Shift Manager - Hyperion Los Angeles
Lead manager job in Los Angeles, CA
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $123,300 to $150,700, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
This position provides first-level supervision (FLS) of the Operations Technicians. The Shift Manager proactively ensures environmental compliance with federal, state and local agencies and is responsible for the full development and coaching of team members, station assets and maintaining assets to the standards of Constellation.
Primary Duties and Accountabilities
Responsible during an assigned shift for supervising the Technicians in the overall operation, maintenance and technical troubleshooting of power plant equipment in a safe, continuous, efficient, and economical manner.
Oversee the replacement or repair of mechanical and/or electrical equipment and the installation, calibration, maintenance and repair of instrumentation.
Responsible for the implementation of the conduct of operations to meet the standards listed in Operation fundamentals.
Solve problems and resolve conflicts utilizing excellent interpersonal and written/verbal communication skills
Provide direction to groups and staff personnel. Facilitate in group decision-making and team building
Adhere to and apply company policies in all dealings with employees.
Responsible for the management of Operations & Maintenance (O&M) costs.
Support Station/Division strategic goals and objectives.
Support planned/unplanned organizational issues with availability for on call and accept calls at all hours regarding changing plant conditions
Administer Asset Suite 9 (AS9) and Work Management Process.
All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (Department duty coverage and/or call out, and positions outside of department in support of outage activities etc.)
Minimum Qualifications
Bachelor's degree in engineering or technical discipline with 5 years related experience OR
Associate's degree in engineering or technical discipline with 7 years related experience OR
High school diploma/GED with 9 years related experience
Maintain minimum access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Experience in maintenance and work management
Technical experience related to power generation equipment auxiliaries
Experience with Asset Suite 9 (AS9)
Preferred Qualifications
Supervisory experience
Paper Mill Operations Manager
Lead manager job in Oxnard, CA
Korn Ferry has partnered with a global leader in the paper & packaging industry to identify an Operations Manager to lead their Oxnard, California Paper Mill. The role is extremely visible, reporting directly to the Mill Manager, and will oversee Paper Machine, COGEN, and Wet/Dry End Operations.
The company has been in operation for more than 30 years and continues to experience exponential growth, showing a strong commitment to their people and capital investments. This role will play a pivotal role in the Oxnard Mill's continued success.
Requirements:
Bachelor's Degree: Electrical, Mechanical, Chemical or Pulp & Paper Engineering Degree
7+ years' experience leading power & turbine generator operations
Proficient at managing outages, shutdowns and start-ups in a Paper Mill
Proficient at managing, scheduling, and training multi-functional teams in a Union Environment
SE# 510736747
Senior Operations Manager
Lead manager job in Los Angeles, CA
New Office Location: Culver City, CA (December 2025)
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Assistant Store Manager
Lead manager job in Santa Paula, CA
As an Assistant Manager you will be in a full-time position that offers benefits including;
90 Day Performance-Based Increase
Referral Bonus
Medical, Dental and Vision Insurance
401K
Tuition Reimbursement Program
The Assistant Store Manager is a leadership role that supports the Store Manager in all store operations and ensures a safe and customer-focused environment at all times. You will be responsible for all Store Manager duties while the Store Manager is not present. You will also assist customers in the purchase of products, develop customer connections, and maintain a positive attitude with all.
Qualifications Include:
2-4 years of experience as a Supervisor, or Team Lead at a retail store.
Must be at least 18 years of age (unless otherwise indicated by the hiring manager due to local regulations.)
High School diploma or GED preferred.
Must be able to provide proof of authorization to work in the United States if hired.
Ability to communicate effectively in English, both verbally and written is required.
Strong capability to understand and follow oral and written instructions.
Be physically able to lift, push, pull a minimum of 20 lbs.
Be able to work irregular shifts, including weekends, overnight shifts, and holidays.
Significant amount of work is performed indoors, but there are times when extended periods of work may be performed outside.
Ability to stand and/or walk for at least 8 hours.
Ability to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's.
Ability to occasionally climb a ladder to store and retrieve materials, and/or place or remove signage.
Independent Operator - Store Manager
Lead manager job in Thousand Oaks, CA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Division Manager Exterior Services / Hardscape Division
Lead manager job in Torrance, CA
An Uncommon Opportunity
CAM Property Services is scaling from $25M to $50M in four years. This transformation requires stronger leadership, clearer SOPs, deeper accountability, modernized training, and a higher talent bar. Leaders hired during this period have the opportunity to shape CAM's culture, systems, workforce, and operational excellence. This uncommon growth window gives top talent a chance to leave a lasting impact.
Role
The Division Manager for Exterior Services leads sweeping, steam cleaning and high pressure washing, and trash chute services performed at commercial and multifamily properties throughout CAM's Southern and Central California footprint. This division includes night operations, fleet oversight, and complex routing.
