Lead manager jobs in Fountain Valley, CA - 5,840 jobs

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. 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Employment Type: Full-Time | Exempt Role Description A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to support a growing portfolio of retail and mixed-use assets. This role sits between property management and asset management and is focused on financial and operational execution, not long-term investment strategy. This position plays a key role in preparing operating budgets, overseeing CAM reconciliations, and ensuring day-to-day property operations and financial performance align with approved asset plans. The role partners closely with asset management, property management, accounting, leasing, and leadership to support disciplined execution and protect NOI. This opportunity is well-suited for a technically capable, execution-oriented real estate professional who understands how properties operate financially and operationally and thrives in a structured, ownership-driven environment. Qualifications Prepare annual operating budgets and reforecasts based on historical performance, property conditions, vendor contracts, and lease recovery structures Monitor operating results versus budget and identify variances, risks, and corrective actions Oversee CAM reconciliations with appropriate internal oversight Interpret lease language related to recoverable expenses, caps, exclusions, and allocations Coordinate responses to tenant CAM questions, audits, and disputes Provide operational oversight in partnership with property management teams Support leasing execution through coordination of operational readiness and critical lease dates Assist with execution of approved capital projects, including schedule and spend tracking Serve as a coordination point between asset management, property management, accounting, leasing, and construction Support audits, lender requests, and ownership inquiries related to operations, budgets, and CAM Qualifications Required 6-10 years of experience in commercial property management, asset operations, or similar execution-focused real estate roles Demonstrated experience preparing operating budgets and managing CAM reconciliations Strong understanding of commercial leases, operating expenses, and recoveries High attention to detail with strong organizational and follow-through skills Proficiency with Excel and property management/accounting systems Preferred Experience with retail and/or multi-tenant commercial properties Background working closely with asset management, accounting, and leasing teams Comfort operating within defined approval and escalation frameworks What We're Looking For Technically strong and detail-oriented Process-driven and reliable Calm, professional judgment under pressure Clear communicator across operational and financial teams Able to handle confidential information with discretion Comfortable owning execution without owning strategy

A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply. #J-18808-Ljbffr

About the Job We are searching for a talented restaurant district manager for Los Angeles, CA! Must have prior experience managing 5 plus full serve locations. Job Description of Restaurant District Manager: Takes responsibility for growth & development by setting goals and leading his/her team. Seeks out knowledge without direction and has an entrepreneurial spirit. Maintains great energy and a positive image for guests and staff. Role model of standards and behaviors consistent with the company's values and culture. Identifies and develops talent proactively to formulate a strong team of top performers. Achieves financial goals for the assigned area without compromising food, quality, and service. Supports and works well with all members of the restaurant team. Ability to adapt and succeed in a fast-paced environment. Ensures safety and security standards are adhered to. Qualifications of District Manager: 3+ years of current Restaurant District Management or other related hospitality experience. Great attitude, enthusiasm, and passion for the hospitality industry and people. Ability to adapt and succeed in a fast-paced environment. Strong leadership, communication, and organizational skills. Hands-on approach with hiring, training, and developing people. Ability to increase sales and build rapport in the community. Maintains high levels of food quality, hygiene, and restaurant standards. Restaurant District Manager Receives: Fun & Fast-Paced Environment. Company Culture that Cares about Food Quality and People. Health, Dental & Vision Insurance. Competitive Pay & Bonus Plan. 401k Paid Vacation. Room to Grow! AboutAndreoni Recruiting Consultants Andreoni Recruiting Consultants was founded by Candy Andreoni in 2013. Candy graduated from the University of South Carolina with a degree in Hotel Restaurant Tourism Administration and has over 20 years experience within the hospitality industry. BackgroundCandy started as a restaurant manager after college and grew within the restaurant industry to become a recruiter and HR professional. Candy and Andreoni Recruiting understands what it takes to find talented people and a great company to work for.CredentialsOur staff is SHRM (Society of Human Resource Management) certified and has over 15 years experience handling human resource and recruiting needs in the hospitality industry. Andreoni Recruiting is a registered Company in the state of Virginia but operates nationwide.

