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  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Lead manager job in Seattle, WA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $42k-51k yearly est. 2d ago
  • District Manager - Seattle North, WA

    Petco 4.1company rating

    Lead manager job in Lake Stevens, WA

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. This is a remote role, but must be based in the north Seattle area, and will oversee up to 20 store locations across Seattle, WA. What you'll do: - Provide leadership and guidance to stores in order to ensure that district sales and profit goals are achieved. - Develop and implement plans, policies and procedures in an effort to maximize profits. - Frequently use individual jugement to take action with regard to merchandise placement, staffing decisions and problem resolution which may or may not be covered by specific operating procedures. Essential Job Duties: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. - Analyze and monitor the sales and expense figures for each store, provide feedback and make recommendations for improvement in order to ensure that store profitability is maximized, and present district sales figures to the Regional Manager for feedback and recommendations. - Visit all district stores regularly and conduct inspections to ensure that Petco policies, procedures and merchandising programs are observed, and ensure that all new policies and procedures are properly implemented on a timely basis. - Recruit, train, develop and manage Store Management to ensure that stores are adequately staffed at all times and succession plans are appropriately maintained for District/Regional needs. - Within the guidelines of Guest Care orientation, ensure that all associates are properly trained to provide outstanding customer service, and take corrective action when necessary. - Provide counsel to Store Managers, to include personnel issues, store events, problem solving, crisis intervention, etc. and foster open communications with store personnel and the community through periodic newsletters, store promotions, etc. - Plan and set individual as well as store goals, and track the progress of each to ensure that objectives are met. - Conduct regular visits to competitor locations and report observed changes in prices, operations, policies, etc. to the appropriate levels of management. - Conduct regular audits of store paperwork, including bank deposit slips, overages/shortages, etc. and track trends to ensure that cash control procedures are in place and observed. - Ensure that all stores within their district are aware of company directed Shrink reduction initiatives and comply with Asset Protection programs. - Coordinate new store openings and existing store remodels, and facilitate the prompt repair of store equipment as required. - Ensure that all store paperwork is completed accurately and in a timely manner and that all correspondence with Corporate is directed to the proper departments. - Process and forward documentation to the appropriate department. - Adhere to and promote through instruction established safety procedures. - Monitor merchandise levels in all district stores and coordinate the balance of stock between stores to ensure that inventory levels are adequate. Audit quarterly and annual physical inventory counts for accuracy and to detect merchandise allocation problems. Follow-up on Regional Inventory Manager recommendations to ensure appropriate stock levels are maintained. - Complete semi-annual performance evaluations and annual merit increase recommendations for all Store Managers in a district and submit them to the Regional Manager for approval. - Ensure employee reviews are administered prior to due dates. Supervisory Responsibility: Job duties entail primary responsibility for training and developing Store Managers and store personnel at all levels in the absence of the manager, including assignment delegation, instruction and follow-through. The District General Manager is required to approve performance evaluations for all store employees and to provide guidance in the form of progressive discipline, whenever necessary, in accordance with established procedures. Additionally, it is the responsibility of the District General Manager to communicate all situations and/or conditions that affect the district (i.e., customer complaints/requests, inadequate inventory levels, unemployment hearings, etc.) with the appropriate level of management or department. Work Environment: The District General Manager position requires that quality time be spent traveling between stores, sometimes several hundred miles per week. There may be risk of injury resulting from improper procedures while assisting customers and store personnel. #LI-MV1 #PETCOGM The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. Salary Range: $120,600.00 - $210,600.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help . Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda .
    $120.6k-210.6k yearly 1d ago
  • General Manager

    Crash Champions 4.3company rating

    Lead manager job in Renton, WA

    Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE's estimates as needed, and lock final estimates Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities Qualifications Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers Aptitude in decision-making and problem solving Ability to lead and work collaboratively with others to meet shared objectives Demonstrated ability to meet deadlines and achieve successful results Proficient knowledge and use of estimating software, CCC ONE Total Repair Software Proficient with Computers and other technology Valid driver's license required Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Crash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Posted Min Pay Rate USD $80,250.00/Yr. Posted Max Pay Rate USD $150,000.00/Yr.
    $80.3k-150k yearly 3d ago
  • Assistant Store Manager

    Sephora 4.5company rating

    Lead manager job in Seattle, WA

    At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership and Development: Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $73,700.00 - $86,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
    $73.7k-86k yearly 1d ago
  • General Manager, University Village

    Veronica Beard 3.9company rating

    Lead manager job in Seattle, WA

    The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals The base salary range for this role is between $90,000 and $100,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts. At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $90k-100k yearly 2d ago
  • Assistant Store Manager

    Pop Mart

    Lead manager job in Bellevue, WA

    POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and develop talent Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience Maintain a clean, organized, and safe store environment for customers, employees, and store products Focused on providing positive customer and employee experience Set high store standards that reflects company brand image, values, and culture Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information Support company on marketing events such as in store events, Pop-up events, conventions, new store openings Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends Drive sales of company key products such as Blind boxes, MEGA, and accessories Must be able to work flexible hours including nights, weekends, holidays Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs Works closely with Inventory ASM to determine BOH and warehouse inventory levels Required to work specific days of the week depending on Visual/Inventory Management responsibilities Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing. Qualifications: Retail industry knowledge, skills, and abilities Confident and comfortable engaging customers to deliver great customer experience More than 2 years of store leadership experience in retail High level of ethics, values, integrity, and trust Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions Ability to adapt to a fast-paced environment and implement new standardization directives High School Diploma Must be 18 years old or older Physical Requirements Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) Benefits: Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, new experiences, etc. You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $36k-43k yearly est. 3d ago
  • General Manager (Store 167 Lake Forest Park, WA)

    Ace Hardware 4.3company rating

    Lead manager job in Seattle, WA

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all Ace Retail Group policies and procedures. Essential Duties and Responsibilities Customer Service Provide positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives. Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure receiving, checking in, stocking of merchandise for the store is being done completely. Responsible for maintenance of back stock levels. Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Provide assistance in the overall general maintenance of the store. Ensure forklift operations and receiving is completed in a safe and efficient way. Ensure weekly price changes are being completed. Ensure monthly cycle counts and negative on hand reports are being completed. Ensure signage is current in the entire store. Provide a clean and orderly sales floor, including end caps and ad goods merchandised. Ensure special orders and rain-checks are being completed properly. Ensure ad signage and products are ready for the customers. Perform all other duties as assigned. Store Support Operations Responsible for the P & L and other corresponding reports. Assist District Manager with the budget process for sales and expenses. Manage payroll and other controllable expenses. Responsible for the implementation of Store Support programs. Attend trade shows and seminars with company guidance. Responsible for successful Loss Prevention, Safety and Internal Audits. Assist with special projects within the district as set forth by the District Manager. Hiring and Training of Associates Conduct weekly management staff meetings. Ensure effective training and development of all associates. Recruit prospective associates for possible management positions throughout Ace Retail Group. Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management. Actively recruit and promote the advancement of Ace Retail Group associates. Leadership Become an integral part of the community in which you live and work through civic organizations and being community minded. Challenge all associates to think of ways to better merchandise product, control expenses and increase sales. Lead by example; be approachable by all associates and customers. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Must have previous retail management experience. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting at $83,000 Annual Salary For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $83k yearly 1d ago
  • TikTok Shop - Site Operations Manager

