Partner Operations Manager, Prime Video, Partner Operations Management
Amazon 4.7
Lead manager job in Culver City, CA
How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.
We are searching for a Partner Operations Manager who can hold a leadership position in building strategic partnership with world-renowned studios, oversee global content publication, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.
In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role on the Prime Video Partner Operations Team.
Key job responsibilities
- Own partner performance metrics, hold partners accountable to Amazon delivery specifications, and continue to raise the bar on partner performance
- Build strategic partner relationships with partner executive teams, consistently leaving it better than you found it
- Contribute to defining product value propositions, advantages, and limitations
- Be engaged in product development with our product managers and our engineering teams, ensuring operator use cases are correctly represented
- Driving operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automation
A day in the life
Drive innovation in delivery capabilities and product adoption by influencing and partnering with engineering, product, and tech teams
Drive partner adoption of the digital supply chain road map, gain alignment across multiple key stakeholders, and execute on goals
Design workflow strategies for accelerated content delivery in multiple languages and formats, while simplifying and eliminating redundant practices
Streamline business and technology solutions that strengthen our partnerships while advancing our services
Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, Business Teams, Analytics, and Product
About the team
Our mission is to make Prime Video the streaming provider of choice for customers and content providers. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.
Basic Qualifications
- Bachelor's degree, or experience in a relevant field
- Experience Experienced with end-to-end ownership of major project deliverables
- Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
- Experience leading cross-functional teams to deliver products and projects on tight deadlines
- Experience coordinating complex products with stringent technical requirements, development cycles and schedules
- - - Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities
- - - Experience managing, analyzing, presenting, and communicating relevant results to senior management
Preferred Qualifications
- Experience in Digital Supply Chain, Account Management, Partner Management, Operational Management, or Business Development within large global organizations
- Demonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/services
- Advanced skills and experience with Excel and Access, or similar database
- Ability to understand customers and their behavior in order to drive new feature development
- Exceptional interpersonal and communication skills, including effective writing and speaking skills
- Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required
- Broad commercial awareness developed in a fast-moving environment
- Be self-driven, and show ability to deliver on ambiguous projects with incomplete or imperfect data
- Master's degree
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,300/year in our lowest geographic market up to $154,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$72.3k-154.6k yearly 4d ago
Looking for a job?
Let Zippia find it for you.
Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Lead manager job in Culver City, CA
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$141.1k-311.2k yearly 4d ago
Sr Manager, Operation and Business Configuration (Sr Manager I)
Caloptima 4.6
Lead manager job in Orange, CA
CalOptima CalOptima Health is seeking a highly motivated Sr Manager, Operation and Business Configuration (Sr Manager I) to join our team. The Sr Manager I for Operation and Business Configuration will function as a primary point of contact for the claims analytical support unit which consists of data analytics, process improvement and claims clearinghouse vendor oversight. The incumbent will collaborate with leadership on the development and implementation of analytical tools to identify department trends and will manage dedicated resources for the day‐to‐day operations to carry out the strategic and tactical execution of CalOptima Health business operations, ensuring compliance with business rules and government regulations.
Position Information:
Department: Claims Administration
Salary Grade: 316 ‐ $120,881 ‐ $193,410 ($58.12 ‐ $92.9856)
Work Arrangement: Partial Telework
**This position is eligible for telework in California.**
Duties & Responsibilities:
40% ‐ Leadership Functions
Cultivates and promotes a mission‐driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability.
Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short‐ and long‐term goals/priorities for the department.
Hires, manages, trains, reviews and sets goals for the department and staff.
Provides an environment that engages staff to fully participate in the overall department functions and workload balancing strategies.
Develops and implements corrective action plans and trains staff as needed.
Establishes and manages teams to a set of standards and governance to improve performance and support effective development and outputs.
Provides management oversight and direction to Data Analysts Business team and serves as a liaison with internal and external entities such as Clearinghouse and health networks to ensure claims and authorization data load integrity.
Provides management oversight and direction to the Clearinghouse Data Analyst team for intake requirements, analysis, conducting clearinghouse user acceptance testing and identifies impacts to systems and processes.
Tracks and trends teams performances by way of dashboards, monitoring day‐to‐day activities of each claim operational areas, claims operational vendors and all clearinghouses.
Represents Claims department and participates in regulatory audit presentations and demonstrations and conducts follow up remediation action items from the audit as needed.
Works collaboratively with the Office of Compliance, Information Technology (IT), claims vendors and internal business teams on regulatory changes impacting claims adjudication and data integrity.
