Lead manager jobs in Kettering, OH - 2,207 jobs

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Air Hub Senior Operations Manager has complete responsibility for inbound, outbound, package sorta Operations Manager, Operations, Manager, Senior, Customer Experience, Manufacturing

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

About the role: As a Business Expansion and Strategy Manager for TQL you will be a key driver of innovation and growth as you help lead the launch and expansion of new business lines. You'll conduct in-depth research, develop strategic plans and implement scalable operations and processes that enhance service quality, drive efficiency and support long-term profitability across the organization. What's in it for you: Competitive base salary Paid relocation to Cincinnati, OH Join a well-established, respected, industry leader and brand Unmatched opportunity through the explosive growth of existing business and new services Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: Drive the expansion of existing and new service lines in alignment with TQL's strategic growth initiatives Conduct gap analyses to assess current vs. target state operations and recommend actionable strategies Identify, lead and implement risk management and continuous improvement projects Manage cross-functional teams to ensure projects are delivered on time and within budget Support change management efforts through effective communication and training across teams and departments Deliver ad-hoc reporting and performance analysis to evaluate the success of new initiatives Lead and develop a small team responsible for customer onboarding, operational best practices and performance reporting What you need: Bachelor's degree in business or a related field 3-5 years of experience in project management or business leadership Proficiency in Microsoft Office, especially Excel Experience in customer-facing roles Proven success leading change management initiatives across cross-functional teams Strong organizational skills with the ability to manage multiple projects in a fast-paced environment Strategic mindset with attention to tactical details and a bias for action Excellent communication skills with the ability to tailor messaging to different audiences Knowledge of the transportation or logistics industry is preferred Where you'll be: 4289 Ivy Pointe Blvd Cincinnati, OH 45245 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Travel: Up to 75% Number of Openings: 1 Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you'll be integral to building the future of our country and our company. You'll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you'll have everything you need to define your career on your terms. Make a meaningful impact with a team that values ambition and rewards initiative. Apply today and be more with Baker. Summary The Operations Manager is accountable to the Executive and/or Regional Leadership for assisting in the development and implementation of the BURG business plan. Represents assigned BURG on the Regional Leadership Team and is accountable for BURG success including achievement of BURG SQP goals and profit targets. Leads Project Teams to achieve project specific goals. Contributes to the development and implementation of BURG and Company-wide initiatives, develops co-workers, and participates in Regional business development and planning. Responsible for safety in assigned BURG by perpetuating the IIF culture. Roles and Responsibilities The Operations Manager will possess competency in the following areas in order to perform his/her role in a safe, productive, and effective manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. They are not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job. Develops Assigned BURG Business Plan Leads Project Teams to Achieve Project Specific Goals Ensures Business Goals are Achieved Accountable for Profit Results of Projects and/or Assigned BURG Directs and/or Oversees Staff within Assigned Region Accountable for Project and BURG Safety and Risk Management Processes Ensures a Safe Work Environment Participates in Training/Certifications Requirements * Bachelor's Degree from an accredited college or university and 15 years of construction experience, or 20 years of construction related experience and 10 years of experience in construction business management. At Baker Construction, we welcome those who are driven to make things happen. Your tenacity will be rewarded with great pay, excellent benefits, and opportunities to make your mark. This is an opportunity to own your future while working alongside co-workers who are united in our purpose to build better structures and better lives. Go further with an industry leader that puts people first, honors its word, and has the grit to achieve greatness. Baker is an EOE Disability/Veterans Employer. Applicants with physical and/or mental disabilities who require a reasonable accommodation for any or part of the application process may make their requests known by emailing ************************ or calling ************** and asking for HR. Nearest Major Market: Cincinnati

