Lead manager jobs in North Carolina

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coaching, cash/expense management, inventory control, loss prevention, safety, and store appearance. What You'll Get Competitive weekly pay and bonus opportunities. A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at ************************* What You'll Do Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling. Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations. In conjunction with the other field leaders, ensure that every technician is SafeTech™ certified and through training, re-training and coaching that all technicians are performing quality installs or repairs on every job. Provide guidance and positive reinforcement surrounding proper vehicle and equipment maintenance and required recordkeeping -- occasionally collaborating with marketing associates to ensure the right materials are properly displayed. Provide world class customer service by responding quickly to client complaints/warranty issues. All other duties as assigned. What You'll Need High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience, preferred. Valid state-issued driver's license required. 3+ years of leadership experience with an innovative approach toward incenting performance. 3-5 years of experience in retail or service center environments; automotive experience preferred. Proficiency with Microsoft Office Suite, web applications, and general office equipment. Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce. Comfort working outside in a variety of weather conditions. Present a professional appearance and wear personal protective equipment. Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods. #LI-LL2 This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Careers *************************** Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Carowinds is looking for an experienced and high-energy Human Resources Area Manager to join our HR team. The primary function of this role is to provide accurate reporting, data analytics and data integrity support for our human capital management system (HCM). The Human Resources Area Manager will have an opportunity to partner with divisions to review and train employment standards regarding HCM. This position is a member of the Human Resources Leadership Team and reports directly to the Manager of Human Resources. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Managing data integrity, functionality, reporting, and user adoption of Ceridian Dayforce. Serve as the park liaison for all matters with HCM to include change management, communications, implementation, process improvements, and become an internal Subject Matter Expert on Ceridian Dayforce. Provide reporting, analytics and assistance with dashboards which deliver business intelligence needs in the areas of headcount, data changes, self-service usage, employment trends, etc. Ensure communications with Corporate team and local teams regarding interfaces and updates to product enhancements are represented and timely. Serve as the park point of contact to manage and resolve any issues with HCM system, monitor data integrity, interfaces, analyze data flows, test system changes and ensure all are operating correctly with the support of the technical team. Troubleshoot and follow ticket resolution process to appropriately remedy any system related technical issues. Assist in required review, testing and implementation of HCM system upgrades or patches. Produce and support a variety of reports or queries using appropriate reporting tools and assist in development of standard report queue for ongoing needs. Maintain awareness of current trends in HCM software with a focus on product and service development, delivery and support and application of key technologies. Partners with the HR team and department managers to drive necessary improvements of HCM tool and ancillary systems to support HCM needs. Oversees compliance by ensuring audits are conducted and ensure employment standards are pushing to incorporate state/federal/organizational requirements for continual process improvement. Maintains knowledge of current and emerging laws and regulations, and periodically reviews and updates applicable standards, trends and issues affecting the company work environment and policies. Be available to subordinate team members, park employees, and managers as a first point of contact for questions and guidance on fundamental HR topics. Handle sensitive information with extreme confidentiality. Participate in the Manager On-Duty program. The above duties are not meant to restrict initiative, but rather to define minimum activities. These duties may be altered to suit the needs of the company as needed. Qualifications: Bachelor's degree in Human Resources, Industrial Relations, Organizational Development, Business Administration, or related field. Requires 4 to 5 years of direct experience in HCM/HRIS or a combined amount of human resources generalist experience working within HCM/HRIS solutions. Related certifications, active professional memberships, or experience in the HCM/HRIS or Human Resources background is preferred. Proven relationship management, diplomacy, tact, and consultative abilities. Proficient in Microsoft Office products with high proficiency in Excel as well as HCM (Ceridian Dayforce) and timekeeping systems (UKG/Kronos). Excellent communication skills to make presentations and interact with various groups and individuals. Requires a working knowledge of local, State and Federal employment laws and regulations; ability to research and interpret employment laws and regulations and to develop action plans for implementation of those laws and regulations. A proven analytical problem-solver concerning systems and data issues. Ability to maintain a high degree of confidentiality. Ability to multitask, prioritize, and follow through on assignments, must have a sense of urgency in a fast-paced environment. Ability to be flexible and adjust and respond positively to changing business conditions. Proactive and collaborative approach to issue resolution and process improvement. Attention to detail and strong organizational skills are a must. Ability to work nights, weekends and holiday periods to meet business needs.

