Lead Manager Jobs in Clark, NJ

The Inbound Logistics Manager will be responsible for managing the company's international transportation needs including and not limited to ocean, air, LCL and trucking to USA and other countries where TCP is importer of record. This role will also have additional responsibility for shipment/PO planning, data analysis, procurement and freight negotiations, legal transportation issues, resolving store/carrier issues with Loss Prevention. Key Accountabilities: Manage the international US and Canadian transportation network and ensure alignment with strategic corporate initiatives Manage ocean, air, LTL and parcel carrier rate negotiations Freight Forwarder Relationships: Manage relationships with FF, continually improving service levels, reducing costs, and optimizing delivery times. Control a PO Management/Shipment Planning Team to ensure on-time ex-factory dates are hit and container utilization is maximized while ensuring on-time delivery to stores Continuously work to improve 98% on time carrier performance to our stores Participate in special tasks PnL responsibility to reduce freight rates and maintain or improve performance Maintain visibility into business partners' needs allowing early insight into new requirements Manage and resolve monthly freight expense variances and maintain monthly budget Understand business trends, stay informed of market conditions, including the cost of fuel and technology evolution Develop “Best Practices” and incorporate into The Children's Place standards Develop and maintain project and timeline management KPI Development & Tracking: Create and manage KPIs to monitor key metrics, including ex-factory dates, container on-time delivery, freight costs, FF compliance, and container utilization. Operational Efficiency: Improve booking, tracking, and reporting processes to increase operational efficiency and reduce cost. Systems Integration Management - manage data integrations to ensure accuracy. Monitor global and domestic port situations to provide regular updates to internal stakeholders. Education and Experience: Bachelor's degree Accredited Certification in all phases of transportation/logistics 5+ years of experience in transportation/logistics with a strong presence in the retail/factory store environment Preference will be given to candidates with Carrier and/or Freight Forwarder experience Experience with InforNexus platform ideal. Skills and Behaviors: Must be well-organized, detail-oriented, and able to work under pressure Highly proficient in Microsoft Office and strong computer skills Knowledge of ocean network, including carrier wide service strings, transshipment ports, D&D. Highly skilled in the interpretation of transportation contracts, carrier tariffs, rules, and regulations Must have in depth analytical skills and be able to provide solid cost saving strategies Ability to communicate effectively with all departments as well as senior upper management Strong planning skills with the ability to prioritize workload Ready to take on weekends and after-hours work as necessary

Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better. Job Highlights $22.50 - $31.50 per hour! Our Assistant Store Manager is a key player on our store leadership team, supporting the Store Manager in achieving operational excellence and profitability. This role serves as a key backup to the Store Manager and supports day-to-day operations while leading and coaching teammates. We count on our Assistant Store Managers to: Support the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store Recruit, hire, coach and retain a high-performing team Analyze daily sales trends to make real-time strategic business decisions Manage payroll and schedule adjustments to maximize productivity Direct merchandising moves to maximize presentation and maintain brand standards of an organized and appealing sales floor Understand loss prevention standards and monitor store audit compliance and results Lead and/or rotate ownership of key areas such as Talent, Visuals, Operations to gain experience across all areas of the business To be considered for this role, you must meet these minimum requirements: At least 18 years old High school degree or equivalent 1 year of management experience, preferably in a retail environment Available to work 40 hours a week, including evenings, weekends, and holidays Comfortable with technology (such as hand-held and mobile devices) Strong communication skills Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation You'll be considered a top candidate if you also have: 2+ years previous leadership experience in a retail environment Perks & benefits our Full-Time Assistant Store Managers receive: Generous employee discount (50% off full-price items and 30% off sale items) Medical, dental and vision benefits Monthly bonus incentive pay eligibility Paid time off and holiday pay benefits Work-Life Assistance Program to support health, personal, family or work-related challenges Opportunities for professional development and advancement Learn more about our benefits Purpose of Role The Assistant Store Manager assists in driving the achievement of sales goals, profitability and other Key Performance Indicators while preforming day to day operations. This role is responsible for supporting merchandising standards and delivering operational excellence while leading, coaching, and mentoring teammates. In the absence of the Store Manager, the Assistant Store Manager assumes their responsibilities. Your Impact Sales & Omni Supports the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store Effectively use technology to enhance athlete engagement and drive the achievement KPIs Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests Brand image & Customer Experience Act as the leader on duty by modeling customer service standards and selling behaviors Maintain brand standards of a neat, clean, and organized sales floor, cash wrap, and fitting room in store Communicate clear expectations for achieving brand standards Retail Operations Oversee daily operational procedures Partner with Store Manager on payroll/schedule adjustments to meet productivity, payroll, & sales targets Support/Lead the handling of merchandise through reporting and sales • Responsible for leading and/or supporting visual directives including mapping and floor sets Support/Lead shipment receipt, processing, markdown optimization, and replenishment activities Reviews store audit compliance and shrink results against company loss prevention standards Leadership & Team Collaboration/Management Deliver a compelling vision and purpose encompassing UA's Core Competencies, and functional behaviors Communicate clear expectations for achieving performance, and behavior standards Build and support relationships with teammates, peers, and leadership to lead positive change Partner with the Store Manager to execute performance management tools Drive teammate engagement and development by recognizing and rewarding teammates for outstanding performance Recognize and resolve teammate performance issues Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions Assist with the teammate lifecycle through recruitment, training, and development of teammates Hold teammates accountable related to employment practices and policies Proactively seek personal learning and development opportunities to build leadership skill set Partner with Store Manager on reinforcement of Under Armour Policies and Procedures Lead/Support a Division of Responsibility (DOR) to assist with the overall efficiency of the store Qualifications Advanced numeracy, literacy, and advanced communication skills Fluent in local language and basic verbal English skills Proficient in use of computers and other technology Knowledgeable of employment laws including compliance with federal, state, and local requirements Requirements 1 years of experience in a sports/apparel & footwear retail environment One year of retail supervisory experiences High School education or equivalent Availability to work a flexible schedule, including holidays, nights, and weekends Physical Requirements Ability to handle or relocate products up to 25 lbs/12kgs Able to stand and move about for extended periods of time with short breaks to handle products Ability to freely access all areas of the store; including the selling floor, stock and register area Reasonable accommodations may be made to assist in performing the essential responsibilities Our Commitment to Diversity At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.

