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  • Operations Manager - Heavy Civil (MSE/CIP Walls)

    Top Gun Staffing, Inc. 3.8company rating

    Lead manager job in Atlanta, GA

    Operations Manager - Heavy Civil (MSE/CIP Walls) (Metro Atlanta, GA) Lead and scale field operations for a growing, family-owned civil contractor specializing in MSE and Cast-In-Place (CIP) concrete wall systems. This role owns execution across multiple concurrent projects and crews, with direct responsibility for safety, schedule attainment, cost control, and field leadership. About the Company Well-established, family-owned civil contractor with 15+ years of experience in structural wall construction Specializes in MSE walls, CIP concrete walls, block walls, and arched culverts Supports commercial, industrial, and residential land development projects Strong reputation for quality, safety, and repeat-client work Growth-oriented organization with long-tenured field leadership and clear advancement paths What You'll Do Oversee planning, scheduling, and execution of multiple active construction projects, typically ranging from $100K to $5M, ensuring on-time, on-budget delivery in compliance with quality and safety standards Provide leadership for four experienced, multi-year superintendents, collectively managing approximately 85-100 field personnel across multiple crews Maintain a strong field presence (approximately 75%), conducting regular job site visits to monitor safety, production, quality, and schedule performance Serve as the primary operations contact for clients regarding schedules, execution updates, and field-driven changes Partner with internal logistics and fleet teams to ensure crews, materials, and equipment are aligned with the schedule Implement and enforce standardized safety and quality control procedures, while tracking key operational metrics including safety benchmarks, schedule attainment, and cost containment Identify, propose, and support approval of field-driven improvements and changes, with performance incentives tied to execution Oversee accurate job tracking, documentation, and project status updates using SmartSheets, supporting billing accuracy through field reporting with potential for expanded administrative responsibility over time Collaborate with executive leadership on process improvement, scalability initiatives, and operational planning What We're Looking For 5+ years of experience in wall construction, grading, or related heavy civil work Proven experience leading multiple crews through superintendent-level leadership, not single-project oversight Strong understanding of construction sequencing, logistics, and land development workflows Spanish-speaking ability strongly preferred for effective field communication and safety Demonstrated ability to lead teams, drive accountability, and manage performance through KPIs Strong verbal and written communication skills with field teams, leadership, and clients Highly organized with attention to detail in planning, scheduling, documentation, and cost tracking Proficient with Microsoft Office; SmartSheets experience preferred Based in Metro Atlanta or willing to commute regularly to job sites Pay & Benefits Strong competitive base salary commensurate with experience (DOE) Performance-based bonus opportunity (target up to ~20%), tied to safety, schedule, cost performance, and approved field improvements Company truck and gas card Long-term leadership opportunity within a stable, growth-oriented organization
    $58k-94k yearly est. 1d ago
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  • Center Manager in Training - Relocation Required

    Biolife Plasma Services 4.0company rating

    Lead manager job in Atlanta, GA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - MO - Virtual **U.S. Base Salary Range:** $80,000.00 - $110,000.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - MO - VirtualUSA - MO - Independence, USA - MO - Joplin, USA - MO - Kansas City - 82nd Ter, USA - MO - Kansas City - Ambassador Dr, USA - MO - Saint Louis **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes
    $80k-110k yearly 2d ago
  • Division Manager/Principal Geotechnical Engineer

    Ninyo & Moore, A Socotec Company

    Lead manager job in Atlanta, GA

    We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Atlanta, Georgia as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success. Key Responsibilities: Oversee division operations, budgets, and workload planning. Serve as Principal-in-Charge on major projects, providing technical oversight and quality review. Mentor and guide project managers and technical staff. Manage client relationships, contracts, and project deliverables. Track KPIs, financial performance, and implement corrective actions as needed. Support business development and strategic growth initiatives. Qualifications: B.S. or M.S. in Civil or Geotechnical Engineering. 10+ years of experience managing engineering projects and teams. Licensed Professional Engineer (PE) required. Strong leadership, communication, and organizational skills. Proficiency in geotechnical design software. Ability to visit field sites as needed; valid driver's license required.
    $56k-104k yearly est. 4d ago
  • Industrial Property GM: On-Site Operations Leader

    Jones Lang Lasalle Incorporated 4.8company rating

    Lead manager job in Atlanta, GA

    A leading global real estate firm is seeking a General Manager to oversee the management of industrial properties in Atlanta, GA. Responsibilities include managing operations, finances, and tenant relations to maximize property value. The ideal candidate should have over 7 years of experience in real estate management, strong financial skills, and excellent communication abilities. This role supports personal well-being with comprehensive benefits including a 401(k) plan and medical coverage. #J-18808-Ljbffr
    $50k-112k yearly est. 1d ago
  • Customer Service Manager

