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ServiceNow Delivery Lead Manager
Accenture 4.7
Lead manager job in Arlington, VA
We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 4d ago

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Public Partnerships Lead Associate
Mercy Chefs
Lead manager job in Washington, DC
A non-profit organization in Washington, DC seeks a Lead Associate, Public Partnerships to manage government funding efforts. Responsibilities include maintaining federal relationships, coordinating communication, and supporting department management. Ideal candidates will have a Bachelor's degree, strong organizational and communication skills, and at least 2 years of relevant experience in a similar role. Proficiency in MS Office is required, Salesforce experience preferred. #J-18808-Ljbffr
$79k-150k yearly est. 3d ago
Selling Manager
Saks Fifth Avenue 4.1
Lead manager job in Tysons Corner, VA
is All About Under the direction of the Client Development Manager, the Selling Manager will be responsible for maintaining selling floor service and standards to drive sales and customer experience. The Selling Manager will coach their direct associate reports proactively and collaboratively to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors. Who You Are: Possess strong interpersonal and collaboration skills Able to work in a fast paced environment where no one day is the same Inspire others through thoughtful leadership Able to strategically come up with solutions based on research and critical thinking Drive positive outcomes through objectives and measures & monitors progress & results successfully Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions You Also Have: Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required Must be flexible in scheduling as the business needs require evening weekend and holiday schedules Management experience and a proven track record of success managing a selling workforce and achieving results Management experience within a Customer Service environment As The Selling Manager, You Will: Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach including social media platforms and to broaden connections beyond client base Use social media to strengthen existing relationships and drive new client acquisition Coach Style Advisors to use clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences Manage on the floor to help resolve client issues and support the general running of the selling floor Ensure all clients are being helped and provided the highest level of customer service Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential Hire, train and onboard new selling associates and recruit and fill any open positions with a sense of urgency In partnership with the Client Development Manager address any performance concerns in a timely manner and coach accordingly to achieve maximum productivity Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
$98k-122k yearly est. 1d ago
Executive Correspondence Manager
Bizfirst LLC
Lead manager job in Washington, DC
Job Title: Executive Correspondence Manager Organization: Office of the Under Secretary of Defense (Comptroller/Chief Financial Officer) - OUSD(C) About the Role BizFirst is seeking a highly organized and detail-oriented Correspondence Manager to support the Office of the Under Secretary of Defense (Comptroller/Chief Financial Officer) [OUSD(C)] at the Pentagon. This role provides critical executive services support to ensure timely, accurate, and compliant processing of high-level correspondence and taskers from across the Department of Defense, OSD Components, Military Departments, and Defense Agencies. Key Responsibilities Process incoming correspondence through the Correspondence and Task Management System (CATMS), including flash coordination actions, and route appropriately within OUSD(C), DFAS, and DCAA. Manage and track Congressional, Stoplight, FOIA, and Issuances taskers, ensuring visibility and timely resolution. Monitor Executive Services (ES) classified and unclassified distribution mailboxes, delegating actions to the proper offices. Conduct follow-ups with OSD and DoD components to resolve assignment conflicts, manage extension requests, and provide real-time task status updates. Reprioritize time-sensitive flash coordination actions as needed with leadership offices. Maintain telephonic communications, including answering calls, taking messages, and directing inquiries to the proper staff. Maintain both electronic and hard-copy records in accordance with Records Management directives. Conduct daily standup meetings with ES government staff, providing updates and recommendations on operational priorities. Support Comptroller directorates in managing CATMS taskers, with emphasis on late or overdue actions. Participate in OUSD(C) weekly CATMS reviews, providing guidance on classified and unclassified actions (NIPR/SIPR). Assist in managing FOIA and Issuances actions, including status updates and reporting. Assist Action Officers with congressional correspondence, GAO reports, and senior DoD leadership packages. Required Qualifications Active Secret Clearance Bachelor's degree (or equivalent experience) Experience with correspondence management and federal task management systems (CATMS strongly preferred) Demonstrated ability to manage sensitive and classified correspondence in a high-tempo environment Strong organizational, communication, and follow-up skills Ability to work onsite at the Pentagon and collaborate with senior leaders, action officers, and executive staff. Location: onsite ability 2-3 days a week (Arlington) Preferred Qualifications Prior experience supporting OSD-level organizations or senior DoD leadership offices Knowledge of DoD correspondence, tasker management, and records management policies Experience with Congressional, FOIA, or GAO reporting processes Benefits Include Family Health, Dental, and Vision (54% cost covered for the entire family) Flexible Spending Account Bonuses for lifetime events (e.g., marriage, childbirth) and overutilization on T&M contracts Profit-sharing on work brought into the company Unlimited Leave with approval $1,000 annual training budget 401(k) with 100% employer match on the first 4% invested
