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  • Performance Manager

    Pike Telecom

    Lead manager job in Mansfield, MA

    Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike. The compensation range for this position is between $100,000 to $115,000. Senior Performance Support Manager As a strategic partner to Vice Presidents and operational leaders, the Senior Performance Support Manager drives performance, accountability, and alignment across key business functions. This role bridges field operations with enterprise goals through financial insights, project leadership, and best practice implementation. What You'll Do: Strategic Partnering: Deliver actionable financial and performance insights to guide leadership decisions. Initiative Leadership: Oversee cross-functional projects, track milestones, and ensure alignment with strategic priorities. Operational Translation: Turn financial data into operational strategies that boost efficiency and profitability. Metrics & Reporting: Manage dashboards and KPIs, ensuring clarity and consistency across teams. Process Optimization: Standardize tools and practices to drive operational excellence. Contract & Business Development Support: Coordinate legal reviews, maintain contract visibility, and streamline proposal processes. What You Bring: Bachelor's in Business, Finance, Engineering (MBA preferred) 5-7 years in project management, financial analysis, or operations Strong Excel, PowerPoint, Power BI skills; Oracle experience a plus Proven ability to lead initiatives and communicate with executives Analytical mindset with a knack for simplifying complexity Key Competencies: Strategic thinking & problem-solving Cross-functional collaboration Financial & operational fluency Project ownership & influence Clear, confident communication
    $100k-115k yearly 1d ago
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  • Business Manager, Investment Team

    Partners Capital 4.4company rating

    Lead manager job in Boston, MA

    Founded in 2001, Partners Capital is a Global Investment Office acting for distinguished endowments and foundations, senior investment professionals and prominent families across the globe. With $70B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes. Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York's Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. The firm employs more than 350 people across its eight offices located in Boston, New York, London, San Francisco, Paris, Singapore, Hong Kong and Dallas. Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued. Position Description Reporting to a Client CIO Partner, this business embedded Talent Manager role will focus on reactive and proactive team and account staffing for business and client needs, identifying and partnering with the Human Resources team on skills-based, professional and career development, act as the point of contact for early career hiring programs and fully engage in lateral hiring processes, as well as the own the mentor program. Key Responsibilities include, but not limited to: Strategic Organizational Design: Partner with the Head of North America to design and evolve the organizational/team structure aligned to regional growth strategy, priorities, and operating model. Assist with strategic workforce planning initiatives to ensure the right capabilities, roles, and capacity are in place to meet short- and long-term business objectives. Help assess team effectiveness and recommend changes to improve decision-making, scalability, and collaboration. Analyze talent, performance, and cost data to inform org design decisions and scenario planning. Internal Staffing Needs and Management - Client and team staffing responsibilities: Allocate resources to Client account teams balancing workload, skill sets, and client demands to ensure accounts have the right people, preventing burnout while maximizing firm efficiency and career progression. Manage capacity, push back on unrealistic people demands, and facilitate career growth for early career team members by giving them quality and growth experience. Actively monitor team member workload, skill development, and burnout levels. Constantly assess team availability versus incoming new business, often pushing back on senior staff as appropriate. Ensures teams have necessary headcount and the right talent for urgent or complex tasks; staff planning. External Hiring Needs - Team staffing responsibilities: Partner with Talent Acquisition team to identify, assess, sell, and hire top talent for early career and lateral business needs. Team performance optimization and development: Assists in designing talent development strategies that grow people through experiential learning, on-the-job exposure, and targeted education, building high-performing teams. Create stretch assignments and project-based learning experiences aligned to business priorities. Ensure right mentor pairs are established, set expectations, and monitor effectiveness. Manage intern and analyst programs to included recruiting, hiring, onboarding, performance management, etc. Key responsibilities may be assessed and are subject to change from time to time based on the needs of the business. The individual may be required to work overtime as needed. Additional responsibilities include: Responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team. Ensure full compliance with all local data protection regulations and privacy controls, and any related issues are raised via the appropriate channels. Qualifications / Attributes Required: Bachelor's degree required with 7-10 years of experience in financial services. Business role experience embedded in organization with a focus on building and managing high performing teams. Experience managing business led people/talent programming in matrixed organizations. Ability to translate business strategy into capability and talent needs. Strong stakeholder management and consensus-building skills. Experience managing talent in results-driven, high-accountability environments. Ability to calibrate performance across teams via incentives and metrics. Navigate compensation, promotion, and recognition in pay-for-performance cultures. Highly strategic, organized, and detail-oriented, with the ability to manage multiple priorities and deliver under pressure in fast-paced environments. Benefits and Compensation Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits, and a flexible “results-focused” working model. Our benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, commuter benefits, paid time off and a 401(k) plan with employer matching. The Firm also supports global philanthropy via a charity program and volunteer day. In addition, we champion a variety of wellness and social events. We also support the pursuit of professional certifications such as the Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc. Massachusetts requires Partners Capital to include a reasonable estimate of the base salary range for this role. This base salary range is specific to individuals applying to work in our Massachusetts office and takes into account a number of factors. A reasonable estimate of the base salary range for this role in Massachusetts is $160,000 to $250,000. The base salary offered will be determined on factors such as experience, skills, training, certifications, and education. Decisions will be determined on a case-by-case basis. The base salary is one element of our competitive compensation package. In addition to the base salary, this position may be eligible for performance-based incentives and our profit share program. Contact Details Please send your CV to *************************************** with the subject: Business Manager . Further information about Partners Capital is available on our website ********************* For all California residents, please click here to view the Partners Capital California Applicant Privacy Notice
    $160k-250k yearly 1d ago
  • SALT Manager: State & Local Tax Strategy & Compliance