    Group Bayport

    Lead manager job in Suwanee, GA

    Group Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operating in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands -- Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, PatioHQ and Neon Earth P. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization. For more about Group Bayport, please visit: ********************************** LinkedIn: ******************************************************** Role Summary This is a Head-level opportunity responsible for leading the Customer Service team based in Atlanta, U.S. The Manager will oversee day-to-day service operations, manage direct team members, and serve as a liaison to international customer support teams located in the U.S. and Manila. The Manager will ensure delivery of outstanding customer experiences and key operational metrics, partnering cross-functionally with Sales, Designers, Production, Technology, and Group Bayport's global business units. In addition to oversight of customer service functions, the Manager will also have administrative responsibilities including but not limited to collaboration on recruiting and onboarding U.S.-based Customer Service Sales, Service, and Design Advisors and will be responsible for overseeing payroll management and compliance for the service team. Job Responsibilities Lead, develop, and coach the Atlanta-based Customer Service team, directly managing team members and supporting their career growth. Build and maintain strong working relationships with international customer service teams in the U.S., India, and Manila, ensuring consistent service standards and knowledge sharing. Manage U.S.-based Designers for Service, Support, and Pre-Order Queries. Drive inside sales initiatives by coaching the team to identify and capitalize on sales opportunities during customer interactions, enhancing customer engagement and revenue generation. Oversee payroll processes for assigned teams, ensuring accurate and timely records in compliance with company policies. Oversee day-to-day operations of customer support channels (phone, chat, email), setting and monitoring performance targets for AHT, C-SAT, FRT, Occupancy, and Quality. Drive continuous improvement initiatives to reduce missed calls/chats and improve customer satisfaction KPIs. Partner with cross-functional departments to elevate service experience and provide feedback for product or process enhancements. Monitor team attendance, attrition, and service-related metrics, preparing and presenting weekly/monthly reports to leadership. Ensure adherence to agreed-upon SLAs and RRR (Return, Reship, Refund) metrics for all customer touchpoints. Manage complex escalations and resolve customer issues, acting as the final point of escalation when required. Job Requirements Bachelor's Degree or equivalent in Business, Communications, Marketing, or related field. 5-10 years of team management experience in U.S.-based Customer Service Sales and Support Roles. Proven track record leading teams in the U.S. and collaborating with international teams globally. Demonstrated experience in inside sales, with a focus on driving customer engagement and sales outcomes through service interactions. Coordination across time zones as required. Behavioral Skills Excellent verbal and written communication skills. Strong organization and time management skills. Demonstrated leadership, coaching, and conflict resolution abilities. Ability to analyze complex issues and recommend process improvements. Strategic planning and project management skills. Commitment to high-quality customer experiences. Technical Skills Strong experience managing service operations via CRM, chat, and phone systems. Oversee payroll management and staff rostering experience. Expertise in tracking and improving CSAT, SLA, AHT, FRT, occupancy, and quality metrics. Familiarity with onboarding creative/design team members preferred. Proficient in MS Office, CRM software like Salesforce, web browsers. Preferred experience in Ecommerce. Key Responsibility Areas (KRA) & KPIs Call Handling Efficiency (AHT) - Maintain balanced Average Handle Time, ensuring customer issues are resolved efficiently without compromising quality. Customer Satisfaction (CSAT) - Drive CSAT improvement through empathetic, accurate, and timely service, using survey insights for corrective actions. First Response Time (FRT) - Ensure timely responses to all customer inquiries, adhering to SLA benchmarks. Service Team Occupancy & Utilization - Optimize workload distribution and productivity while maintaining employee well-being. Quality Score (Interactions/Audits) - Conduct regular audits of calls/emails/chats, achieve quality benchmarks, and provide coaching for improvement. Refund, Reship & Review (RRR) Rate - Track and reduce RRR by addressing root causes, coordinating with teams, and minimizing cost impact. SLA Adherence & Optimization - Ensure strict compliance with SLAs, continuously monitor performance, and implement process optimizations. Team Attendance & Workforce Reliability - Ensure consistent attendance, adherence to shifts, and minimize unplanned absenteeism. Payroll Accuracy & Compliance - Oversee payroll inputs for 100% accuracy, ensure compliance with statutory requirements, and resolve discrepancies. Attrition Management - Monitor attrition trends, implement retention strategies, and conduct exit analysis for improvements. Group Bayport is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
    $32k-58k yearly est. 4d ago
  • Water Operations Field Manager

    Processminer Inc.

