Lead manager jobs in Irvington, NJ

Job Title: Manager Department: Plant Operations Status: Full-Time Shift: Day Pay Range: $68,724.00 - $97,073.00 Annual Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The Manager, Plant Operations at Jersey City Medical Center will manage an incredible team of engineers, mechanics, and operations specialists to ensure the highest levels of physical environment readiness in support of exceptional patient care. We need a hands-on leader who understands the dynamics of facility management across all relevant specialties, such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance. Reporting to the Assistant Director, Plant Operations you will assist in all aspects of large-scale plant operations initiatives and managing daily progress toward goals and key metrics. As the Manager, Plant Operations, a typical day might include the following: • Coordinating maintenance programs for the medical center and off-site facilities • Participating in regular Environment of Care rounding to identify needed repairs or improvements • Supporting construction or renovation efforts and ensuring proper ICRA and ILSM standards are followed • Preparing for and participating in regulatory inspections, while keeping required records and documentation current and compliant • Assisting in administering preventative maintenance programs and helping prioritize work schedules and repairs • Reviewing expenditures for equipment repairs and supplies, and assisting in monitoring operating and capital budgets This role might be for you if: • You quickly identify problems, think critically, and contribute practical solutions in a fast-paced environment • You adapt easily to changing priorities, new technologies, and unplanned maintenance or emergency situations • You approach your work through a continuous improvement lens and encourage others to identify opportunities for better processes • You are comfortable working within a project-based, deadline-driven setting • You operate with a “safety first” mindset and are committed to supporting a safe, compliant, patient-centered environment To be considered for this opportunity, you should have experience supporting the maintenance and operation of major building systems such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance A bachelor's degree in Mechanical, Electrical, Facilities Engineering, or a related field is preferred, along with 2+ years of related experience. Familiarity with regulatory compliance requirements for DNV, DOH, DCA, Municipal Building and Fire Departments is strongly desired. Experience coordinating preventative maintenance programs and working within a healthcare or hospital plant operations setting is highly preferred. Previous plant operations experience within a healthcare / hospital setting is also strongly preferred. If this reflects your skills, experience, and passion - please apply now!

Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlusHealth has been committed to building strong relationships with its members and providers. Position Overview Under the direction of the Director of Medicaid, the Medicaid Care Manager Team Lead ensures that staff adhere to the Medicaid contractual requirements, policies and procedures, and workflows established to manage the vulnerable Medicaid population. The Medicaid Care Manager Team Lead manages the daily activities of the Medicaid team (Care Managers and Care Management Associates) to ensure quality outcomes in the delivery of member-centered case management including reduction in emergency room visits and hospital admissions, improved member satisfaction, improved member health, and cost effectiveness. Work Shifts 9:00 A.M - 5:00 P.M Duties & Responsibilities Provide clinical guidance and supervision to assigned Care Managers and clinical support staff to promote efficient and effective delivery of care management services Supervise day to day activities to make certain that case management services are provided in accordance with clinical guidelines, established processed and MetroPlusHealth organizational standards. Supervise the entire care management workflow including case referrals, assignments, interventions and goal setting, follow-up/follow-through activities, documentations, and escalations. Ensure care management activities are conducted in a safe, efficient, and effective manner to promote continuity and quality of care. Review, develop and modify day to day workflows to ensure timely follow up. Perform ongoing quality review of cases to ensure accuracy and compliance. Evaluate and document staff performance; coach staff to improve both quality and quantity of skills attaining optimal performances. Utilize data to track, trend and report productivity and outcome measures, work with the management team to implement necessary improvement strategies. Coordinate Interdisciplinary Care Team rounds with providers, care managers and care management associates, this include scheduling meetings, identifying members for presentation, and ensuring completion and documentation of follow up activities. Collaborate Behavioral Health to develop strategies and best practices that lead to desired goals and objectives for members who are co-managed. Use expert verbal and non-verbal communication skills to motivate and gain co-operation of members and their caregivers. Resolve issues and mitigate conflict encountered during daily operations, appropriately escalate issues to the Director of Medicaid Identify and report potential risk, operational opportunities, and barriers encountered. Conduct monthly audits for the purpose of departmental/organizational reporting and providing formal feedback to case management staff. Create and submit operational weekly/monthly/quarterly reports. Work with the leadership team to develop and implement ongoing training and development efforts. Actively participate in staff training and meetings. Encourage regular communication and inform staff of relevant departmental and organizational updates. Develop and maintain collaborative relationships with clinical providers, facility staff and community resources. Ensure staff comply with orientation requirements, annual and other mandatory trainings, organizational and departmental policies, and procedures. Perform other duties as assigned by Director. Minimum Qualifications Bachelor's Degree required, Master's in nursing preferred. A minimum of 5 years of Care Management experience in a health care and/or Managed Care setting required. Minimum of 2 years managerial/leadership experience in a Managed Care and/or healthcare setting required. Proficiency with computers navigating in multiple systems and web-based applications. Must know how to use Microsoft Office applications including Word, Excel, and PowerPoint and Outlook. Ability to proficiently read and interpret medical records, claims data, pharmacy and lab reports, and prescriptions required Valid New York State license and current registration to practice as a Registered Professional Nurse (RN) Issued by the New York State Education Department (NYSED). Integrity and Trust Customer Focus Functional/Technical Skills Confident, autonomous, solution driven, detail oriented, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive. Strong verbal and written communication skills including motivational coaching, influencing, and negotiation abilities. Holds themselves to high standards of excellence Time management and organizational skills. Strong problem-solving skills. Ability to prioritize and manage changing priorities under pressure. Ability to work closely with member and caregiver. Ability to form effective working relationships with a wide range of individuals. #MPH50 #LI-Hybrid Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support. The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models. Key Responsibilities · Serve as the primary point of contact for a panel of providers within a designated territory. · Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service. · Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week). · Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts. · Communicate performance expectations, program updates, and support resources in a clear and timely manner. · Collaborate with providers to implement quality improvement initiatives and care gap closure strategies. · Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform). · Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement. · Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives. · Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals. · Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders. · Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network. · Support planning and execution of provider meetings, events, and educational seminars. · Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives. · Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed. · Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction. · Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information. · Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports. · Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts. Skills & Competencies · Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships. · Strong critical thinking and problem-solving abilities. · Self-motivated, organized, and able to manage competing priorities. · Proficiency in Microsoft Office Suite and other relevant software platforms. · A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy. Core Attributes · Mission-driven and customer service-oriented · Strong sense of ownership and accountability · Analytical mindset with the ability to interpret data for actionable insights · Entrepreneurial spirit with a proactive approach to solving problems · High level of professionalism, integrity, and emotional intelligence Education & Experience · Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred). · 3+ years of experience in provider relations, network management, or a similar healthcare-facing role. · Knowledge of value-based care, managed care models, and healthcare provider operations. · Experience working with EMRs, performance reporting tools, and population health platforms is a plus.