As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

The Plant Manager oversees daily plant operations, ensuring safe, efficient, and high-quality production. They lead supervisors and teams, manage schedules, ensure regulatory compliance, drive continuous improvement, and promote a strong safety culture. Responsibilities: Oversee daily plant operations to ensure safe, efficient, and high-quality production. Manage production schedules, KPIs, and team performance to meet customer demand. Lead and develop supervisors and staff, fostering a culture of safety and accountability. Ensure compliance with USDA, FDA, OSHA, HACCP, GMP, and food safety standards. Drive continuous improvement, cost control, and process efficiency. Coordinate with maintenance to minimize downtime and maintain facility standards. Qualifications: 7+ years in poultry or food manufacturing, including 3+ years in plant leadership. Strong knowledge of poultry processing and regulatory requirements. Proven success managing large teams and production performance. Excellent leadership, communication, and problem-solving skills. Proficiency in Microsoft Office (Excel required). HACCP certification; SQF/BRC or similar food safety credentials preferred. Bilingual skills a plus.

About Ace Retail Holdings Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities. Service, Passion, Respect, Integrity, Teamwork and Excellence General Job Summary The Assistant Manager, Operations manages overall store operations and the achievement of company goals and directives. Essential Duties and Responsibilities Customer Service Provide positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have Westlakes best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products. Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Ensure successful Loss Prevention, Safety and Internal Audits. Work with General Manager and Assistant Manager Merchandising on all aspects of running the store. Participate in weekly management staff meetings. Communicate issues to the appropriate Store Support Center department with General Manager approval. Assist with special projects within the district as set forth by the District Manager. Implement new Standard Operating Procedures into store execution. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Ensure that weekly price changes and label updates are completed timely and accurately. Oversee all cashiering functions including training, maintenance, audits, and reports. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Visit competition to be familiar with what they are doing. Perform all other duties as assigned. Inventory & Merchandising Assist to ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. Responsible for maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Hiring & Training of Associates Assist in training of all associates. Actively recruit and promote the advancement of Westlake Ace associates. Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager. Leadership Manage all aspects of store operations in the absence of the General Manager. Lead by example; be approachable by all associates and customers. Participate in store meetings. Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Prepare and challenge yourself for future advancement. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION Showing our love for the work we do, our customers, and our associates. RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY An authentic commitment to moral and ethical behavior. TEAMWORK Together we can achieve extraordinary things. EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Previous retail management experience preferred. Hardware experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $21.00 - $24.00 / hour For a full list of benefits and open positions, please visit us at: ***************************************************************** Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges. Responsibilities Develops and deploys Lane's Quality Control Model, ensuring consistency across projects and alignment with corporate standards. Collaborates with project teams to align execution methods, documentation, and inspection practices with Lane's corporate QMS procedures. Develops and maintains standard Inspection and Test Plans (ITPs), checklists, and process workflows for common construction activities. Leads the digitalization of quality workflows, including NCR tracking, inspection reporting, and performance dashboards. Coordinates with IT and QHSE Systems teams to enhance data integration and reporting capabilities within digital platforms. Conducts periodic reviews and process audits to evaluate QMS implementation effectiveness and identifies improvement opportunities. Develops and delivers training and guidance materials to project teams on quality processes, documentation standards, and tools. Serves as a key liaison between project quality personnel and corporate leadership, facilitating knowledge sharing and best practice dissemination. Supervises Quality Engineers responsible for QMS deployment, system support, and process improvement initiatives. Supports proposal and preconstruction efforts by advising on project-specific quality control approaches and resource needs. Supports continuous improvement through root cause analysis and the standardization of corrective and preventive actions. Maintains libraries of standardized forms, workflows, and training materials to ensure efficient access and consistent use across projects. Travels as needed to project sites. Performs other duties as assigned. Requirements Bachelor's Degree 8 years of progressive experience in construction quality management, process improvement, or QMS implementation. Experience leading or implementing digital quality management tools. Requirements Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.