    Lead manager job in Atlanta, GA

    The ProcessMiner Water Operations Field Manager is a hands-on, customer-facing role that sits at the intersection of operations, lab work, and technology. You will spend most of your time on-site at customer water and wastewater facilities, supporting the installation and operation of ProcessMiner solutions. That includes mechanical and instrumentation work, sample collection, lab testing, equipment checks, data entry, and direct operator support. If you're not comfortable traveling frequently, working in active industrial plants, wearing PPE, and talking with operators and plant managers every day, this is not the right role. Key Responsibilities 1. Site Operations & Process Monitoring Act as the on-site ProcessMiner operator for assigned projects, supporting day-to-day plant operations related to our solution. Monitor process performance using plant instruments, field measurements, and ProcessMiner dashboards. Observe changes in operating conditions and interpret meter, gauge, and analyzer readings to identify potential issues or optimization opportunities. Conduct routine field checks on pumps, valves, blowers, and other process equipment tied to our system. Maintain a site log of operations, events, process changes, alarms, and key parameters. 2. Installation, Commissioning & Equipment Support Support the installation and commissioning of ProcessMiner hardware and software at customer sites Sensors and analyzers (e.g., flow, pressure, turbidity, pH, DO, ORP, conductivity) Sampling lines and small-bore piping where applicable Edge devices, industrial PCs, or networking hardware Work with plant staff and ProcessMiner engineers to bring systems online, validate signals, and confirm that data, alarms, and controls are functioning as designed. Perform basic troubleshooting and minor repairs/adjustments on instrumentation, sample lines, and auxiliary equipment as needed. Coordinate with ProcessMiner remote teams for issues that require advanced technical support. 3. Sampling, Lab Work & Testing Perform routine sample collection from process streams in accordance with site and regulatory protocols. Conduct standard wet lab tests, such as: TSS (Total Suspended Solids) COD/BOD as applicable Ammonia, Nitrate pH, Conductivity, Turbidity, Alkalinity Mixed Liquor Suspended Solids (MLSS) Heavy Metal Ion traces Other basic parameters as required by project scope Accurately record, interpret, and communicate lab results to the ProcessMiner team and plant staff for process control decisions. Help design and execute field trials and optimization tests (e.g., chemical dosing trials, filter performance checks, dewatering tests). 4. Customer Support, Training & Relationship Management Serve as a primary on-site contact for operators, supervisors, and plant management during project rollout and stabilization. Provide operator training on: ProcessMiner dashboards and alerts Data entry or verification procedures Basic troubleshooting steps Translate operator feedback and real-world issues into clear, actionable information for ProcessMiner engineers and product teams. Represent ProcessMiner professionally on-site, building trust through reliability, responsiveness, and clear communication. 5. Data, Reporting & Documentation Enter and validate process and lab data in ProcessMiner tools, spreadsheets (Excel), or customer systems as required. Prepare routine reports summarizing: Key process KPIs Lab test results Equipment status and downtime Notable events or deviations Follow and contribute to Standard Operating Procedures (SOPs) for sampling, testing, installation, and site support. Document findings, incidents, and improvement opportunities in a structured, repeatable way. 6. Safety & Compliance Strictly follow all site safety rules, ProcessMiner safety policies, and regulatory requirements. Use appropriate PPE and safe work practices in confined spaces, at heights, near basins/tanks, and around moving equipment. If not already certified, obtain necessary confined space entry, lockout/tagout, and forklift training where required for specific projects. Immediately report safety incidents, near misses, and equipment failures. Knowledge, Skills, and Abilities Ability to read, write, and interpret: Safety rules and site-specific procedures SOPs, operating manuals, and lab test procedures Basic P&IDs and process flow diagrams (or willingness to learn quickly) Ability to write and interpret routine reports and email correspondence for internal and customer stakeholders. Strong verbal communication skills with plant operators, supervisors, vendors, and project teams. Comfort with basic math and process calculations, including: Flow, volume, and dosing calculations Concentrations, proportions, and unit conversions Basic algebra and geometry used in process work Ability to complete standard wet lab tests (TSS, COD/BOD, pH, Conductivity, Turbidity, etc.) with accuracy and consistency. Basic computer skills: Proficient with Word and Excel (or Google Docs/Sheets) Comfortable using web-based dashboards and mobile apps Able to learn new software tools quickly Strong mechanical and process aptitude: Understanding of pumps, valves, blowers, hydraulics, and basic process controls High personal ownership: able to work independently within established procedures and know when to escalate issues. Minimum Education and Experience High school diploma or GED required; associate degree or technical certification in environmental science, water/wastewater technology, chemistry, and/or related field experience preferred. 2+ years of experience in water or wastewater treatment plant operations, lab work, or closely related industrial process operations. Existing state-recognized Water or Wastewater Operator license is a strong plus; willingness and ability to obtain one if required by certain sites. Valid driver's license with an acceptable driving record. Ability to successfully pass background check, drug screen, and site-required medical/fit-for-duty examinations. Travel & Work Environment This role requires frequent travel (50-80%) and multi-day stays at customer sites. Work is primarily performed in industrial environments, including: Municipal and industrial water/wastewater plants Sludge handling and dewatering areas Chemical feed and storage areas Regular exposure to: Wet and humid conditions Odors associated with wastewater and sludge Noise, moving mechanical parts, and outdoor weather Physical requirements: Standing and walking for extended periods Climbing stairs and ladders Occasional lifting of up to ~50 lbs (samples, small equipment, etc.) If you like being in the field, solving real process problems, working closely with operators, and seeing the impact of your work on water quality and plant performance, this role will fit you. If you want to sit behind a desk all day, it won't.
    $44k-78k yearly est. 1d ago
  • Group Manager

