Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
Support, mentor, and motivate your salaried and hourly workforce
Lead large-scope projects with site and regional impact
Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Basic Qualifications
3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
1+ years of performance metrics, process improvement or lean techniques experience
Experience managing a team of 2+ salaried employees and 70+ indirect employees
Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
Demonstrated problem solving skills and analytical skills
Excellent customer service skills, communication skills and interpersonal skills
Track record of meeting or exceeding department performance goals
A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$81.9k-150.1k yearly 2d ago
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District Manager
Prime Group Holdings, LLC 4.6
Lead manager job in Baltimore, MD
Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes.
With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III.
Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables.
Position Overview:
The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market.
Essential Responsibilities:
· Develop and implement plans to achieve sales goals and optimize the portfolios NOI;
· Enable and drive strong operational performance of the assigned portfolio of businesses;
· Inspire, lead, develop the team;
· Monitor and improve sales, cost management, employee management and safety;
· Identify and drive opportunities to improve business performance;
· Enforce all company policies, procedures and code of ethics;
· Manage employee performance including hiring, termination, discipline, development and management;
· Manage escalations and approvals in a timely and thorough manner.
Qualifications
· Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required;
· Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry;
· Excellent communication, interpersonal and motivational skills;
· Demonstrated experience in building “ownership” and accountability in a team
· Strong analytical and problem-solving abilities;
· Able to prioritize multiple projects and deal with numerous interruptions;
· Work well under pressure, meeting deadlines consistently;
· Able to work independently with minimal supervision and lead 20-35+ employees;
· Computer skills: Solid understanding of the Microsoft suite of products;
· Willing to work a flexible schedule, including weekends.
· Must be able to perform some of the physical requirements of the job (ability to lift 50lbs);
· Valid state driver's license and reliable transportation;
· Ability to travel within the district and to other designated locations as directed by the company.
Compensation
· Competitive rate of pay and a generous benefits program
· Participation in company's performance-based incentive program(s)
· Medical, dental, vision, life, short-term disability, and long-term disability insurance program
· Paid vacation time; paid sick time; paid holidays
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$93k-157k yearly est. 2d ago
Survivability Department Manager
Leidos 4.7
Lead manager job in Bethesda, MD
Gibbs & Cox, a wholly owned subsidiary of Leidos, is the largest independent naval architecture and marine engineering firm in the United States. Since our founding in 1929, 24 classes of combatants and nearly 7,000 vessels have been built to Gibbs & Cox designs. We proudly support military and commercial clients in the U.S. and internationally with all phases of marine design, construction, and lifecycle management. Our passion is solving our customers' 21st century maritime challenges with quality and integrity.
We are seeking a well-qualified individual for the position as the Division's Survivability Department Manager.
Location: This position allows for remote work. However the ideal candidate would be local to a Leidos Gibbs & Cox office to attend meetings as needed. Office locations are : Arlington VA, Philadelphia PA, New York NY, New Orleans LA, Newport News VA, Houston TX.
The Survivability Department Manager is responsible for the technical and management needs of an engineering department with 20 plus engineers in multiple locations with a concentration in the following:
Vulnerability Analysis
Passive Protection
CBRN
Shock
System Restoration
Damage Control
Vibration
Electromagnetic Environmental Effects
The Survivability Department Manager must be able to maintain a properly staffed and trained organization that can competently service the organization's specialty engineering and design needs. This person must have demonstrated success in leading a team of engineering professionals in a matrixed, multi-project environment that provides “cradle to the grave” support from conceptual design through detail design and construction, test and trials, and to post-delivery support.The candidate will be responsible for ensuring staff create accurate products on time and within budget that align with a formal Quality Assurance program and must have ability to produce manhour and Basis of Estimates for future work.
The Survivability Department Manager must have experience in establishing engineering process development methodology, mentoring and training engineering staff, and establishing and monitoring high quality product development goals. This person must also have experience in the implementation and enhancement of the engineering environment using leading edge computer-aided engineering analysis, and management and development of tools and technologies.
The successful candidate must be an individual that possesses the following attributes:
Able to attract, hire and maintain a qualified team capable of staffing and performing the department's workload.
Proven track record interacting with customers regarding both technical and programmatic issues.
Motivate and lead a disciplined and focused engineering team.
Excellent oral and written communication skills.
Solid organizational and time management abilities.
A technical and managerial problem solver who can identify issues as they arise and initiate corrective action.
Enthusiastic and willing to instruct inexperienced staff.
Proven collaborator with superiors, peers, staff, and design teams.
Flexible, resourceful, figure-it-out-and-get-it-done mentality.
Basic Qualifications
The Survivability Department Manager must have a minimum of 10 years' experience in maritime design and engineering, with at least 2 years of experience in a management role.
Experience at a U.S. Navy-oriented service's company is desired.
This individual should have a Bachelor's degree in an Engineering field with Professional Engineering Certification(s) and/or Licensure and Master's degree desired.
You must be a United States citizen with the ability to obtain Secret Clearance to qualify.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
January 15, 2026
Pay Range:
Pay Range $131,300.00 - $237,350.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ***************
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ************************************
Securing Your Data
Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at *****************************.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
#J-18808-Ljbffr
$131.3k-237.4k yearly 1d ago
General Manager - Select Service Hotel
Baltimore Management Hospitality Group
Lead manager job in Maryland
Become our next General Manager!