The ideal candidate will have an ability to manage the daily operations of the retail boutique and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store. Responsibilities Manage daily operations of business and ensure sales goals are met Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing Assigns duties to relevant employees Conduct hiring and onboarding of new employees Ensure adherence to health and safety regulations Track and manage inventory at store Qualifications 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson Strong customer service, management and strong communication skills. Upper End Competitive pay up to $60K with incentive goals and bonus potential. Linkedin applications only

General Manager - Triangle Liquidators (Raleigh, NC) Who We Are Triangle Liquidators is a high-growth online auction company specializing in the resale of overstock, returns, and liquidation inventory to the general public. With a customer-focused approach and a data-driven warehouse model, we operate high-volume auctions in two markets across the Carolinas - Raleigh, NC and Williamston, SC. We're looking for a results-driven General Manager to lead our 55,000 sq. ft. facility in Raleigh, NC, overseeing all warehouse, auction, and front-office functions. Position Overview The General Manager (GM) is the top on-site leader responsible for aligning daily execution with company-wide goals. This role oversees the Auction Manager, Warehouse Managers, and Front Office Clerk, while taking full ownership of people leadership, KPI performance, and facility profitability. You'll report directly to the President & CEO and be expected to lead with both strategic direction and hands-on execution. Core Responsibilities Leadership & People Management Oversee daily performance of all department leads and their teams. Hire, train, retain, and hold team members accountable to company standards. Manage employee scheduling and timekeeping to fill all gaps in production and customer pickup needs Conduct quarterly performance reviews and ensure team alignment. Operational Execution Drive facility throughput: auction item volume, inventory flow, and customer pickup timelines. Ensure collaboration between departments to keep auctions on schedule and on quality. Identify and resolve operational challenges before they impact results. KPI Ownership & Reporting Deliver results across key performance categories: Auction throughput Customer pickup wait time Revenue performance Profit margin Hiring and retention Report progress to ownership and make data-driven decisions that improve performance. Facility Standards & Culture Maintain a clean, safe, and productive work environment. Enforce company policies, safety protocols, and standard operating procedures. Foster a positive, accountable culture that celebrates results. Qualifications Associate or Bachelor's degree preferred. 5+ years of management experience in warehouse, or retail environments (auction experience is preferred). Proven ability to lead department heads and motivate diverse teams. Strong organizational, analytical, and communication skills. Track record of hitting operational and financial targets. Comfortable working in a fast-paced, evolving business. Bilingual candidates encouraged to apply. What We Offer · OTE: $100,000 - $170,000 (based on experience & performance) · Bonus Structure: Clear, performance-based incentives. · Growth: Leadership advancement in a rapidly scaling company. · Culture: Supportive, accountable, and high-energy environment. · Benefits: Health, Dental, and Vision Insurance + 401(k) beginning 2026. · Impact: A key leadership role in a company that rewards results.