    Krypton Fund Services

    Lead manager job in Atlanta, GA

    Primary Responsibilities Ensure client satisfaction by establishing and adhering to policies and procedures related to Operations and the company, with a focus on enhancing client experience and service delivery. Foster effective communication among all staff levels to promote a collaborative environment and a culture of engagement and teamwork. Address and resolve client needs promptly and comprehensively, proactively identifying opportunities for service improvement and initiating corrective action when necessary. Represent Operations with external stakeholders, including client auditors, maintaining positive relationships and open dialogue to ensure alignment with client expectations. Manage the implementation process of new clients, collaborating with cross-functional teams to ensure a smooth transition and efficient set-up within Operations while also fostering positive client experiences. Assist senior management in policy development and the implementation of internal controls, with particular emphasis on promoting staff engagement and empowerment. Review financial reporting/NAV packages for accuracy, adherence to controls, and timeliness, providing insights and recommendations for improvement as needed. Research and resolve accounting and tax issues, providing expert guidance and support to internal stakeholders and clients as required. Stay informed of regulatory requirements and liaise with the local regulator as necessary to ensure compliance, Assist and drive staff engagement initiatives. Conduct employee appraisals in line with the company's performance management tools, providing constructive feedback and support for professional development while fostering a culture of employee engagement and growth. Ensure adherence to and actively participate in the annual SOC Type II audit process but gathering evidence, working with the auditors and participating in the internal audit function. Represent the company at networking events, as needed, and be able to represent the Operations process articulately with prospective clients. Qualifications Required: A professional accounting qualification Minimum 15 years of experience working in fund administration, specifically with exposure to financial markets/institutions, debt funds, hedge funds or private equity vehicles Minimum of five (5) years of experience managing a team of 10 or more, both in-person and remote. Strong knowledge of investment accounting and technical knowledge of alternative investments, fund accounting and the preparation of financial statements Paxus and/or Investran experience preferred Detailed knowledge and understanding of regulatory matters including Anti-Money Laundering/Anti-Terrorist Financing and other regulatory reporting Strong computer skills and effective communication skills, both verbal and written The willingness to work overtime and public holidays when required Based in Atlanta, GA
    $79k-123k yearly est. 4d ago
  • Digital Operations Manager

    Electronic Components Industry Association (ECIA

    Lead manager job in Alpharetta, GA

    The Electronic Components Industry Association (ECIA) serves as a central hub for collaboration within the electronic components supply chain, fostering growth, innovation, and profitability. ECIA connects manufacturers, manufacturer representatives, and authorized distributors to promote the authorized sale of electronic components and improve business performance. Known for its reliable market intelligence and advocacy efforts, ECIA supports its members by providing insights and resources that address the challenges of the dynamic and complex electronics industry. Based in Alpharetta, GA, the association plays a vital role in enhancing competitiveness in the Americas' electronics sector. The Role ECIA is seeking a detail-oriented and tech-savvy Digital Operations Manager to oversee and optimize our core business platforms. This role is the backbone of our digital infrastructure, ensuring that our member data, educational content, and office systems operate seamlessly. The ideal candidate is a proactive problem-solver who enjoys working at the intersection of technology and non-profit management. This position is a full-time (40 hours/week) role and reports to the Director of Administration. Key Responsibilities 1. Association Management Systems (AMS) Administration Manage and maintain the integrity of our primary databases: MemberSuite and GrowthZone. Configure system settings, manage user permissions, and ensure accurate member record-keeping. Helping to develop and manage various online communities within the AMS Generate reports and dashboards to provide insights into membership trends and engagement, including our Member Engagement Scorecard Manage event registrations Troubleshoot technical issues and coordinate with software vendors for updates or custom fixes. 2. Association Website, Communications and Operations Support Website content and report management Assisting with new content creation Uploading various reports, files and other documents Keeping content current and relevant Assist with general email communications as needed. Maintaining contact groups in Microsoft Outlook Maintaining groups and channels in Microsoft TEAMS Reorganizing and maintaining the association's shared drive 3. Learning Management System (LMS) Management Oversee the day-to-day administration of the Absorb LMS platform. Upload new course content, manage user enrollments, and track certification completions. Ensure a smooth user experience for members accessing ECIA's educational resources. 4. Digital Tool Optimization Evaluate and maintain "other related tools" (e.g., email marketing connectors, survey tools, or API integrations). Document internal processes and create "how-to" guides for staff to ensure consistent use of digital platforms. Qualifications & Skills Experience: 3+ years in operations, database management, or a similar digital role-ideally within a non-profit or trade association environment. Software Proficiency: * Direct experience with MemberSuite or GrowthZone (highly preferred). Familiarity with Absorb LMS or similar e-learning platforms. Deep knowledge of Windows 11 and Microsoft 365 suite of tools Analytical Mindset: Strong ability to manipulate data, identify errors, and suggest workflow improvements. Communication: Ability to explain technical concepts to non-technical staff and provide excellent support to ECIA members. Adaptability: Comfortable working in a role that supports a lot of different functions in an ever-changing environment. Benefits: · ECIA employees earn paid time off calculated on number of hours worked and number of years employed · ECIA provides employees with an allowance each employee may allocate among a list of insurance benefits (medical, dental, life, vision, and long-term disability) and “Flexible Spending Accounts” offered by the association. Location: · Atlanta preferred but not required Why Join ECIA? This is a unique opportunity to shape the digital future of a leading industry association. You will have a direct impact on how we serve the electronics industry and will be given the autonomy to improve our internal systems. As the association grows, so will this role, offering a clear path toward expanded leadership responsibilities.
    $49k-83k yearly est. 2d ago
  • Field Service Manager

