Lead manager jobs in Cambridge, MA

Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Evaluates the efficiency and productivity of team members in creating positive customer experiences If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered Provides training and development of team members on assigned shifts by monitoring goals and providing feedback Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed Oversees shipping related services and activities Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls Assists Store Manager in review and transmission of payroll and daily close out of POS Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $20.75 - $24.37/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.

At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike. The compensation range for this position is between $100,000 to $115,000. Senior Performance Support Manager As a strategic partner to Vice Presidents and operational leaders, the Senior Performance Support Manager drives performance, accountability, and alignment across key business functions. This role bridges field operations with enterprise goals through financial insights, project leadership, and best practice implementation. What You'll Do: Strategic Partnering: Deliver actionable financial and performance insights to guide leadership decisions. Initiative Leadership: Oversee cross-functional projects, track milestones, and ensure alignment with strategic priorities. Operational Translation: Turn financial data into operational strategies that boost efficiency and profitability. Metrics & Reporting: Manage dashboards and KPIs, ensuring clarity and consistency across teams. Process Optimization: Standardize tools and practices to drive operational excellence. Contract & Business Development Support: Coordinate legal reviews, maintain contract visibility, and streamline proposal processes. What You Bring: Bachelor's in Business, Finance, Engineering (MBA preferred) 5-7 years in project management, financial analysis, or operations Strong Excel, PowerPoint, Power BI skills; Oracle experience a plus Proven ability to lead initiatives and communicate with executives Analytical mindset with a knack for simplifying complexity Key Competencies: Strategic thinking & problem-solving Cross-functional collaboration Financial & operational fluency Project ownership & influence Clear, confident communication

At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role: A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners. Responsibilities: Ensure the successful and timely case intake of safety reports and case processing. Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions. Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to: Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs. Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices. Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports. Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution. Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document. Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)). Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations. Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection. Lead or participate in Genmab initiatives and projects on Safety Operations behalf Other activities, as needed or as requested by supervisor. Requirements Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide. Bachelor's/Master's degree in science. Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance. Strong knowledge of pharmacovigilance reporting rules and timelines. Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc. Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing. Experience with safety database; Argus is a plus but not mandatory. Experience with EDC for clinical trial data collection. Analytic and strategic thinking. Excellent in detailed-oriented tasks. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).

Restaurant General Manager At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun. You set high standards for yourself and for the team. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and a true desire to learn and grow. This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.

A growing organization is seeking a End User Support Manager to lead a skilled team and drive modern device management across the company. This is a hands-on role focused on automation, security, and delivering an exceptional employee IT experience. What You'll Do Lead and mentor a small team of Endpoint Engineers Own modern MDM/EMM platforms (Intune, Jamf, etc.) Implement zero-touch provisioning and automation for device lifecycle Strengthen endpoint security, compliance, and configuration consistency Manage hardware procurement, asset inventory, and identity access workflows Lead major rollouts (OS upgrades, hardware refreshes, SaaS deployments) What We're Looking For 5+ years in endpoint engineering/end-user support 3+ years leading technical teams Strong Windows + mac OS expertise Automation skills (PowerShell, Bash, Python) Experience with modern device management and security best practices If you're a hands-on leader who enjoys building scalable, secure endpoint systems, apply today!

Role: Lead / Senior Manager - AWS Connect Required Skills & Experience 12+ years of IT experience with at least 5+ years in AWS Connect and cloud contact center architectures. Proven leadership in Cisco-to-AWS migration programs, IVR modernization, and chatbot/voicebot transformation. Strong hands-on knowledge of: Amazon Connect (Contact flows, routing profiles, queues, telephony) Experience designing and integrating microservices / APIs (Java, Node.js preferred). AWS Lambda, Lex, S3, CloudWatch, DynamoDB, IAM, API Gateway Deep understanding of IVR systems, telephony, SIP, call flows, and BFSI customer service journeys.