Manages all claims vendor contract or scope of work (SOW) renewals and takes the lead for any request for proposal projects.
Participates in CalOptima Health's enterprise projects impacting claims or operational payments and procedures/policies.
Conducts claims presentation to staff, senior level leadership and CalOptima Health network providers.
Maintains quality goals and production level within the department by collaborating with Claims department leadership teams and ensures that performance goals are consistently met and/or exceeded.
Anticipates future demands of initiatives, strategic plans and regulatory updates and design/implement solutions to meet these needs.
35% ‐ Program Oversight
Ensures compliance with applicable internal policies and procedures and external state and federal regulations for multiple product lines (Medi‐Cal, Medicare, Commercial (Covered California) and Program of All‐Inclusive Care for the Elderly (PACE). Ensures overall claims adjudication is in accordance with the California Department of Managed Health Care (DMHC), California Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) health plan regulatory requirements and guidelines.
Intakes and reviews All Plan Letters (APL), CMS bulletins and regulatory guidance; oversees the development, timely and accurate implementation and publication/posting of claims‐related regulatory requirements and reporting.
Serves as the primary point of contact to answer questions related to system configuration business rules, various claim adjudication issues and resolves complex claims or benefit adjudication issues for department staff as well as other internal customers; responsible for the identification and resolution of provider claim issues including support of provider education and customer service staff in communications back to providers.
Reviews and maintains department policies and procedures, recommends changes for more efficient operations, drafts new policies and procedures for director's review, communicates changes and updates to staff when appropriate.
Stays current with regulatory guidelines impacting essential functions and data requirements.
20% ‐ Technical Operations
Develops the claims data standards and deploys automation tools to obtain and process claims data from different sources. Constructs datasets to analyze, inform, identify trends and support stakeholder decision‐making.
Identifies claims transaction inconsistencies, as well as implementation of controls and changes to systems and policies that support claims adjudication, thereby minimizing incorrect claims payment.
Manages activities/service requests with Facets configuration, IT and EDI teams to scope, prioritize, and implement requirement changes.
Manages and intakes all program implementation impacting Facets and systems supporting the Claims, Grievance and Appeals Resolution Services (GARS)/Provider Dispute Resolution (PDR) and Customer Service operations.
5% ‐ Other
Completes other projects and duties as assigned.
Minimum Qualifications:
Bachelor's degree in health information management, business administration, health administration or related field PLUS 5 years of experience in information technology business experience implementing claims adjudication programs and projects in a health plan setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
5 years of management/leadership experience that manages claims operation from intake to output of the claims payment required.
5 years of experience utilizing Microsoft technologies required.
Preferred Qualifications:
N/A
Required Licensure / Certifications:
N/A
Knowledge & Abilities:
Develop rapport and establish and maintain effective working relationships with CalOptima Health's leade
$120.9k-193.4k yearly 1d ago
Property and Asset Operations Manager - Hawaii
Confidential Re Company 4.2
Lead manager job in Irvine, CA
Property & Asset Operations Manager - Hawaii Portfolio
Portfolio Coverage: Hawaii
Employment Type: Full-Time | Exempt
A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to oversee the operational and financial execution of a portfolio of retail and mixed-use properties located in Hawaii.
This Orange County-based role sits between senior property management and asset management and focuses on execution, oversight, and financial discipline - not investment strategy.
The position works closely with on-island teams, executive leadership, and internal partners to ensure consistent operations, accurate budgeting, and strong NOI performance across geographically remote assets.
The Opportunity
This role is responsible for translating approved asset plans into consistent operational execution. The ideal candidate brings strong property knowledge, financial acumen, and sound judgment to manage complex assets remotely while operating within defined approval frameworks.
Key Responsibilities
• Oversee operational and financial performance of Hawaii p
roperties
• Prepare annual operating budgets and forecasts
• Review monthly financials and identify risks and variances
• Oversee CAM reconciliations and expense recoveries
• Interpret lease language related to expenses and tenant obligations
• Serve as escalation point for tenant, vendor, and compliance matters
• Coordinate with on-island property management teams
• Support leasing execution and tenant onboarding
• Oversee approved capital projects and track spend and timing
• Provide clear performance updates to leadership
Qualifications
Required
• 8-12+ years of commercial real estate e
xperience
• Strong background in budgeting and CAM reconciliations
• Working knowledge of commercial leases and recoveries
• Experience managing multi-tenant retail or mixed-use assets
Preferred
• Experience overseeing geographically remote portfolios
• Hawaii commercial real estate experience a plus
$78k-120k yearly est. 4d ago
Sponsorship Fulfillment Manager(Event Manager)
Us Tech Solutions 4.4
Lead manager job in Glendale, CA
Duration: 8 Months Contract
Additional Information
Role will Start Date: February 1. From Feb - April: 25 - 30 hours per week. Then the hours will increase between May - August: 40 hours per week. Assignment End Date: August 29. Will need to be onsite for meetings as required.