Responsibilities
• Full P&L responsibility
• Manage night and day crews
• Optimize sweeping routes and steam cleaning schedules
• Oversee fleet, equipment readiness, and maintenance
• Enforce quality standards and safety protocols
• Support Mercury Constellation workforce advancement
• Strengthen client relationships
Success Measures
• Margin improvement
• Route efficiency
• Equipment uptime
• Client retention
• Quality and safety performance
Compensation
• Base salary from $90,000 per year
• Annual bonus plan based on operational improvements in gross profit and margins
• Company vehicle, fuel card and maintenance
• Benefits include: HMO, Dental, Vision, Term Life Insurance; 401k; Vacation and Sick time
About CAM
CAM is committed to hiring and developing talented leaders who can operate at a higher level of ownership, accountability and strategic impact so that we can scale to $50M. Elevating the talent bar ensures a strong framework for building the next generation of CAM leadership together. Learn more at ***************************
Operations Manager
Lead manager job in Torrance, CA
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily functions of the business
Prepare annual performance review and reevaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Qualifications
3+ years of experience in a similar role
Proficiency with Microsoft Office
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
General Manager, Beacon
Lead manager job in Los Angeles, CA
Beacon is Critical Role's membership service, a platform designed to bring fans closer to the stories, worlds, and creators they love. We're seeking an entrepreneurial, product-focused General Manager to lead Beacon through its next stage of growth. The GM will shape the product, inspire the team, and champion the community, ensuring Beacon evolves alongside the ways audiences connect with stories and creators.
This role requires both strategic leadership and creative vision, blending data-driven insights with bold storytelling instincts. The GM will steer Beacon as a platform, a product, and a community... balancing business performance with an authentic fan-first experience.
JOB SUMMARY
The General Manager of Beacon will own end-to-end responsibility for the platform's success. This role blends product leadership, operational execution, technical visioning, financial oversight, and audience growth. The GM will ensure Beacon delivers a world-class UI/UX, scalable SVOD infrastructure, and unique customer ecosystem while delivering sustainable business performance.
This is a full-time role with a starting salary in the range of $180,000-$250,000 annually. It is a hybrid position based out of our office in Burbank, CA.
AREAS OF FOCUS
Elevate the user experience through brand, technical, content, community and commerce enhancements.
Anchor content and enhancements in observed user behavior, aligning them with well-defined customer journeys and incorporating frequent learning loops for continuous improvement.
Ensure prolific access to content and tools by developing a connected ecosystem of IP, experiences and audiences.
ESSENTIAL DUTIES and RESPONSIBILITIES
[Other assignments, projects, and duties not outlined below may be required]
Product & User Experience
Defines and owns the product vision and roadmap for Beacon.
Ensures the platform delivers an exceptional and intuitive UI/UX across web, mobile, and connected devices.
Partners with design and engineering teams to continuously refine user journeys, engagement flows, and accessibility standards.
Develops and tests platform/brand engagement and membership models such as tiers, perks, tools and programs to increase subscriber lifetime value and retention.
Platform Development
Leads SVOD product development, including subscription management, payments, content delivery, and DRM.
Oversees technology stack decisions with a focus on scalability, performance, and security.
Drives innovation in personalized recommendations, community engagement features, and content discovery.
Explores alignment across IP ecosystems to uncover savings, efficiencies and user flow.
Business & Financial Leadership
Owns the P&L for Beacon.tv, balancing cost control with revenue growth.
Develops financial models, forecasting subscriber growth, churn, ARPU, and operational costs.
Optimizes pricing, subscription tiers, and promotional strategies.
Identifies and evaluates partnership opportunities with distribution platforms, payment providers, and third-party technology partners.
Owns platform growth strategy from content consumption to membership engagement
Identifies and implements new revenue streams including memberships, creator monetization tools, and community features.
Customer Experience Excellence
Leads CX strategy to ensure seamless, personalized, and community-driven subscriber experiences across all touchpoints.
Implements data-driven insights for improving onboarding, support, feedback loops, and subscriber engagement.
Champions a user-friendly, responsive platform environment that supports long-term loyalty and brand advocacy.
Team & Operations
Builds and leads a cross-functional team across product, engineering, design, marketing, and operations.
Implements KPIs to measure performance across product health, user growth, and financial sustainability.
Fosters a culture of accountability, creativity, innovation and operational discipline.
EDUCATION
Bachelor's degree required
EXPERIENCE & QUALIFICATIONS
10+ years of experience in product management, digital media, or technology leadership roles.
Experience at the intersection of creative direction, brand strategy, and digital product leadership.
Proven track record building or scaling an SVOD/OTT platform.
Strong understanding of UI/UX principles and ability to translate customer needs into product solutions.
Technical fluency with streaming technologies, DRM, CDN, APIs, and subscription infrastructure.
Demonstrated ability to manage P&L, forecast revenue/costs, and build scalable financial models.
Proven experience leading diverse creative, technical, and operational teams in high-growth environments.
Entrepreneurial mindset with a bias for action and problem-solving.
Experience with community-driven media products or fan engagement platforms.
Familiarity with emerging distribution models.
Proven ability to scale creative and product strategies across global audiences and markets.
Studio Manager
Lead manager job in Los Angeles, CA
Studio & Front Desk Manager
Karen Lord Pilates Movement - Los Angeles, CA
Full-time | Multi-location wellness studio (3 locations + 4th opening Jan.)
About Us
Karen Lord Pilates Movement offers a modern classical-Pilates experience with an athletic edge. We currently operate three locations and will open our fourth in January. We're seeking a dedicated leader who loves fitness + wellness and shares our brand's contemporary, inclusive ethos.