Operations Manager- Bathroom Remodeling Inland Empire, CA & Surrounding Areas JD Bathroom Remodel Express is a trusted, locally operated remodeling company proudly serving homeowners throughout the Inland Empire. We specialize in stylish, low maintenance, and cost-effective bath and shower systems. Our reputation is built on quality craftsmanship, efficient one day remodels, and an exceptional customer experience from start to finish.About the Role We are seeking an experienced Operations Manager to lead both our installation operations and in home sales performance. This is a full time, hands on leadership role for a driven professional with a strong background in construction and home improvement sales. You will be responsible for managing teams, driving revenue, ensuring installation quality, and delivering outstanding customer satisfaction. This role is ideal for someone who thrives in a fast paced environment and enjoys owning results across sales, operations, and customer experience.Key ResponsibilitiesOperations and Installation Management • Oversee and schedule all bath and shower system installations • Lead, coach, and support installation crews to ensure timely, high quality workmanship • Review customer contracts and coordinate product ordering • Manage warehouse inventory, materials, and vendor relationships • Handle all permitting, documentation, and CRM updates • Support installers with on site issues, service calls, and quality control • Conduct post installation follow ups to ensure customer satisfaction and request referrals • Analyze job costs, installation efficiency, and service trends for continuous improvement • Assist in hiring, onboarding, training, and performance management of installation staff • Maintain accurate records for schedules, timesheets, receipts, and job completions Sales Leadership and Revenue Growth • Lead and grow a team of in-home sales representatives • Review appointments scheduled by the inside sales team • Review sales performance daily, weekly, and monthly and take corrective action as needed • Prepare and lead ongoing sales and product training meetings • Set clear expectations and performance goals aligned with company objectives • Ensure consistent use of iPad presentations, electronic contracts, and CRM systems What We're Looking For • 5 plus years of operations management experience • 2 plus years of leadership or management experience • Background in acrylic bath and shower systems is a plus • Strong leadership, coaching, and team development skills • Excellent customer service, organization, and communication abilities • Comfortable using iPads, electronic contracts, and CRM platforms • Valid driver's license and clean driving record Compensation and Benefits • Competitive salary based on experience • Performance based incentives • Supportive, professional, and growth oriented work environment • Long term career growth with a rapidly expanding company Join JD Bathroom Remodel Express If you are a results driven leader who excels at balancing sales performance, operational excellence, and customer satisfaction, we would love to hear from you. Join a company that values quality, integrity, accountability, and teamwork.

Job Title: Operations Manager - Process Automation Reports to: VP, Operational Excellence About Our Organization RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone. Job Summary We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal. The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills. Duties and Responsibilities • Define KPIs and build dashboards to measure performance and support proactive decision-making. • Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation. • Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables. • Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers. • Implement processes and systems to reduce chaos and pull operations towards KPIs. • Be a thought partner to our operations, product, and engineering leaders. Qualifications Education/Experience • Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics. • 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management. • Experience operating, building, or otherwise getting your hands dirty to solve the problem. Skills • Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems. • Thorough and detail oriented. • Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter. • Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools. • Excellent communication skills and an ability to tailor your message to the audience. • Collaborative and teammate-lifting mindset.

**The Best Teams are Created and Maintained Here.** + The Operations Manager Tree is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service. **Duties and Responsibilities:** + **Process Improvement and Efficiency:** Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness + **Team Leadership and Development:** Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly + **Forecasting and Labor Management:** Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets + **Procurement and Inventory Management:** Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries + **Safety, Compliance and Risk Management:** Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation + **Reporting and Performance Metrics:** Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement + **Customer Service, Satisfaction, and Jobsite Quality:** Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience + **Project Management:** Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals + **Resource Planning:** Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand + **Collaboration and Communication:** Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations **Education and Experience:** + Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry + Minimum 7 years of experience in the construction or landscaping industry + Minimum 2-3 years of management experience within the landscape or service industry + Qualified Applicator License (Pesticide or Fertilizer) preferred + Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, Arbor Notes, BrightPath, and MFP/WAR calls. + Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures + Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment. + Bilingual in English and Spanish preferred + Effective written and oral communication skills + Ability to create and foster a team-oriented environment **Physical Demands/Requirements:** + Ability to walk, bend, twist, and carry up to 50lbs + Ability to traverse uneven surfaces on job sites for quality checks and inspections + Must be able to travel within the branch territory to visit designated client properties **Work Environment:** + Field-based role; will have regular office work **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time._** **Compensation Pay Range:** $70,304 - $90,000 **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._