    Tiktok 4.4company rating

    Lead manager job in Seattle, WA

    The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Team Overview The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization. Responsibilities * Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL * 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements * Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA * Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements * By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI * Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day * Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications * Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business * Exceptional Data Analysis and understanding of WMS systems * Excellent communication, cross-team collaboration, and project management skills Preferred Qualifications * Overseas Warehouse and 3PL Warehouse Management experience is preferred * International e-commerce logistics experience is preferred
    $116k-198k yearly est. 5d ago
  • Lead/Manager, Revenue Management

    Acme Corporation 4.6company rating

    Lead manager job in Seattle, WA

    Qualifications: Bachelor's degree in Operations Research/Management Science, Marketing Science, Economics, Finance, or related quantitative-oriented field required. 5 or more years of relevant pricing/yield management experience (3 or more years with an advanced degree) ; strong hands-on experience with the design and deployment of pricing and yield management systems is a must Masters or MBA (quantitative) is highly desired. Strong SAS and Excel skills required. Strong communication skills. Prior Travel/ Lodging/Transportation Industry experience. Qualifications: Bachelor's degree in Operations Research/Management Science, Marketing Science, Economics, Finance, or related quantitative-oriented field required. 5 or more years of relevant pricing/yield management experience (3 or more years with an advanced degree) ; strong hands-on experience with the design and deployment of pricing and yield management systems is a must Masters or MBA (quantitative) is highly desired. Strong SAS and Excel skills required. Strong communication skills. Prior Travel/ Lodging/Transportation Industry experience.
    $108k-150k yearly est. 60d+ ago
  • Medical Services Operations Manager

    Neighborcare Health 4.3company rating

    Lead manager job in Seattle, WA

    Purpose The Medical Operations Manager provides strategic and operational leadership for Medical Assistants (MAs) across multiple clinical sites. This role oversees all medical back-office operations, including staff supervision, daily clinic scheduling, workflow standardization, and medical supply management. The Manager is responsible for optimizing patient care delivery and supporting positive staff experience. As a key member of the operations leadership team, this role partners with site leaders, clinical teams, and centralized departments to drive workforce development, operational excellence, and a culture of safety, accountability, and continuous improvement. Health, Wellness & Retirement Benefits: * Medical, Dental & Vision insurance * Paid time off & paid holidays * Retirement with contribution match * Life & AD&D, pet insurance * Employee assistance program, & more! Compensation: * The target wage range for this position is $83,699.20 to $102,232.00 annually. * Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. Primary Responsibilities: * Provide direct supervision, coaching, and professional development for a regional team of 10-25 MAs (including Float MAs) * Lead recruitment, onboarding, orientation, annual evaluations, and corrective actions in partnership with HR and site leadership. * Conduct regular 1:1s and learning conversations to support staff growth, retention, and performance. * Foster a high-trust, inclusive work environment that encourages open dialogue, collaboration, and innovation. * Establish, implement, and monitor standardized workflows for all back-office clinical operations, ensuring alignment with organizational standards and regulatory requirements. * Monitor and adjust staffing across clinics based on operational needs, including schedule creation, same-day coverage coordination, and long-term planning. * Oversee site-level medical supply ordering, inventory control, and clinical equipment maintenance in partnership with facilities and site leadership. * Support clinic sites as points of contact for lab-related operations, including relationships with LabCorp and internal stakeholders. * Ensure all MAs are current in required skills training, competencies, and documentation, in alignment with patient safety and care standards. * Review, maintain and coordinate the MA Float pool calendar to account for vacations, illness, long and short-term absences, and meetings while maintaining adequate clinic coverage * Coordinate and support onboarding, training, and evaluation of float pool staff, students, and volunteers placed at clinics within the region. * Monitor changes in MA Scope of Practice in state or federal law and implement practice changes in accordance with laws. * Act as a resource for MA staff and leaders regarding clinical practice, policies and procedures; develop and implement new policies and procedures in collaboration with clinical and operations leadership. * Ensure timely completion of credentialing and recredentialing by tracking deadlines, resolving barriers, and coordinating with credentialing, HR, and site leadership to maintain compliance and prevent care disruptions. * Facilitate training and support staff in pursuing advanced skills and leadership pathways. * Develop and implement comprehensive training plans and curricula tailored to the needs of MA apprentices, ensuring alignment with industry standards and regulatory requirements. * Coordinate and oversee the recruitment, selection, and onboarding processes for new apprentices, fostering a supportive and inclusive learning environment. Required Knowledge: * Knowledge of HIPAA and privacy regulations related to handling confidential staff and patient information. * Understanding of team supervision, performance management, and staff development best practices. * In-depth knowledge of medical back-office workflows and procedures, including patient rooming, vital signs, point-of-care testing, immunizations, infection control standards, and documentation requirements. * Understanding of medical terminology, clinical instruments, common ambulatory procedures, and patient care needs in a primary care setting. * Familiarity with Medical Assistant scope of practice, certification standards, and regulatory requirements in Washington State, including DOH and WAC guidelines. * Knowledge of electronic medical records systems (Epic preferred), including charting workflows, encounter documentation, care team tasking, and basic reporting capabilities. * Understanding of team-based care models in outpatient clinics and the supervisory needs of Medical Assistants and support staff. * Knowledge of principles of staff development, performance evaluation, and change leadership in clinical settings. * Awareness of cultural humility, equity, and inclusion practices when working with diverse staff and patient populations. * Knowledge of effective communication techniques for team facilitation, coaching, and performance-related documentation. * Understanding clinic inventory and supply chain processes, including ordering cycles, usage monitoring, and cost control strategies. Required Skills: * Demonstrated ability to supervise, coach, and support large or dispersed teams (10-25 staff), including performance management and engagement. * Strong leadership and interpersonal skills to guide, motivate, and develop effective teams across multiple clinical locations. * Proven ability to lead operational changes, standardize workflows, and implement clinical process improvements. * Effective verbal and written communication skills, including the ability to lead meetings, conduct trainings, and convey information clearly. * Proficient with Microsoft Office Suite and other business applications (e.g., Word, Excel, Outlook, Teams, PowerPoint) as well as scheduling tools. * Strong organizational and time management skills, including the ability to balance long-term planning with urgent operational needs. * Sound judgment and prioritization skills in high-pressure, fast-paced environments. Preferred Skills: * Proficiency using scheduling software or comparable operational tools. * Experience using electronic medical records (Epic preferred), including navigation and reporting functions. Required Abilities: * Ability to build collaborative relationships across teams and matrix departments while maintaining appropriate professional boundaries. * Ability to handle sensitive conversations with empathy and discretion from a trauma informed lense (TIC), including those involving staff performance or interpersonal concerns. * Ability to work with individuals of diverse racial, ethnic, cultural, gender, and socioeconomic backgrounds, with demonstrated cultural humility. * Ability to navigate change, demonstrate resilience, and adapt to evolving priorities, staffing needs, and clinic operations. * Ability to identify issues, develop solutions, and lead others through problem-solving processes. Preferred Abilities: * Ability to supervise across multiple sites or service lines and coordinate among geographically dispersed teams. Education/Experience Requirements: * High School diploma or equivalent experience * Completed an accredited Medical Assistant program * Active WA state Medical Assistance licensure * 2 years of clinical experience with required licensure * 2 years of leadership of Medical Assistants * Active CPR/BLS Preferred Requirements: * Bachelor's degree in healthcare administration, health care, or health sciences * Relevant health care/leading certifications * 3 years of clinical experience with required licensure, and 3 years or more of leadership of Medical Assistants. About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here. The full job description is available upon request
    $83.7k-102.2k yearly 8d ago
  • Lead Cost Manager - Data Center Construction