Operations Manager 4 Ridgefield Park, NJ(Hybrid (4 Days / Week) Mon-Thurs in Office Friday Remote) 12 Months eCommerce Omnichannel and Final Mile Fulfillment Manager The main function of an operations manager is ensuring that the different departments in the company follow through with the plans and devises he/she makes for the business's success. Responsibilities: Direct the activities of the various departments in the company and is concerned with pricing, sales, production and distribution of the company's products. Responsible for managing the employees, creating their work schedules and distributing their duties. Determine employment requirements as well as interviews and hires prospective employees. An operations manager also trains the newly hired employees. Manage all the activities that are associated with the production of the products the company offers. Responsible for managing the performance of the employees such as sales promotions, coordinating with different division leads, planning the layout and design of the store, and setting the prices and credit terms, as well as identifies goods and services to be sold. Supervise the remodeling of current the amenities and represent the company during client meetings and negotiations. Handle problems in a calm and collected manner, even when under pressure. Skills: Microsoft office, Word, Excel Excellent organization and mathematical skills Familiarity with Windows-based computer programs a must Education/Experience: Bachelor's Degree in business or related field Experience with payroll processing and wage attachment 8-10 years of Experience KEY RESPONSIBILITES/REQUIREMENTS: Roles & Responsibilities Run day to day monitoring and operations for all open orders that need to be picked up or delivered by our partners. Expedite fixes and resolution of any delays proactively. Reconcile order data across our system and partner systems to find any mismatches and ensure system of record has most accurate picture of all order statuses daily. Use data to proactively manage orders to mitigate and recover orders with exceptions Manage the resolution of customer issues, including order, technical, and payment-related issues. Discover customer pain points across the product delivery & installation lifecycle to request changes in product development and operational strategies to improve the process Identifies the right problems and prioritizes for the best business outcomes within your delivery channel Set the long-term product vision across communication of delivery & installation dates for visibility to customers and recovery of exceptions Establish and enhance performance metrics to measure effectiveness and efficiency. Skills and Qualifications: Bachelor's degree required 6+ years relevant experience in fulfillment or eCommerce business operations eCommerce Returns Management Experience is a strong advantage Six Sigma experience highly preferred Experience with high volume direct to consumer ecommerce fulfillment illustrating process and KPI improvements to scale growth Experience using Microsoft PC software including extensive use of Excel spreadsheets, Word, Access, and SAP business system, or similar sales order management software application Top skills: Operations Management, Order Management, Critical Thinking

DUTIES AND RESPONSIBILITIES The Plant Manager is responsible for providing leadership, direction, and resource stewardship for a high-volume manufacturing site located in North Brunswick, NJ. This role is accountable for driving timely and impactful improvements to the operating environment and for delivering performance at or above expectations for safety, quality, delivery, cost, and their team. He/She will lead the execution of cross-functional strategies and plans that ensure we execute the company's manufacturing excellence roadmap. The goals of this role are to manage structured change and combine long-term thinking with near-term actions and decisions. Successful candidates demonstrate their commitment to their team by taking direct responsibility for the safety of the people who work in your business, building trust and valuing the experience of the team around them and look to develop the people, sets high expectations for self and others, is a change agent and an effective communicator, is comfortable frequently interacting with senior leaders, and shows personal resilience. This position reports to the Director of Operations. Operations Leadership Set an unwavering expectation that relationships between supervisors, peers, and employees are respectful and inclusive Maintain environments that influence how we feel physically and mentally at work and reflect attention to detail not only in the quality of our output, but in our daily productive routines Develop site strategies for COGS reduction while managing growth and/or expansion Reduce costs of goods measured as savings year-to-year including direct labor and overhead Manage and ensure successful new product/piloting Cross-Functional Leadership Take responsibility for the safety and security of the people who work in our business, the products we supply to customers, and the company's physical assets; identify, assess, and address any immediate safety and security issues Create optimized schedules that balance production efficiency, deliver supply, and employee well-being by selectively and strategically using OT Ensure compliance with quality assurance measured in our QA Index and Right First Time Help drive all TQM activities within the sites Operations Excellence Invest a substantial amount of time reinforcing our manufacturing excellence roadmap, holding his/herself and others accountable for performance and leadership commitments Identify and implement ways of working that make lean thinking and employee engagement a way of life in the plant: focus will be on the process, not the individual Drive simplification efforts within the site, particularly those that impact operational costs Help manage the effort for all new equipment, assist in establishing a project team, clearly establishing a Commissioning/Qualification/Verification (CQV) process approach Talent & Organization Invest significant effort on talent offense and aligning training and development of teams to mindsets and skillsets important to the future of our business Provide tactical direction as needed for all operations groups Develop and train leadership and technical groups Use qualitative and quantitative approaches to forecasting labor demand and mix Culture Foster a culture, including ways of working and behaviors, that is congruent with our mission, values, and success model Take an active role in the community: raise awareness about opportunities the manufacturing industry can offer, nurture future manufacturing talent, grow their network and the company's reputation, and give back Develop and deliver approaches to improve culture based on employee engagement survey data Develop and implement solutions that drive a high-performance culture EDUCATION AND WORK EXPERIENCE REQUIREMENTS Bachelor's degree required, preferably in engineering or business, or in place of a degree, a minimum of 12-15 years of significant, relevant professional experience Minimum of 8 years previous experience in manufacturing, including packaging, process engineering, warehousing, and assembly Minimum of 4 years in people management role, including leading a cross disciplinary leadership team Proven track record of application of lean tools, processes, and systems to deliver sustained continuous improvement preferred Experienced leading teams through compliant execution of formally defined management systems Experience participating on cross-functional teams, driving decision-making, and overseeing operational and financial metrics Possesses strong knowledge of manufacturing supply chain functions, including planning, logistics, quality, materials management, and inventory control Requires minimal travel (10%) All Microsoft Office products; AutoCAD and statistical packages desired

