We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery LeadManager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 5d ago
Looking for a job?
Let Zippia find it for you.
Plant Manager
Trelleborg Sealing Solutions 4.6
Lead manager job in River Falls, WI
The Plant Manager is responsible for the day-to-day operations in River Falls, WI. The Plant Manager will successfully lead and direct the local operations, engineering, supply chain, maintenance and quality teams. Additionally, the Plant Manager will partner with the business to achieve both short term and long term financial operating goals while aligning with Trelleborg's Core Values.
Tasks and Responsibilities:
Develops a strategic manufacturing/capability plan to meet the market needs and organization's overall business plan and agreed objectives of sales, profit, cash, on time delivery, quality and other performance targets.
Establish operating budgets; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards.
Ensure facility goals are established and driven to support Corporate Goals and Objectives
Motivates team to generate sales revenue and profits to meet or exceed budget expectations
Collaborates with Quality team to ensure SOPs are followed, corrective actions are implemented and repeated occurrences are resolved timely
Partner with Human Resources to determine talent needs, improve employee engagement, performance management and overall alignment to the business unit's organizational structure
Works with direct reports to communicate and update goals and/or metrics, illustrating objective evidence of improvement
Allocate labor and capital resources to maximize productivity.
Set, and monitor the performance of the plant against, standards and targets in areas such as manufacturing and administration efficiency, cost control, sales revenue, legal compliance, and human resource management.
Provides monthly reports to communicate the financial, KPI and overall management performance
Research, evaluate, and recommend investments in technology, capital, equipment, systems, or other assets that will enhance the plant's production capabilities.
Develop and implement a variety of operating policies and procedures (in conjunction with corporate subject matter experts) to ensure that the plant meets it current and future production targets and quality standards.
Drives key metrics regarding quality and continuous improvement
Ensures CapEx projects are completed on time and in budget
Performs process audits to monitor procedure and policy conformance
Collaborates across functional areas to implement needed improvements (tools, equipment, procedures, forms, training materials, etc.)
Actively promotes/builds a culture of continuous improvement
Establish and champion a 5s protocol for the site
Champion and help drive a top safety culture and clean working environment for all employees, achievement of all environmental and health and safety requirements.
Education and Experience:
4-year degree in Engineering, Operations Management or any related field
8 years of operations experience
Injection Molding experience preferred
5 years experience leading a team
Previous P&L responsibilities
Experience with Lean Sigma methodologies
Competencies:
Ability to communicate clearly by conveying and receiving ideas, information and direction effectively
Ability to read, write, speak and understand the English language
Ability to demonstrate adequate job knowledge to deliver a world class performance
Ability to challenge oneself to consistently meet all goals and deadlines
Willingness to strive for excellence by producing work that is free of errors and mistakes
Desire to delight both customers and coworkers by offering encouragement, fostering teamwork and addressing conflict appropriately
Commitment to making improvements company wide
Demonstrated competence using Microsoft Office
Demonstrated ability to successfully present thoughts, ideas and information to large groups of people
Ability to maintain a professional and respectful relationship with coworkers and company in a leadership capacity
Ability to manage cross-functional teams, coordinate supplier/customer meetings
Problem solving; Ability to overcome obstacles
Ability to influence for impact
Travel:
Minimum travel as required
Benefits:
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.
$105k-143k yearly est. 21h ago
Operations Manager
Twin City Staffing 4.5
Lead manager job in Monticello, MN
Twin City Staffing is seeking an experienced operations manager / plant manager to lead daily plant operations and champion a culture of safety, quality, and continuous improvement in Monticello, MN. This role is ideal for a hands-on leader who excels at developing teams, strengthening processes, and driving operational performance in a manufacturing environment.
Location: Monticello, MN
Pay: $100,000 - $140,000/year
(based on experience)
Shift: Full-time, first shift with a flexible start time of 7:00 AM or 9:00 AM, Monday - Friday
Benefits of the operations manager / plant manager:
Health, dental, and vision insurance
Paid time off (PTO)
Company-provided life and AD&D insurance
401(k): Match up to 4.5% (up to 9% total overall)
Health Savings Account (HSA)
Accidental, disability, and critical care insurance
Opportunities for career growth and development
Duties of the operations manager / plant manager:
Lead and support a diverse operations team
Manage production planning, scheduling, and workflow to meet delivery targets
Recruit, hire, and develop team members
Conduct performance evaluations and guide ongoing employee development
Provide quarterly coaching, goal alignment, and accountability follow-through
Implement and advance continuous improvement initiatives using LEAN principles
Conduct GEMBA walks to identify process opportunities and remove roadblocks
Support and uphold quality systems and compliance, including ISO-based environments
Requirements of the operations manager / plant manager:
5+ years of supervisory experience in a manufacturing setting
Background in ISO standards, LEAN Manufacturing, GEMBA, or Continuous Improvement
Proven leadership in hiring, coaching, performance management, and team development
Strong planning, scheduling, and operational execution capabilities
Additional Information:
For questions or to apply for the operations manager / plant manager position, please contact Matt at 763-571-7077.
EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$100k-140k yearly 4d ago
Store Manager | Store Director
The Connor Group 4.8
Lead manager job in Burnsville, MN
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Minneapolis- St Paul, MN. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Top Tier Benefits for you and your family, starting Day 1!
Total compensation: $125,000-$160,000 annually (base + bonus)
Equity ownership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
$125k-160k yearly 2d ago
Assistant Manager
Panda Restaurant Group 4.6
Lead manager job in Coon Rapids, MN
About the Company
Panda Restaurant Group is the world leader in Asian dining experiences and the parent company of Panda Express, Panda Inn, and Hibachi-San. With over 2,500 locations worldwide and more than 48,000 associates, Panda Restaurant Group is dedicated to becoming a world leader in people development. Our mission is to deliver exceptional Asian dining experiences and our vision is to be recognized as a world leader in people development. We prioritize values that promote growth and progress for our people and business, and our foundation is built on intentionality and a clear mission that prioritizes people over profit.
About the Role
This is a full-time on-site role for a Restaurant Manager at Panda Restaurant Group located in Coon Rapids, MN. The Restaurant Manager will be responsible for overseeing the daily operations of the restaurant, ensuring customer satisfaction, managing a team, hiring and training staff, and maintaining high standards of food and beverage quality. The Restaurant Manager will also be responsible for effective communication with customers and staff.
Responsibilities
Overseeing the daily operations of the restaurant
Ensuring customer satisfaction
Managing a team
Hiring and training staff
Maintaining high standards of food and beverage quality
Effective communication with customers and staff
Qualifications
Bachelor's degree in Hospitality, Business, or related field is a plus
Required Skills
Customer Satisfaction and Customer Service skills
Experience in hiring and training staff
Excellent communication skills
Knowledge of food and beverage operations
Experience in the restaurant industry
Strong leadership and problem-solving skills
Ability to work in a fast-paced environment
Ability to work well in a team
Pay range and compensation package
Competitive pay, benefits, and bonus opportunities.
Equal Opportunity Statement
Panda is committed to equal employment opportunity and demonstrates this commitment in its employment practices, including recruitment and hiring, compensation, benefits, promotions, transfers, training, counseling and employment terminations. Panda does not discriminate on the basis of race, ethnicity, color, sex, age, religion, national origin, ancestry, physical or mental disability, citizenship status, medical condition, pregnancy, marital status, sexual orientation, veteran status, genetic information as well as any other category protected by federal, state, or local law.
$23k-31k yearly est. 4d ago
District Manager Wingstop
Om Group Wingstop 4.7
Lead manager job in Eden Prairie, MN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Free uniforms
Health insurance
Vision insurance
About the Role: As a District Manager at Wingstop, you'll play a pivotal role in driving operational excellence and fostering a culture of high performance across multiple locations. Join our dynamic team in Eden Prairie, MN, and lead the charge in delivering unparalleled flavor and service to our loyal customers.
Responsibilities:
Oversee daily operations across multiple Wingstop locations to ensure compliance with company standards.
Drive sales growth and profitability through effective management and strategic planning.
Recruit, train, and develop store managers to build strong, motivated teams.
Implement marketing initiatives and promotions to enhance brand visibility and customer engagement.
Conduct regular store visits to assess performance and provide actionable feedback.
Analyze financial reports to identify trends and areas for improvement.
Ensure exceptional customer service standards are met across all locations.
Foster a positive work environment that encourages employee engagement and retention.
Requirements:
Proven experience as a District Manager or in a similar role within the restaurant industry.
Strong leadership skills with the ability to motivate and develop diverse teams.
Excellent communication and interpersonal skills for effective stakeholder engagement.
Solid understanding of financial management and performance metrics.
Ability to thrive in a fast-paced, high-pressure environment.
Willingness to travel within the district as needed.
Strong problem-solving skills and a results-oriented mindset.
Bachelor's degree in Business Administration or related field preferred.
About Us:
OM Group Wingstop has been serving up delicious, flavored wings for over a decade, becoming a beloved staple in the community. Our commitment to quality ingredients and exceptional service keeps our customers coming back for more, while our supportive work environment fosters growth and camaraderie among our employees.
$84k-107k yearly est. 22d ago
Customer Operations Manager (CPG)
Jonnypops
Lead manager job in Plymouth, MN
Who We Are:
At JonnyPops, our team is empowered to make an impact at work every day from producing high-quality, innovative frozen novelties to spreading kindness one pop at a time. We look for bright and ambitious individuals who seek out challenges, thrive in fast-paced and high-growth environments, align with our core values, and get fulfilment from seeing their work transform the world around them.