The Student Services Manager is primarily responsible for assuring a successful student experience through the entire student lifecycle, including: New student orientation, student support and advisory services, and alumni services. This role interfaces directly with the Dean of Campus Operations, Dean of Academics, Director of Financial Aid, National Registrar, Director of Admissions, and Director of Career Services. Essential Functions Participate in relationship management with prospective students and their families, alumni, and active students. Ensure a personal, supportive relationship is established with each student beginning with the onboarding process; establish an effective supporting relationship with them. Ensure all students complete Smart Measure and meet with students to discuss results. Regular and consistent engagement with students via various communication methods (one on one meetings, phone calls, text messages and emails). Make contact with all active students monthly through classroom visits, one-on-one meetings, or virtual/phone conversations. Meet with students daily to identify potential hurdles to student's success. Utilize communication skills/advising techniques to assist students in developing a success plan. Develop / support retention strategies effective in both active and inactive students. Track student progression in online programs and support the Program Chairs and Dean of Academics for student outreach. Manage Student Event calendar; Update posted schedules, calendars, and monitors each term. Coordinate bi-annual student focus groups and encourage student participation. Prepare and present material at internal workshops; both in person and virtually. Identify opportunities for student life activities to increase student involvement. Assist re-entry students on returning student application review process, discuss previous roadblocks and challenges to identify helpful resources to maximize student's program completion/retention, review status eligibility and re-entry needs/requirements. Connect students with Instructors/ Program Chair to get additional tutoring when needed. Assist with executing campus events; Career Fair, Job Fair, employer visits, class presentations, graduation and other campus events as needed. Active participation in Student Council / Student Groups. Work closely with pending graduates to ensure the completion of exit requirements are met. Assist in the development and ongoing management of an Alumni Program. Manage, plan, and execute events for alums. Support Career Services in new student job placement initiatives to ensure current students can find work while attending school. Network with potential employers to identify job opportunities for students / alumni and pass information to Career Services when new partnerships are established. Work with Education to support students in testing for their certifications and continuing their education towards more advanced degrees. Assist the Dean of Students with G&E (Graduate and Employment) Tracking, Program Completion Tracking, and yearly accrediting reporting. Complete other duties as assigned by the Dean of Student Affairs / Career Services Manager. Knowledge, Skills and Ability Required Knowledge of student development theory, techniques, and research associated with ensuring the success of diverse student populations. Knowledge of student advising theory and best practices; ability to implement these practices effectively. Knowledge of obstacles facing non-traditional students and strategies for overcoming them. Thrive in a fast-paced environment and demonstrate a passion for higher education. Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form. Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related. Must be self-motivated, be driven to meet goals, possess a strong work ethic, and be able to prioritize. Excellent problem-solving skills, leadership, and time management skills are necessary. Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alums, administration, and parents from varying cultural backgrounds. Must be able to prioritize multi-tasks in a fast-paced, high-demand work environment while always maintaining a professional demeanor. Must remain flexible regarding external factors that may affect the work schedule. Qualifications Education and Work Experience High School diploma or GED required. Bachelor's degree in education, student development, psychology, human relations, or related field, or a minimum of three (3) years in student affairs / engagement; required. Master's degree preferred. Experience in an educational setting supporting students' progress toward their educational goals. Experience with advising, counseling, mentoring, coaching, or providing navigation services for students in pursuit of post-secondary educational goals. Proficient user of CP and Microsoft Office- Word, Excel, PowerPoint, Outlook Experience with Anthology software preferred . Proficient user of Microsoft Office- Word, Excel, PowerPoint, Outlook Strong written and verbal communication skills

$16.90 / hour Must be 18+ to apply! Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: * Complimentary admission to Knott's Berry Farm * Earn complimentary tickets for your friends and family * Discounts on food and merchandise * Special events for associates only * Building lifelong friendships * Resume building skills * Flexible schedule * Employee recognition programs Responsibilities: As a Merchandise Sales Associate, you will perform daily sales operations of assigned Merchandise location at the Knott's Hotel. Ability to operate a Point of Sales cash register, cash handling skills, able to stock and clean location, while performing guest service. * Assist guests in retail location by providing guest service. Provide product selection and information of the product for the guests. * Engage in suggestive selling techniques. * Conduct sales transactions on a cash register. * Receive/Deliver cash funds from the Glory machine and complete paperwork needed for the Glory machine. * Complete merchandise location paperwork. * Clean and restock retail location on the daily basis; move and organize stock in store and stockroom. Report any concerns about the stock, stockroom, and sales floor to the area Team Leader immediately. * Engages in observational loss prevention practices (i.e. observes surrounding areas for theft of product and guests property, checks for counterfeit currency, and follows proper cash handling procedures). * Open and close assigned retail location. * Some locations require special skills. These skills include candy production, stroller rental, magic demonstrations, hat embroidery, leather engraving, and photography. Individuals with these skills should be placed in appropriate locations. * Assist Team Leader with any other tasks assigned. * Perform basic product presentation assignments. This includes and is not limited to maintaining the presentation of the product to enhance the guests shopping experience by keeping the hangers in a question mark setting, making sure the sizes are together, and the product is organized and full at all times. Qualifications: * California Food Handlers Card at select locations * Ability to handle money and give correct change in U.S. currency with/without the use of electronic equipment, such as a cash register or calculator. * Ability to acquire knowledge about product being sold at locations. * Ability to work nights, weekends and holiday periods to meet business needs. * Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. * Preferred availability is Friday, Saturday, and Sunday