AT A GLANCE Broad River Retail is currently seeking a General Manager to join the Retail Team. If you believe that your people are your greatest asset and have a track record in retail or commissioned sales as a leader in a highly transactional, fast-paced retail environment, this role will be a great fit! A DAY IN THE LIFE AS THIS MEMORY MAKER Champions our Mission, Values, and Customer Beliefs Leads all sales activities and initiatives Oversees the consistent implementation of processes and policy standards across stores Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants Recruiting, hiring, and retaining top talent Be a hands-on, energetic sales leader with a passion for retail Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team Organize multiple competing priorities while meeting deadlines Maintain the highest standards of personal and professional conduct Maximize your own potential through continual self-improvement and accountability Focus on our customers' needs and strive to exceed their expectations Recognize others' values and work together in a respectful manner Seek efficiency through improving processes and technology Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities WHAT YOU'LL NEED TO SUCCEED Minimum of five (5) years of experience in Furniture Sales Management as a Store General Manager. Must have a track record in retail or commissioned sales and/or general management experience in a highly transactional, fast-paced retail environment Strong cognitive skills required, including the ability to learn quickly, handle multiple complex tasks simultaneously, and be highly productive without needing much supervision. Exceptional people skills anda strong work ethic are required A history of successfully managing a team of 10 or more Associates is required Enjoys a fast-paced retail sales environment with the ability to work a 40+ hour work week, including some nights and all weekends Ability to handle highly confidential information discreetly and professionally Superior interpersonal skills (written, verbal, presentation) Strong analytical and problem-solving skills Excellent time-management Computer skills/technology skills and mathematical skills Competent in the use of iPads and tablets Ability to perform additional functions that may be assigned at the discretion of management WORKPLACE ENVIRONMENT This role is primarily performed on the salesfloor. Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required. Candidates must be able to perform the essential physical requirements to accommodate the functions of this job. This is an in-store position and will be customer facing. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position. MEMORY MAKER PERKS AND BENEFITS Salary is based on numerous factors, including experience, knowledge, and skill. Performance-based bonus potential Medical, dental, vision, and life insurance options Paid time off and 401K matching contribution Employee discount (40%) at BRR locations Internal Opportunities for career growth and advancement CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘ Furnishing Life's Best Memories' . At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley Furniture licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude

About the Role The Operations Manager is responsible for building and running the operational engine that supports profitable, scalable growth. This role oversees all production functions across Install, Maintenance, and Gardening-ensuring jobs run efficiently, teams are supported, customers are satisfied, and financial targets are achieved. About Crown Town Landscapes: We're a high growth landscape company here in Charlotte - dedicated to creating and maintaining stunning outdoor spaces. Our team offers concierge support, ensuring a smooth, enjoyable experience to create the yard of a client's dreams. From design and installation to maintenance. This role exists to: Deliver consistent operational excellence Protect and grow gross margin Optimize labor and equipment utilization Build systems and processes that scale the company from ~$3M → $10M+ Free the President to focus on sales leadership, finance, and long-term strategy Responsibilities Leadership & Team Management Lead and develop the Install, Maintenance, and Gardening production teams Provide coaching, accountability, and performance management for department leads Run weekly production meetings with clear agendas and accountability Oversee hiring, onboarding, and training for operations roles Build a culture of professionalism, communication, efficiency, and safety Support crew lead development and succession planning Install Department Oversight (Acting Install PM for the first 6-18 months) Build weekly and daily install schedules for crews and subcontractors Ensure all jobs are fully staged-materials ordered, delivered, checked, and ready Coordinate with designers and sales on job readiness, change orders, and timelines Manage job budgets, labor tracking, and material accuracy Oversee workflow, site readiness, safety, and quality control Adjust schedules daily based on job progress and constraints Manage subcontractor coordination, vetting, onboarding, and compliance Maintenance Department Oversight (High-Level) Build annual, seasonal, and weekly route structures Implement labor efficiency targets and track performance Support the Maintenance PM in field execution, training, and crew development Ensure maintenance teams follow systems for job readiness, QC, and communication Oversee enhancement workflow alongside the Customer Success Manager Ensure fleet, tools, and materials are organized and functional Gardening Department Oversight Ensure garden crew schedules align with client expectations and revenue targets Work with the Design Support Specialist on plant procurement, recurring schedules, and job quality Support seasonal updates, annual installs, and specialty projects Build systems for plant health tracking, communication, and efficiency Scheduling & Resource Allocation Own the global production schedule across Install, Maintenance, and Gardening Ensure labor, equipment, materials, and subcontractors are allocated efficiently Maintain 4-6 week install backlog visibility and update Sales weekly Work with designers and sales team to lock in start dates based on capacity Adjust proactively based on weather, staffing, and supply chain constraints Procurement, Inventory, and Vendor Management Oversee procurement for Install, Maintenance, and Gardening Ensure accurate POs, early ordering, and proper staging Maintain strong vendor and nursery relationships Oversee inventory management of mulch, soil, stone, plant material, etc. Ensure fleet, trailers, tools, and equipment are maintained and operational Implement systems to reduce material errors, delays, and misorders Budgeting, Job Costing, and Financial Accountability Track job budgets, labor performance, and gross margin targets Review job costing with Install PM and Maintenance PM weekly Identify and correct issues causing margin slippage Ensure accurate time tracking and labor coding across departments Maintain operational profitability in partnership with the President Systems, Processes, and Scaling Infrastructure Build SOPs for all production workflows (install, gardening, maintenance, procurement, staging, scheduling, communication) Implement consistent execution standards across departments Create or refine production scorecards for measurement and accountability Develop training programs for crew leads and technicians Identify bottlenecks and implement high-ROI operational improvements Build repeatable systems that support growth to $5M → $8M → $10M+ Customer Experience & Communication Ensure smooth handoff between sales/design and operations Support team in resolving site issues, scheduling problems, and client concerns Implement communication standards for production teams Minimize callbacks through strong quality control and training Safety & Compliance Implement and enforce all jobsite safety protocols Ensure equipment checks, PPE compliance, and crew training Maintain documentation for incidents and corrective measures Promote a culture of safety and professionalism across teams Qualifications 3-4 years minimum experience Bachelor's degree preferred Preferred Skills Experience in Hardscapes

