Manager- Plant Operations-Jersey City Medical Center-Jersey City-NJ
Lead manager job in Jersey City, NJ
Job Title: Manager
Department: Plant Operations
Status: Full-Time
Shift: Day
Pay Range: $68,724.00 - $97,073.00 Annual
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
The Manager, Plant Operations at Jersey City Medical Center will manage an incredible team of engineers, mechanics, and operations specialists to ensure the highest levels of physical environment readiness in support of exceptional patient care. We need a hands-on leader who understands the dynamics of facility management across all relevant specialties, such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance. Reporting to the Assistant Director, Plant Operations you will assist in all aspects of large-scale plant operations initiatives and managing daily progress toward goals and key metrics.
As the Manager, Plant Operations, a typical day might include the following:
• Coordinating maintenance programs for the medical center and off-site facilities
• Participating in regular Environment of Care rounding to identify needed repairs or improvements
• Supporting construction or renovation efforts and ensuring proper ICRA and ILSM standards are followed
• Preparing for and participating in regulatory inspections, while keeping required records and documentation current and compliant
• Assisting in administering preventative maintenance programs and helping prioritize work schedules and repairs
• Reviewing expenditures for equipment repairs and supplies, and assisting in monitoring operating and capital budgets
This role might be for you if:
• You quickly identify problems, think critically, and contribute practical solutions in a fast-paced environment
• You adapt easily to changing priorities, new technologies, and unplanned maintenance or emergency situations
• You approach your work through a continuous improvement lens and encourage others to identify opportunities for better processes
• You are comfortable working within a project-based, deadline-driven setting
• You operate with a “safety first” mindset and are committed to supporting a safe, compliant, patient-centered environment
To be considered for this opportunity, you should have experience supporting the maintenance and operation of major building systems such as HVAC, electrical and power generation, refrigeration, plumbing, building infrastructure and envelope, and equipment and grounds maintenance A bachelor's degree in Mechanical, Electrical, Facilities Engineering, or a related field is preferred, along with 2+ years of related experience. Familiarity with regulatory compliance requirements for DNV, DOH, DCA, Municipal Building and Fire Departments is strongly desired. Experience coordinating preventative maintenance programs and working within a healthcare or hospital plant operations setting is highly preferred. Previous plant operations experience within a healthcare / hospital setting is also strongly preferred. If this reflects your skills, experience, and passion - please apply now!
Provider Engagement and Performance Manager
Lead manager job in New York, NY
The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support.
The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models.
Key Responsibilities
· Serve as the primary point of contact for a panel of providers within a designated territory.
· Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service.
· Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week).
· Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts.
· Communicate performance expectations, program updates, and support resources in a clear and timely manner.
· Collaborate with providers to implement quality improvement initiatives and care gap closure strategies.
· Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform).
· Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement.
· Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives.
· Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals.
· Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders.
· Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network.
· Support planning and execution of provider meetings, events, and educational seminars.
· Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives.
· Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed.
· Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction.
· Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information.
· Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports.
· Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts.
Skills & Competencies
· Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships.
· Strong critical thinking and problem-solving abilities.
· Self-motivated, organized, and able to manage competing priorities.
· Proficiency in Microsoft Office Suite and other relevant software platforms.
· A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy.
Core Attributes
· Mission-driven and customer service-oriented
· Strong sense of ownership and accountability
· Analytical mindset with the ability to interpret data for actionable insights
· Entrepreneurial spirit with a proactive approach to solving problems
· High level of professionalism, integrity, and emotional intelligence
Education & Experience
· Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred).
· 3+ years of experience in provider relations, network management, or a similar healthcare-facing role.
· Knowledge of value-based care, managed care models, and healthcare provider operations.
· Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
Senior Operations Manager / Operations Manager
Lead manager job in New York, NY
Senior Operations Manager (Restaurant / Airport Lounge)
LGA Airport
Plaza Premium Group
Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board!
Overall responsible for the operations and management of the day-to-day activities of a NEWLY BUILT airport restaurant. The work of the SR Operations Manager includes working within established corporate policies and procedures to achieve customer satisfaction, company standards of quality and safety, through quality customer service, communication and general problem solving, as well as coordinating administrative and operational activities of assigned team members. In addition, the role will perform a full range of evaluations of all positions and customer service duties in support of company and customer operations. The SR Operations Manager has proficient knowledge of all service level agreements and procedures and of all positions and owns the level of service for the operations.
Responsibilities:
Pre-Opening
Work closely with the pre-opening task force and finalize the pre-opening plans from a lounge operational point of view (project management).
Working with Facilities for knowledge of all equipment and working with vendors.
Support the USA operations team with open line of communication, mitigating surprises.
Coordinate with Learning & Development on restaurant trainee staff orientation, onboarding, and training.
Work closely with Procurement and be the local support in the sourcing of operating equipment and service providers.
Coordinate with Global / Regional IT in the setup of IT systems.
Restaurant Operations
Expert with LOP knowledge and drives all SLA executions through high level action plans.
Achieve set goals by prioritizing, organizing, and completing objectives/projects on the deadlines established.
Swift reaction to customer complaints and queries and follow up with operations team. Root cause analysis for recurring complaints as well as corrective and preventive actions to all complaints.
Attend Operations meetings and provide operational updates. Provide solutions to operational challenges.
Validating forecast traffic and staffing levels.
Proficient knowledge of culinary recipes and procedures.
Liaising with tri-party agreements to ensure service level agreements are met.
Ensuring the operations runs to contract obligations.
Procurement - ensure all products are procured and supplied. All par levels are to be maintained efficiently for the bar.
Responsible for all required Liquor Licenses for leadership and staff that is mandated.
Accountable for direct communication with leadership and facility department for ongoing repair and maintenance
Validating entire badging and parking system and compliance.
Working with airport relationships and guidelines.