    Step Up Recruiting 4.0company rating

    Lead manager job in Fayetteville, GA

    Candidates must be great at leading people. This is a leadership role requiring them to inspire the team and get them to buy into all company goals and standards while feeling appreciated, worthy, and that their contributions matter. Lead and inspire a team of Field Service Supervisors to deliver exceptional customer support. Develop and implement scalable processes to enhance the efficiency and effectiveness of the aftermarket team. Monitor and improve key performance indicators (KPIs) to ensure high-quality service. Coordinate scheduling and training to ensure the right technicians are assigned to tasks and are well-prepared. Oversee administrative tasks, ensuring thorough documentation and timely submission of reports and expenses. Conduct regular warranty reviews and maintain communication with factories to resolve issues and implement preventative measures. Ensure compliance with all processes and encourage adherence among team members. Develop and utilize CRM and Desk systems to track and monitor support issues. Qualifications: Proficiency in ERP and CRM systems. Strong communication and problem-solving skills. Ability to build and maintain strong relationships with customers and internal teams. Knowledge of Lean principles. Proficiency in Microsoft Office tools. Strong presentation skills and ability to respond to questions effectively. Team-building and interpersonal skills. Requirements: Associate degree in engineering or a related technical field. 4-5 years of experience in field service management or a related area. Strong communication and collaboration skills. Analytical and problem-solving abilities. Experience in the capital equipment industry is a plus. Willingness to travel as needed (less than 15%).
    $44k-61k yearly est. 5d ago
  • Plant Manager

    TRS Staffing Solutions 4.4company rating

    Lead manager job in Conyers, GA

    Our client, a leading manufacturer of disposable food packaging products, is seeking a Plant Manager to join their team in Conyers, GA. Directs plant operations within a facility up to 600 employees and a focus on meeting Key Performance Indicators (KPI's) for safety, quality, production, efficiency, and service. Duties and Responsibilities Develop and implement new and improved operations and processes, all with a committed focus on safety, quality, service and cost Direct practices and processes intended to provide safe products that comply with appropriate laws and regulations, meet quality standards, and serve the needs of our customers. Lead continuous improvement initiatives Direct plant leadership team to assess progress, analyze problems, facilitate solutions, identify resources and adjust plans as needed Ensure that objectives are achieved at the lowest cost consistent with quality requirements Identify, recommend, and implement short- and long-term business strategies Responsible for the organization's planning and budgeting Monitor KPI's anticipating and correcting trends which would compromise achievement of targets Facilitate regular improvement planning sessions to identify key strategic opportunities to achieve manufacturing strategic goals and develop related action plans with measurable outcomes. Support and reinforce the effective application of the Daily Management System to validate that actions lead to desired performance improvements. Lead by example to promote and encourage employees to strongly commit to safety and GMP (Good Manufacturing Practices) Understand, support and follow management expectations in alignment with company values Competencies Meet and aim to exceed the company's management expectations which include, but are not limited to: Manage self - exhibit personal accountability and use good judgment, etc. Develop the team - create a motivational environment and provide constructive feedback, etc. Advance the business - continuously improve and provide a strategic focus, etc. Education, Knowledge, Skills, and Experience Bachelor's degree in engineering, Business or related field with seven (7) years of manufacturing operations management or leadership assignments demonstrating a progression of increased scope and responsibility Five (5) years of experience managing employees with supervisory responsibilities Knowledge of business and management principles involved in planning, resource allocation, cost analysis and budgeting, people management, and leadership guidance Displays strong interpersonal skills and is accessible and approachable Excellent verbal and written communication skills necessary in order to persuade and influence decision making of individuals, groups, or work teams Ability to utilize business sense and creativity to develop new ideas, approaches and solutions Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Experience using Microsoft Office, including the ability to create basic reports, documents, presentations and spreadsheets in MS Word, MS Excel, and MS PowerPoint Demonstrated project management experience Prior Plant Manager experience, preferred Experience managing multi-shift or continuous operations, preferred Paper converting, chemical or plastics processing, or packaging industrial experience, preferred Lean manufacturing experience, preferred Physical Demands, Work Environment, and Other Requirements Ability to be on-call 24/7 Work is split between an office environment, production facility, and/or warehouse Exposure to extreme heat, loud noise, dirt, dust, odors, and fumes is probable Required to wear personal protective equipment (PPE) in required areas Ability to obtain and maintain a valid driver's license Authorized to work in the United States
    $53k-92k yearly est. 4d ago
  • General Manager