Your Role
As Studio Manager, you are the operational backbone of our studio network. You'll oversee people, process, and guest experience-ensuring each location feels exceptional, efficient, and aligned with our brand.
Key Responsibilities:
Recruit, hire, train and, when necessary, terminate front-desk staff; build and manage weekly staff schedules.
Serve as primary operational contact for front-desk and trainer teams.
Optimize trainer schedules, manage private-session bookings, and respond to client inquiries.
Deliver outstanding customer support; resolve client concerns calmly and positively.
Maintain and update studio policies, procedures, and operations manuals.
Enforce studio standards and ensure staff + clients follow guidelines.
Manage product inventory, supplies, and ordering workflows.
Represent ownership, execute strategic vision, and organize special events + brand collaborations.
Maintain a clean, organized, and professional studio environment.
The role may include some front-desk hours when needed.
Driving required: the position will travel to multiple locations.
Required Skills & Attributes
Proven interpersonal + leadership skills; customer-service oriented.
Highly organized with strong multitasking and operational focus.
Exceptional attention to detail and a proactive mindset.
Tech-savvy: adept with scheduling systems, Mindbody software, and business operations.
A kind, positive, upbeat personality that aligns with our inclusive studio culture.
Interest in fitness and wellness; experience in a studio environment strongly preferred.
Why You'll Love Working Here
Join a growing boutique Pilates group with expansion ahead.
Work in a supportive, care-first team culture that values growth and internal promotion.
Opportunity to lead and shape operations across multiple locations.
Compensation & Benefits
Salary is competitive and commensurate with experience. We also offer opportunities for growth, team development, and involvement in a rapidly expanding studio brand.
To Apply:
Send your resume and a brief cover letter explaining why you're excited about joining Karen Lord Pilates Movement. We look forward to speaking with you!
Job Type: Full-time
Benefits:
Employee discount
Paid time off
Work Location: In person
Merchandise Manager
Lead manager job in Los Angeles, CA
We are seeking a strategic and detail-oriented professional to drive product and assortment planning, optimize inventory performance, and deliver actionable insights that support business growth. This role will collaborate across multiple teams to ensure product strategies align with market trends and financial objectives.
Key Responsibilities
Develop and maintain category-level and SKU-level plans, forecasts, and performance reports using historical data, bookings, and market trends.
Partner with cross-functional teams (Sales, Marketing, Design, Finance) to align product strategies with business goals.
Manage seasonal assortment planning, product lifecycle, and SKU optimization to maximize efficiency.
Conduct market and consumer research to identify opportunities for growth and innovation.
Prepare product briefs for margin-appropriate programs and channel-specific initiatives.
Maintain accurate product data, including pricing, forecasts, and launch timelines.
Collaborate with Operations and Finance on purchasing, forecasting, and go-to-market readiness.
Lead preparation and delivery of merchandising presentations for internal and external meetings.
Support consistent visual merchandising standards across all channels.
Provide post-season analysis and actionable insights to inform future strategies.
Monitor sell-through performance and recommend timely adjustments to optimize results.
Deliver clear, data-driven reports and recommendations to leadership.
Qualifications
Strong attention to detail and organizational skills.
Self-starter with creativity and a passion for product strategy.
Ability to communicate effectively and work collaboratively across teams.
Ability to build the program from the ground up.
Excellent written and verbal communication skills.
Requirements
5-7 years of experience in merchandise planning, inventory management, or related analytical roles.
Solid understanding of retail math and key performance metrics (markup, margin, inventory productivity).
Proficiency in Microsoft Office and familiarity with ERP systems.
Experience in consumer goods or similar industry preferred.
General Manager
Lead manager job in Torrance, CA
Join ClearChoice Dental Implant Centers as a General Manager
Ready to be part of something transformative? Join ClearChoice Dental Implant Centers an industry leader changing lives through advanced dental implant solutions. As a General Manager, you'll lead a high-performing team and ensure your center operates at peak performance-delivering life-changing results for patients and exceptional outcomes for your team.
Job Type: Full-Time
Salary: $90,000-$100,000 base plus annual bonus potential
Why ClearChoice is the best choice for your career:
•Competitive base salary
• Work in a patient-focused environment with a team that empowers you to succeed
• Enjoy a predictable Monday-Friday schedule-no weekends required
• Take advantage of full healthcare benefits including medical, dental, and vision
• Access a 401(k) retirement savings plan with company match
• Paid time off and holidays to ensure you maintain a healthy work-life balance
• Continuous training and professional development to sharpen your skills
• Thrive in a collaborative, supportive, and mission-driven culture
• Be part of a company where your passion for helping others leads directly to success-both for your patients and your career
What You'll Do:
Lead daily operations of the dental center, ensuring clinical and business excellence
Oversee patient experience and workflow from consultation through treatment
Manage and support a multidisciplinary team of doctors, clinicians, and staff
Implement and drive business strategies to meet performance and financial goals
Ensure compliance with operational standards, policies, and regulatory guidelines
Analyze data to identify opportunities for growth and operational improvement
Partner with the doctor to ensure high-quality patient care and service delivery
Manage center financials including budgets, forecasts, and P&L oversight
Champion a positive, inclusive, and accountable team culture
Support ongoing staff training and development to drive success
Skills and Experience We're Looking For:
5+ years of operational leadership experience, preferably in healthcare, retail, or hospitality
Proven success in leading teams and driving financial results
Strong business acumen, including P&L management and strategic planning
Ability to coach and motivate high-performing teams
Excellent communication, organizational, and problem-solving skills
Experience working in a fast-paced, service-oriented environment
Bachelor's degree preferred; MBA or relevant advanced degree a plus
Why Choose ClearChoice?