    BDO USA 4.8company rating

    Lead manager job in Boston, MA

    A leading accounting firm in Boston seeks a Sales & Use Tax Manager to advise clients on tax regulations and compliance. The role involves significant client interaction, managing tax-related issues, and supervising tax professionals. Ideal candidates should have a Bachelor's degree, a minimum of four years in state and local tax, and strong communication skills. This position offers competitive pay and opportunities for career advancement within a supportive culture. #J-18808-Ljbffr
    $98k-126k yearly est. 1d ago
  • General Manager

    Grove Point Marinas

    Lead manager job in Westerly, RI

    About the job: Grove Point Marinas is expanding and seeking a General Manager at a marina in Westerly, Rhode Island! About the Company: Grove Point Marinas is a rapidly growing, private equity-backed owner and operator of marinas throughout the US. We acquire, improve, and manage high-quality marine properties, combining institutional investment discipline with hands-on operational excellence. Our platform is scaling quickly, and we're building a best-in-class team to support that growth. About the Role: We're seeking a General Manager to streamline the administrative responsibilities of our marinas; including revenue management, CapEx initiatives, hiring and training, departmental oversight, controlling expenses, customer service and contract management. Responsibilities: Oversee all aspects of management, including staffing, inventory, and sales performance. Develop and implement effective sales strategies to maximize revenue and profitability. Train, mentor, and supervise staff to enhance their skills in customer service and sales techniques. Communicate effectively with team members to ensure alignment on goals and operational procedures. Foster a culture of teamwork and collaboration among staff members. Qualifications: 3-5 years marina experience, with at least 1-2 years in management. Excellent communication and organizational skills. Ability to train and develop staff through effective coaching techniques. Hands-on leader who can motivate a team and ensure that all functions run smoothly. Ideal candidates will have Service backgrounds and be focused on delivering exceptional customer service. If you are passionate about the marina industry and have the skills necessary to lead a successful team, apply for this exciting opportunity! This is a FT onsite position with competitive pay and benefits: 401(k) matching Health insurance Dental insurance Vision insurance Paid time off
    $52k-101k yearly est. 1d ago
  • Sterile Processing Manager