About Us The Killer Brownie Company is a fast-growing premium dessert manufacturer known for our indulgent layered brownies. With increasing demand and plans for expansion, we're looking for a strategic and hands-on Manufacturing Manager to help lead our Bakery operations into the next phase of growth. Position Summary We are seeking a dynamic and experienced Manufacturing Manager with a strong background in CPG (Consumer Packaged Goods) production environments to lead our Bakery Manufacturing Operations. This role is ideal for a leader who can balance day-to-day operations with long-term strategic vision. You'll be responsible for supporting and developing Baking supervisors and team members, ensuring smooth operations, and driving continuous improvement across shifts. Key Responsibilities Leadership & Oversight Serve as relief for Baking Supervisors during absences, maintaining continuity and performance. Hire, train, direct and develop frontline Baking team members and emerging leaders. Foster a culture of teamwork, safety, quality and accountability. Strategic Thinking Understand and align with the company's growth plans, contributing to strategic initiatives and operational scaling. Identify opportunities for process optimization and capacity expansion. Operational Excellence Ensure production KPIs are met with high standards of quality and efficiency. Uphold and maintain high sanitary hygiene and food safety standards. Collaborate cross-functionally with maintenance, sanitation, quality, and supply chain teams. Monitor KPIs and implement corrective actions as needed. Talent Development Build a pipeline of future leaders through mentoring and structured development plans. Lead hiring efforts for manufacturing roles, ensuring cultural and operational fit. Qualifications 5+ years of experience in a manufacturing leadership role, preferably in a CPG environment. Proven ability to manage teams and drive performance. Strong understanding of Bakery or Food manufacturing, food safety, GMPs. General understanding of lean manufacturing principles. Excellent communication and organizational skills. Ability to see the “big picture” and contribute to strategic planning. Why Join Us Be part of a passionate team driving innovation in premium desserts. Play a key role in shaping the future of a growing company. Competitive compensation and benefits.

Benjamin Franklin Plumbing of Cincinnati, an affiliate of Authority Brands, is eager to add a dynamic, service-minded Plumbing Service Manager to our team. Benjamin Franklin has been a trusted name in plumbing services for over 25 years, and our Service Manager should share our commitment to customer satisfaction and high ethical standards. We're excited about growing our team with a like-minded, positive-thinking Operations Manager! What can joining our team offer you? The opportunity to lead a team in a supportive, professional environment. A clear career path with increasing responsibilities and pay. We prioritize promoting from within! A best-in-the-industry benefits package that includes generous PTO, health, dental, vision, life insurance, and 401k with company match. Responsibilities: Supervise and lead a team of plumbing technicians and support staff. Provide training, guidance, and support to technicians to help them maintain high-quality service standards. Schedule work assignments, monitor job progress, and ensure projects are completed on time. Maintain positive client relationships by addressing their plumbing service needs and concerns. Ensure a high level of customer satisfaction through excellent service and timely responses. Handle customer complaints and resolve issues professionally and efficiently. Oversee the installation, maintenance, and repair of plumbing systems, including pipes, fixtures, drains, and water heaters. Ensure that technicians follow industry standards, safety guidelines, and best practices. Troubleshoot complex plumbing issues and provide technical guidance as needed. Prepare and manage the plumbing service department's budget. Monitor and control expenses, including labor, equipment, and supplies, to optimize profitability. Evaluate cost-effective solutions and procurement of materials. Implement and maintain quality control processes to ensure services meet or exceed industry standards. Conduct inspections and follow up on completed work to ensure quality and compliance. Manage plumbing parts and equipment inventory, ensuring the availability of necessary supplies. Establish vendor relationships and negotiate favorable terms for equipment and materials. Generate regular reports on the department's performance, including service metrics and financial data. Present findings and recommendations to senior management. Ensure that the plumbing service department complies with all relevant codes, regulations, and safety standards. Stay up to date with industry regulations and guidelines. Qualifications: A minimum of 5 years of verifiable residential plumbing experience required. A minimum of 5 years of experience managing teams in a residential plumbing service operation required. Ohio or Kentucky master plumber license greatly preferred. Experience using ServiceTitan a huge plus! Excellent communication, interpersonal, and decision-making skills needed. High school diploma or GED required. Associates degree in a related field preferred. Valid driver's license and a clean driving record required. Ability to pass a background check and drug screen required.