ClearChoice Dental Implant Centers are transforming smiles and lives across the country, with over 100 locations and more than 100,000 smiles restored. As part of TAG - The Aspen Group, we're committed to bringing better dental care to more people, alongside Aspen Dental, as part of the TAG family of brands.
Ready to Join Us?
Take the next step toward a meaningful, rewarding career at ClearChoice Dental Implant Centers. Apply today and be part of a team that's changing lives, one smile at a time.
TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic Studio, and Lovet Pet Healthcare. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.
TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Customer Service Manager
Lead manager job in Huntington Park, CA
Customer Service Manager - Full-Time | On-Site (Huntington Park, CA 90255)
Salary: Up to $70K annually
We are a high-end women's contemporary fashion brand, specializing in premium denim, knits, and wovens, currently carried in 150 top specialty boutiques nationwide. Known for our exceptional fit, elevated fabrication, and refined details, we are experiencing rapid growth across wholesale, DTC, and marketplace channels-and are expanding our leadership team.
We are seeking a Customer Service Manager with a strong ApparelMagic background and proven customer service leadership experience to oversee our on-site operations in Huntington Park. This is a full-time, direct hire role, responsible for ensuring a world-class customer experience while building scalable systems to support growth.
What You'll Do:
Lead day-to-day operations of the on-site customer service department
Deliver exceptional customer experience, ensuring timely resolution of inquiries and escalations
Analyze customer feedback and performance metrics to drive continuous improvement
Develop, implement, and maintain customer service policies, procedures, and best practices
Hire, train, coach, and manage a high-performing team
Partner cross-functionally with operations, accounting, sales, and logistics
Maintain high standards of professionalism, responsiveness, and accuracy
What We're Looking For:
Proven experience in Customer Service Management or customer support leadership
Strong analytical and problem-solving skills
Excellent written and verbal communication
Demonstrated ability to lead and motivate a team
Ability to thrive in a fast-paced, on-site environment
Prior experience with ApparelMagic strongly preferred
Bachelor's degree in Business, Communications, or related field preferred
Systems & Tools Experience (Preferred):
ApparelMagic
Shopify
Gorgias
Amazon Seller Central
NU Order
GS1
EDI
Why Join Us:
Leadership role within a fast-growing premium fashion brand
Opportunity to build and scale a department with real impact
Collaborative, entrepreneurial work environment
Competitive compensation based on experience
Boutique Manager
Lead manager job in Beverly Hills, CA
We are looking for an experienced Boutique Manager to provide oversight for all sales and operations of our luxury boutique. The Boutique Manager leads all operations at the location and is responsible for making sure the store functions smoothly while optimizing profits. The Boutique Manager will direct restocking efforts, the floor merchandising plan, as well ensuring that staffing, scheduling, and training are properly managed. In this position, the Boutique Manager must be able to acquire respect and motivate personnel to perform at their maximum capacity, keeping the store clean and in good working order. The ideal candidate will have a working knowledge of sales, staff training, merchandising, ordering, and excellent customer service skills.
Responsibilities:
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Address customer complaints/feedback in a professional manner
Set and monitor store's budget, making every effort to maximize efficiency and profits
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Compile Daily Sales Reports / Monthly Commission Reports
Manage appropriate levels of stock and purchases while staying on budget
Analyze and predict sales, and sale trends to make informed decisions
Uphold compliance with all legal, health, and safety guidelines
Supervise employees, providing coaching and mentorship to optimize productivity and increase sales
Work alongside Human Resources to conduct discipline, coaching, and, if necessary, termination of employees
Protect against loss by monitoring security, training staff and maintaining security cameras
Train, manage, and regularly evaluate staff performance
Manage all store operations and delegate responsibilities and follow up on work results
Maintain current knowledge of market/trends
Education & Skills Required:
Previous managerial role as either boutique manager, high-level customer service or hospitality
Strong working knowledge of management best practices
Solid communication and interpersonal skills
Exceptional organization, strategic planning, and leadership skills
Strong style sense and an eye for merchandising
Familiarity with data analysis and customer traffic principles
Computer skills, including retail management software, reporting and excel knowledge
Store Manager
Lead manager job in Camarillo, CA
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.
An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution.
At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (***********************
Essential Job Responsibilities:
LEADERSHIP:
Lead store team to drive sales through training and coaching.
Exemplify your sporting spirit and create an outstanding service culture.
Provide constant feedback and coaching to improve your team's skills and sales results.
Identify and recruit associates who are passionate about sales and customer service.
Develop team members with leadership and other abilities for succession planning.
Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies.
Set goals for each team member for the achievement of Company KPI's (
Manage team member's performance through regular evaluation
SELLING:
Execute plan to achieve and exceed Lacoste's sales plans and profitability goals.
Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations.
Proactively make suggestions based on analysis that will positively impact the business.
Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement.
Set measurable performance standards and goals based on Company's expectations and metrics.
CUSTOMER SERVICE:
Create an environment focused on the customer experience.
Ensure that each team member is knowledgeable about the Lacoste lifestyle.
Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele.
Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management.
OPERATIONS:
Plan and manage payroll hours and schedule to meet business needs.
Control expenses (including payroll) within planned budget.
Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention.
Protect store assets and inventory.
Manage new receipts, transfers, markdowns, back stock and fill-ins.
Requirements/Qualifications:
At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team.
Tenacious desire to inspire others and lead a culture of customer service champions.
Expertise in store operations.
Training, interviewing, planning, organizational, and performance management skills.
Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity.
Technically savvy
Audacious attitude
Sporting Spirit - must possess a competitive edge and drive to meet goals
Innovative thinker that will drive our brand forward.
Core Values and Traits:
Play as One Team:
Showing respect towards everyone
Commitment for the team's work and decisions
Play with Elegance:
Striving for excellence
Treating others with fair play and humility
Play by Daring:
Having the courage to speak up, experiment and take initiative
To explore new opportunities
Play with Tenacity:
Constantly seek continuous improvement
Learning from our failures
At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.
Equal Opportunity Employer:
At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
Luxury Brand Store Manager
Lead manager job in Los Angeles, CA
Nana Jacqueline is a global luxury fashion house celebrated for its romantic femininity, timeless glamour, and modern sophistication. As we continue to expand our retail footprint, we're looking for a driven, results-oriented Store Manager to lead our boutique team and elevate the in-store experience to the next level.
This role is ideal for a strategic, people-focused leader with a passion for luxury fashion, strong clienteling expertise, and a proven ability to deliver outstanding sales results.
Key Responsibilities:
Lead, motivate, and develop the store team to achieve and exceed sales targets and KPIs.
Oversee all aspects of daily store operations while maintaining exceptional customer service standards.
Drive growth through effective CRM management and personalized clienteling strategies that build long-term customer relationships.
Cultivate a strong team culture rooted in accountability, collaboration, and luxury-level client experience.
Identify and act on sales opportunities, client outreach, and events that enhance store performance.
Ensure the boutique embodies the Nana Jacqueline brand experience through visual presentation, styling, and product storytelling.
Manage scheduling, training, and performance evaluations to support a high-performing retail team.
Provide consistent feedback and development opportunities for sales associates to reach their full potential.
Collaborate with the corporate team on merchandising, marketing activations, and VIP client initiatives.
Maintain accurate reporting, inventory management, and operational compliance.
Qualifications:
3-5+ years of retail management experience, ideally in the luxury fashion or premium lifestyle space.
Proven track record of leading teams to exceed sales goals and deliver measurable growth.
Strong expertise in CRM systems, clienteling, and data-driven sales strategy.
Excellent leadership, communication, and people-management skills.
Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment.
Passion for luxury fashion, styling, and brand storytelling.
Professional, polished, and customer-focused demeanor.
Willingness to work flexible hours and represent Nana Jacqueline at events or activations.
Store Manager
Lead manager job in Los Angeles, CA
Since 2008, D.S. (a musician turned-self-taught-perfumer) & Durga (an architect-turned-designer) have been making original perfumes with the rarest, premium ingredients. All perfumes created in-house in Brooklyn, NY. Each of our perfumes is a rich narrative with liner notes, playlists, images, graphics, and films that expand upon the world inside the glass. Perfume is Armchair Travel.
The Role
We are looking for a customer focused, fragrance-obsessed, and sales driven retail manager to join our growing retail team and lead our West Coast flagship on Abbot Kinney. The ideal candidate will drive store sales and profitability through outreach, relationship building and clienteling, while working to elevate the customer experience through exceptional team leadership.
This role is directly responsible for the fiscal success of the store as well as all aspects of store operations including recruitment, talent management, customer service, visual merchandising, facility management, vendor relations, loss prevention, cleanliness, and collaboration with the studio team.
This is a hands-on selling and outreach position and the ability and desire to spend time on the sales floor working with clients, conducting outreach and prospecting is essential to the success of the role.
Responsibilities
Meet and exceed sales goals through in-store efforts as well as outreach including clienteling, eventing, and networking.
Manage daily operations of business and ensure sales goals are met.
Direct employees in daily operations such as serving customers, inventory, reconciling cash and managing in store marketing.
Lead and train the store sales team, demonstrate expert-level product and brand knowledge alongside selling techniques.
Provide an exceptional customer experience, including resolving customer service issues with positive results.
Conduct hiring, training and onboarding of new employees.
Ensure adherence to state and federal labor laws as well as health and safety regulations.
Track and manage inventory at the store.
Create and foster a happy, energetic, and positive store culture.
Qualifications
5+ years of luxury retail sales and clienteling experience.
3+ years of retail management experience preferred.
Proven success driving sales and achieving target sales plans.
Excellent selling, clienteling, and client prospecting skills.
Ability to work in a fragranced work place/store, must love fragrance.
Demonstrated ability to train employees and be an effective salesperson.
Strong customer service, management and communication skills.