We are seeking a General Manager to act as the heartbeat of our Hanover, MD/BWI area property. In this role, you'll balance the art of guest satisfaction with the science of financial growth.
Your core focus:
· Drive Results: Maximize revenue budgets and sales to expand profitability.
· Lead Teams: Inspire excellence across all departments.
· Exceed Standards: Ensure seamless operations and top-tier service.
If you're a systems-minded leader with a passion for people, step up and help us redefine what great hospitality looks like.
KEY SKILLS/RESPONSIBILITIES
Fiscal Strategist: Optimize revenue streams and implement cost-control measures to ensure the property's long-term financial health and profitability.
Growth Mindset & Revenue Driver: Lead the charge on sales strategy and budget management to keep our pipeline full and our brand competitive.
Operational Architect: Leverage data-driven insights and property management systems to refine workflows and facilitate informed, rapid decision-making.
Hospitality Pro: Set the gold standard for service, turning potential guest challenges into opportunities for five-star reviews.
Inspirational Coach: Lead by example to build a high-performing team that feels supported, energized, and ready to win.
Brand Ambassador: Build the property's reputation by forming meaningful connections with owners and the surrounding community.
EDUCATION & EXPERIENCE
At least 6 years of progressive experience in a hotel or related field, or a 4-year college degree with 4 to 5 years of related experience, or a 2-year college degree with 5 to 6 years of related experience.
Valid driver's license for the applicable state
BENEFITS
Paid Time Off
Hotel Discounts with Brand employee travel program
$48k-76k yearly est. 2d ago
Plasma Center Manager
Biolife Plasma Services 4.0
Lead manager job in Salisbury, MD
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the District Manager and oversee the general management of employees assigned to the production areas. You will manage the operations of the plasma collection facility, including financial, marketing, administrative, regulatory, quality, personnel and facilities management tasks.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
· You will oversee the operations within the facility and use data to monitor metrics
· You will oversee employee hiring, training and develop employee talent
· You will provide leadership to ensure donor retention, high customer service levels, production monitoring and cost data
· You will comply with all federal, state, local and company regulations related to quality of product, employee and donor safety
· You will manage facility audit processes and help resolve any related issues that arise from the audit
· You will forecast and attain production and cost goals, while assuring compliance with BioLife, local and federal regulations
· You will manage bloodborne pathogens protocols
What you bring to Takeda:
· High school diploma or equivalent is required but higher level degree is desired.
· Minimum of three years' experience preferably in a medical or other regulated field, or an equivalent combination of education and experience
· The ability to work weekends/extended work periods and occasionally travel
· A valid and current Cardiopulmonary Resuscitation (CPR) and AED (Automatic External Defibrillator) certification
· Requires ability to be mobile for entire work shift
· Requires occasional bending, stooping, kneeling, crouching, leaning, reaching above shoulders and below knees, and lifting to 50 lbs.
· Have fine motor coordination, depth perception and ability to monitor equipment sound from a distance
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - MD - Salisbury
**U.S. Base Salary Range:**
$85,600.00 - $117,700.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - MD - Salisbury
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
$85.6k-117.7k yearly 3d ago
Oracle ERP Applications Support Manager
Office of The Chief Financial Officer
Lead manager job in Maryland City, MD
Government of the District of Columbia Office of the Chief Financial Officer (OCFO) ERP Applications Support Manager $122,503.00 - $157,830.00 This position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center. The incumbent is responsible for leading and managing Oracle Financial and Oracle EPM functional analysis and providing solutions to resolve issues impacting business operations. The incumbent also assists with ensuring timely upgrades, patching, testing and implementation of DIFS modifications and enhancements.
Duties include, but are not limited to:
Managing functional analysts; overseeing the implementation of enhancements, modifications, upgrades, and patches; monitoring project team progression
Coordinating and collaborating with the OCIO Support Center technical team to implement approved changes/updates into production
Managing and resolving ERP and EPM Level 1 and 2 non-technical support issues for business owners, system users, and other stakeholders
Performs other related duties as assigned
Minimum Qualifications
Six (6) years of progressive experience performing the related duties and responsibilities such as overseeing financial systems and processes; managing functional analysts to ensure resolution of system issues; leading business teams to implement system enhancements; providing project management oversight; and experience supporting Oracle-based solutions with a comprehensive understanding of the functionality of Oracle Cloud ERP and EPM. Must have knowledge of public sector accounting and municipal financial operations.
For initial review, please select the apply button or send your resume to the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024 or to
The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.
The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
$122.5k-157.8k yearly 3d ago
Operations Manager (#1886)
BNBI
Lead manager job in Maryland
BACKGROUND
The National Biodefense Analysis and Countermeasures Center (NBACC) is a one-of-a-kind facility located on Fort Detrick in Frederick MD and is dedicated to defending the nation against biological threats. Its work supports DHS and National biodefense preparedness planning, response, emerging threat characterization and bioforensic analyses. It is the first national laboratory created by DHS in response to biodefense gaps identified following the Amerithrax attacks of 2001 and has been operated by the Battelle National Biodefense Institute (BNBI) since 2006. Since its inception, NBACC and its staff have filled critical shortfalls in our scientific knowledge of biological agents needed to protect the public and defend the Nation from biological threats, whether naturally occurring, accidental, or deliberate and provided federal law enforcement with scientific data to support the investigation and attribution of biocrimes and protection of the US bioeconomy.