$79k-127k yearly est. 6d ago
Survivability Department Manager
Leidos 4.7
Lead manager job in Bethesda, MD
Gibbs & Cox, a wholly owned subsidiary of Leidos, is the largest independent naval architecture and marine engineering firm in the United States. Since our founding in 1929, 24 classes of combatants and nearly 7,000 vessels have been built to Gibbs & Cox designs. We proudly support military and commercial clients in the U.S. and internationally with all phases of marine design, construction, and lifecycle management. Our passion is solving our customers' 21st century maritime challenges with quality and integrity. We are seeking a well-qualified individual for the position as the Division's Survivability Department Manager. Location: This position allows for remote work. However the ideal candidate would be local to a Leidos Gibbs & Cox office to attend meetings as needed. Office locations are : Arlington VA, Philadelphia PA, New York NY, New Orleans LA, Newport News VA, Houston TX. The Survivability Department Manager is responsible for the technical and management needs of an engineering department with 20 plus engineers in multiple locations with a concentration in the following: Vulnerability Analysis Passive Protection CBRN Shock System Restoration Damage Control Vibration Electromagnetic Environmental Effects The Survivability Department Manager must be able to maintain a properly staffed and trained organization that can competently service the organization's specialty engineering and design needs. This person must have demonstrated success in leading a team of engineering professionals in a matrixed, multi-project environment that provides “cradle to the grave” support from conceptual design through detail design and construction, test and trials, and to post-delivery support.The candidate will be responsible for ensuring staff create accurate products on time and within budget that align with a formal Quality Assurance program and must have ability to produce manhour and Basis of Estimates for future work. The Survivability Department Manager must have experience in establishing engineering process development methodology, mentoring and training engineering staff, and establishing and monitoring high quality product development goals. This person must also have experience in the implementation and enhancement of the engineering environment using leading edge computer-aided engineering analysis, and management and development of tools and technologies. The successful candidate must be an individual that possesses the following attributes: Able to attract, hire and maintain a qualified team capable of staffing and performing the department's workload. Proven track record interacting with customers regarding both technical and programmatic issues. Motivate and lead a disciplined and focused engineering team. Excellent oral and written communication skills. Solid organizational and time management abilities. A technical and managerial problem solver who can identify issues as they arise and initiate corrective action. Enthusiastic and willing to instruct inexperienced staff. Proven collaborator with superiors, peers, staff, and design teams. Flexible, resourceful, figure-it-out-and-get-it-done mentality. Basic Qualifications The Survivability Department Manager must have a minimum of 10 years' experience in maritime design and engineering, with at least 2 years of experience in a management role. Experience at a U.S. Navy-oriented service's company is desired. This individual should have a Bachelor's degree in an Engineering field with Professional Engineering Certification(s) and/or Licensure and Master's degree desired. You must be a United States citizen with the ability to obtain Secret Clearance to qualify. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: January 15, 2026 Pay Range: Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit *************** Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ************************************ Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at *****************************. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr
$131.3k-237.4k yearly 5d ago
Operations Manager
Gastro Center of Maryland
Lead manager job in Fair Oaks, VA
Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia. The Operations Manager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations. Key Responsibilities · Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites · Support clinical and administrative teams to ensure smooth daily operations · Collaborate with vendors and property managers to maintain facility standards and address site-specific needs · Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts · Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies · Assist with onboarding and training support staff in collaboration with HR and department leads · Identify process improvement opportunities and implement solutions to enhance service delivery · Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel) Qualifications · Bachelor's degree required; healthcare, business administration, or related field a plus · Minimum of 4 years of relevant operational management experience, preferably in a healthcare or multi-location environment · Healthcare background is required, especially in a specialty or ambulatory care setting · Proficiency in Microsoft Excel and other office productivity tools · Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment · Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors Benefits · 401(k) retirement plan with company match · Comprehensive insurance: Health, Dental, and Vision · Paid Time Off: 10 days annually · Sick leave and national company-paid holidays · Professional growth and development opportunities