Area/Account Managers will lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly, and attractive conditions; and perform a variety of technical tasks relative to assigned areas of responsibility. Area/Account Mangers will deliver desired results while staying financially responsible within budget guidelines. Area/Account Managers are responsible for driving and obtaining new business through their market. PRINCIPLE DUTIES: Leadership Monitor the daily performance of staff to ensure the team is meeting/exceeding client expectations. Communicate consistently with direct reports to resolve concerns in a timely manner. Ensure direct reports and clients have functional location schedules two weeks in advance. Enforce proper uniform attire for all employees daily. Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly utilizing staff input. Partner with HR to handle employee issues. Identify high performers for potential leadership opportunities. Payroll & Budget Review budget and payroll reports to track financial results on a daily basis. Monitor punches and attendance for accuracy and consistently and address manual punches; monitor attendance daily. Attend and participate on weekly Regional calls, reviewing personal performance. Consistently use EPay to maintain business continuity: Prohibit manual punches. Terminate employees in the system within the first week of separating from company. Salaried employees must enter their time into Blue Force weekly. Minimize exception clocking's by providing ongoing employee training. Recruitment & Onboarding Anticipate hiring needs and keep job postings current within 5 days, withdraw old postings with HR assistance (********************). Develop and execute a recruitment strategy for each area/location. Email all background check requests to ********************. Process new hire paperwork for new hires per the processes established by HR. Onboard new hires on their first day: Review their role responsibilities. Train them how to use the timekeeping system. Present company policies, procedures, and code of conduct. Safety training. Supplies & Maintenance Ensure uniforms are ordered and delivered to new hires by their first week. Order supplies in advance and anticipate orders within budgets monthly. Submit equipment repairs in a timely manner to Bill Faulhaber, Central expenses to Expense @bluechip-pros.com, and Operations VP once Regional Manager reviews and approves. Perform preventative maintenance of equipment to keep in prime working condition. Maintain equipment inventory by location. Monitoring & Evaluation Maintain a consistent visitation schedule for your location audits and communicate plan to the Regional Manager and VP of Operations via email. Provide daily status updates with successes and areas of concern to the Regional Manager; create action plans to address concerns. Conduct consistent quality control audits at each location and immediately address any issues that are uncovered in audits. Address customer call outs/notifications within 24 hours and develop a plan of action to address those needs. Safety Oversee OSHA required safety trainings at your locations. Ensure that Supervisors are performing weekly informal safety inspections and monthly formal safety inspections. Work with safety, security, and clients to reporting potential problem areas. Create and monitor safety exposure plans at each site and ensure they're current. Assure all SDS sheets and manuals are in the janitorial closets. Report all incident/ accident reports Immediately. Mall Accounts Maintain 100% utilization of approved budgets hours per week Ensure Overtime is restricted to Mall approved hours in advance and communicate back to the CFO, VP of Operations, and the Accounts Receivable Manager. Communicate changes to budgeted hours by any center to the CFO, VP of Operations, and the Account Receivable Manager. New Business Encourage the team to seek out future business opportunities and submit tracker weekly; strive for two conversations weekly that may lead to future business. Submit additional business per diem purchase order tracker weekly. Sell out of scope work at current client sites Work Environment While performing the duties of this Job, the employee may be exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The employee may occasionally be exposed to wet and/or humid conditions. The noise level in some work environments may be frequently loud. Other The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion to add to or change the duties of the position at any time. #IND123

CRSI is now hiring a Direct Support Manager in Champaign County. $20.00 /hour $1000 SIGN ON BONUS! Paid Training Up to $1500 Referral Bonus Medical, Dental and Vision Insurance Retirement Plan Paid Time Off Life insurance Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more! This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends. Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age. If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today! Compensation details: 20-20 PIfaf2b5***********8-39440526

The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity. Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit -- one handshake at a time. ASSISTANT STORE MANAGER DUTIES Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships. Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours. Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company. Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed. Assess and communicate localized customers' needs to Store Manager. Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals. Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines. Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner. Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team. Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas. Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures. Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices. Possess well-developed business acumen and understands all aspects of the store's operations. Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance. Additional duties as assigned by District Manager or Store Support Center partners. QUALIFICATIONS Associate's Degree and/or 2 to 4 years of experience in retail store management Experience managing direct reports and leading teams in a selling environment. Strong organizational and time management skills with the ability to manage multiple priorities. Strong communication, customer service, time management and organizational skills. Availability to work a variety of shifts to meet business needs including nights, weekends and holidays. Flexibility with scheduling and willing to work extended hours when necessary. Up to 15% travel to support local stores, as needed. COMPETENCIES Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance. Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity. Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust. Leadership & Team Development: Leads with Boot Barn's core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success. Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store's long-term goals. PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners. Medical, Dental, Vision and Life Insurance. 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level -- we are opening 50+ new stores each year. Compensation varies based on geography, skills, experience, and tenure For eligible Boot Barn Partners PHYSICAL DEMANDS & WORK ENVIRONMENT In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking, and squatting more than fifty percent of the work shift. Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts. Ability to use a ladder and/or step stool occasionally. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ X ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. * The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. * Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4. California Privacy Notice