    Jimmy John's Gourmet Sandwiches

    Lead manager job in Atlanta, GA

    Summary: Manages all functions of the restaurant to ensure customer service and high quality products are delivered and ensures restaurant profitability. Responsible for the successful execution of fast and accurate sandwiches, world class customer service while maintaining a clean and organized shift. Duties and Responsibilities Manages a staff of 3 Assistant Managers and approximately 25-30 employees. Assigns, oversees and evaluates work for compliance Manage hiring, training, evaluating, discipline and termination of employees Provides on the job training for new employees Delegates and is responsible for the ordering receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensures a minimum loss from waste or theft Assists in the supervision, preparation, sales and service of food Forecasts food items by estimation what amount of each food item will be consumed per shift Supervises food preparation and service operations while on duty. Assists In shopper during rush periods to ensure the maintenance of restaurant efficiency. Assists In shoppers with greeting customers, talking orders, using the cash register, assembling orders and checking for completeness and correctness Ensures that every customer received world class customer service Routes deliveries and supervises drivers to maximize delivery business and speed Completes daily food preparations (opening procedures, meat and vegetables slicing, bread production) Executes systems and procedures with 100% integrity and completeness Completes daily, weekly and period paperwork with accuracy Controls inventory by using weekly inventory system and maintain regular inventory ordering schedules Conducts Weekly Manager meetings Audits system and procedures as well as shift ending paperwork Completes preventative maintenance and upkeep on stores equipment and supplies Performs other related duties as required Responsible for 100% of the cash drawers during the shift Manages deposits and change orders per Deposit Operating Procedure Knowledge, Skills, Abilities & Work Environment: Must be able to speak, read and write the English language fluently and clearly. Must have strong math abilities in addition, subtraction, fractions, and percentages. Understand use of personal computer of various software such as Excel and Word. Required to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision and depth perception. Occasionally required to climb, balance, stoop, kneel, crouch or crawl, lift up to 50 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate. Special Requirements: Willing to work overtime, holidays, weekends as business dictates. Must be 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, clean driving record and must have physical stamina to work 50-60 hours per week.
    $39k-71k yearly est. 4d ago
  • Aviation NDT Department Manager

    Applied Technical Services, LLC 3.7company rating

    Lead manager job in Marietta, GA

    Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States. Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services. Summary: ATS is currently seeking an Aviation NDT Department Manager / Accountable Manager based out of Marietta, GA. This individual will help develop, oversee, and promote our aviation NDT business throughout the United States. This position will consist of personnel development (hiring, training, and certifying), account management, scheduling, maintaining equipment, reviewing reports, coordinating with other ATS team members, oversight of quality and safety practices of the department, and developing and nurturing customer relationships. Travel to customer job sites will be required. All applicants should have experience in ET, RT, UT, MT, PT, and VT Inspections. Must have previous NAS-410 certification (Level III's are a plus). Previous experience as a project or division manager required. Responsibilities/Duties: Management control over NDT operations within area of responsibility. Management control over personnel and equipment in area of responsibility and subject to upper management approval, hire and terminate personnel. Management control over quality, safety, and financial performance in area of responsibility. General customer relations, including setting up inspections and customer follow-up on such services. Ensuring that equipment is properly maintained. Completion and maintenance of reports Acting as a knowledgeable point of contact for customers Interacting with customers, vendors, and site personnel as a professional representative of ATS 50%-75% of the time will be spent in the office, up to 25% of the time will be on customer job sites helping with project, auditing personnel, or meeting with customers. Minimum Requirements: High School Diploma or equivalent 3-5 years of experience performing NDT in the Aerospace market Documentation of education, training, and experience in NDT Managing day-to-day operations of a growing NDT business Overseeing approximately 15 employees currently Managing Profit and Loss statement for this department Business development, account management, customer relations Demonstrated leadership skills proven in NDT or possibly a similar industry Excellent communication skills Professional demeanor and appearance Demonstrated organizational skills Benefits: ATS offers excellent wages and advancement opportunities. ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, personal time, and bonuses. EOE/AA/M/F/Vet/Disabled ATS is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
    $50k-93k yearly est. 2d ago
  • Salon Manager

    Regis Haircare Corporation

    Lead manager job in Alpharetta, GA

    Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
    $29k-44k yearly est. 7d ago
  • Assistant Store Manager

    Bootbarn, Inc. 4.2company rating

    Lead manager job in McDonough, GA

    The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity. Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit -- one handshake at a time. ASSISTANT STORE MANAGER DUTIES Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships. Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours. Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company. Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed. Assess and communicate localized customers' needs to Store Manager. Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals. Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines. Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner. Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team. Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas. Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures. Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices. Possess well-developed business acumen and understands all aspects of the store's operations. Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance. Additional duties as assigned by District Manager or Store Support Center partners. QUALIFICATIONS Associate's Degree and/or 2 to 4 years of experience in retail store management Experience managing direct reports and leading teams in a selling environment. Strong organizational and time management skills with the ability to manage multiple priorities. Strong communication, customer service, time management and organizational skills. Availability to work a variety of shifts to meet business needs including nights, weekends and holidays. Flexibility with scheduling and willing to work extended hours when necessary. Up to 15% travel to support local stores, as needed. COMPETENCIES Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service. Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally. Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. Humble Leadership - Ensures that the needs of store partners and customers are met. Provides team with encouragement and motivation, timely coaching and feedback, and opportunities for continued development and advancement. Exhibits a calm confidence without ego and sets the standards of service and building community. Expert Knowledge - Exhibits experience and expertise in all aspects of the business: industry and sales acumen, products and fit, and the local and Western community. PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES Competitive hourly rate* plus selling incentives (SPIFFS) and monthly store sales bonus opportunity. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners. Medical, Dental, Vision and Life Insurance. 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level -- we are opening 50+ new stores each year. Compensation varies based on geography, skills, experience, and tenure For eligible Boot Barn Partners PHYSICAL DEMANDS & WORK ENVIRONMENT In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking, and squatting more than fifty percent of the work shift. Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts. Ability to use a ladder and/or step stool occasionally. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ X ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. * The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. * Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4. California Privacy Notice
    $35k-42k yearly est. 8d ago
  • Store Manager in Training