$71k-114k yearly est. 3d ago
Autonomous Vehicle Operations Manager
Aceolution
Lead manager job in Washington, DC
Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.
$79k-128k yearly est. 2d ago
Operations Manager DC
Amico Lane 4.4
Lead manager job in Washington, DC
We are searching for a full-time Condominium Operations Manager and join our close-knit team at Amico Lane, a fast-growing property management startup based in Washington D.C. Our company is looking to hire someone with a strategic mindset, a team-player, and who has a customer-first mentality. Your primary responsibility will be to manage a portfolio of our condominium association clients. As the operations manager, you will prepare and set the budget, lead an annual meeting with the shareholders, and ensure the maintenance activities and projects around the property are completed timely and efficiently. You will have a team working closely together with you to accomplish the client's objectives, freeing up time for you to lead some of the larger maintenance projects and ensure quality control of clients' deliverables. Since you are part of a growing company, you will occasionally wear multiple hats. This role is ideal for someone who wants to be part of a high-performing team who values community, loves learning about building maintenance/repair and managing complex projects, and enjoys proactively executing on multiple activities at any given moment to provide clients with peace of mind. Who we are & Where we're going (with your help) Amico Lane is on a mission to provide customer-focused property management support for condominium associations in the Washington, DC area. We believe in what we do and how we can serve our clients, and we need a natural project manager to support our clients as we continue to grow. Amico Lane exists within the property management industry, but we are seeking to disrupt our space. We believe that there's a better way to serve condominium owners and board associations, and we are motivated to lean into innovation and change. To serve our clients well, we need to successfully manage a large number of moving pieces and complicated processes for them. We are growing and excited about how our team will continue to expand! Responsibilities: Maintenance and Repair Project manage a variety of maintenance activities, including routine maintenance, repairs, emergency response and very large projects Track and report updates internally and externally to clients Conduct on-site property inspections a few times per year Problem solve maintenance issues and meet vendors on-site at the properties Own SOPs for certain maintenance processes and innovate on them to create a better client experience Property Enhancement Provide recommendations to the Board regarding property improvements and necessary repairs including recommendations for establishing priorities among various projects to be done Establish a project plan for large projects/capital improvements Manage to project plan to ensure milestone deadlines are met and completed within budget Condo Association Administration and Financial Management Manage and onboard a portfolio of clients Maintain meticulous records for each property in the portfolio Prepare management reports for the Board of Directors including site inspection reports, monthly reports, budgetary details, and annual meeting materials Prepare budgets for several real estate properties and present them to the board of directors Lead the associations' annual meetings and help the teams make efficient decisions around their properties' maintenance needs Ability to review, interpret and ensure compliance with condominium association documentation Vendor Management Liaise directly with vendor technicians Build and maintain strong relationships with both new and existing vendors to expand our resources and foster long-term partnerships Facilitate competitive bidding for contracts as required by Association contracts Required Skills & Experience: 5-10 years of relevant work experience High School Diploma, GED or equivalent (College degree preferred) Industry certification preferred (e.g., Certified Manager of Community Associations, Association Management Specialist) The ability to work in DC The ability to be on call after hours one week per month, monitoring the emergency phone line on a rotating schedule with the team Top notch communication skills - both written and verbal A track record of proven excellence in providing customer service Real estate experience of being, or having been, a homeowner in a condominium association is a plus but not required Spanish skills are a plus but not required Proficient skills in Excel, PowerPoint, and Google Workspace Products Able to work independently, anticipate problems, and implement effective solutions Necessary Traits You have a passion for problem solving maintenance problems and providing excellence in customer service You take ownership and responsibility for your projects. You're committed to defending deadlines and have a sense of urgency to get to the finish line for our clients You're GREAT at flexing when priorities shift and adapt your planned day to the shift to the client and business' needs You are committed to following established Standard Operating Procedures and delivering high quality work You thrive in a team environment. You know that others depend on your work