    Turner & Townsend 4.8company rating

    Lead manager job in Seattle, WA

    Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking a Lead Cost Manager to oversee cost management for a large-scale, mission-critical data center construction program. This leadership role requires advanced technical expertise, strategic thinking, and the ability to guide teams and influence stakeholders in a fast-paced environment. We are open to considering strong Senior Cost Managers or Associate Director-level professionals for this position. As a Lead Cost Manager, you will take ownership of cost management across the full project lifecycle, ensuring delivery within budget while maintaining the highest standards of quality and compliance. You will lead client-facing engagements, mentor team members, and drive best practices in cost planning and control. This position offers a hybrid work arrangement, with three days per week in our Seattle office and remote flexibility for the remaining days. Responsibilities: * Lead cost management activities throughout the project lifecycle, including early-stage budgeting, estimating, cost control, and change management through to final account closeout. * Develop and present detailed cost plans, budgets, and estimates aligned with project scope and objectives. * Prepare and deliver accurate monthly cost reports, forecasts, and executive-level presentations. * Maintain benchmarking data, historical cost records, and lessons learned for continuous improvement. * Review design development and contractor pricing, providing commercial input and leading negotiations to ensure fair and competitive contract pricing. * Provide strategic advice on procurement strategies, bid analysis, and contract administration. * Oversee contingency tracking, commitment logs, and cost impact reporting across multiple packages or phases. * Drive value engineering and design optimization initiatives to identify cost-saving opportunities. * Coordinate with project controls and scheduling teams to align cost forecasts with progress updates. * Mentor and coach junior team members, fostering professional development and best practices. * Contribute to the enhancement of internal cost management tools, templates, and processes. * Ensure compliance with internal financial systems, client-specific requirements, and regulatory controls. * Build and maintain strong relationships with clients, contractors, vendors, and internal teams. * SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications * Bachelor's degree in Construction Management, Engineering, or a related field. * 8-12+ years of progressive experience in cost management or a related discipline, including leadership responsibilities. * Expertise in cost planning, budgeting, financial reporting, and change management. * Strong knowledge of procurement strategies and commercial management of contractor/vendor contracts. * Proficiency in industry-standard cost management tools and software. * Advanced analytical and problem-solving abilities with meticulous attention to detail. * Excellent leadership, communication, and negotiation skills, with the ability to collaborate effectively across diverse teams and adapt to evolving priorities. * Experience managing large-scale, mission-critical projects (data centers, high-tech, industrial) is advantageous but not required. * Experience with MEP systems is desirable. * RICS accreditation or progress toward it is advantageous. * Consultancy experience is desirable. Additional Information The salary range for this full-time role is $160K-$185k per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate's experience and qualifications. * On-site presence and requirements may change depending on our client's needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
    $160k-185k yearly 19d ago
  • AIRPORT BUSINESS MANAGER