    CVS Health 4.6company rating

    Lead manager job in Lawrenceville, GA

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position. The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks. We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Some of the skills needed for this role are: Communicate well verbally and in writing to support and lead your team. Perform customer care duties to provide high levels of service. Execute merchandising strategies to support store sales growth. Manage the store inventory and assets to maintain profitability. We are invested in your growth and anticipate that you will be as well. We expect our SMIT's to: Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program. Support your store as management team member and lead in a manner that is consistent with CVS values and policies. Engage your colleagues in support of the company's purpose of "helping people on their path to better health." Be willing to accept promotion roles with the market that you work in. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when you are actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of openings. Willingness to accept a promotion to Store Manager role at any location in the designated market. Ability to transfer to other CVS Pharmacy stores located within the designated market. Ability to work a schedule that may vary based on business needs. High School diploma or GED Bachelor's Degree Retail management experience, or experience as a CVS Supervisor A high school diploma or GED is required - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Anticipated Weekly Hours 45 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $23.88 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 02/04/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
    $18 hourly 8d ago
  • General Manager, Atlanta

    Brewdog

    Lead manager job in Atlanta, GA

    BrewDog, founded in 2007 by James Watt and Martin Dickie in the North East of Scotland, emerged from their desire to create craft beer that challenged the industrially brewed lagers and ales of the UK market. Operating with 4 state-of-the-art breweries in Ellon, Columbus, Berlin, and Brisbane, BrewDog has grown into the top craft beer brand in the world with over 3,000 employees globally and more than 100 bars. Their mission is to make people as passionate about great craft beer as they are. With 220,000 Equity Punks, BrewDog is the UK's fastest-growing brand. Role Description BREWDOG ARE ON THE HUNT FOR A GENERAL MANAGER! We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we're looking for a General Manager to join our team. In this role you'll be leading from the front - you'll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. BrewDog's goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun. This senior position will also encompass managing the profitability of the overall business. You'll be leading an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us. As part of our hiring process, we ask for three professional references: • One current or former manager • One peer or cross-functional colleague • One direct report
    $39k-71k yearly est. 1d ago
  • Airline General Manager in Atlanta, GA (ATL) (ATLMAY07)

    Hallmark Aviation Services 4.3company rating

    Lead manager job in Atlanta, GA

    Job Title: General Manager (ATL) Department: Airport Passenger Handling / Above the Wing Operations Reports To: Sr. Vice President / President FLSA Status: Exempt Leads, directs and coordinates all activities involved with Hallmark's operational and administrative functions for Hallmark Aviation Services in Atlanta, GA. ESSENTIAL DUTIES AND RESPONSIBILITIES Administration: Lead and manage the administrative office for Hallmark Aviation Services in ATL Airport, oversee personnel files maintenance, recruitment, uniform supply and storage, training efforts and all general HR functions. Coordinate with all departments at Hallmark head office to ensure that internal and external customer needs are satisfied (Payroll, Operations, Training, Human Resources, Quality Assurance and Marketing). Profitability: Ensure that each business unit operates within budget and within the contracted labor hours and that all hours and re-chargeable hours are billed properly. Ensure that costs are strictly controlled and adhered to. Review operational records to projected budget to determine future profitability. Ensure agreed contract between client and Hallmark Aviation Services is executed efficiently and profitably for both the client and Hallmark Aviation Services. Analyze marketing potential of existing account and recommend additional services. Operations: Ensure compliance with established company policies, procedures, and standards such as safekeeping of company funds and property, personnel and grievance practices. Effective and visible leadership - guide and assist all Business Managers. Identify and develop future leaders for supervisor and management positions. Interface with the MCO airport authorities Ensure efficient staffing levels at all account locations. Service: Identify and resolve service inhibitors including on time performance, staffing assignments and recruiting schedules. Audit Quality Assurance Quarterly; follow up with action plan and present progress report to customer station manager. Ensure that all accounts achieve the Key Performance targets. Safety: Review all aspects of safety to include new procedures and training as required. Ensure the notification process and necessarily follow up for maintaining compliance with any FAA/TSA mandated safety and security policies. Customer Relations: Establish and maintain a strong relationship with HAS customers operational management. Meet with Business Managers and Station Managers regularly to review operational and administrative objectives. Corporate Culture: Responsible for the overall staff morale. Ensure continuous communication with HAS customer airline managers and own staff. Conduct Town Hall meetings on a quarterly basis for each business unit. Encourage the celebration of "small wins" and activities, which foster camaraderie Build and encourage strong leadership within management team QUALIFICATIONS Excellent leadership skills Flexible availability, able to work weekends holidays and overtime Requires some night and weekend work Ability to build and maintain strong relationships with the customer airline's station managers. Excellent communication and presentation skills (oral and written) Minimum 10 years of passenger handling experience or airline experience in airport operations with 3 years in a management position. Energetic, motivated, enthusiastic, self-starter, with strong integrity Proficiency in MS Office, Excel, PowerPoint Ability to cope well with pressure and to manage multiple tasks with minimum direction. Organized, creative and resourceful, with entrepreneurial mentality Comfortable with various cultures and their associated business practices. Must be fluent in English in written and oral form Excellent critical thinking and analytical skills with basic statistical and math knowledge Required Skills Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs-100lbs Reading & comprehension of reference materials, instructions, policies & procedures Essential Requirements: Valid US work authorization Professional demeanor and exceptional presentation Flexible schedule & availability Background Check, Fingerprinting required Drug Screen required on day of hire
    $57k-81k yearly est. 5d ago
  • Area Operations Manager