NBACC includes two centers: the National Bioforensic Analysis Center (NBFAC), which conducts the technical analyses in support of federal law enforcement investigations, and the National Biological Threat Characterization Center (NBTCC), which conducts experiments and studies to obtain data required for a better understanding of biological vulnerabilities and hazards. Together these centers offer a unique national resource for understanding the risks posed by biological agents and emerging technologies to inform biodefense policy and response planning and the operational capability to support the investigation, prosecution, and prevention of biocrimes and bioterrorism.
PRIMARY FUNCTION
The Operations Manager will oversee the daily operations of a large, high-hazard, high-availability research facility. This role requires strategic leadership to drive efficiency, maintain continuous operations, ensure compliance with regulatory standards, and cultivate a culture where employees feel respected and valued. This individual will manage cross-functional teams, coordinate facility maintenance and upgrades, and optimize support services to foster an environment conducive to innovative and secure research activities. Proficiency in Computerized Maintenance Management Systems (CMMS) and Enterprise Asset Management Systems (EAMS) is vital for optimizing operational processes. This individual will be recognized as knowledgeable in multiple areas of facility operations and help provide leadership and guidance to others.
MINIMUM REQUIRED QUALIFICATIONS
Bachelor's degree (or equivalent) in Facility Management, Engineering, Operations, or a related field, with at least 10 years of management experience in facility operations related to complex facility and/or high hazard operations. Advanced degree is preferred.
Strong understanding of facility operations, including HVAC, mechanical, electrical, and other infrastructure systems.
Proven experience in managing research facility operations is highly preferred.
Demonstrates leadership in managing multidisciplinary teams and complex projects.
Strong organizational skills and ability to maintain composure in stressful, high-pressure environments.
Demonstrates capacity to inspire and motivate cross-functional teams, fostering a culture of accountability, excellence, and continuous improvement.
Decisive decision making with strong analytical skills to identify issues, make informed decisions, develop solutions, and implement effective action plans under pressure and in high-stakes situations.
Commitment to ethical leadership practices, transparency, and maintaining high standards of professional conduct.
Demonstrates the ability to create an environment where team members feel confident sharing ideas, providing constructive feedback, and raising concerns without fear of judgment or negative repercussions, ultimately enhancing collaboration, innovation, and team cohesion.
Exceptional interpersonal and communication skills for engaging with diverse stakeholders at all levels.
Proficient in common office productivity software (e.g. Microsoft Word, PowerPoint, Excel).
Must have the ability to interpret engineering drawings, codes, and related technical materials.
Familiarity with Computer Aided Design (CAD) and modeling tools, AutoCAD MEP experience is preferred.
Skills and experience to support laboratory activities and work in accordance with NBACC's management system (e.g., ISO).
Must be a citizen of the United States, able to obtain and maintain an interim secret clearance leading to a top-secret clearance and suitability for DHS.
Participation in the Immunization Program, Medical Surveillance Program and/or enrollment in the Personnel Reliability Program (PRP) is required.
May be required to participate in NBACC's alternative work schedule and/or on-call schedule, dependent upon business needs.
PRIMARY RESPONSIBILITIES
Establishes and maintains effective working relationships with colleagues, contractors, consultants, vendors, and both internal and external stakeholders.
Collaborates effectively with various internal and external stakeholders daily. Internal stakeholders may include departments such as Quality Assurance, Research, Finance, etc. External stakeholders may include officials from Government Sponsors, local, state, or federal regulatory agencies, A&E firms, vendors, equipment manufacturers, etc.
Leads all aspects of facility and support operations to ensure continuous availability, reliability, and optimal performance.
Directs and manages the Facility Operations Team, Property and Calibrations Team, and Environmental Operations Team to achieve cohesive and effective operations.
Optimizes operations processes and resource allocation to minimize downtime and support continuous facility and research operations.
Mentors and leads a team of operations staff, promoting the BNBI culture through professional development, maintaining high standards of professional conduct and high performance.
Prepares and manages budgets, monitors expenditures, and enhances resource utilization across all support teams.
Conducts operational assessments and implements strategies for continuous process improvement.
Ensures clear and effective communication with stakeholders, including researchers, senior management, and cross-functional teams.
Drives facility-wide initiatives focused on enhancing operational efficiency and streamlining support services.
Must be a team player, communicate clearly, be open to hearing ideas and suggestions from others, diffuse situations, and exercise empathy and patience with colleagues.
Must have the ability to multi-task, maintain composure under pressure, and utilize effective time management skills to prioritize tasks.
Must be a self-starter driven by an eagerness to succeed, maintain flexibility, adapt to change in a productive and positive manner, learn new concepts, and utilize critical thinking to resolve complex problems.
Maintains appropriate records.
Performs other duties as assigned/authorized.