Senior Operations Manager (Restaurant / Airport Lounge) LGA Airport Plaza Premium Group Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board! Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations. Responsibilities: Pre-Opening Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management). Working with Facilities for knowledge of all equipment and working with vendors. Support the USA operations team with open line of communication, mitigating surprises. Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training. Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers. Coordinate with Global / Regional IT in the setup of IT systems. Restaurant Operations Expert with LOP knowledge and drives all SLA executions through high level action plans. Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established. Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints. Attend Operations meetings and provide operational updates. Provide solutions to operational challenges. Validating forecast traffic and staffing levels. Proficient knowledge of culinary recipes and procedures. Liaising with tri-party agreements to ensure service level agreements are met. Ensuring the operations runs to contract obligations. Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar. Responsible for all required Liquor Licenses for leadership and staff that is mandated. Accountable for direct communication with leadership and facility department for ongoing repair and maintenance Validating entire badging and parking system and compliance. Working with airport relationships and guidelines. Quality Standard & Brand Attributes Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests. Daily, weekly, monthly audits to ensure service level agreement per contract and inspections. Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures. Perform e-LSQ to maintain regular internal audits of the lounge and of service. People Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively. Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team. Requirements: Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years. Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage. Able to work under pressure with excellent time management. Independent, capable in handling diversity in a multicultural organization Willing to travel Project management skills, organization skills, and strong time management skills Strong written and verbal communication skills Demonstrated knowledge in budget and forecast planning. Leadership skills and the ability to motivate staff. Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams). Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.

This position is responsible for (1) leading and managing the HVAC team deliverables (2) oversight, quality assurance, compliance, and subject matter expertise for the assigned teams and their scope of duties (3) meeting or exceeding client expectations. This position requires extensive technical HVAC knowledge, attention to detail, and a result-oriented attitude with a great deal of flexibility. Job Responsibilities: • Oversee the HVAC team to meet operating standards. • Manage multiple client accounts. • Provide technical support to HVAC technicians when needed. • Review manufacturer proposals or purchase of HVAC materials. • Ensure work order completion. • Quote new services. • Assign vendors. • Ensure resolution to client issues. • Evaluate and reconcile invoices for accuracy. • After-hours/weekend availability for on-call help. • Other duties as required or assigned. Proficiencies: • Time / Project Management skills • Communication skills • Problem Resolution skills • Team Management • HVAC Technical understanding • Service excellence experience • MS Office • Trade knowledge required Work Environment/Physical & Visual Demands: • This position works a standard schedule Monday to Friday, typically within office hours, and overtime flexibility is necessary. • This position requires extensive phone contact. • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance. • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading. • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes. Requirements: Supervisory Requirements: This position has supervisory responsibility. Education/Experience: A degree with seven years of experience in HVAC estimates, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities, is qualifying. To perform this job successfully, an individual should have the ability to work a flexible schedule when needed, be proficient with MS Office, and have knowledge of a facility's operating system, and HVAC trade and materials.

Job Title: Station Manager - NYC We are seeking an experienced Station Manager to lead our New York City operations. The ideal candidate comes from the consolidation side of the freight forwarding industry and has strong experience within an NVOCC environment. This role is responsible for overseeing daily station activities, ensuring operational excellence, driving growth, and maintaining strong relationships with customers, carriers, and global partners. Key Responsibilities: Manage and oversee all station operations, including export/import consolidation, documentation, and cargo handling Ensure compliance with all NVOCC, FMC, and international shipping regulations Lead, mentor, and develop station staff to maintain high performance and service standards Optimize workflows to improve efficiency, profitability, and customer satisfaction Build and maintain strong vendor and carrier relationships to support service delivery Monitor financial performance, budgets, and KPIs, providing reports to senior leadership Resolve operational challenges and provide strategic direction to support continued growth Qualifications: 5+ years of experience in freight forwarding, preferably with a focus on consolidation and NVOCC operations Strong knowledge of international logistics, carrier networks, and industry regulations Proven leadership ability with experience managing teams in a fast-paced environment Excellent communication, problem-solving, and organizational skills Cargowise experience Ability to work onsite in New York City