and you depend on others. You love celebrating our successes. You are comfortable meeting with clients and maintenance/repair contractors in person, being proactive in your communication with them, asking questions and negotiating when needed You're GREAT at juggling several things at once and can keep yourself (and others) organized in a fast-paced environment You are rock solid reliable You consistently offer solutions and look for additional ways to support your team You treat the business as if you owned it You like building community, in particular in DC neighborhoods, and meeting new people You have superb attention to detail and don't need reminders to complete assignments What We Offer: Healthcare benefits Opportunity to learn and grow quickly within a start-up growth environment that has established structure and success Opportunities to grow in your career within the company without the need to manage owner/tenant relations Opportunity to make a significant difference for condo owners in managing their often most expensive asset, their home Extensive experience with the latest tech and software solutions in property management Modern office space in the vibrant Dupont Circle neighborhood Hybrid work schedule perks (remote work is currently offered on Mondays and Fridays)
$96k-139k yearly est. 2d ago
Center Manager in Training - Relocation Required
Biolife Plasma Services 4.0
Lead manager job in Washington, DC
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - NJ - Virtual **U.S. Base Salary Range:** The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - NJ - VirtualUSA - NJ - Deptford, USA - NJ - Egg Harbor **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes
$55k-88k yearly est. 8d ago
General Manager
Cantoni, LP 3.9
Lead manager job in Washington, DC
Reports to: Chief Revenue Officer Cantoni is seeking an accomplished, performance-driven General Manager to lead one of its flagship luxury design showrooms. This individual will have full profit and loss ownership, overseeing every dimension of showroom success-sales, talent, operations, and client experience. The ideal candidate is a strategic, entrepreneurial leader with deep experience in premium or luxury retail environments. They must bring a refined eye for design, a disciplined commercial mindset, and a leadership style that commands excellence through clarity, accountability, and inspiration. At Cantoni, the showroom is more than a place to shop-it is an immersive brand experience. As General Manager, you will be responsible for transforming that experience into sustainable, measurable business performance. KEY RESPONSIBILITIES P&L Ownership Drive top-line revenue growth while protecting gross margin and managing SG&A with precision Lead weekly business reviews, monthly financial performance meetings, and rolling 90-day plans Maintain full accountability for all financial and operational KPIs Sales Strategy & Execution Champion a high-performance sales culture focused on pipeline development, lead conversion, and revenue growth Use data to coach performance, identify opportunity gaps, and ensure individual accountability across the team Ensure team proficiency in CRM tools, design visualization platforms, and selling systems Client Experience Leadership Establish and maintain the highest standards of white-glove client service across all touchpoints-from first interaction through installation and aftercare Resolve escalations swiftly and professionally, reinforcing client trust and brand loyalty Create a post-sale strategy that builds client lifetime value through repeat business and referrals Talent Recruitment & Development Attract, onboard, and retain best-in-class design and showroom talent Build and coach a team of $1M-$3M+ individual producers Lead structured one-on-ones, talent reviews, and growth plans aligned with clear performance expectations Operational Excellence Maintain floor readiness and showroom presentation to Cantoni's highest visual standards Ensure process accuracy across ticketing, inventory, delivery coordination, and logistics Partner with centralized operations teams while taking full ownership of local execution Market Engagement & Business Development Build deep relationships with architects, developers, designers, and luxury realtors to proactively identify project opportunities Be a visible leader within the local design and real estate community Monitor new construction, renovation activity, and market movements to secure first-access client engagements Requirements CANDIDATE PROFILE Required Experience and Capabilities Minimum of 5 years of senior leadership experience in a premium or luxury retail, showroom, or design business Proven success managing P&L, building high-performing sales teams, and delivering consistent financial results Experience in high-touch customer service environments with complex sales cycles Strong business acumen, analytical capability, and the ability to translate vision into execution Exceptional communication and interpersonal skills across clients, team members, and cross-functional partners Digital fluency, including CRM platforms and showroom sales technology Personal Attributes Highly accountable and goal-oriented, with a strong sense of ownership and urgency Sophisticated, service-minded, and confident in high-end client-facing environments Disciplined operator who also values design excellence and creative presentation Team leader who inspires trust, demands performance, and leads by example Actively engaged in professional communities and understands the power of local influence and relationship building OUR COMMITMENT As a leader within Cantoni, you will be supported by a brand with 40+ years of industry leadership, an unmatched product assortment, and an enterprise team committed to operational support and strategic alignment. This role blends the autonomy of entrepreneurial leadership with the backing of a best-in-class organization. If you're a high-performing executive leader who sees luxury as both an art and a business-and you're ready to lead from the front-we invite you to start the conversation.