Description/Comment:
The Sponsorship Fulfillment Manager plays a key role in supporting the Sponsorship Sales Team in providing account management, operational support and white glove service to our sponsors and licensee who are the backbone of D23 - The Ultimate Fan Event. This position serves as a critical liaison between client, the sponsor/licensee teams and the show management team-ensuring clear communication, creative problem solving, accurate documentation, and on-time execution of all operational related milestones.
The ideal candidate is detail-oriented, thrives in a fast-paced environment, and a trade show expert. This role will help ensure the satisfaction and repeated participation of these key stakeholders. This role will directly support the Sponsorship Fulfillment Lead and Sponsorship Sales team, partnering closely with show management, and key event logistic teams.
Responsibilities:
Assigned to lead up to 25 accounts.
Responsible for populating and managing the Sponsor Portal with Coordinator support
Work on Sponsor newsletters and Know before you go document.
Develops sponsor information sheet with key dates
Handles reach out to all sponsors related to Media Bag gifts
Sets up 2-3 Freeman webinars with all sponsor contacts to review the Exhibitor Services kit including a Q and A
Relating to Account Management
Weekly update call with Sponsorship sales team
Weekly update call with Sponsorship fulfillment Lead
Set up initial call with each assigned sponsor to discuss timelines
Relay booth numbers to Sponsors with an introduction note
Review Exhibitor Kit with Freeman
Manage all logistics as it relates to assigned sponsors.
Collect High Level Experience Plan for Operations review
Attend booth review (1) and relay feedback to assigned sponsor
Collect Detailed Experience Plan
Collect all COI's and send them to legal for review
Collect Draft Electrical diagrams and pass along to teams
Collect Draft Internet diagrams and pass along to teams
Collect Final Electrical diagrams and pass along to teams
Collect Final Internet diagrams and pass along to teams
Work with assigned sponsors on lead retrieval strategy
Get information for credentials to input into registration tool
Review any in booth talent, activations or signings and all related logistics (ie crowd control, security)
Advise and source all items that need to be produced (and paid for by sponsors) relating to assigned account activations
Provide all related signage copy for all assigned sponsor activations.
POC to TUDFE event producers for collaboration, information and all physical event activations by assigned sponsors that take place during the event.
Main “execution” contact for assigned sponsors.
Event week - key contact for load-in/event days/load-out for assigned sponsors, EAC wrist banding execution, sponsor activation fulfillment.
Responsible for input into post-event feedback report
Basic Qualifications
5-7+ years of experience working in a sponsorship environment or trade show environment.
Proven experience managing multiple complex stakeholders.
Understanding of the Trade Show related workflows
Strong organizational and documentation skills.
Excellent written and verbal communication skills.
Ability to represent The Company to our key partners, sponsors, licensees.
Ability to work cross-functionally and manage multiple priorities in a high-pressure environment.
Familiarity with client brand standards, processes, and culture preferred.
Experience working with sponsors or licensees for The Company is a plus.
Required Education
BA/BS Degree or equivalent experience
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Mayur Jaiswal
Email: *****************************
Internal Id: 26-00653
$93k-137k yearly est. 3d ago
Division Manager, Legal Support Services - Growth & Ops
Imedx, Inc. 3.7
Lead manager job in Glendale, CA
A legal support services company seeks an experienced Division Manager to oversee operations and drive growth in Glendale, California. This role involves managing daily operations, developing business plans, and leading a team. Candidates must have a bachelor's degree and at least 5 years of management experience, along with strong leadership and communication skills. The company encourages professionals with a background in service-based environments to apply.
#J-18808-Ljbffr
$114k-158k yearly est. 2d ago
Executive Hotel Manager: Luxury Ops & Guest Experience
Hilton Worldwide, Inc. 4.5
Lead manager job in Beverly Hills, CA
A leading global hospitality company is seeking a Hotel Manager for their Waldorf Astoria Beverly Hills. You will oversee operations, ensuring guest satisfaction and team engagement, while upholding luxury standards. The ideal candidate has extensive experience in luxury environments, particularly in leadership roles at high-revenue properties. This position offers a competitive salary range of $210,000 - $230,000 annually along with robust benefits.
