Lead manager jobs in New York

Full-time | On-site in NYC or Palo Alto We're building the future of enterprise AI-and we're looking for our first US GTM Operations Manager to build and scale the operational foundation of our go-to-market team. Whale is a global enterprise AI company that powers the operational transformation of the world's most important consumer businesses. Our technology enables organizations to integrate intelligence, operations, and customer understanding at unprecedented scale. With over 500 enterprises worldwide leveraging Whale's AI solutions, we process millions of data-driven interactions daily, enabling businesses to turn insights into action. Whale has successfully completed a Series C round in 2025, raising a total of over USD 60 million, backed by Temasek, BOSCH Ventures, Linear Capital, MTR Lab, Singtel Innov8, MDI Ventures, and Gentree Fund. 🔗 More: whale.sg 🧩 About the Role As our first GTM Operations Manager in US, you will be a foundational member of Whale Future Inc. You'll work closely with the Global CEO to design and optimize sales processes, tools, and analytics-building the backbone of our US GTM motion. This is a highly visible role where you'll bring structure and rigor to execution, ensure the team has the right insights to make decisions, and scale operational excellence as we expand. What You'll Do GTM process & infrastructure: Design, implement, and optimize end-to-end GTM processes across Sales, Marketing, and Customer Success. Data & reporting: Develop dashboards, metrics, and forecasts to track pipeline health, revenue performance, and quota attainment. CRM & tools management: Own Salesforce (or other CRM systems), ensure data accuracy, and drive adoption of GTM tech stack. Market & revenue insights: Support leadership with research, trend analysis, and revenue planning to inform strategy. Cross-functional collaboration: Partner with Marketing, Customer Success, and Finance to align campaigns, pipeline, and revenue recognition. Enablement support: Provide GTM teams with playbooks, training resources, and performance insights to improve productivity. 🎯 You Might Be a Fit If You… 3+ years of experience in Sales Operations, Revenue Operations, or GTM Operations in a B2B SaaS/technology company. Strong proficiency with CRM tools and sales analytics platforms. Highly analytical with the ability to turn data into insights and recommendations. Experience designing and scaling GTM processes in a fast-growth, early-stage environment. Excellent organizational, problem-solving, and communication skills. Comfortable working in a lean, fast-moving team and building from 0→1. If you're passionate about building the operational foundation for a high-performing GTM organization, and excited to shape the future of enterprise AI, we'd love to hear from you.

Senior Operations Manager (Restaurant / Airport Lounge) LGA Airport Plaza Premium Group Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board! Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations. Responsibilities: Pre-Opening Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management). Working with Facilities for knowledge of all equipment and working with vendors. Support the USA operations team with open line of communication, mitigating surprises. Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training. Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers. Coordinate with Global / Regional IT in the setup of IT systems. Restaurant Operations Expert with LOP knowledge and drives all SLA executions through high level action plans. Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established. Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints. Attend Operations meetings and provide operational updates. Provide solutions to operational challenges. Validating forecast traffic and staffing levels. Proficient knowledge of culinary recipes and procedures. Liaising with tri-party agreements to ensure service level agreements are met. Ensuring the operations runs to contract obligations. Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar. Responsible for all required Liquor Licenses for leadership and staff that is mandated. Accountable for direct communication with leadership and facility department for ongoing repair and maintenance Validating entire badging and parking system and compliance. Working with airport relationships and guidelines. Quality Standard & Brand Attributes Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests. Daily, weekly, monthly audits to ensure service level agreement per contract and inspections. Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures. Perform e-LSQ to maintain regular internal audits of the lounge and of service. People Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively. Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team. Requirements: Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years. Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage. Able to work under pressure with excellent time management. Independent, capable in handling diversity in a multicultural organization Willing to travel Project management skills, organization skills, and strong time management skills Strong written and verbal communication skills Demonstrated knowledge in budget and forecast planning. Leadership skills and the ability to motivate staff. Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams). Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.

AHRC New York City is a family governed organization that envisions a socially just world where the power of difference is embraced. We advocate for people who are neurodiverse to lead full and equitable lives. Generosity guides us as we honor our legacy and continuously grow through a culture where curiosity, creativity, and optimism are valued and celebrated. Job Description AHRC NYC is currently seeking Residential Assistant Managers (RAM) for their Group Home residences in ALL FIVE BOROUGHS. The RAM is responsible for collaborating with the Residence Manager and other management team members in overseeing all aspects of operation for the community residential program to which he/she is assigned. Salary: $43,000- $45,700 per year plus overtime and an additional $750.00 per year bonus if driving is required and upon completion and passing of AHRC NYC Defensive Driving class. In addition, this position also comes with very generous benefit package that includes FULL MEDICAL INS. at NO COST TO YOU and more! See additional Benefit package information below. ESSENTIAL RESPONSIBITIES Assists with ensuring ongoing compliance and quality assurance with State and Federal regulations applicable to operation of facility to which he/she is assigned. Provides direct supervision and guidance to direct support employees assigned to residence. Confers with Residence Manager in completing mandated written evaluations of staff in residence, as well as participates in overseeing any disciplinary actions needed to address performance problems by staff. Provides service coverage in accordance with staff scheduling established by Residence Manager, as well as provides coverage in cases where scheduling may change due to direct staff shortages or emerging needs of residents. Assumes responsibility for smooth operations of residence, including adherence to funder's and agency's policies and procedures related to house and vehicle maintenance, fire safety, and residents' and personnel files. Collaborates with Residence Manager in planning each resident's individualized program of services and care, covering both daily and longer-term needs, and ensuring delivery of services and care by direct care staff that addresses each resident's interests, preferences, strengths and capabilities. When assigned to oversee medical services, collaborates with residence clinical staff to monitor direct care activities related to medical services, including ongoing maintenance of electronic and paper medical records, scheduling and attending of medical appointments, proper administration of medications, and request for referrals as needed. Ensures each resident's basic needs are met, including adequate supply of food, clothing, personal hygiene items, and any other personal belongings necessary to meet individual's needs within the home environment. Along with Residence Manager, serves as liaison with Treatment Coordinator in reviewing quality of active treatment services and expected residential habilitation outcomes, including attending team meetings, evaluating accuracy of activity schedules and documented. In conjunction with Residence Manager, formulates and recommends new ideas and outcomes directed towards enhancing quality of each resident's life. Attends and successfully completes mandated and skills development training courses, as assigned, as well as provides training to staff at residence, as needed. Qualifications § High school diploma or HSE, along with 12-18 months of related experience required. § Experience supervising staff in a residential setting preferred not required. $ Experience with individuals with intellectual and developmental disabilities REQUIRED. § Must be knowledgeable in the field of developmental and intellectual disabilities and have knowledge of OPWDD regulations. § Must have ability to assist in planning, organizing, developing, and implementing program policies and procedures in timely and consistent manner. § Ability to deal diplomatically with personnel, residents, family members, visitors, government agencies and the general public. § A valid New York state Tri-State driver's license for more than one year in good standing with minimal violations is required for most but not all positions. Additional Information Benefits: Full Medical Ins. Paid by AHRC at No Cost to You! (Single & Family Plans) Generous Paid time off (sick, personal & vacation) Paid Training Dental insurance Vision insurance Tuition Reimbursement Referral program 403(b) retirement plan 403(b) company match Life insurance Employee discount Health savings account AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law. All your information will be kept confidential according to EEO guidelines.