$60k-100k yearly est. 6d ago
Student Housing GM: Lead Leasing & Brand Growth
512Financial
Lead manager job in Washington, DC
A leading property management company seeks a dynamic General Manager to lead leasing, marketing, and operations for a student housing community in Washington, DC. This role requires a strategic leader who can drive occupancy, enhance brand awareness, and develop high-performing teams. Candidates should have a Bachelor's degree and at least 3 years of management experience in student housing. Join us to make a significant impact on the resident experience and grow your professional career. #J-18808-Ljbffr
$65k-125k yearly est. 4d ago
Operations Manager - Personnel & Staffing
Mad Science of Washington Dc
Lead manager job in Silver Spring, MD
Mad Science of DC-Maryland-Virginia In-Person | Silver Spring, MD $80,000-$95,000 + Benefits About Us Mad Science of DC-Maryland-Virginia delivers hands-on science programs to 100+ schools, 20,000+ students, and 170+ summer camps across the region each year. Our success depends on one thing above all else: having the right instructors, in the right place, at the right time. We are hiring a senior Operations Manager to own that responsibility end-to-end. The Role This is a people-focused, execution-heavy operations role. As Operations Manager - Personnel & Staffing, you will own recruiting, hiring, staffing coverage, and instructor management across our school-year programs and summer camps. You will be the primary point of ownership for ensuring programs are fully staffed, issues are handled calmly, and instructors are supported. This role is focused on execution and people leadership, not systems redesign. What You'll Own Recruiting and hiring instructors year-round Maintaining a strong, ready staffing pipeline Staffing coverage for daily programs and peak seasons Managing call-outs, substitutions, and last-minute changes Instructor onboarding and readiness Performance conversations and people management Serving as the clear escalation point for instructor-related issues You will have real authority and ownership in this domain. What This Role Does Not Include Program or curriculum design Setting up after-school programs or summer camps Warehouse or logistics systems Redesigning operational workflows Our systems are intentionally stable. This role exists to run them well. Who This Role Is For You are likely someone who: Has managed staffing or people-heavy operations before Is comfortable making decisions under pressure Handles frequent interruptions calmly Communicates clearly and directly Values reliability, follow-through, and consistency Prefers execution over reinvention Experience in education, camps, childcare, hospitality, or multi-site operations is a plus. Why You Might Like This Role Clear ownership and authority A people-centered role with real responsibility A stable operating environment Direct impact on day-to-day success Long-term potential without pressure to constantly “rebuild” the role Benefits Health insurance Paid time off and paid holidays Employer-sponsored retirement plan Professional, supportive in-person team environment Stable, year-round full-time role in an AI-proof industry How to Apply Apply through LinkedIn with your resume and a brief note about why an execution-focused, people-operations role appeals to you.
$80k-95k yearly 5d ago
General Manager | Washington DC
Blank Street
Lead manager job in Washington, DC
At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... As a General Manager at Blank Street, your primary responsibility will be to build a world-class business and team within your neighborhood across many verticals. You'll oversee and be held accountable to 2-5 Blank Street locations. You must be able to work independently, while also thriving in a team environment. We're looking for dynamic leaders that will motivate and inspire our teams in the stores to fulfill and represent Blank Street's goals and vision. We want our team to become part of the community's infrastructure, serving customers with passion, care, and precision. The right person for this role is a proven operator who takes pride in giving amazing hospitality experiences and influencing their team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality product through flawless execution. You empower your team to give customers exactly what they need, every day, in their way. You excel in high growth environments, thrive under pressure, are highly organized, and can handle competing priorities. What you'll own All schedules and timecards completed according to state law and local laws Responsible for the timely recruitment of super star talent for backfills, additional staff needed for seasonal peak sales trends or for new store openings in hand with our people team Owning the development and growth of your teams, while also taking care of any performance related to create and maintain a world-class team Develop meaningful ties with neighborhood businesses and people to help grow local brand loyalty and goodwill Uphold the company standard NPS scores, celebrating the positives with your teams and immediately actioning on feedback to improve Be a champion of your stores financial performance, finding ways to grow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same vision Maintain operational excellence in the way of store environment, cleanliness and brand expectations, achieving company standard scores and above via our auditing platform Own