#J-18808-Ljbffr
$57k-82k yearly est. 1d ago
Senior Operations Manager
Pop Mart
Lead manager job in Los Angeles, CA
Culver City, CA
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$114k-169k yearly est. 22h ago
Restaurant District Manager
Andreoni Recruiting Consultants
Lead manager job in Los Angeles, CA
About the Job We are searching for a talented restaurant district manager for Los Angeles, CA! Must have prior experience managing 5 plus full serve locations. Job Description of Restaurant District Manager:
Takes responsibility for growth & development by setting goals and leading his/her team.
Seeks out knowledge without direction and has an entrepreneurial spirit.
Maintains great energy and a positive image for guests and staff.
Role model of standards and behaviors consistent with the company's values and culture.
Identifies and develops talent proactively to formulate a strong team of top performers.
Achieves financial goals for the assigned area without compromising food, quality, and service.
Supports and works well with all members of the restaurant team.
Ability to adapt and succeed in a fast-paced environment.
Ensures safety and security standards are adhered to.
Qualifications of District Manager:
3+ years of current Restaurant District Management or other related hospitality experience.
Great attitude, enthusiasm, and passion for the hospitality industry and people.
Ability to adapt and succeed in a fast-paced environment.
Strong leadership, communication, and organizational skills.
Hands-on approach with hiring, training, and developing people.
Ability to increase sales and build rapport in the community.
Maintains high levels of food quality, hygiene, and restaurant standards.
Restaurant District Manager Receives:
Fun & Fast-Paced Environment.
Company Culture that Cares about Food Quality and People.
Health, Dental & Vision Insurance.
Competitive Pay & Bonus Plan.
401k
Paid Vacation.
Room to Grow!
AboutAndreoni Recruiting Consultants
Andreoni Recruiting Consultants was founded by Candy Andreoni in 2013. Candy graduated from the University of South Carolina with a degree in Hotel Restaurant Tourism Administration and has over 20 years experience within the hospitality industry. BackgroundCandy started as a restaurant manager after college and grew within the restaurant industry to become a recruiter and HR professional. Candy and Andreoni Recruiting understands what it takes to find talented people and a great company to work for.CredentialsOur staff is SHRM (Society of Human Resource Management) certified and has over 15 years experience handling human resource and recruiting needs in the hospitality industry. Andreoni Recruiting is a registered Company in the state of Virginia but operates nationwide.
$88k-141k yearly est. 1d ago
Customer Service Manager
GSM-Xanh SM
Lead manager job in Los Angeles, CA
Xanh SM is a leading electric vehicle (EV) and sustainable mobility solutions provider headquartered in Vietnam. With a mission to redefine urban transportation, we have successfully expanded into the U.S. market and are now preparing to launch operations globally.
Join us in shaping the future of sustainable mobility.
1. Job Description
Oversee nationwide Customer Service & Driver Support operations, ensuring service excellence and optimal operational performance.
Key Responsibilities
Develop and execute customer service strategies and operational plans aligned with company objectives.
Assign performance KPIs to teams and individual members.
Manage all customer service and driver support activities across the country to achieve operational and service KPIs.
Coordinate and optimize staffing, scheduling, and resource allocation to enhance efficiency.
Identify incidents and collaborate with cross‑functional teams to resolve customer and driver-related issues.
Monitor performance metrics and propose improvement initiatives.
Plan and implement training programs to enhance team expertise and service quality.
Develop and standardize operational workflows and customer service guidelines.
Coach and mentor team members to ensure adherence to operational standards and system requirements.
Research, evaluate, and recommend enhancements for Call Center and CRM systems to support customer service operations.
2. Requirements
Bachelor's degree or higher.
Preferred majors: Economics, Marketing, Tourism, Business Administration, or related fields.
Minimum 3 years of managerial experience in Customer Service, Driver Support, or Service Operations.
Proven experience managing teams of 30+ members.
Strong preference for candidates with experience in Call Centers, Customer Support, or operations within traditional taxi companies or ride‑hailing platforms.
$52k-99k yearly est. 4d ago
Rail Operations Manager
APM Terminals 4.7
Lead manager job in Los Angeles, CA
APM Terminals At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.
We offer
APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to continuous improvement is driven by LEAN principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Join us to be part of an innovative environment where your growth is our priority, and experience the numerous advantages of being a valued member of our team.
SUMMARY
The Operations Manager, based in Los Angeles, CA will oversee and direct facility operations to achieve the highest level of safety, productivity, and customer service with a focus constantly on cost and efficient use of labor.
Leads, guides and develops the operational activities of multiple
products within an Area with moderate impact on Business Unit results.