The National Import Manager is responsible for overseeing all aspects of the company's customs brokerage operations, ensuring compliance with U.S. Customs and Border Protection (CBP) and other government agency regulations. This role will provide strategic leadership to optimize brokerage processes, maintain strong client relationships, and ensure operational excellence across all import and export activities. Key Responsibilities Leadership & Strategy Lead and manage the Customs Brokerage department, including licensed brokers, entry writers, and compliance staff. Develop and implement strategic initiatives to improve efficiency, compliance, and profitability within brokerage operations. Collaborate with senior leadership to align brokerage strategies with overall company goals. Regulatory Compliance Ensure compliance with all CBP regulations, Partner Government Agency (PGA) requirements, and trade laws. Maintain the company's Customs Brokerage license and oversee adherence to all corporate compliance programs. Stay current with changes in trade regulations, tariffs, and import/export policies; communicate updates internally and to clients. Manage internal audits, respond to government inquiries, and ensure proper recordkeeping. Operational Excellence Oversee the timely and accurate processing of import and export entries. Evaluate and implement technology solutions to streamline brokerage workflows and documentation. Monitor key performance indicators (KPIs) and develop action plans for continuous improvement. Partner with IT and finance teams to enhance automation, reporting, and billing accuracy. Client Relations & Business Development Serve as a subject matter expert for clients, providing guidance on customs procedures, trade compliance, and tariff classifications. Support sales and account management teams in developing new business opportunities within the customs brokerage and trade compliance sectors. Lead client onboarding and ensure a high level of customer satisfaction through proactive communication and service excellence. Team Development Recruit, train, and mentor staff, fostering a culture of accountability, professional growth, and regulatory excellence. Ensure all employees maintain current knowledge of customs regulations through continuous education and training. Qualifications Education & Licensing Bachelor's degree in Supply Chain Management, International Business, or related field required. Licensed U.S. Customs Broker required. Additional certifications (e.g., CUSECO, CCS, CES) preferred. Experience 10+ years of experience in customs brokerage, import/export compliance, or related logistics functions. 5+ years in a senior management or director-level role within a customs brokerage or freight forwarding organization. Proven experience managing brokerage operations and compliance programs for high-volume importers/exporters. Skills Deep knowledge of U.S. import/export laws, HTS classification, valuation, and PGA requirements. Strong leadership, organizational, and communication skills. Expertise in ACE, ABI systems, and brokerage software platforms (e.g., Descartes, WiseTech, CargoWise). Strategic thinker with the ability to translate regulatory complexity into practical solutions. Performance Metrics Compliance audit scores and accuracy rates. Entry processing turnaround time and clearance efficiency. Customer satisfaction and retention. Revenue growth and profitability within the brokerage division. Employee training completion and retention rates. Compensation and Benefits Competitive salary and performance-based bonus Comprehensive benefits package (health, dental, vision, 401(k), etc.) Professional development and continuing education support

Role Purpose Support the smooth, day-to-day running of SDCL's New York office by providing proactive, high-quality operational and administrative support to 11 team members. You will help keep the office organised, efficient, and welcoming, ensuring it runs smoothly, supports team productivity, and reflects SDCL's professional and sustainable values. This position is 4-5 days a week in the office. Responsibilities 1) Reception & Hospitality · Welcome visitors and offer refreshments. · Ensure guests are pre-registered with building reception. · Keep meeting rooms tidy, equipped, and ready to use. · Maintain high front-of-house standards: presentation, refreshments, and daily upkeep. 2) Office, Facilities & Administration · Support the overall running of the office - supplies, equipment, cleanliness, and efficiency. · Set up video calls and check that tech and Wi-Fi are working properly. · Liaise with suppliers (IT, cleaners, couriers, building management, etc.). · Sort and distribute post and deliveries. · Assist with onboarding and offboarding - desks, IT setup, and access passes. · Order food and office supplies weekly, managing stock and avoiding waste. · Keep shared areas (kitchen, fridge, coffee machine, plants) organised and well maintained. · Source sustainable, good-value purchasing options. · Act as a go-to person for small office issues or improvements. · Support internal and external event planning - venues, catering, invites, and schedules. · Help coordinate New York social events and manage small budgets. · Support the Office Lead with budget tracking and cost efficiency. 3) Diary, Travel & Expenses · Provide diary and travel support to two senior team members. · Schedule meetings, calls, and follow-ups promptly. · Coordinate business travel, including flights, accommodation, and expenses. · Book travel and process expenses for US team members. · Support visiting team members with local logistics and arrangements. 4) Operational Support · Assist with admin tasks - formatting documents, note taking, filing. · Maintain SDCL's CRM and digital filing systems. · Help prepare meeting materials, upload documents, and support internal communications. · Provide ad-hoc research and presentation support as needed. 5) Office Layout & Utilisation · Help optimise office space to balance focus, collaboration, and comfort. · Gather feedback and recommend improvements to enhance productivity and well-being. 6) Sustainability · Promote recycling, waste reduction, and the elimination of single-use plastics. · Manage sustainable purchasing for snacks, catering, and events. · Encourage low-carbon commuting and energy-efficient practices. · Support community and sustainability initiatives such as volunteering or education sessions. Relevant Skills and Experience At least 2+ years of administrative experience supporting a team and senior-level executives in a fast-paced environment Must have experience working in Financial Services Excellent written and verbal communication skills; ability to interface effectively with all levels of management Can-do attitude, no job is too big or too small Team player with a positive attitude Exceptional attention to detail, able to multitask, and strong organisational skills Must be dependable, self-motivated, driven and require minimal supervision Proficiency in MS Office & Teams Salary $65,000 - $85,000 pa Application Process: To apply, please email your resume along with a brief explanation of why you would be a suitable candidate for this role to *************************** About SDCL Sustainable Development Capital LLP (“SDCL”) is a specialist investment firm. SDCL was established in 2007 and has a proven track record of financing and developing clean energy, energy efficiency and decentralised energy infrastructure projects in the UK, Continental Europe, North America and Asia. SDCL was launched to facilitate investment into environmental infrastructure markets. It has always focussed on investing in projects that are good for the environment, good for people and commercially sustainable. Indeed, it has always said that “if it is not commercial, it is not sustainable”. SDCL is headquartered in London and the group and its investment vehicles also operate worldwide from offices in New York and Dublin. SDCL is authorised and regulated in the UK by the Financial Conduct Authority. **************************