$68k-108k yearly est. 3d ago
General Manager - Congressional Plaza (NEW STORE)
Gap 4.4
Lead manager job in Rockville, MD
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Benefits at Gap
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $60,800 - $82,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$60.8k-82.1k yearly 2d ago
Assistant Store Manager
Carroll Independent Fuel Company 4.1
Lead manager job in Baltimore, MD
The Assistant Store Manager (ASM) is responsible for supporting the Store Manager in the day-to-day store operations. The ASM is a key partner in meeting performance and profit goals. In partnership with the Store Manager, the ASM is responsible for customer and employee satisfaction, brand standards and store profitability. The ASM ensures exceptional customer experiences and supports our vision of being "Fast, Fresh & Friendly".
Principal Duties and Responsibilities:
Maintain and drive high standards and expectations around food quality, customer service, food safety and store cleanliness by empowering store employees.
Supervise the day-to-day tasks of all store employees.
Provide superior customer service to all customers: greeting, assist ing1 suggest selling and thanking each customer.
Ensure a pleasant shopping experience for all customers, respond to customer complaints and inquires and lead by example.
Ensure adherence to a!! Food Service Program procedures and standards, overseeing the successful daily operations and sanitation requirements of the program.
Assist with the hiring, training and development of store employees.
Motivate, encourage and challenge Customer Service Representatives.
Lead by example to ensure al[ daily tasks are completed in the store. Appropriately delegate tasks to Customer Service Representatives and follow-up as necessary.
Enforce established daily operating procedures to maintain a clean, adequately st Ocked, organized and well-kept store in order to provide a positive customer experience.
Ensure all merchandise is stocked and displays are attractive, priced correctly and displayed in a safe manner.
Complete daily paperwork and computer entry in a timely manner as established by management.
Ensure the shift duty notebook is accurately maintained.
Ensure execution of the safety, security and retail operations policies and procedures.
Monitor competition in all areas of the company, including fuel and inside sales.
Review and influence the profit and loss statement.
Promote future growth by executing company strategies.
Plan and prepare work schedules and coordinate daily assignments.
Assume responsibility for special assignments and projects as needed.
Provide support for the Store Manager/District Manager, as needed.
Minimum Knowledge. Skills and Abilities:
High School Diploma or equivalent preferred
Successful completion of store training
Previous experience supervising others, preferred
Must be at least 18 years old
Computer literacy
Strong food service experience preferred, ideally in a managerial role
ServSafe certification preferred or successful completion of certification within 2 months of hire
Strong focus on customer service and working with people Strong commitment to teamwork
Strong leadership, team building and managerial skills
Strong communication skills, with the ability to effectively communicate with employees, customers and vendors
Strong analytical and organizational skills
Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
Flexible and adaptable tochange
Ability to handle difficult situations professionally
Ability to lift up to 5Olbs.
Reliable transportation
Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.
Working Conditions:
Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products.
Spends the majority of the shift standing with frequent bending and lifting.
In inclement weather co_nditions, employees m y be expected to assist with efforts to maintain full store operations.
$40k-47k yearly est. 2d ago
General Manager
Clyde's Restaurant Group 4.1
Lead manager job in Chevy Chase, MD
Base Salary: $115,000 - $125,000 / year based on experience + Quarterly Bonus Potential
Clyde's of Chevy Chase, part of Clyde's Restaurant Group, is hiring a General Manager.
Clyde's of Chevy Chase offers the opportunity to lead one of the area's most beloved, high-volume restaurants within a stable company known for its people-first culture, work-life balance, competitive pay, and long-term career opportunities.
This role is ideal for a General Manager who thrives in a complex, creatively driven operation-leading large teams, delivering exceptional guest and employee experiences, maintaining impeccable facility standards, and cultivating a vibrant, energetic bar scene.
WHY JOIN THE CLYDE'S TEAM AS GENERAL MANAGER
Reputable Company: Strong stability and performance.
Positive Culture: Courtesy, dignity, and respect.
Retirement Plans: 100% company-funded pension (vesting after 1 year) and immediate 401k participation.
Bonuses: Quarterly eligibility.
Flexible Schedule: 5-day work week.
Career Growth: Rapid advancement opportunities.
Comprehensive Health Plan: Medical, dental, vision, life, disability, telemedicine, wellness coach, and reduced rates on wellness services.
Insurance: Hospital indemnity, critical illness, accident coverage.
Generous Paid Time Off: Includes sick pay, medical/family leave (up to 8 weeks), special leaves (jury duty, voting, school activities for DC).
Therapy Resources: Access to free behavioral and digital cognitive behavioral therapy.
Dining Discounts: Half-price off-duty dining and complimentary shift meals.
Convenient Parking: Available parking benefits.
Employee Assistance: Legal, emotional, financial, and work/life balance support.
Financial Assistance: Assistance fund for employees in need.
Training & Education: Best-in-class training program and tuition reimbursement.
Flu Shots & Discounts: Annual flu shots and access to thousands of exclusive brand discounts.
Charity Matching: Up to $4,000 yearly.