Ames Watson Brands (AWB) invests in both emerging and established brands. We are a "brand accelerator" that surrounds our partners with industry experts in operations, merchandising, marketing and back-office support. We leverage operational excellence, access to capital, strategic partnerships, and a data-driven approach to drive product innovation and accelerate growth. POSITION OVERVIEW As an e-commerce Customer Service Manager, you act as a bridge between our digital customers and our portfolio of brands. You aim to meet and exceed the needs of our customers by providing effective and efficient solutions that ensure customer satisfaction and foster a positive brand image. You support in driving the overall growth of our e-commerce channel by monitoring and adhering to our customer Service-Level Agreements, while achieving and exceeding company KPI goals and objectives. RESPONSIBILITIES Customer Service l Brand Ambassador Understand and reflect our brand in all customer-facing communication Provide a seamless digital end-to-end experience by responding promptly and professionally to all customer inquiries via email Assist customers in navigating and troubleshooting issues on customer facing websites Answer product and service questions, and/or make product suggestions Ensure effective and efficient solutions to customer questions, requests, and/or concerns Support customers with order updates, logistics, email response, tracking, quality issues, and returns Contribute to meeting and/or exceeding all KPI goals and objectives for the e-commerce channel by monitoring and adhering to customer SLAs Teamwork l Communication Build positive relationships with peers and contribute to positive team morale Collaborate with team members to ensure superior customer service and support e-commerce operations Operations Collaborate with warehouse and logistics teams as needed to address order-related issues and updates Collaborate with cross-functional teams to address and solve problems Monitor and manage order statuses on different e-commerce platforms Demonstrate proficiency in navigating brand websites, as well as other applications Monitor and troubleshoot website functionality Identify and implement solutions to prevent recurring issues Provide insights and feedback to management for continuous process improvement Perform work in accordance with applicable policies, procedures, laws, and regulations Perform other duties related to the qualifications and requirements of the job QUALIFICATIONS AND REQUIREMENTS 5+ years of experience in customer service Education: High school diploma, GED, or equivalent Ability to work in self-directed, fast-paced, entrepreneurial environment Strong ability to perform task management, prioritize, and manage time effectively Excellent verbal and written communication Flexibility to work non-traditional hours, days, nights, weekends, and holidays as needed

About KCG KCG is a commercial and Industrial HVAC servicing company with over 33 years of experience and a longstanding reputation for quality service and competitive rates. We provide comprehensive Air Conditioning, Heating, Refrigeration and Energy Management Service with proficiency in installation, maintenance and service. We service all types of Commercial and Industrial properties: Office Buildings Schools Refrigerated Warehouses Supermarkets Pharmaceutical Labs Computer Room Facilities Chain Stores Banks Restaurants Nursing Homes We Also Service and Sell: Boilers Chillers Rooftop Units Thru-the-Wall units Controls Processed Piping Walk-In Coolers Job summary Leads a team of technicians to ensure timely and efficient repairs, maintenance, and installations across a large and diversified commercial client base. This role includes mentorship and training of technicians, coordinating with clients, developing / optimizing service schedules, providing comprehensive estimates to clients, and acting as the lead for safety and compliance at the company. This role reports directly to the President and owner of the business and will be a key partner in the growth and profitability of the business. Essential functions Essential Functions: Essential responsibilities and duties may include, but are not limited to, the following: · Manage and sustain high levels of customer satisfaction and provide solutions for performance enhancement and proactive resolution of issues to ensure customer expectations are met. · Coordinating with clients to understand their needs and providing appropriate solutions. This includes responding to warranty-related issues and ensuring customer satisfaction. · Developing and implementing preventative maintenance / service schedules and procedures to optimize productivity. This includes scheduling appointments and dispatching service technicians. · Preparing and assisting with estimates for equipment, materials, projects, and services and develop proposals for presentation to customers, based on preliminary site review and analysis of project with customer, often involving cost effectiveness or return on investment calculations. Analyze blueprints, specifications, proposal and other documentation to prepare time, cost and labor estimates for products, projects and/or services. · Mentoring new employees, training technicians, and monitoring employee performance. · Support Service Technicians needs and provide technical assistance as required, including as a backup for on-call technicians. · Creating and presenting technical training programs for technicians to keep them current with industry technology. · Coordinate with the office manager on maintenance of company inventory procedures. · Coordinate with the field supervisor to monitor the quality of service provided to clients through regular onsite visits. · Ensuring compliance with local, state, and federal HVAC installation, maintenance, and repair regulations. This includes conducting regular inspections to assess the performance and safety of HVAC systems. · Generating reports and measuring departmental operations. This includes reviewing reports with management. · Collaborate with the owner on developing and implementing growth measures to increase sales volume of the company Qualifications Experience: 8+ years of experience in the heating, air conditioning and refrigeration trade with an equivalent of completion of the twelfth grade, or 5+ years of experience with a Bachelor's degree. Licenses/Certificates: Possession of, or ability to obtain, an appropriate, valid driver's license by time of appointment. Current Environmental Protection Agency (EPA) Refrigeration license. Current HVAC certification from an accredited institution. Knowledge of: Standard theory, principles, practices, methods and tools of heating, air conditioning and energy system installations and maintenance. Materials, methods and tools used in the operation and repair of heating, air conditioning and refrigeration systems. Web-based building control systems. Air compressor and pneumatic control operation, installation, maintenance and repair. Health and safety regulations. Basic record keeping techniques. Proper methods of storing equipment, materials and supplies. Skilled in: Excellent oral and written communication skills. Self-motivated, tactful, organized, results and goal-oriented professional. Driven by a desire to satisfy customers and provide a high level of customer service. Good working knowledge of Microsoft Office products. Experience with ServiceTitan HIGHLY preferred. Must follow-up in a timely manner; deliver on commitments internal and external. Ability to communicate value and sell service & equipment. Capable of successfully closing the sale and providing follow-up to assure strong customer relationships. Performing skilled mechanical maintenance duties in the inspection, repair, installation and alteration of heating, ventilation, air conditioning and refrigeration systems and related equipment and facilities. Meeting schedules and timelines. Maintaining routine records. Establishing and maintaining effective working relationships. Working conditions Environmental Conditions: The service manager primarily works in office conditions; however, will occasionally work in outside weather conditions, near moving mechanical parts, and on slippery and uneven surfaces. The employee will occasionally be exposed to wet or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment can be loud. Physical Conditions: Essential and marginal functions are typically minimal but may require physical fitness requirements necessary to perform the job functions with or without accommodation, such as the ability to stand, walk or sit for prolonged periods; stoop, kneel, crouch or crawl; work at heights of up to 50 feet; and use hands to repetitively finger, handle, feel or operate objects, tools or controls. The employee must regularly lift and/or move up to 25-30 pounds and occasionally over 50 pounds. Benefits Paid Medical, Dental and Vision insurance 7 Paid holidays Paid vacation starting in the first year (3 weeks per year) 5 paid sick days Company uniform Company tablet Career growth opportunities Paid training opportunities Company covered gym membership Collaborative and supportive working environment focused on both personal and professional growth Job Type: Full-time Pay: $85,000 - 135,000 per year depending on experience. Benefits: 401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