Based in Elk River, MN, JonnyPops develops, manufactures, distributes, and markets frozen novelties. Retailers from coast to coast including Target, Costco, Walmart, Publix, Kroger, Cub, along with thousands of regional and local grocers make JonnyPops part of their assortment.
Growing from a dorm room start-up in 2012, JonnyPops' mission is to make "A Better Pop for a Better World!" JonnyPops leads the frozen novelties space in innovation and uses simple ingredients with no artificial dyes. Every pop stick includes a kind deed, spreading kindness every day.
Joining JonnyPops is an exciting opportunity to be part of high-growth brand and have a direct impact on the company's success. Join our team and help us make “A Better Pop, for a Better World!”
What You Will Do:
The Customer Operations Manager is the single-threaded owner for supply chain success across it's assigned major retail and/or distributor accounts. The role is accountable to customer satisfaction and does this through ensuring strong DC-level inventory health, flawless new-item launches, zero out-of-stocks, and spoils reduction - all while driving lower total landed cost for both us and the customer.
Responsibilities:
Daily collaboration with internal Customer Service, Logistics, and Supply Planning team to translate your inventory pushes/pulls into perfect frozen shipments.
Primary communication with set of customers to ensure supply chain execution is exceeding expectations and driving customer satisfaction.
Lead service-level and inventory health updates in customer QBRs and joint business planning sessions.
Proactively escalate and resolve supply constraints with plant leadership to protect customer fill rate.
Own and manage to an in stock rate of ≥98.5% across every DC in assigned accounts.
Lead new-item launch supply planning from 90 days pre-ship through 90 days post-ship:
Own end-of-life and discontinuations: create and execute run-out plans that achieve
Partner with Demand Planning and Category Management to align promotion volume uplifts with frozen production and inventory prepositioning (no promo stock-outs, no post-promo spoils).
Drive continuous cost-to-serve reduction:
Optimize customer MOQs, order cadence, and lead times
Shift volume from LTL to TL where possible
Eliminate premium freight caused by late forecast changes
Key Skills:
Communication and interpersonal skills: strong ability to collaborate and communicate with internal and external stakeholders to meet customer needs. Ability to maintain and build long lasting relationships.
Strong problem-solving skills: ability to proactively identify issues and work both cross-functionally and externally to resolve and exceed customer expectations.
Team Collaboration: Ability to work cross-functionally and communicate effectively with stakeholders to ensure alignment with organizational goals.
Analytical skills: comfortable with data, dashboards and deriving insights
Experience with onboarding customer programs, QBRs/EBRs, and success planning methodologies
Highly organized with the ability to manage 20-40 accounts and with multiple buying teams per account.
Empathy, resilience, and a genuine passion for customer outcomes
Proven track record of retaining and growing customer accounts
Requirements:
3+ years CPG supply chain experience in Customer Supply Chain / Replenishment / Demand Planning roles and experience working with retailers in the Consumer Packaged Goods industry.
Food Safety Requirements:
Clearly reflect food safety and quality as part of the JP brand, when planning and executing projects, and while interacting with relevant external stakeholders
Communicate customer concerns or complaints promptly to relevant leadership, e.g. Supply Chain, FSQA, Regulatory, Production
Follow systemwide GMPs when on the manufacturing floor, as required of all JP personnel
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
Monday to Friday (40 hours per week)
Expected Pay:
$90,000-110,000
Work location: In person, Plymouth, MN
JonnyPops offers a competitive benefits package which includes the following:
Medical/Health Insurance
Dental Insurance
Vision Insurance
HSA
FSA
DCFSA
Life & AD&D Insurance
Short & Long Term Disability
FTO/PTO
EAP Programs
Paid Holidays
Employee Referral Program
Sick & Safe Leave
401k
Company Sponsored Meal Plan
* Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions.
$90k-110k yearly Auto-Apply 11d ago
Hotel General Manager
American Cruise Lines 4.4
Lead manager job in Saint Paul, MN
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
Hold officers and crew accountable to American Cruise Lines' standards.
Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
Responsible for assessing the management team and providing immediate corrective feedback.
Anticipate the needs of guests and crew.
Respond quickly to guest requests and ensure follow-up.
Identify and resolve problems immediately and request home office support as needed.
Ability to speak and present in front of all guests in person using a microphone.
Management presence during meals services, cocktail hour, and onboard events.
Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
Ensure Chefs are following approved menus and recipes.
Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
Lead and direct ship officers in achieving weekly sales goals.
Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
Manage shipboard business transactions, accounting, timecards, and home office reporting.
Responsible for managing all hotel and food inventories.
Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
Create positive crew experiences.
Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
Perform bartending duties as needed with other management personnel.
Other duties as assigned.
Qualifications:
3+ years of hotel or food and beverage management experience.
Bachelor's degree in business or hospitality management is preferred.
Proficiency in Microsoft Office Suite applications.
Willing to live and work aboard the ship.