    Snohomish County, Wa 4.3company rating

    Lead manager job in Everett, WA

    Salary $104,982.96 - $148,346.40 Annually Job Type Full-Time Remote Employment Flexible/Hybrid Job Number 2025-02720 Department Airport Division Airport Administration Opening Date 12/05/2025 Closing Date 1/6/2026 11:59 PM Pacific * Description * Benefits * Questions Description BASIC FUNCTION To provide administrative and financial management and support services and program coordination for the county airport. Job offers are contingent on successful completion of employment verification and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. For any questions, reach out to ******************** * Effective January 1, 2026, the new salary range for this position will be $121,758.96 - $155,398.80. Job Duties STATEMENT OF ESSENTIAL JOB DUTIES * Coordinates and negotiates the rental and leasing of airport facilities to aeronautical, commercial or industrial tenants; participates in policy development and implementation of airport fees and insurance coverage. * Acts as liaison between the Airport and other county departments such as Finance, Prosecuting Attorney, Property Management, Public Works, Personnel and Information Services; coordinates the installation of data processing, mapping and CAD systems, communications (both phone and LAN) and financial systems as required. * Acts as liaison between the Airport and the Federal Aviation Administration in areas such as planning, engineering, grants and airport improvement projects; researches funding sources, prepares grant applications and administers grants received. * Develops the Airport's annual budget; compiles draft budget schedules and develops department performance objectives; coordinates and maintains records of all budget transfers and transactions as required. * Monitors department revenues and expenditures on an on going basis and implements improvements and/or changes in financial systems in coordination with the Finance Department and Treasurer; project manager for county, state, FAA, and Boeing audits and inspections. * Plans, organizes, coordinates and supervises the work of office and/or accounting subordinates; participates in and makes recommendations concerning the hiring, discipline, transfer and termination of subordinate employees; advises, assists, trains, and evaluates subordinates as necessary. * Develops, recommends and implements Airport rules, regulations and procedures in the budget, capital improvement, accounting, communications, office automation, and computer security areas. * Acts as the Airport Personnel Division head in the administration of county personnel policies and procedures within the department, including the development and implementation of in house procedures as required. * Develops quality management process improvement, customer service training, and customer satisfaction surveys for administrative office. * Maintains necessary records and prepares required reports. STATEMENT OF OTHER JOB DUTIES * May represent the Airport Manager with other government agencies and districts. * May perform all the duties of subordinate level employees as required. * Performs related duties as required. Minimum Qualifications A bachelor's degree in accounting, business or public administration, or other field directly related to public administration or financial management; PLUS, three (3) years of professional experience in finance, budget or administration; OR, any equivalent combination of training and /or experience that provides the required knowledge and abilities. Previous airport business experience is preferred. Must pass job related tests. Additional Information KNOWLEDGE AND ABILITIES Knowledge of: * the principles, practices, methods and procedures of government accounting, budgeting and financial management; * the practices and procedures of grant writing and administration; * the operation of personal computer systems; * computerized information's systems, including GIS, LAN and data networks; * the principles and practices of public personnel administration; * aviation tenant/user requirements and regulations. Ability to: * analyze and resolve work related problems; * work independently; * exercise initiative and judgment, and to make decisions within the scope of assigned authority; * communicate effectively both orally and in writing; * read, interpret and apply work related laws, rules and regulations including county personnel rules and labor agreements; * plan, schedule, supervise and evaluate the work of subordinate employees as necessary; * establish and maintain effective work relationships with public and private officials, other county employees and the general public; * operate standard and computerized office equipment. SUPERVISION The employee reports to the Airport Manager. The work is performed with considerable independence and is reviewed through meetings, status reports and results obtained. The employee supervises clerical and office support staff, as assigned. WORKING CONDITIONS The work is performed in the usual office environment with occasional field trips to work sites throughout the county. Snohomish County is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request. EEO policy and ADA notice Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week. Visit ********************************** to learn more about the following benefits. County Benefits * Medical Insurance * Vision Insurance * Dental Insurance * Retirement * Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance * Long Term Disability (LTD) * Commuting Benefits * Employee Assistance Program (EAP) * Partners for Health Employee Wellness Program * Leave & Holidays Voluntary Benefits * Deferred Compensation 457(b) * Supplemental Group Term Life Insurance * Additional Accidental Death and Dismemberment Insurance (AD&D) * Flexible Spending Accounts (FSA) * Supplemental Individual Insurance Policies Healthcare Premiums * Regular full-time employees: If you work 35 or more hours per week, you will pay these monthly premiums for medical insurance. The County pays the monthly premiums for vision, dental, and basic life insurance. * Regular part-time employees: If you work between 20 and 34 hours per week, you will pay pro-rated monthly premiums for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned. Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's ACA Employer Shared Responsibility Guide to learn more. 01 Following are a series of supplemental questions designed to assess your job-related experience and qualifications. Please note that as part of the screening process your responses will be reviewed in conjunction with your general online application. The employment history and education detailed in your general application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. * Yes * No 02 Your completed response(s) to the following questions must be submitted with your application in order to be given consideration for the next phase in the recruitment process. You are encouraged to provide as much detail as possible in your answers. A complete response will include detailed experience and knowledge that supports your ability to perform the duties of this job description. Please prepare responses which describe the specific situations, your role and actions taken, and the impact your actions had on the organization or the particular project outcome. The supplemental questionnaire will be scored by a panel of evaluators. They will only score your submitted answer to each specific question. Your resume that you have attached to this application will not be available to the evaluators for this initial screening. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you understand these instructions? * Yes * No 03 What is your highest level of completed education in accounting, finance, or business Administration or a related field? * No Degree * Associates Degree * Bachelors Degree * Masters Degree 04 Which of the following statements best describes your professional experience in finance, budget or administration? * Less than one year of experience * One year of experience, but less than three * Three years or more of experience 05 Please indicate if you have previous airport business experience. * No * Yes 06 Please describe your professional background and experience related to financial management, administrative support, and program coordination in a governmental or airport setting. Highlight specific roles, responsibilities, and achievements that demonstrate your ability to oversee complex operations, manage budgets, grant administration, and work with multiple stakeholders. Please highlight experience with Federal Aviation Administration (FAA) grant assurances and real estate if applicable. Ideal response 1/2 page in length. 07 Explain your management philosophy and approach to leading teams, including how you motivate, train, and evaluate staff. Provide examples of how you have organized and supervised subordinate employees, handled personnel issues, and fostered a collaborative and productive work environment. Ideal response 1/2 page in length. 08 Describe a challenging situation you faced in managing administrative or financial functions within a complex organization. How did you approach problem solving, coordinate with various departments or agencies, and implement solutions? Include your experience with policy development or process improvements that contributed to operational efficiency. Ideal response 1/2 page in length. Required Question
    $121.8k-155.4k yearly Easy Apply 14d ago
  • Field Staff Operations Manager

    Lindblad Expeditions 4.6company rating

    Lead manager job in Seattle, WA

    WHO WE ARELindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. ROLE OVERVIEWThe Field Staff Operations Manager oversees the operational needs and tools for the Field Staff and works to create systems and protocols for managing our expedition operations. This position directly manages the Expedition Equipment Specialist and works in conjunction with this person and the Expedition Development (Product) team to innovate and constantly improve our operations. The Field Staff Operations Manager will spend 70 - 100 days per year traveling to ships, training staff, and mentoring Expedition Leaders, while occasionally filling in as Expedition Leader. This position reports to the Director of Field Staff.EXPEDITION OPERATIONS Oversee need for and use of new equipment (i.e. cross-country skis, stand-up paddleboards, kayaks) Develop and refine protocols as needed for activities like cross-country skiing, bear safety, stand-up paddleboarding (SUP), zodiac driving, and rifle training (Arctic only). Develop and implement operations-based training for Field Staff. Work with Marine Operations and Compliance to disseminate guidelines and protocols to the fleet. Help create safety videos for ship operations. Assist Field Staff Coordinators to understand and disseminate information about destination requirements and training. Act as Field Staff Department liaison for all vessels for shipyard. Manage Expedition Equipment Specialist to ensure that all shipboard equipment is properly maintained and inventoried, and equipment is ordered efficiently. Work with Expedition Development to identify innovative tools for exploration. Work with IT to ensure all staff computers and cell phones are updated, functioning, and stored properly onboard. ADMINISTRATIVE Work with Field Staff Logistics Manager and Field Staff Manager on all Field Staff Handbook updates and changes. Communicate with shoreside teams on staff-related concerns (voyage documentation expectations to staff, marketing questions, information boards etc.). Review weekly digital comment cards, and adjusts expedition operations appropriately. Regularly hosts debriefs with expedition leaders and provides feedback to field staff. Act as liaison and a Lindblad staff representative for IAATO and AECO; communicate all IAATO and AECO updates to the department, including Expedition Leaders and staff. Frequently visit the ships to provide mentorship and/or training for Expedition Leaders and other Field Staff and build report with Ship's officers and crew. May fill in as Expedition Leader on 1 - 2 trips per year. MINIMUM QUALIFICATIONS BA/BS degree or equivalent industry experience Extensive experience in field operations within an expedition travel environment, including polar regions specifically Antarctica and polar bear habitat Must have extensive experience driving zodiac Must have comfort in the water and snorkeling General knowledge of natural and human history of the places to which National Geographic - Lindblad Expeditions travels Strong skills in time management, handling multiple tasks, setting priorities, and meeting deadlines The ability to work independently, as well as with others, in a team environment. Proficient working in the Windows operating system Using the English language, this person must have an ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor, while building relationships over long distances. PREFERRED QUALIFICATIONS Experience in a leadership position in polar regions strongly preferred, and experience working aboard LEX expedition vessels preferred. In-depth knowledge of--and acquaintance with--Lindblad Expeditions field staff preferred. Certified and experienced in rifle operations Familiarity with AECO/IAATO Professional experience operating in brown and black bear habitat Inventory and gear management experience Experience working within Outlook, SharePoint and OneDrive Annual bonus eligibility: 7.5%PHYSICAL REQUIREMENTSWhile performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. In the field, the employee will participate in field excursions, including driving zodiacs for several hours per day, hikes over uneven terrain for up to 7 miles, and kayaking up to 3 miles. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.
    $60k-87k yearly est. 20d ago
  • Business Manager - Day Camp