    Pride Health 4.3company rating

    Lead manager job in Worcester, MA

    Pride Health is hiring for a Interim Sterile Processing Department Manager to support our client's medical facility based in Worcester MA. This is a contract opportunity and a great way to start working with a top-tier healthcare organization! Job Responsibilities: Oversee daily operations of the Sterile Processing Department (SPD), ensuring efficient workflow and compliance with hospital policies and regulatory standards Manage, mentor, and schedule SPD staff to maintain appropriate coverage and productivity Ensure proper decontamination, inspection, assembly, sterilization, and distribution of surgical instruments and medical equipment Maintain compliance with AAMI, AORN, Joint Commission, and infection control standards Monitor and document quality assurance, sterilization logs, biological indicators, and equipment maintenance records Collaborate with Operating Room leadership, Infection Prevention, and Materials Management to support surgical services Identify and resolve operational issues, including instrument shortages, equipment malfunctions, and process improvement opportunities Provide staff education, competency assessments, and performance feedback Support inventory management, case cart accuracy, and vendor coordination Prepare reports and communicate departmental performance, risks, and corrective actions to hospital leadership Licensure, Registration, and/or Certification Required: 2 years of experience HSPA or CBSPD AHA BLS Additional Information: Location: Worcester MA Job Type: Contract- 13 weeks 40 hours per week -08:00 - 16:30 Pay Range/Salary Range: $4000/wk - $4500/wk Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
    $66k-89k yearly est. 2d ago
  • Operations Manager

    RCM Technologies, Inc. 4.2company rating

    Lead manager job in Norwood, MA

    Permanent Placement Title: Operations Manager Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus : Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth. Position Description: Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities. Responsibilities: Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production. Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth. Completes resource planning and proactively identifies resource gaps. Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization. Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings. Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives. Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures. Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities. Qualifications: Minimum 5 years of people management experience, preferably in the medical device industry. Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ). Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies. Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus. Able to actively listen, flex communication style, and respond with empathy. Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization. Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills. Demonstrates good financial and business acumen, able to manage financial expenses and budgets . Education & Certifications: BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus. Benefits: 401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days Equal Opportunity Employer: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. About RCM: RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
    $170k yearly 3d ago
  • Department Manager - Civil/Site