BACKGROUND Irish Arts Center (IAC), based in Hell's Kitchen, New York City, and renowned for presenting dynamic, inspiring, collaborative experiences of the evolving arts and culture of Ireland and Irish America in an environment of warm Irish hospitality, is seeking a Development Operations Manager to join the seven person development team, as the organization completes its third successful year of ambitious programming in a state-of-the-art new home. Founded in 1972, Irish Arts Center (IAC) is a national and international home for the presentation, development and support of work from artists and cultural practitioners, established and emerging, who work in Irish, Irish-American and other contexts, in traditional, contemporary, and modern disciplines. We seek to broaden the lens of Irish culture to include artistic work that might not traditionally be seen as “Irish,” but engages the relationship between Irish culture and other cultures represented in New York City and around the world. Irish Arts Center aims to provide cultural experiences for artists and audiences that are innovative, dynamic, meet the highest standards of excellence, and celebrate our common humanity, in an environment of warm and welcoming Irish hospitality. We seek to preserve and engage the evolving history and traditions of Ireland and Irish America, while actively embracing the modernity, dynamism, and diversity of the global Irish diaspora, and Ireland's identity as a modern European country, placing Irishness in dialogue with the broader cultural ecology of New York City and beyond, as we seek to inspire, innovate, and entertain. As we have throughout our history, the Center also provides community education programs in Irish arts and culture, and seeks to increase access to the arts for adults and children of all ages and ethnic, racial, and socioeconomic backgrounds. In 2021, Irish Arts Center opened a 21,700 square foot state of the art new facility, the culmination of a more than a decade-long transformation into one of New York's most beloved multidisciplinary cultural institutions. Surrounding its opening, The New York Times called the new Irish Arts Center “a home as big as its aspirations…a major technological upgrade for the center.” American Theatre magazine lauded the Center's “…bold, forward-looking vision, embodied in a space that marks a welcome addition to the New York cultural landscape.” More recently, The New York Times hailed the Center's “smart programming” as a “vital source of European theatre.” *** Consistent with organization's growth, in 2020 Irish Arts Center migrated its ticketing and CRM data to Tessitura, and has developed successful new data, financial, and research processes to align our fundraising operations and communications with our plan for enduring contributed revenue growth. The Development Operations Manager will join the development team, reporting to the Director of Development, Barry Ó Séanáin, and ensuring the smooth financial and CRM operations of the department utilizing our Tessitura database system. The candidate will also work closely with the Database Administrator to ensure efficient and effective database operations companywide, and will sit on our internal Tessitura Steering Committee. Responsibilities/Essential Functions: 1) Database Management a) Oversee all development gift entry procedures b) Report generation, list pulling, and basic data analytics responsibilities in Tessitura c) Ensure customer and financial data integrity, clean up, and reconciliation. d) Execute batch posting, accounting reporting and accounting point of contact e) Generate tax receipts for all donations f) Maintain acknowledgement processes g) Maintain Adyen reconciliation and chargeback issues h) Create TNEW website page for all development transaction pages i) Sit on Tessitura Steering Committee and collaborate with committee members to maintain and improve company wide data processes j) Oversee fiscal changeover procedures in the database in collaboration with Ticketing and Marketing Data Manager k) Build out annual GL codes in the database, in collaboration with Ticketing and Marketing Data Manager l) Troubleshoot system issues and triage with Tessitura support teams 2) General Development Operations Support a) Support the Director of Development and collaborate with the wider department in cultivation and management of our donor pipeline across all revenue lines b) Project management of reporting processes and delivery of regular development reports and analytics c) Support events team with event data including financial fundraising reporting and attendance d) Maintain collections processes for the development department across annual and campaign pledges e) Prepare development department payment requests f) Provide ad hoc data support to the Director of Development g) Maintain and update development department webpage to remain current. h) Support the Director of Development in developing annual department budgets for software and hardware 3) Data Entry a) Ensure accuracy and integrity of customer and financial data across the CRM for efficient information management for the development department b) Report generation, list pulling, and basic data analytics responsibilities in Tessitura c) Ensure donor and stakeholder information is kept up to date in the database 4) Perform other tasks as required Qualifications, Special Attributes and Qualities Ideally, the successful candidate will possess these skills and experience: · Three (3) years of experience with a CRM, ticketing software, Tessitura, or another comparable database tool · Ability to remain focused on essential goals · Ability to prioritize and reprioritize in an entrepreneurial environment · Ability to work well both independently and collaboratively within a tight-knit team dynamic · Experience working within a database · Excellent proficiency with Microsoft Office Suite · Strong verbal and written communications skills As IAC is committed to representing diverse identities in its artistic programming, so too is the organization committed to diverse representations in the administrative team. Irish Arts Center is an equal employment opportunity employer, and will consider all applicants for employment without unlawful discrimination based on race, creed (religion), color, sex (including gender expression), national origin, sexual orientation, military status, age, disability, predisposing genetic characteristic, marital status or domestic violence victim status, or any other characteristic protected by law. Physical Factors: Working Requirements (Travel Requirements, Overtime, Shifts, On-Call, etc.): · This is an in-person and hybrid position, requiring on site attendance at least three days per week. Compensation and Start Date The salary range for the Development Operations Manager is $75,000 to $80,000 and includes a full benefit package, including four weeks paid vacation, a high quality health insurance plan (with 100% employer-paid premiums), 403b retirement investment plan, and commuter benefits. This is a full time, exempt position requiring on site attendance at least three days per week. Some evening and weekend work required. Irish Arts Center currently provides a monthly commuting credit for full time employees who are either required to or who elect to work on site at least three days per week as a general rule. Remote work policy in general and the hybridity status of all roles is subject to business and organizational needs and may change at any time at the discretion of management, with input from relevant staff and supervisors. Deadline for applications is Friday, December 20. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned. How to Apply Please send a resume and cover letter in a single PDF file to ********************************. In the subject line, please write the job title and where you found the job post. For example, “Development Operations Manager, LinkedIn” Applications submitted through LinkedIn will NOT be reviewed.

