A lead manager is primarily in charge of overseeing the progress of a particular office or department. Although the responsibilities will vary depending on their industry, it will typically revolve around producing progress reports, reviewing documentation and transactions, managing the budget, procuring supplies, and devising strategies to generate leads and reach goals faster. Furthermore, as a lead manager, it is essential to spearhead projects and encourage staff, all while implementing the company's policies and regulations.

Lead Manager Responsibilities

Here are examples of responsibilities from real lead manager resumes representing typical tasks they are likely to perform in their roles.

  • Lead a team of in home geek squad agents that have the highest productivity in the company.
  • Define processes and procedures for manual and automate testing and implement tools to achieve the overall QA objectives.
  • General duties consist of managing payroll and appointment setting, as well as training and creating schedules for employees.
  • Manage social media networks for increase public visibility through Facebook.
  • Manage employee payroll activities and effectively evaluate employee performance for promotion opportunities.
  • Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
  • Require to be certify in CPR, a and first aid.
  • Cover property in absence of gm.
  • Work under strict deadlines and respond to service requests and emergency call-outs.
  • Deliver emergency pantry services to the homes of those with assess need for food.
Lead Manager Traits
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.
Management skills directly correlate with a person's ability to communicate and lead others while being able to solve problems..
Time-management skills is the efficient manner one is able to put their time to good use.

Lead Manager Job Description

Perhaps the hardest question to answer when deciding on a career as a lead manager is "should I become a lead manager?" You might find this info to be helpful. When compared to other jobs, lead manager careers are projected to have a growth rate described as "as fast as average" at 6% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a lead manager by 2028 is 150,600.

On average, the lead manager annual salary is $118,178 per year, which translates to $56.82 an hour. Generally speaking, lead managers earn anywhere from $79,000 to $175,000 a year, which means that the top-earning lead managers make $96,000 more than the ones at the lower end of the spectrum.

It's hard work to become a lead manager, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming an assistant manager/manager training, assistant store manager of sales, assistant manager of operations, and co-manager/store manager.

Lead Manager Jobs You Might Like

Lead Manager Resume Examples

Lead Manager Skills and Personality Traits

We calculated that 17% of Lead Managers are proficient in Safety Procedures, Sales Floor, and Sales Goals. They’re also known for soft skills such as Communication skills, Management skills, and Time-management skills.

We break down the percentage of Lead Managers that have these skills listed on their resume here:

  • Safety Procedures, 17%

    Worked with safety manager to make sure facilities meet safety guidelines and employees are following appropriate safety procedures.

  • Sales Floor, 14%

    Provided excellent customer service on the sales floor, use sale techniques, product knowledge on all items in the store.

  • Sales Goals, 13%

    Examined daily, weekly, and monthly reports on sales goals, controllable expenses and payroll.

  • Performance Evaluations, 9%

    Provided functional management, professional development, and performance evaluations for 19 engineers.

  • Product Knowledge, 8%

    Managed inbound call center: goal setting, product knowledge and sales strategies.

  • Action Plans, 4%

    Inherited an unsatisfactory audit and led turnaround operations resulting in improved action plans/audits.

Most lead managers list "safety procedures," "sales floor," and "sales goals" as skills on their resumes. We go into more details on the most important lead manager responsibilities here:

  • Communication skills can be considered to be the most important personality trait for a lead manager to have. According to a lead manager resume, "top executives must be able to communicate clearly and persuasively" lead managers are able to use communication skills in the following example we gathered from a resume: "lead manager for hazardous materials communication and safety/loss prevention. "
  • Another trait important for fulfilling lead manager duties is management skills. According to a lead manager resume, "top executives must shape and direct the operations of an organization." Here's an example of how lead managers are able to utilize management skills: "managed daily retail operations and participated in local promotional events in conjunction with the store management team. "
  • Time-management skills is also an important skill for lead managers to have. This example of how lead managers use this skill comes from a lead manager resume, "top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "supervised 15 staff members, including offering feedback and enforcing deadlines. "
  • A lead manager responsibilities sometimes require "leadership skills." The responsibilities that rely on this skills are shown by this resume excerpt: "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." This resume example shows how this skill is used by lead managers: "provide project management leadership and management to cross-functional teams. "
  • As part of the lead manager description, you might find that one of the skills that might be helpful to the job is "problem-solving skills." A lead manager resume included this snippet: "top executives need to identify and resolve issues within an organization" This skill could be useful in this scenario: "developed hr technology solution architecture. "
  • See the full list of lead manager skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a lead manager. We found that 51.9% of lead managers have graduated with a bachelor's degree and 8.5% of people in this position have earned their master's degrees. While most lead managers have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every six lead managers were not college graduates.

    The lead managers who went onto college to earn a more in-depth education generally studied business and psychology, while a small population of lead managers studied criminal justice and management.

    When you're ready to become a lead manager, you might wonder which companies hire lead managers. According to our research through lead manager resumes, lead managers are mostly hired by Petco Holdings, Ernst & Young, and KPMG. Now is a good time to apply as Petco Holdings has 307 lead managers job openings, and there are 52 at Ernst & Young and 44 at KPMG.