    Hilgartwilson, LLC 4.1company rating

    Lead manager job in Boston, MA

    Colliers Engineering & Design is seeking a Department Manager to lead our Civil/Site team in Boston, MA! The Department Manager is responsible for the professional, technical, management, marketing, administrative and financial aspects of their department and represents firm as expert in their specific department field. Manages the department in order to provide cost effective services to various department managers, project managers, staff and other employees in a manner which produces an adequate profit for the company. Join our Civil/Site team and build your career alongside the best our industry has to offer. Whether facilitating a large warehousing complex, all-star sporting arena, residential development, or planning a mixed-use establishment in a downtown business district, joining Colliers Engineering & Design will accelerate YOUR success! Responsibilities Provides leadership, strategic/managerial direction, and guidance for a discipline to achieve established financial and growth goals for the discipline. Has primary responsibility for overall productivity, profitability, client satisfaction, and quality of work throughout the discipline. Develops, executes, and leads discipline marketing and business development strategies in collaboration with the Corporate Marketing and Business Development teams. Evaluate and monitor proposal development and contract execution throughout the discipline ensuring compliance with Company standard operating procedures. Evaluate and monitor billing and collections throughout the discipline ensuring compliance with Company standard operating procedures while meeting or exceeding discipline financial goals. Serves as a resource for the leadership team throughout the discipline. Consistently monitors the backlog of work and the sharing of resources within the discipline, maximizing staff utilization. Reviews staff utilization regularly and promptly addresses staff not meeting utilization goals. Actively involved with business development and the cross-selling of all company services. Prepares for the future state of the discipline through succession planning in a timely manner. Holds people managers within the discipline accountable for fostering staff professional development, monitoring staffing/recruiting activity, and effectively managing employee relations. Complies with and ensures others' compliance with all CED policies and procedures, including but not limited to the Health and Safety Program. Collaborates with the Discipline Safety Coordinator on implementing and complying with the Health and Safety Program as it specifically relates to their discipline. Travels (via car or airplane) regularly to the various regions and offices. Salary: $150,000 - $215,000 per year (depending on qualifications) Qualifications Bachelor's Degree in a related field. 15+ Years of progressive leadership and managerial experience in related field. Professional Engineer licensure (P.E.) Demonstrated effective leadership across large groups of employees. Ability to read, write and understand English for purposes of comprehending written job-related communications and verbal instructions and interactions. Excellent communication skills. Strategic thinking. Effective delegation skills. Collaboration. Ability to hold others accountable. What We Offer At Colliers Engineering & Design, our people are our most important resource. That's why we are committed to providing all our employees with a safe, comfortable work environment, potential for career advancement, and the ability to impact society through their projects as well as Company sponsored activities. This dedication begins with supporting a work life balance through a generous compensation package that includes: company paid medical, dental, and vision coverage; paid pregnancy disability leave; short- and long-term disability insurance; life insurance; a company-matched 401(k)/Roth; paid time off that includes parental and military leave; employee referral and professional license bonuses and a straight time policy that compensates exempt employees for billable hours worked in excess of 40 billable hours within a work week. We have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a free in-house resource for hundreds of educational and self-enrichment courses; mentorship program; wellness program; Women's Organization and ongoing philanthropic opportunities. Apply today to learn how you can join our team of professionals, so we can help you Accelerate Your Success! #J-18808-Ljbffr
    $69k-97k yearly est. 5d ago
  • Center Manager in Training - Relocation Required

    Biolife Plasma Services 4.0company rating

    Lead manager job in Worcester, MA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - MA - Virtual **U.S. Base Salary Range:** $80,000.00 - $110,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - MA - VirtualUSA - MA - Attleboro, USA - MA - Medford, USA - MA - Worcester **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $80k-110k yearly 1d ago
  • District Manager

    DSI Systems Inc. 4.0company rating

    Lead manager job in Boston, MA

    About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development Lead, mentor, and support RSS across multiple national retail locations. Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training. Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support. Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. Champion best practices in de‑escalation, customer engagement, and technical support. Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement Act as the senior AT&T specialist for store leadership across your district. Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. Guide RSS on building strong relationships with retail staff and third‑party labor. Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. Review and validate RSS documentation, system usage, and accuracy of customer account handling. Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross‑Functional Collaboration Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Required Skills & Qualifications 3+ years of experience leading teams in retail, customer service, or wireless communications. Exceptional coaching, communication, and team‑development skills. Strong ability to manage escalated situations with professionalism and composure. Proficiency in navigating multiple systems and analyzing performance data. Highly organized, detail‑oriented, and capable of managing operations across several locations. Ability to travel between stores throughout the district as required. Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications Previous district or multi‑site leadership experience. Background in wireless communications, retail customer service, or technical support. Experience partnering with third‑party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within! #J-18808-Ljbffr
    $100k yearly 1d ago
  • Investment Operations Manager