    Girl Scouts of Western Washington 4.1company rating

    Lead manager job in Carnation, WA

    Temporary Description Girl Scouts of Western Washington is consistently and unapologetically committed to providing safe spaces for all girls* to belong. We build Girl Scouts of courage, confidence, and character who make the world a better place. Founded in 1912, our organization has been committed to meeting the needs of our youth members for over a century. We uplift all Girl Scouts in a supportive environment where they can discover their strengths and rise to meet new challenges-whether they want to climb to the top of a tree or the top of their class, lace up their boots for a hike or advocate for climate justice, or make their very first best friends. Backed by trusted adult volunteers, mentors, and millions of alums, Girl Scouts lead the way as they find their voices and make changes that affect the issues most important to them. They are the future leaders paving the way toward a brighter tomorrow. To learn more, visit ********************* Girl Scouts of Western Washington values diversity, equity, and inclusion and we foster a welcoming, inclusive work environment. We are an equal opportunity employer, and we do not discriminate based on race, color, religion, age, national origin, gender, veteran status, sexual orientation (heterosexuality, homosexuality, bisexuality, and gender expression of identity), marital status, or the presence of any physical, sensory, or mental disability, or any other protected classification under applicable laws. *Girl Scouts of Western Washington uses the term girl inclusively to speak to everyone who identifies with the Girl Scout experience, which includes cisgender girls, gender-expansive youth, transgender youth, non-binary youth, gender nonconforming youth, genderqueer youth, and any girl-identifying human. About the Position The Business Manager oversees the camp's administrative operations, including ordering supplies, managing and distributing unit paperwork, and operating the camp store. The role also involves communicating with camper families before, during, and after their child's session, providing support and information through email and phone. Compensation for this position is $176.40 - $182.40 per day, with the starting rate dependent on previous employment at GSWW camps. Camp Season 2026 will run from June 8th through August 27th, with start and end dates determined by position. For the 2026 season, this position will be located at Camp River Ranch (Carnation, WA). Day Camp will run Monday through Friday 8:00 A.M. - 4:00 P.M with staff hours starting as early as 7:00 A.M. and ending no later than 6:00 P.M. Staff will be scheduled for a 40 hour work week and receive breaks throughout the day. Staff will have the opportunity to ride camp buses to and from camp and support the check-in and check-out processes at bus stops. Camp River Ranch serves campers ages 5 to 17 and offers a variety of programming including swimming, boating, target sports, climbing wall, and classic camp activities. Requirements Essential Duties and Responsibilities Manage daily camp business operations such as mail processing, attendance tracking, maintaining weekly rosters in CampMinder, and verifying completion of camper forms Provide customer service support by responding to phone and email communications and escalating concerns to camp leadership when necessary Oversee the inventory and ordering of business, program, and office supplies including maintaining all required documentation for purchases on council credit cards and accounts Support the Camp Director with budget tracking by maintaining receipt logs of all purchases Operate the camp store during designated times and coordinate with the GSWW retail team on inventory Support and participate in implementing all camp activities such as meals, games, campfires, etc. Carry out established duties for general camp operations including check-in and check-out, bus supervision, camp cleaning, season opening and closing tasks, and completion of necessary paperwork This is a general description of the essential responsibilities of the position and is not inclusive of all job duties, other associated duties may be assigned Knowledge, Skills, and Abilities Knowledge of and commitment to fostering environments that prioritize diversity, equity, inclusion, racial justice, and belonging Comfortable working in a camp setting with a variable work week and hours, including on-call, overnight, and weekend responsibilities Excellent interpersonal skills to ensure effective interactions with individuals at all levels and backgrounds, with the ability to work under pressure Demonstrated ability to prioritize project tasks and deadlines, work independently and collaboratively, take initiative, and maintain confidentiality Excellent oral and written communication skills Ability to navigate technology programs and platforms independently including Microsoft 365; ability/willingness to learn new technologies, with CampMinder experience strongly preferred Visual and auditory ability to identify and respond to environmental and other hazards Supervisory Responsibilities This position has no supervisory responsibilities of camp staff members Education and Experience Required At least 18 years of age High School Diploma or equivalent Experience in customer service Preferred Skills and Experience 21 years of age Experience in a business or office setting Experience with ordering, inventory, and budget management Experience in summer camp setting Knowledge of the Girl Scout program Other Qualifications Valid driver's license, proof of insurance, vehicle in working condition Current certification in First Aid/CPR or willingness to obtain Current certification in Youth Mental Health First Aid or willingness to obtain Satisfactory results from criminal background check Work Environment Summer camp is a fast-paced outdoor working environment. Employees are frequently exposed to loud noises, sensory stimulating situations, and physically demanding activities. Employees should feel comfortable with: Working outside in all weather conditions including heat, inclement weather, and specific environmental realities (humidity, wind, bugs, lake water) Residing in non-air-conditioned rustic open-air living quarters, with pit toilets as primary restroom facilities Living in communal living conditions with limited privacy and infrequent, minimal access to technology Demonstrate emotional resiliency and regulation to handle extended, repeated stressful situations appropriately Walking over unpaved, uneven, hilly terrain multiple times a day Lifting and carrying supplies and equipment up to 35lbs Swimming in natural bodies of water Responding to emergencies including utilizing skills to administer first aid/CPR when necessary, including overnight Maintaining constant supervision and observation of program participants while assessing risk and participant safety Salary Description $176.40 - $182.40 per day
    $176-182 daily 2d ago
  • Fixed Operations Regional Manager