Manages the products so that the Area achieves its short- and long-term
financial and operating objectives, as set by the overall regional
business plan.
PRINCIPAL ACCOUNTABILITIES:
Manage staff, labor, and vendors to achieve established safety, financial, and production goals.
Manage the development and performance of key stakeholders, including, recommending or implementing positive reinforcement, training, or disciplinary action.
Directly manage union workforce, including contractual work practices, discipline, and grievance resolution.
Mediate operational issues with union representatives and business agents effectively and professionally.
Supervise key stakeholders to achieve customer service level agreements related to the rail operations department.
Exercise management authority to promote total-terminal success in accordance with the leadership's strategic vision, including optimization of work processes and efficient manpower utilization.
Promote good working relationships with customers, vendors, and the ILWU workforce.
Effectively communicate and coordinate with other Transportation and Logistics business units to support the APMM Group strategies and vision.
CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE
Necessary to perform the requirements of the position:
Education - Minimum four (4) year degree from an accredited college or equivalent Terminal Operations working experience of five (5) or more years
Accountability - Ability to set operational plans with short-term impact by maintaining standards that lead to high performance and execution
Agility - Ability to modify important changes rapidly
Collaboration - Ability to exchange and adapt skills when working together across boundaries
Functional Excellence - Broad knowledge in job area/discipline or expertise in a specific discipline.
Appetiser - At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.
We offer - At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to continuous improvement is driven by LEAN principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Join us to be part of an innovative environment where your growth is our priority, and experience the numerous advantages of being a valued member of our team
Job Type: Full Time
Salary: 67,500.00 to 110,000.00
Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match
The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
We're looking for - Lean-minded: we are looking for someone who brings a strong mindset of continuous improvement - someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.
DEI statement - Notice to applicants applying to positions in the United States
You must be authorized to work for any employer in the U.S.
APM Terminals is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
If you are interested in applying for employment with APM Terminals in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the applicable Human Resources Department by emailing reasonableaccommodations@maersk.com. Determination on requests for reasonable accommodation are made on a case-by-case basis pursuant to an interactive dialogue between the applicant and the Company.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$63k-108k yearly est. 6d ago
Manager Infection Control
Midland-Marvel Recruiters, LLC
Lead manager job in Los Angeles, CA
Community hospital looking to bring on Manager Infection Control! Sign On Bonus! Full Relocation!
Job Summary and Qualifications
Responsible for the management of the Infection Control Program, providing guidance and professional assistance to ensure there is structure and resources needed to implement an effective infection control program.
Ensures compliance to accreditation and regulatory standards that relate to hospital infection control practices.
Provides ongoing surveillance of infectious diseases present in the hospital and takes appropriate steps to contain and prevent the acquisition and transmission of infectious agents in accordance with CDC guidelines and hospital policies.
Provides orientation to new staff associates regarding infection control principle and provides ongoing education and resources for patient care units.
Education, Experience, Licensure, Certification:
Bachelor's Degree from an accredited university in healthcare related field required. Master's Degree preferred.
Experience:
2+ years of Recent Acute Care Infection Prevention experience.
Certification:
Certification in Infection Prevention and Control - CIC.
Must be eligible for Certification and obtain certification within 18 months of employment.
$90k-139k yearly est. 2d ago
Visionary District Leader - Student-Centered
Cosa 4.1
Lead manager job in Glendale, CA
A small rural school district in California is looking for a Superintendent who values collaboration and community engagement. The ideal candidate will lead a team focused on student success and support school and community partnerships. This role requires strong leadership skills, a commitment to transparency, and the ability to build relationships. A candidate must hold or be in the process of obtaining an Oregon administrator license. The salary range is competitive at $130,000 to $150,000 annually, complemented with benefits.
#J-18808-Ljbffr
$130k-150k yearly 1d ago
Business Manager
Balfour Beatty Us 4.6
Lead manager job in Long Beach, CA
Become Part of Our Team
As an industry leader Balfour Beatty offers employees a comprehensive benefits package with competitive salaries and more including:
Medical, Dental, Vision and Life Insurance
Health Savings Account
401(k) with company match
Flexible Spending Accounts (Dependent & Medical Reimbursement)
Vacation Time
Sick Time
Holidays
General:
Comprehensive understanding of Standard Operating Procedures (SOPs) related to role
Safety - Zero Harm, See Something Say Something
Position Summary:
Manage and monitor all accounting and administrative activities on assigned project. Perform additional assignments per supervisor's direction.