    Us Tech Solutions 4.4company rating

    Lead manager job in Boston, MA

    The Role We are seeking an experienced Investment Operations professional with expertise in security master and related reference data to work on strategic initiatives as well as supporting our clients through our daily production processes. Primary Responsibilities May Include: Creating and managing securities as needed. Providing security master and reference data support to Traders, Surveillance and other stakeholders across Asia, Europe, and America. Responding to all queries in a timely manner. Take the lead on responding to questions from high profile data users and liaise with Technology partners and vendors to target and resolve data issues; being able to take the lead on issue resolution escalated by internal and external parties. Reviewing exception reports such as those for GSD and Aladdin on daily basis and resolving the -exceptions Resolving cash and asset reconciliation exceptions including researching reference data points causing the breaks Partnering with global teams in West Conshohoken, PA and Boston, MA for security master related cleanup, new data points and related projects. Support staff with more complex tasks within the group, such as monitoring Pace/Summit data feeds, -supporting OMNI sec master requirements, taking lead on issue escalation and resolution. Engage with or partners on strategic initiatives, workflow improvements, additional data requirements and related projects. Leverage data quality tools to ensure the quality of our data and propose additional DQ checks when gaps are identified. Working with Team Leadership on process improvements. Be the point person to work with management on new products and more junior team members on seeing automation opportunities thru to fruition Working with more junior team members with oversight and in their development. Skills required 4+ years of experience in the asset management side of the investment management industry. Strong knowledge of investment instruments, their related reference data requirements and how they are expected to behave. Knowledge of Aladdin applications, particularly Security Master, Dashboards, AladdinView and Reconciliation. Other modules such as Trade Entry, Explore a plus. Knowledge of automation tools including PowerBI, Alteryx, GenAI, etc. to develop solutions to pursue automation, create capacity, reduce risk, and enhance efficiency. Proficiency with data querying tools such as PL/SQL and MSSQL a plus Proficiency with market data providers such as Bloomberg and Refinitive Experience with strategic data initiatives, such as systems migrations and enterprise security master. Strong organizational skills with strict attention to detail. Demonstrated success working in a high volume, high intensity environment. Demonstrated commitment to risk control and management. Demonstrated skills working on a global team including clear communication, being proactive, handoffs and escalation as needed. Excellent oral and written communication skills. Professional and decisive with outstanding business judgment and ability to see issues through to resolution. Proficient computer skills, particularly with Microsoft Office. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $61k-89k yearly est. 23h ago
  • Autonomous Vehicle Operations Manager

    Aceolution

    Lead manager job in Boston, MA

    Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.
    $75k-118k yearly est. 1d ago
  • Station Manager

    Global Elite Group 4.3company rating

    Lead manager job in Boston, MA

    Station Manager - Aviation Security (Boston Logan International Airport) Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services. Our team is at the forefront of homeland security, safeguarding critical infrastructure and ensuring seamless airport operations at some of the largest and busiest airports in the country. Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Compensation & Benefits: Salary range $70,000-$72,500 plus discretionary year-end bonus Medical, Dental, Vision Benefits (plus AFLAC options) Paid Time Off (PTO) Employee engagement, professional development, and opportunities for advancement Work environment that balances challenge with support, helping you identify strengths and grow your career Opportunities for community service and civic engagement Position Overview: The Station Manager is a leadership role focused on ensuring safe, secure, and efficient airport operations. Reporting to the Regional Director of Northeast Operations, the Station Manager will oversee day-to-day security operations, ensuring compliance with regulations, effective staffing, and a positive team culture. This position is ideal for an experienced Security Manager or Operations Manager with strong leadership skills, deep knowledge of aviation and airport security procedures, and the ability to thrive in a fast-paced environment. The successful candidate will be: Security-minded, with strong analytical and problem-solving skills. Skilled in operations management, staffing, and scheduling. Effective in communicating with employees, clients, and law enforcement or government agencies. Experienced in applying security management protocols to ensure compliance and safety. Responsibilities: Oversee daily airport operations, including staffing and post coverage. Take proactive steps to ensure a safe and secure environment for employees and contractors. Conduct walk-throughs, security inspections, and daily briefings in coordination with the operations supervisors. Document staff performance, attendance, and apply corrective measures per HR policies. Review operational reports, time and attendance, and ensure payroll accuracy. Implement cost-effective practices across the station while maintaining high-quality service. Ensure compliance with all reporting procedures and effectively communicate updates to staff. Administer training (initial and recurrent) for security personnel and provide corrective coaching as needed. Safeguard company assets, including equipment and vehicles. Deliver exceptional customer service to clients, maintaining positive professional relationships. Qualifications: Previous management experience required (aviation, airport, security, or operations strongly preferred). High School Diploma or equivalent required Must be at least 21 years old. Valid driver's license with clean driving record. Legal authorization to work in the United States. Ability to pass all required initial and recurrent training classes and exams. Eligible to obtain an airport badge with customs seal (requires DHS 10-year verifiable background check, TSA security threat assessment, and criminal history check). Why Join Us? At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company's success and growth. You'll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.
    $70k-72.5k yearly 3d ago
  • Associate Manager