About the role SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied. What we're looking for A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail. Responsibilities Inventory, Forecasting & Yield Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy. Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels. Track on-time, in-full performance and keep aging orders near zero. Supplier & Cost Management Source, vet, and qualify high-quality suppliers for components, packaging, and logistics. Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing. Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality. Fulfillment, Logistics & SLA Enforce our SLA: every order ships within 1 business day. Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time. Quality Assurance & Compliance Stand up a robust QA system across incoming, in-process, and final inspections. Define sampling plans, acceptance criteria, and stop-ship triggers. Champion Good Documentation Practices; align workflows with ISO 13485-style rigor. SOPs, Training & Safety Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks. Build role-based training, workstation standards, and audit checklists. Maintain a tidy, safe floor, calibrated equipment, and compliant handling. Software & Automation Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting. Define requirements, write user stories, and own user acceptance testing. Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards. Evaluate/implement WMS; ensure clean and reliable data. Success metrics you'll own SLA hit rate: ≥99% of orders shipped within 1 business day Inventory accuracy: ≥98% (cycle-count verified) First-pass yield (FPY): ≥99% for standard kits Forecast error (MAPE): improving quarter-over-quarter COGS per kit: tracked and trending down with quality intact Basic qualifications 3+ years in operations/supply chain/fulfillment. Proven ownership of inventory systems and aggressive ship-speed SLAs. Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making. Supplier sourcing and budget management experience. Exceptional attention to detail and process discipline; writes and enforces SOPs. Comfortable working in a fast-moving, hands-on environment. Nice to have Experience with WMS implementation, barcode systems, and label/scan/print workflows. Strong scripting (Python/React) ability for lightweight automation and analytics. 3PL management and cold-chain shipping experience. How we work Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips. In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops. Benefits Competitive salary + stock options Medical, dental, and vision coverage Membership to Lifetime Gym 401(k) Weekly company-wide lunches

Job description: Overview We are seeking a highly motivated and strategic Area Operations Manager to oversee the daily operations within a designated geographic region. Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. This leadership role requires a proactive approach to managing teams, optimizing processes, and ensuring operational excellence. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proven track record in operational management across diverse environments. This position offers an opportunity to drive growth, improve efficiency, and contribute to the overall success of the organization. xevrcyc Daily report to SVP of Operations.

Growing company Milford is seeking an Operations Manager. The Operations Manager is a dynamic, hands-on and highly visual leadership position responsible for Production, Purchasing, Warehouse, Facilities & Maintenance, Wastewater, Safety and Continuous Improvement. Strong communication with other departments such as HR, Quality, Process Engineering, Finance, and Sales is crucial to align resources and activities to meet customer satisfaction. The Operations Manager is responsible for achieving manufacturing standards such as product yields, uptime, productivity, and utilization rates. This role is responsible for ensuring that the company has right-sized operations including all aspects of equipment, facility, and labor capacity for projected sales volumes. The position comes with a room for career growth, a competitive salary, bonus potential, and a comprehensive benefits package. Join a company invested in your career and apply today, we'd love to meet you! Role and Responsibilities: Promote the Safety-First principle with employees. Participate as an active member of the Safety Committee and conduct floor walks/audits periodically to de-risk operations. Own and execute production activities to obtain on-time deliveries to customers. Adjust schedules and/or priorities as necessary to meet established goals. Provides leadership and coaching to subordinates to drive, develop, and nurture a culture of planning, responsibility, and accountability to achieve overall business goals. Provide manufacturing leadership for capacity creation, productivity improvement, and process capability enhancements. Demonstrate leadership in achieving results through continuous improvement initiatives, preventative/predictive maintenance, and other similar proactive programs. Responsible for tracking and reporting site metrics - identification of trends, publishing results, and interacting with business leadership on site performance (strengths and improvement opportunities) Visible Leadership including participation in daily team communications, performance reviews, and engagement with employees on the manufacturing floor 40% or more of his/her time. Collaborate across business functions (HR, Quality, Engineering, Finance, and Sales) to achieve site and business objectives. Facilitate strong communications across functions for an understanding of site activities and needs. Skills and Qualifications: Bachelor's degree in Business, Manufacturing, Engineering, or Science, preferred Minimum 8 years of progressive experience in Manufacturing/Operations with proven results demonstrating bottom-line performance impact. Must have prior industry experience leading manufacturing operations and personnel. Wastewater & Chemical manufacturing experience a plus. Continuous improvement mindset required, and kaizen experience is a plus Highly organized and plans ahead Excellent leadership, management, and motivational skills Strong communication and interpersonal skills Proven experience creating and maintaining department budgets Advanced computer skills including proficiency in Microsoft Excel, Word, and PowerPoint Experience utilizing an ERP/MRP system. Acumatica experience a plus. Refined time management skills, including the capability of working under pressure to meet deadlines Physical Requirements: Work will be performed primarily in a manufacturing environment Requires sufficient personal mobility and physical reflexes May require extended periods of standing or sitting Ability to lift to (50 pounds) Pushing, pulling, bending, twisting, and lifting may be required Reasonable accommodations may be made for individuals with disabilities

We are working with a $30M commercial furniture manufacturer in the NE to help them find an Operations Manager to oversee an 80-person, 100,000sq ft plant. They are looking for a strong people leader to focus on quality and safety and to work in a trade-focused, low-tech manufacturing environment. It's the first shift, Mon-Fri, and the role reports directly to the CEO and owner of the company. Compensation is likely to land in the low to mid 100K range, predicated on background and experience! What You'll Do Oversee 80 individuals on the floor Maintain safety and quality standards Oversee productivity and overall efficiency What You'll Need 5+ years of experience in a similar role Supervisory experience preferred