    RWC Group 4.0company rating

    Lead manager job in Everett, WA

    Job Title: Fixed Operations Regional Manager Reports To: Service Director & Parts Director Employment Type: Full-Time About the Role We are seeking an experienced and results-oriented Fixed Operations Regional Manager to lead our service and parts departments across multiple locations in Western Washington, including Seattle, Tacoma, Everett, Mount Vernon, and Bellingham. This critical leadership role is responsible for driving operational excellence, financial performance, and a culture of accountability and customer satisfaction across the region. The ideal candidate brings deep dealership operations expertise, a data-driven mindset, and a proven ability to manage and scale performance across multiple service centers. You will work closely with cross-functional teams to implement best practices, optimize efficiency, and ensure that each location meets or exceeds performance targets while delivering exceptional customer experience. Key Responsibilities • Regional Leadership: Direct and support fixed operations (service and parts) across all regional locations to ensure consistent execution of company standards and customer service excellence. o Manage PSSR team for western WA • Operational Excellence: Collaborate with Service and Parts Directors to develop, implement, and enforce Standard Operating Procedures (SOPs) that drive quality, compliance, and operational efficiency. • Technology Adoption: Lead the deployment and adoption of digital platforms (e.g., True Video,Decisiv) to enhance transparency, customer engagement, and workflow efficiency. • Customer Satisfaction: Serve as the point of escalation for complex customer issues, ensuring prompt resolution and long-term loyalty. • Performance Monitoring: Track and analyze KPIs, including net income, labor efficiency, technician productivity, cycle times, and CSI scores to identify opportunities for improvement. • Regional Communication: Host and lead weekly Fixed Operations performance calls for the Pacific Northwest region to align teams, share insights, and drive accountability. • Cross Department Collaboration: Work with Bus Sales, Delivery, PSSR, and Sales teams to streamline operations, support growth initiatives, and ensure smooth bus delivery processes. • Field Engagement: Conduct regular on-site visits to assess team performance, provide coaching and mentorship, and ensure SOP compliance across locations. • Strategic Reporting: Deliver clear, data-driven reports and insights to senior leadership with actionable recommendations for continuous improvement. Qualifications • Location Requirement: Must reside in or near Everett, WA, with the ability to travel frequently within the region. • Experience: Minimum 5+ years in a leadership role within automotive fixed operations (Service Manager, Parts Manager, Fixed Ops Director, or equivalent). • Multi-Location Management: Proven ability to lead and support operations across multiple dealership or service center locations. • System Expertise: Strong working knowledge of Procede and Decisiv platforms. • Leadership & Communication: Exceptional leadership, interpersonal, and communication skills with the ability to influence and align teams across departments. • Analytical Mindset: Comfortable with performance data and KPIs; capable of turning analysis into action. • Travel: Willingness and ability to travel throughout the assigned territory on a regular basis. Compensation & Benefits • Competitive base salary with performance-based incentive structure • Company vehicle allowance and full travel reimbursement • Comprehensive benefits package, including medical, dental, vision, and 401(k) • Opportunities for career advancement within a high-performance, values-driven organization Why Join Us? We are a purpose-driven organization committed to operational excellence, innovation, and customer satisfaction. As a key regional leader, you'll play a pivotal role in shaping the performance and growth of our fixed operations team across one of our most important markets.
    $93k-112k yearly est. Auto-Apply 53d ago
  • Manager, Business Incentives Group

    BDO Global 4.8company rating

    Lead manager job in Seattle, WA

    A Tax Manager, Business Incentives Group (BIG) in BDO's Specialized Tax Services (STS) business is responsible for helping clients identify, document, and support tax positions related to this specialty's area of tax law upon examination and at appeals. In this role, the STS BIG Manager will assist with developing and driving related business development, process improvement, and team-building initiatives. Job Duties: * Research * Identifies all situations where research is necessary and conducts appropriate investigation on identified topics * Confirms accuracy of facts and sources where appropriate * Prepares studies of tax implications and outlines alternative courses of action to clients * Composes effective research memos in support of projects / transactions * Develops effective presentations for marketing and sales opportunities * Tax Compliance * Ensures clients comply with applicable authorities * Identifies options for minimizing client tax and reporting burdens * Identifies "gray areas" and recognizes and communicates to partners related risks * Completes accurately appropriate workpapers and tax returns forms * Ensures firm risk management and tax quality control standards and protocols are met * Communicates with clients and appropriate Core Tax Services, Assurance, and Consulting personnel regarding any issues * Tax Consulting * Develops, recommends, and implements solutions to provide clients maximum tax benefits * Stays informed of new legal and factual developments affecting clients' BIG tax positions and identifies and communicates to partners effective approaches to optimize these positions * Identifies and assists in maximizing all potential BIG tax benefits * Identifies process improvements regarding, e.g., the processes of identifying, documenting, and supporting BIG benefits on exam and at appeals * Tax Controversy * Effectively represents clients before tax authorities * Responds effectively to inquiries from federal and state tax authorities regarding BIG tax issues and questions * Tax Specialization * Develops an in-depth understanding of the technical and practical issues and opportunities regarding BIG tax benefits * Identifies client opportunities and issues having to do with tax specializations other than BIG * ASC 740-10 * Understands and applies industry and firm FAS 109 and FIN48 standards * Recognizes, measures, and documents effectively financial benefit of BIG positions * Strategy Development * Develops new or improved ideas and strategies to advance the position of clients, the firm or firm personnel * Suggests marketing approaches for new client acquisition * Other duties as required Supervisory Responsibilities: * Effectively supervises and reviews the day-to-day work of STS BIG Senior Associates and Associates on assigned engagements * Ensures STS BIG Senior Associates, Associates, and Interns are well trained in all required areas * Effectively evaluates the performance of STS BIG Senior Associates and Associates and assists in the development of goals and objectives to enhance their professional development * Delivers periodic performance feedback and completes constructive performance evaluations for STS BIG Senior Associates, Associates, and Interns * Acts as Career Advisor to STS BIG Senior Associates and Associates Qualifications, Knowledge, Skills and Abilities: Education: * Bachelor's degree, required * Degree in accounting, tax, or finance, preferred * Masters degree, preferred * Juris Doctorate (J.D.), preferred Experience: * Five (5) or more years of prior experience, required * Prior experience supervising tax consulting professionals, required * Experience in accounting, tax, or finance, preferred * Prior experience in BIG tax consulting, preferred * Prior experience preparing and/or reviewing tax provisions, preferred * Prior experience with corporate taxation, consolidations, and partnerships, preferred License/Certifications: * CPA certification, preferred * Enrolled Agent, preferred Software: * Proficient in the use of Microsoft Office, especially Excel and Word * Experience with tax related software and research databases such as Caseware, GoSystems, and other comparable programs Other Knowledge, Skills & Abilities: * Knowledge, skills, and abilities in the BIG tax area commensurate with the level of experience required above * Excellent oral and written communication skills * Superior analytical and research skills * Solid organizational skills, especially ability to meet project deadlines with a focus on details * Ability to successfully multi-task while working independently and within a group environment * Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously * Capable of effectively managing a team of tax professionals and delegating work assignments as needed * Capacity to build and maintain strong relationships with firm and client personnel and the ability to successfully interact with professionals at all levels * Ability to cultivate a positive team environment on engagements and contribute to the professional development of team personnel * Executive presence and ability to act as primary contact on assigned engagements Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. National Range: $79,800 - $168,000 Maryland Range: $79,800 - $168,000 NYC/Long Island/Westchester Range: $79,800 - $168,000 Washington DC Range: $79,800 - $168,000
    $79.8k-168k yearly 60d+ ago
  • Business Manager, St. Therese, Seattle