    New City Microcreamery

    Lead manager job in Sudbury, MA

    What makes New City Microcreameryspecial? Our scratch kitchen combined with our industry leading team culture and use of cutting edge technology such as Toast, Restaurant365, and Paycom, you will have an opportunity for growth as we strive for greatness. The people on our teams, our unique ice cream, and our family friendly yet trendy atmosphere, are all part of what makes us An EliteRestaurant Group.We work together to create a greatfun environment - one where our guests feel at home and our team members can thrive. Fun Fact:Our leaders make dining experiences extraordinary! They make them feel like an honored guest through celebrating birthdays, date nights, anniversaries, first dates, births, proposals, holidays, graduations, weddings, and help create guest advocates! Did you know:Our hospitality group also includes The Rail Trail Flatbread Co, which currently has 2 locations and our New City Hudson location also has a secret speak easy bar disguised as a cobbler shop, shhh! Do you: Want to work for a local industry leader that has a best-in-class culinary and hospitality brand? Have a passion for delivering Vibrantexperiences for your guests? Enjoy taking on challenges and refuse to accept mediocrity? Think creatively and remain Curiouswhen driving for results? Possess the talent, vision, and desire to invest time and energy into building great teams, and developing and/or expanding a successful career? Responsibilities: Lead & Inspire Hospitality:Ensure guest satisfaction through unforgettable service Motivate & Mentor:Lead, coach, and teach your team to be the best they can be Boost Financial Performance:Build sales and maximize financial success for your restaurant Maintain The Service of Culture:Promote a fun and positive family-style work environment Drive Genuine Excellence:Excel in a culinary-driven environment with the freshest ingredients, the cleanest kitchen, top of the line equipment, and high operating standards Requirements: Experience working in a hands-on, fast paced, high volume environment Experience mentoring and training hourly team members Strong communication skills with the ability to resolve conflict and provide direction to your teams Career Advantages: Expand your management experience with as we expand Comprehensive benefits plan with options for Medical Insurance Competitive salary with annual bonus opportunity Clear path for growth and career advancement Paidholidaysoff (Thanksgiving, Christmas) Paid vacation Meal benefits 4 company staff outings If this management opportunity sounds intriguing to you, apply today, and get ready toserve the #besticecreamintheworld Job Type: Full-time Benefits: Employee discount Flexible spending account Health insurance Paid time off Paid training Referral program Physical Setting: Trendy food scene Family Friendly environment Schedule: 10 hour shift Day shift Evening shift Mid shift Weekend Holidays Monday to Friday Weekend availability Supplemental Pay: Bonuspay (quarterly) Education: High school or equivalent (Preferred) Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
    $56k-98k yearly est. 23h ago
  • Salon Manager

    Regis Haircare Corporation

    Lead manager job in Barrington, RI

    Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night #PIQ6
    $37k-57k yearly est. 6d ago
  • Ecommerce & Wholesale Growth Operations Manager