Expert knowledge in store operations.
Experience with Shopify POS is a plus.
Desire and ability to work a flexible retail schedule; including weekends, some holidays and evenings.
Apply here or email your cover letter and resume to *********************
Additional Details
Job Type: Permanent
DS & Durga is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization. DS & Durga does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential.
The compensation offered will be determined based on candidates' relevant skills, experience, and geographic region. We leverage pay transparency for a seamless candidate experience.
Assistant Sales Manager
Lead manager job in Oxnard, CA
Supports the General Sales Manager in all aspects of retail operations, including sales performance, team leadership, visual merchandising, and customer experience. This developmental role prepares candidates for future General Sales Manager responsibilities through hands-on leadership experience and operational management.
KEY RESPONSIBILITIES
Sales Performance & Operations Management
Oversee daily showroom operations across all departments under General Sales Manager direction
Monitor and analyze sales metrics including margins, volume, quotas, and closing ratios
Recommend strategic sales goals and performance improvement initiatives
Generate and submit operational reports in a timely and accurate manner
Manage budgeted administrative costs including payroll and operational supplies
Leadership & Team Development
Provide exemplary leadership to sales, guest experience, and visual presentation teams
Coach and mentor team members to achieve individual and collective success
Participate in recruiting, hiring, onboarding, and training processes
Foster a positive, professional, and collaborative team environment
Customer Experience & Service Excellence
Partner with General Sales Manager to resolve escalated customer concerns beyond Guest Experience Manager authority
Ensure exceptional customer service standards across all touchpoints
Support implementation of company customer service initiatives and protocols
Visual Merchandising & Store Presentation
Collaborate with Visual Presentation Manager on strategic product placement and merchandising
Ensure showroom presentation aligns with company standards and seasonal directives
Communication & Compliance
Communicate policy changes, updates, and critical information to all team members
Document procedures, tasks, and operational activities comprehensively
Maintain timely and effective communication across all organizational levels
Ensure compliance with company policies, procedures, and operational standards
Additional Responsibilities
Support special projects and initiatives as assigned
Perform other duties essential to business operations
REQUIRED QUALIFICATIONS
Education
High School diploma preferred
Bachelor's degree in business administration, Retail Management, Marketing, or related field preferred
Experience
Demonstrated success in retail sales environment preferred
Minimum 1 year of retail management or supervisory experience preferred
Proven track record of meeting or exceeding performance expectations in current role
Knowledge & Skills
Comprehensive understanding of company Mission Statement, Core Values, Customer Belief System, Differentiators, and operational Disciplines
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong analytical skills with ability to interpret sales data and metrics
Exceptional verbal and written communication abilities
Advanced team building and interpersonal skills
Effective coaching and mentoring capabilities
Performance Standards
Current performance must meet or exceed company expectations
Successful completion of company orientation and training program
Travel:Occasional travel may be required for training, meetings, or temporary assignments
COMPETENCIES FOR SUCCESS
Leadership Excellence
Inspires and motivates team members to achieve outstanding results
Leads by example with integrity and professionalism
Creates accountability while fostering supportive environment
Business Acumen
Understands retail operations, financial metrics, and performance drivers
Makes data-informed decisions to optimize results
Balances customer experience with operational efficiency
Customer Focus
Prioritizes exceptional customer service in all interactions
Resolves issues with professionalism and urgency
Builds lasting customer relationships
Adaptability & Growth Mindset
Embraces change and new challenges
Continuously seeks learning and development opportunities
Demonstrates flexibility in dynamic retail environment
Communication & Collaboration
Communicates clearly, professionally, and effectively across all levels
Builds strong working relationships with peers and leadership
Actively listens and responds to feedback
WORKING CONDITIONS
Retail showroom environment
Extended periods on sales floor interacting with customers and team
Office work for administrative tasks and reporting
Variable schedule including nights, weekends, and holidays
At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to deliver exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business.
Apply today and find your home at Ashley!
Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. You will be paid an hourly rate of $18.51 per hour, including a commission plan. Employees are also eligible to earn bi-weekly and monthly commissions and other incentives based upon individual and store sales performance. According to historical data, if store sales targets are met, employees can reasonably expect to be paid between $17,250 and $30,000 in commissions and other incentives annually, depending on individual sales performance and store sales volume.”
Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave.
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made based on an individual's skills, qualifications, merit, and business need.
Business Management Manager 1
Lead manager job in Los Angeles, CA
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career.
We are looking for you to join our team as a Business Management Manager 1 based out of Northridge, CA. This position may be staffed as a full-time onsite role from the Northridge, CA area. This position offers the 9/80 schedule.
What You'll Get to Do:
The Business Management Manager 1 will support/lead all business management activities for Advanced Anti-Radiation Guided Missile (AARGM) Baseline and other classified programs within Advanced Weapons Operating Unit/Business Unit, a leading provider of advanced tactical missile systems within the company's Weapon Systems Division). This position will be reporting to Advance Weapon System Operating Unit Senior Business Manager.
Business Management Manager 1 roles and responsibilities include, but are not limited to, the following:
Program resource management, including cost estimation, allocation, tracking, and analysis
Preparation and presentation of financial data to internal and external customers, including variance analysis and forecast
Compliance and financial reporting in support of Annual Operating Plan (AOP) and monthly Indicated Finals (IF)
EVMS oversight with COBRA reporting to satisfy internal/external deliverables.