Quality Standard & Brand Attributes
Delight the customer with every single interaction and require the same from the entire front-line team to create a positive experience for all guests.
Daily, weekly, monthly audits to ensure service level agreement per contract and inspections.
Ensure the service standards are maintained as per Operational Manuals as well as Corporate Policies & Procedures.
Perform e-LSQ to maintain regular internal audits of the lounge and of service.
People
Ensure lounge staff team members are trained competently and have the tools, resources and equipment needed to carry out their job functions effectively.
Design metrics, routines, and supporting tools to drive desired Culture, engagement, quality, sanitation, safety, security, and productivity standards in the team.
Requirements:
Minimum 8 years' experience in hospitality: hotel, resort, private club, or airport lounge. Ideally in F&B (restaurant and bar management) in a General Management role for at least 5 years.
Experience in a high-end, luxury hospitality or airport lounge environment is required and is an advantage.
Able to work under pressure with excellent time management.
Independent, capable in handling diversity in a multicultural organization
Willing to travel
Project management skills, organization skills, and strong time management skills
Strong written and verbal communication skills
Demonstrated knowledge in budget and forecast planning.
Leadership skills and the ability to motivate staff.
Proficiency with IT tools and systems. Can troubleshoot at basic user level (POS systems, Inventory software, Word, Excel, PowerPoint, SharePoint, Microsoft Teams).
Full Time - schedules are often irregular and may include some long days, nights, weekends, and holidays.
Business Operations Manager
Lead manager job in South Plainfield, NJ
Prime Line Packaging creates high-end, fully custom packaging for retail, luxury, and e-commerce brands. Our teams (creative, sales, marketing, production and finance) work closely together to deliver cohesive packaging collections and a top-tier client experience. We operate as a B2B partner managing complex, multi-step client projects. We are growing quickly and building a culture centered on communication, clarity, and continuous improvement.
Role Description
This is NOT a supply-chain, logistics, manufacturing, or warehouse operations role. This is a business operations leadership role focused on internal alignment, communication, and workflow improvement.
The Business Operations Manager will strengthen day-to-day communication, improve workflows between departments, and ensure projects move smoothly from initial concept through delivery.
This role is 100% onsite in South Plainfield, NJ.
What You'll Do
Improve internal workflows across creative, sales, marketing, finance, and project coordination
Lead cross-functional “pods” to increase communication and reduce bottlenecks
Set clear expectations, processes, and accountability structures
Identify operational gaps and implement simple, effective solutions
Improve visibility into timelines, handoffs, and project status
Support team leads and reinforce a culture of clarity and ownership
Translate leadership goals into concrete departmental actions
Qualifications:
5+ years in business operations, organizational operations, or project operations
Strong communicator who brings structure and clarity
Skilled at simplifying processes and aligning cross-functional teams
Comfortable onsite in a fast-paced, entrepreneurial environment
Experience with B2B or project-based businesses is a plus
Why Join Us:
High-impact, visible leadership role
Fast-growing, creative company
Low bureaucracy - you'll directly shape how we operate
Collaborative, supportive culture
Onsite environment with direct access to teams and leadership
Station Manager
Lead manager job in New York, NY
Job Title: Station Manager - NYC
We are seeking an experienced Station Manager to lead our New York City operations. The ideal candidate comes from the consolidation side of the freight forwarding industry and has strong experience within an NVOCC environment. This role is responsible for overseeing daily station activities, ensuring operational excellence, driving growth, and maintaining strong relationships with customers, carriers, and global partners.
Key Responsibilities:
Manage and oversee all station operations, including export/import consolidation, documentation, and cargo handling
Ensure compliance with all NVOCC, FMC, and international shipping regulations
Lead, mentor, and develop station staff to maintain high performance and service standards
Optimize workflows to improve efficiency, profitability, and customer satisfaction
Build and maintain strong vendor and carrier relationships to support service delivery
Monitor financial performance, budgets, and KPIs, providing reports to senior leadership
Resolve operational challenges and provide strategic direction to support continued growth
Qualifications:
5+ years of experience in freight forwarding, preferably with a focus on consolidation and NVOCC operations
Strong knowledge of international logistics, carrier networks, and industry regulations
Proven leadership ability with experience managing teams in a fast-paced environment
Excellent communication, problem-solving, and organizational skills
Cargowise experience
Ability to work onsite in New York City
Pricing Strategy and Operations Manager
Lead manager job in New York, NY
Duration: 6 Months
Pay Range: $54.19 - $68.00
Hybrid - NYC or Sunnyvale - Onsite 3 days a week - T/W/TH
Responsibilities:
• Structure and price Agency Deals in conjunction with Agency Development Leads
• Facilitate Agency Deal execution with internal parties (e.g. Legal, Revenue, Strategic Finance, Incentive Owners, Deal Desk, etc..)
• Track monthly deal pacing and quarterly accruals
• Calculate earned incentives and facilitate issuance to agencies
• Evaluate health and ROI of Agency Deal portfolio to optimize rate cards and deal performance
• Scale deal capacity through strategic & operational improvements to deal operations, in conjunction with relevant cross functional partners
Basic Qualifications:
- 3+ years in Sales Operations, Finance, Pricing, or other similar roles
- BA/BS degree
-Prior experience with SQL and Tableau
- Demonstrated experience in Microsoft Excel and PowerPoint and Google Docs
Technology Business Manager
Lead manager job in New York, NY
Oscar is working with a key client based out of New York City! They are looking for a Technology Business Manager to join their team.
As the Technology Business Manager, you will be expected to:
Define and review regularly with stakeholders from business, IT and Finance the list of use cases for technology business management for chargeback, service pricing, IT Total Cost of Ownership, benchmarking, etc.
Gather reports requirements from stakeholders in business, IT and Finance
Translate use cases and report requirements into a working set of operational and financial models, metrics, dashboards, and management reports
Identify and document all data sources, systems of records supporting the collection of data for analytics from systems of record and interpret data into information and share across multiple audiences
Implement operational and financial models, metrics, dashboards, and management reports in Apptio
Operationalize data collection and reporting monthly by loading, validating, and reviewing reports on a timely basis with business, IT and Finance stakeholders
Provide analytics for ad hoc IT strategic initiatives (sourcing strategy, cloud computing strategy, migration projects, application rationalization, etc)
Preferred Skills/Experience:
Bachelors-level degree in Finance and Accounting or a related field
3+ years experience in IT Finance or a TBM-related role
Strong working knowledge and hands-on experience with IBM Apptio.
Strong skills in MS Excel and PowerBI.
Experience in Technology Accounting, GAAP accounting, strategy advisory, FinOps, IT management consulting or IT Data Analytics
Ability to work with minimal supervision efficiently and effectively with multiple levels of management and staff across the organization, particularly within the Technology and Finance organizations
Knowledge of IT services and financial management processes and best practices such as budgeting, cost allocations for chargeback, benchmarking, service costing and service pricing.
Recap:
Location: New York City, NY (Hybrid)
Type: Long term Contract to Hire
W2 Rate: $68/hr - $78/hr dependent on relevant experience
If you think you're a good fit for the role, we'd love to hear from you!
Office Support Manager - New York, NY
Lead manager job in New York, NY
Role Purpose
Support the smooth, day-to-day running of SDCL's New York office by providing proactive, high-quality operational and administrative support to 11 team members. You will help keep the office organised, efficient, and welcoming, ensuring it runs smoothly, supports team productivity, and reflects SDCL's professional and sustainable values. This position is 4-5 days a week in the office.
Responsibilities
1) Reception & Hospitality
· Welcome visitors and offer refreshments.
· Ensure guests are pre-registered with building reception.
· Keep meeting rooms tidy, equipped, and ready to use.
· Maintain high front-of-house standards: presentation, refreshments, and daily upkeep.
2) Office, Facilities & Administration
· Support the overall running of the office - supplies, equipment, cleanliness, and efficiency.
· Set up video calls and check that tech and Wi-Fi are working properly.
· Liaise with suppliers (IT, cleaners, couriers, building management, etc.).
· Sort and distribute post and deliveries.
· Assist with onboarding and offboarding - desks, IT setup, and access passes.
· Order food and office supplies weekly, managing stock and avoiding waste.
· Keep shared areas (kitchen, fridge, coffee machine, plants) organised and well maintained.
· Source sustainable, good-value purchasing options.
· Act as a go-to person for small office issues or improvements.
· Support internal and external event planning - venues, catering, invites, and schedules.
· Help coordinate New York social events and manage small budgets.
· Support the Office Lead with budget tracking and cost efficiency.
3) Diary, Travel & Expenses
· Provide diary and travel support to two senior team members.
· Schedule meetings, calls, and follow-ups promptly.
· Coordinate business travel, including flights, accommodation, and expenses.
· Book travel and process expenses for US team members.
· Support visiting team members with local logistics and arrangements.
4) Operational Support
· Assist with admin tasks - formatting documents, note taking, filing.
· Maintain SDCL's CRM and digital filing systems.
· Help prepare meeting materials, upload documents, and support internal communications.
· Provide ad-hoc research and presentation support as needed.
5) Office Layout & Utilisation
· Help optimise office space to balance focus, collaboration, and comfort.
· Gather feedback and recommend improvements to enhance productivity and well-being.
6) Sustainability
· Promote recycling, waste reduction, and the elimination of single-use plastics.
· Manage sustainable purchasing for snacks, catering, and events.
· Encourage low-carbon commuting and energy-efficient practices.
· Support community and sustainability initiatives such as volunteering or education sessions.
Relevant Skills and Experience
At least 2+ years of administrative experience supporting a team and senior-level executives in a fast-paced environment
Must have experience working in Financial Services
Excellent written and verbal communication skills; ability to interface effectively with all levels of management
Can-do attitude, no job is too big or too small
Team player with a positive attitude
Exceptional attention to detail, able to multitask, and strong organisational skills
Must be dependable, self-motivated, driven and require minimal supervision
Proficiency in MS Office & Teams
Salary $65,000 - $85,000 pa
Application Process:
To apply, please email your resume along with a brief explanation of why you would be a suitable candidate for this role to ***************************
About SDCL
Sustainable Development Capital LLP (“SDCL”) is a specialist investment firm.
SDCL was established in 2007 and has a proven track record of financing and developing clean energy, energy efficiency and decentralised energy infrastructure projects in the UK, Continental Europe, North America and Asia.
SDCL was launched to facilitate investment into environmental infrastructure markets. It has always focussed on investing in projects that are good for the environment, good for people and commercially sustainable. Indeed, it has always said that “if it is not commercial, it is not sustainable”.
SDCL is headquartered in London and the group and its investment vehicles also operate worldwide from offices in New York and Dublin. SDCL is authorised and regulated in the UK by the Financial Conduct Authority.
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Manager Treasury Operations - Top Real Estate Fund
Lead manager job in New York, NY
About the Role:
Our client, a global alternative asset manager and top real estate fund, is seeking a Manager of Treasury Operations to join their team in New York, NY. Sitting within the Treasury and Capital Markets team, this individual will support systems and operations related to derivative and FX transactions, contributing to strategic project-based initiatives focused on FX hedging, interest rate risk, trade cost analysis, and operational optimization.
Responsibilities:
Oversee and enhance internal reporting, analytics, and trade cost tracking across a global derivatives portfolio using tools such as Power BI and Azure.
Drive process optimization initiatives within trading and treasury operations, ensuring data accuracy and workflow efficiency.
Collaborate closely with traders to translate business and system requirements into practical solutions for technology partners.
Manage all aspects of the trade lifecycle, from booking and regulatory reporting to post-trade activities such as confirmations, settlements, and counterparty documentation.
Monitor daily exposures, liquidity positions, and counterparty risk metrics, ensuring adherence to internal risk management policies.
Contribute to cross-functional projects focused on process automation, treasury infrastructure enhancements, and internal capital markets initiatives.
Qualifications:
Bachelor's degree in Finance, Accounting, Economics, or Information Systems
4-8 years of experience in banking, asset management, or corporate treasury
Hands-on exposure to FX and interest rate derivative operations and risk reporting
Proficient in Bloomberg, Excel, and trading platforms such as FXall, FXGO, or 360T
Skilled in data analytics and visualization tools (PowerBI, Azure, Tableau, SQL, Python)
Operations Manager Full Time Role
Lead manager job in New York, NY
About:
A premier luxury lifestyle company featured in Forbes is seeking a hands-on Operations Manager to lead Customer Service and build the systems that keep the business running. This is a producer role for someone who loves solving problems, improving processes, and turning vision into execution. You will manage CS, update SOPs, fix breakdowns quickly, and create scalable workflows across the company.
Key Responsibilities:
Customer Service Leadership
- Lead and coach the CS team day-to-day and ensure high-touch, accurate client support.
- Handle escalations directly and resolve issues quickly.
- Audit service quality and correct gaps immediately.
- Update and enforce SOPs so the team operates consistently at a high standard.
Operational Execution
- Translate the CEO's vision into clear plans and own their execution.
- Build new processes, checklists, and workflows that scale as the business grows.
- Identify breakdowns or inefficiencies and fix them fast.
- Maintain dashboards, KPIs, and weekly operational rhythms.
Process Improvement and Automation
- Streamline operations using Monday.com, Zendesk, Guru, and automation tools.
- Create tools, templates, and automations that eliminate manual work and reduce errors.
- Continuously refine systems to increase speed, clarity, and accuracy.
Problem Solving and Escalation Management
- Act as the first point of escalation for operational and client issues.
- Troubleshoot and resolve problems hands-on rather than pushing them to others.
- Ensure nothing slows down the team or affects the client experience.
Technology Oversight
- Manage day-to-day use of internal systems and coordinate with developers when updates are needed.
- Ensure tech tools support clarity, efficiency, and reliable service delivery.
Who You Are:
- You have a builder mindset and improve broken systems rather than simply managing them.
- You are service-driven and care deeply about accuracy, tone, and client experience.
- You move quickly while maintaining strong attention to detail.
- You communicate clearly and keep leadership and the team aligned.
- You have high ownership and never wait for someone else to fix problems.
Requirements:
- 3 plus years leading customer service or operations in a high-touch environment.
- Experience improving SOPs, systems, and workflows.
- Comfort using Monday.com, Ticketing Systems or other CS Tools, Guru, Google Workspace, and automations.
- Proven ability to run a CS team and execute projects from idea to completion.
- Availability in EST timezone, 8am to 5pm, with some flexibility on weekends.
Why Join Us:
This is a high-impact role where you will build the systems that power a luxury brand. You will work closely with the CEO, lead a small CS team, and own the operational foundation that enables the company to scale.
Application Process:
As a prestigious luxury company, we receive a high volume of applications for each role. To help us evaluate candidates thoughtfully and efficiently, we ask all applicants to complete a short set of written questions and include a brief video introduction.
Candidates who complete both the written questions and the video will be considered for the next stage of interviews. These responses allow us to get a meaningful sense of your communication style, problem-solving approach, and alignment with our values before moving forward.'
Questions:
Describe a time you inherited a broken or inefficient operational process. What specific steps did you take to fix it, and what was the result? Be as concrete as possible.
Explain your experience leading a Customer Service team in a high-touch or high-expectation environment. What were your responsibilities, and how did you ensure quality and accuracy?
Walk me through a system or workflow you built from scratch (SOP, automation, dashboard, training guide, etc.). What problem were you solving, what tools did you use, and how did you measure its success?
Our team often faces urgent client escalations and fast-moving operational issues. How do you stay calm, prioritize correctly, and make good decisions under pressure?
VIDEO ANSWER - Please record a short Loom video answering: Describe your management style. Include details on the smallest and largest teams you've managed, how you structured communication, and how you ensured consistent accountability and performance.
Submissions:
To apply, please send your responses to ****************************.
When submitting your application, be sure to include your Complete Response to Questionnaire, Loom Video, country of residence, LinkedIn profile, and resume.
IMPORTANT NOTE: Please do not call, text, or email the Founder regarding this role. All applications and communication must be submitted by following the application process above.
Healthcare Operations Manager
Lead manager job in New York, NY
Center (Practice) Manager
MedRite Urgent Care
MedRite Urgent Care is a fast-growing organization delivering modern, accessible urgent medical treatment and routine healthcare services that elevate the quality of life for our patients. Our team is committed to providing an exceptional patient experience-treating everyone like family.
We are seeking a dynamic Center (Practice) Manager who embodies our core values of being caring, knowledgeable, and exceptional. This leader will bring positivity, operational excellence, and an ownership mindset to their center, ensuring a culture of teamwork, accountability, and outstanding patient care. The Center (Practice) Manager works closely with the District Manager and Regional Director of Field Operations to drive success within their center.
The Center (Practice) Manager reports to the District Manager.
Core Competencies
Ownership Mentality
Demonstrates personal commitment to MedRite's mission through action.
Follows through on commitments and holds self and others accountable.
Helps establish clear responsibilities, workflows, and performance measurements.
Acts with Urgency
Quickly evaluates challenges and proposes effective solutions.
Remains calm and confident under pressure; adapts quickly to change.
Anticipates barriers and plans proactively.
Exudes Positivity
Builds rapport across levels and functions through friendliness, openness, and respect.
Fosters constructive relationships with diverse individuals.
Maintains a positive attitude in the face of obstacles or adversity.
Job Responsibilities
The Center (Practice) Manager will:
Leadership & Communication
Communicate effectively across all organizational channels.
Spend 90% of scheduled time on the center floor engaging with, coaching, and developing the team.
Maintain monthly scheduling in the Core Scheduler.
Ensure a monthly Net Promoter Score (NPS) of 85% or higher.
Operational Excellence
Maintain strong cross-functional knowledge of all roles and support as needed.
Collaborate with providers to ensure clinical and operational alignment.
Foster a culture of teamwork within the center and across the district.
Ensure exceptional patient experiences through MedRite's patient care model and feedback tools (NPS, Google reviews).
Address and resolve patient concerns immediately.
Talent Management
Recruit, interview, and select high-performing team members using the Talent Acquisition process.
Lead onboarding and training for new staff.
Provide ongoing coaching and performance feedback.
Partner with the District Manager and HR Business Partner to address performance issues.
Identify talent, assess potential, and develop succession plans.
Recognize and reward team performance.
Center Operations
Execute clinical and operational strategy in partnership with District Manager, Regional Director, and clinical leadership.
Manage center financial resources in partnership with leadership.
Oversee Occupational Health workflows to ensure flawless execution.
Manage labor, supplies, materials, and service resources efficiently; identify improvement opportunities.
Ensure brand standards, including surgical-level cleanliness, are consistently maintained.
Create staff schedules and process payroll.
Ensure compliance with all standard operating procedures.
Partner with clinical staff to ensure accuracy and quality of lab processes.
Perform additional duties as assigned.
Functional Competencies
People
Builds Effective Teams: Attracts top talent, develops team members, and drives engagement.
Patient Focus: Centers decisions and actions around patient needs and outcomes.
Performance
Drives Results: Demonstrates resilience, exceeds goals, and helps others achieve results.
Process
Operational Excellence: Anticipates trends, adapts processes, and aligns team actions to business goals.
Planning & Prioritization: Uses organizational goals to guide priorities and resource allocation.
Minimum Qualifications
Bachelor's degree or equivalent experience.
Demonstrated leadership experience (healthcare preferred).
Minimum of 45 hours per week with flexibility to support staff coverage.
Strong written and verbal communication skills.
Excellent organizational, time-management, and multitasking abilities.
Strong problem-solving and troubleshooting skills.
Comfort and adaptability in a fast-paced environment.
Keen attention to detail.
Proficiency with MS Excel, Word, and PowerPoint.
Ability to stand for prolonged periods and lift up to 50 lbs.
Benefits
Outstanding growth and career development opportunities.
Paid Time Off (PTO).
Medical, Dental, and Vision insurance.
401(k) with employer match
Operating Room Manager
Lead manager job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Website Operations Manager
Lead manager job in Parsippany-Troy Hills, NJ
Job Title: Website Operations Manager
Duration: 6 month duration to start, plus extensions
Hours/Week: 40 hours per week
Note:
Must have prior experience in a Product Owner role
Proficient in Jira
Must have experience partnering with IT teams & managing development sprint cycles
Feels comfortable and confident prioritizing development tickets on behalf of stakeholders
Ability to manage conflicting feedback from stakeholders to drive consensus and execution
Interview Process
1st Round: 30 min over Google Meet with HM
2nd Round: On-site, panel style
Job Description
Client is seeking a highly motivated self-starter to work as our Website Operations Manager. In this highly visible role you will be collaborating across the marketing and IT departments and be responsible for the end to end website planning and implementation process. Specifically the manager will be organizing the sprint planning cadence along with identifying the individual user stories and requirements necessary to bring digital priorities to life on GAF company owned web platforms. In this role the manager will be connecting the dots among internal stakeholders and systems to produce the appropriate content and materials to optimize the user experience across our respective customer audiences.
ESSENTIAL DUTIES
Drive technical Search Engine Optimization efforts to ensure the website is optimized and properly set up to drive organic traffic
Partner with the business analyst to define and write detailed user requirements for the development team
Review and test functionality against requirements prior to new features being published
Collaborate with the engineering team to plan and manage sprint capacity and overall cadence ensuring efficient continuous delivery of web materials
Define product roadmap and delivery calendar from what is acceptable as a minimum viable product with ongoing enhancements and refinements
Identify data driven decisions through analytics and testing
Maintain and optimize a web governance structure of alerts, prioritizing service ticket requests, continuous monitoring and troubleshooting to minimize errors and downtime
QUALIFICATIONS
Strong communication skills and ability to coordinate projects cross functionally
The ideal candidate has a balanced mix of technical skills and business acumen with a customer first mindset on how users behave within a digital experience with proven results
Experience working with enterprise web CMS platforms is required; experience with Sitecore is a plus
Working knowledge of managing content and configurations for new functional features across lower environments UAT through to live production on site
Experience with Google Analytics 4 to inform decisions is strongly preferred.
Experience managing website language translation, chatbot implementation, customer reviews integration, personalization features, and site optimization strategies across both product and services strongly preferred
Solid understanding of Agile development practices and forums (e.g. Scrum, Sprint Delivery, backlog grooming management
EDUCATION and ADDITIONAL EXPERIENCE
Bachelor's Degree required; MBA or relevant Master's Degree preferred
5-8 years of experience in leading/managing website development in a large cross functional team environment
Exceptional ability to co-create and work collectively with various business leaders and key stakeholders
Excellent oral and written communication skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively via the input of multiple parties; translate complexity into actionable actionable plans
Thanks and Regards,
Manisha Dabral
Signature IT World Inc.
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General Manager - JFK NTO
Lead manager job in New York, NY
Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of airports by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change.
We are currently looking for our:
General Manager - At JFK's NTO!
What we offer
The General Manager (GM) of The New Terminal One (NTO) at John F. Kennedy International Airport is the senior-most operational leader on-site, accountable for the overall performance, strategic execution, and commercial success of URW's flagship commercial program. Reporting to the Vice President - JFK and collaborating closely with Development, Leasing, Marketing, Legal and Finance teams, the GM drives operational excellence, fosters high-impact stakeholder relationships, and delivers on URW's ambitious vision to redefine the airport experience.
A critical component of this role includes full ownership and oversight of URW's contractual relationship with the Terminal Operator. The GM ensures all service level agreements and operational requirements outlined in the contract are not only met but enforced-holding all parties accountable to key performance metrics, quality standards, and agreed-upon deliverables. This includes proactive coordination, issue escalation, compliance oversight, and risk mitigation across all shared operational domains.
Acting as URW's primary liaison with key partners, including the Terminal Operator, the Port Authority of New York and New Jersey (PANYNJ), tenants, airline clients, and government agencies, the GM must navigate a highly matrixed environment with strategic agility, operational rigor, and a partnership-first mindset.
Scope
Terminal Strategy, Contract Oversight & Client Leadership
Serve as a senior on-site representative and operational lead for The New Terminal One concessions program.
Maintain full ownership of URW's contract with the Terminal Operator; ensure all contractual commitments are upheld and proactively enforce compliance, performance standards, and service delivery requirements.
Escalate and resolve contract deviations or underperformance in collaboration with Legal, Operations, and senior leadership.
Build and maintain trusted relationships with the Terminal Operator, PANYNJ, tenants, airline partners, and local stakeholders.
Lead the development and execution of a comprehensive 5-year business plan for The New Terminal One, aligning URW's commercial, operational, and experiential goals with evolving passenger trends, client priorities, and airport partner strategies.
Champion the terminal's commercial, operational, and customer experience strategies-ensuring full alignment with URW's brand and mission.
Collaborate cross-functionally with Leasing, Marketing, Design, Development, and Tenant Coordination teams to deliver on project timelines and milestones.
Lead external communication and positioning of NTO as a world-class travel, retail, and cultural destination.
Financial Stewardship & Operational Oversight
Develop and manage annual budgets (OPEX and CAPEX), ensuring alignment with financial targets and operational priorities.
Monitor monthly financial performance, implement cost controls, and forecast short- and long-term expenses.
Drive profitability and revenue generation through oversight of leasing performance, ancillary income, and storage programs.
Oversee common area maintenance, vendor contract execution, and facility upkeep in partnership with terminal operators.
Ensure contract and procurement compliance with corporate and regulatory standards.
Tenant & Concession Management
Serve as the primary point of contact for all concessionaires within NTO, ensuring tenant success from onboarding through operations.
Support lease compliance, operational readiness, and retail performance-working closely with URW's Leasing and Tenant Coordination teams.
Monitor construction activity and ensure it aligns with design, safety, and scheduling standards.
Drive sales growth and tenant engagement initiatives, collaborating with the Marketing Director to launch programs that enhance the traveler experience.
Partner with Retail Delivery and Leasing teams to ensure timely, high-quality store openings.
Regulatory Compliance & Stakeholder Engagement
Ensure the program is fully compliant with all airport regulations, DBE requirements, and local/state/federal mandates.
Serve as a knowledgeable resource for navigating public sector frameworks, including Port Authority procedures and approvals.
Lead efforts to meet or exceed DBE participation goals; oversee certification tracking, reporting, and compliance.
Proactively identify risks or policy changes that may impact the business and drive mitigation strategies.
Leadership & People Development
Build and lead a high-performing site team with accountability, alignment, and a shared vision for excellence.
Set goals and performance standards, conduct evaluations, and manage professional development for direct reports.
Promote a culture of safety, collaboration, inclusivity, and innovation.
Represent URW at community events, internal forums, airport committees, and partner functions.
What we are looking for
Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field; MBA or relevant graduate degree preferred.
Minimum 7-10 years of progressive leadership experience in airport, real estate, retail, hospitality, or transportation environments.
Proven experience managing complex budgets, client relationships, and vendor networks.
Demonstrated success in cross-functional leadership, stakeholder engagement, and organizational change management.
Familiarity with airport operations, public-private partnerships (P3), and regulatory compliance highly preferred.
Proficient in Microsoft Office, budgeting tools, and project management software.
Key Competencies
Strategic Thinking - Sees the big picture; connects operational details to broader business objectives.
Leadership - Empowers and inspires teams; sets clear direction and expectations.
Operational Excellence - Delivers efficient, high-quality results through strong planning and execution.
Stakeholder Management - Builds trusted partnerships with clients, public agencies, and internal departments.
Financial Acumen - Manages budgets, forecasts, and financial performance with precision.
Communication Skills - Articulates complex ideas clearly and persuasively across audiences.
Agility - Adapts quickly in a fast-paced, ever-evolving environment.
Customer-Centricity - Champions traveler experience and partner success at every touchpoint.
Compensation
Exempt
$125,000 - $168,000 per year + Discretionary Annual Bonus
What is important to us
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Join us in
Operations Manager
Lead manager job in Eatontown, NJ
We are seeking a proactive and detail-oriented Operations Manager to lead and oversee daily operational activities for a services based business delivering live event production, entertainment coordination, growing retail experience and event logistics. This role involves managing a team of direct reports, focusing on team works, establishing / improving core processes, building and managing workflows, and driving operational excellence to meet organizational goals. The ideal candidate will possess strong leadership skills, a results-driven mindset, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Team Leadership: Manage, mentor, and develop a team of four direct reports, fostering a collaborative and high-performing environment.
Team member 1 on 1s
Group Goals
Personal Development Goals
Time Management
Employee Handbook / Training
Operational Efficiency: Oversee daily operations to work to establish new processes that are efficient, cost-effective, and aligned with organizational objectives.
Job Planning
Day to Day / Weekly scheduling of staff
Develop and implement core processes for the following
Production / Event Workflow
Rental Dry or Staffed
Warehouse Inventory
Asset Tracking / Management
Performance Monitoring: Develop and track key performance indicators (KPIs) and analyze operational data to identify areas for improvement and implement solutions. This may include evaluation of event P&Ls, staff hours, and operational costs.
Process Improvement: Address operational challenges proactively and implement solutions to minimize disruptions.
Qualifications
Must have prior experience managing a team of direct reports
Must be able to work on site with flexible hours to meet client needs
What we Offer
Small Team dynamics working directly with ownership
Great Compensation & Benefits
Fast paced growing business environment
Compensation will be based on experience with a target range between 80-120K
Operations Manager
Lead manager job in Jersey City, NJ
We are seeking a highly organized and proactive Operations Manager and Property Management Coordinator to support our team in delivering exceptional service to tenants and maintaining operational excellence. This role combines property management, vendor coordination, financial administration, and operational support to ensure smooth day-to-day operations. This role will work closely with our Director of Operations and will sit fully on-site in Jersey City.
Key Responsibilities
Maintenance Coordination & Property Management
Respond promptly to resident maintenance requests and service calls, dispatching technicians or vendors within established timelines.
Monitor and ensure timely completion of work orders in compliance with company standards.
Conduct follow-ups with tenants to confirm satisfaction and resolution of maintenance issues.
Perform weekly on-site inspections to maintain operational and maintenance standards.
Research, evaluate, and onboard qualified vendors and service providers.
Manage RFP processes to secure competitive pricing and quality service.
Serve as the primary point of contact for operational and maintenance vendors, fostering strong relationships.
Review and process invoices for accuracy and completeness.
Manage office and maintenance supply orders, maintaining proper documentation and inventory.
Track and maintain financial records, including banking matters.
Perform accounting tasks using Excel and QuickBooks.
Provide direct assistance to the Director of Operations with administrative tasks, project coordination, and special initiatives.
Support operational reporting, documentation, and compliance tracking.
Identify and implement process improvements to enhance efficiency and tenant satisfaction.
Oversee daily office activities, including correspondence and budget management for multiple properties.
Organize and track timelines for current inventory and future business development activities.
Conduct online research on investment opportunities and market trends.
Qualifications
Bachelors Degree in Business
Strong organizational and multitasking skills.
Excellent communication and relationship management abilities.
Proficiency in Microsoft Excel and QuickBooks.
Experience in property management or operations preferred.
Operations Manager
Lead manager job in Newark, NJ
Operations Manager - Aviation Security Company
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Global Elite Group provides world-class aviation security, airport operations support, and regulatory compliance services at major airports across the United States. Our mission is simple:
Protect people. Secure operations. Deliver excellence, every flight, every shift, every day.
Our teams safeguard critical aviation infrastructure, support airlines and airport authorities, and strengthen national security through consistent, high-quality operational performance.
If you are an experienced aviation or airport operations professional ready for a leadership role with impact, we invite you to apply.
Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Position Overview:
Global Elite Group is hiring an Operations Manager to oversee daily aviation security operations at Newark Liberty International Airport (EWR). This role leads front-line security teams, ensures regulatory compliance (TSA / Port Authority of NY & NJ), supports airline partners, and drives a culture of safety, accountability, and operational excellence.
This position is ideal for a mission-driven leader who thrives in a fast-paced airport environment and is ready to step into a high-visibility operations role.
Compensation & Benefits:
Salary: $55,000-$65,000 per year
Medical, Dental, Vision, AFLAC,
Paid Time Off + Holiday Pay
401(k) with employer match
Employee engagement, development, and advancement pathways
A dynamic airport operations environment that strengthens your judgment, leadership skills, and professional growth
Opportunities to collaborate with TSA, airport authorities, airline clients, and law enforcement partners
Key Responsibilities:
Airport & Security Operations Leadership
Lead and supervise aviation security teams to ensure safe, compliant, and efficient operations
Maintain full compliance with TSA, Port Authority of NY/NJ, and company security regulations
Provide immediate operational support to airlines and airport partners
Team Management & Training
Manage scheduling, staffing, and deployment to ensure adequate security coverage
Train, coach, and evaluate supervisors and officers (initial, recurrent, and remedial training)
Conduct performance reviews and corrective action plans
Compliance & Incident Management
Conduct quality assurance checks and ensure adherence to all security SOPs
Investigate incidents and complete required reports
Participate in airport emergency exercises, TSA audits, tabletop drills, and security planning meetings
Operational Readiness
Ensure readiness of personnel, equipment, vehicles, and procedures at all times
Report staffing gaps, operational challenges, or compliance concerns to station leadership
Maintain professionalism and situational awareness in a fast-moving airport environment
Required Qualifications:
High school diploma or GED
Valid New Jersey SORA license
Ability to obtain and maintain an EWR SIDA badge with customs seal
Valid driver's license (airside operations required)
2-3+ years of leadership experience in airport operations, aviation security, or transportation security
Strong communication, decision-making, and problem-solving skills
Ability to lead teams in a 24/7 airport schedule environment
Proven ability to enforce policies, maintain standards, and ensure regulatory compliance
Flexibility to work nights, weekends, and holidays
Preferred Experience:
Aviation security management
Airport operations supervision
TSA-regulated operations
Airline station operations
Emergency response or incident management in an airport environment
Security program management (ASP, AOSSP, AOSSP-Air Cargo)
Why Join Us?