all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management System Ensure all locations under your leadership meet quality audit standards Own celebrating positive customer feedback and investigating any and all negative comments to ensure we are listening and adjusting where necessary Own the underlying P&L of each individual store under your management. Constantly diagnose areas of improvement and come up with creative solutions to drive better performance while ensuring you are operating within labor budgets What you'll bring 3-4 years of experience managing and leading operations in high growth hospitality/consumer brands Experience in multi-unit or multi-department management Track record scaling and managing hospitality teams Track record managing inventory and supply chain ordering Highly effective interpersonal and communication skills Hands on and highly action-oriented Excellent organizational skills and ability to perform under pressure and time constraints Deep knowledge and interest in specialty coffee Availability Requirements: Full Time: 45-50 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday) Benefits $75,000 - $85,000 / annual salary Blank Street, in good faith, believes that the posted salary range is accurate for this role in Washington DC at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity offering, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. Bonus program 15 days of paid annual leave (on top of company-observed holidays and sick time) Three health plan options, with full coverage available for two employee-only tiers Commuter benefits Parental leave Bereavement leave Exclusive access to our coveted Regulars program - yes, that means free coffee, matcha and more! Regular social outings with the team Free Blank Street swag
$75k-85k yearly 6d ago
General Manager - Congressional Plaza (NEW STORE)
Gap 4.4
Lead manager job in Rockville, MD
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry.* Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* Employee stock purchase plan.* Medical, dental, vision and life insurance.* See more of the benefits we offer. *For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $60,800 - $82,100 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$60.8k-82.1k yearly 1d ago
Assistant Store Manager
Staples, Inc. 4.4
Lead manager job in Warrenton, VA
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #LI-RR1 #MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$39k-46k yearly est. Auto-Apply 1d ago
General Manager
Au Bon Pain 3.5
Lead manager job in Washington, DC
The General Manager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of "Guest First' service to all guests; the maintenance of cafe quality; the leadership and development of café employees; the creation and maintenance of an environment of trust, credibility, dignity and respect. The General Manager routinely exercises independent judgment and discretionary powers in the day-to-day performance of job duties. S/he ensures that Au Bon Pain's policies and procedures are implemented and maintained in a consistent manner. Skills & Requirements Qualifications
$41k-57k yearly est. 6d ago
Retail Store Manager
24 Seven Talent 4.5
Lead manager job in Washington, DC
Client is women's contemporary brand. Client will be disclosed after you are considered for an interview with them. Looking for retail management experience with brands such as Fabletics, Alo Yoga, Lululemon, or the like. SALARY: $90-$100k + monthly bonus structure LOCATION: Washington DC OVERVIEW: The Store Manager is responsible is responsible for driving the business forward by providing an exceptional customer experience and creating long-lasting client relationships. The Store Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. It is the responsibility of the Store Manager to cultivate a store team that supports and motivates one another, and to create a legacy for themselves. This individual must oversee and manage the operations of the store to ensure they run smoothly, optimizing profitability and efficiency. THE RESPONSIBILITIES: Meet personal and store sales goals by ensuring that each customer receives outstanding customer service Establish a returning client business by developing and maintaining long lasting relationships Actively outreach to client base to strengthen relationship via email, phone call and text messaging Utilize company selling culture and training tools to meet and exceed KPI expectations Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships Provide in the moment feedback on the sales floor, with the goal of inspiring and developing the sales team Maintain organization, upkeep, and cleanliness of both the front and back of house Recruit, hire, onboard, and train all new hires Participate in all Divisions of Responsibility (Human Resources, Operations, Client Services, and Visuals) to support overall business and develop as a well-rounded leader Ensure the integrity of payroll and the payroll process Actively support Diversity, Equity, and Inclusion initiatives Ensure that the sales floor is maintained and beautifully reflects the brand Cultivate an environment which promotes teamwork and comradery Remain coachable and open to feedback to continuously develop in your role Act as a leader in the District and as a partner to fellow Store Managers REQUIREMENTS: Previous management experience required Previous sales experience required Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed Continuous standing and walking; ability to move around all store areas and be accessible to customers Ability to occasionally climb ladders as needed Ability to work daily with telephone, POS and computer equipment Ability to work a flexible schedule including days, nights, weekends, and holidays
$43k-64k yearly est. 1d ago