    Good Feels

    Lead manager job in Medway, MA

    About the Role Good Feels is seeking a highly organized and data-driven Ecommerce & Wholesale Growth Operations Manager to lead our Shopify DTC channel, strengthen wholesale sales, and build the systems that keep our teams ahead of demand. You'll own the Shopify storefront, manage ecommerce performance, support wholesale account operations, and maintain the tools and dashboards that ensure inventory, production, and sales all stay aligned. This role blends digital management, analytics, and operational insight to help Good Feels scale efficiently across both hemp and ecommerce-adjacent channels. Key Responsibilities Shopify Ecommerce Management Manage and optimize the Shopify storefront including product listings, navigation, merchandising, and promotions. Implement DTC strategies such as bundles, cross-sells, loyalty, subscriptions, and seasonal campaigns. Monitor and improve conversion rate, AOV, retention, site performance, and customer behavior metrics. Manage Shopify apps, integrations, AI tools, and automation workflows to drive efficiency and growth. Collaborate with marketing to execute sales events, email flows, paid media alignment, and content updates. Wholesale Channel Operations Manage wholesale order workflows, including account setup, price sheets, B2B communications, and reorder cycles. Support sales and field teams by coordinating in-store promotions, new SKU launches, and sell-through insights. Maintain wholesale dashboards tracking velocity, account performance, demand spikes, and inventory needs. Ensure alignment between ecommerce inventory, warehouse counts, fulfillment, and wholesale availability. Inventory Intelligence & Demand Planning Support Build and maintain real-time dashboards showing inventory levels, SKU velocity, and demand trends across DTC and wholesale. Set up automated alerts and reporting tools predicting when inventory, raw materials, or packaging may run low. Use Shopify analytics, wholesale velocity, promotional calendars, and historical patterns to create forward-looking demand signals. Provide weekly insights to leadership and operations to support proactive planning and timely production scheduling. Automation, Integrations & Optimization Identify and implement new integrations, AI tools, and automations to reduce manual work and improve data accuracy. Connect systems such as Shopify, Klaviyo, inventory tools, and reporting dashboards for seamless workflows. Continuously refine cross-functional processes to improve accuracy, speed, and visibility across ecommerce, operations, and sales. Qualifications 3-5 years of experience in ecommerce management, Shopify, wholesale operations, and CPG operations. Strong knowledge of Shopify (required): apps, integrations, analytics, and conversion optimization Experience with Shopify, Klaviyo, AI, ticketing systems such as intercom, gorgias etc Experience with DTC funnels, customer segmentation, and performance metrics. Strong analytical skills with competency in Excel/Sheets and dashboard tools. Excellent communicator who can work across marketing, operations, sales, and fulfillment. Highly organized, proactive, and comfortable in a fast-moving startup environment. Bonus: experience in hemp, hemp-adjacent products, beverage, or wellness industries. Performance Indicators DTC revenue growth and improved conversion rate Increased wholesale reorder consistency and account sell-through Accurate inventory dashboards and predictive alerts that prevent stockouts Improved operational efficiency through successful integrations and automations Seamless seasonal and promotional campaign execution
    $75k-119k yearly est. 1d ago
  • Store Manager

    Cumberland Farms 4.7company rating

    Lead manager job in Fall River, MA

    Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? Then you may be the perfect addition to our team! What We Offer: Competitive Wages Professional Structured Training program Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days And much more! Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience. Training Process: During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store. Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder! What you'll do: Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service! Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively. Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests' count on us to be 100% in-stock at all times. Oversee quality control, merchandising, & food safety programs in locations that offer hot food. We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary. Operate the cash register in an efficient manner In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager. Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught! Requirements Minimum Education: High School or GED Preferred Education: Minimum Experience: 1 year retail or food experience Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory Soft Skills: Comfortable talking and interacting with guests and team members High energy Ability to move from one activity to another quickly Team oriented; willing to give extra effort to help others Computer skills are helpful Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required. Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so. Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate. Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided) $50000-$58000 Wage $50000-$58000
    $50k-58k yearly 7d ago
  • LensCrafters - Assistant Manager