    Since salary is important to some lead managers, it's good to note that they are figured to earn the highest salaries at Petco Holdings, Pfizer, and Bristol-Myers Squibb. If you were to take a closer look at Petco Holdings, you'd find that the average lead manager salary is $133,908. Then at Pfizer, lead managers receive an average salary of $133,683, while the salary at Bristol-Myers Squibb is $131,894.

    View more details on lead manager salaries across the United States.

    The three companies that hire the most prestigious lead managers are:

      What Assistant Manager/Manager Trainings Do

      An assistant manager/manager of training performs various support tasks to assist with maintaining smooth workflow operations, learning management skills along the way. They participate in setting goals and guidelines, establishing timelines and budgets, liaising with internal and external parties, delegating responsibilities among staff, and monitoring the daily operations, solving issues and concerns should there be any. They also perform clerical tasks such as organizing files, preparing and processing documents, handling calls and correspondence, and running errands as needed.

      We looked at the average lead manager annual salary and compared it with the average of an assistant manager/manager training. Generally speaking, assistant manager/managers training receive $83,936 lower pay than lead managers per year.

      While their salaries may differ, one common ground between lead managers and assistant manager/managers training are a few of the skills required in each craft. In both careers, employees bring forth skills like safety procedures, sales floor, and sales goals.

      As far as similarities go, this is where it ends because a lead manager responsibility requires skills such as "performance evaluations," "action plans," "bi," and "phone calls." Whereas a assistant manager/manager training is skilled in "food safety," "human resources," "training materials," and "front office." So if you're looking for what truly separates the two careers, you've found it.

      Assistant manager/managers training tend to reach lower levels of education than lead managers. In fact, assistant manager/managers training are 6.2% less likely to graduate with a Master's Degree and 0.9% less likely to have a Doctoral Degree.

      What Are The Duties Of an Assistant Store Manager Of Sales?

      Assistant store managers of sales are executive professionals who are responsible for assisting store managers in supervising staff members as well as store operations. These assistant managers are required to provide excellent customer service and store management to meet the company standard in the overall store presentation. They must develop and implement company policies and procedures so that they can achieve high-quality products and customer service consistently. These assistant managers are also required to monitor budget and payroll records while reviewing financial transactions to ensure that expenditures are authorized.

      Next up, we have the assistant store manager of sales profession to look over. This career brings along a lower average salary when compared to a lead manager annual salary. In fact, assistant store managers of sales salary difference is $58,263 lower than the salary of lead managers per year.

      Not everything about these jobs is different. Take their skills, for example. Lead managers and assistant store managers of sales both include similar skills like "sales floor," "sales goals," and "performance evaluations" on their resumes.

      While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that lead manager responsibilities requires skills like "safety procedures," "bi," "phone calls," and "business development." But an assistant store manager of sales might use skills, such as, "retail sales," "business results," "sales process," and "positive outcomes."

      On the topic of education, assistant store managers of sales earn lower levels of education than lead managers. In general, they're 5.4% less likely to graduate with a Master's Degree and 0.9% less likely to earn a Doctoral Degree.

      How an Assistant Manager Of Operations Compares

      An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.

      Let's now take a look at the assistant manager of operations profession. On average, these workers make lower salaries than lead managers with a $65,653 difference per year.

      While looking through the resumes of several lead managers and assistant managers of operations we discovered that both professions have similar skills. These similarities include skills such as "safety procedures," "sales floor," and "sales goals," but they differ when it comes to other required skills.

      As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from lead managers resumes, they are more likely to have skills like "bi," "phone calls," "payroll," and "business development." But a assistant manager of operations might have skills like "front end," "safety standards," "retail sales," and "direct supervision."

      Assistant managers of operations make a very good living in the retail industry with an average annual salary of $57,386. Whereas lead managers are paid the highest salary in the retail industry with the average being $114,612.

      When it comes to education, assistant managers of operations tend to earn similar education levels than lead managers. In fact, they're 0.8% more likely to earn a Master's Degree, and 0.7% more likely to graduate with a Doctoral Degree.

      Description Of a Co-Manager/Store Manager

      A co-manager/store manager oversees the daily operations of a store, ensuring smooth workflow and customer satisfaction. They are in charge of setting goals and sales targets, establishing guidelines and timelines, delegating responsibilities among staff, and developing strategies to optimize store operations. They are also responsible for monitoring all store activities, addressing issues and concerns, and resolving them promptly and efficiently. Moreover, as a co-manager/store manager, it is essential to manage and supervise staff, leading them to reach goals while implementing the store's policies and regulations.

      Co-manager/store managers tend to earn a lower pay than lead managers by about $76,709 per year.

      According to resumes from both lead managers and co-manager/store managers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "sales floor," "sales goals," and "product knowledge. "

      Even though a few skill sets overlap, there are some differences that are important to note. For one, a lead manager might have more use for skills like "safety procedures," "performance evaluations," "bi," and "phone calls." Meanwhile, some co-manager/store managers might include skills like "presentation standards," "financial performance," "human resources," and "company assets" on their resume.

      In general, co-manager/store managers reach lower levels of education when compared to lead managers resumes. Co-manager/store managers are 5.2% less likely to earn their Master's Degree and 1.1% less likely to graduate with a Doctoral Degree.