Store Manager
Lacoste
Lead manager job in Potomac, MD
Summary Description: At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (*********************** Essential Job Responsibilities: LEADERSHIP: Lead store team to drive sales through training and coaching. Exemplify your sporting spirit and create an outstanding service culture. Provide constant feedback and coaching to improve your team's skills and sales results. Identify and recruit associates who are passionate about sales and customer service. Develop team members with leadership and other abilities for succession planning. Effectively train new team members on customer service, operations, performance, loss prevention and all other Company policies. Set goals for each team member for the achievement of Company KPI's ( Manage team member's performance through regular evaluation SELLING: Execute plan to achieve and exceed Lacoste's sales plans and profitability goals. Utilize reports and gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations. Proactively make suggestions based on analysis that will positively impact the business. Ensure maximum overall bottom line profitability by analyzing store P/L results and identify opportunities for improvement. Set measurable performance standards and goals based on Company's expectations and metrics. CUSTOMER SERVICE: Create an environment focused on the customer experience. Ensure that each team member is knowledgeable about the Lacoste lifestyle. Be inventive and create additional business opportunities by ensuring that team members focus on building their clientele. Embrace local community groups and mall management to generate PR opportunities that showcase our Brand Vision and sporting spirit. This may include hosting special events, sponsorships, participating in fashion shows and editorial placements as directed and with the express approval of corporate management. OPERATIONS: Plan and manage payroll hours and schedule to meet business needs. Control expenses (including payroll) within planned budget. Ensure that Company standards are upheld in merchandising, visual presentations, housekeeping and loss prevention. Protect store assets and inventory. Manage new receipts, transfers, markdowns, back stock and fill-ins. Requirements/Qualifications: At least four to six years management experience in the apparel industry (depending upon the volume of the business) with a proven track record of successfully managing a team. Tenacious desire to inspire others and lead a culture of customer service champions. Expertise in store operations. Training, interviewing, planning, organizational, and performance management skills. Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity. Technically savvy Audacious attitude Sporting Spirit - must possess a competitive edge and drive to meet goals Innovative thinker that will drive our brand forward. Core Values and Traits: Play as One Team: Showing respect towards everyone Commitment for the team's work and decisions Play with Elegance: Striving for excellence Treating others with fair play and humility Play by Daring: Having the courage to speak up, experiment and take initiative To explore new opportunities Play with Tenacity: Constantly seek continuous improvement Learning from our failures At Lacoste, we're committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values. Equal Opportunity Employer: At Lacoste, we're committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.
$39k-68k yearly est. 4d ago
SHIFT MANAGER
Colonial Parking, Inc. 4.2
Lead manager job in Washington, DC
To deliver the company's standards of customer service with each parker transaction while maintaining an acceptable flow of traffic in and out of the parking facility. The Shift Manager will assist the Operations Manager with the operation of a complex parking site. The sites could be manned and unmanned, automated or manual parking sites. This person is responsible for independently carrying out instructions as directed by the Operations Manager pertaining to the day-to-day operations of the facility. Essential Duties and Responsibilities • Acting at the direction of the Operations Manager, performing the duties of a cashier and/or attendant as required; tickets tags and parks incoming vehicles; checks monthly stickers, honors validations or other courtesy parking ; and ensures employee compliance with operating and safety procedures. • Verify the "bank" of cash provided for change and necessary supplies at the start of each shift. • Issue tickets to customers recording the required information on each ticket. • Collect payment either through cash, credit card or validation always securing cash according to the company's standard operating procedures. • Accurately process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form. • Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets. • Maintain a neat and orderly cashier booth at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings. • Determine the need for maintenance and/ or repairs and forward to Operations Manager. • Provide the company's standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit. • Report to work on time • Responsible at all times for reviewing, understanding and acknowledging in writing when requested, the company provided policies and procedures that directly support completing my required work duties. Non-Essential Duties and Responsibilities • May be asked to fill in for front line associates during their absences. • May be asked by local management to complete small cleaning or maintenance tasks according to the company's maintenance checklists. • Other duties as assigned by the Operations Manager. Minimum Job Qualifications • A Shift Mangers is a driving and non-driving position based off garage location. Please