We are a values-driven company focused on safety, accountability, integrity, teamwork, and customer service. As a senior leader, you'll shape strategy, inspire teams, and influence our future direction. We're looking for a leader with experience in electric motor, generator, or pump repair industries, who is proactive and dedicated to exceptional customer and employee experiences. Your leadership will drive change, set new industry standards, and make a lasting impact. Join us for growth opportunities, competitive compensation, and the chance to make a meaningful difference. If you're ready to lead with vision and inspire innovation, apply now! (offering relocation) Responsibilities & Expectations: The Operations Manager is responsible for driving continuous improvement and customer satisfaction by managing the operational framework. This includes leading and supporting Continuous Improvement Process Solutions (CIPS) related to customer satisfaction, quality, safety, productivity, and employee relations in a motor and generator repair facility. The Operations Manager will oversee supervisors, leads, technicians, equipment, and materials to achieve both daily and long-term production goals. This is a highly visible, high-impact position that offers an opportunity to significantly influence the organization's success and growth. Key responsibilities include: Provide leadership, guidance, and performance management to build a world-class team focused on safety, engineering, quality, customer service, teamwork, and entrepreneurial spirit. Achieve financial targets in the service center's Annual Operating Plan (AOP) through management of repair job margins. Ensure procedures and standards are in place to meet customer requirements, including inspections, data collection, and material delivery, while adhering to company standards of work. Develop and monitor a monthly priority list to meet customer delivery timelines and financial goals. Assist in developing work plans, operations scheduling, material expediting, and time estimates for work operations. Direct hourly workers to maintain safety standards and participate in site-specific safety audits, incident reports, training, Job Hazard Analysis, LOTOs, housekeeping, and inspections. Enforce accountability at all levels through consistent record-keeping and training. Maintain an overall training plan and ensure required certifications are up to date for hourly employees. Plan, direct, and coordinate hourly labor requirements on the shop floor to support incoming tear-downs, inspections, and production repair jobs. Manage staffing for the hourly workforce and oversee time logging, job performance, work plans, and overtime tracking/authorization. Lead efforts to improve key customer-facing metrics (Quality, Time to Quote, Approval to Ship, and Ship to Invoice) as well as key operational metrics (Safety, Margin Performance, Labor Utilization, Direct and Indirect Costs). Act as a strategic problem solver with a strong passion for driving growth across the organization. Qualifications & Competencies: Technical Expertise: Background in motor, pump, or generator repair or field service. Education: Bachelor's degree in Engineering or Operations, with supervisory experience in a related industrial field. Experience: 10+ years of experience, including leadership roles in service and manufacturing environments. Industry Knowledge: Strong understanding of motor and pump repair services, including machining, electrical testing, and assembly processes. Operational Systems: Familiarity with production and materials control systems. Continuous Improvement: In-depth knowledge of lean manufacturing principles and production scheduling. Technical Skills: Proficiency with Microsoft Office and business management systems. Communication: Exceptional verbal and written communication skills, with the ability to provide clear instructions, prepare reports, and engage with stakeholders. Leadership: Strong interpersonal skills for coaching, feedback, and performance management. Problem Solving: Excellent analytical, decision-making, and problem-solving skills. Organizational Skills: Ability to manage multiple projects simultaneously while meeting deadlines. Customer Service: 7+ years of customer service experience in an industrial setting or equivalent education is preferred. Attention to Detail: Meticulous attention to detail and superior organizational skills. You'll thrive in this role if you… Lead with integrity and prioritize safety, committing to a safe and ethical workplace. Value teamwork and accountability, working well with others, taking responsibility, and delivering on commitments. Focus on the customer, always aiming to provide an unmatched customer experience. Have an entrepreneurial spirit, being proactive, innovative, and thriving in a fast-paced environment. Communicate effectively and clearly, keeping everyone informed with purpose. Stay curious, continuously seeking new knowledge and striving to grow personally and professionally. Benefits: Paid Time Off (PTO) 401(k) Employer Match Bonus Incentives Tuition Reimbursement Program Medical, Dental, and Vision Plans Employee Assistance Program (EAP) And more! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Any offer of employment is contingent upon the successful completion of a background check and driving record investigation. As a federal contractor, we maintain a drug-free workplace and require candidates to pass a pre-employment drug screening.

A Valcourt Operations Manager is responsible for leading and managing branch operations in a specific geographical area to achieve business goals and maximize profitability. As an operations Manager the duties include building an operations delivery team, setting performance objectives, assuring workers follow all safety procedures, evaluate and optimize operational performance, ensure company standards are upheld, and prepare operational financial reports. They will be responsible to develop staff, foster a positive environment, ensure customer satisfaction and proper branch operation. They must take a hands-on approach and be committed to the expansion and success of the business by assuring the operation team is implementing strategies that increase safety, productivity, profitability, and client satisfaction. Responsibilities Hiring, Terminating and Managing Operations staff. The staff would include but not be limited to Project Managers, Assistant Project Managers, Projects Coordinators, Superintendents and Foreman. Scheduling and assigning contracted projects to the Operations Team. Forecasting monthly revenue and gross profit projections Assure that all operational process and procedures are being followed(FMI Process, job activations, change orders, etc.) Monitoring the budgets on all projects within the region. Implement action to assure all means necessary are being applied to manage projects to budget. Responsible to assure projects are run safely and within company Safety Policies and OSHA Guidelines. On occasion the Operations Manager may be required to directly manage select key projects. The Operations Manager will work out of Millstone, NJ Waterproofing Office. The Operations Manager will report to the General Manager Required Skills/Abilities: Use of Procore / Timberline or equivalent construction management software. Experience working with labor, and capable of managing an outside workforce Proven experience managing construction services with direct employees/field technicians as well as including suppliers and subcontractors. Strong financial skills including forecasting, budgeting, and analyzing financial statements and working with construction accounting systems and job cost reports. Effective oral, written, and presentation skills; the ability to lead meetings at all levels; the ability to build strong relationships at all levels of the organization while treating all with dignity and respect. Strong coaching and mentoring skills to develop and challenge direct reports to improve their performance, knowledge, skills and abilities, and a determination to promote from within when feasible to further company growth. Demonstrated ability to work independently and manage multiple, competing priorities. Strong computer skills (MS Outlook, Word, Excel, Power Point, job cost/estimating) To be an enthusiastic, performance-driven manager who can translate the company's passion through the entire organization with operational, quantitative plans, goals and schedules for improvement. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