We are seeking a passionate General Manager for our new store opening in February! The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. Responsibilities: SALES LEADERSHIP: Creates an outstanding sales and Customer Service environment Strives for sales excellence and results Sets and evaluates weekly, monthly and seasonal goals for staff Works with customers and models excellent customer service and Clienteling skills Maximizes sales through strong floor supervision skills Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books STAFFING AND ASSOCIATE DEVELOPMENT: Networks in industry to recruit and hire high quality management and sales-oriented associates Fills all levels of open positions within the store in an urgent and timely manner Ensures adequate staff is available to meet business needs - schedules accordingly Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers Administers company personnel programs including appropriate performance reviews, compensation and employment records Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience Documents employee performance in a timely manner Creates enthusiasm and excitement within store to motivate high performance teams OPERATIONAL EXCELLENCE: Protects store payroll by managing wage costs, salaries, and allowable hours Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct Strives for 100% accuracy and compliance in cash, inventory, fixtures and property STORE STANDARDS: Execute floor-set and promotional directives; implements visual merchandising Supervises the overall cleanliness and organization of the sales floor and backroom Ensures store appearance and atmosphere supports and reinforces the brand image Understands, supports and complies with all company policies and procedures MERCHANDISING/VISUAL: Ensure execution of effective merchandising strategies and directives Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction Identify and communicate product concerns in a timely manner Communicate inventory needs to support the business goals FASHION/STYLING: Represents the fashion and style of Veronica Beard Knowledge of current fashion trends and styles Appreciation and demonstration of an overall finished fashion look Ensure staff is following Veronica Beard fashion guidelines. Comfortable with being on camera for social media purposes (both stills and video) Able to fluidly discuss product and fashion on camera Requirements: Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills Minimum of 2 years retail Store Management position/experience in women's apparel (or related field) Ability to work flexible schedule including nights and weekends Strong verbal and communication skills Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures Ability to create a quality working environment that will encourage others to develop and excel Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.