Benjamin Franklin Plumbing of Cincinnati, an affiliate of Authority Brands, is eager to add a dynamic, service-minded Plumbing Service Manager to our team. Benjamin Franklin has been a trusted name in plumbing services for over 25 years, and our Service Manager should share our commitment to customer satisfaction and high ethical standards. We're excited about growing our team with a like-minded, positive-thinking Operations Manager! What can joining our team offer you? The opportunity to lead a team in a supportive, professional environment. A clear career path with increasing responsibilities and pay. We prioritize promoting from within! A best-in-the-industry benefits package that includes generous PTO, health, dental, vision, life insurance, and 401k with company match. Responsibilities: Supervise and lead a team of plumbing technicians and support staff. Provide training, guidance, and support to technicians to help them maintain high-quality service standards. Schedule work assignments, monitor job progress, and ensure projects are completed on time. Maintain positive client relationships by addressing their plumbing service needs and concerns. Ensure a high level of customer satisfaction through excellent service and timely responses. Handle customer complaints and resolve issues professionally and efficiently. Oversee the installation, maintenance, and repair of plumbing systems, including pipes, fixtures, drains, and water heaters. Ensure that technicians follow industry standards, safety guidelines, and best practices. Troubleshoot complex plumbing issues and provide technical guidance as needed. Prepare and manage the plumbing service department's budget. Monitor and control expenses, including labor, equipment, and supplies, to optimize profitability. Evaluate cost-effective solutions and procurement of materials. Implement and maintain quality control processes to ensure services meet or exceed industry standards. Conduct inspections and follow up on completed work to ensure quality and compliance. Manage plumbing parts and equipment inventory, ensuring the availability of necessary supplies. Establish vendor relationships and negotiate favorable terms for equipment and materials. Generate regular reports on the department's performance, including service metrics and financial data. Present findings and recommendations to senior management. Ensure that the plumbing service department complies with all relevant codes, regulations, and safety standards. Stay up to date with industry regulations and guidelines. Qualifications: A minimum of 5 years of verifiable residential plumbing experience required. A minimum of 5 years of experience managing teams in a residential plumbing service operation required. Ohio or Kentucky master plumber license greatly preferred. Experience using ServiceTitan a huge plus! Excellent communication, interpersonal, and decision-making skills needed. High school diploma or GED required. Associates degree in a related field preferred. Valid driver's license and a clean driving record required. Ability to pass a background check and drug screen required. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time. Authority Brands Inc is an Equal Opportunity Employer. Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

Acuren is seeking an Operation Manager for our Cincinnati, OH location. The Operations Manager is responsible to plan, deliver and promote services that meet client needs within a specific regional or geographical location in a manner that complies w Operations Manager, Operations, Manager, Technical, Client Relations, Business Partner, Manufacturing

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. **Job Category** Retail **Position Summary** Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment. Pay Range: $20.60 - $30.90 **Responsibilities** + Assign and schedule work duties to auto service staff according to individual skill level. + Serve all automotive service needs of customers. + Oversee the hiring and training of an effective auto service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. + Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. + Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. + Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. + Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. **Minimum Qualifications** + High School Diploma or equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer complaints. + Aptitude to manage inventory, scheduling, equipment maintenance, etc. + Capacity to lead and coach others. + Teammate and customer/communication skills. + Ability to recruit and select technicians successfully according to store requirements. + Willingness to continue education and remain current in automotive repair issues. + Must have valid automotive driver's license at all times in order to test drive customer's vehicles. **PREFERRED QUALIFICATIONS** + 2 year degree or equivalent. **OUR CREW KNOWS** **BENEFITS** + Medical, Dental and Vision - Starting day 1 for all our teammates + Paid vacation and holidays + On-the-job training and company-funded ASE certifications + Flexible work schedule + 401(k) match + On demand pay (daily pay) program available **OUR VALUES GIVE BACK TO** **YOU** + Professional Development: No matter where you're at in your career, we've got the resources to help you level up. + Community Involvement: We pride ourselves on working with our local communities and giving back where we can. + Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. **At Bridgestone, you are Free to Be** We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. **What we offer** At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team. + The opportunity to develop and grow, through training and regular mentorship. + Corporate Social Responsibility activities. + A truly global, dynamic and challenging work environment. + Agility and work/life effectiveness and your long-term well-being. + A diverse and inclusive team. _Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._ **Employment Eligibility** If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Retail leadership experience may qualify you for this exciting opportunity. Our friendly atmosphere, competitive wages, and commitment to excellence make Ace Hardware the place for a fulfilling career. The primary responsibility of the assistant manger is to help oversee store's daily operations and to manage the sales and team members' personal development to ensure customers are receiving the highest level of customer service. Responsible for opening/closing as scheduled and bank deposits. The ideal candidate will have at least 1- 2 years of previous retail management experience. Business background preferred. Must possess knowledge of hardware related products along with a willingness to learn. Computer skills necessary for store operations. Must enjoy working with people. Ability & flexibility to work hours including evenings/weekends to meet the needs of the business. The ability to lift 50 pounds consistently, and to stand and walk for up to 8 hours during shift are required. Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us. At Ace Hardware you have the opportunity to grow with the company in a fun and active work environment. Click through and start your journey with us now! Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Boutique Manager, you will: Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships Create an optimal balance of sales and service by having the right people in the right place at the right time Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience THE QUALIFICATIONS The Boutique Manager has: The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and inspire the team to reach their highest potential A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: If applicable in location: A-OK Café - Our world-class café located on-site Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.