The Senior Operations Manager will be responsible for overseeing all aspects of production at two manufacturing sites, ensuring efficient operations, and maintaining strict quality control standards. This is a critical leadership role that requires strong operational expertise, excellent people management skills, and a proven track record of success in the food manufacturing industry. Responsibilities: · Provide leadership and direction to the plant operation, overseeing all aspects of production, packaging, warehouse, quality, safety, and maintenance. · Set clear goals and performance expectations and regularly assess and provide feedback to team members. · Monitor labor efficiency and effectiveness, adjusting schedules as necessary to achieve maximum productivity while reducing overtime. · Foster a culture of continuous improvement, accountability, and safety. · Drive process improvements and optimization initiatives to increase operational efficiency, reduce waste, and improve overall plant performance. · Collaborate with cross-functional teams, including procurement, engineering, maintenance, and supply chain, to ensure smooth operations and timely production schedules. · Implement cost-saving initiatives and efficiency improvements to maximize profitability. · Monitor and report on key performance indicators (KPIs) to senior management, providing regular updates on plant performance, risks, and opportunities. · Identify and manage multiple capital projects simultaneously. Qualifications: · Proven experience (typically 10+ years) in food operations management, preferably within the baking industry. · Bilingual (English/Spanish) a plus. · Strong leadership skills with the ability to inspire and motivate teams to achieve goals. · Excellent problem-solving and decision-making abilities. · In-depth knowledge of manufacturing processes, quality management systems, and regulatory requirements. · Proficiency in budgeting, financial analysis, and performance metrics. · Effective communication and interpersonal skills, with the ability to collaborate across departments and influence stakeholders at all levels. · Degree in Operations Management, Engineering, Business Administration a plus. Pay: The pay range for this position is $125,000-$150,000 plus discretionary bonus based on performance. Abe's Vegan Muffins takes into consideration a wide range of factors in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. About Abe's Vegan Muffins Abe's Vegan Muffins is the #1 best-selling brand of vegan and allergy-friendly baked goods in the U.S. The real Abe was born with a serious food allergy to peanuts, tree nuts, eggs, dairy, soy, and sesame. So, his dad and uncle (our company founders) set out to make a line of delicious muffins, cakes, and brownies that all kids (and parents!) can enjoy together. Our crowd-pleasing recipes are what have made us so successful. Learn more at ********************

Proper Hospitality is seeking a dynamic, visionary Hotel General Manager at Montauk Yacht Club, our 107-room luxury property within The Collective. Spanning 35 acres on Montauk's Star Island, Montauk Yacht Club offers waterfront views, a private beach, three pools, multiple dining options and over 200 wet slips that can accommodate boats from small day cruisers to 300-foot superyachts. Holding eight decades of East End history as an elite social club and thoughtfully reborn for the modern traveler, guests can expect classic East Coast architecture, well-appointed interiors and detail-driven amenities. Position Overview The General Manager is responsible for the overall success, strategic direction, and daily operations of the hotel. This individual ensures an exceptional guest experience, maximizes profitability, and maintains Montauk Yacht Club's distinctive brand identity. The ideal candidate is a hands-on leader with a refined sense of service, strong business acumen, and the ability to inspire excellence across all departments. Key Responsibilities Leadership & Operations Oversee all aspects of hotel operations, including Front Office, Housekeeping, Food & Beverage, Spa, and Maintenance Foster a culture of personalized luxury service, attention to detail, and genuine hospitality Lead, mentor, and develop department heads and team members to deliver consistent five-star standards Ensure compliance with all health, safety, and legal requirements Guest Experience Maintain a visible presence throughout the property, engaging with guests and anticipating needs Proactively address guest feedback and ensure prompt resolution of service issues Uphold the brand's aesthetic and experiential integrity in every aspect of the guest journey Financial & Strategic Management Develop and execute annual business plans, budgets, and performance goals Analyze financial performance, monitor KPIs, and implement strategies to maximize RevPAR, GOP, and guest satisfaction Collaborate with ownership on strategic initiatives, capital projects, and long-term positioning Sales, Marketing & Brand Partner with the marketing and sales teams to drive occupancy, ADR, and brand visibility Cultivate relationships with travel advisors, local partners, and luxury brand affiliates Ensure all marketing materials, social media, and digital presence align with brand standards Human Resources & Culture Recruit, train, and retain top-tier hospitality talent Promote a positive, inclusive, and empowering workplace culture Conduct regular performance reviews and encourage professional growth opportunities Qualifications Bachelor's degree in Hospitality Management, Business Administration, or related field (Master's preferred) Minimum 8-10 years of progressive hotel management experience, including at least 3 years in a General Manager or senior leadership role within a luxury or boutique property Proven track record of achieving financial targets while maintaining service excellence Exceptional interpersonal, communication, and leadership skills Strong understanding of revenue management, financial analysis, and guest experience strategy Passion for design-driven, boutique hospitality and personalized guest engagement Salary: $250,000-$275,000 + eligibility for annual performance-based bonus Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding. To achieve our vision-to inspire and transport people-we seek like-minded candidates who embody our ethos, The Pillars of Proper: Care Proper: We are natural and gracious hosts to all. Achieve Proper: We are committed to excellence. Imagine Proper: We are resourceful. Present Proper: We have an appreciation for style and culture. Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category. We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