WHAT WE LOOK FOR IN A GENERAL MANAGER
Hardworking, attentive, and hospitality-driven with a desire to excel and maintain the highest level of service
2-3 years' experience as a General Manager preferably in a high-volume restaurant
Great verbal and written communication skills
Provides guests with exceptional service and value
Disciplined and firm about standards of performance, yet fair and personable in developing employees
WHAT YOU WILL DO AS A GENERAL MANAGER
Set engaging hospitality tone for restaurant
Interview, hire, train, schedule and develop front of the house (FOH) managers and employees
Work the floor hands-on by greeting guests, process checks, investigate and resolve customer complaints
Interact with guests in a genuine and friendly manner to establish a personal, professional rapport
Develop and manage annual financial plan for restaurant
Complete performance reviews for dining room managers and employees and assign developmental goals based on observation of the employee's performance
Conduct daily menu class
Direct employee in safety and health prevention measures
Lead and manage monthly inventory
Write agendas for and conducts departmental meetings
Assign service goals for the month
Run weekly manager meetings
Work closely with the Executive Chef in menu planning and cost control
ABOUT US
Since 1963, Clyde's Restaurant Group has been a leader in the DMV restaurant scene, known for exceptional guest service and fostering a positive culture for employees. Our 14 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald's, The Tombs, Rye Street Tavern, Cordelia Fishbar, Hamilton Live, and Ebbitt House (opening Spring/Summer 2026).
Apply now and take the first step towards a rewarding career! Even if you don't meet every requirement, we encourage you to apply. We are committed to building an inclusive team and welcome applicants from all backgrounds.
Clyde's Restaurant Group participates in E-Verify. We use the federal E-Verify system to confirm that new hires are authorized to work in the United States. Click here to learn more about E-Verify and your Right to Work.
Contact us at ********************* if you need any special accommodations to apply.
$115k-125k yearly 1d ago
General Manager
Cava 4.1
Lead manager job in Laurel, MD
Company Profile:
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
General Manager: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations.
What You'll Bring to the Table:
Develop yourself and others - focus on self-improvement while supporting the success of others
Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability
Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action
Consistently create CAVA fanatics - find ways to say "yes" to every guest, inspiring your teams to do the same
Achieve results - take ownership of every shift and take pride in your job
Foster collaboration - work with others to find success as a group
Adapt to change - solve problems through an open-minded and all-inclusive approach
Assist with any additional duties assigned
What We Bring to the Table (Benefits):
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay $
Early Wage Access*
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!)
The opportunity to be on the ground floor of a rapidly growing brand
* indicates eligible qualifying positions
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision are required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
May stand for long periods of time and lift up to 50 pounds
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
CAVA - joining "A culture, not a concept"
General Manager | Restaurant Manager | Café Manager | Store Manager | Deli Manager | Assistant General Manager | Operations Manager |Managing Partner
$34k-52k yearly est. 7d ago
General Manager
Capriotti's Sandwich Shop 4.2
Lead manager job in Annapolis, MD
Who We Want! Passion - Be the Best, is the brand mission! The General Manager directs all activities of their Capriotti's location to achieve operational excellence, while providing Guests with an exceptional Guest experience in a respectful, motivating, safe, clean and sanitary work environment for the shop's Team Members.
Roles and Responsibilities:
Family - Care About People...
• Builds teams by proactively recruiting, hiring, training and retaining the best in the available talent pool and utilizes good performance management strategies to retain talent.
• Coaches, develops and motivates the shop's Team Members by following the Capriotti's training standards; identifies and addresses the additional development needs of the individuals on the team to encourage growth and retention.
• Prepares team schedules with a focus on operational excellence and cost management without sacrificing Guest satisfaction and team morale. Equitably shares the team workload to maintain Capriotti's standards for cleanliness, safety and maintenance.
• Role models the standards and maintains the culture for delivering CAPtivating Service to Guests. Proactively investigates and resolves Guest issues regarding product quality and/or service.
Integrity - Walk the Talk...
• Monitors compliance with health, safety and building relations regarding food preparation, serving, and building maintenance.
• Prepares all products according to Capriotti's specifications, using the correct portion, quality and product presentation controls.
• Maintains the integrity of Capriotti's recipes to ensure a consistent Guest experience at any Capriotti's location.
Profitability - Everyone Wins...
• Responsible for cash management and bank deposits.Your role requires you to have a valid driver's license and clean driving record.
• Monitors budgets, cost of goods sold, labor, payroll records and all other financial transactions related to the shop.
• Promotes an environment of "salesmanship" by encouraging a culture for suggestive-selling and an orientation towards "counter service" versus "cashier" mindsets at the register.
• Utilizes effective purchasing, inventory, receiving and waste-monitoring procedures.
• Actively participates and promotes all brand-wide and local marketing initiatives; demonstrates leadership in Local Shop Marketing (LSM).
Genuineness - 100% Real...
• Utilizes effective communication skills (oral, written, and listening) to foster positive relationships with Team Members, Guests, Vendors and other members of the Capriotti's brand.
• Establishes an environment of trust within the shop; including Team Members, Guests, Vendors and others.
• Demonstrates emotional resilience under pressure and during changing priorities.
• Analyzes information and evaluates results to choose the best solution for problem-solving.
Skills and Knowledge:
• Service Orientation - Actively looks for ways to help others.
• Time Management - Demonstrates ability to multi-task; can remain a "hands-on orchestrator" during a busy shift without losing focus on the guest, product quality and team performance; organizes, plans and prioritizes daily and weekly tasks/projects.
• Computer/Technology - Experience in POS systems and proficiency in the use of a computer (e-mail, spreadsheets, and other documents).
Physical Requirements:
• Ability to withstand work conditions in temperatures of 30 degrees F or less and up to 100 degrees F.