The Location General Manager (LGM) has ultimate responsibility for store operations of one or more assigned locations. The LGM creates an exceptional associate and customer experience aligned with CarMax culture. This position will require flexibility to relocate after approximately 6 to 9 months of training. ESSENTIAL DUTIES AND RESPONSIBILITIES: Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget management Utilizes reports, analyzes information, and monitors trends to identify opportunities in the business Displays financial responsibility through P&L management Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience Interviews, hires, trains and promotes associates to support store operations and company growth Ensures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process Leads senior management team in setting strategy for the store and provides vision, direction, and motivation to team Champions and implements both company and store initiatives for consistent execution and continuous improvement Manages daily store operations by interpreting, communicating and executing policies and procedures Resolves customer and associate issues Facilitates and participates in meetings and conference calls Qualifications: Multi-task in a high energy, fast-paced work environment Speak, listen, and write effectively in dealings with customers and associates across departments Read, interpret, and transcribe data in order to maintain accurate records Make independent judgments regarding critical business decisions Identify business opportunities and suggest improvements Education and/or Experience: 5+ years management experience, retail management experience preferred Completion of CarMax provided training Bachelor's Degree a plus Intermediate PC skills Work Environment: Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions Rotating schedule with shifts that will include nights, weekends, holidays, 12 hour days Occasional travel for meetings, training, and special assignments Flexibility to work at multiple locations or relocate Wear CarMax clothing (acquired through the company) at all times while working in the store About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The Third Party Administration Operations department ensures the efficient operations of APCO's new acquisitions. The Manager will oversee the day-to-day operations of our third-party administration acquisitions. This individual will directly manage teams focused on contract processing, general office, seller and product implementation, and account receivables and billings at our newly acquired companies with a drive towards effortless integration into the APCO Holdings brand of products. Essential Duties and Responsibilities * Champion a continuous improvement mindset and propose, design, and/or implement innovative solutions to increase the efficiency and compliance of the operations of our third-party administrative teams. * Oversee all areas of business processing (contract processing, contract cancellation, and general office), receivables and billing (accounts receivables, billing and collections, account reconciliation) and implementation (system set up, seller and agency setup and maintenance, rate structures) to ensure service level agreements are met. * Drive for superior dealer, lender, customer experiences and continuous improvement through the development and implementation of initiatives involving human capital, processes, and technology. * Design, develop, and lead a process improvement focused on enhancing the throughput and efficiency of the department. * Ensure compliance with all state and federal and guidelines. * Proactively collaborate with leadership from appropriate internal departments to ensure efficiency of the processes for all areas of business processing. * Lead, inspire and motivate the team to execute, track progress, monitor results and continuously improve to achieve goals. * Set goals for performance and deadlines that comply with APCO's Core Values. * Conduct monthly 1:1s with Supervisors to provide guidance, coaching and direction through a continuous process of active engagement. * Conduct yearly performance evaluations of all team members. * Approve PTO ensuring department responsibilities maintained and approve timecards. * Remain current on state/territory regulations and issues as well as industry activities and trends. * Identify emerging issues and trends that may have substantial impact on APCO's profitability and business results. * Embrace and support all our core values. * Build, develop, and lead team of direct reports. Education and Experience * High School Diploma or GED Required. * Bachelor's degree in business administration, computer science, or a related field preferred. * A minimum of 7 years' experience working in business operations. * Minimum of 3 years' experience in management or leadership capacity. Skills * Proven experience in building and leading operations and F&I process groups to deliver solid dealer, lender, and customer service results. * Experience with automation that enhances process efficiency. * Demonstrated ability to successfully hire, retain, develop, and coach staff via a culture of real-time performance feedback. * Adept at building both technical and leadership skills. * Successful leadership experience with a focused approach to dealer, lender, and customer satisfaction. Dedicated to understanding and meeting stakeholder needs, both inside and outside the company. * Strong decision-making and critical thinking skills, to include unfavorable situations. * Innovative thinking with ability to mobilize ideas into action. * Proven ability to lead and adjust approaches based on KPIs. * Demonstrated ability to identify, develop, and implement process improvements. * Excellent managerial and leadership skills with the capacity to motivate, influence, and develop a large team. * Persuasive communication and interpersonal skills. * Proven ability to effectively influence at all levels of the organization. * Demonstrated ability to manage in ambiguity and demonstrate grit and perseverance in unfavorable conditions. Physical Demands While performing the duties of this job, the employee is regularly required to type and look at a computer screen for lengthy periods of the day. The employee must be able to sit for lengthy periods of time. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Note This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee signature below constitutes employee's understanding of the responsibilities and the job qualifications of the position. Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state, or local law.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