ABOUT US Total Management Group is widely recognised as a world-leading provider of event and travel solutions. With a wealth of experience behind us, synergistic supporting services and our company values, Total Management Group offers a service that is uncompromised in delivering seamless, thought out, top-quality event and travel solutions to global corporate clients, leading brands, and industry names. At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence. ROLE OVERVIEW TM G are seeking a highly motivated, organized people-focused member to join our team. We're recruiting a People Operations Manager who will provide critical operational support to the People & Culture Director and Leadership team enabling them to focus on strategic priorities, drive business outcomes, and maintain high-quality service for our employees and leaders. This role combines day-to-day office and HR delivery and support ensuring that HR programs and practices align with our Company values and foster a strong and inclusive culture. You'll also support special projects and events, playing a key role in keeping our fast-paced team organized, connected, and running efficiently. This role requires a self-starting professional who thrives in a fast-paced environment and isn't afraid to roll up their sleeves. You'll drive everyday people operations, keep our office running smoothly and supporting recruiting efforts, all while bringing a solution-oriented mindset to new challenges as they arise. The ideal candidate sees difficult projects as opportunities for growth and innovation and is comfortable in a dynamic environment with a proven ability to adapt to changing project scopes and shifting business priorities. This role offers the opportunity to directly shape how we support and scale the Company as we continue to grow. KEY RESPONSIBILITIES HR People Management Employee Lifecycle Administration: Manage new hire onboarding and offboarding processes including paperwork, introductory documentation, system entry. Ensure all employment records are accurate, up-to-date, and compliant with federal and state regulations. Maintain accurate employee records on our HRIS system Cezanne, manage system administration ensuring data integrity and provide troubleshooting support and guidance to users. Benefits & Payroll Liaison: Act as the primary point of contact for employees regarding health insurance, 401(k), and other benefits inquiries. Coordinate with external brokers and payroll providers to facilitate annual open enrollment and ensure timely, accurate payroll input changes. Policy & Compliance: Maintain, update and distribute the Employee Handbook and relevant Company Policies. Ensure compliance with federal, state, and local employment laws and regulations, recommend best practices. Monitor changes in labor laws, federal and New York State highlighting important changes that could impact the business. HR Support: Serve as the HR contact for our employees and managers, providing guidance on policies, procedures, and people practices. Support with employee relations, grievances, disciplinary and investigation hearings, providing resolution to workplace matters in alignment with legal and company standards. Assist with the coordination of performance reviews, goal setting, engagement surveys and training sessions. Manage leave administration including PTO, FMLA, short-term disability for employees in compliance with relevant laws. Assist with HR operational projects such as system implementations, vendor transitions or policy rollout. Support companywide communications, drafting, sending and managing any actions or follow ups. Recruitment & Initial Screening: Oversee the end-to-end recruitment process ensuring timely and professional candidate communication throughout. Manage job postings across all necessary internal and external platforms and the company career site. Conduct initial candidate resume screening to determine minimum qualifications. Organise, schedule and diarise all interviews as well as perform preliminary screening to assess cultural fit, basic competencies, availability and compensation expectations. Maintain accurate candidate tracking, provide updates to hiring managers and key stakeholders throughout the process. Office & Administrative Management Facilities & Supplies: Manage and maintain the NYC Office and assist with basic administrative vendor support for the London Office. Serve as the primary liaison for office vendors e.g. building management, cleaning services, utilities, security. Coordinate all visitor scheduling including building access, meeting room bookings and preparation. Order and maintain office supplies and equipment, inventory management in line with set budgets. Maintain health and safety standards and policies, ensuring the office is a clean and safe working environment. IT & Onboarding Logistics: Coordinate with external IT support to manage equipment inventory for laptops, monitors, phones. Set up workstations for new hires and coordinate their logistical onboarding requirements. In person IT & equipment troubleshooting and support. Manage small volume of mail flow and courier services. Expense & Budget Support: Assist the Finance team with basic invoice submission and vendor payment tracking. Depositing checks and other financial administrative tasks. Culture & Events: Serve as part of the TM G Social Committee, providing insights and ideas as well as delivering cultural activations and thoughtful team building opportunities. Promote the day-to-day practices associated with building a stronger company engagement and commitment towards our company values. Plan and execute social events, team lunches, and annual holiday parties in NYC and sometimes coordinate cross-office virtual and in-person events. Maintain a welcoming and organized office environment fostering an authentic, inclusive, and connected workplace culture. Coordinate travel arrangements, ensuring alignment with company travel policies. SKILLS AND ATTRIBUTES Experience & Knowledge 4-6 years' experience in HR and/or office management, ideally within a small, fast-paced, or creative business environment. Experience supporting HR processes across the full employee lifecycle. Familiarity with US employment practices and compliance requirements federal and NY state. Experience using HRIS systems e.g. ADP, Cezanne, BambooHR, Ripple. Comfortable liaising with external vendors such as ADP, benefits brokers, and IT support. Experience coordinating recruitment logistics, interviews, and candidate communications. Exposure to performance review coordination and employee engagement initiatives. Organised and confident managing office operations, facilities, and vendor relationships. Comfortable with basic finance administration such as invoice tracking and expense submissions. Attributes & Mindset Highly organised, detail-oriented, and proactive with strong follow-through. Excellent communication and interpersonal skills, approachable, empathetic, and professional. Adaptable and comfortable working in a fast-paced, evolving environment. Confident in following process and being able to navigate sensitive situations professionally. Collaborative and people-focused enjoys supporting others and contributing to a positive team culture. Discreet and trustworthy when handling sensitive or confidential information. Problem-solver with a practical, “can-do” attitude and initiative to get things done. Able to balance multiple priorities and deadlines with a calm, structured approach. Culturally aware and inclusive in interactions across diverse teams. Bonus Skills (Nice to Have) Familiarity with event planning, internal communications, or company culture initiatives. Experience within the events, hospitality, or creative industries. Basic understanding of DEI, wellbeing, or employee engagement programs. Experience supporting cross-office communication or global teams. WHY TOTAL MANAGEMENT We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024. WHAT IS ON OFFER Competitive salary 22 days PTO plus set federal holidays Hybrid working, 4 days in the office and 1 day from home Additional 14 days per year work from home Health, Dental & Vision 401K Preferential Travel Rates Monthly Pay Day Meals & Company Socials