    Archdiocese of Seattle Catholic Schools 4.4company rating

    Lead manager job in Seattle, WA

    Secretarial/Clerical/Business Manager St. Therese Catholic Academy (STCA) is seeking applications for a Business Manager. STCA is a Preschool through 8th grade elementary school located in the heart of the Madrona neighborhood of Seattle, just two miles east of downtown. STCA is a welcoming, diverse, and fatih-filled community that has been igniting the faith, minds and dreams of our students since 1927. POSITION PURPOSE The Business Manager plays a critical role in the daily operations of the school, overseeing administrative functions and supporting financial management. This position will work closely with the parish Director of Operations, school principal, bookkeeper and development team to ensure efficient financial and administrative operations of the school. This position will also work closely with members of the school community and foster a welcoming environment aligned with Catholic values. The position is 30 hours per week and is benefit eligible. MAJOR DUTIES AND RESPONSIBILITIES Maintain accurate school records, including student and staff files. Assist with maintaining the school calendar and scheduling events. Assist with budgeting and financial planning, including monitoring expenses and income. Oversee the payment of school-related expenses, ensuring adequate approvals are obtained and within budget. Coordinate and manage incoming payments, with timely bank deposits. Maintain up-to-date records in the student enrollment database; generate reports as needed for administrative and financial decision-making. Oversee the adminissions process, tracking application statuses and follow up with families as needed. Provide regular status updates to school leadership. Manage tuition billing and collections, ensuring accurate and timely processing of invoices and payments as well as communications with school families regarding financial accounts. Follow school established procedures for tuition collection. Work with development team to coordinate proper tracking of fundraising event proceeds in accordance with established procedures, including donation acknowledgement. Oversee tracking of reported service hours performed by school families. Assist families as needed with tuition assistance applications, providing timely communication and coordination between the families and school. Maintain employee records and assist with compliance of Human Resources policies. Ensure employees and volunteers are in compliance with the Archdiocese of Seattle's Safe Environment program. SECONDARY FUNCTIONS Model STCA core values for students and parents (Faith, Respect, Responsibility, Perseverance, and Compassion). Other duties as assigned. QUALIFICATIONS Excellent communication and interpersonal skills Strong organizational and time management abilities Adherence to strict standards of confidentiality and professionalism that promotes a positive, inviting environment Proficient with technology, including Microsoft Office Suite and Google Workspace, with ability to learn software applications used for school operations Avility to work both independently and collaboratively with accurace and attention to detail Demonstration resourcefulness and ability to multitask Possesses a strong desire to work within a Catholic school setting, with appreciation of STCA's racially and economically diverse, faith-based community. Minimum one year of administrative experience Experience in budgeting a plus COMPENSATION $31.00 - $36.00/hour range Any offered salary is determined based on internal equity, internal salary ranges, market data, applicant's skills and prior relevant experience, certain degrees and certifications. Benefits: Eligible positions receive a comprehensive package of benefits including medical, dental, vision, life, accidental death and disability, long term disability, pension, 403(b), HSA, FSA, and generous sick leave, vacation and holidays.
    $31-36 hourly 60d+ ago
  • TikTok Shop - Seller Growth Manager, Fulfilled by TikTok

    Tiktok 4.4company rating

    Lead manager job in Seattle, WA

    Fulfilled by TikTok (FBT) is TikTok Shop's in-house service that handles storage, packing, and shipping for merchants. Fulfilled by TikTok (FBT) team is seeking an experienced Seller Growth Manager to join our team. The successful candidate will be responsible for recruiting new sellers to the FBT platform and driving increased usage across our existing seller portfolio. This role requires a strategic thinker with a strong track record in business development and sales, a deep understanding of e-commerce, and the ability to build and maintain strong relationships with sellers. Key Responsibilities: * Seller Recruitment: Identify, prospect, and recruit high-potential sellers to join the FBT program. Develop and execute strategies to attract new sellers across various categories and markets. * Portfolio Management: Manage and grow a portfolio of existing sellers, driving increased usage of FBT services. Analyze seller performance, identify growth opportunities, and provide tailored recommendations to optimize their experience on the platform. * Cross-Functional Collaboration: Work closely with internal teams, including marketing, product management, and operations, to ensure a seamless seller experience and drive continuous improvement of the FBT program. * Performance Tracking: Track and analyze key performance metrics to measure the success of recruitment and growth initiatives. Prepare and present regular reports to senior management. * Relationship Building: Build and maintain strong, long-lasting relationships with sellers, understanding their needs and challenges. Serve as a trusted advisor and advocate for sellers within the FBT program. * Strategic Planning: Develop and implement business development strategies to meet and exceed recruitment and growth targets. Monitor market trends and competitor activities to identify new business opportunities. * Training and Support: Provide training and support to sellers to help them maximize the benefits of the FBT platform. Develop and deliver educational content and resources.Minimum Qualifications: * Bachelor's degree in Business, Marketing, or a related field * 5+ years of experience in business development, sales, or a related field with proven track record of successfully recruiting and managing high-value accounts * Strong understanding of e-commerce marketplaces and prior experience working with merchants * Excellent communication, negotiation, and interpersonal skills and able to work independently and as part of a team in a fast-paced environment * Analytical mindset with the ability to interpret data and make data-driven decisions Preferred Qualifications: * MBA or advanced degree * Knowledge of Fulfillment by TikTok (FBT) and its benefits to sellers * Proficiency in CRM software and other sales tools * Demonstrated ability to develop and execute strategic business plans * Ability to think creatively and innovate
    $132k-187k yearly est. 43d ago
  • Field Staff Operations Manager

    Lindblad Expeditions Holdings Inc. 4.6company rating

    Lead manager job in Seattle, WA

    WHO WE ARE Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world's most remote and pristine locations on our fleet of 23 ships, and are committed to ensuring our guests experience the "Exhilaration of Discovery". ROLE OVERVIEW The Field Staff Operations Manager oversees the operational needs and tools for the Field Staff and works to create systems and protocols for managing our expedition operations. This position directly manages the Expedition Equipment Specialist and works in conjunction with this person and the Expedition Development (Product) team to innovate and constantly improve our operations. The Field Staff Operations Manager will spend 70 - 100 days per year traveling to ships, training staff, and mentoring Expedition Leaders, while occasionally filling in as Expedition Leader. This position reports to the Director of Field Staff. EXPEDITION OPERATIONS * Oversee need for and use of new equipment (i.e. cross-country skis, stand-up paddleboards, kayaks) * Develop and refine protocols as needed for activities like cross-country skiing, bear safety, stand-up paddleboarding (SUP), zodiac driving, and rifle training (Arctic only). * Develop and implement operations-based training for Field Staff. * Work with Marine Operations and Compliance to disseminate guidelines and protocols to the fleet. * Help create safety videos for ship operations. * Assist Field Staff Coordinators to understand and disseminate information about destination requirements and training. * Act as Field Staff Department liaison for all vessels for shipyard. * Manage Expedition Equipment Specialist to ensure that all shipboard equipment is properly maintained and inventoried, and equipment is ordered efficiently. * Work with Expedition Development to identify innovative tools for exploration. * Work with IT to ensure all staff computers and cell phones are updated, functioning, and stored properly onboard. ADMINISTRATIVE * Work with Field Staff Logistics Manager and Field Staff Manager on all Field Staff Handbook updates and changes. * Communicate with shoreside teams on staff-related concerns (voyage documentation expectations to staff, marketing questions, information boards etc.). * Review weekly digital comment cards, and adjusts expedition operations appropriately. * Regularly hosts debriefs with expedition leaders and provides feedback to field staff. * Act as liaison and a Lindblad staff representative for IAATO and AECO; communicate all IAATO and AECO updates to the department, including Expedition Leaders and staff. * Frequently visit the ships to provide mentorship and/or training for Expedition Leaders and other Field Staff and build report with Ship's officers and crew. * May fill in as Expedition Leader on 1 - 2 trips per year. MINIMUM QUALIFICATIONS * BA/BS degree or equivalent industry experience * Extensive experience in field operations within an expedition travel environment, including polar regions specifically Antarctica and polar bear habitat * Must have extensive experience driving zodiac * Must have comfort in the water and snorkeling * General knowledge of natural and human history of the places to which National Geographic - Lindblad Expeditions travels * Strong skills in time management, handling multiple tasks, setting priorities, and meeting deadlines * The ability to work independently, as well as with others, in a team environment. * Proficient working in the Windows operating system * Using the English language, this person must have an ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor, while building relationships over long distances. PREFERRED QUALIFICATIONS * Experience in a leadership position in polar regions strongly preferred, and experience working aboard LEX expedition vessels preferred. * In-depth knowledge of--and acquaintance with--Lindblad Expeditions field staff preferred. * Certified and experienced in rifle operations * Familiarity with AECO/IAATO * Professional experience operating in brown and black bear habitat * Inventory and gear management experience * Experience working within Outlook, SharePoint and OneDrive $78,000 - $83,000 a year Annual bonus eligibility: 7.5% PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. In the field, the employee will participate in field excursions, including driving zodiacs for several hours per day, hikes over uneven terrain for up to 7 miles, and kayaking up to 3 miles. DISCLAIMER STATEMENT This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.
    $78k-83k yearly 50d ago
  • Business Manager - Overnight Camp