Optimism and a hardworking drive to succeed.
Cruise industry experience not required.
Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Commit to our American mission and share our American key values.
Live our American core competences.
Be the solution. It may not be my job, but it is my responsibility.
Always do right. This will gratify some and astonish the rest.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary travel accommodations.
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
$63k-80k yearly est. 47d ago
Retail Assistant Store Manager (full-time)
Christopher & Banks 4.0
Lead manager job in Minneapolis, MN
REPORTS TO: Store Manager
SUPERVISES: 3+ Retail Sales Associates
Founded in 1956, the Christopher & Banks motto is Effortless Style for Real Life. This Brand specializes in offering women's value-priced apparel and accessories that cater to women of all sizes. ************************************
The Assistant Store Manager is responsible for supporting the Store Manager in managing store operations to ensure a great customer experience and maximum profitability. The Assistant Store Manager will perform all management functions in the absence of the Store Manager.
KEY RESPONSIBILITIES
Service and Results
Demonstrates “Play to Win” mindset. Leads by example in driving sales plan and other KPIs with a customer first approach. Has a passion to provide great customer service.
Partners with Store Manager to plan and execute grassroots events, marketing activities and compelling visual presentations.
Maintains sales floor awareness and resolves customer concerns quickly and effectively.
Recruit, Coach and Develop Team
Supports Store Manager in recruiting top talent and builds a bench of internal and external candidates.
Provides timely feedback, training, and coaching that result in improved performance.
Holds team accountable for achieving performance and service expectations.
Communicates clearly and respectfully and promotes teamwork.
Operations
Maintains general operations of the store including keyholding responsibilities and adheres to all operational policies and procedures, including loss prevention, to ensure safe and efficient operations.
Organizes and leads efforts to maintain a store that is safe, clean, and easy to shop.
Executes corporate directives within designated timeframes.
QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES
High school diploma or equivalent along with 2 years of retail sales experience. Specialty store or boutique preferred.
Strong organizational and retail selling skills with the ability to prioritize and manage time effectively.
Ability to foster teamwork and collaboration.
Retail math and technology aptitude including ability to operate POS, PC, email, and iPad functions.
Ability to make bank deposits and assume keyholder responsibilities in accordance with company guidelines.
Must be reliable, dependable, and able to work a flexible schedule that includes days, evenings, weekends, and holidays.
Christopher & Banks is an equal opportunity employer. We are committed to complying with all applicable laws providing equal employment opportunities to individuals regardless of sex/gender, sexual orientation, age, disability, race, color, ethnicity, religion, creed, national origin, or other protected characteristics as defined by state, federal, or local law.
The individual in this role must be able to perform the essential job functions with or without a reasonable accommodation. In the event that an applicant or employee wishes to seek a reasonable accommodation, please contact Christopher & Banks Human Resources department for further direction.
This job description is intended to convey the general nature and scope of the position and not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities as needed, and Christopher & Banks management reserves the right to amend the duties and responsibilities of this role at any time to meet business needs.
$35k-40k yearly est. Auto-Apply 6d ago
Direct Support Manager
Grace N Care LLC
Lead manager job in Saint Paul, MN
Job DescriptionBenefits:
Annual team appreciation event
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Bonus based on performance
Signing bonus
401(k)
Free food & snacks
Benefits/Perks
Competitive compensation
Supportive work environment
Career advancement opportunities
Leadership growth potential
Job Summary
Grace n Care LLC is seeking an experienced Direct Care Operations Manager to coordinate and supervise direct support, behavioral health, and community-based service programs.
This role is responsible for staff supervision, service coordination, documentation compliance, and operational oversight for individuals receiving home care, ARMHS, IHS, PCA/CFSS, and related services.
The ideal candidate has prior experience supervising staff, working in home care or behavioral health, and is comfortable addressing performance issues, coordinating coverage, and communicating with counties or care coordinators. This position is not entry-level.
Responsibilities
Supervise and support direct support professionals and behavioral health staff
Monitor staff attendance, punctuality, and performance.
Identify service gaps or open shifts and coordinate coverage.
Address staff concerns, performance issues, and corrective actions.
Review service documentation for accuracy and compliance.
Ensure services align with approved Service Agreements (SAs).
Communicate with county case managers and care coordinators.
Support onboarding, training completion, and staff readiness.
Ensure regulatory and program compliance at all times.
Assist with operational problem-solving and daily service coordination.