LHH Recruitment Solutions is working directly with the founding partner of a Chambers ranked boutique NYC law firm who has asked for our assistance with the firm's white-collar need. The firm will wait for you to collect your bonus before making a move. Details below: In this role, you will handle government investigations, healthcare litigation, and general commercial litigation matters. You can expect a hands-on experience appearing before regulatory agencies, defending witnesses, and speaking with clients directly. These cases are high profile matters followed by national news outlets. This firm prides itself on work life balance and the founding partner ensured me “that's not just lip service”. Billables to bonus are 1500 hours. Salary and bonus are 70-75% of the Cravath scale. Hybrid arrangement - They are flexible. Most attorneys are in the office 3 days a week. A JD and current employment with a law firm is required.

General Description The Event Operations Manager will directly support the Director of Event Operations in effort to best streamline the event execution process. The right person for this role will oversee all operational aspects of event execution based on the plan that has been created by our event managers and clients. This includes, creating service and expo plans for event captains, building weekly schedules, tracking employee punches, providing supervisory oversight & support on the floor & in the BOH during an event, and providing real-time coaching & employee feedback to continuously strive for the highest standards of service. This is a full time salaried position with a starting pay rate of $75000. Job Responsibilities/Essential Functions ● Creates all event Captain Service and Expo plans ● Weekly scheduling: Family meal, porters, housekeeping, & security ● Creates and circulates weekly event digest ● Weekly invoice reconciliation ● Ensures call sheets are up to date ● Updates event staff opening, closing, and side work checklists as needed ● Updates station guides seasonally or as needed ● Maintains and updates 7shifts event calendar ● Maintains oversight of event inventory ● Oversees the flow of rentals while hosted within the hotel ● Ensures all event rental orders are properly checked-in and picked up on a weekly basis ● Approves event shift swaps and changes ● Tracks event staff clock-in, clock-out, & break times ● Attends weekly Events Operations meetings with the Event Managers and EOD to review and strategize BEOs for the upcoming weeks ● Post-event feedback breakdown ● Sends out weekly staff announcements ● Filing (online & in-office) ● Maintains a granular awareness of all upcoming event details, changes, additions, etc. ● Suggests schedule adjustments for upcoming events as needed Position Skills & Demands ● Must be able to commit to [50] weekly hours on-site ● Previous experience in operations is a plus ● Able to Captain an event if necessary ● Comfortable providing coaching and direct feedback to all event staff ● Working knowledge of Google Suite and Google Workspace ● Dedicated to excellence and superior client service [Wythe Standard] ● Serves as a shining example for all Event Staff to model themselves after ● Maintains a positive attitude in the Events Department and throughout the building. ● Coordinates the flow of event information throughout and across all departments and channels ● Stellar administrative and communication skills Basic requirements ● Must have at least a year of administrative experience in a corporate environment ● Must have previous management experience ● Experience in operations is a plus ● Able to lift and carry 40 lbs ● Able to stand and work for 8+ hour shifts ● Able to work outdoors when necessary

Empowered Hospitality is on the lookout for rockstar General Managers for our fantastic hospitality clients located in New York, NY! What We're Looking For 3+ years of GM experience Excellent leadership and operations skills Extensive experience in personalized guest service that exudes hospitality Strong floor presence with a detailed understanding of Front of House operating procedures Highly intuitive, problem-solving nature - able to identify operational issues and create solutions Demonstrated success with exceeding financial, customer and employee engagement/retention goals A passion for the hospitality industry What Our Clients Offer Competitive compensation and benefits Opportunity to be part of a new and exciting concept! Empowered Hospitality and our clients are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Golden Steps ABA is a Health Care Organization, that delivers Applied Behavior Analysis (ABA) Services to children with Autism Spectrum Disorder (ASD). We provide individualized services in the home, schools, and clinics to assist individuals up to 21 years of age and work on specific skills, and behaviors. We pride ourselves on our exceptional quality of care. Who We Are: With nearly 1100 employees strong across 16 states and numerous clinics, we are on a mission to provide compassionate and high-quality care to our pediatric patients. Our promise is to foster an inclusive and impactful work environment where every team member can thrive both professionally and personally. If you are passionate about making a difference and want to contribute to a team that values dedication and compassion, join Golden Steps ABA in our commitment to excellence in patient care and team success. A day in the life: Defining, implementing, and revising operational policies and guidelines for the organization. Executing new growth directives. Partner with Human Resources to recruit talent and oversee employee training programs. Partnering with the intake department to oversee client onboarding. Providing operational support to therapists in the field. Monitoring Client's Insurance Plans and Eligibility. Submitting Authorization Requests to Insurance Companies Optimize business workflows. Scheduling and maximizing field teams' work schedules. Other tasks are assigned. What you will bring: 2 years of experience with, and an exceptional understanding of, leadership and management, preferably in a healthcare setting. Strong time management and organization. Excellent written and oral communication. Results-driven and able to communicate. Great planning and project management skills. Education: Bachelor's degree preferred What you will love most about Golden Steps ABA: Competitive salaries. Referral Program. Team building events. 401(k) matching. Dental Insurance. Vision insurance. Health insurance. Life insurance. Generous paid time off. Training. Tuition discount. Friendly, enjoyable, and mission-driven work environment. Collaborative, fast-paced, and forward-thinking workplace. Ongoing professional development opportunities.