Combining pragmatism and science, Graphyte has created a carbon removal solution that accelerates progress in the race against climate change. Carbon Casting seamlessly fuses nature's ability to capture carbon with the reliability and durability of engineering, setting a new standard for carbon dioxide removal. The Role The Strategic Operations Manager plays a central role in helping the CEO and leadership team operate effectively and stay aligned as Graphyte scales. This role blends coordination, project execution, and business analysis - ideal for a proactive, organized, and resourceful operator who thrives in fast-moving environments. You'll handle the details that keep leadership moving efficiently, anticipate needs before they arise, and ensure cross-functional initiatives stay on track. This is a rare opportunity to work side-by-side with a founding executive team during a formative growth phase, with visibility into board-level strategy and upcoming growth initiatives. Key Responsibilities Executive & Leadership Support Manage scheduling, meeting prep, and coordination for the CEO and executive team. Plan itinerary and secure travel for C-Suite officers. Organize company events, offsites, and team learning initiatives. Support Board and investor communication logistics. Operational & Project Execution Drive special projects (“SWAT teams”) that strengthen internal processes, systems, and reporting. Partner with Finance, Engineering, Strategy, and Operations to track deliverables and remove roadblocks. Build lightweight tools and documentation for recurring workflows and decision-making. Culture & Internal Communications Support cross-team communication and alignment. Help reinforce a culture of accountability, transparency, and mission-driven collaboration. Be a trusted connector across departments - someone people turn to for clarity and follow-through. Strategic Insight & Anticipation Identify operational gaps and propose pragmatic solutions before they escalate. Synthesize information across teams to help leadership prioritize effectively. Contribute analytical or planning support for strategic initiatives (e.g., Investor engagement readiness, OKR planning and tracking). About You You're the kind of person who sees a bottleneck and quietly fixes it before anyone else notices. You value structure but aren't afraid to build it from scratch. You balance EQ and IQ - able to read the room, handle sensitive information with care, and move quickly without losing precision. Bonus points if you have a great sense of humor. Qualifications 3-6 years of experience in operations, consulting, finance, or strategy - or an MBA with relevant prior experience. Exceptional organizational and communication skills; calm under pressure and biased to action. High proficiency with PowerPoint, Excel, and project management tools (Asana, Notion, or equivalent). Comfortable in startup environments where priorities shift and autonomy is expected. Driven by mission, curiosity, and the satisfaction of making things work smoothly. Why Join Graphyte Direct exposure to the CEO and executive team of a fast-scaling climate tech company. Join a fast growing company with the support of some of Clean Tech's strongest investors. Hands-on experience across operations, finance, and strategic planning. A mission-driven team working on one of the world's most urgent challenges: permanent carbon removal. Competitive compensation and growth opportunities as the company expands.

The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support. The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models. Key Responsibilities · Serve as the primary point of contact for a panel of providers within a designated territory. · Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service. · Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week). · Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts. · Communicate performance expectations, program updates, and support resources in a clear and timely manner. · Collaborate with providers to implement quality improvement initiatives and care gap closure strategies. · Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform). · Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement. · Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives. · Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals. · Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders. · Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network. · Support planning and execution of provider meetings, events, and educational seminars. · Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives. · Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed. · Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction. · Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information. · Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports. · Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts. Skills & Competencies · Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships. · Strong critical thinking and problem-solving abilities. · Self-motivated, organized, and able to manage competing priorities. · Proficiency in Microsoft Office Suite and other relevant software platforms. · A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy. Core Attributes · Mission-driven and customer service-oriented · Strong sense of ownership and accountability · Analytical mindset with the ability to interpret data for actionable insights · Entrepreneurial spirit with a proactive approach to solving problems · High level of professionalism, integrity, and emotional intelligence Education & Experience · Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred). · 3+ years of experience in provider relations, network management, or a similar healthcare-facing role. · Knowledge of value-based care, managed care models, and healthcare provider operations. · Experience working with EMRs, performance reporting tools, and population health platforms is a plus.

Reports to Executive Management Full-time Salaried Management Buffalo, NY RCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports multiple industries including renewable energy and chemicals extending through detailed design through commissioning, and startup of process plants, delivering both modular shop-built and field-installed systems. RCM contracts with suppliers and outsources its equipment fabrications to capable shops in various geographies. RCM is seeking to hire an experienced General Manager and Principal Engineer to lead its team in Amherst, NY. RCM Technologies acquired the Thermal Kinetics Engineering company in 2018 to expand its process and industrial engineering capabilities, particularly through technology, patents, and intellectual property. This position requires managing the existing OEM-driven business and transforming a mostly chemical process focused group into a full-service engineering firm. Current core capabilities stem from a portfolio of patents commercialized in the fuel ethanol and renewable energy industries. Core capabilities encompass most of the common separations unit operations as listed previously plus work in crystallization and a few chemical reaction systems. Position Summary The General Manager is responsible for the overall strategic direction, operational management, and financial performance of Thermal Kinetics business unit. This includes overseeing project delivery, managing client relationships, driving business development, and supervising engineering staff. The manager ensures projects are completed on time, within budget, and to the highest quality standards while also fostering a culture of innovation, safety, and continuous improvement. Key Responsibilities Business Transformation & Growth Develop and execute transformation strategy: Create and implement a comprehensive plan to transition the firm from a primary focus on process engineering to offering a full range of engineering services, including mechanical, electrical, instrumentation, civil/structural, and project management capabilities. Identify and develop new service lines: Identify new service opportunities within existing core business and clients. Promote engineering services for local and regional industrial and chemical sectors. Operational & Financial Leadership Team Leadership & People Development Strategic hiring and upskilling: Identify staffing and skill gaps necessary for the transition and develop a strategy to address them. This will involve coordinating with other engineering offices and recruiting experienced engineers from various disciplines and creating professional development programs to cross-train existing staff and build the firm's new capabilities. Create and implement change management: Communicate the strategic vision and manage the organizational changes required for the transformation. Build a culture that embraces new challenges and fosters collaboration across different engineering disciplines. Manage operational change: Establish the new internal processes, workflows, and procedures required for a full-service firm, such as integrating multi-disciplinary teams on projects and managing a broader scope of services.Business Development & Client Relations Represent the firm's new capabilities: Act as the external face of RCM Thermal Kinetics. Represent its expanded capabilities to clients, industry groups, and at conferences to generate interest and new business. Manage strategic partnerships: Identify and secure partnerships with other firms or contractors to augment capabilities during the transition phase, ensuring the firm can deliver on its new "full-service" promises. Marketing and Sales: With sales staff direct identification of new market opportunities, grow the client base, and expand the firm's service offerings. Trade Events and Outreach: With key engineering staff and sales team represent the firm in professional organizations, with clients, and at industry events to build and maintain positive relationships. Strategic Planning: Develop and execute short-term and long-term strategic business plans to achieve company goals for growth, revenue, and profitability. Budget and Financial Management: In coordination with the CFO and his team prepare and oversee departmental budgets, manage financial forecasting, and review profit and loss reports. Project Contracting: Supervise and assist as needed Projects Managers and the Proposal Manager to manage contracts, prepare proposals and bids, and negotiate agreements with clients and partners. Provide mentorship, coaching, and professional development opportunities to team members to foster growth and improve performance. Conduct performance reviews, set clear goals, manage resource allocation to maximize team efficiency, and promote professional development and cross-training to build a versatile engineering team. Recruit, mentor, and cultivate a positive and collaborative work environment that encourages teamwork, high morale, and technical excellence. Technical & Quality Oversight Maintain a deep understanding of the firm's technical services and industry trends to guide strategic decisions and drive innovation. Direct and review engineering designs and changes, ensuring technical accuracy and soundness of methods used by staff. Oversee quality assurance and quality control (QA/QC) processes for all project deliverables, ensuring the team's work complies with all relevant industry standards, regulations, and safety codes. Required Qualifications Bachelor's degree in an engineering discipline (e.g., Civil, Mechanical, Electrical, or related). Master's degree in engineering management or an MBA is preferred. Minimum 15+ years of progressive experience in an engineering field, including 5-7 years in managerial or leadership roles with P&L responsibility. Professional Engineering (P.E.) license is required, in addition to proven experience in managing engineering operations, project delivery, and resource allocation. Demonstrated success in business unit leadership, client development, and organizational transformation. Expert-level technical knowledge relevant to the firm's specific engineering services. Proficiency with industry-standard software, such as computer-aided design (CAD) programs, project management software (e.g., MS Project). Strong analytical skills for evaluating technical information and complex problems. Skills and Competencies Leadership: Demonstrated ability to motivate, develop, and direct technical teams. Communication: Excellent written and oral communication skills to convey complex information to a variety of technical and non-technical audiences. Problem-Solving: Exceptional critical thinking and decision-making skills to address project-related issues. Strategic Thinking: Strong ability to build effective relationships with clients, team members, and senior management. Organizational: Proven ability to manage multiple projects, budgets, and schedules simultaneously. Client Development: Track record of building and expanding client relationships in industrial and chemical markets. RCM Technologies, Inc. RCM Technologies, Inc. (RCMT) is a premier single-source provider of engineering, business and technology solutions. Since 1971, RCMT's core strengths and expertise are a result of decades of delivering operational and engineering excellence across multiple industries such as Healthcare, Aerospace & Defense, Energy, Process & Industrial, Life Sciences, Data and Solutions. RCM Engineering Services division is a comprehensive Engineering/Architectural design and construction management firm providing clients with total solutions for their project needs. RCM provides the highest quality services in all engineering disciplines to utility, commercial, and industrial customers. At RCM, we believe the key to success is working with our clients to define the correct technical staff and resources necessary to assure each project phase can be executed within the client's guidelines. This requires technical personnel with a depth of experience in all phases of project execution. Over 510+ Engineers and Technical Designers on our staff ready to support our clients with their routine and complex engineering needs. Experienced, multi-discipline project teams offer the full range of comprehensive services necessary to successfully execute all aspects of power delivery, generation, commercial and industrial projects. Proven project management skills and tools are applied to all tasks to achieve budget and schedule commitments. Highly responsive, flexible, and cost-effective total solutions consistently delivering results that exceed our customers' expectations. Competitive Salary offered, along with benefits such as 401k, Stock Purchase Plan, Health, Dental and more. Salary and Title are commensurate with experience. Equal Opportunity Statement RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Disclaimer This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