Qualifications
2-5+ years of experience providing or supervising direct care or behavioral health services
Experience in a lead, supervisor, coordinator, or manager role
Background in home care, ARMHS, IHS, PCA/CFSS, or community-based services
Strong communication, organizational, and problem-solving skills
Comfortable working in a people-facing and leadership role
Ability to work independently and manage multiple priorities
Basic computer skills (documentation systems, scheduling, email, Microsoft Office)
$69k-113k yearly est. 24d ago
Customer Operations Manager
The Hertz Corporation 4.3
Lead manager job in Saint Paul, MN
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary for this position is $54,000/yr
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$54k yearly Auto-Apply 29d ago
District Manager - Upper Midwest
Store 3.8
Lead manager job in Minneapolis, MN
The District Manager embodies the organization's Experience First culture and sets an example for others. This individual is a dynamic leader who plays a pivotal role in driving the success of their district. The District Manager ensures that each store within their district delivers exceptional results and contributes to the overall growth and profitability of the organization.
Responsibilities:
Demonstrate a deep understanding of the importance of delivering exceptional customer experiences and inspire their teams to do the same
Develop and execute strategies to increase sales, control expenses, and achieve financial targets
Develop strategic and collaborative relationships with key business partners
Represent the interests of their district while also conveying headquarters' directives and initiatives
Ensure that each store adheres to visual merchandising standards and guidelines
Implement best practices, streamline processes, and address any operational challenges
Provide guidance, support, training, and opportunities for development to create high-performing people and teams
Recruit, hire, and develop Chief Workshop Managers
Foster a positive and supportive work environment, where team members feel valued, motivated, and empowered to excel
Required Qualifications:
Minimum of high school diploma or GED equivalent
Basic knowledge of POS systems, payroll, Microsoft Suite, and applicant tracking systems
P
referred Qualifications:
Bachelor's degree
Proficiency with POS systems, payroll, scheduling, Microsoft Suite, and applicant tracking systems
3-5 years of multi-store experience with a proven track record of delivering results in specialty retail
Behavioral Traits for Success:
An innovative thinker who is undaunted by failure
Focused on overarching strategies rather than detailed tactics to accomplish goals
Communication style is direct while being attentive to others' reactions and motivations
Objective approach to problems and obstacles with the confidence to solve them in rapidly changing circumstances
Comfortable making rapid decisions in ambiguous situations
Able to address situational, factual, and interpersonal issues
Operates with autonomy and self-reliance in setting priorities
Communicates with poise and confidence even when dealing with the unexpected
Working Environment:
Seventy-five percent travel
Work environments include indoor/outdoor mall, strip center, and other retail locations
Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
Corporate Office located in St. Louis, MO
Lifting > 25 pounds
Your Performance Will Be Measured On:
Your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
Effective execution of brand standards and company initiatives
Embodying Build-A-Bear's core values
Communication
Decision-making, judgment, and execution
Operational efficiency and Store Visits
Use of tools and resources
Ability to foster team collaboration, communication, and performance
Identifying, hiring, training, and developing top talent
Stakeholder feedback
This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
Benefits:
Build-A-Bear Workshop is committed to being a fun place to work and visit! We care about the health and well-being and long-term financial security of our associates and their families. With that in mind, we constantly strive to provide our associates with comprehensive benefits that are competitive and meaningful in the specialty retail marketplace. Please visit **************************************************** for a list of full benefits that are offered to our employees.
Associates also have the ability to earn a monthly bonus based off their stores sales results vs. plans.
Pay Range- $100,000.00-$110,000.00/Year.
$100k-110k yearly 5d ago
Manager of Field Service Operations
Marco 4.5
Lead manager job in Minnetonka, MN
/OBJECTIVE The Manager of Field Service Operations is responsible for leading, managing and supporting a team of Copier Service, Install and Shred Technicians (if applicable) responsible for timely, high quality and cost effective product service to our clients. The Manager of Field Service Operations must ensure a high level of external client satisfaction and achievement of Service, Install and Shred goals and objectives.
ESSENTIAL FUNCTIONS
▪ Manage the assigned Copier Service, Install and Shred team members as follows: o Lead, coach, and train team members.
- Develop and implement strategic initiatives for team. o Be an escalation point of contact to handle issues and involve direct leadership as needed.
- Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out.
- Monitor staffing and equipment needs.
- Conduct performance reviews and make compensation decisions.
▪ Monitor direct reports' call screens, workload, and call activity to meet and exceed our client's expectations.
▪ Manage and meet established metrics and team benchmarks.
▪ Provide weekly metrics and reports to the Director of Field Service Operations regarding the team's performance.
▪ Conduct monthly MORs with Service Technicians including random vehicle inspections for direct reports to ensure proper inventory, service manuals and general vehicle maintenance.
▪ Be accessible on Marco provided cell phones for after-hours and weekend emergency calls.
▪ Stay up to date with relevant state-of-the-art technology, equipment, and/or systems.
▪ Always represent Marco in a professional manner by maintaining a professional appearance and adhering to the Marco field service dress code.
▪ Accurately maintain and comply with documentation and service procedures in a timely basis to include time entry process.
▪ Attend required company and departmental meetings.
▪ Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
▪ Perform other related duties as assigned.
QUALIFICATIONS
Education and Experience
▪ Associate's Degree and 4+ years of experience or equivalent experience.