The Operations Manager is accountable to the Executive and/or Regional Leadership for assisting in the development and implementation of the BURG business plan. Represents assigned BURG on the Regional Leadership Team and is accountable for BURG succ Operations Manager, Operations, Manager, Leadership, Manufacturing, Business

Acuren is seeking an Operation Manager for our Cincinnati, OH location. The Operations Manager is responsible to plan, deliver and promote services that meet client needs within a specific regional or geographical location in a manner that complies with safety, quality and financial goals, while providing strategic solutions to clients that enhance Acuren's position as a trusted business partner and reduce their costs to operate. Responsibilities Support the efficient and profitable delivery of technical services within a specific geographic or technical service area by: Hiring, retaining and managing the performance of staff who possess the necessary technical and safety qualifications to perform the available work; Appropriately scheduling manpower and ensuring consumable, equipment, fleet resources are available, maintained in good condition, and regularly audited; Ensuring compliance with company specific safety and quality programs and the appropriate use of procedures and administrative controls; Preparing price estimates for complex and detailed work packages; Performing regular site visits to engage technical staff in field and ensure projects are on schedule and within scope; Approving technical training recommendations; Ensuring appropriate policies and procedure are in place and support ongoing service improvements; Providing oversight to administrative functions to ensure accurate and efficient completion of Manage financial performance by: Providing ongoing oversight and analysis of monthly financial reports, and monthly billable time reports, making necessary adjustments; Reviewing and approving operational expenses, DTR's and expense submissions; Participating in in the development of operational and capital budgets; Defining limits of authority with staff to ensure wise decisions are made with respect to the company resources; Effectively managing resources including facilities, vehicles, and equipment to ensure safe, secure, cost-effective and reliable use. Ensure Service Excellence & Perform Business Development including: Collaborating with other Acuren leaders to build and develop client relationships based on the provision of exceptional service and ethical business practices; Engaging productively with existing and new clients to expand regional service offerings; Improving value of services offered and demonstrating innovative technology to customers; Utilizing site specific metrics to improve productivity and improve customer service; Seeking clarification of the client's expectations, clearly defining work-scopes, monitoring project execution and verifying customer satisfaction. Other work duties as assigned. Requirements KNOWLEDGE, SKILLS & ABILITIES: The position requires the following skills and abilities: Strong managerial skills with the ability to interact effectively with staff at all levels; Excellent communication, interpersonal and analytical skills; Proficiency in use of Microsoft Outlook, Word, Excel and PowerPoint; Excellent problem solving and conflict resolution skills to manage difficult customer interactions; Strong organizational and prioritization skills. Consistently demonstrates their understanding of, and compliance with, responsibilities under the provincial Occupational Health and Safety Acts and Regulations, and Acuren Safety and Quality Management Systems, policies and procedures. EDUCATION: * Bachelors degree in relevant field, supplemented by a minimum of 8 years of operational experience in an industrial/technical environment, 3 years of which is supervisory. * NDT or other technical Certifications are preferred, as is knowledge specific to the technical field of assignment. Benefits Competitive Salary Medical, dental, and supplemental insurance 401K Plan Paid Holidays Paid Time Off Working Conditions * Travel may be required. Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1