Prepare Comprehensive Estimate-at-Complete (CEAC) preparation and responsible for final review
Review all contractual documents related to the applicable programs and assist with contract negotiations as needed, Support of pricing and proposal activities
Oversee cash management to ensure timely invoices and collections
On-going collaboration with the Program and functional teams
Management and development of Program Control Analyst (PCA) staff
Basic Qualifications:
Bachelor's degree with 5 years of professional industry related experience - OR - a Master's degree with 3 years of professional industry related experience.
Proficient in Microsoft Office suite, Cobra, Cognos
Experience in a Program Control Environment - setting up cost control system, and monitoring costs and schedules on contracts requiring validated cost schedule control system
Experience with Earned Value Management and performance measurement baseline concepts and ability to apply them to multiple contracts, CLINs and control accounts.
Experience preparing and presenting financial analysis to team and/or management.
US Citizenship
The ability to obtain and maintain a DoD Secret security clearance.
Preferred Qualifications:
Bachelor's degree or higher in Business Administration, Accounting, Finance, or a related discipline
MBA certification
Proficient in NGFP
Knowledge of government program budgeting and forecasting, and Annual Operating Plan development
Experience in financial planning and analysis and presentation to leadership experience
Experience in pricing and proposal activities
Understanding of DOD contracts, government Cost Accounting Standards, and the FAR
Experience with Cognos, NGFP forecasting and Cobra Earned Value Management system, Tableau, Power BI analytics or SAP
Previous experience managing/supervising program, project, or personnel.
Active DoD Secret security clearance.
Soft Skills:
Ability to communicate with all levels of an organization
Strong problem solving or organizational skills
Collaborative mindset
Primary Level Salary Range: $107,500.00 - $160,900.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Auto-ApplyManager, Application Support
Lead manager job in Burbank, CA
Department Description:
At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences.
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.
Team Description:
This role is part of the Enterprise Products organization under the Financial Value Chain business solutions area. Finance Value Chains will be delivering Priority Business Solutions aligned with the enterprise architecture for the Finance, Tax and Treasury Value Chains. The Application Support team is responsible for excellence in operating business systems and processes in support of the enterprise. We lead with a culture of continuous improvement, innovation and automation.
The Manager, Application Support is a service management and continuous improvement-minded technology leader with a passion for problem solving, strong relationships skills, application development expertise and ability to successfully collaborate cross functionally. This role will provide day to day management and oversight of the technologies / services supporting Forecast & Planning business users.
Responsibilities of the role:
Managing team members and vendors to deliver 24 x 7 user & technical support
Project Delivery: Manage the delivery of technical currency projects and enhancements that meet business requirements and conform to architectural designs and technology strategies.
Service Delivery: Ensure the availability and performance of production systems, striving to meet or exceed established Service Level Agreements (SLA). Ensure application defects and enhancement requests are delivered in a timely fashion, with high quality.
Vendor Management: Oversee vendor/partners in the timely resolution of incidents/problems/requests, ensuring service level and quality targets are met. Work closely with the Vendor Management Office to identify efficiencies and continuous improvement opportunities with our vendors and outsourced providers.
Running an agile-based request management workflow, focused on maximizing velocity, improving quality and reducing backlog.
Partnering with Business & Solution Architects and outsourced delivery teams to identify opportunities for improved customer service, increased agility and availability.
Working with multiple vendors/partners to deliver existing services against Key Performance Indicators, managing performance against contractual terms and identifying new / rationalizing existing services.
Ensuring Service Operations, Knowledge Management, Continuous Improvement, Service Level & Availability Management are operationalized across the team.
Developing and guiding direct reports by providing career path conversations and mentoring, helping them achieve their goals through effective development and training plans.
Nice to haves:
Critical Competencies for Success:
Leadership Skills:
A self-starter, who can navigate a complex organizational structure, managing teams through influence and direct line management.
The ability to establish executive and manager level relationships across the various business and technology providers within TWDC.
Establish and manage effective working relationships in a matrix environment with other departments, groups and staff to meet shared objectives.
Foster a collaborative, inclusive, and innovative work environment that encourages adaptability and growth.
Monitor and evaluate team performance, ensuring alignment with Disney's strategic vision and People Leader Expectations (PLEs).
Execution Skills:
A proven track record of execution, the candidate must be able to deliver against the Application Support technical roadmap ensuring the desired outcomes are tied to business needs.
Technical acumen and experience in sustaining business technology that operate FP&A processes. Practical application of processes and technologies that manage global systems processes including integration with up/downstream systems.
A “working IT manager” who gets into the details and is experienced in managing multiple medium to large scale initiatives and cross functional teams. Equally comfortable with executive-level stakeholders, architects and developers--this is a hands-on position with regards to managing people and detail.
A practitioner of the Service Management and Agile Development principles and can effectively proceed through review boards and other activities.
Ability to identify and marshal resources (people, funding, support) to get projects initiated and completed.
Ability to influence a significant transformation in the FP&A platforms and define a new operating model with the leadership team.