▪ Previous supervisory and trainer experience preferred.
▪ Sharp, Canon, HP and/or Konica direct service experience preferred.
Licenses and Certifications
Valid Driver's License, proof of personal insurance and an acceptable driving record.
REQUIRED SKILLS
1. Proficiency with business collaboration tools such as MS Office applications, Outlook and company and client specific programs.
2. Demonstrates attention to detail.
3. Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.
4. Strong ability to exercise independent judgment.
5. Identify and resolve problems in a timely manner; Gather and analyzes information skillfully; Work well in group problem solving situations.
6. Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
7. Cost Conscious - Conserve organizational resources.
8. Treat people with respect; Work with integrity and ethically; Uphold organizational values.
9. Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values.
10. Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality.
11. Meet productivity standards; Complete work in timely manner; Strive to increase productivity; Work quickly.
12. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
13. Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
14. Follow instructions, respond to management direction; Take responsibility for own actions; Commit to long hours of work when necessary to reach goals; Complete tasks on time or notifies appropriate person with an alternate plan.
EXPECTED HOURS OF WORK
Standard Marco work hours are Monday through Friday from 8:00 AM to 5:00 PM. Hours may vary and include nights, weekends, and holidays.
$32k-46k yearly est. 3d ago
Retail Associate Manager HASTINGS | Vermilion St
Imobile 4.8
Lead manager job in Hastings, MN
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$67k-99k yearly est. 35d ago
General Laborer -Seasonal
Dan and Jerry's Greenhouse 4.0
Lead manager job in Monticello, MN
Dan & Jerry's Greenhouses is currently accepting applications for seasonal work from January - June 2025 in Monticello, MN.
Local applications only.
Why work for Dan & Jerry's Greenhouses?
Regular, consistent work and schedules from January-June.
Fast paced, friendly environment
$18.50/hour, paid bi-weekly
Earn paid sick time
We are dedicated to safe working environments
Employee discount on beautiful flowers!
POSITION SUMMARY:
Plant, cultivate, and maintain crops and plants, to pick, ship and sell to our customers. General maintenance of facilities, grounds, and equipment is also required.
MISSION:
It is our Mission to provide the finest quality product and services to our customers in the most efficient and honorable manner possible, while maintaining a reasonable level of profitability. By providing meaningful employment opportunities/ careers to individuals who take pride in their work and demonstrate a respectful attitude, we feel we can achieve this Mission.
SAFETY:
Safety is a top priority at Dan and Jerry's Greenhouses. You will take an active role in promoting a safe working culture by attending monthly safety meetings. We want all employees, customers, and guests to Arrive Safe, Be Safe and Leave Safe.
ESSENTIAL DUTIES AND RESPONSIBILITIES MAY INCLUDE (comprehensive, but not limited to):
Greenhouse Production:
• Responsible for all aspects of plant growing including seeding, pruning, transplanting, spacing, watering, hanging baskets.
• Set, pull, sort and store plants according to variety, growing needs and shipments.
• Perform irrigation activities, including setting up and moving irrigation pipes and equipment and watering plants both by hand and automated irrigation systems.
• Move containerized plants using rolling carts.
• Unload carts/bins/trucks/wagons at designated market and sort product for quality issues and repackage for sales.
Field Production:
• Perform field maintenance activities including pulling weeds, thinning crops, and spraying plants with herbicides, pesticides, and fungicides.
• Remove trash, rocks, and debris from the planting/ harvest area.
• At harvest, will be instructed to select vegetables based on specifications set by the supervisor.
• Operate tractors, sprayers, cultivators, planters, mowers, plows, disks, and other farm equipment.
Facility Grounds and Equipment Maintenance:
• Construction, uncover and/or recover greenhouses, with or without the use of power tools.
• Maintain facilities grounds including weeding, mowing and snow removal as necessary.
• Assist with the maintenance and repair of equipment.
• Be able to operate equipment with or without direction, in a manner that protects the operator, visitors, other employees, plants, crops, trees, facilities and equipment.
EXPERIENCE REQUIREMENTS:
• 3 months prior experience in a greenhouse, warehouse, production facility or farm experience.
EDUCATION REQUIREMENTS:
• None
KNOWLEDGE, SKILLS, ABILITIES & PERSONAL ATTRIBUTES:
The qualifications listed here are guidelines. Other combinations of education and experience may provide necessary knowledge, skills, and abilities to perform this job.
• Demonstrated ownership for decisions and actions.
• Demonstrates a strong work ethic, flexible with work hours, and willing to be available when necessary.
• Does what it takes to get the job done.
PHYSICAL DEMANDS:
• Work is to be done in the field and/or greenhouse for long periods of time.
• Workers may assist in loading trucks with nursery products up to 50 pounds and lifting to a height of 5 feet. If there are heavier items, they will require a team lift.