About: A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company. Key Responsibilities: Customer Service Leadership - Lead and coach the CS team day-to-day and ensure high-touch, accurate client support. - Handle escalations directly and resolve issues quickly. - Audit service quality and correct gaps immediately. - Update and enforce SOPs so the team operates consistently at a high standard. Operational Execution - Translate the CEO's vision into clear plans and own their execution. - Build new processes, checklists, and workflows that scale as the business grows. - Identify breakdowns or inefficiencies and fix them fast. - Maintain dashboards, KPIs, and weekly operational rhythms. Process Improvement and Automation - Streamline operations using Monday.com, Zendesk, Guru, and automation tools. - Create tools, templates, and automations that eliminate manual work and reduce errors. - Continuously refine systems to increase speed, clarity, and accuracy. Problem Solving and Escalation Management - Act as the first point of escalation for operational and client issues. - Troubleshoot and resolve problems hands-on rather than pushing them to others. - Ensure nothing slows down the team or affects the client experience. Technology Oversight - Manage day-to-day use of internal systems and coordinate with developers when updates are needed. - Ensure tech tools support clarity, efficiency, and reliable service delivery. Who You Are: - You have a builder mindset and improve broken systems rather than simply managing them. - You are service-driven and care deeply about accuracy, tone, and client experience. - You move quickly while maintaining strong attention to detail. - You communicate clearly and keep leadership and the team aligned. - You have high ownership and never wait for someone else to fix problems. Requirements: - 3 plus years leading customer service or operations in a high-touch environment. - Experience improving SOPs, systems, and workflows. - Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations. - Proven ability to run a CS team and execute projects from idea to completion. - Availability in EST timezone, 8am to 5pm, with some flexibility on weekends. Why Join Us: This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale. Application Process: As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction. Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.' Questions: Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible. Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy? Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success? Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure? VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance. Submissions: To apply, please send your responses to ****************************. When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume. IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.

Center (Practice) Manager MedRite Urgent Care MedRite Urgent Care is a fast-growing organization delivering modern, accessible urgent medical treatment and routine healthcare services that elevate the quality of life for our patients. Our team is committed to providing an exceptional patient experience-treating everyone like family. We are seeking a dynamic Center (Practice) Manager who embodies our core values of being caring, knowledgeable, and exceptional. This leader will bring positivity, operational excellence, and an ownership mindset to their center, ensuring a culture of teamwork, accountability, and outstanding patient care. The Center (Practice) Manager works closely with the District Manager and Regional Director of Field Operations to drive success within their center. The Center (Practice) Manager reports to the District Manager. Core Competencies Ownership Mentality Demonstrates personal commitment to MedRite's mission through action. Follows through on commitments and holds self and others accountable. Helps establish clear responsibilities, workflows, and performance measurements. Acts with Urgency Quickly evaluates challenges and proposes effective solutions. Remains calm and confident under pressure; adapts quickly to change. Anticipates barriers and plans proactively. Exudes Positivity Builds rapport across levels and functions through friendliness, openness, and respect. Fosters constructive relationships with diverse individuals. Maintains a positive attitude in the face of obstacles or adversity. Job Responsibilities The Center (Practice) Manager will: Leadership & Communication Communicate effectively across all organizational channels. Spend 90% of scheduled time on the center floor engaging with, coaching, and developing the team. Maintain monthly scheduling in the Core Scheduler. Ensure a monthly Net Promoter Score (NPS) of 85% or higher. Operational Excellence Maintain strong cross-functional knowledge of all roles and support as needed. Collaborate with providers to ensure clinical and operational alignment. Foster a culture of teamwork within the center and across the district. Ensure exceptional patient experiences through MedRite's patient care model and feedback tools (NPS, Google reviews). Address and resolve patient concerns immediately. Talent Management Recruit, interview, and select high-performing team members using the Talent Acquisition process. Lead onboarding and training for new staff. Provide ongoing coaching and performance feedback. Partner with the District Manager and HR Business Partner to address performance issues. Identify talent, assess potential, and develop succession plans. Recognize and reward team performance. Center Operations Execute clinical and operational strategy in partnership with District Manager, Regional Director, and clinical leadership. Manage center financial resources in partnership with leadership. Oversee Occupational Health workflows to ensure flawless execution. Manage labor, supplies, materials, and service resources efficiently; identify improvement opportunities. Ensure brand standards, including surgical-level cleanliness, are consistently maintained. Create staff schedules and process payroll. Ensure compliance with all standard operating procedures. Partner with clinical staff to ensure accuracy and quality of lab processes. Perform additional duties as assigned. Functional Competencies People Builds Effective Teams: Attracts top talent, develops team members, and drives engagement. Patient Focus: Centers decisions and actions around patient needs and outcomes. Performance Drives Results: Demonstrates resilience, exceeds goals, and helps others achieve results. Process Operational Excellence: Anticipates trends, adapts processes, and aligns team actions to business goals. Planning & Prioritization: Uses organizational goals to guide priorities and resource allocation. Minimum Qualifications Bachelor's degree or equivalent experience. Demonstrated leadership experience (healthcare preferred). Minimum of 45 hours per week with flexibility to support staff coverage. Strong written and verbal communication skills. Excellent organizational, time-management, and multitasking abilities. Strong problem-solving and troubleshooting skills. Comfort and adaptability in a fast-paced environment. Keen attention to detail. Proficiency with MS Excel, Word, and PowerPoint. Ability to stand for prolonged periods and lift up to 50 lbs. Benefits Outstanding growth and career development opportunities. Paid Time Off (PTO). Medical, Dental, and Vision insurance. 401(k) with employer match