    Essilorluxottica

    Lead manager job in Brookline, MA

    Contract: [[cust_TypeOfContract]] Compensation: [[salary Min]] If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what's possible.GENERAL FUNCTIONThe Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics. MAJOR DUTIES & RESPONSIBILITIES * Delivers quality & improvement to exceed all key performance indicators (KPIs):o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors• Supports store business plans to maximize sales & profit• Partner with store manager to lead & develop team• Delivers clear, constructive, timely feedback & partners with Store Manager on development• Executes visual directives & maintains store appearance• Maintains positive working relationship with doctors• Promotes team compliance to all policies• Performs administrative duties• Works a flexible schedule, including nights & weekends BASIC QUALIFICATIONS * High School graduate or equivalent• 1+ year(s) management/supervisory experience with direct reports• Knowledge of retail operations, processes & policies• Strong basic math skills • Familiarity with cash register, computers & calculators• Must have a strong command of the English language for all written correspondence & oral communication• Strong communicator & listener• Demonstrated high-level of selling skills• Proven ability to problem solve PREFERRED QUALIFICATIONS * College degree or equivalent• Previous experience in leadership position within retail & customer service industry• Knowledge of basic optics• Knowledge of current store merchandise• State licensure (if applicable) &/or ABO Certification in non-licensed states• Brand Final Inspector Certification• Brand Quality, Fitting & Adjusting Program Our Diversity, Equity and Inclusion commitment We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique. .job Title{ display:none !important; } Job Segment: Assistant Manager, Ophthalmic, Manager, Social Media, Management, Healthcare, Marketing
    $33k-62k yearly est. 7d ago
  • Assistant Manager

    J.Crew

    Lead manager job in Westwood, MA

    Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week. Job Summary As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed. What You'll Do Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability. Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.) Manage store operations, systems, and technology while ensuring accountability. Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed. Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates. Ensure the team is always on track to exceed goals and provide best-in-class customer service. Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection. Come up with innovative ways to engage the community and build loyalty through events. Can step into a variety of roles on the sales floor, if needed. Who You Are Have 1-2 years of retail management experience with a similar scope. Passionately support our brand, customers, and teams. Stay up to date with current fashion trends and industry developments. Embrace teamwork, flexibility, and courtesy while executing tasks. Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills. Have scheduling flexibility, including nights, weekends and holidays. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Some Perks and Benefits Part-Time Competitive base pay and bonus programs Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Entertainment, travel, fitness, and mobile technology discounts 401(k) plan with company matching donations Medical and Prescription coverage Full-Time Competitive base pay and bonus programs Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Competitive Paid Time Off (PTO) plan, including paid holidays 401(k) plan with company matching donations Medical, dental, prescription, vision, and life insurance Entertainment, travel, fitness, and mobile technology discounts See our full list of benefits here Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $21.50 - $27.00 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
    $21.5-27 hourly 7d ago
  • Store Manager

    Cumberland Farms 4.7company rating

    Lead manager job in Weymouth Town, MA

    Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? Then you may be the perfect addition to our team! What We Offer: Competitive Wages Professional Structured Training program Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days And much more! Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience. Training Process: During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store. Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder! What you'll do: Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service! Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively. Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests' count on us to be 100% in-stock at all times. Oversee quality control, merchandising, & food safety programs in locations that offer hot food. We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary. Operate the cash register in an efficient manner In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager. Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught! Requirements Minimum Education: High School or GED Preferred Education: Minimum Experience: 1 year retail or food experience Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory Soft Skills: Comfortable talking and interacting with guests and team members High energy Ability to move from one activity to another quickly Team oriented; willing to give extra effort to help others Computer skills are helpful Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required. Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so. Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate. Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided) $53000-$62000 Wage $53000-$62000
    $53k-62k yearly 5d ago
  • Salon Assistant Manager

    Regis Haircare Corporation

    Lead manager job in Providence, RI

    Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Assistant Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Assistant Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Assistant Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night #PIQ6
    $32k-60k yearly est. 7d ago

Learn more about lead manager jobs

How much does a lead manager earn in Cranston, RI?

The average lead manager in Cranston, RI earns between $79,000 and $159,000 annually. This compares to the national average lead manager range of $73,000 to $140,000.

Average lead manager salary in Cranston, RI

$112,000

What are the biggest employers of Lead Managers in Cranston, RI?

The biggest employers of Lead Managers in Cranston, RI are:
  1. Northern Tier
  2. 7-Eleven
  3. Oracle
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