The Dispatch Operations Manager is responsible for leading and optimizing all dispatch operations for fast growing fuel transport company in Southern CA. This role combines hands-on operational execution with strategic customer relationship management and business development. The ideal candidate brings deep fuel transport industry experience and excels at building high-performing teams while maintaining strong customer partnerships. This position serves as a critical bridge between operations, sales, and customer success. Essential Functions Operations & Execution (50%) Lead, mentor, and develop a team of Dispatch Coordinators ensuring 24/7/365 operational coverage Oversee daily fuel dispatch operations including order processing, driver scheduling, route optimization, and delivery execution Monitor and manage fuel allocation, inventory levels, and supplier relationships to maximize efficiency and minimize supply disruptions Ensure compliance with all DOT regulations, company safety protocols, and industry best practices Analyze operational metrics and implement continuous improvement initiatives to increase fleet utilization and reduce delivery costs Coordinate with drivers, terminals, and suppliers to resolve time-sensitive issues including delays, emergencies, and route changes Develop and maintain dispatch SOPs, training materials, and performance standards Manage shift scheduling, overtime allocation, and workforce planning to maintain service levels Customer Service & Relationship Management (30%) Serve as primary point of contact for key customer accounts, building and maintaining strong partnerships Conduct regular business reviews with customers to assess satisfaction, address concerns, and identify service improvement opportunities Respond to and resolve escalated customer issues with urgency and professionalism Monitor customer automated inventory management systems and ensure keep-full delivery commitments are met Represent Elite Fuels at industry conferences, trade shows, and networking events Collaborate with customers on forecasting, seasonal planning, and emergency response protocols Sales & Business Development (20%) Support new customer acquisition by participating in sales presentations, site visits, and contract negotiations Identify upsell and expansion opportunities within existing accounts Provide operational expertise during RFP responses and pricing development Gather competitive intelligence and market feedback to inform service offerings Partner with sales leadership to develop and execute growth strategies Required Qualifications Minimum 7 years of experience in fuel transportation, petroleum logistics, or bulk liquid hauling operations 5+ years in a supervisory or management role overseeing dispatch, logistics, or transportation teams Deep understanding of fuel supply chain operations including terminals, rack pricing, allocations, and carrier operations Proven track record of building and maintaining customer relationships in B2B service environments Strong knowledge of DOT/FMCSA regulations governing hazmat and fuel transportation Experience with transportation management systems (TMS), GPS tracking, and dispatch optimization software Excellent communication and presentation skills with comfort speaking to executives and at industry events Ability to work flexible hours and be on-call for operational emergencies Preferred Qualifications Experience with dispatch software such as TMW, FuelWise, PeopleNet, or similar platforms Background in retail, commercial, or wholesale fuel distribution CDL with Hazmat/Tanker endorsements (or willingness to obtain) Experience managing 24/7 operations with rotating shift coverage Prior P&L responsibility or budget management experience Key Competencies Leadership: Ability to motivate, develop, and hold teams accountable while fostering a positive work environment Customer Focus: Genuine commitment to exceeding customer expectations and building long-term partnerships Problem Solving: Quick decision-making under pressure with sound operational judgment Communication: Clear, professional communication across all levels from drivers to executives Execution: Results-oriented approach with strong follow-through and attention to detail Industry Knowledge: Deep understanding of fuel transport operations, regulations, and market dynamics Physical Requirements & Work Environment Primarily office-based with regular travel to customer sites, terminals, and industry events (up to 25%) Ability to be on-call and respond to operational emergencies outside normal business hours May require occasional weekend or holiday availability during peak periods or emergencies Compensation & Benefits Competitive base salary: $75,000 - $100,000 based on experience Performance bonus opportunity Comprehensive benefits package including medical, dental, vision 401(k) with company match Paid time off and holidays Professional development and industry conference attendance

Our client is a growing distribution company who is looking to hire a talented Associate General Manager. This is an ON-SITE role at their facility located in Santa Fe Springs. This is a fun, stable, and healthy company that has a family/team-centered culture. Associate General Manager (On Site - Santa Fe Springs): Must have strong experience in product distribution including warehouse ops, logistics, and fleet management Food/Beverage industry experience is desirable, but not required Will review market analysis to help determine customer needs, volume potential, price schedules, discount rates and promotional sales programs This role will split time in office managing operations, and out in the field Will be heavily involved in selecting, training, scheduling, and coaching employees Salary likely $120k-$130k base + bonus, car allowance, benefits, PTO, 401k Our client is healthy and growing nationally. They are a leader in their market and have a great track record of success. They develop their people from within, and there is room for growth. Although a large national company, their branches feel like extended families with a great culture and hands on environment. This is a great role for somebody who enjoys stability with their employer, and wants to directly impact the operations and trajectory of their company!! If interested, please attach a WORD DOC version of your resume in your reply. We look forward to chatting with you soon. Thanks for your time!