• Ability to move throughout the restaurant for extended periods at a time.
• Can move 50 lbs. for a distance of up to 10 feet.
• Ability to balance and move up to 25 lbs. for distances of up to 50 feet.
Education/Experience Requirements:
• High school or equivalency required; college coursework or degree preferred.
• Previous supervisory and hospitality industry experience preferred.
• Minimum 21 years of age.
• Proven track record of success as a restaurant manager.
Company Overview:
Founded in 1976, Capriotti's Sandwich Shop, is a 100+ unit award-winning sandwich shop chain that remains true to our 40-year tradition of slow-roasting whole, all natural turkeys in-house every day. Capriotti's fresh ingredients, homemade subs and unique menu items have won numerous accolades, including being named one of Sandleman and Associates', Top 10 Quick-Service Restaurant Chains, while maintaining the #1 position for, Taste of Flavor and Food, as well as Quality of the Ingredients.
Our signature sub, The Bobbie, was voted "The Greatest Sandwich in America" by thousands of readers across the country and reported by AOL.com. For more information, visit *******************
Compensation-Benefits...
Salaried annual compensation $43,888-$65,000.
Benefits include Group Health and Dental plan, Cafeteria Plan, Personal Time Off (PTO), 50% off Meals, Annual Non-Slip Tenure Shoes, and optional Daily Pay.
$43.9k-65k yearly 2d ago
Branch Manager (Silver Spring Branch)
Atlantic Union Bank 4.3
Lead manager job in Silver Spring, MD
This position provides leadership and management for a branch team ensuring profitability, growth, and sound operation. This position is responsible for driving branch teammates to provide a best in class client experience while assisting new and existing clients through needs-based conversation and providing appropriate solutions to meet immediate, short-term and long-term financial needs. The Branch Manager is responsible for business development efforts, including referrals to multiple lines of business.
Position Accountabilities
Responsible for driving branch sales, service, and operational excellence performance results through:
Deliver strong individual and team sales/referral performance in deposits, loans, investments and other product lines
Provide excellent client experience through needs-based conversations
Direct, lead and coach superior sales and service behaviors and activities by the entire team, leveraging the Sales & Service Playbook
Drive business development of the branch to deliver both strong team performance and strong individual performance through personal productivity in the areas of small business, mass affluent, Workplace Solutions, and line of business partnerships
Develop and execute plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch
Conduct sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Accountable for maximizing sales and client satisfaction while minimizing operating losses by executing the tactics and strategies outlined for the branch
Drive sales outreach strategies including outbound calling utilizing available leads
Review performance results via analytics dashboards and other sources to assess performance and make necessary adjustments in team initiatives, teammate coaching, etc.
Successfully execute Performance Leadership routines, coaching teammates, and utilizing formal observations and branch performance metrics in order to manage and measure branch success
Develop and maintain relationships with existing small business and mass affluent clients to continually retain/deepen those relationships, earn referrals, and achieve goals
Promote and represent the bank through community involvement during and after business hours
Support and implement initiatives for CRA and Fair Lending
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures.
Ensure that all required training is successfully completed by the entire team
Ensure branch follows bank procedures, internal controls, regulatory policies & procedures, risk management and the Code of Conduct
Talent Management and development:
Interview and select candidates to fill branch positions
Coach, train, and develop branch team through formal observations and coaching sessions
Manage teammate performance development process including performance reviews
Educate teammates on products, services, and digital capabilities
Analyze reports to respond and coach accordingly
Conduct performance counseling, including making and recommending disciplinary action decisions
Ensure all teammates follow internal controls, operational procedures and risk management policies
Organizational Relationship
This position reports to the Market Leader
Position Qualifications
Education & Experience
Bachelor's Degree or equivalent work experience required
Five or more years retail banking experience required
Previous lending experience required
Three or more years of management experience in a sales environment preferred
Possess or be able to obtain NMLS registration
Knowledge & Skills
Excellent client service skills
Demonstrated leadership skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Flexible, able to adapt to change
Ability to travel based on business need
Evening and weekend hours required based on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc.
The salary range for this role is $72,052--$120,179 This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$72.1k-120.2k yearly 3d ago
Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Lead manager job in Beltsville, MD
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$34k-53k yearly est. 5d ago
District Manager - Victoria's Secret - Maryland/Delaware
Victoria's Secret 4.1
Lead manager job in Severn, MD
Supports delivering sales plan through selling effectiveness and by meeting or exceeding individual sales goals. Selling Effectiveness: * Consistently execute to the selling model * Meet or exceed individual selling goals/expectations * Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
Telling The Brand Story:
* Support replenishment activities that keep the store full and abundant
* Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
Operational Excellence:
* Abide by policies and procedures as directed
* Abide by Loss Prevention and safety messages in daily operations
Click here for benefit details related to this position.
Minimum Salary: $100,000.00
Maximum Salary: $147,000.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Bachelor's degree preferred or equivalent experience
* At least 5-7 years relevant retail management experience
* The possession of, and ability to maintain a valid U.S. Driver's License due to the travel requirements of the position.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$100k-147k yearly 10d ago
Personal Lines Service Manager
Blue Ridge Risk Partners 4.2
Lead manager job in Maryland
The Personal Lines Service Manager plays a pivotal role in maintaining and enhancing client satisfaction by working as a team on a designated book of business. This position is central to delivering seamless, high-quality customer service and involves handling all client service interactions, such as policy endorsements, billing inquiries, payment processing, cancellations, and account updates. This role requires collaboration with our Client Advocates and Account Associates to provide comprehensive support and maintain compliance with industry standards. The ideal candidate brings 1-2 years of insurance industry experience and holds a valid Property and Casualty insurance license.