Nurse Manager - Operating Room (Evenings 1p - 11p) Employment Type: Full Time 4 10 hour shifts per week Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career! This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career Schedule: Monday - Friday Day shift Weekend Leadership coverage is Administrative only - it is does via phone Weekend rotation is approximately 1 weekend every 8 weeks Qualifications: Must be an RN BSN degree required Masters degree preferred CNOR a huge plus Must have Operating Room experience Seeking a visible leader that works well with Patients/Family as well as with the Physicians Will oversee 30-40 staff Pay & Benefits: Organization is focused on a positive culture Strong benefits package Competitive pay package PTO and CME allowance

Our client, a growing logistics and delivery company, is seeking a hands-on Operations Manager to join their team in Bayonne, NJ. Are you a natural leader who thrives in fast-paced environments? Do you excel at optimizing processes, leading teams, and keeping operations running smoothly? If so, this could be the perfect opportunity for you. Keep reading to learn more about what our client has to offer! The Perks! Compensation: $65,000 - $85,000/year, based on experience Performance based bonus potential 401(k) savings plan with company match Paid time off and paid holidays Medical, dental, and vision insurance Company-paid life insurance Short- and long-term disability Tuition reimbursement Health Care Spending Account A Day in the Life of a Operations Manager In this role, you'll lead a dedicated team of drivers and oversee daily delivery operations to ensure packages are delivered accurately and on time. You'll coordinate route planning, monitor performance metrics, and implement strategies that boost productivity and customer satisfaction. This position is key to maintaining operational excellence and ensuring seamless day-to-day delivery station performance. Responsibilities include: Oversee and manage driver activities and performance Develop and optimize delivery routes for maximum efficiency Coordinate sorting and dispatching to ensure timely deliveries Monitor key operational metrics and implement improvement strategies Drive productivity, accuracy, and customer satisfaction Support a positive and results-driven team environment Requirements and Qualifications: 3+ years of experience in operations management, logistics, or a related field 2+ years of experience working in/managing DSP operations with Amazon Proven success managing teams in a fast-paced environment 1+ years of experience using route optimization tools, delivery tracking systems, or other shipping software Clean driving record and background check Strong communication and interpersonal skills Ability to adapt to changing priorities and multitask effectively About the Hiring Company: Our client is a respected logistics and delivery services company committed to operational excellence and customer satisfaction. They take pride in fostering a supportive, team-oriented culture where leadership, accountability, and innovation are encouraged. Come Join Our Operations Team! Start by filling out this quick, 3-minute, mobile-friendly application today, we can't wait to meet you!