Confidential | Southern California (On-site) Who Should NOT Apply This role is not a fit if you: Prefer a corporate or desk-based leadership role Lack direct aerospace or defense manufacturing and machining experience Have not personally owned P&L and execution accountability Are seeking a turnaround, roll-up, or short-term transformation type role Are uncomfortable leading a small, technically demanding shop hands-on Why You Should be Interested in this Role This is a rare opportunity to step into a GM site leadership role with full P&L ownership for a highly specialized aerospace and defense precision machining business operating in a mission-critical, high-accountability environment. The company is a single-site precision CNC job shop producing complex, tight-tolerance components for demanding aerospace and defense applications. The operation is technically sophisticated, asset-intensive, and built around advanced multi-axis machining where execution discipline, quality, and delivery reliability are non-negotiable. This is not a turnaround. The business is stable, well-run, and trusted by long-standing customers. The mandate for the incoming GM Site Leader is to stabilize and protect what already works, strengthen operating systems and leadership depth, improve asset utilization, and position the business for disciplined growth! This role is best suited for a hands-on, “A-level” operator who enjoys being close to the shop floor, understands the stakes of aerospace execution, and can lead confidently in a small-company, ownership-oriented environment. Company: Confidential Position: GM Site Leader Location: Orange, Ca - Southern California (On-Site) Reporting: Chief Operating Officer (Platform / Holding Company) What You Will Own in this Key Leadership Role (end-to-end) Site Leadership & Operational Execution Own full responsibility for all site operations including machining, quality, maintenance, engineering, planning, and materials Learn shop operations quickly and establish credibility through visible, hands-on leadership Install and sustain tiered daily and weekly management routines with clear KPIs across Safety, Quality, Cost, and Delivery Drive disciplined scheduling, WIP control, and job costing visibility in a high-mix CNC job shop environment Quality, Compliance & Risk Focus Lead and continuously strengthen aerospace quality systems and compliance requirements Ensure audit readiness, document discipline, and a zero-defect mindset across the organization Drive root-cause problem solving and corrective action with urgency and accountability Customer Relationship Focus Serve as the senior executive interface for key aerospace and defense customers Protect customer trust through transparent communication and consistent execution Balance customer commitments with internal capacity, risk, and profitability considerations Asset Utilization, Maintenance & Capex Improve utilization of underloaded advanced CNC assets through scheduling discipline, workforce deployment, and process improvement Strengthen preventive maintenance, TPM, and equipment reliability to improve uptime and throughput Propose and execute ROI-positive capex aligned with capacity expansion, capability enhancement, and risk mitigation Lean & Continuous Improvement Leadership Lead Lean as a management system, not a tool deployment Deploy 5S, standard work, visual management, SMED, TPM, and daily problem solving to drive measurable SQCD improvement Build a culture of accountability, ownership, and continuous improvement People Leadership & Bench Strength Build trust and credibility with a skilled, technical workforce Develop front-line leaders and reduce key-person dependency Install clear roles, expectations, and accountability across the organization Lead by example with a strong floor presence and high personal energy Business & Financial Management Own full P&L responsibility including pricing discipline, labor productivity, margin performance, working capital, and inventory Establish a disciplined operating review cadence with ownership and the board Partner closely with ownership on strategy, capital allocation, and pacing of growth Role CTQs (Critical to Quality) Zero quality escapes; audit-ready at all times Consistent on-time delivery for mission-critical programs High utilization and reliability of advanced CNC assets Strong retention of critical technical talent Credible, calm executive presence with customers, employees, and ownership Position Critical to Quality + Success (CTQ+S): Technical Requirements Education Bachelor's degree in Engineering, Manufacturing, Operations, or Business prefered MBA or advanced technical degree a plus Experience Typically 10-20+ years of progressive responsibility in aerospace or defense precision machining Prior site-level P&L ownership in a small to mid-sized machining environment Deep experience with tight-tolerance CNC machining, complex parts, and advanced multi-axis equipment Demonstrated success operating high-accountability, customer-critical manufacturing environments Strong familiarity with aerospace quality systems and compliance expectations Proven ability to improve utilization, throughput, and operating discipline Functional Skills Strong command of job shop operations, scheduling, and job costing systems Solid financial acumen including pricing, quoting, margin management, and capex ROI Pragmatic, results-driven use of Lean and continuous improvement tools Comfort with KPIs, dashboards, and data-driven management Position Critical to Quality + Success (CTQ+S): Leadership & Behavioral Profile This Small Shop Environment Requires Hands-On Floor Leadership Engages directly with machinists and supervisors Leads through credibility, presence, and action Ownership Mindset Thinks and acts like an owner Disciplined with capital and serious about risk Change Leadership Without Disruption Improves systems and discipline without destabilizing what works Brings people along through clarity, consistency, and accountability High Energy, High Accountability Comfortable operating at a fast pace in a small-company environment Able to orchestrate multiple priorities under pressure Deep Alignment With Long-Term Focus Values durability, quality, and reliability over short-term wins Sees Lean as a leadership philosophy, not a program Compensation & Relocation Competitive base salary with performance-based bonus Long-term incentive alignment potential Relocation considered for exceptional candidates - High preference for Local talent Daily On-site leadership required