    The TJX Companies, Inc. 4.5company rating

    Lead manager job in Decatur, GA

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Opportunity: Grow Your Career. Ensures volume and productivity goals by area are met or exceeded Manage a safe workplace by advocating safety training and accident preparedness; lead the facility in safe and efficient operation of all equipment Performs analysis and makes staffing adjustments to match the work flow Ensures adherence to proper work methods Seeks consistent improvements Ensure performance plans are set, maintained and continuously improved by Human Resources Management Actively develop Supervisors and Staff; coaches and counsels with integrity Inspire your team with challenging assignments and coaching to facilitate individual growth and development; foster a collaborative environment in which diverse backgrounds are respected and valued Reinforces positive work environment and company culture Establish and maintain effective relationship with your peers, team and senior managers in order to communicate effectively, collaborate across departments and strategically implement solutions Mediates conflict resolution Who We're Looking For: You. Previous experience managing diverse teams of 100+ associates 4+ years supervisory experience Ability to communicate clearly and effectively in all situations with strong interpersonal skills Proven ability to motivate teams and manage conflict; ability to provide feedback and develop other leaders Strong reasoning, analytical and problem solving skills Ability to interpret and understand policies and procedures and relate them to others Strong technical skills including, word, excel and WMS experience Must be available to support multiple shifts 4 year degree in Business, Logistics or Industrial Engineering preferred Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 2300 Miller Road Location: USA Marshalls Distribution Center Atlanta This position has a starting salary range of $83,100.00 to $106,000.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
    $31k-40k yearly est. 1d ago
  • Assistant Store Manager CosmoProf 06609

    Sally Beauty Supply 4.3company rating

    Lead manager job in Atlanta, GA

    Cosmo Prof Job Title: Assistant Manager Essential Function Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects. 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements * The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. * The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
    $33k-39k yearly est. 8d ago
  • Senior Manager of Ecommerce Development & Operations

    Floor & Decor 4.2company rating

    Lead manager job in Atlanta, GA

    Purpose: The Senior Manager of Ecommerce Development & Operations is responsible for ensuring the stability, performance, and continuous improvement of Floor & Decor's digital platform. This role oversees site operations, release management, and cross-functional delivery to enable an exceptional customer experience and drive sustained ecommerce revenue growth. The position leads internal teams and external partners to optimize platform functionality, strengthen operational excellence, and support the end-to-end digital customer journey. Minimum Eligibility Requirements: 5+ years in program or large-scale project management 5+ years managing technical operations within an ecommerce, IT, or technical organization 5+ years of software development or product delivery experience in an Agile environment 3+ years of people management experience 3+ years annual planning including estimating and prioritizing work Proven ability to make data-driven decisions to resolve operational issues Essential Job Functions: Ecommerce Delivery & Operations: Lead planning and execution for ecommerce projects, managing site operations, Scrum processes, releases, and testing. Project Oversight: Develop and manage delivery plans, set milestones, and ensure successful completion of product development, QA, and release management activities. Incident Management: Triage production defects, oversee root cause analyses, and communicate business and customer impacts. Cross-Functional Collaboration: Partner with product management, IT, QA, development, operations, and third-party vendors to deliver high-quality digital experiences. Team Leadership: Manage and develop a cross-functional team spanning development, QA, and operations. Foster a culture of accountability, innovation, and continuous improvement. Vendor Management: Oversee relationships and contracts with ecommerce third parties and technology partners. Performance Monitoring: Ensure site performance, stability, and user experience meet business and customer expectations. Governance & Reporting: Manage change requests, provide regular project status updates, and ensure effective communication across stakeholders. Preferred Skills & Experience Experience managing multiple complex projects in a fast-paced environment Proficiency with Jira Core, Jira Service Desk, and OpsGenie Strong leadership, organization, and communication skills Certified Scrum Master (CSM), Project Management Professional (PMP) or similar certification(s) a plus Familiarity with ecommerce technologies such as Salesforce, Dynamic Yield, Amplience, Algolia, and Noibu Familiarity with Content Delivery Networks (CDNs) such as Cloudflare Demonstrated success managing vendors, contractors, and third-party partners WORKING CONDITIONS (TRAVEL & ENVIRONMENT): Limited travel required including air and car While performing the duties of this job, the employee may occasionally be exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. PHYSICAL/SENSORY REQUIREMENTS Sedentary Work - Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
    $97k-145k yearly est. 3d ago

Learn more about lead manager jobs

How much does a lead manager earn in Roswell, GA?

The average lead manager in Roswell, GA earns between $55,000 and $121,000 annually. This compares to the national average lead manager range of $73,000 to $140,000.

Average lead manager salary in Roswell, GA

$81,000

What are the biggest employers of Lead Managers in Roswell, GA?

The biggest employers of Lead Managers in Roswell, GA are:
  1. Expert Technical Solutions
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