The Guild Brewing Company, Rhode Island's largest craft brewery, is currently looking for a passionate and experienced General Manager, Events to oversee the Guild's event portfolio. This individual will be responsible for overseeing a team of event specialists and support staff to ensure high level execution of all private events and festivals for the Pawtucket beer hall, The Barn (our dedicated Pawtucket event space) and The Nook at The Guild Warren. There might be additional responsibilities as The Guild Brewing Company continues to grow and is adding location in Providence (The Guild PVD) and Plainville, MA (The Guild Garden at Plainville Square) in the spring of 2026. Essential Duties and Responsibilities include the following: · Overall management oversight of private events ranging to weddings, corporate events and private gatherings · Handle all Guild Pawtucket Barn booking and client communication · Assist in pre-event logistics and execution of events · Manage event/bartending staff during events · Execute “guest first” experience handling a wide range events · Assist in the development of event marketing strategy and overall promotional calendar · Demonstrated ability to be successful in a collaborated team environment · Ability to manage others in a dynamic work environment Requirements: · 5+ years related experience in the event or promotional industry · Client and guest focused mentality · Excellent problem solving/troubleshooting ability · Must be available to support 10-hour shift, nights, weekends and holiday schedules as required. The General Manager, Events' position is full time salaried position with competitive base pay plus a bonus structure. Comprehensive benefits including health, vacation, holiday time and retirement plan with company match. To be considered for this position, send resume and cover letter to *******************. Isle Brewers Guild, LLC. is an Equal Opportunity Employer committed to workforce diversity. M/F/D/V are encouraged to apply. Pre-employment background check required.

The Service and Selling Manager will act as a brand ambassador and provide inspirational and motivational leadership to inspire confidence in the team and our customers. They are accountable for building and maintaining a loyal customer base, delivering the highest level of customer experience, exceeding their commercial objectives, and adhering to all operational policies and procedures. The Service and Selling Manager will work in close partnership with the store management team, leading the in-store experience and clienteling strategy, as well as taking responsibility as a key holder. Key Service and Selling Manager Duties Customer Experience: Implement and oversee the clienteling strategy aimed at building and maintaining strong, personal relationships with customers. Utilise customer data and preferences to provide a tailored shopping experience and drive customer loyalty. Ensure the brand service ceremony is fully implemented in all customer interactions. Support the execution and implementation of retail events, activities and appointments. Collate customer feedback data to share with the wider team, celebrating success and identifying areas for improvement. Take ownership of customer feedback with responsibility for overseeing the process from start to end, escalating to senior managers or the wider team when necessary. People and Leadership: Lead by example and be a role model for the team and an ambassador for the brand. Ensure team members are trained in the service ceremony, Varley standards and processes. Oversee tasks delegated to team members and provide store management with feedback on progress. Support the delivery of morning meetings and communicating all necessary information to the retail team. Supervise the teams and ensure they adhere to all operating policies and procedures. Share feedback with management if there is noncompliance or risk. Gather feedback, as requested, from the retail team and share it with managers and head office teams. Provide ongoing coaching and performance feedback to Senior Style Advisors and Style Advisors to ensure goals are met and service standards are maintained. Commercial and Operations: Share key holder responsibility for opening and closing the store and managing the team and shop floor when on shift. Drive sales and KPIs through growing and maintaining a loyal base of regular customers. Provide feedback on new opportunities to improve sales and operations in the store. Keep up to date with product knowledge and fashion trends and share with the retail team. Analyse data to identify opportunities for growth and improvement in clienteling and customer experience. Maintain shop floor and back of house standards and guidelines in line with company policy and procedures. Key Knowledge and Experience: Key holder experience prefered. A proven record of successfully building customer relationships. Experience using a variety of digital systems and tools, including clienteling software. The Candidate: A strong team player. Customer centric and passionate about delivering exceptional levels of service. A strong passion and love for all things fashion and is up to date with current market trends. Agile in ways of working and can adapt to meet the needs of the business. A minimum of 3 years' experience in a similar role.

Warehouse Operations Manager Weymouth, MA | Full-Time | On-Site DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth. What You'll Do: Oversee daily warehouse operations Manage inventory accuracy and stock levels Expedite order fulfillment process Coordinate purchasing and supplier interactions Handle shipping and receiving Assist with local deliveries as needed What We're Looking For: Experience with fasteners, hardware, or MRO products (strong plus) Background in warehouse operations, logistics, and inventory control Strong organizational and time-management skills Clear written and verbal communication If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.

THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Associate Boutique Manager, you will lead the team to: To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships. To create an optimal balance of sales and service by having the right people, in the right place at the right time. To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience. THE QUALIFICATIONS The Associate Boutique Manager has: A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve. Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Boston, Massachusetts. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing. Location: South Shore Plaza (Boston) Salary: $70-85K (DOE) Overview Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with standards. Upholding and enforcing all policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote culture and Code of Conduct through our 4 Principles. Qualifications Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. If you are interested in and qualified for this role, please forward your resume today!