Essential Functions:
Customer Service Excellence: Deliver high-quality service to clients, ensuring their needs and inquiries are addressed promptly and professionally.
Policy Management: Handle endorsements, cancellations, account changes, and all other service-related requests for a defined book of business.
Billing & Payments: Assist clients with billing and payment-related questions, clarifications, and resolutions.
Coverage Discussions: Discuss current coverage, coverage options, etc with clients to ensure they have the best solutions tailored to their needs.
Documentation & Records: Maintain accurate and detailed records of customer interactions and transactions.
Collaboration: Work closely with the service team and underwriters to resolve client issues efficiently.
Compliance: Ensure all service actions are compliant with industry regulations and company policies.
Retention: Maintain agency retention rate through great customer service. This includes keeping cancellations to a minimum.
Requirements
Knowledge, Skills & Abilities:
Comprehensive understanding of insurance policy structures, coverage options, and underwriting processes.
Exceptional client service and interpersonal communication skills.
Attention to detail and the ability to manage multiple client requests.
Problem-solving capabilities to address and resolve customer concerns.
Proficiency in relevant insurance management software and tools.
Education and Experience:
High school diploma or equivalent is required.
Property & Casualty Agents License is required.
Minimum of two (2) years of previous insurance experience.
Demonstrated overall success in customer service.
Advanced Designations, including but not limited to CPIA, CISR, & CIC are highly valued.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Blue Ridge Risk Partners is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as individual with a disability, or other applicable legally protected characteristics.
Salary Description $50,000 to $60,000
$50k-60k yearly 60d+ ago
District Manager - Merchandising
Metrolina Greenhouses, Inc. 4.3
Lead manager job in Salisbury, MD
This role is responsible for leading the execution and performance of the live plant goods merchandising service program in 14 Walmart Garden Centers in the Southern Delaware & Maryland Eastern Shore area . This role ensures garden centers are merchandised to company standards to drive sales and enhance the customer experience.
Essential Duties and Responsibilities
Hires and trains a team of merchandisers according to budget and seasonal needs
Develops a team through structured training, ongoing coaching, and regular performance evaluations
Ensures consistent execution of visual merchandising standards across all garden centers
Regularly travels to stores within the assigned district to provide hands-on training, engage with store management, and ensure alignment with merchandising plans and company standards
Partners with store leadership to optimize product placement, signage, and inventory flow to maximize sales
Builds and maintains productive working relationships with teams and store staff throughout district
Qualifications
High School Diploma or GED required
Prior merchandising experience
2 + years management experience
Ability to plan and coordinate multiple initiatives while meeting deadlines
Flexible availability, including weekends and key holidays as needed
Must reside within designated area or be willing to relocate
Must pass criminal background check
Fluency to read, write, and understand the English language
Must provide valid driver's license, proof of require insurance coverage and pass the company's required Motor Vehicle Report requirements
Work Environment and Physical Requirements
Will work outdoors, sometimes under adverse weather conditions
May work in an indoor environment using standard office equipment
Frequent travel by motorized vehicle to garden centers in assigned district
Must be able to stand, walk, bend, stoop, push, and pull for extended periods
Regularly lift and carry up to 30 lbs., with occasional lifting of up to 50 lbs., including overhead lifting of at least 18 lbs.
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
$130k-222k yearly est. Auto-Apply 4d ago
District Manager
NuCO2 Management LLC 4.3
Lead manager job in Baltimore, MD
Job Description
Duties and Responsibilities:
Manage a team responsible for overall safety, work processes, and daily execution of these depots.
Ensure the Area Managers, Depot Managers and Supervisors are aware of future business vision and direction and set expectations to meet Key Performance Indicators for the various goals of each depot to achieve financial growth.
Strong focus is placed on the ongoing development of the Area Managers, Depot Managers and Supervisors.
Enforces compliance with administrative policies, procedures, OSHA safety rules, and DOT governmental regulations.
Performs or provides guidance to subordinates on interviewing, hiring, training, rewarding performance, and counseling of employees.
Confers and communicates on a regular basis with Vice President of Field Operations, Engineering & Production, Delivery Service Supervisors, Scheduling Manager, Safety Director, Regional Sales Manager, Human Resources, Operations Managers and Depot Supervisors/Managers to ensure company policies are disseminated and adhered to.
Reviews and analyzes expenditure, financial, and operations reports to determine need for expansion of existing schedules, resource allocation and expansion/consolidation of routes to improve operational efficiency.
Visits each facility within the District as needed (minimum of once a year to each depot) and evaluates in the areas of uniformity, safety compliance, condition and cleanliness of facility, operational condition of equipment and inventory levels. Identifies potential productivity projects to enhance efficiency or reduce expense.
Develops short range operation plans based on company goals and objectives which include resource requirements, process improvements, safety compliance, efficiency, customer service, and process control.
Develops short range staffing plans to meet company objectives which includes recruitment, training, and performance reviews.