Job Responsibilities Revenue and Market • Proactively set the agenda and engage with the sales team to regularly travel within the assigned market to drive service and parts revenues. • Meet or exceed branch percentage contribution to the company projection model for revenues. • Assume and be accountable for the company's brand reputation regarding all aspects of service in the geographic region. • Steadily and continuously drive profitable growth of company desired market share. Service • Establish and lead a sense of urgency within the facility to provide “Best-In-Class” service in a timely manner as defined by the marketplace. • Establish and maintain proactive, ongoing, and engaged dialogue with sales teams to ensure equipment prep, service, and parts transactions are accurate and meet customer expectations. • Monitor and ensure internal and external work orders are handled in a timely and accurate manner. • Assess and assign tactical prioritization of shop workload while actively managing efficient use of labor hours. • Ensure daily labor postings, parts postings, and job costing are timely and accurate. Facility Management • Ensure facility compliance with all applicable Federal, State, and Local codes and laws, including environmental compliance. • Provide timely capital requests with attendant justification (ROI). • Establish and maintain a clean shop floor and efficiently organized workflow to maximize productivity and ensure a safe work environment for employees and visitors. • Ensure facilities and grounds maintenance is adequate, consistent, and cost effective. • Stock and monitor adequate shop tools and supplies. • Source and secure pricing contracts with shop vendors. Personnel • Ensure safe operations with rigorous enforcement of safety procedures and training while maintaining awareness of potential safety issues and risk. • Manage proper staffing levels relative to workload, safety needs, and labor hours to revenue relationship. • Evaluate staff and complete documented performance reviews on schedule within the Cornerstone HR model. • Maintain current and accurate s for all direct reports. • Administer and document corrective and progressive discipline with HR as required. • Set high performance goals for self and others, providing active coaching and counseling to ensure achievement. Equipment • Ensure all vehicle preparations and deliveries are coordinated with sales teams and customers. • Provide ongoing customer technical support for safe operation and service diagnostics. • Allocate customer service calls efficiently among staff. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Requirements • Bachelor's Degree preferred. • 10-15 years of experience in a heavy-duty truck dealership environment. • Minimum of five years supervising or managing teams. • Understanding and managing to the P&L. • Proficiency with Microsoft Word, Excel, and PowerPoint. • Strong communication, interpersonal, and organizational skills. • Must have and maintain a motor vehicle license and be insurable under company standards. • Must be ready, willing, and able to travel. • Ability to adapt to a constantly changing, heavy-volume work environment. • Must obey applicable laws in locations where business is conducted. • Ability to maintain confidentiality, use discretion, and exercise good judgment. The Way We Work • Work and accept responsibility to search for, create, and execute new and innovative approaches to improve company services and objectives. • Assist external and internal customers to serve their needs and take responsibility for continuously improving customer service. • Foster meaningful interaction and information exchange to promote understanding. • Develop and use effective strategies and interpersonal styles to engage and guide others toward identified objectives. • Work consistently toward the common good of the organization and encourage others to do the same. • Conduct oneself in a professionally appropriate and respectful manner. • Apply proper safety and security practices according to established protocols, guidelines, and policies. Travel • More than 20% of time; travel as required by business needs determined by both parties. This position will interact regularly with employees and managers across departments and locations. Receiving direction from others outside the immediate supervisor will occur periodically, and there will be times when this individual must provide direction to others. Jack Doheny Company is an Equal Opportunity Employer

Job Title: Website Operations Manager Duration: 6 month duration to start, plus extensions Hours/Week: 40 hours per week Note: Must have prior experience in a Product Owner role Proficient in Jira Must have experience partnering with IT teams & managing development sprint cycles Feels comfortable and confident prioritizing development tickets on behalf of stakeholders Ability to manage conflicting feedback from stakeholders to drive consensus and execution Interview Process 1st Round: 30 min over Google Meet with HM 2nd Round: On-site, panel style Job Description Client is seeking a highly motivated self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on GAF company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences. ESSENTIAL DUTIES Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic Partner with the business analyst to define and write detailed user requirements for the development team Review and test functionality against requirements prior to new features being published Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements Identify data driven decisions through analytics and testing Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime QUALIFICATIONS Strong communication skills and ability to coordinate projects cross functionally The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site Experience with Google Analytics 4 to inform decisions is strongly preferred. Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management EDUCATION and ADDITIONAL EXPERIENCE Bachelor's Degree required; MBA or relevant Master's Degree preferred 5-8 years of experience in leading/managing website development in a large cross functional team environment Exceptional ability to co-create and work collectively with various business leaders and key stakeholders Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans Thanks and Regards, Manisha Dabral Signature IT World Inc. *********************

We are seeking a highly organized and proactive Operations Manager and Property Management Coordinator to support our team in delivering exceptional service to tenants and maintaining operational excellence. This role combines property management, vendor coordination, financial administration, and operational support to ensure smooth day-to-day operations. This role will work closely with our Director of Operations and will sit fully on-site in Jersey City. Key Responsibilities Maintenance Coordination & Property Management Respond promptly to resident maintenance requests and service calls, dispatching technicians or vendors within established timelines. Monitor and ensure timely completion of work orders in compliance with company standards. Conduct follow-ups with tenants to confirm satisfaction and resolution of maintenance issues. Perform weekly on-site inspections to maintain operational and maintenance standards. Research, evaluate, and onboard qualified vendors and service providers. Manage RFP processes to secure competitive pricing and quality service. Serve as the primary point of contact for operational and maintenance vendors, fostering strong relationships. Review and process invoices for accuracy and completeness. Manage office and maintenance supply orders, maintaining proper documentation and inventory. Track and maintain financial records, including banking matters. Perform accounting tasks using Excel and QuickBooks. Provide direct assistance to the Director of Operations with administrative tasks, project coordination, and special initiatives. Support operational reporting, documentation, and compliance tracking. Identify and implement process improvements to enhance efficiency and tenant satisfaction. Oversee daily office activities, including correspondence and budget management for multiple properties. Organize and track timelines for current inventory and future business development activities. Conduct online research on investment opportunities and market trends. Qualifications Bachelors Degree in Business Strong organizational and multitasking skills. Excellent communication and relationship management abilities. Proficiency in Microsoft Excel and QuickBooks. Experience in property management or operations preferred.