    Girl Scouts of Western Washington 4.1company rating

    Lead manager job in Allyn, WA

    Temporary Description Girl Scouts of Western Washington is consistently and unapologetically committed to providing safe spaces for all girls* to belong. We build Girl Scouts of courage, confidence, and character who make the world a better place. Founded in 1912, our organization has been committed to meeting the needs of our youth members for over a century. We uplift all Girl Scouts in a supportive environment where they can discover their strengths and rise to meet new challenges-whether they want to climb to the top of a tree or the top of their class, lace up their boots for a hike or advocate for climate justice, or make their very first best friends. Backed by trusted adult volunteers, mentors, and millions of alums, Girl Scouts lead the way as they find their voices and make changes that affect the issues most important to them. They are the future leaders paving the way toward a brighter tomorrow. To learn more, visit ********************* Girl Scouts of Western Washington values diversity, equity, and inclusion and we foster a welcoming, inclusive work environment. We are an equal opportunity employer, and we do not discriminate based on race, color, religion, age, national origin, gender, veteran status, sexual orientation (heterosexuality, homosexuality, bisexuality, and gender expression of identity), marital status, or the presence of any physical, sensory, or mental disability, or any other protected classification under applicable laws. *Girl Scouts of Western Washington uses the term girl inclusively to speak to everyone who identifies with the Girl Scout experience, which includes cisgender girls, gender-expansive youth, transgender youth, non-binary youth, gender nonconforming youth, genderqueer youth, and any girl-identifying human. About the Position The Business Manager oversees the camp's administrative operations, including ordering supplies, managing and distributing unit paperwork, and operating the camp store. The role also involves communicating with camper families before, during, and after their child's session, providing support and information through email and phone. Compensation for this position is $115 - $125 per day, with the starting rate dependent on previous employment at GSWW camps. Camp Season 2026 will run from June 7th through August 18th, with start and end dates determined by position. Overnight camp staff will divide their summer between Camp Robbinswold (located in Lilliwaup, WA) and Camp St. Albans (located in Allyn, WA). They will begin at St. Albans for the first week of training, then transition to Robbinswold for the second week. Staff will work three one-week camper sessions at Robbinswold, take a short break, and then complete three sessions at St. Albans. Requirements Essential Duties and Responsibilities Manage daily camp business operations such as mail processing, attendance tracking, maintaining weekly rosters in CampMinder, and verifying completion of camper forms Provide customer service support by responding to phone and email communications and escalating concerns to camp leadership when necessary Oversee the inventory and ordering of business, program, and office supplies including maintaining all required documentation for purchases on council credit cards and accounts Support the Camp Director with budget tracking by maintaining receipt logs of all purchases Operate the camp store during designated times and coordinate with the GSWW retail team on inventory Support and participate in implementing all camp activities such as meals, games, campfires, etc. Carry out established duties for general camp operations including check-in and check-out, bus supervision, camp cleaning, season opening and closing tasks, and completion of necessary paperwork This is a general description of the essential responsibilities of the position and is not inclusive of all job duties, other associated duties may be assigned Knowledge, Skills, and Abilities Knowledge of and commitment to fostering environments that prioritize diversity, equity, inclusion, racial justice, and belonging Comfortable working in a camp setting with a variable work week and hours, including on-call, overnight, and weekend responsibilities Excellent interpersonal skills to ensure effective interactions with individuals at all levels and backgrounds, with the ability to work under pressure Demonstrated ability to prioritize project tasks and deadlines, work independently and collaboratively, take initiative, and maintain confidentiality Visual and auditory ability to identify and respond to environmental and other hazards Excellent oral and written communication skills Ability to navigate technology programs and platforms independently including Microsoft 365; ability/willingness to learn new technologies, with CampMinder experience strongly preferred Supervisory Responsibilities This position has no supervisory responsibilities of camp staff members Education and Experience Required At least 18 years of age High School Diploma or equivalent Experience in customer service Preferred Skills and Experience 21 years of age Experience in a business or office setting Experience with ordering, inventory, and budget management Experience in summer camp setting Knowledge of the Girl Scout program Other Qualifications Valid driver's license, proof of insurance, vehicle in working condition Current certification in First Aid/CPR or willingness to obtain Current certification in Youth Mental Health First Aid or willingness to obtain Satisfactory results from criminal background check Work Environment Summer camp is a fast-paced outdoor working environment with 24-hour a day responsibility. Employees are frequently exposed to loud noises, sensory stimulating situations, and physically demanding activities. Employees should feel comfortable with: Working outside in all weather conditions including heat, inclement weather, and specific environmental realities (humidity, wind, bugs, lake water) Residing in non-air-conditioned rustic open air living quarters, with pit toilets as primary restroom facilities Living in communal living conditions with limited privacy and infrequent, minimal access to technology Demonstrating emotional resiliency and regulation to handle extended, repeated stressful situations appropriately Walking over unpaved, uneven, hilly terrain multiple times a day Lifting and carrying supplies and equipment up to 35lbs Responding to emergencies including utilizing skills to administer first aid/CPR when necessary, including overnight Maintaining constant supervision and observation of program participants while assessing risk and participant safety Salary Description $115 - $125 per day
    $115-125 daily 3d ago

Learn more about lead manager jobs

How much does a lead manager earn in Everett, WA?

The average lead manager in Everett, WA earns between $69,000 and $177,000 annually. This compares to the national average lead manager range of $73,000 to $140,000.

Average lead manager salary in Everett, WA

$110,000
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