After nearly 15 years in the fashion corporate world, Pink Chicken Founder and CEO, Stacey Fraser, decided to take a break and focus on her young daughter and new baby girl while living in NYC and spending summer weekends at the beach. During nap times, she would sew garments made of a multitude of patterns from bright block prints to 60's florals. The spirit of sunny beach days and her love for vintage textiles came together to create easy and stylish pieces for the beach or dinner, for herself and her daughters. Today, Pink Chicken is more than a clothing company. We are a joyful flock of happy and creative souls who believe in spreading sunshine, creating original prints and patterns that are designed to last, giving back, sustainability and providing the best customer service to our loyal and growing community. Put that extra pep in your step, JOIN THE FLOCK! Position Summary: Fashion brand PINK CHICKEN is seeking an ASSISTANT STORE MANAGER to join our flock and assist with the Raleigh boutique. This is an exciting full time opportunity for someone with retail experience and a passion for customer service to assist with managing the daily operations of the store including sales, customer relationships, visual merchandising and staffing. The Assistant Store Manager is a brand ambassador tasked with supporting brand awareness and fostering a sense of community for customers and staff. They are responsible for supporting the store manager while leading through superb customer service, teamwork and achieving sales goals. Responsibilities: • Support the store culture and environment to drive success in all aspects of customer service, profitability, operations, associate development, and store presentation • Contribute to achieving sales goals and building customer relationships, modeling strong clienteling practices • Assist with customer outreach efforts and support initiatives to drive foot traffic to the store • Maintain strong product knowledge to support sales associates and enhance the customer experience • Assist with visual merchandising and help conceptualize and execute store window displays • Provide input on store orders by sharing observations of customer behavior and local sales trends • Support inventory management, including organizing back stock and restocking the sales floor as needed • Assist the Store Manager with interviewing, training, and supporting sales staff development • Provide guidance to sales associates on brand awareness and service techniques • Support the Store Manager in establishing and maintaining positive community relationships • Partner with the Store Manager to plan and execute in-store events • Model professionalism, integrity, and brand values in all interactions • Assist in executing plans and procedures to ensure smooth store operations • Uphold and support company standards, policies, and procedures Qualifications: • 3+ years of retail experience preferred, with 1+ year of supervisory or leadership experience •Demonstrated ability to drive sales while delivering excellent customer service • Excellent interpersonal skills with ability to develop strong relationships • Ability to be accountable and take ownership of actions in achieving goals • Strong team building and leadership skills • Excellent verbal and written communication skills • Thorough knowledge of retail store operations • Ability to stand and walk continuously, ensuring mobility throughout all areas of the store and availability to assist customers as needed • Must be able to frequently bend, lift, carry, and move merchandise and fixtures weighing up to 30 pounds as needed • Ability to work a flexible schedule including days, evenings, weekends, and holidays Compensation: At Pink Chicken, we are committed to providing competitive pay and benefits. Compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location. Equal Employment Opportunity Statement Pink Chicken is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Disability Accommodation We are committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Employment Eligibility Pink Chicken participates in the U.S. Department of Homeland Security's E-Verify program to confirm work authorization of all new employees. Employment is contingent upon completing Form I-9 and successfully passing the E-Verify process.

MODE Consignment Boutique is a trendy consignment store where shoppers can find a variety of women's clothing, shoes, handbags, jewelry, and more. We offer a range of items from popular brands such as Banana Republic, Madewell, and Free People, to high-end luxury brands like Chanel, Prada, and Louis Vuitton. MODE aims to provide fashionable options for all budgets and styles. Role Description This is a full-time on-site role for an Assistant Store Manager located in Durham, NC. The ASM will be responsible for managing day-to-day sales operations, providing excellent customer service, and training staff. This role involves driving sales, managing inventory, and ensuring a positive shopping experience for all customers. Qualifications Strong Communication and Customer Service skills Proven experience in Sales and Sales Management Ability to train and mentor sales staff effectively Excellent organizational and multitasking skills Ability to work in a fast-paced retail environment Experience in the fashion or retail industry is a must High school diploma or equivalent; additional qualifications are a plus