Responsibilities:
Prepare or direct the preparation of payroll, accounts payable, accounts receivable, reconciliations, back charges, and field invoices, etc.
Manage Labor Compliance requirements for projects.
Maintain project budgets, ensure proper cost tracking within budget structure, monitor actual costs against project budget and forecast.
Ensure costs of the project are accurate by reviewing materials on site, preparing cost accruals, and checking activity quantities. Ensure cost report is accurate and distributed to management by internal deadlines.
Maintain subcontracts/purchase orders including review of insurance requirements, pay estimate preparation account reconciliation, bonds, insurance, etc.
Maintain EEO, HR & OFCCP documentation and postings.
Assemble and organize budget and cost data, develop analyses, monitor job costs and variances.
Assure that all billable costs and change orders are handled properly to assure maximum profitability on our jobs
Undertake assigned special projects and cost analyses as specified by Project Manager or Regional Business Manager.
Manage the day-to-day operation of the project office.
Provide support for other departments on assigned projects to assist in their administrative needs.
Monitor project budgets and provide field management with progress reports and updates.
Perform other duties as required.
Requirements:
Four (4) year business/accounting or finance degree or five (5) or more years similar construction cost accounting experience or equivalent combinations of training/experience.
Working knowledge of cost accounting software (JDE), construction technology and budget analysis required.
Must be able to multi task.
Proficient in Labor Compliance and LCP Tracker.
Proficient computer skills including Microsoft word and excel.
Punctual and dependable.
Ability to follow instructions and take initiative.
Excellent verbal, communication and organizational skills are a must.
Understanding of the Industrial, Civil and Mechanical construction industry would be a plus.
Professional Competencies- for both positions
Action Oriented: Taking on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm
Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
Collaboration: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
Salary: $90K-$130K
About us
Balfour Beatty US is an industry-leading provider of general contracting, at-risk construction management and design-build services for public and private sector clients across the nation. Performing heavy civil and vertical construction, our teams build the unique structures and infrastructure that play an important role in how people live, work, learn and play in our communities. Our teammates have an instinctive passion for innovating that is fueled by a relentless curiosity, a drive to employ lean practices and processes and the determination to find a better way. Through Zero Harm , we are challenging the construction industry's assumptions about safety. We believe that no level of harm should come to anyone as a result of our business.
Consistently ranked among the nation's largest building contractors by Engineering News-Record, our US business is a subsidiary of London-based Balfour Beatty plc (LSE: BBY).
Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.
$90k-130k yearly 22h ago
Division Manager, Exterior Services
Cam Property Services
Lead manager job in Torrance, CA
An Uncommon Opportunity
CAM Property Services enters its 40th year in business with the objective to scale from $25M to $50M in four years. This transformation requires stronger leadership, clearer SOPs, deeper accountability, modernized training, and a higher talent bar. Leaders hired during this period have the opportunity to shape CAM's culture, systems, workforce, and operational excellence. This uncommon growth window gives top talent a chance to create lasting impact.
Role
The Division Manager for Exterior Services leads our sweeping, high pressure steam cleaning, and trash chute cleaning divisions servicing commercial and multifamily properties. Responsibilities include oversight of night operations, fleet and equipment, personnel, and complex routing across CAM's California footprint.
Responsibilities
• Full P&L responsibility
• Manage night and day crews
• Optimize sweeping routes and steam cleaning schedules
• Oversee fleet, equipment readiness, and maintenance
• Enforce quality standards and safety protocols
• Support Mercury Constellation workforce advancement
• Strengthen client relationships
Success Measures
• Margin improvement
• Route efficiency
• Equipment uptime
• Client retention
• Quality and safety performance
Compensation
• Base salary from $90,000 per year
• Annual bonus plan based on operational improvements in gross profit and gross margins -- target: 20% of base salary
• Company vehicle, fuel card and maintenance
• Benefits include: HMO, Dental, Vision, Term Life Insurance; 401k; Vacation and Sick time
About CAM
CAM is committed to hiring and developing talented leaders who can operate at a higher level of decision-making ownership, accountability and strategic impact so we can scale to $50M. Elevating the talent bar ensures a strong framework for building the next generation of CAM leadership together. Learn more at ***************************
$90k yearly 1d ago
Senior Area Manager, Community - USA West
Arc'Teryx Limited
Lead manager job in Los Angeles, CA
Your Opportunity at ARC'TERYX:
As the Senior Area Manager, Community for USA West, you lead the Arc'teryx community strategy across key markets including Seattle, Portland, Los Angeles, and San Francisco and Pacific outdoor hubs. You will design initiatives that authentically engage and grow our community, ensuring Arc'teryx continues to inspire, innovate, and lead across these diverse urban and outdoor-oriented hubs.