LIVunLtd seeks a dynamic and experienced professional to join our team as an Area Manager with a specialization in hospitality, real estate-lifestyle services, and aquatic management. As an Area Manager, you will play a crucial role in leading a team of managers in providing high touch lifestyle, aquatic, and event programming services across a portfolio of locations. The ideal candidate will bring a wealth of experience in motivating a customer service-oriented staff, delivering high touch lifestyle services and operational excellence. As the Area Manager (AM) you are directly responsible for the comprehensive oversight of all property-amenity operations and lifestyle services. This includes ongoing collaboration with LIVunLtd's internal and field operations teams and interface well with clients/developers/boards. ESSENTIAL RESPONSIBILITIES • Have a positive uplifting team spirit. • Train, develop and support lifestyle managers to implement LIVunLtd's hospitality standards amongst their front line employees. Front line positions may include lifeguards, package room personnel, porters, bell hops, and receptionists. • Ensure that the amenities such as swimming pools, lounges, recreational and fitness facilities are maintained in a first class manner. • Conduct site inspections of all managed areas in order to maintain showroom ready conditions, safety, risk management, customer service (client, resident, guest, member) and LIVunLtd standards. • Recommend and implement operational improvements as needed. • Ensure that each location within your assigned accounts is reflective of LIVunLtd's core values, commitments, philosophy and policies. • Host team meetings and one-on-ones coaching sessions with onsite managers within your portfolio. • Attend meetings and maintain /cultivate relationships with all relevant on-site parties. • Provide operations leadership to management to inspire and enable them to deliver a premium customer experience directly reflective of LIVunLtd's high level of standards. • Create and ensure a safety first culture that is apparent in every operation daily. • Maintain and oversee full responsibility for the performance of operational budgets and scope of work within the contractual agreement. • Provide performance reports/updates to VP of Operations.*Ensure that all swimming pools are operated and maintained within DOH requirements. • Ensure all operation procedures and first rate practices are being demonstrated at every location. SKILLS AND QUALIFICATIONS • Proven track record of effective qualitative and quantitative judgement and decision making. • Strong business acumen including the ability to oversee multiple locations. Preference for those locations servicing concierge requests. • Proven track record of meeting and exceeding goals. • Experience in hiring, coaching and training teams to create an exceptional luxury brand experience. • Experience in maintaining pool operations, CPO.• Prolonged periods of standing and walking around. Must be able to commute and walk to multiple locations in one day. • Must be able to lift up to 25 pounds at a time. • Must be able and willing to get Lifeguard Certified. • Flexibility to work nights, weekends and holidays. • Appreciation for fitness and healthy living. BENEFITS As a Member of the LIVunLtd Team you can expect: • Growth opportunities • A fun, friendly, professional working environment • Competitive compensation within industry standards • Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance COMPENSATION The Area Manager position with LIVunLtd has a starting salary of $75,000-$80,000 per annum. The range above is a good faith estimate based on the expectations as laid out in the , however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the actual salary may vary from the estimates provided above.

The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers. Responsibilities Lead and motivate a trained staff to provide quality service to all customers in a timely manner Serve as the key liaison to sales and management to ensure consistent customer satisfaction Provide status and service reports to recommend next steps to management Qualifications Associate's degree or equivalent experience 3+ years' of experience either in technical support or management Excellent written and verbal communication skills

Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you someone who loves to help others and work as part of a team? Do you thrive in fast-paced environments and have previous experience in retail, food service or restaurant management? Do you like discounts on gas and free coffee? Then you may be the perfect addition to our team! What We Offer: Competitive Wages Professional Structured Training program Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days And much more! Managers In Training will learn how to successfully manage the day to day responsibilities of running an EG America convenience store location from our finest leaders. You can expect to spend time with a Training Manager and Supervising Manager during your training, working various shifts to learn about our company, our retail team, our vendors and our guests. This role supports the Store Manager and other team members in delivering an exceptional guest shopping experience. Training Process: During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location. During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. After training, Managers In Training become part of our bench leadership team, helping to fill in during absences until assigned to their own store. Looking for growth opportunities? Our parent company, EG America, operates nearly 1700 locations across the United State, so there are always opportunities for you to move up the ladder! What you'll do: Greet Guests with a warm welcome and a smile! After all, we are known for delivering exceptional Customer Service! Assist Store Manager with building and developing a strong store team: training, scheduling, and coaching team members. Act as a leader within the team by setting clear and measurable goals, holding self and others accountable, and communicating frequently and effectively. Monitor product levels on the sales floor, rotating stock and keeping product levels full. Our guests' count on us to be 100% in-stock at all times. Oversee quality control, merchandising, & food safety programs in locations that offer hot food. We love to keep a clean store. We work as a team to maintain the overall appearance and cleanliness of both interior and exterior of the store. Ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean! You will help by delegating and completing these tasks as necessary. Operate the cash register in an efficient manner In locations that offer hot food - Assist the Store Manager by overseeing quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Perform other duties as assigned at the discretion of the Store Manager or District Manager. Our doors are always open to our guests, rain or shine and on weekends & holidays. Each Team Member contributes to delivering the best experience to our Guests by participating in all parts of the job. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional Customer Service and have a strong retail management background, then we'd love to meet you. The rest can be taught! Minimum Education: High School or GED Preferred Education: Minimum Experience: 1 year retail or food experience Preferred Experience: 1 year in retail, guest service or restaurant, in a leadership role Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory Soft Skills: Comfortable talking and interacting with guests and team members High energy Ability to move from one activity to another quickly Team oriented; willing to give extra effort to help others Computer skills are helpful Scheduling: This position is full-time and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required. Hours & Conditions: Full-time - 40 regular hours maximum with 5 hours overtime required Travel: 5%. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so. Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate. Other: Specialized attire required in food establishments (hats or visors, gloves etc. provided)

Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of airports by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We are currently looking for our: General Manager - At JFK's NTO! What we offer The General Manager (GM) of The New Terminal One (NTO) at John F. Kennedy International Airport is the senior-most operational leader on-site, accountable for the overall performance, strategic execution, and commercial success of URW's flagship commercial program. Reporting to the Vice President - JFK and collaborating closely with Development, Leasing, Marketing, Legal and Finance teams, the GM drives operational excellence, fosters high-impact stakeholder relationships, and delivers on URW's ambitious vision to redefine the airport experience. A critical component of this role includes full ownership and oversight of URW's contractual relationship with the Terminal Operator. The GM ensures all service level agreements and operational requirements outlined in the contract are not only met but enforced-holding all parties accountable to key performance metrics, quality standards, and agreed-upon deliverables. This includes proactive coordination, issue escalation, compliance oversight, and risk mitigation across all shared operational domains. Acting as URW's primary liaison with key partners, including the Terminal Operator, the Port Authority of New York and New Jersey (PANYNJ), tenants, airline clients, and government agencies, the GM must navigate a highly matrixed environment with strategic agility, operational rigor, and a partnership-first mindset. Scope Terminal Strategy, Contract Oversight & Client Leadership Serve as a senior on-site representative and operational lead for The New Terminal One concessions program. Maintain full ownership of URW's contract with the Terminal Operator; ensure all contractual commitments are upheld and proactively enforce compliance, performance standards, and service delivery requirements. Escalate and resolve contract deviations or underperformance in collaboration with Legal, Operations, and senior leadership. Build and maintain trusted relationships with the Terminal Operator, PANYNJ, tenants, airline partners, and local stakeholders. Lead the development and execution of a comprehensive 5-year business plan for The New Terminal One, aligning URW's commercial, operational, and experiential goals with evolving passenger trends, client priorities, and airport partner strategies. Champion the terminal's commercial, operational, and customer experience strategies-ensuring full alignment with URW's brand and mission. Collaborate cross-functionally with Leasing, Marketing, Design, Development, and Tenant Coordination teams to deliver on project timelines and milestones. Lead external communication and positioning of NTO as a world-class travel, retail, and cultural destination. Financial Stewardship & Operational Oversight Develop and manage annual budgets (OPEX and CAPEX), ensuring alignment with financial targets and operational priorities. Monitor monthly financial performance, implement cost controls, and forecast short- and long-term expenses. Drive profitability and revenue generation through oversight of leasing performance, ancillary income, and storage programs. Oversee common area maintenance, vendor contract execution, and facility upkeep in partnership with terminal operators. Ensure contract and procurement compliance with corporate and regulatory standards. Tenant & Concession Management Serve as the primary point of contact for all concessionaires within NTO, ensuring tenant success from onboarding through operations. Support lease compliance, operational readiness, and retail performance-working closely with URW's Leasing and Tenant Coordination teams. Monitor construction activity and ensure it aligns with design, safety, and scheduling standards. Drive sales growth and tenant engagement initiatives, collaborating with the Marketing Director to launch programs that enhance the traveler experience. Partner with Retail Delivery and Leasing teams to ensure timely, high-quality store openings. Regulatory Compliance & Stakeholder Engagement Ensure the program is fully compliant with all airport regulations, DBE requirements, and local/state/federal mandates. Serve as a knowledgeable resource for navigating public sector frameworks, including Port Authority procedures and approvals. Lead efforts to meet or exceed DBE participation goals; oversee certification tracking, reporting, and compliance. Proactively identify risks or policy changes that may impact the business and drive mitigation strategies. Leadership & People Development Build and lead a high-performing site team with accountability, alignment, and a shared vision for excellence. Set goals and performance standards, conduct evaluations, and manage professional development for direct reports. Promote a culture of safety, collaboration, inclusivity, and innovation. Represent URW at community events, internal forums, airport committees, and partner functions. What we are looking for Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field; MBA or relevant graduate degree preferred. Minimum 7-10 years of progressive leadership experience in airport, real estate, retail, hospitality, or transportation environments. Proven experience managing complex budgets, client relationships, and vendor networks. Demonstrated success in cross-functional leadership, stakeholder engagement, and organizational change management. Familiarity with airport operations, public-private partnerships (P3), and regulatory compliance highly preferred. Proficient in Microsoft Office, budgeting tools, and project management software. Key Competencies Strategic Thinking - Sees the big picture; connects operational details to broader business objectives. Leadership - Empowers and inspires teams; sets clear direction and expectations. Operational Excellence - Delivers efficient, high-quality results through strong planning and execution. Stakeholder Management - Builds trusted partnerships with clients, public agencies, and internal departments. Financial Acumen - Manages budgets, forecasts, and financial performance with precision. Communication Skills - Articulates complex ideas clearly and persuasively across audiences. Agility - Adapts quickly in a fast-paced, ever-evolving environment. Customer-Centricity - Champions traveler experience and partner success at every touchpoint. Compensation Exempt $125,000 - $168,000 per year + Discretionary Annual Bonus What is important to us Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments. Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully. Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics. Join us in