NexGen is seeking an experienced Field Operations Manager to oversee all concrete field operations Nationwide. Responsibilities Why NexGen? NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish. Why Gray? Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage , Manufacturing , Automotive , Distribution , Mission Critical , and Commercial . Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray. This pivotal role entails direct supervision over our General Superintendents across various domains, including Place and Finish, Field Engineering, and Project Execution sectors. Qualifications Bachelor's degree in construction science, construction management, engineering, or related field from an accredited college or university and 6 years of experience, or 10 years of construction related experience and/or training; or equivalent combination of education and experience. Concrete self-perform experience is required. Proficient in Microsoft programs, including Outlook, Excel, Word, Project, and PowerPoint. Willingness to travel up to 80% of the time. Exceptional organizational and communication skills. Oversee all field operations nationwide, ensuring projects are executed per the devised plans. Directly supervise General Superintendents in Place & Finish, Field Engineering, and Project domains. Develop comprehensive project plans and ensure meticulous execution by the field team. Source, direct, and align manpower resources to meet project execution goals. Maintain robust customer relationships, staying engaged with the customer throughout the project lifecycle. Communicate effectively with customer management to resolve any conflicts or issues arising during various project phases. Validate project status and provide recommendations to ensure execution goals are met. Visa Sponsorship: This role is not eligible for visa sponsorship. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member may be required to stand, walk, sit, use hands and arms, reach, and talk or hear. Supervisory Responsibilities This position has supervisory responsibilities over field and general superintendents. EEO Disclaimer Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #NexGen

Our shop managers play a vital role in creating an unforgettable bridal experience and leading the development of a thriving sales team. This role requires a winning mindset, a knack for problem solving, and love of fashion and people. They are responsible for hiring, training, and leading a dynamic team to meet/exceed all sales goals. This means fostering the most supportive and fun environment for their team and brides to thrive! Their warm and welcoming personality creates a comforting atmosphere that ensures every bride has an authentic and unforgettable experience. Being a Store Manager in our company is like running your own business, with the amazing backup of our marketing and leadership team that has grown this company from 1 store to 13 and counting in the past 17 years. Our managers geek out on the latest designer collections and business podcasts equally and are always helping us find ways to level up our in-store experience and collection for our brides. Our Store Managers are sales gurus. They love numbers and are motivated by healthy competition and can inspire others to challenge themselves. They are goal-getters who are also able to flex based on the ever-changing demands of the day. They bring the calm on the busy days and are cool under pressure. As a Store Manager, you'll not only build a team of the best stylists in the biz, but you'll also have the opportunity to work closely with designers and wedding professionals in your market to help your store excel. This could be your dream job if: You are an energetic, people person. If you have a contagious smile, a positive outlook, and the ability to spark up a conversation with anyone, this is the job for you. We are looking for someone who genuinely loves working with people, both our customers and stylists. You love to win. If you naturally lead the way and take responsibility on a team, this role could be a great fit for you. Competitive team leaders with a winning mindset thrive at a&bé. You have a way with words. You'll be communicating with everyone from your team, to brides, to designers, so strong verbal and written communication is a must. A high level of comfortability with direct conversations and providing and receiving feedback is essential. You have a Monica Geller level of attention to detail. We take the best care of our brides and think through every little detail and anticipate their needs before they do. You probably have a color-coordinated planner. You have a track record of success. Store Managers lead the charge in meeting and exceeding sales goals and conversion metrics each month, so we want to see that you've contributed to a team that has done that in the past. You work hard/play hard. Our brand was built on the foundation of a Midwestern work ethic, and we love building dynamic teams of people with integrity and awesome multi-tasking skills. Self-starters need only apply. You're a community builder: You're able to cultivate relationships with local vendors as well as national and international design partners. Networking is your jam! You thrive as a leader. We are looking for someone who loves building and developing a team, from hiring, training and motivating employees at every stage of their career with us. We are looking for someone who does not shy away from tough conversations. You enjoy a challenge. We are looking for someone who is energized by problem solving. You don't shy away from challenging situations, but rather thrive on finding creative solutions. You're cool as a cucumber under pressure. You have a bride who has moved up their wedding date, your bathroom has sprung a leak, and your right-hand stylist called out sick, but you're navigating the day with ease and grace and have everything under control. You are an Operations Wizard. You know your way around a good spreadsheet and can promptly drum up sales reports, expense reports, schedules, and payroll details with ease. You're typically ahead of deadlines, you overachiever, you. You're a ride or die. We're looking for a candidate who wants to be part of a growing business and who will commit to staying with our company for a long time. Ideally, you are entrepreneurial, eagerly take initiative, and are dedicated to improving at every opportunity. You have Saturday availability. This is a must. Saturday is the day to find your dress and pop the bubbly so it is required of everyone we hire to work this day. We promise it is the most fun day in the store! A Day in the life of a Store Manager: Lead the store to meet and exceed all sales goals through coaching, team selling, and leading appointments Oversee the client experience to ensure that we are creating amazing appointments and each and every client is thrilled with our brand Recruit and hire stylists and ensure that all new hires receive exceptional training and smooth onboarding Ongoing staff development of sales skills and product knowledge Responsible for the day-to-day operations of the shop including delegating tasks, staff scheduling, payroll, merchandising, reviewing and placing all bride orders, etc. Communicate with the remote leadership team sales trends, customer feedback, and staff development on the regular. The Brand: We have been in the bridal biz since 2006, so we know what's up! We were founded on the values of authenticity, improving, community, fun, design, and inclusion and every decision we make to this day is at the core of those values We are looking for people who are committed to helping us grow this brand and will stay with us for a minimum of one year We give back to organizations that all have a focus on supporting women (peep Girls Inc., Planned Parenthood, The Loveland Foundation, and the ACLU) Give me the Goods: We are a growing brand with lots of opportunities and we actively promote from within We offer health benefits for full-time salaried employees We have a 401(k) plan with a company match We offer paid vacation, sick and safe leave, and holidays We have an awesome employee discount Our stores are beautiful, inspiring places to work We have a set schedule which means regular shifts and days off each week a&bé x anna bé is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.

Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.

The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing and Fire Sprinkler) company that is currently looking for motivated candidates to join our growing team in Charlotte, NC. We are actively seeking a HVAC Service Manager with extensive experience in HVAC service operations, including maintenance programs, equipment replacements, system diagnostics, and retrofit projects. This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability, performance, and customer satisfaction. Key Responsibilities • Oversee the planning, execution, and delivery of HVAC service projects including preventive maintenance programs, equipment replacements, retrofits, and complex troubleshooting events while ensuring they meet quality standards, budget expectations, and established timelines • Coordinate with engineers, technicians, vendors, and clients to ensure service scopes are accurate, efficient, and compliant with all relevant codes, standards, and customer requirements • Develop and manage service project schedules and work plans, identifying manpower, subcontractors, and materials needed for successful project completion • Monitor project progress and field performance, adjusting plans as needed to resolve issues, mitigate risk, and maintain uptime for customer facilities • Maintain continuous communication with clients, team members, and stakeholders, providing regular updates, transparent reporting, and quick response to any concerns • Ensure all service activities comply with safety regulations and environmental standards, promoting a culture of safety and professionalism across all job sites Qualifications • Proven track record managing HVAC service projects with at least 7 years of experience in service management, service project oversight, or complex mechanical system maintenance • Strong technical knowledge of HVAC systems, diagnostics, equipment replacement strategies, and service based workflows • Excellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectives • Proficiency in service and construction project management software and tools • Bachelor's degree in Mechanical Engineering, Construction Management, or a related field is preferred Benefits • 401(k) matching • Dental insurance • Employee discount • Health insurance (free plan for one individual employee) • Life insurance: $20,000 benefit after 6 months • Paid time off • Parental leave • Referral program • Relocation assistance • Vision insurance Schedule • 10 hour shift Supplemental Pay Types • Bonus opportunities based on service project performance, customer satisfaction, and operational efficiency