Lead manager job description

As an experienced member of our Software Engineering Group, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.

In the Product Agility Tools (PAT) product, we are looking for an experienced technical leader to join the rapidly growing and innovating Agility Metrics team as the Engineering Lead / manager. This team is looking for an engineer who wants to help grow the capabilities of the design to add value across not only CCB, but all LOBs in the firm. This role is primary a leadership role, with responsibilities to guide the technical direction of a growing product and opportunities to learn and apply new technical skills.
This role requires a wide variety of strengths and capabilities, including:

BS/BA degree or equivalent experience Expertise in application, data, and infrastructure architecture disciplines Advanced knowledge of architecture and design across all systems Proficiency in multiple modern programming languages Knowledge of industry-wide technology trends and best practices Keen understanding of financial control and budget management Ability to work in large, collaborative teams to achieve organizational goals Passionate about building an innovative culture Ability to work in tools such as Jira, Git, and Confluence Experience working in an Agile Team construct Desire and aptitude to coach developers on the team and guide their careers


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

Uplift's mission is to help people get more out of life, one thoughtful purchase at a time. Our enterprise Buy Now, Pay Later solution is used by the world's most loved brands including Southwest Airlines, Carnival Cruise Line, Universal Studios, and more. With flexible pay over time installments, we empower consumers to buy what matters most while unlocking higher conversions and customer lifetime value for our partners.

Our team is rapidly growing and comes from diverse backgrounds of leading technology and financial brands. Our HQ is in Sunnyvale, CA with offices in Toronto, New York, Reno, and Guadalajara, Mexico.

Working at Uplift allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

This opportunity is to start as an Individual Contributor acting as a subject matter expert for the Payments Industry covering both Issuing and Acquiring aspects with the foresight to establish a Payments-on-behalf (POBO) and collections-on-behalf (COBO) for long-term success for the Uplift platform while navigating the short-term integrational, operational, strategic relationship & reporting requirements working with internal and external stakeholders. The successful candidate will have a thorough understanding of card networks, Payment Service Provider (Issuer & Acquirer), Bank Identification Number (BIN), Payment Card Types (Debit, Credit, Prepaid, etc.), Issuing Bank, Acquiring Bank, Merchants/Partners, and Alternative Payment Method's (APM's). The position will collaborate across-squad (Capital, Servicing, POS, Lending, Customer Service), influencing decisions making through a vantage point of constraints/ opportunities and risk/rewards from the Payments industry landscape.

What you will do and achieve Lead periodic reviews across payment service providers (PSPs) for both Issuing and Acquiring for the Uplift platform to establish efficiency and identify opportunities for improvements. Act as a primary point of contact between business functions and engineering teams in highlighting the most value additive features, optimizations, cost/revenue efficient collection/disbursement allocation strategies to the Uplift platform. Implement payment operations - Optimize Uplift's existing payment/reconciliation processes and triage data bugs to ensure accuracy and efficiency in meeting all external and internal requirements.Drive payments strategy - Understand the payment needs and wants of our merchants/partners, customers and, financial partners to shape Uplift's payment operations strategy, build tools/processes that support operational excellence, and inform the payments product roadmap.Lead large cross-functional teams to prioritize, develop and launch Payment's centric new products and features- Own key payments programs with critical business metrics- Design and implement complex business and operational systems and processes- Track projects, timelines, and commitments on internal projects and customer deliverables - Help identify and implement new product and business opportunities.Own the KPI reporting for Issuing and Acquiring while constantly looking for ways to improve and establish new goals working closely with business functions. Partner with the customer and/or merchant-facing and operations teams to help them make more tailored recommendations considering compliance, network, PSP, and any strategic requirements.Serving as a central point of contact for inbound requests from internal and external stakeholders from a Payments standpoint.Provide support to various ongoing and future projects as needed.

Who you are Bachelors and/or Master's degree in Engineering, Computer Science, Statistics, Economics, Finance, or another highly quantitative/analytical field At least 4 years of experience working for a fintech, card network, PSP, financial institution, or a technology company where Payments is the hub and spoke for the organization. A deep understanding of money movement, payment processing, payment networks, disbursement of funds and, payment platform. Excellent problem-solving skills, with a strong emphasis on the development of frameworks and processes that can be scaled and/or automated You're relentless - You roll up your sleeves and do whatever it takes to make things successful You're a self-starter - You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment.You're a relationship-builder - You can influence and motivate people at all levels across a variety of job functions.Altruistic, Humble, and willing to do whatever it takes to win.

Set yourself apart with Experience working in a Payments domain for Alternative Payment Methods (APM's) You have Excel and SQL mastery.Experience with data visualization tools (ex. Tableau, Data Studio, Mode, etc.)

Life at UpliftHealth Insurance and 401k plan: some plans cover 99-100% premiums for medical, dental, and vision insurance and a 401k plan Work/Life Harmony: Flexible, remote-first work culture. Uplift fosters a culture where employees can achieve both their professional and personal goals. This balance is especially true for our working parents Shared Success: competitive salary and Pre-IPO stock options Health and Wellness Perks: Uplift is proud to reimburse our employees for exercise, wellness products and activities as well as free counseling and coaching for physical, mental and emotional support Professional Development: We are committed to the growth and development of all of our employees. Uplift invests in professional conferences, certifications, and training for employees who want to grow in their careers Pick-A-Perk: money that can go towards something of your choosing within tuition reimbursement, student loan payment reimbursement, vacation savings account, charitable donations, or home office expenses
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We want you!

If you made it this far, chances are you're as excited about working to change how people experience BNPL as we are - and we love that. Please apply even if you're unsure about whether you meet every single requirement in this posting. Uplift is looking for smart, intellectually curious people who are invested in our mission, not just those who can “check all the boxes”.

Uplift is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Note: Uplift does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Uplift is not responsible for any fees related to unsolicited resumes.

Are you a natural leader with a passion to dig in and pioneer new technology-enabled methods and processes for some of the largest corporate entities in the world? Our team works to drive and support HR transformation through the operation and continuous innovation of the HR technology solutions to support business needs, create distinctive experiences and support adoption of HR technologies. We're looking for the very best individuals who thrive on what's possible.
Work you'll do

As an SAP/SuccessFactors Data Lead Manager, you will use your knowledge and experience with SAP HCM and SuccessFactors technologies to help your clients maintain and optimize their system to fully realize their return on investment and improve HR processes, efficiencies and value provided to the business by:

+ Leading teams to provide the highest quality application management solutions related to SAP HCM and/or SuccessFactors; maintaining a hands-on role to manage operational performance including SLAs, efficiency measures, demand planning and profitability; leading the team in the identification of business requirements, functional and process design, prototyping, testing, training and defining support processes and procedures

+ Enjoying the opportunity to forge strong relationships with the clients and organize and lead pursuit teams, participate and lead aspects of the proposal development process

+ Performing the role of coach and mentor; provide input and guidance into the staffing process, participate in recruiting, retention, and reward activities, provide leadership and support for the delivery team(s)

Qualifications

Required:

+ 6+ years of experience configuring, implementing and/or supporting HR technologies

+ SAP HCM or at least 4 implementation SF modules

+ 2+ years' experience leading teams or workstreams on larger implementations

+ 2+ years' experience leading SAP data conversions and/or data migration

+ Bachelor's degree required

+ Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

+ Superior communications skills, both verbal and written

+ Experience with Microsoft Office Products such as PowerPoint, Visio, and Excel

+ Consulting firm experience, preferably directly working for Big 4 firms supporting enterprise clients

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.