Maruwa America Corp. is seeking a highly motivated General Manager of Administrative Department to join our dynamic team based in Santa Ana, CA. This role focuses on administration of Maruwa America Corp. with engagement at corporate finance, human resources locally, office management and other daily administrative routines. Key responsibilities: Finance: -Oversee unit-level accounting operations -Prepare and submit reports to the parent company -Manage accounts receivable and ensure timely collection -Monitor and control budget versus actual performance -Conduct business performance evaluations -Exercise control over personnel-related expenses -Manage and optimize cash flow -Monthly/Annually book closing -Daily A/P Processing and biweekly payroll processing Human Resource: -Drive organizational improvement initiatives -Develop and implement workforce planning strategies -Administer personnel transfers and staffing adjustments -Conduct employee performance evaluations -Maintain and update compensation structures and salary tables -Maintain employee's Time and attendance -Keep up with Fed & State required Training General Affairs Responsibilities: -Establish, update and enforce internal regulations -Communicate official decisions and directives across the organization -Manage and safeguard company assets -Provide administrative and clerical support -Assessment and guidance on the company's compliance status -Overview Inside Sales's activities Other Responsibilities: -Oversee all administrative functions related to the management department of the local subsidiary. Required Qualifications: -Japanese Language- Native Level -Business Administration experience within the US -Management of administration team within the US -Strong communication skills in English both verbal and written -Excellent multitasking and time management skills in fast-paced environment -Willingness to travel within the US and infrequent travel internationally. Preferred qualification: -Finance background -Accounting background Employer Information: Company name: Maruwa America Corp. Address: 200 E. Sandpointe Ave. Suite 525 Santa Ana, CA 92707 Working hours: Monday to Friday Holidays: Saturday, Sunday, Public and Company Holidays Benefits: - 401K after 6 months -Flexible Spending Account (FSA) Medical and Dependent Care -10 paid vacations for the first year -19 plus paid holidays per policy -Sick time leave -Maternity/Parental leave Insurance: Medical, Dental, Vision Life and AD&D Insurance. Remuneration: US$95,000-120,000/annually This is on-site position ★★ ★日本語版の履歴書及び職務経歴書（PDF式）を送付して下さい★★★

Title: Associate Manager Medical Information Duration: 11 Months Pay Range- $50- $55 per hour The Medical Information Specialist responds to unsolicited medical requests regarding Client products from healthcare professionals (HCPs), members of the public, and internal Client colleagues. Responses are provided in a timely manner using approved standard documents, up-to-date literature support, and other validated resources. This role uses scientific and medical information expertise to support strategic initiatives and empower stakeholders with globally aligned resources that enable informed decisions and improved patient outcomes. Key Responsibilities • Respond to unsolicited requests for medical and scientific information regarding Client products and document responses in the request handling system (MiQ) • Research and collaborate with cross-functional colleagues to provide responses to complex medical information requests • Create, update, review, and quality-check medical information response documents in accordance with local laws and regulations • Collaborate with affiliate medical information teams and internal partners including medical affairs, development, regulatory, global patient safety, operations, and commercial teams to manage global response topics and content • Prepare data-on-file documents to support response documents and complex inquiries • Maintain medical information document repositories with routine review for regulatory updates, scientific conference data, literature surveillance, and newly published materials • Understand and anticipate the needs and preferences of internal and external stakeholders • Review and analyze medical information databases for trends, customer insights, and data gaps to guide content development • Prepare customer interaction reports and share insights with internal stakeholders • Oversee and/or evaluate external consultant writers as needed • Provide process and product training to colleagues and vendors as required • Support departmental strategic initiatives including product launches, labeling updates, and patient engagement activities • Identify, report, and record adverse events and product complaints in accordance with SOPs • Participate in medical information activities and projects aligned with global and regional strategic plans • Work under the supervision of a manager or senior colleague Knowledge and Skills • Excellent written, verbal, and interpersonal communication skills with the ability to work effectively in multidisciplinary, global teams • Ability to clearly communicate scientific data to diverse audiences, including members of the public • Knowledge and understanding of Client's marketed and investigational products • Understanding of regulatory and legal requirements for providing medical information in the pharmaceutical environment, including regional and country-specific regulations • Strong ability to analyze and evaluate clinical, biomedical, and scientific data • Proven ability to build and maintain strong cross-functional relationships • Strong attention to detail, project management, and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment • Awareness of digital solutions for engaging healthcare providers and patients • Prior experience with problem-solving and project management preferred Education and Experience • Pharmacy, Nursing, or Medical/Life Sciences degree or advanced degree (PharmD preferred) • Experience in medical information or a healthcare environment preferred • Experience in the pharmaceutical industry or with a medical information vendor preferred • Experience in Cell Therapy, Hematology, or Oncology preferred