The Little Beet is raising the bar in the quick service industry. We give people access to simple, nutritious, and crave-able food - fast! So, that anyone can eat well on the go. We want everyone to eat our food all the time because food should make you happy and make you feel good. The experience of going out to buy food should be effortless and enjoyable. This is what we stand for and our team culture, like our food, is one that fosters growth and makes you feel good. The General Manager will lead the operation of our restaurants. The General Manager has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned. Responsibilities: Oversee all aspects of the operation within the restaurant Provide consistent execution and exemplary service to our guests Create and update business strategies for the operation to drive sales Manage labor deployment within parameters of budget Direct Front of House team to ensure all opening, mid, and closing procedures are followed Maintain cleanliness and organization of the restaurant Recruit, interview, hire, and retain a successful team Train, coach, and mentor all team members Ensure completion of food safety checklists Maintain and manage food cost, troubleshooting any issues that may arise Manage P&L, forecasting, COGs, and inventory control Benefits: Enrollment in Company-contributed health coverage plan, including dental and vision PTO starting at 15 days 401k with up to 4% match after ninety (90) days of employment Life insurance coverage fully paid by the Company Pre-tax commuter benefits Pet insurance Team member discounts at all our brands Qualifications: Minimum 2 years of General Manager experience in a restaurant with comparable steps of service and volume Toast POS, Clover, or similar POS experience Previous experience with P&L, forecasting, inventory, and COGs strongly preferred Strong critical thinking and problem solving abilities required Certifications: A NYC Food Handlers License is required to be considered for this position. Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, martial status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.

GENERAL MANAGER - NEW OPENING - JKS RESTAURANTS Schedule - Full Time Salary - To be discussed Experience - Previous experience as a General Manager in a quality restaurant. JKS Restaurants are seeking a General Manager for a new restaurant opening.The successful candidate will be personable, passionate, and possess exceptional experience in the fine dining space. This is a fantastic opportunity for an experienced General Manager looking to join an award-winning, critically acclaimed group with huge plans. The Group JKS Restaurants is a London based group. Founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 5 Michelin Bib Gourmands and one restaurant ranked in the World's 100 Best restaurants. In London the JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle's; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. Across the Middle Berenjak, Gymkhana and Hoppers can be found in Dubai, Sharjah, Doha and Riyadh. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group. The Role We're looking for a General Manager with a fine dining/Michelin Star background and a passion for delivering exceptional guest experiences. As General Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the management teams, you will be responsible for the overall performance of the front-of-house team, managing financials, recruitment and team development, stock management and health and safety. As General Manager, you will be responsible for: Overseeing a large restaurant opening, and communicating with our London Ops & Support teams. Ensure the restaurant operates to the highest industry standards. In line with our other venues. Hiring teams, coaching and mentoring managers to enable an exceptional level of care and service, ensuring that all guests leave with a positive and memorable experience; Inspiring, motivating and training FOH staff to deliver the highest levels of service; Carrying out all opening and closing procedures. Ensuring our restaurant remains operable and compliant throughout. The successful General Manager will have: Previous experience as a General Manager in a fine dining - preferably a Michelin-starred restaurant; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group.

Shuko: General Manager About Shuko: Shuko was born in 2013 from the combined vision of Chefs Nick Kim and Jimmy Lau, who met while working together at Masa. Shuko is a modern sushi restaurant that brings together the chefs' ideas and passion in daily omakase and kaiseki menus, veering away from established norms in luxury sushi establishments through its innovative use of ingredients and its hip atmosphere. In its decade of operation, the restaurant has earned numerous accolades including a four-star NY Times review. For more information about Shuko, please visit: ********************* Who We're Looking For: Shuko is searching for an experienced General Manager to lead all aspects of front-of-house service and overall management at its Greenwich Village restaurant. The GM role at Shuko requires high-level hospitality standards, business management skills, and team leadership talent. This is a hands-on, culture building position that trains and leads the service team and is deeply involved with running the dining room and cultivating the guest experience from open to close. The successful General Manager will have an excellent understanding of Shuko's style of service and menu offerings, and will work to uphold the restaurant's standards every day. Responsibilities: Oversight of all aspects of front-of-house service and overall operations at Shuko Uphold and continually improve service standards and customer experience Hire, train, manage and schedule FOH team Manage guest relations, reservations and databases Lead daily restaurant pre-service and floor team preparations Oversight of beverage program and collaborate with sommelier and bartender on menu changes, ordering, and inventory management Provide detailed daily managerial and service reports to ownership Build team culture through training sessions, service education, and performance reviews Implement company disciplinary measures as appropriate to staff circumstances Collaborate with ownership on development of catering and buyout opportunities Collaborate with HR to ensure HR policies are enforced and employee files are up-to-date Develop key performance indicators in collaboration with ownership Respond as required to financial performance reports with adjustments to budget, discretionary spending, staffing and reservations File weekly payroll in collaboration with accounting and payroll service, and monitor related expenses Keep restaurant in state of readiness for DOH inspections Collaborate with finance team and ownership on business administration functions (i.e. ordering, invoice approval, vendor payments, cash drops, etc.) Qualifications: 5+ years experience in an equivalent restaurant management role in a fine-dining establishment 10+ years experience in front of house service in fine dining establishments Highly organized and detail-oriented with the ability to multi-task Outstanding management, mentorship, and training abilities Able to project manage and problem solve with attention to timeliness and meeting deadlines Ability to work well under pressure and be a calm problem-solver in a fast-paced environment Ability to stand and work for shifts of 8+ hours Available to work holidays and weekends Ability to maintain a professional appearance at all times Ability to communicate clear and concise verbal and written instructions Experience in oversight of administrative responsibilities, HR implementation, payroll filing, and general F&B business management Strong grasp of POS and reservation software platforms Current NYC DOH Food Handler's certification Compensation: This position will have a base annual salary in the range of $100-120K. In addition, this position will be eligible for the following benefits: Full subsidy of individual health, dental and vision insurance premium Bonus opportunities Two weeks of paid time off Transit and commuter benefits 401k with employer match after 12 months Application Process: Candidates should send an email to ************************* with “General Manager” in the subject line, and include the following information: Cover letter Resume Qualified candidates will be contacted directly. Shuko provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation to view or apply for this position, please contact us via *************************.