Are you passionate about making a positive impact on children's lives? As General Manager, you will lead a diverse team, manage 4-wall swim school operations, and increase sales through enrollment while ensuring profitability. In this role, you will oversee our expanding aquatics programs, ensure a safe and clean environment, deliver a world-class customer experience, and engage the local community effectively. This role will be crucial in locally and nationally growing our brand and delivering consistent brand standards. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you! Benefits Paid Training Daily Pay available SafeSplash Brands Curriculum Certification Bonuses Opportunities Flexible Hours Free Swim Lessons for immediate family of employees Career Growth Health Insurance Paid-Time Off 401k Responsibilities: Operations Management Class Scheduling: Effectively manage scheduling and staffing levels to meet business demands and class mix. Risk Management and Compliance: Ensure all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law. Facilities: Ensure ongoing maintenance, cleanliness, and brand standards, including the interior, exterior, pool, and pump room are maintained. Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly. Financial Acumen Reporting: Leverage financial data and reporting to build and execute strategies to deliver the expected outcomes with revenue and profitability. Labor Management: Effective use of labor to maximize utilization and class mix. Budget Management: Monitor expenses while balancing the brand standards and financial outcomes. Cost Control: Implement cost-saving measures without compromising the quality of the services or the brand. Employee Management Hiring & Staffing: Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession. Training & Development: Provide initial training for new staff and ongoing education and development for all team members to enhance skills and stay current with standards. Retention-Focused: Cultivate a positive, inclusive workplace culture that encourages staff retention through team building, recognition, and growth opportunities. Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth. Customer Experience Customer Satisfaction: Deliver a world-class customer experience, leveraging Net Promotor Score (NPS) to measure effectiveness and adjust where needed. Customer Retention: Ensure consistent execution of processes to drive customer engagement and retention. Customer Follow-Up: Manage all customer requests effectively and promptly, as well as feedback from social platforms. Customer Reviews: Actively obtain customer feedback and reviews on platforms like Google, Yelp, and local landing pages to boost enrollment and SEO engagement. Marketing & Community Engagement Local Marketing: Develop and implement a local marketing strategy to promote the school's programs and ensure continuous growth and community involvement. Social Media Management: Create and manage social media posts on relevant platforms to encourage customer interaction, engagement, and enrollment. Competitive Awareness: Maintain a competitive advantage in the community through competitive analysis, pricing research, and staying informed about new openings. Community Relations: Build and maintain relationships with local businesses to enhance community visibility and create cross-promotional opportunities. Job Type Full-time Pay: Based on experience, location and volume impacts Weekdays, Weeknights and Weekends required 40+ hours a week (typically 40 hours a week; seasonality can impact this) Work Location: On-site Must be willing to travel within Suffolk County or 30 minutes Requirements 3-5 years of management experience leading large teams. (30+ employees) High school diploma or equivalent required; a bachelor's degree in recreation, sports management, business administration, or a related field is preferred. Strong written and verbal communication skills. Ability to multi-task in a fast-paced environment while being agile and taking initiative. Strong critical thinking skills and proactive approach to problem-solving. Must be able to lift 30 lbs. and be on your feet for long periods. CPR, First Aid, and AED certifications are required within 90 days of hire. (training provided) Lifeguard and Certified Pool Operator certifications preferred. Aquatics management or swim instruction experience is a plus.

HealthyLine is an innovative wellness company based in Midtown Manhattan, known for pioneering gemstone heat therapy technology. Our products combine natural gemstones, far-infrared heat, negative ions, and PEMF therapy to enhance health and relaxation. The company's showroom doubles as a retail space and a collaborative operations hub for creative and business teams. We are seeking a proactive, highly organized Assistant Manager / Executive Operations Support professional to work directly with our COO. This is a multifaceted role for someone who enjoys managing operations, coordinating projects, and engaging in marketing and partnership initiatives. What You'll Do This is a multitasking, in-house position designed for a proactive professional who thrives on variety. The role combines operations management, administrative support, marketing participation, and light showroom sales assistance. You'll work directly with the COO, assist in managing partnerships and internal teams, and help ensure smooth coordination across departments. Who You Are A self-starter with a balanced mix of operational discipline, creative thinking, and communication finesse. You thrive in a fast-paced environment, enjoy multitasking, and take pride in being the organizational backbone that keeps teams running smoothly. Fluent in Ukrainian, Russian and English languages Required Experience Fluent in the Ukrainian/Russian languages Bachelor's degree or equivalent experience in Business, Marketing, Operations, or related field. Minimum 3 years in administrative, managerial, or operational support roles. Strong written and verbal communication skills in English. High proficiency with Microsoft Office, Google Workspace, CRMs, and AI tools. Excellent organizational, multitasking, and time-management abilities. Experience managing small teams or coordinating complex projects. Reliable, professional, and discreet when handling confidential information. Willingness to occasionally extend hours when deadlines require. Why Join HealthyLine Competitive annual salary of $65,000. 7 paid holidays per year and 5 PTO (Paid Time Off) days annually.* Health insurance is available after 6 months of employment.* Opportunity to grow with an established yet innovative wellness brand. Engage in diverse, meaningful work that bridges operations, marketing, and creative collaboration. Friendly, motivated team environment in the heart of Manhattan. Stable, full-time position with long-term growth potential. Location: Midtown West, Manhattan, NY Schedule: Monday-Friday, 10:00 AM - 7:00 PM Salary: $65,000 annually What's Next We're looking to fill this role within the next two weeks. Initial interviews will begin immediately. If you're ready to join a company that values innovation, efficiency, and teamwork, we'd love to meet you. To Apply: Send your resume, LinkedIn profile, and a brief note on why this role excites you to [insert email or application link].