About Us We are a startup revolutionizing the beauty industry by defining the standard of “clean.” Our premium skincare, makeup, and body care formulations combine uncompromising safety, efficacy, and environmental responsibility. Our vision goes beyond products-we aim to empower and inspire confident individuals to drive meaningful change. Our innovative community-commerce ecosystem connects customers, beauty enthusiasts, and loyalists, allowing them to align with our brand in ways that authentically reflect their values and aspirations. From our formulas to our advocacy efforts to our community connection, we lead clean. Position Overview We are seeking a detail-oriented and proactive Operations Manager to oversee logistics (inbound and outbound freight) and fulfillment operations with third-party logistics partners (3PL). This is a critical role that supports our rapidly growing beauty business by ensuring timely delivery of products, managing inbound and outbound flows, and supporting the resolution of daily operational issues. Key Responsibilities Inbound Freight Management Plan and manage inbound shipments (international and domestic) including freight bookings, load consolidation, carrier selection and route optimizations to ensure timely and cost-effective delivery of inventory. Supervise Logistics Coordinator (direct report) to ensure all business logistics needs and deadlines are met or exceeded. Maintain a network of carrier partners to obtain and compare freight quotes to optimize shipping costs and service levels. Manage air freight operations, including tracking and analyzing air freight spend to identify cost-saving opportunities; collaborate with air carriers to negotiate favorable rates and maintain the air freight tracking reports. Customs & Compliance Coordination Coordinate with customs brokers and freight forwarders to ensure smooth customs clearance for international shipments. Prepare and maintain all required shipping and customs documentation (e.g. bills of lading, commercial invoices and packing lists) and ensure proper HTS classifications for imported goods to comply with import regulations. Coordinate and manage execution of established SOPs with 3PL to ensure inbound shipments release timing is in alignment with internal quality assurance compliance processes. Receiving & Delivery Coordination Schedule and confirm outbound carrier shipments for transfers between 3PLs, Contract Packaging partners and Retail locations. Ensure inbound shipments are compliant with 3PL warehouse receiving requirements (labeling, pallet configuration, etc.) to avoid delivery delays or non-compliance fees. Freight Claims Management File and Manage freight claims for any lost, damaged or delayed inbound shipments. Oversee claims process for outbound DTC shipments to ensure 3PL or carrier compensation is successfully completed for all eligible shipments and validated with 3PL freight invoice credits. Internal Orders Support Oversee logistics for internal stock movements, including product sample orders and headquarters (HQ) supply orders. Validate internal orders meet approval and accounting requirements prior to entering NetSuite (ERP). Manage 3PL Ensure these internal shipments are executed efficiently, with proper documentation and tracking, to meet the needs of marketing, events, or other departments. Wholesale Logistics Operations Support wholesale and retail channel operations by coordinating logistics for partner orders (e.g. Retail Sites, Amazon and other Wholesale Retail accounts). Coordinate with 3PL and carriers to ensure compliance with each partner's shipping guidelines and routing requirements, helping to minimize delays and avoid additional fees or chargebacks. Cross Functional Collaboration: Work closely with cross-functional teams - including Sourcing, Product Development, Inventory Management, Planning, and Sales/Wholesale - to align inbound logistics with product launch schedules and inventory needs. Provide expertise in logistics planning and troubleshoot supply chain issues to support overall business objectives. Qualifications & Experience 4+ years of experience in inventory or supply chain operations, beauty or CPG experience preferred. Strong working knowledge of domestic and international freight modes, incoterms, and import/customs regulations. Hands-on experience coordinating global shipments and customs clearance is required. Strong problem-solving and decision-making skills in supply chain contexts. Proactive in identifying issues (delays, shipping discrepancies, etc.) and driving solutions to maintain supply continuity. Proficient in ERP and supply chain software, experience with NetSuite is strongly preferred. Skilled in Excel and data analysis capabilities. Comfortable generating reports and using data to drive decisions. Excellent written and verbal communication skills. Highly organized and process-oriented, with strong attention to detail. Ability to manage up and work independently while also supporting team execution. International experience is a plus, particularly in global supply chain management and logistics. Why Join Us? Competitive compensation, annual performance-based bonus eligibility, and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k), flexible paid time off, and employee discounts. Fast-paced, collaborative work environment with opportunities for career advancement and professional growth. The opportunity to make a significant impact on a growing and innovative beauty brand. Counter is a people-powered movement that starts with those behind it! We're building a team that reflects the diversity of the communities we serve, where every individual is respected, supported, and empowered to thrive. We know that different backgrounds, identities, and perspectives make us stronger, more creative, and better equipped to drive change. That's why we're committed to fostering an inclusive culture where everyone belongs. Counter is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender/gender identity or expression, age, national origin, disability, veteran status, or any other legally protected status. We encourage all individuals to apply and join us in shaping a cleaner, more inclusive future for all.