Assistant Manager AKIRA Assistant Managers are fanatical salespeople, goal-driven & servant leaders. They ensure that our customers are styled by experts who eat, sleep, and breathe fashion. We live to make our customers look & feel good! They relentlessly hire & train to ensure their store has top-notch talent! Through leading by example and thinking & acting like an owner, our managers stop at nothing from achieving their personal & store goals. Responsibilities: ● Recruiting, interviewing, & hiring new employees & managers ● Training, developing, & retaining top-notch employees & managers ● Developing & maintaining a high store morale ● Reinforcing & improving our selling culture through our 5 steps of selling ● Delivering in the moment & written feedback ● Acting as a supreme motivator for employees & managers ● Ensuring store operations and visual presentation are up to AKIRA standards ● Upholding and enforcing all AKIRA policies ● Achieving & surpassing individual sales goals ● Achieving & surpassing the store's daily, weekly, & monthly sales goals ● Leading by example to promote and exemplify AKIRA's culture, & code of conduct through our 4 principles Requirements: ● Passion for fashion ● Fanatical work ethic ● Strong Leadership skills ● Excellent communication & organizational skills ● High motivation and an appropriate sense of urgency ● Minimum of 1 year experience in retail management ● Ability to supervise, motivate, & direct employees effectively ● Ability to adapt well to new direction and embrace change ● In-depth knowledge of visual merchandising & customer service ● In-depth knowledge of store operations including: inventory control, loss prevention, retail systems, & store budget preparation ● Ability to work in a highly entrepreneurial environment, where being hands-on is critical to our store's success ● Ability to work in a collaborative environment and establish & sustain strong relationships with employees & managers

Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone The General Manager will be responsible for the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club. The General Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. This is a Monday through Friday role with 1 weekend shift per month. Benefits On-Demand Pay Competitive pay plus bonus potential Medical, Dental and Vision insurance Vacation/Holiday/Sick Time Pay Employee perks and discount program Free Black Card Membership 401(K) Plan As the General Manager you will: Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follow superior customer service guidelines. Manage day-to-day club operations. Provide leadership within a team to set and achieve club goals. Recruit, onboard, and train high-performing employees. Delegate responsibilities to club staff and enforce all PF policies and procedures. Track club and employee statistics and reports (weekly, monthly, annually). Administration and processing of all weekly/bi-weekly employee payroll and ensuring payroll is within budget. Coach and counsel team members through disciplinary process up to termination. Execute retail transactions with accuracy and drive sales goals. Requirements: What you bring to the table: 1+ years of Customer Service experience 2-3 years of experience supervising and leading a team Must be 18 years of age Associate or bachelor's degree are preferred. Willing to become CPR/AED Certified (Training provided by Planet Fitness) Strong customer service skills Strong problem resolution skills Strong verbal and written communication skills Basic computer proficiency (Microsoft Suite) Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Compensation details: 48500-52000 Yearly Salary PI28859f7c9752-26***********5

The Role: At Freebird, product and people are the heartbeat of our story and the “sole” of our brand. Creating beautiful, unique boots laid the foundation to that story but the feet inside our boots built the journey. Freebird employees reject the norms of an ordinary customer experience and pride ourselves on building deep and genuine relationships with our customers. Those relationships have always been at the forefront of everything we do and is the reason why we are so excited to rapidly expand our store footprint throughout the U.S. As we experience hyper growth, we are looking for career driven individuals that are as obsessed with creating an exceptional customer experience as we are. Beyond building beautiful stores we will be hiring teams of unique and diverse individuals that represent our brand and our mission in each region. These teams will be a part of shaping the voice and character associated with the Freebird name. These individuals will have the opportunity to career climb in a quickly growing company that puts people and product above all else. The ideal candidate will be passionate, self-driven, and a highly organized individual with a desire to make a difference in people's lives. Additionally, they will be confident, creative, bright, friendly, helpful, detail-oriented, and able to consistently perform at the highest level. Candidates must be well spoken and confident in their ability to interact with strangers, as well as be able to remain calm and organized at all times. Responsibilities: Leadership and Team Development Contribute to a positive work environment that all employees are excited to come into, be challenged by, and contribute to Be a proactive and solution-based contributor Create and contribute to an environment where knowledge is being passed down successfully and feedback is welcomed Lead by example, implement and uphold Freebird's standards amongst your peers and Stylists Network/recruit within our four walls and in the community Ownership of Stylists daily development and coaching “in the moment” Ensure all employees understand company policies Maintain a strong understanding of team/personal development (strengths/weaknesses, responsibilities) Customer Experience Exemplify, create, and uphold a positive and unique customer experience, ensuring all team members can successfully execute the Freebird experience Actively manage training of all Stylists on the customer experience Make every customer interaction memorable and unique to their individual needs Continually build a clientele base and develop relationships in your community Have your finger on the pulse of your sales floor and take ownership of all customer interactions Build a strong knowledge of our Company story, product line, brand aesthetic, and philosophy to effectively teach and inspire our team and customers Operations/Inventory Management Analyze business trends and have a strong understanding of store numbers, best sellers, KPI's and put that knowledge to work Maintain knowledge of stock room capacity and keep inventory neatly organized within it Meet cleanliness standards on a daily/weekly/monthly basis Ensure all operational policies and systems are being met daily Visual Merchandising Track best sellers and inventory weekly Know when new shipment is coming and having a plan for where new shipment will be merchandised Manage and teach company standards for all product styled on the floor Ensure all store inventory is merchandised on the sales floor Follow company merchandising guidance Business Planning Monitor business trends to work with Store Director ahead of time, to guarantee the team is staffed properly to drive business Continuously assess business performance through reports and sales data to create action plans to improve results for the store Learn the importance of planning and thinking through making the schedules Relay critical business events/information to team members Drive business results by maximizing daily sales goals, setting challenging goals for your team and recognize exceptional performance Requirements: 2+ years relevant customer service experience in a fast paced, challenging, and creative customer facing environment High School diploma required Bachelor's degree in business or related field preferred Excellent organizational, verbal and written communication skills Able to work flexible schedules including nights, weekends and holidays Compensation: hourly base rate + commission