The Multi-Unit General Manager (“GM”) is responsible for building, operating, and leading a world-class portfolio of Go Greek Yogurt locations. This role will be pivotal in the launch and oversight in the initial 3-5 stores, with plans for ultimately up to 10, ensuring exceptional guest experience, strong financial performance, operational consistency, and disciplined execution of the Go Greek brand. The GM directly manages store-level leadership, supervises teams across multiple units, builds community relationships, and ensures every location meets the highest standards of quality, hospitality, cleanliness, and performance. This is a hands-on operational leadership role requiring excellent judgment, people development, financial competence, and the ability to operate in a high-growth, fast-moving environment. Core Responsibilities 1. Multi-Unit Operational Leadership • Strategic decision making and leadership for the NYC market launch! • Oversee daily operations of several Go Greek stores across Manhattan. • Maintain spotless operations: cleanliness, food safety, product quality, merchandising, and guest hospitality. • Conduct regular store visits, audits, and check-ins to ensure brand consistency. • Ensure each store executes all SOPs and meets company standards, including service speed, portioning accuracy, freshness, and overall guest experience. • Striving for maximum financial performance in each location. 2. Financial Performance & P&L Ownership • Own store-level P&L performance for each location. • Diagnose performance issues quickly and create action plans to improve revenue, labor efficiency, COGS control, and waste management. • Grow average transaction value and total revenue through upselling, local marketing, and operational initiatives. • Manage labor schedules to meet budget while maintaining peak service quality. • Review KPI dashboards, sales reports, and labor/COGS reports weekly. 3. Team Leadership & Development • Recruit, train, inspire, and manage store-level leadership teams. • Build a culture of hospitality, accountability, and pride in the Go Greek brand. • Coach Assistant GMs, Shift Leads, and frontline team members to ensure consistent performance. • Handle performance management: feedback coaching, corrective action, and terminations when needed. • Identify high-potential team members and develop them for future leadership roles. 4. Hiring, Staffing & Scheduling • Ensure all stores are fully staffed with high-quality team members. • Oversee recruitment for new stores and seasonal needs. • Approve all schedules and timecards in compliance with NYC regulations. • Maintain strong pipeline of talent through proactive recruiting and referrals. 5. Inventory, Ordering & Supply Chain • Own inventory management across all locations: ordering, vendor management, waste control, and compliance with Go Greek systems. • Ensure accurate weekly inventory counts and tight control of high-value or perishable items. • Maintain relationships with distribution partners and escalate supply issues quickly. 6. Guest Experience & Community Engagement • Champion hospitality across all stores. • Maintain or exceed brand NPS targets. • Celebrate positive customer feedback and immediately address negative feedback. • Build local community partnerships to drive brand awareness and foot traffic. • Ensure every guest receives a clean, friendly, premium Go Greek experience. 7. Compliance, Safety & Standards • Ensure compliance with NYC health codes, labor laws, food safety standards, and Go Greek policies. • Guarantee all stores maintain “A” health inspection ratings. • Maintain accurate documentation and reporting for compliance, training, and safety. 8. Strategic Initiatives & Growth • Support new store openings: hiring, training, pre-opening checklists, and opening-day operations. • Provide operational insight to ownership on expansion, menu development, promotions, and operational improvements. • Help refine and implement new SOPs, systems, and processes to support multi-unit scale. Qualifications & Competencies • 3-5 years of hospitality operations experience, including multi-unit or multi-department leadership. • Experience managing P&Ls, inventories, labor budgets, and operational KPIs. • Proven ability to build high-performing retail or hospitality teams. • Highly organized, detail-oriented, and action-driven. • Strong communication and interpersonal skills. • Ability to work independently while coordinating across multiple teams. • Comfortable operating in a high-growth, entrepreneurial environment. • Proficiency in scheduling systems, POS, inventory platforms, and basic Microsoft Office tools Work Expectations • Full-time schedule • Availability to work two peak days (Friday, Saturday, or Sunday). • Travel between stores required daily. Company Values • Pursue Excellence: Deliver premium quality and hospitality in everything we do. • Start Smart: Take proactive steps every day that move the business forward. • Make Guests Smile: Create joy through warmth, precision, and personalized service. • Win Together: Support one another, communicate clearly, and act as one team.

Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of airports by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We are currently looking for our: General Manager - At JFK's NTO! What we offer The General Manager (GM) of The New Terminal One (NTO) at John F. Kennedy International Airport is the senior-most operational leader on-site, accountable for the overall performance, strategic execution, and commercial success of URW's flagship commercial program. Reporting to the Vice President - JFK and collaborating closely with Development, Leasing, Marketing, Legal and Finance teams, the GM drives operational excellence, fosters high-impact stakeholder relationships, and delivers on URW's ambitious vision to redefine the airport experience. A critical component of this role includes full ownership and oversight of URW's contractual relationship with the Terminal Operator. The GM ensures all service level agreements and operational requirements outlined in the contract are not only met but enforced-holding all parties accountable to key performance metrics, quality standards, and agreed-upon deliverables. This includes proactive coordination, issue escalation, compliance oversight, and risk mitigation across all shared operational domains. Acting as URW's primary liaison with key partners, including the Terminal Operator, the Port Authority of New York and New Jersey (PANYNJ), tenants, airline clients, and government agencies, the GM must navigate a highly matrixed environment with strategic agility, operational rigor, and a partnership-first mindset. Scope Terminal Strategy, Contract Oversight & Client Leadership Serve as a senior on-site representative and operational lead for The New Terminal One concessions program. Maintain full ownership of URW's contract with the Terminal Operator; ensure all contractual commitments are upheld and proactively enforce compliance, performance standards, and service delivery requirements. Escalate and resolve contract deviations or underperformance in collaboration with Legal, Operations, and senior leadership. Build and maintain trusted relationships with the Terminal Operator, PANYNJ, tenants, airline partners, and local stakeholders. Lead the development and execution of a comprehensive 5-year business plan for The New Terminal One, aligning URW's commercial, operational, and experiential goals with evolving passenger trends, client priorities, and airport partner strategies. Champion the terminal's commercial, operational, and customer experience strategies-ensuring full alignment with URW's brand and mission. Collaborate cross-functionally with Leasing, Marketing, Design, Development, and Tenant Coordination teams to deliver on project timelines and milestones. Lead external communication and positioning of NTO as a world-class travel, retail, and cultural destination. Financial Stewardship & Operational Oversight Develop and manage annual budgets (OPEX and CAPEX), ensuring alignment with financial targets and operational priorities. Monitor monthly financial performance, implement cost controls, and forecast short- and long-term expenses. Drive profitability and revenue generation through oversight of leasing performance, ancillary income, and storage programs. Oversee common area maintenance, vendor contract execution, and facility upkeep in partnership with terminal operators. Ensure contract and procurement compliance with corporate and regulatory standards. Tenant & Concession Management Serve as the primary point of contact for all concessionaires within NTO, ensuring tenant success from onboarding through operations. Support lease compliance, operational readiness, and retail performance-working closely with URW's Leasing and Tenant Coordination teams. Monitor construction activity and ensure it aligns with design, safety, and scheduling standards. Drive sales growth and tenant engagement initiatives, collaborating with the Marketing Director to launch programs that enhance the traveler experience. Partner with Retail Delivery and Leasing teams to ensure timely, high-quality store openings. Regulatory Compliance & Stakeholder Engagement Ensure the program is fully compliant with all airport regulations, DBE requirements, and local/state/federal mandates. Serve as a knowledgeable resource for navigating public sector frameworks, including Port Authority procedures and approvals. Lead efforts to meet or exceed DBE participation goals; oversee certification tracking, reporting, and compliance. Proactively identify risks or policy changes that may impact the business and drive mitigation strategies. Leadership & People Development Build and lead a high-performing site team with accountability, alignment, and a shared vision for excellence. Set goals and performance standards, conduct evaluations, and manage professional development for direct reports. Promote a culture of safety, collaboration, inclusivity, and innovation. Represent URW at community events, internal forums, airport committees, and partner functions. What we are looking for Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field; MBA or relevant graduate degree preferred. Minimum 7-10 years of progressive leadership experience in airport, real estate, retail, hospitality, or transportation environments. Proven experience managing complex budgets, client relationships, and vendor networks. Demonstrated success in cross-functional leadership, stakeholder engagement, and organizational change management. Familiarity with airport operations, public-private partnerships (P3), and regulatory compliance highly preferred. Proficient in Microsoft Office, budgeting tools, and project management software. Key Competencies Strategic Thinking - Sees the big picture; connects operational details to broader business objectives. Leadership - Empowers and inspires teams; sets clear direction and expectations. Operational Excellence - Delivers efficient, high-quality results through strong planning and execution. Stakeholder Management - Builds trusted partnerships with clients, public agencies, and internal departments. Financial Acumen - Manages budgets, forecasts, and financial performance with precision. Communication Skills - Articulates complex ideas clearly and persuasively across audiences. Agility - Adapts quickly in a fast-paced, ever-evolving environment. Customer-Centricity - Champions traveler experience and partner success at every touchpoint. Compensation Exempt $125,000 - $168,000 per year + Discretionary Annual Bonus What is important to us Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments. Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully. Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics. Join us in

The Associate Manager, Costing & Sourcing will play a key role to assist the SVP Production & Sourcing to managing product costs across multiple brands with both internal teams and vendors. This role requires strong costing knowledge, advanced Excel skills and the ability to coordinate with cross-functional teams and global vendors in a fast-paced environment. Responsibilities: Coordinate costing for high-volume SKUs across multiple internal teams & vendors. Follow up with internal teams and vendors regarding the cost of garments, factoring in materials, trims, labor, freight & duty. Understand cost terms & components including FOB, CIF, duty and freight, ensuring accuracy and alignment with company margin targets and brand pricing strategies. Serve as the key liaison between the SVP of Production & Sourcing, Production teams, sales department and external vendors. Maintain proactive communication with internal teams& vendors regarding costing due date & updates. Build, manage and optimize Excel templates, spreadsheets and formulas for large datasets. Support the cost management process, bringing a strong understanding of material and garment construction. Utilize SAP and Excel to manage and track costing data. Qualifications: 3-5 years of experience in Production, Sourcing or Product Development with a strong focus on costing. Knowledge of costing terms, components and apparel manufacturing process. Advanced Excel Skills, including the ability to handle large datasets and create complex formulas. SAP Experience preferred. Strong organizational and time management skills Verbal and written communication skills; proactive and detail oriented Ability to work on-site Annual salary starting at $90,000. The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.

Assistant General Manager We're looking for an experienced Assistant General Manager to help lead daily operations, motivate a high-performing team, and deliver an exceptional customer experience. The AGM supports hiring, training, scheduling, and coaching while ensuring service, safety, and quality standards are always met. This role is hands-on, customer-focused, and essential to our store's success. What You'll Do Support the General Manager in hiring, training, coaching, and performance management Lead and motivate the team to deliver fast, friendly, and consistent customer service Maintain high standards for food safety, cleanliness, and store presentation Assist with scheduling, inventory, ordering, and daily operational planning Help drive sales, manage labor costs, and meet financial goals Handle customer concerns and resolve issues quickly Communicate clearly, lead team meetings, and support a positive work culture What We're Looking For Experience in retail, hospitality, or restaurant leadership Strong communication and people-development skills Ability to lead by example and manage a fast-paced environment Solid understanding of operations, safety, and customer service Problem solver who can make decisions and support business goals Perks & Requirements Full-time, exempt position Hybrid schedule: 4 days onsite + 1 flexible day Some travel for training or meetings may be required Must meet all local certification requirements (e.g., food safety)