Core Requirements: Bachelor's degree 10+ years in Manufacturing Operations management with current P&L responsibility Preferred Requirements: MBA degree The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Complete leadership responsibility for performance and overall development of the business unit Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.

General Manager responsibilities include: Design strategy and set goals for growth Control budgets and optimize expenses Ensure employees are motivated and productive Job Description We are looking for a General Manager to oversee all staff, budgets, and operations of the local business unit. General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you'll help our park grow and thrive. Responsibilities Oversee day-to-day operations Responsible for the guest experience in the park along with driving profitability. Design strategy and set goals for growth Maintain budgets and optimize expenses Set policies and processes Ensure employees work productively and develop professionally Oversee recruitment and training of new employees Evaluate and improve operations and financial performance Prepare regular reports for upper management Ensure staff follows safety protocols Provide solutions to issues (e.g. profit decline, maintenance of equipment, employee conflicts, loss of business to competitors) Requirements Proven experience as a Manager or similar role Experience in planning and budgeting Knowledge of business process and functions (finance, HR, procurement, operations etc.) Strong analytical ability Excellent communication skills Outstanding organizational and leadership skills Problem-solving aptitude

Job Description: General Manager Compensation: $100K annually Contract Type: Full-Time Contractor Christin Marie Studio Overview: Christin Marie Studio is a fast-growing e-commerce brand specializing in handmade, artisan-driven fashion and jewelry. As the brand scales, we are seeking an experienced General Manager to oversee studio operations and accountability to ensure seamless execution across teams, systems, processes, and launches. This role is critical to maintaining operational continuity, profitability, and growth, as campaign volume and organizational complexity increase. Role Overview: The General Manager serves as the senior operating leader of Christin Marie Studio and Christin's primary operational partner. This role is responsible for running the day-to-day execution of the business end to end, ensuring the studio operates smoothly, profitably, and in alignment with established creative direction and leadership priorities. The General Manager owns operational execution, people management, and process accountability, enabling the business to function without interruption during periods of founder absence while supporting the successful execution of campaigns, launches, and revenue initiatives. Key Responsibilities: Operations & Execution Leadership: Own and oversee all daily studio operations, ensuring priorities and deliverables are executed accurately and on time. Serve as Christin's primary operational operator, proactively identifying and resolving execution risks or inefficiencies. Ensure seamless operational continuity across campaigns, launches, and core business functions. Team Leadership & Accountability: Manage operations-focused team members and department leads, setting clear expectations, KPIs, and performance standards. Maintain alignment and accountability across teams to ensure consistent execution with or without founder presence. Act as the first point of escalation for operational and people-related issues. Operational Systems & Continuity: Build, document, and maintain scalable operational systems and workflows. Ensure redundancy and coverage across inventory management, production, fulfillment, and returns. Oversee vendors, logistics partners, and operational tools to maintain launch and execution readiness. Financial & Performance Oversight: Manage operational budgets, staffing costs, and execution-related expenses. Monitor margins, cash flow, and performance metrics tied to operational efficiency. Partner with leadership on forecasting and financial planning as it relates to operations and execution. Marketing & Revenue Execution Support: Oversee the execution of approved marketing initiatives, sales launches, live selling, and partnerships. Ensure cross-functional coordination and operational readiness for revenue-driving activities. Identify execution constraints early and communicate risks or needs to leadership and creative teams. Qualifications & Skills: 5+ years of experience operating or leading a small to mid-size consumer or creative brand. Direct experience overseeing e-commerce operations, fulfillment, and inventory workflows. Familiarity with TikTok Shop, social commerce, and live selling environments strongly preferred. Strong people leader with the ability to manage teams, enforce processes, and drive accountability. Financially literate with experience managing budgets, margins, and operational performance. Highly organized, decisive, and able to operate calmly in fast-paced, high-growth environments. What We Offer: A collaborative, fast-paced work environment within a growing fashion and jewelry brand. The opportunity to take ownership of studio operations and directly impact business scalability and performance. Competitive compensation and the chance to partner closely with a creative founder and leadership team. Join us and help ensure Christin Marie Studio operates seamlessly, predictably, and at a high level as we continue to grow!

Opening and closing of the store Performing customer sales and service Directing sales and cashier associates throughout the store Training newly hired associates Merchandising and compliance of all company policies Answering customer inquiries from Assistant Manager, Part Time, Manager, Assistant, Management, Retail