Directs investigations into causes of customer or employee complaints, accident/incident reports, and responds accordingly as required.
Reviews and signs off direct report's payroll, vacation, and sick/personal time.
Interviews, hires, and trains employees for departments.
Conducts performance reviews on a consistent basis.
QUALIFICATIONS:
A minimum of five years of experience as a supervisor of a remote field-based team of employees preferred.
Experience in facilitating and managing operations while improving productivity and quality throughout organization.
Strong management attributes and successful experience in both leadership of people and the ability to define future business vision and direction.
Extensive operations leadership and management experience including multiple years' experience in distribution environment.
Possesses extensive knowledge of financial metrics and operations-specific budget requirements.
Very strong problem solving and analytical skills and should be a systematic thinker.
Proven ability to work with management and staff to execute operation plans within cost, quality, and time requirements.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Effectively write reports, business correspondence, and procedure manuals.
Effectively present information and respond to questions from groups of managers, customers, and the public.
$120k-201k yearly est. 4d ago
Current and Future Leaders (Portfolio Manager)
Interclypse Inc.
Lead manager job in Maryland
Why choose between meaningful work and a fulfilling life? At Interclypse, you can have both. Our employees are committed to tackling the toughest challenges, and we are committed to our employees' well-being. What distinguishes us from other companies is our passion for solving customer problems. Our employees make a difference every day. Our workplace reflects our values. Interclypse strives to have a positive transformational impact on society, community, industry, and individuals. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation and mentorship that embraces diversity, inclusion, flexibility, collaboration, and career growth. We're excited for people who share our values to join our team. Choose Interclypse and make a difference with us.
Interclypse is hiring a Portfolio Manager to lead our Intelligence Community, Enterprise & Special Programs Portfolio and report directly to the Interclypse President. We seek a growth-oriented, team-oriented, proven leader responsible for developing and growing our organization while maintaining our culture of excellence. Our customers reside across Virginia, Washington DC, and Maryland metropolitan areas and multiple sectors, including cybersecurity, healthcare, defense, and Intelligence.
The Portfolio Manager will develop and manage the relationships with current and potential customers and business partners while engaging our employees to exceed customer expectations.
The Portfolio Manager will:
Develop and nurture a culture of engineering excellence
Engage our employees in supporting our customer's critical missions
Maintain and grow an inclusive work environment
Develop and implement a portfolio strategy while building and maintaining a high-performance team
Establish portfolio plans and budgets to manage the operational, financial, and technical performance of the portfolio
Lead portfolio business development activities and engage the Interclypse business development team to identify, capture, and win profitable business opportunities
Increase employee base by growing organically and promoting Interclypse employees on existing programs.
Cultivate technical and leadership talent to enable business growth
The portfolio manager must demonstrate high ethical performance and behavior conducive to professional growth, employee engagement, and continuous staff development
The portfolio manager will work closely with other portfolio managers, the president, and functional support personnel as well as collaborate across the company and exhibit teamwork that contributes to portfolio and Interclypse success
Performance objectives will include: Portfolio execution focused on improving portfolio efficiency and effectiveness
Oversee meeting or exceeding portfolio financial objectives
Oversee opportunities tied to portfolio growth and operating the portfolio within approved indirect expense budgets
Requirements
Bachelor's degree and 5 or more years of increasing business operations responsibilities
The candidate must have the demonstrated ability to develop and lead a growth strategy and associated execution activities
The candidate must have a strong track record of organizational leadership and business management, including strong analytical, reasoning, and problem-solving skills.
The candidate must have the ability to establish a stable working relationship with customers, technical staff, managers, and peers, to gain internal support and consensus
The candidate must be able to operate independently using solid judgment and without extensive supervision or feedback
Candidate must be able to lead business development activities and collaborate with other business development personnel to build existing and new business within current customers as well as adjacent markets
The candidate must motivate employees, ensure engagement, and possess outstanding verbal and written communications skills
Local travel is required
Preferred Qualifications
Master of Business Administration (MBA) degree
EOE AA M/F/Vet/Disability:
Interclypse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
The base salary range provided is not adjusted for geographic differences associated with where the work is being performed. Actual salaries will vary depending on factors including but not limited to location, candidate's experience and education/training, internal peer equity, and market and business consideration.
$80k-117k yearly est. 60d+ ago
LEAD MANAGER, DIGITAL PLATFORM ANALYTICS (Adobe Reports & Analytics)
Veredus 4.4
Lead manager job in Baltimore, MD
My client in Baltimore, MD is looking for a Manager to lead the charge on an initiative for the Target Program. This position would be working with Adobe Reports & Analytics in the Digital Marketing Division to run optimization test for 6 lines of business. Using analytics from websites on the customer experience to create tests to drive unique experience across all customers and potential customers visiting the pages.
Required Skills:
-Experience running optimization programs
-Analytics and Digital Target experience
-Adobe Reports and Analytics experience - Adobe Test and Targets, Adobe Cloud Marketing, Dynamic Tag Manager (DTM), Adobe Experience Manager, Adobe Work Bench / Insights
Nice to Have
Financial Industry experience
Understanding of Legal reviews and what test need to be run
Additional Information
Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed.
We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service.
We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on.
For more information visit ******************* or ***************