• Workers should be able to work on their feet in bent positions for long periods of time.
• Work requires repetitive movements and extensive walking.
• Allergies may affect worker's ability to perform the job.
• Workers will be required to bend and stoop to pick crops, cut the vines using a knife and carry crops to bins, carts, wagons and trucks.
• Workers may be exposed to wet weather early in the morning through the heat of the day. Extreme temperatures may range from -10 to 100+ F. Workers may be required to work during occasional showers not severe enough to stop operations.
• Workers should be physically able to do the work required with or without reasonable accommodations.
WORK ENVIRONMENT / TRAVEL:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Typically, those in this or comparable roles will spend most of their time working side-by-side with employees in a production and greenhouse environment with few physical hazards.
• Environments can at times be dusty, warm, and humid.
$18.5 hourly Auto-Apply 60d+ ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Lead manager job in Minneapolis, MN
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery LeadManager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 4d ago
Customer Operations Manager (CPG)
Jonnypops
Lead manager job in Minneapolis, MN
Job Description
Who We Are:
At JonnyPops, our team is empowered to make an impact at work every day from producing high-quality, innovative frozen novelties to spreading kindness one pop at a time. We look for bright and ambitious individuals who seek out challenges, thrive in fast-paced and high-growth environments, align with our core values, and get fulfilment from seeing their work transform the world around them.
Based in Elk River, MN, JonnyPops develops, manufactures, distributes, and markets frozen novelties. Retailers from coast to coast including Target, Costco, Walmart, Publix, Kroger, Cub, along with thousands of regional and local grocers make JonnyPops part of their assortment.
Growing from a dorm room start-up in 2012, JonnyPops' mission is to make "A Better Pop for a Better World!" JonnyPops leads the frozen novelties space in innovation and uses simple ingredients with no artificial dyes. Every pop stick includes a kind deed, spreading kindness every day.
Joining JonnyPops is an exciting opportunity to be part of high-growth brand and have a direct impact on the company's success. Join our team and help us make “A Better Pop, for a Better World!”
What You Will Do:
The Customer Operations Manager is the single-threaded owner for supply chain success across it's assigned major retail and/or distributor accounts. The role is accountable to customer satisfaction and does this through ensuring strong DC-level inventory health, flawless new-item launches, zero out-of-stocks, and spoils reduction - all while driving lower total landed cost for both us and the customer.
Responsibilities:
Daily collaboration with internal Customer Service, Logistics, and Supply Planning team to translate your inventory pushes/pulls into perfect frozen shipments.
Primary communication with set of customers to ensure supply chain execution is exceeding expectations and driving customer satisfaction.
Lead service-level and inventory health updates in customer QBRs and joint business planning sessions.
Proactively escalate and resolve supply constraints with plant leadership to protect customer fill rate.
Own and manage to an in stock rate of ≥98.5% across every DC in assigned accounts.
Lead new-item launch supply planning from 90 days pre-ship through 90 days post-ship:
Own end-of-life and discontinuations: create and execute run-out plans that achieve
Partner with Demand Planning and Category Management to align promotion volume uplifts with frozen production and inventory prepositioning (no promo stock-outs, no post-promo spoils).
Drive continuous cost-to-serve reduction:
Optimize customer MOQs, order cadence, and lead times
Shift volume from LTL to TL where possible
Eliminate premium freight caused by late forecast changes
Key Skills:
Communication and interpersonal skills: strong ability to collaborate and communicate with internal and external stakeholders to meet customer needs. Ability to maintain and build long lasting relationships.
Strong problem-solving skills: ability to proactively identify issues and work both cross-functionally and externally to resolve and exceed customer expectations.
Team Collaboration: Ability to work cross-functionally and communicate effectively with stakeholders to ensure alignment with organizational goals.
Analytical skills: comfortable with data, dashboards and deriving insights
Experience with onboarding customer programs, QBRs/EBRs, and success planning methodologies
Highly organized with the ability to manage 20-40 accounts and with multiple buying teams per account.
Empathy, resilience, and a genuine passion for customer outcomes
Proven track record of retaining and growing customer accounts
Requirements:
3+ years CPG supply chain experience in Customer Supply Chain / Replenishment / Demand Planning roles and experience working with retailers in the Consumer Packaged Goods industry.
Food Safety Requirements:
Clearly reflect food safety and quality as part of the JP brand, when planning and executing projects, and while interacting with relevant external stakeholders
Communicate customer concerns or complaints promptly to relevant leadership, e.g. Supply Chain, FSQA, Regulatory, Production
Follow systemwide GMPs when on the manufacturing floor, as required of all JP personnel
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
Monday to Friday (40 hours per week)
Expected Pay:
$90,000-110,000
Work location: In person, Plymouth, MN
JonnyPops offers a competitive benefits package which includes the following:
Medical/Health Insurance
Dental Insurance
Vision Insurance
HSA
FSA
DCFSA
Life & AD&D Insurance
Short & Long Term Disability
FTO/PTO
EAP Programs
Paid Holidays
Employee Referral Program
Sick & Safe Leave
401k
Company Sponsored Meal Plan
* Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions.
