Your key responsibilities include:
Support Sales & Performance - Help analyze sales trends, implement strategies, and energize the team to exceed goals.
Develop & Motivate the Team - Provide coaching, foster growth, and ensure every team member is set up for success.
Deliver an Exceptional Customer Experience - Create a warm, engaging, and on-brand shopping atmosphere.
Ensure Smooth Store Operations - Assist in managing inventory, maintaining visual standards, and optimizing store efficiency.
Uphold Store Standards - Support loss prevention, compliance, and operational policies to keep everything running seamlessly.
Step Up as a Leader - Take the reins when the Store Manager is away, ensuring the team and store continue to perform at their best.
Who You Are
Experienced Leader - A motivated professional with 1-2+ years of retail management experience.
Fashion & Customer Enthusiast - Passionate about fashion, customer service, and team development.
Detail-Oriented & Goal-Driven - Always looking for ways to enhance performance and exceed expectations.
Physically Capable - Comfortable with lifting up to 20 lbs and moving efficiently throughout the store.
Flexible & Adaptable - Open to working evenings, weekends, and a dynamic retail schedule.
Tech-Savvy - Familiar with retail systems and operational tools to streamline store processes.
Why You'll Love Working With Us
Opportunities for Growth - Be part of a growing global fashion brand with room to advance.
Creative & Collaborative Team - Work with passionate individuals who share your enthusiasm.
Exciting & Ever-Changing Environment - From new arrivals to store events, no two days are the same.
Competitive Pay & Perks - We believe in recognizing and rewarding your hard work.
If you're ready to step up, lead with energy, and be part of something exciting, we'd love to meet you. Apply today and let's make an impact together!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person