Qualifications:
A minimum of 8 years of relevant experience with at least 3 in management roles leading application development & operations teams supporting IBM Cognos TM1, Oracle EPM, or other leading FP&A systems
Experience managing outsourced solution providers, including contract negotiations, on-going operations and performance management
Demonstrated success in delivering technical currency projects and enhancements
Experience in Service Management principles, practices, and procedures.
Strong knowledge of Agile methodologies (e.g., Scrum, SAFe, Kanban)
Education:
Bachelor's Degree in Technology, Finance, Business or a related field and/or equivalent work experience
Advanced degree (MBA or MS) preferred
#DISNEYTECH
The hiring range for this position in Burbank, California is $141,900 - $190,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job Posting Segment:
Enterprise Technology
Job Posting Primary Business:
Services and Platforms
Primary Job Posting Category:
Enterprise Application Management
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Burbank, CA, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2025-10-09
Auto-ApplyLuxury Hotel General Manager - Beverly Hills (46 units)
Lead manager job in Los Angeles, CA
Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Learn more about us at ****************
Position Overview and Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The General Manager functions as the primary strategic business leader of the property. Strong business intelligence and proven success in customer service are required for the position's main aim: cultivating a culture of excellence in service and maximizing revenue and efficiencies for the organization. The role will take ownership of all property related matters. Direct responsibility for the property's P&L, financial performance, sales and revenue generation and delivering a return on investment to ownership. In addition, the General Manager ensures meeting the objective of exceeding guest and associate expectations.
The responsibilities include but are not limited to development and implementation of property-wide strategies, scaling and oversight of our exciting new home share program, employing cost-control and revenue improvement programs as well as developing annual operating budgets and sales and marketing plans. Building relationships and fostering an environment of trust, strong communication and empowerment will be key to the success of this role. Enthusiasm, leadership and managerial skills are essential for motivating, supervising and training the onsite team with stand-ups to keep members up-to-date on the latest advancements. The ideal candidate is a natural leader and proven performer in high pressure, ever-changing environments who prioritizes a high level of service and customer experience above all.
This is an in-person position located in Beverly Hills, CA. The shift schedule is Monday-Friday, but weekend availability is preferred. No onsite housing or discounts are offered with this role.
What You'll Do:
Champion Sentral standards, best practices, policies and procedures, and value of excellent in customer service
Provide inspirational leadership, motivating team to achieve and exceed operational excellence
Develop deployment strategies to market property and homesharing opportunity to increase market share
Foster an open-door policy environment and culture of trust and community
Create an environment that promotes team member engagement and growth
Demonstrate dedication to acquiring, retaining, and developing talent by providing structure, direction, feedback and recognition while facilitating team processes and on-going training
Establish appropriate presence in community to build relationships with key business partners and clients
Actively participate in daily meetings to uphold operational efficiencies and interdepartmental communication
Develop excellent rapport with residents and guests so they always feel loved
Respond to resident and guest questions and concerns in a timely manner
Work with the owners to identify community goals and objectives
Analyze operational information for impact on NOI, identify trends and recommend appropriate strategies and adjustments
Create and implement leasing goals, while managing an effective lease expiration program
Manage a highly skilled on-site team with effective recruitment, training, motivation and development programs
Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs
Develop yearly operating budgets/forecasts and sales/marketing plans
Accurately create, prepare and convey all operational and financial data to the Regional Manager in a timely manner
Analyze and evaluate monthly and/or quarterly financial statements; write clear and concise owner's reports to substantiate the analysis
Evaluate and recommend changes on rent/pricing strategies, and ensure websites and printed material are accurate and updated
Effectively show, lease, and move in prospective residents; implement methods to ensure sales associates achieve the highest standards with shopping report scores
Implement programs for resident retention and service request follow-ups
Introduce and monitor effective lease renewal programs
Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends; ensure leasing staff develops similar knowledge
Direct efforts to implement sales and marketing plans which effectively maximize rental income and result in high occupancy
Oversee all aspects of property condition and maintenance related to home share turn, common area cleaning and repair, service requests and preventative maintenance programs
Promote and teach safe work practices among on-site team and ensure all safety programs are implemented and followed
Create staffing schedules and ensure they are consistent with community needs
Adhere to established company standards and operating procedures
Ensure compliance with all company, local, state and federal regulations and safety rules
Perform other related duties and assignments as needed and assigned
Skills and Experience
High School Diploma or equivalent experience required; some college preferred
A minimum of three years of experience in luxury residential property management or hotels
Proven leadership experience required
Must possess strong attention to detail and sales ability
Knowledgeable about OSHA laws and regulations
Strong decision-making and problem-solving skills
Computer literate with capability in PMS software, MS Office and related communication tools
Must possess a positive attitude and the ability to smile under all circumstances
Willingness to participate in training in order to comply with new or existing laws
Ability to work a flexible schedule, including evenings and weekends
Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem
Community Team Perks + Benefits
Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars.
*Premiums apply for spouse, dependent, or family coverage plans
Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:
Work in a space that includes indoor and outdoor spaces, with and without covering
Move throughout the property for extended periods of time
Transport boxes and equipment weighing up to 20 pounds
Communicate with other persons in the building
Observe details in surrounding areas and on a screen
If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section.
Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.
As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.