While you set the vision and direction, you will also serve as a mentor and people leader to your team; enabling them to deliver best-in-class experiences through Academy Light activations, new store openings, metropolitan endemic events, the Retail Academy Prep Series, and athlete/guide partnerships. This role blends strategic oversight, team leadership, and operational excellence, while fostering strong relationships with athletes, guides, pro partners, local ambassadors, and grassroots communities.
This role can be hired remote. Business operations occur on PST time zone. Travel to each market is required.
Meet Your Future Team:
We bring Arc'teryx to life across North America through snow, climb, and trail experiences, from Academies and field marketing to community events and mountain town partnerships. Our team drives impact through sponsorships, product testing, seeding, and new store openings, while championing circularity with ReBird™. United by a love of the outdoors, we create connections that inspire exploration and community.
If you were in the Senior Area Manager, Community - USA West role now, here are some of the core activities you would be doing: Strategic Leadership
Designing and implementing the USA East community strategy, aligned with North American priorities, while tailoring initiatives to resonate authentically in urban markets
Focusing efforts on New York and Boston, while identifying opportunities for expansion in other East Coast cities
Position USA East as a flagship community region, piloting new concepts and setting a high standard for engagement
Leveraging insights, trends, and opportunities to evolve strategy and deliver measurable growth
Conducting bi-monthly market travel across assigned regions to support store visits, community events, Academy or brand activations, ambassador engagement, and regional athlete meetings
Event & Experience Leadership
Overseeing the vision and execution of Academy Light experiences, ensuring high-quality, inclusive learning opportunities that build deep community connection
Leading new store opening activations, developing event strategies that celebrate local communities and drive brand presence
In partnership with the Sponsorships and Partnerships teams, directing the planning and delivery of select mountain town endemic events that honor the roots of our community and strengthen loyalty in core outdoor hubs
Partnering with the Brand Experience, GTM, Retail Leadership and Field Marketing teams to lead the Retail Academy Prep Series, ensuring retail staff are prepared and inspired to activate community experiences with excellence
Relationship & Partnership Management
Building, nurturing, and activating relationships with regional athletes, guides, pro partners, and ambassadors, ensuring their voices are integrated into community activations
Managing the Core Community Ambassador program in East Coast markets, empowering grassroots connections
Collaborating with store teams, marketing, and brand partners to align on community goals and amplify impact
Media & Amplification
Managing paid media budgets for community initiatives, ensuring efficient spend and maximized ROI
Partnering with content and brand teams to create compelling storytelling that amplifies events and extends reach
People Leadership & Team Development
Leading, coaching, and developing the Area Community Specialist and Coordinator, providing mentorship, feedback, and growth opportunities
Fostering a culture of accountability, collaboration, and innovation within the US East community team, ambassador, regional athletes and retail leaders
Acting as a role model and culture carrier, embodying Arc'teryx values in leadership and decision-making
Measurement & Reporting
Defining and reporting on community KPIs: attendance, engagement, amplification, sentiment
Providing insights and recommendations to continuously improve strategy, execution, and impact
Sharing success stories and learnings across the broader North American team
Here are some of the things you could be working on in the future:
Develop regional event and partnership calendars to support Brand investments
Manage national ambassador and seeding framework
Quarterly community performance reports
Project ownership of Academy Light experiences in the US East region
Deliver data as part of a scorecard process to support brand expansion into new markets
Are you our next Senior Area Manager, Community - US East role?
You have a bachelor's degree in Marketing, Communications, Business or a related field
You have 8+ years of experience in community management, brand marketing, or event strategy, with proven expertise in building large-scale community programs
You have a strong background in event leadership, from concept through to execution and measurement
You have demonstrated success in managing and developing people in high-performance environments
You have experience with ambassador, athlete, or influencer relationship management
You are proficient in budget management, paid media allocation, and ROI analysis
You are excellent communication, storytelling, and cross-functional leadership skills
You have a deep understanding of the outdoor and mountain town community landscape in Canada
You have a passion for the outdoors, sustainability, and the Arc'teryx ethos
$124,000 - $155,000 a year
A reasonable estimate of the pay range is USD$124,000 - USD$155,000 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience.
Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
Equal Opportunity
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there's always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
#J-18808-Ljbffr
$124k-155k yearly 3d ago
Operations Manager - Process Automation
RIS Rx 3.6
Lead manager job in Orange, CA
Job Title: Operations Manager - Process Automation
Reports to: VP, Operational Excellence
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and Engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
$99k-142k yearly est. 22h ago
Associate Manager Medical Information
Net2Source (N2S
Lead manager job in Santa Monica, CA
Title: Associate Manager Medical Information
Duration: 11 Months
Pay Range- $50- $55 per hour
The Medical Information Specialist responds to unsolicited medical requests regarding Client products from healthcare professionals (HCPs), members of the public, and internal Client colleagues. Responses are provided in a timely manner using approved standard documents, up-to-date literature support, and other validated resources. This role uses scientific and medical information expertise to support strategic initiatives and empower stakeholders with globally aligned resources that enable informed decisions and improved patient outcomes.
Key Responsibilities
• Respond to unsolicited requests for medical and scientific information regarding Client products and document responses in the request handling system (MiQ)
• Research and collaborate with cross-functional colleagues to provide responses to complex medical information requests
• Create, update, review, and quality-check medical information response documents in accordance with local laws and regulations
• Collaborate with affiliate medical information teams and internal partners including medical affairs, development, regulatory, global patient safety, operations, and commercial teams to manage global response topics and content
• Prepare data-on-file documents to support response documents and complex inquiries
• Maintain medical information document repositories with routine review for regulatory updates, scientific conference data, literature surveillance, and newly published materials
• Understand and anticipate the needs and preferences of internal and external stakeholders
• Review and analyze medical information databases for trends, customer insights, and data gaps to guide content development
• Prepare customer interaction reports and share insights with internal stakeholders
• Oversee and/or evaluate external consultant writers as needed
• Provide process and product training to colleagues and vendors as required
• Support departmental strategic initiatives including product launches, labeling updates, and patient engagement activities
• Identify, report, and record adverse events and product complaints in accordance with SOPs
• Participate in medical information activities and projects aligned with global and regional strategic plans
• Work under the supervision of a manager or senior colleague
Knowledge and Skills
• Excellent written, verbal, and interpersonal communication skills with the ability to work effectively in multidisciplinary, global teams
• Ability to clearly communicate scientific data to diverse audiences, including members of the public
• Knowledge and understanding of Client's marketed and investigational products
• Understanding of regulatory and legal requirements for providing medical information in the pharmaceutical environment, including regional and country-specific regulations
• Strong ability to analyze and evaluate clinical, biomedical, and scientific data
• Proven ability to build and maintain strong cross-functional relationships
• Strong attention to detail, project management, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Awareness of digital solutions for engaging healthcare providers and patients
• Prior experience with problem-solving and project management preferred
Education and Experience
• Pharmacy, Nursing, or Medical/Life Sciences degree or advanced degree (PharmD preferred)
• Experience in medical information or a healthcare environment preferred
• Experience in the pharmaceutical industry or with a medical information vendor preferred
• Experience in Cell Therapy, Hematology, or Oncology preferred
$50-55 hourly 4d ago
Associate General Manager
Bookman Consulting 4.2
Lead manager job in Santa Fe Springs, CA
Our client is a growing distribution company who is looking to hire a talented Associate General
Manager. This is an ON-SITE role at their facility located in Santa Fe Springs. This is a fun, stable,
and healthy company that has a family/team-centered culture.
Associate General Manager (On Site - Santa Fe Springs):
Must have strong experience in product distribution including warehouse ops, logistics, and fleet management
Food/Beverage industry experience is desirable, but not required
Will review market analysis to help determine customer needs, volume potential, price schedules, discount rates and promotional sales programs
This role will split time in office managing operations, and out in the field
Will be heavily involved in selecting, training, scheduling, and coaching employees
Salary likely $120k-$130k base + bonus, car allowance, benefits, PTO, 401k
Our client is healthy and growing nationally. They are a leader in their market and have a great track record of success. They develop their people from within, and there is room for growth. Although a large national company, their branches feel like extended families with a great culture and hands on environment. This is a great role for somebody who enjoys stability with their employer, and wants to directly impact the operations and trajectory of their company!!
If interested, please attach a WORD DOC version of your resume in your reply. We look forward to
chatting with you soon. Thanks for your time!
$120k-130k yearly 3d ago
Pharmacy Operations Manager
Walgreens 4.4
Lead manager job in Laguna Niguel, CA
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance ManagementLeads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
The average lead manager in Gardena, CA earns between $72,000 and $170,000 annually. This compares to the national average lead manager range of $73,000 to $140,000.
Average lead manager salary in Gardena, CA
$111,000
What are the biggest employers of Lead Managers in Gardena, CA?
The biggest employers of Lead Managers in Gardena, CA are: