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  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Lead manager job in Saint Petersburg, FL

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 7d ago
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  • MANAGER, OPERATIONAL EXCELLENCE

    Crown Cork & Seal USA, Inc.

    Lead manager job in Tampa, FL

    CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring the best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals. Job Accountabilities This position will work to identify high value project opportunities within the CAPP division, build cross functional project teams, and execute results-driven rapid Kaizen events. The incumbent will develop and prepare materials for use in the events, coordinate with plant management and participants, lead instruction on the use of process improvement tools, facilitate team decisions, manage team work, resolve team conflict, assist in the development of implementation action plans, and conduct follow-up activities through audits and process monitoring. Primary focus for the position will be in driving value through teams throughout our manufacturing sites, however can support all other areas of the business as demand dictates. Key Priorities: Annual CI Strategy: Develop and execute a comprehensive CI strategy that aligns with the Division goals and objectives. Lead the CI Steering team in execution of the annual CI strategy. Collaborate with plant leaders to ensure improvements are successfully implemented and sustained. Analyze and Improve Processes: Collaborate with plant leaders to identify inefficiencies in organizational workflows and develop solutions that drive operational improvement to meet key performance commitments. Implement Lean Methodologies: Utilize CI tools, methodologies, and techniques like Process / Value Stream Mapping, Root Cause Analysis, Hoshin Kanri, 5S, TPM, Kata, Kanban, Poka Yoke, Gemba and Kaizen to reduce divisional waste/cost and improve manufacturing efficiency. Lead and Facilitate Training: Develop and provide training with a focus on practical shop floor applications to plant teams on operational excellence principles, methodologies, and tools to drive improvement in business operations. Develop and mentor a team of CI Champions in each plant to drive organizational improvement effectiveness. Standardized learning materials and enable ease of accessibility. Collaborate with Cross-Functional Teams: Collaborate and align CAPP functions and plants to achieve business directives to ensure the successful implementation of continuous improvement initiatives. Partner with plant resources to establish a community of best practices that are implemented across the division. Measure and Track Performance: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of C.I. initiatives and identify areas for further improvement. Leverage leading indicator metrics to proactively manage outcomes. Develop and Implement Standard Work: Establish standardized procedures to ensure consistency and quality in operations. Develop computer systems that minimize organizational waste and support standardization. Create and maintain an accessible repository for safety/ Lean / CI tools and all related information. Manage CI Projects: Lead and manage CI projects from conception to completion, ensuring alignment with business goals and objectives. Provide organizational guidance for projects, selection, tool utilization and management strategy to reduce waste, improve efficiencies, and reduce lead time. Promote CI Culture: Champion, encourage and support a culture of continuous improvement within the organization. Travel to various CAPP plants approximately 75% each month. Position Requirements: Strong knowledge of CI principles, methodologies, and tools. Proven track record of successfully leading and managing cross-functional CI projects. Strong project management and organizational skills. Strong change management skills and demonstrated experience building a CI culture. Excellent problem solving, analytical, and communication skills. Ability to influence and lead cross-functional teams in a matrix environment. Ability to lead, motivate, and coach teams. Strong bias for action. Self-Determined - Continuously searching for knowledge and improving methods. Possess excellent communication skills (written and verbal)
    $67k-95k yearly est. 1d ago
  • Assistant Regional Marine Operations Manager - East

    American Cruise Lines 4.4company rating

    Lead manager job in Tampa, FL

    Assistant Regional Marine Operations Manager - Eastern Region Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard. Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy. The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development. The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules. Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support. Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations. Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands. Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries. Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders. Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy. Review, Observe, and Enforce shipboard company and regulatory standards across the fleet. Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements. Guide Performance, Assessment, and Posting of Marine Officers. Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps. Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains. Ensure Shipboard Marine Department perform to ACL Operations Manual Standards. Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks. Set professional example and builds genuine teamwork within Deck Departments. Identify and Resolve Challenges: Personnel, Operations, Logistics. Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations. Sustain Professional Relationships with Dock, Port, Logistics Stakeholders. Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates. Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers. Maintain Proficiency to Sail as Captain. Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers. Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance. Build Teamwork across Marine, Hotel, and Engineering Operations. Minimum Qualifications: * Masters License 100T. * 3-yrs+ experience as a Captain. * Ability to sail as needed during the training and development process. * Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred. * Poised leadership, communication, and problem-solving skills. * Desire to travel and work a flexible schedule. * Proficiency in Microsoft Office. * US Coast Guard regulated pre-employment drug test and periodic consortium testing. * Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region. Attributes for Success: Ability to supervise, mentor, critique, and coach. Confidence to constructively assess performance and assertively guide performance to standards. Poise to adapt, problem solve, and make decisions in dynamic environment Superior time management. Commitment to lead and live by example. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
    $55k-65k yearly est. 2d ago
  • General Manager - Low Voltage - Construction

    Granite Communication and Security LLC 4.7company rating

    Lead manager job in Tampa, FL

    The Opportunity This is a unique opportunity to join Granite Communications and Security, a rapidly growing national provider of CCTV, Access Control, ISP, and VoIP solutions. This role provides full ownership of national operations, including P&L performance, operational execution, and strategic growth across multiple markets. Granite Communications and Security is seeking a General Manager to lead and scale operations across the United States. This leader will be responsible for standardizing processes, scaling project delivery, and building high-performing teams, while maintaining accountability for financial performance, staffing, and operational consistency nationwide. The ideal candidate is a hands-on, results-driven leader capable of operating at both the strategic and execution levels to support continued national expansion. Key Responsibilities Overall Leadership - Manage operations, Lead, coach, and develop PMs, APMs, Estimators, projects, systems, and profitability. Project Oversight - Supervise planning, budgeting, scheduling, and execution of residential and commercial construction projects from start to finish. Financial Management - Create and manage budgets, track expenses, and oversee divisional financials (P&L, balance sheets, income statements). Manage the operations budget and drive branch profitability. Partner with Sales to support growth and new business opportunities. Process Implementation - Build and improve workflows, systems, and operational structures to maximize efficiency and profitability. Resource Coordination - Manage labor, subcontractors, vendors, and materials to meet project requirements and timelines. Quality & Compliance - Ensure work meets codes, regulations, and company quality standards. Team Management - Hire, lead, and develop project managers and subcontractors. Client & Stakeholder Communication - Serve as the primary point of contact, providing updates and resolving concerns. Conduct regular 1:1 meetings focused on development, performance, and KPIs. Model a customer-first approach and lead the team to achieve 100% completion rate. Risk Management - Identify challenges early and implement strategies to mitigate risks. Monitor industry trends and implement best practices. Develop and execute annual business plans aligned with company goals. Step in to estimate or manage projects as needed to support branch capacity. Qualifications 8+ years of leadership experience in low voltage, electrical, or systems integration. Strong hands-on knowledge of structured cabling, access control, CCTV, intrusion, AV, DAS, or related systems. Proven experience managing crews, projects, and financial performance. What Success Looks Like Projects delivered on time, on budget, and with high customer satisfaction. Strong gross margins and healthy branch financial performance. Engaged, accountable, and high-performing operations team. Improved operational efficiency and scalable processes. Strong subcontractor partnerships supporting regional growth. Hands-on leadership while building scalable infrastructure. Capacity for planning and operating controls. Leadership development. (not just supervision) Compensation & Benefits Competitive salary based on experience and scope Performance-based bonus or incentive plan Benefits package include health insurance, Holiday pay, and PTO. Job Type: Full-time Pay: $140,000 to $170,000 Plus bonus (DOE) Ability to Commute: Lutz, FL (Required) Ability to Relocate: Tampa, FL: Relocate before starting work (Required) Work Location: In person
    $40k-73k yearly est. 1d ago
  • Division Manager/Principal Geotechnical Engineer

    Ninyo & Moore, A Socotec Company

    Lead manager job in Tampa, FL

    We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Tampa, Florida as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success. Key Responsibilities: Oversee division operations, budgets, and workload planning. Serve as Principal-in-Charge on major projects, providing technical oversight and quality review. Mentor and guide project managers and technical staff. Manage client relationships, contracts, and project deliverables. Track KPIs, financial performance, and implement corrective actions as needed. Support business development and strategic growth initiatives. Qualifications: B.S. or M.S. in Civil or Geotechnical Engineering. 10+ years of experience managing engineering projects and teams. Licensed Professional Engineer (PE) required. Strong leadership, communication, and organizational skills. Proficiency in geotechnical design software. Ability to visit field sites as needed; valid driver's license required.
    $51k-92k yearly est. 3d ago
  • Site Merchandising Initiatives Manager

    Ashley Furniture 4.1company rating

    Lead manager job in Tampa, FL

    Build Your Career with Ashley Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Site Merchandising Initiatives Manager - Onsite: Tampa, FL What Will You Do? The Manager of Site Merchandising Initiatives plays a pivotal role in shaping e-commerce strategies that enhance the Company's brand, online conversion rate, customer experience, and revenue. This role is instrumental in providing an exceptional online shopping experience by maximizing product discovery techniques through the management of on-site search, recommendations, & navigation. This role leverages global site and merchandising analytics as well as UX best practices to optimize performance and collaborate on building new site features. Primary Responsibilities Recommend digital optimizations through the analysis of website metrics and sales data. Continually review and analyze online competitors for site merchandising, user experience, product representation and taxonomy to report findings and provide appropriate strategies to leadership when needed. Serve as a project manager between site merchandising and technical teams to implement new site functionality and enhancements. Ensure projects remain on track to achieve expected deadlines. Build cross functional relationships with site merchandising, product, UX, IT. Execute preliminary troubleshooting of website bugs & issues with the site merchandising team. Report bugs to IT and track incidents. Train site merchandising on proper execution of functions in SFCC to reduce user error. Owns on-site search ensuring accurate and complete product results. Implement optimization tactics such as synonyms and redirects. Oversees filters & navigation streamlining for both the customer journey and SEO. Facilitates requests with technical teams for any new development work needed. Owns recommendation strategies across the website and on app to enhance product discovery and to tell merchandising stories. Utilize A/B testing to implement the best performing strategy at the appropriate place in the funnel. Responsible for the customer reviews experience on PDP ensuring shoppers can utilize to make informed decisions. Works with marketing team to execute incentivized reviews campaigns to collect more reviews and increase customer confidence to purchase. Oversees the experience and use of user generated content (UGC) on the website. Looks for new ways to feature content across the sit and on app. Streamline communication between cross functional teams by prepping meeting agendas, maintaining trackers and sending meeting recaps. Report weekly and quarterly on site metrics to understand the business performance and brainstorm ideas to improve results. Initiates test requests and looks to results to evaluate the efficacy and performance of innovative concepts to inform strategic decision-making. Responsible for managing 2 to 3 direct reports Demonstrates the Company's Core and Growth Values in the performance of all job functions. Actively participate in departmental and vendor meetings. Assist with training other employees and providing backup. Job Qualifications Bachelor Degree in Business Administration, Marketing, Merchandising or related field, or equivalent work experience, Required 5+ years' experience in site merchandising, e-commerce, or product management at the retail level, preferably furniture or home decor experience Experience using SFCC ecommerce platform a plus but not required Experience using Constructor.io a plus but not required Experience using GA4 a plus but not required Experience using Quantum Metric a plus but not required Working experience with product management & developers on new functionality General understanding of UX best practices Good understanding of the customer Excellent verbal, written and interpersonal communication skills Effective time management and organizational skills Analytical, project management and problem solving skills. Strong attention to detail Apply today to find your home at Ashley! Who Are We? At Ashley, we're more than a business...we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, Paid Vacation. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process. Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company. Our Core Values: Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility ******************************************************************************** This company values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit and business need.
    $72k-102k yearly est. 1d ago
  • Regional General Manager

    AVI-SPL

    Lead manager job in Tampa, FL

    The Regional General Manager is responsible providing overall direction and management to the operation and administrative aspects of multiple branch offices. Additionally, they will help drive sales and productivity as well as P&L and budget management to ensure business profitability. Essential Duties and Responsibilities Provides leadership, guidance and support to branch personnel which includes work allocation, training, promotion and enforcement of internal procedures and controls Manages the daily financial activities of the branch, which include budget preparation and control, purchasing, and business planning and management Drive branch sales, productivity and cost containment activities Develops and manages the branch operation based on the P&L and budget Manages branch inventory and control assets Monitor key metrics and provide guidance to department managers to achieve desired results Ensures consistency in all levels of service activities and installations Manages communication to and from branch office to corporate operations and management. Ensures compliance with company's policies and office is operated in accordance with all applicable local, state and federal laws Develops and drive a culture of performance management and accountability Contribute to improving process workflows and maintaining system administration Remain abreast of technological advances in the field and be able to identify areas of use in the organization Travel to various job sites required Other duties assigned as needed Skills and Abilities Ability to manage and direct projects to completion Ability to formulate a sound business plan to reach targeted revenue and net profit goals Ability to utilize local market strategy in accordance with company direction Experience with budget preparation, fiscal management, and cash management Ability to analyze and interpret financial data and prepare reports Ability to lead with confidence and create alignment among management and attract and develop staff Ability to direct a team towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasks Ability to understand and leverage existing Company systems to provide solutions to the business and recommend new systems when required Proven ability to significantly contribute toward or lead operation initiatives with a results oriented approach Demonstrated leadership and management skills in a team-oriented, collaborative environment Exceptional strategic thinking and structured problem solving skills Excellent communication and interpersonal skills, both verbal and written Proficiency in various business productivity systems Ability to balance multiple tasks with changing priorities Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization Self-starter capable of working independently and ensuring to meet deadlines Excellent communication and interpersonal skills, both verbal and written Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards Education and/or Experience Bachelor's Degree in Business, or related field required (MBA or Master's Degree is preferred) Six Sigma Black Belt or Green Belt, Continuous Improvement preferred Minimum 4 - 6 years' management experience managing a diverse operation with multiple business units preferably in the Audio Visual or Construction industry Demonstrated experience managing multiple branches/offices Demonstrated knowledge and experience with construction or project management theory and practices preferred Familiarity with AV or other electro - mechanical systems a plus Extensive experience developing and implementing business processes and streamlining operations Experience with planning, implementing and managing the activities of an installation workforce through recruiting, training, scheduling and best practices techniques Experience in business/strategic planning and execution, including diligence, acquisition and integration a plus Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers). Physical Requirements The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment Direct Reports This position can have up to 5 - 10 direct reports Work Hours AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected VEVRAA Federal Contractor
    $41k-74k yearly est. 3d ago
  • General Manager | Full-Time | Benchmark International Arena

    AEG 4.6company rating

    Lead manager job in Tampa, FL

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Food & Beverage General Manager is responsible for leading the efficient, professional, and profitable operations of all food and beverage services at the assigned OVG venue. This key leadership role oversees all aspects of the department, including full-time, part-time, and managerial staff, while ensuring adherence to all applicable state and federal labor laws, health and sanitation standards, and alcohol service regulations. Beyond day-to-day operational excellence, the General Manager plays a strategic role in identifying and securing new revenue opportunities, both within the venue and through external partnerships. The ideal candidate is a dynamic leader with a strong business acumen, a passion for guest experience, and a commitment to delivering best-in-class service in a fast-paced, high-volume environment. This position reports directly to the Regional Vice President of the Northeast. This role will pay an annual salary of $165,000-$175,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until March 6, 2026. Responsibilities Ensure the legal, efficient, professional, and profitable operation of the assigned OVG venue. Generate, analyze, and review financial reports, including budgets, forecasts, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and profit & loss (P&L) statements. Focus on pushing team to providing the highest level of Guest Satisfaction while staying within financial goals set with senior leadership and client. Meet regularly, work closely and provided detailed reporting to our client direct reports. Work with partnership team on gaining new venue partnership opportunities and also focus on ways to grow current relationships. Serve as the final decision-maker on all equipment purchases and leases. Handle conflict resolution, including last-resort mediation, arbitration, and labor negotiations, as applicable. Author, review, and revise policies and procedures as necessary to ensure operational compliance and efficiency. Draft, revise, and authorize contracts and terms of agreement. Oversee staff scheduling and labor allocation to meet operational demands. Analyze ticket sales in relation to projected staffing needs, market demographics, and forecast point-of-sale to guest ratios. Evaluate historical sales and purchasing data to identify trends, purchasing patterns, and determine accurate cost of goods. Program and maintain the point-of-sale (POS) system to ensure accurate financial reporting, inventory tracking, and commodity level monitoring by location. Guide and support managers in setting and achieving department goals. Provide clear direction and follow up on all assignments to ensure accountability and execution. Conduct regular inspections of operations to verify adherence to established quality and service standards. Accurately prepare and submit required reports on time; follow up with department heads to ensure timely and complete reporting across all areas. Develop and lead an effective, performance-driven management team. Offer consistent leadership, training, and resources to support management success. Evaluate manager performance regularly and provide constructive feedback and recommendations for improvement. Collaborate with department heads to review and enhance menus and marketing strategies. Foster and maintain strong, positive relationships with client, managers, suppliers, vendors, and the public to enhance the venue's reputation. Perform other duties and responsibilities as assigned. Qualifications MA or MS; BA or BS with business-related major; Minimum 10 years management experience in food-related or concessions industry. Concessions Manager Certificate from the National Association of Concessionaires. Nationally recognized, advanced food service sanitation training course certification. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access. Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Experience in a fast paced arena, ballpark or stadium preferred. Accounting minor or credits preferred.
    $53k-84k yearly est. 1d ago
  • General Manager

    Landscape Workshop 4.1company rating

    Lead manager job in Tampa, FL

    As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team back-office services, recruiting, training, equipment, marketing, and more; you'll have the tools to succeed, but the branch's performance is ultimately yours to lead. Our customers expect the same Landscape Workshop experience “Quality Service - Dedicated Professionals Proactive Management” from every branch. As GM, you ensure that promise is kept. Key Responsibilities: Leadership & Culture Build and sustain a performance-driven, safety-first culture. Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals. Operational Excellence Oversee production schedules, resource planning, and quality control across multiple projects. Maintain labor efficiency and optimize workflows for maximum productivity. Financial & Sales Performance Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth. Partner with your Business Development Manager to drive new sales opportunities and revenue streams. Understand and leverage financial statements to make informed decisions. Customer Satisfaction & Retention Ensure delivery of exceptional service to achieve 90%+ customer retention. Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans. Team Development Recruit, train, and mentor Account Managers, Field Managers, and crews. Identify high-potential team members for advancement and actively develop their careers. Conduct regular performance reviews and provide actionable feedback. Continuous Recruitment Maintain an active recruiting pipeline to meet current and future staffing needs. Qualifications: Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation. Sales & Service: Proven success managing customer relationships and driving revenue. Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously. Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions. Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute). Communication: Strong written and verbal communication skills in English. Leadership Mindset: Commitment to developing people both professionally and personally. Why Landscape Workshop? We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
    $41k-76k yearly est. 4d ago
  • LTSS Service Care Manager

    Pyramid Consulting, Inc. 4.1company rating

    Lead manager job in Holiday, FL

    Immediate need for a talented LTSS Service Care Manager. This is a 12+ Months Contract to Hire opportunity with long-term potential and is located in West Pasco (Bayonet Point, Hudson, Port Richey, New Port Richey, Trinity, Holiday FL(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 26-00875 Pay Range: $26 - $29/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: This role involves managing a large caseload of elderly LTSS Medicaid members through field-based assessments, care planning, service coordination, and monthly in-person or telephonic visits. Responsibilities include monitoring service delivery, resolving gaps, supporting discharge planning, documenting within 24 hours, and collaborating with providers. Key Requirements and Technology Experience: Key Skills; Case Management, Long Term Care, Field Visits. Requires 2+ years of field case management, strong EMR and technical skills, and extensive long-term care experience. Bachelor's degree and 2+ years of Care Management experience (field experience is a must). Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $26-29 hourly 3d ago
  • Abercrombie & Fitch - Assistant Manager, Mall at UTC Sarasota

    Abercrombie & Fitch Co 4.8company rating

    Lead manager job in Sarasota, FL

    Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drives Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset ProtectionQualificationsWhat it Takes Bachelor's degree OR one year of supervisory experience in a customer-facing role Strong problem-solving skills Ability to show up in a fast-paced and challenging environment Team building skills Self-starter Strong interpersonal and communication skills Drive to achieve results Adaptability / Flexibility Multi-Tasking Fashion Interest & KnowledgeAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Medical, Dental and Vision Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave 401(K) Savings Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer.
    $34k-43k yearly est. 1d ago
  • Store Manager

    Rural King Supply 4.0company rating

    Lead manager job in Tampa, FL

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $33k-43k yearly est. 8d ago
  • Full-Time Assistant Store Manager - (Grand Opening)

    Aldi 4.3company rating

    Lead manager job in Zephyrhills, FL

    When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $25.00 per hour Wage Increase: Year 2 - $26.00 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation • Assists the direct leader with developing and implementing action plans to improve operating results • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued • Participates in the interviewing process for store personnel • Communicates information including weekly information, major team milestones, developments, and concerns • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses • Ensures an appropriate resolution of operational customer concerns in their direct leader's absence • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order • Maintains store cleanliness standards and proper store signage at all times • Assists the direct leader with maintaining proper stock levels through appropriate product ordering • Merchandises product neatly to maximize sales • Ensures the quality and freshness of products for sale and accuracy of product signage • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store • Must be able to perform duties with or without reasonable accommodations Job Qualifications: • You must be 21 years of age or older to be employed for this role at ALDI • Ability to work both independently and within a team environment • Ability to provide and lead others to provide prompt and courteous customer service • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards • Excellent verbal and written communication skills • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A combination of education and experience providing equivalent knowledge • Prior management experience preferred ALDI offers competitive wages and benefits, to all employees including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, full-time employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance *Full-time employees average 30 or more hours per week within an annual lookback period **Benefits offered to full-time and part-time employees may vary by state Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
    $25-26 hourly 3d ago
  • Regional Operations Manager - Southeast Region

    Culligan 4.3company rating

    Lead manager job in Tampa, FL

    About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit **************************** About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit ***************** Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results Overview We're hiring a Regional Operations Manager across multiple regions to strengthen operational consistency, safety, and quality across our service markets. This non-people leadership role is designed for high-performing Service technicians and leads ready to grow beyond one market, gaining regional exposure and experience in audit, process improvement, and service operations. The (ROM) partners with Regional and Field Service leadership to identify process gaps, coach local teams, and uphold company standards across multiple locations. Responsibilities Audit field warehouses, sheds, and fleets for compliance with SOPs and safety standards. Evaluate inventory accuracy, fleet condition, and housekeeping; identify gaps and coach local teams. Complete standardized audit scorecards and collaborate with Field Service Managers and Regional Service Directors on corrective actions. Verify maintenance logs, PM schedules, and ServiceMax data for accuracy. Partner with Service Ops and CI teams to implement best practices and improve workflows. Analyze audit and KPI trends to address systemic issues impacting safety or efficiency. Apply Lean methodology to drive continuous improvement and reduce waste. Requirements 5-10 years in field service, operations, or audit Proven record of safe work practices; no major violations in past24 months. Demonstrated ability to maintain accuracy and low shrink. Proficient in ServiceMax (or similar) and Excel/data reporting. Willing and able to travel overnight up to 50%. Must obtain OSHA-10 certification within 90 days of hire. Strong communication, influence, and follow-through; able to lead change through collaboration. Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $63k-75k yearly est. Auto-Apply 1d ago
  • Manager, Application Support

    Inovalon 4.8company rating

    Lead manager job in Tampa, FL

    Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues. This position leads the team to enhance the overall customer experience while achieving departmental and company directed goals. Duties and Responsibilities: * Directly manages a team of support personnel including setting clear objectives, evaluating progress, and instilling a high-performance culture with focus on teamwork, service excellence, and ownership for resolving customer issues; implements procedures and metrics pertinent to the effective and efficient operation. * Develops and refines standard operating procedures for ticket management, monitoring, alerting, and incident management processes; * Serves as point of escalation for customers to resolve highly complex problems; collaborates with cross functional teams to resolve escalated customer complaints. * Stays abreast of new product developments and tactical direction to the business regarding technical support challenges; provides documentation and specific product suggestions influencing product direction. * Manages operational and communication impacts of planned changes, outages, and technology emergencies. * Collaborate with key internal stakeholders to drive customer success and quality to provide long-term value for our customer base; * Partner with Inovalon's cross functional teams to provide customer feedback, streamline processes and improve customer outcomes * Engage directly with our customers to garner feedback and ensure quality of service; * Build upon Inovalon's Support career framework to enhance the team's focus on personnel development; * Maintains knowledge of technology and industry trends and processes and disseminates information to the Customer Support team. * Maintains compliance with Inovalon's policies, procedures, and mission statement. * Adheres to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures with respect to any aspect of the data handled or services rendered in the undertaking of the position. * Fulfills those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company. Job Requirements: * Minimum 8 years' experience in customer facing support roles * Minimum 0-2 years leading customer-facing support teams with a commitment to providing superior customer experiences; * Proven experience working in Support in a growing SaaS-based company; * Dedicated cross-functional orientation and ability to build relationships with other leaders and teams; * Creative problem-solving ability and forward-thinking mentality; * Strong leadership and communication (verbal, written, and presentation) skills; * Previous experience managing remote teams and ability to develop both in-office and virtual teams; * Proven ability to execute strategic projects that enhance and support customer support excellence; * Demonstrated working knowledge of budgets; and * Experience driving innovation and continuous improvement programs. Education: * Bachelor's degree in business management or relevant field of study. Physical Demands and Work Environment: * Sedentary work (i.e. sitting for long periods of time); * Exerting up to 10 pounds of force occasionally and/or negligible amount of force; * Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; * Subject to inside environmental conditions; * Travel for this position will require business travel to other locations up to 25%. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $93,000-$110,000 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link
    $93k-110k yearly Auto-Apply 6d ago
  • Ballpark Kid Zone Staff

    Game Day 3.7company rating

    Lead manager job in Clearwater, FL

    The Kids Zone staff supervises and ensures the care, safety, and well-being of the children and guests during their time in the Kids Zone. The Kids Zone is made up of a playground and many different activities for our guests. Candidates must be willing to work event-based hours including nights, weekends, and holidays as the ballpark's schedule requires. This position will be located on-site at the BayCare Ballpark in Clearwater, FL. JOB DUTIES & RESPONSIBILITES: Oversee the playground and its surroundings while monitoring the activities on the playground. Be the liaison between the children and parents. Be knowledgeable and prepared to implement emergency procedures. Maintain a calm environment. Maintain the cleanliness of the area that you are responsible for. Understand and follow all policies. SKILLS & QUALIFICATIONS: Experience working with children. Must be available to work a flexible schedule including nights, weekends, holidays. Outstanding communication skills and a positive, outgoing, and energetic personality. Must be reliable, punctual, and courteous with above average customer service skills. Ability to work with others as well as independently and respond to situations quickly and professionally. Must be able to adapt to changes in schedule/tasks. Must be able to stand for a long period at a time. The Phillies are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $63k-113k yearly est. Auto-Apply 1d ago
  • Person In Charge Manager

    Jimmy John's Gourmet Sandwiches

    Lead manager job in Bradenton, FL

    Jimmy John's - Urgent Hiring for a Dynamic Person In Charge Manager! Are you looking for a fun and loving work environment where you can make a real difference? Do you thrive in a fast-paced setting that values fresh ingredients and quality service? If so, we want you to join our enthusiastic team at Jimmy John's! As a highly skilled Person In Charge Manager, you will play a crucial role in our store's success. You will be responsible for overseeing daily operations, ensuring our customers receive the best service, and managing a talented team. Join us and enjoy the satisfaction of working with fresh ingredients and a dedicated team, while developing valuable skills in management and customer service. Main Responsibilities * Supervise daily store operations with attention to detail * Manage resources, including staff and stock * Monitor financial performance and customer satisfaction Key Responsibilities * Recruit, train, and supervise staff * Manage budgets and maintain financial records * Address customer complaints and queries * Maximize profitability and productivity * Ensure compliance with safety and health regulations * Prepare promotional displays and materials Job Requirements * Strong commercial awareness and confidence * Excellent organizational and teamworking skills * Verbal and numerical communication skills * Enthusiasm and problem-solving abilities * Ability to set a good example for the team Why Join Us? * Be part of a dynamic and motivated team * Work in a delicious environment with fresh, high-quality ingredients * Opportunities for staff advancement and personal growth Location: 5300 Manatee Ave W. Bradenton FL If you're ready to take on this exciting opportunity, apply now and become a valued member of the Jimmy John's family! Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
    $46k-84k yearly est. 60d+ ago
  • Studio Lead Manager

    F45 Training CP008369 4.1company rating

    Lead manager job in Tampa, FL

    Replies within 24 hours Benefits: Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates. · Flexible schedule · Free Membership at F45 · Competitive salary and bonus structure Our F45 family is looking to grow our management team. As Studio Manager, you will be responsible for providing leadership and direction to the team at this studio. As the lead for the Sales function, the Studio Manager must execute a lead generation/marketing strategies plan to increase fitness membership sales, as well as promote the health and wellness benefits associated with a healthy lifestyle. The Studio Manager is not only a mentor, but an Ambassador of our brand, and a proven leader. Key Responsibilities: · Coach and Lead Classes 15+ Classes a week. · Available for morning, afternoon, and evening classes is a must. · Available for weekend rotation. · Be the “face” of the studio; handle all client concerns and issues. · Focus on client satisfaction & retention; contact, motivate, and hold members accountable to their personal fitness goals & objectives. · Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls · Ensure a consistent sales effort is maintained at all times by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations · Recruit, hire, train, and deliver the onboarding program for all staff · Maintain and grow the total membership base and oversee all aspects of the membership sales process · Plan, organize, and run F45 Challenges (2-3x/yr) · Increase studio conversion rate and achieve client retention goals · Drive client referral program · Maintain top-notch cleanliness, appearance, and organization of the studio and inventory · Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to both clients and internal staff · Ensure studio branding by adhering to company guidelines and values · Manage and oversee all day-to-day operations and overall studio performance. Qualifications: · Bachelor's Degree or equivalent work experience, required · 2+ years of proven sales leadership in the Health & Fitness industry required · Must have Personal Training Certification through a nationally recognized organization · Must have CPR/AED/First Aid Certification · 3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating · Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills · Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients · Ability to work independently and collaborate with Studio Owner, Sales Associates, and client · Highly organized with the ability to prioritize and meet deadlines · Computer proficiency with MS Office programs, MindBody Online, as well as various media platforms We embody and live our brand. We are natural team players who have big ideas. We know that a strong team is a diverse team, and we use diversity as a means to get creative and build a company that changes lives. Most importantly, at F45, we care about each other. We have fun, solve problems and hand out a ton of high-fives. CULTURE THAT CRUSHES IT Our mission at F45 is to create the world's greatest workout. This isn't only about creating an unbelievable fitness experience-it's about building a community and culture. As evidenced by HQ and every F45 studio around the world, culture isn't just about appearance. It's about our core beliefs, how we treat each other, how we make decisions, and most importantly, bringing a sense of fun and friendship to everything we do. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate. Applicants, please be aware your data collected is governed by F45's privacy policy. Please see the F45 privacy policy for details.
    $85k-114k yearly est. Auto-Apply 60d+ ago
  • Hotel General Manager

    Courtyard Tampa Northwest

    Lead manager job in Tampa, FL

    We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation: $50,000 - $90,000 Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.
    $50k-90k yearly Auto-Apply 60d+ ago
  • District Manager

    Popeyes

    Lead manager job in Clearwater, FL

    The District Manager is responsible for enthusiastically leading and motivating the restaurant management team and providing them with the tools, training and follow-up necessary to achieve maximum performance in each restaurant, to meet the highest levels of customer service and satisfaction and selling efforts. This position is accountable for maximizing positive customer experiences, sales, and profits within assigned restaurants. Responsibilities: Instructs, trains, coaches and develops Restaurant Manager's to become highly proficient with the ability to develop others. Creates an environment that fosters trust, dignity and respect, initiative, accountability, open communication and teamwork. Provides performance appraisals of Managers and assists with restaurant team performance reviews. Ensures that all Company policies and procedures are followed and compliance with all State and Federal Laws. Responsible for meeting customer service objective levels. Responsible for monitoring daily, weekly operational statistics and reporting trends. Responsible for maximizing on the overall sales and profits for 7 stores. Qualifications Strong leadership with the ability to train, guide coach, and develop employees. Previous experience managing multiple restaurants. The ability to work with a high degree of independence. Strong analytical and decision-making abilities. The ability to multi-task, prioritize and expedite job responsibilities and initiatives. Strong communication skills with ability to motivate employees and obtain positive results. Excellent written, verbal, math and presentation abilities. Proven ability to drive customer satisfaction, financial performance and team building capabilities. Ability to work flexible hours and travel. Valid driver's license with reliable transportation
    $71k-114k yearly est. 60d+ ago

Learn more about lead manager jobs

How much does a lead manager earn in Pinellas Park, FL?

The average lead manager in Pinellas Park, FL earns between $53,000 and $121,000 annually. This compares to the national average lead manager range of $73,000 to $140,000.

Average lead manager salary in Pinellas Park, FL

$80,000

What are the biggest employers of Lead Managers in Pinellas Park, FL?

The biggest employers of Lead Managers in Pinellas Park, FL are:
  1. Accenture
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