Powered by JazzHR
891dak5ecH
$90k-110k yearly 25d ago
Customer Operations Manager
The Hertz Corporation 4.3
Lead manager job in Minneapolis, MN
The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary for this position is $54,000/yr
**What You'll Do:**
+ Responsible for daily customer operations and revenue generation for their assigned function
+ Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolves customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
+ Conducts performance evaluations that are timely and constructive, where applicable
+ Participates in the recruiting process, as required
+ Provides management with various updates and indicators as requested
+ Remains current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to address and resolve customer service challenges
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
+ Ability to drive process and organizational change
+ Ability to influence
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$54k yearly 28d ago
Retail Associate Manager MONTICELLO | Cedar St
Imobile 4.8
Lead manager job in Monticello, MN
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$67k-99k yearly est. 35d ago
General Laborer, Seasonal
Dan & Jerrys Greenhouses 4.0
Lead manager job in Monticello, MN
Growing To Serve You
We exist to bring beauty and joy to our communities through our high-quality plants.
FROM JANUARY - MAY.
Plant, cultivate, and maintain crops and plants, to pick, ship and sell to our customers. General maintenance of facilities, grounds, and equipment is also required.
SAFETY:
Safety is a top priority at Dan and Jerry's Greenhouses. You will take an active role in promoting a safe working culture by attending monthly safety meetings. We want all employees, customers, and guests to Arrive Safe, Be Safe and Leave Safe.
ESSENTIAL DUTIES AND RESPONSIBILITIES (comprehensive, but not limited to):
Greenhouse Production:
Responsible for all aspects of plant growing including seeding, pruning, transplanting, spacing, watering, hanging baskets.
Set, pull, sort and store plants according to variety, growing needs and shipments.
Perform irrigation activities, including setting up and moving irrigation pipes and equipment and watering plants both by hand and automated irrigation systems.
Move containerized plants using rolling carts.
Unload carts/bins/trucks/wagons at designated market and sort product for quality issues and repackage for sales.
Field Production:
Perform field maintenance activities including pulling weeds, thinning crops, and spraying plants with herbicides, pesticides, and fungicides.
Remove trash, rocks, and debris from the planting/ harvest area.
At harvest, will be instructed to select vegetables based on specifications set by the supervisor.
Operate tractors, sprayers, cultivators, planters, mowers, plows, disks, and other farm equipment.
Facility Grounds and Equipment Maintenance:
Construction, uncover and/or recover greenhouses, with or without the use of power tools.
Maintain facilities grounds including weeding, mowing and snow removal as necessary.
Assist with the maintenance and repair of equipment.
Be able to operate equipment with or without direction, in a manner that protects the operator, visitors, other employees, plants, crops, trees, facilities and equipment.
Qualifications
EXPERIENCE/EDUCATION REQUIREMENTS:
Prior experience working on a nursery handling both manual and machine tasks associated with commodity production and harvest activities.
Minimum of 3 months prior experience.
We use e-Verify to verify all new employee's work eligibility. You must be able to pass the e-Verify screening.
KNOWLEDGE, SKILLS, ABILITIES & PERSONAL ATTRIBUTES:
Demonstrated ownership for decisions and actions.
Demonstrates a strong work ethic, flexible with work hours, and willing to be available when necessary.
Does what it takes to get the job done.
The qualifications listed above are guidelines. Other combinations of education and experience may provide necessary knowledge, skills, and abilities to perform this job.
PHYSICAL DEMANDS:
Work is to be done in the field and/or greenhouse for long periods of time.
Workers may assist in loading trucks with nursery products up to 50 pounds and lifting to a height of 5 feet. If there are heavier items, they will require a team lift.
Workers should be able to work on their feet in bent positions for long periods of time.
Work requires repetitive movements and extensive walking.
Allergies may affect worker's ability to perform the job.
Workers will be required to bend and stoop to pick crops, cut the vines using a knife and carry crops to bins, carts, wagons and trucks.
Workers are exposed to wet weather early in the morning through the heat of the day. Extreme temperatures may range from -10 to 90 degrees. Workers may be required to work during occasional showers not severe enough to stop operations.
Workers should be physically able to do the work required with or without reasonable accommodations.
WORK ENVIRONMENT / TRAVEL:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typically, those in this or comparable roles will spend most of their time working side-by-side with employees in a production and greenhouse environment with few physical hazards.
Local travel may be required.
Environments can at times be dusty, warm, and humid.
How much does a lead manager earn in Minnetonka, MN?
The average lead manager in Minnetonka, MN earns between $66,000 and $141,000 annually. This compares to the national average lead manager range of $73,000 to $140,000.