Joining Global Elite Group means stepping into a mission-driven role at one of the nation's busiest and most complex airports, where your leadership directly contributes to aviation safety and homeland security. As an Operations Manager, you will collaborate closely with TSA, CBP, airline partners, and airport authorities, becoming a trusted operational leader within the airport ecosystem. You'll have the opportunity to grow your career in operations management, compliance, or regional leadership, all while being part of a company nationally recognized for its commitment to excellence, integrity, and best-in-class aviation security services.
Commercial Insurance Department Manager
Lead manager job in Mercerville, NJ
Property and Casualty Insurance Industry
Mercer County, NJ
The Department Manager oversees the guidance, growth, and management of the Commercial Insurance Team focused on the sales and servicing of both new and existing client policies. This role entails offering technical expertise to facilitate the inside service for clients, both new and current, by managing sales, account development, and troubleshooting in line with the agency's goals and procedures. The aim is to bolster client retention and explore new prospect opportunities to enhance and expand the Unit.
Responsibilities encompass a wide range of tasks, including but not limited to: managing service staff, mentoring, and fostering their development. The Manager will handle employee management by setting priorities, creating work plans and schedules, addressing departmental issues, monitoring attendance, and approving expense reports. The management of staff includes tasks like interviewing, hiring, training, supporting career advancement, conducting performance evaluations, implementing performance improvement plans, and managing terminations. Additionally, the Manager will supervise all unit staff in relation to selling, processing, and servicing the insurance needs of clients.
It is essential to create a workplace that attracts and retains highly skilled employees while ensuring the Department operates efficiently to meet or surpass sales, retention, and service objectives. The Manager will also outline educational and career development pathways for all Commercial Lines personnel. Hands-on assistance, training, and mentorship will be provided to team members to support their professional growth and success. Goals for both individuals and the department will be established, monitored, and assessed regularly through performance reviews and monthly progress reports. Encouraging teamwork and a culture focused on sales within the department is key. Account rounding and cross-selling or referral opportunities should be actively promoted. The Manager will collaborate with Account Managers to review account retention, guaranteeing compliance with retention goals and achieving agency targets for retained business through proactive initiatives.
Monthly meetings will be held to discuss market conditions, competitor insights, product updates, and client servicing. Additionally, renewal meetings with all Commercial Account Managers and production staff will be conducted to ensure that renewals are addressed promptly.
Candidates must possess valid Property/Casualty/Life/Health Lines Licenses, where applicable, with a preference for a Bachelor's Degree. A minimum of 7 to 10 years of experience in Commercial account management or processing, particularly in an agency or risk management setting, is necessary, alongside 3 to 5 years of preferred supervisory experience. Industry designations such as ARM, CIC, or CPCU are advantageous, or the candidate should seek further knowledge through relevant courses with the intention of obtaining such certifications. A comprehensive understanding of agency management systems, workflow procedures, underwriting, and sales and service processes is essential, along with a high standard of professionalism, ethical conduct, and visionary leadership qualities.
Sourcing & Costing, Associate Manager
Lead manager job in New York, NY
The Associate Manager, Costing & Sourcing will play a key role to assist the SVP Production & Sourcing to managing product costs across multiple brands with both internal teams and vendors. This role requires strong costing knowledge, advanced Excel skills and the ability to coordinate with cross-functional teams and global vendors in a fast-paced environment.
Responsibilities:
Coordinate costing for high-volume SKUs across multiple internal teams & vendors.
Follow up with internal teams and vendors regarding the cost of garments, factoring in materials, trims, labor, freight & duty.
Understand cost terms & components including FOB, CIF, duty and freight, ensuring accuracy and alignment with company margin targets and brand pricing strategies.
Serve as the key liaison between the SVP of Production & Sourcing, Production teams, sales department and external vendors.
Maintain proactive communication with internal teams& vendors regarding costing due date & updates.
Build, manage and optimize Excel templates, spreadsheets and formulas for large datasets.
Support the cost management process, bringing a strong understanding of material and garment construction.
Utilize SAP and Excel to manage and track costing data.
Qualifications:
3-5 years of experience in Production, Sourcing or Product Development with a strong focus on costing.
Knowledge of costing terms, components and apparel manufacturing process.
Advanced Excel Skills, including the ability to handle large datasets and create complex formulas.
SAP Experience preferred.
Strong organizational and time management skills
Verbal and written communication skills; proactive and detail oriented
Ability to work on-site
Annual salary starting at $90,000.
The disclosed salary range is commensurate with experience and does not reflect the total compensation package. Our associates have access to other valuable benefits that our Human Resources team is happy to share with candidates during the interview process.
Assistant General Manager-Food Service
Lead manager job in New York, NY
Assistant General Manager
We're looking for an experienced Assistant General Manager to help lead daily operations, motivate a high-performing team, and deliver an exceptional customer experience. The AGM supports hiring, training, scheduling, and coaching while ensuring service, safety, and quality standards are always met. This role is hands-on, customer-focused, and essential to our store's success.
What You'll Do
Support the General Manager in hiring, training, coaching, and performance management
Lead and motivate the team to deliver fast, friendly, and consistent customer service
Maintain high standards for food safety, cleanliness, and store presentation
Assist with scheduling, inventory, ordering, and daily operational planning
Help drive sales, manage labor costs, and meet financial goals
Handle customer concerns and resolve issues quickly
Communicate clearly, lead team meetings, and support a positive work culture
What We're Looking For
Experience in retail, hospitality, or restaurant leadership
Strong communication and people-development skills
Ability to lead by example and manage a fast-paced environment
Solid understanding of operations, safety, and customer service
Problem solver who can make decisions and support business goals
Perks & Requirements
Full-time, exempt position
Hybrid schedule: 4 days onsite + 1 flexible day
Some travel for training or meetings may be required
Must meet all local certification requirements (e.g., food safety)