Join the Market Square Jewelers Team in Boston! Market Square Jewelers is opening a new location on historic Charles Street in Boston, and we're looking for an experienced and passionate Retail Store Manager to lead our team. If you have a love for fine jewelry, a keen eye for style, and the leadership skills to inspire others, this is an exceptional opportunity to grow with a trusted name in the jewelry industry. About Market Square Jewelers With a proud legacy spanning over four decades, Market Square Jewelers specializes in antique, vintage, and estate jewelry, as well as custom and modern fine pieces. We're a family-owned business built on craftsmanship, authenticity, and exceptional customer service - and we're excited to bring that tradition to downtown Boston. The Role As Retail Store Manager, you'll oversee daily store operations, lead and motivate your sales team, and ensure every client experiences the warm, knowledgeable, and stylish service that defines Market Square Jewelers. You'll balance operational excellence with a refined sense of presentation and customer engagement. Key Responsibilities Lead, train, and inspire the sales team to deliver outstanding customer service and meet sales goals Manage day-to-day store operations, including opening/closing, merchandising, inventory, and visual presentation Build lasting relationships with customers, sharing knowledge and enthusiasm for fine and antique jewelry Ensure store appearance and displays reflect the Market Square Jewelers brand and aesthetic Collaborate with company leadership to execute marketing and community engagement initiatives Monitor store performance and implement strategies to improve efficiency, productivity, and profitability Qualifications 2+ years of retail management experience (jewelry industry experience strongly preferred) Operationally minded, with excellent organizational and leadership skills Exceptional communication and interpersonal skills - charismatic, polished, and customer-focused Passion for jewelry, design, and personal style Hardworking, dependable, and able to thrive in a fast-paced, team-oriented environment Why You'll Love Working With Us Be part of an established, family-owned business with a rich history and a loyal customer base Work in a newly designed showroom in one of Boston's most charming neighborhoods Lots of support through our network of 7 stores, while staying in a growth mindset Competitive compensation and growth opportunities within a respected jewelry company

General Manager - Optimum Building Systems Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth. Position Summary The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance. The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform. This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management. Key Responsibilities Strategic & Financial Leadership Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation. Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics. Lead the development and execution of annual budgets, forecasts, and operating plans. Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities. Champion data-driven decision-making, implementing dashboards and metrics to drive accountability. Commercial and Operational Excellence Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability. Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance. Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards. Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship. Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity. Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships. Drive the acquisition and integration of strategic “tuck-in” acquisitions Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability. Attract, retain, and mentor high-performing talent across all levels of the organization. Collaborate with founders during transition to ensure knowledge continuity and cultural alignment. Invest in people development - training, career progression, and cross-functional collaboration. Serve as a visible, approachable leader who models humility, integrity, and professionalism. Cultural Stewardship & Transformation Honor and preserve the values and relationships that have defined Optimum's success for over 35 years. Champion cultural continuity while modernizing systems and processes for scalability. Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way. Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth. Partnership & Growth Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives. Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers. Evaluate opportunities for growth - including new services, geographies, and strategic partnerships. Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people. Qualifications 15+ years of progressive leadership experience within construction, specialty contracting, or related trades. Proven success in P&L ownership, strategic planning, and operational leadership. Strong understanding of commercial construction operations, including estimating, field management, and financial controls. Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement. Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers. Skilled in financial management, forecasting, and data-driven performance measurement. Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization Personal Attributes Empathetic leader - honors legacy while guiding change with respect and inclusion. Operationally disciplined - thrives on structure, accountability, and continuous improvement. Strategic thinker - sees the big picture and connects it to daily execution. Relationship builder - earns trust internally and externally through integrity and follow-through. Culture carrier - balances performance with heart; respects people and process equally.

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and develop talent Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience Maintain a clean, organized, and safe store environment for customers, employees, and store products Focused on providing positive customer and employee experience Set high store standards that reflects company brand image, values, and culture Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information Support company on marketing events such as in store events, Pop-up events, conventions, new store openings Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends Drive sales of company key products such as Blind boxes, MEGA, and accessories Must be able to work flexible hours including nights, weekends, holidays Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs Works closely with Inventory ASM to determine BOH and warehouse inventory levels Required to work specific days of the week depending on Visual/Inventory Management responsibilities Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing. Qualifications: Retail industry knowledge, skills, and abilities Confident and comfortable engaging customers to deliver great customer experience More than 2 years of store leadership experience in retail High level of ethics, values, integrity, and trust Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions Ability to adapt to a fast-paced environment and implement new standardization directives High School Diploma Must be 18 years old or older Physical Requirements Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) Benefits: Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, new experiences, etc. You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.