Join Our Leadership Team as Our General Manager At Lapine Fitness Studio (LFS), we're on a mission to transform lives and redefine the fitness experience in Brooklyn. As a growing Small Group Personal Training facility, we're seeking a General Manager to lead our coaching team, drive membership growth, and champion our culture of excellence. This is a high-impact leadership role that combines people development, operational leadership, and strategic sales execution - perfect for someone who thrives in both community-building and business growth. About LFS LFS is built on community, 6-star service, and care. We pride ourselves on delivering a premium training experience supported by an engaged, high-performing team. The General Manager is a cornerstone of this mission - leading with integrity, maintaining exceptional standards, and helping every member and coach feel supported and empowered. Core Responsibilities: Coaching (Approx. 15-20 Sessions/Week) Deliver high-quality small group personal training sessions Lead first sessions for new members to ensure a seamless and memorable introduction to LFS coaching and culture. Support high-traffic sessions to maintain consistency and exceptional member experiences (as needed) . Team Management & Development Conduct weekly 1:1 meetings with each coach to review performance, set goals, and identify growth opportunities. Host weekly team meetings to share updates, celebrate wins, and maintain alignment across the coaching staff. Perform weekly session audits to ensure coaching quality, consistency, and adherence to LFS standards. Be a culture carrier - model professionalism, care, and leadership in every interaction. Lead in-services to upskill the coaching team and strengthen the member experience. Sales Follow up with new leads to maximize conversion opportunities. Conduct sales calls with prospective members and ensure a smooth transition into onboarding Own, Track and report key sales metrics Collaborate with leadership to plan studio promotions, events, and community partnerships that support lead flow and brand visibility. Leadership & Strategy Attend and contribute to weekly Level 10 meetings - reviewing KPIs, quarterly projects, weekly to-dos, issues, and opportunities. Collaborate cross-functionally with Director of member expereince to strengthen community engagement, enhance retention, and foster a unified team culture. Take ownership of key KPIs and lead the development and execution of quarterly studio growth initiatives. Support staff hiring, onboarding, and training systems to maintain a world-class team. Ensure consistent alignment between LFS's mission, core values, and day-to-day execution. Provide ongoing insight and recommendations on programming, scheduling, and team performance. Hiring Support the recruitment, interviewing, and hiring of new coaches and front-line staff. Lead onboarding and training systems to ensure smooth integration into LFS culture and operations. Identify internal growth and leadership opportunities for team members. Maintain an updated talent pipeline and proactively seek high-quality candidates to support growth. Conduct periodic performance reviews to assess development, contribution, and cultural alignment What We're Looking For Proven Leadership Experience: 2+ years in fitness management, team leadership, or sales-driven roles. Sales & Communication Skills: A confident, empathetic communicator who thrives in conversations and conversions. Coaching Expertise: Experience in small group personal training, programming, and member engagement. Organizational Mastery: You balance systems and relationships with equal skill. Culture-Driven Leadership: You bring energy, accountability, and care to every interaction. Why Join LFS? Make a Real Impact: Lead a passionate team and help shape the growth of a leading Brooklyn fitness studio. Professional Growth: Access leadership mentorship, ongoing education, and meaningful career development. Positive Culture: Join a community of driven, supportive people who care deeply about their craft. Strategic Autonomy: Collaborate directly with ownership on vision, systems, and innovation. Position Details Location: South Slope, Brooklyn Hours: Full-time, in-person Compensation: $70,000 to $80,000 annually Interested? Email ****************** with the subject line "LFS GM opportunity" about why this role resonates with you.

THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Associate Boutique Manager, you will: Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships Create an optimal balance of sales and service by having the right people in the right place at the right time Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience THE QUALIFICATIONS The Manager has: The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and inspire the team to reach their highest potential A dedication to quality and investing in results that always add value to the business A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE REWARDS You will receive industry-leading pay & benefits at Aritzia: Competitive Pay Package We're committed to performance-based pay increases. Product Discount - Our famous product discount, online and in store Aspirational Workspace - Every detail is considered to connect to the energy of the culture. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Dual Store Manager New York City Luxury Brand is seeking talented candidates for a Dual Store Manager Opportunity for our boutiques in New York City! About the brand With a rich heritage and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand. Join the brand- and help shape our future. Position Summary: We are seeking an experienced and motivated Dual Store Manager to oversee our two New York City boutiques and drive operational excellence, client engagement, and sales performance across both locations. The ideal candidate is a strategic leader with the ability to deliver results through effective delegation, cross-store coordination, and team empowerment rather than direct task management. This role requires a passion for luxury retail, strong business acumen, and a proven ability to develop high-performing teams while ensuring brand consistency and profitability. Key Responsibilities: Demonstrates strong multi-unit management capability, ensuring both stores operate cohesively while tailoring strategies to each market's client base and performance goals. Oversee the performance, operations, and profitability of two NYC locations. Recruit, onboard, and retain a high-performing sales team in accordance with HR guidelines. Set monthly individual sales targets and drive performance through ongoing coaching and development. Lead by example through active presence on the sales floor, delivering best-in-class customer service. Address performance and behavioural issues in collaboration with Human Resources and in line with company policies. Conduct regular performance evaluations and foster a culture of accountability and growth. Organize and execute the annual inventory stock take. Analyze sales trends and identify market opportunities for growth and client acquisition. Qualifications & Skills: 5+ years of experience in luxury retail management, ideally multi-store or high-volume flagship. Proven track record of achieving sales goals and developing high-performing teams. Exceptional leadership, communication, and clienteling skills. Strong business acumen and analytical capabilities. Availability to work a flexible schedule including weekends and holidays as needed. Leadership Expectations: Host weekly team meetings to share business updates, store performance, and upcoming priorities. Foster open communication and gather team feedback to drive continuous improvement. Always represent the brand with professionalism and integrity. Benefits & Perks: Become a brand ambassador for the brand and join a global luxury fashion house. Competitive salary and 401(k) with company contribution. Medical, dental, and vision insurance. Paid vacation, personal, and sick time. Luxury Brand is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.

About the Role We are seeking a highly organized, detail-oriented, and service-driven Assistant General Manager (AGM) to support the daily operations of a luxury high-rise residential property in Harlem. The AGM plays a critical role in ensuring operational excellence, superior resident satisfaction, and efficient use of property management technology. Key Responsibilities Resident Experience & Communication Serve as a primary point of contact for residents, delivering prompt, professional, and solution-oriented service Respond to resident concerns, maintenance requests, and escalations using Carson Living and Entrata Maintain and monitor resident communication via email, text, and in-app messaging tools Operations & Administration Assist the General Manager in the day-to-day oversight of the building's operations, including vendor coordination and staff scheduling Track and manage tasks, leasing, and team initiatives using Trello Leasing & Financials Support leasing activity, renewals, and resident onboarding through Entrata Help track receivables, delinquencies, and resident billing Assist with budgeting and monthly reporting as required Team & Vendor Management Provide guidance to front desk, maintenance, and concierge teams when needed Assist with scheduling and oversight of contracted services (cleaning, pest control, HVAC, etc.) Coordinate with vendors for work orders, deliveries, and on-site service Qualifications 2-4 years of property management or hospitality operations experience Familiarity with luxury or Class A residential assets strongly preferred Proficiency in Entrata, G-Suite, Carson Living, and Trello Strong communication skills and a customer-first mindset Ability to prioritize, multitask, and maintain composure under pressure Flexible schedule and availability to handle after-hours emergencies, if needed Benefits Competitive salary and performance incentives ($90,000 Base) Comprehensive health, dental, and vision insurance Professional development opportunities Work in a premier Manhattan property with a best-in-class team Join us in delivering a luxury lifestyle experience to residents in one of New York City's most iconic residential addresses.