refer back to offer letter. • All driving locations must have and maintain a valid driver's license. • A high school degree is required. • One year related experience. • Ability to read and comprehend verbal instructions and written correspondence. • Ability to communicate effectively both verbally and through written correspondence. • Have and maintain a valid driver's license. • Ability to safely drive a standard or automatic transmission vehicle. • Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer. • Ability to provide customer resolution in a professional and friendly manner. Qualifications Desired • One to two years' experience in a service or related industry preferred of which 3 months must have been in a parking setting. • Ability to perform basic math calculations. Performance Standards This position will receive an annual performance review from the direct supervisor to discuss actual performance as compared to company stated expectations and agreed upon job related performance goals for the upcoming year. Physical Demands and Working Conditions The physical demands of this position and the work environment characteristics described below are representative of those that must be met, with or without reasonable accommodations, by an employee to perform the essential functions of this position. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential job functions.
$32k-40k yearly est. 6d ago
General Manager (Property Management)
512 Financial
Lead manager job in Washington, DC
General Manager - Lead with Intention. Build the Brand. Elevate the Experience. Are you a dynamic leader who thrives in fast-paced environments, loves building high-performing teams, and knows how to turn prospects into residents? We're looking for a General Manager to champion sales, marketing, and operations for a thriving student housing community, someone who brings energy, strategy, and a best-in-class customer experience mindset. If you're motivated by hitting occupancy goals, crafting memorable brand moments, and developing top-tier leasing teams, this is your opportunity to make a major impact. What You'll Do: Drive Leasing Success: Own occupancy and revenue goals with a strategic, data-driven approach Lead and mentor the on-site team to deliver consistent five-star service Conduct engaging tours, follow up with prospects, and guide them through the leasing process Train and coach the leasing team on sales, follow-up, touring standards, and fair housing compliance Develop daily/weekly/monthly leasing strategies that anticipate objections and maximize conversions Maintain accurate systems for leads, applications, and lease statuses Build the Brand + Lead Marketing Initiatives: Create and execute marketing and leasing campaigns that stand out in the student housing market Develop annual marketing plans and budgets-and adjust throughout the year based on results Represent the community at key events and build partnerships with student organizations, Greek life, academic groups, and local businesses Strengthen brand awareness through outreach, social presence, and relationship building Operational & Administrative Leadership: Ensure clean, accurate file management and system audits Manage operating and marketing budgets Deliver timely reporting with analysis and recommendations to the leadership team. Lead & Develop Your Team: Recruit, train, coach, and motivate on-site staff Conduct performance reviews, resolve issues, and create a collaborative, high performance culture Support career development and empower your team to exceed goals What We're Looking For: Bachelor's degree or equivalent student housing experience At least 3 years of successful experience in managing the leasing process for a large property Previous General Manager experience in student housing preferred Experience with Entrata or similar property management software Background in operating or stabilizing student housing communities Key Strengths for Success: Exceptional verbal and written communication Strong relationship-building skills across the student and local business community Creative marketing instincts and data-driven decision-making Ability to lead with confidence, clarity, and positive energy Tech-savvy with proficiency across common office platforms Why You'll Love This Role: You'll have the opportunity to grow a brand, develop a winning team, and shape the resident experience from day one. If you're ready to think big, lead boldly, and bring fresh ideas to a high-impact role, we want to meet you. If building relationships, elevating service, and coaching a passionate team excite you, this role is the perfect next chapter. We invite you to apply and join us in making a difference every day. Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: *********************************
$65k-125k yearly est. 6d ago

Learn more about lead manager jobs

How much does a lead manager earn in Dale City, VA?

The average lead manager in Dale City, VA earns between $69,000 and $143,000 annually. This compares to the national average lead manager range of $73,000 to $140,000.

Average lead manager salary in Dale City, VA

$99,000

$69,00010%

$99,000Median

$143,00090%

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Lead manager jobs in Dale City, VA - 4,420 jobs

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Center Manager in Training - Relocation Required

General Manager

Student Housing GM: Lead Leasing & Brand Growth

Operations Manager - Personnel & Staffing

General Manager | Washington DC

General Manager - Congressional Plaza (NEW STORE)

Assistant Store Manager

General Manager

Retail Store Manager

Store Manager

SHIFT MANAGER

General Manager (Property Management)

Learn more about lead manager jobs

How much does a lead manager earn in Dale City, VA?