We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery LeadManager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 4d ago
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General Manager - Restoration Services
Right Restoration Partners
Lead manager job in Tempe, AZ
Right Restoration Partners is a dynamic and rapidly expanding national platform focused on partnering with and supporting the growth of exceptional emergency restoration services businesses that deliver high-quality solutions across water and fire damage mitigation, mold remediation, rebuild services, and pack-out and storage. Right Restoration supports its partners by attracting and developing skilled talent, investing in cutting-edge technology and systems that empower industry-leading and efficient customer service, and accelerating and diversifying lead generation. Backed by Percheron Capital, a private equity firm with over $3 billion in assets focused on partnering with exceptional teams to build market-leading essential services businesses, Right Restoration Partners is poised to shape the future of restoration services.
Position Summary
We are seeking an experienced General Manager to own the success of a growing branch, build and lead a high-performing team, and deliver service that sets the bar for excellence. The General Manager will provide strategic leadership as well as drive operational excellence, financial performance, and customer satisfaction while ensuring consistency and scalability. Acting as a mentor and leader, the role will support their teams, fostering a culture of growth, accountability, and collaboration.
The General Manager role will work from our Arizona office at 1514 W Todd Dr, Tempe, AZ 85283. The position offers a base salary between $130,000 and $175,000 with a 50% on target bonus and full benefits.
Key Responsibilities of the General ManagerLead day-to-day operations of your branch across mitigation, reconstruction, packout and customer service
Drive revenue and profitability across residential restoration services
Hire, train, and mentor a team of technicians, estimators, and sales reps
Partner with regional and corporate leadership to set strategy and implement best-in-class systems
Champion our safety culture, quality standards, and customer-first values
Qualifications of the General Manager
5+ years in restoration, construction, field services, or related industries
Proven P&L leadership or entrepreneurial experience preferred
Strong knowledge of Xactimate, mitigation, and/or reconstruction project workflows
Leadership that inspires trust, builds loyalty, and drives performance
A passion for people, growth, and operational excellence
$130k-175k yearly 4d ago
National Events Operations Manager
Childhelp 4.4
Lead manager job in Scottsdale, AZ
Join Our Mission: National Events Operations Manager!
Are you a master of logistics with a passion for making a difference? Childhelp is seeking a National Events Operations Manager to provide strategic leadership and hands-on execution for our East Coast and national special events.
What You'll Do:
Event Strategy & Execution
Lead the Logistics: Develop comprehensive frameworks, timelines, and execution plans for small to mid-sized national events.
Oversight for High Impact Initiatives: Direct end-to-end event operations across DC, Virginia, and Miami markets, including the execution of the annual flagship gala.
Collaborative Planning: Partner with Marketing/Communications for event collateral and the Philanthropy team to ensure sponsor deliverables and stewardship are executed flawlessly.
National Support: Act as the operational liaison for regional and micro-events, ensuring Childhelp's standards are maintained nationwide.
Systems & Platform Management
Platform Owner: Serve as the primary administrator for Childhelp's Event Management Tool.
End-to-End Setup: Manage ticketing, auction packages, guest RSVPs, and on-site registration.
Technical Support: Provide training and support to event teams and volunteers while ensuring data integrity and brand consistency.
What You'll Bring:
Education: Bachelor's degree (B.A.) or an equivalent combination of education and experience.
Experience: Minimum of 4 years of related experience in event management, fundraising, volunteer management, or community outreach.
Location: This position will be in person and must be able to work onsite.
Availability: Willingness to work nights and weekends as needed to support event schedules.
Travel: Ability to travel up to 30% nationally.
Why Childhelp?
Since 1959, Childhelp has brought hope and healing to victims of child abuse and neglect. By joining our team, you aren't just managing events-you are fueling the programs that save lives.
$76k-91k yearly est. 1d ago
Manager of Revenue Operations (Product Manager)
Impact Technology Recruiting 4.5
Lead manager job in Scottsdale, AZ
Our client is looking for a Manager, Revenue Operations to lead the strategy, development, and execution of pricing and revenue analytics capabilities that directly support revenue growth and pricing optimization. This role sits at the intersection of product ownership, analytics, and people leadership, partnering closely with business and technical teams to deliver scalable, data-driven solutions.
What You'll Do
Lead and develop a high-performing team of analysts, engineers, and developers focused on revenue management and pricing optimization initiatives
Own the design, development, and ongoing optimization of pricing tools, algorithms, dashboards, and analytics capabilities
Act as the primary product owner and liaison between technical teams and business stakeholders
Partner with revenue management and sales leaders to understand business needs and translate them into actionable data solutions
Define data requirements, performance metrics, and analytical goals aligned to business objectives
Establish best practices, documentation standards, and quality controls to ensure consistent, high-quality delivery
Drive automation and innovative data processing strategies to improve efficiency and decision-making
Communicate analytical insights and recommendations to Director-level and executive stakeholders in a clear, consultative manner
Identify opportunities to enhance product functionality supporting pricing strategy and execution
Lead ad-hoc analyses and KPI reporting to surface risks, trends, and opportunities
What We're Looking For
Master's degree preferred; Bachelor's degree required in an analytical or quantitative field (e.g., Mathematics, Economics, Computer Science, Statistics, Finance, Engineering)
5+ years of experience in a product ownership or product-adjacent role, supporting data products, dashboards, or technical tools used by business leaders
2+ years of experience leading or managing highly technical teams, directly or in a matrixed environment
Proven ability to partner with business leaders and guide technical teams in delivering analytics and data solutions
Strong experience managing large, complex data sets across on-prem and cloud environments (e.g., Snowflake, AWS)
Proficiency with SQL, Python, dbt, or similar data and analytics tools
Advanced Excel skills and strong working knowledge of Word and PowerPoint
Experience with pricing, revenue, or customer analytics in a subscription-based or related industry strongly preferred
Why This Role
This is a high-impact leadership role for someone who enjoys building teams, owning data products, and driving business outcomes through analytics and pricing strategy.
$53k-93k yearly est. 1d ago
Service Manager - Commercial Roofing
Roofing Talent America (RTA
Lead manager job in Phoenix, AZ
Phoenix, AZ
$90k - $120k + benefits
Smash through the glass ceiling and take your career to the next level
You will run a service department as if it is your own business - but with the financial backing, training and opportunities of a much larger business
You'll have the autonomy to set your own goals, a strong support system behind you, and real opportunities to advance as the company expands into new markets
The company values honest, long-term partnerships over hard selling, and the sales team operates in a collaborative, growth-minded environment with ongoing mentoring, training, and planning support
What's in it for you
Ongoing training, development and internal promotion
Medical, Dental and Vision - as well as tele-med, flex spending, HAS, medical bill saver, accident and illness program and EAP
PTO
Paid holidays
401k with company match
What you'll do
Manage and mentor the service department for the Phoenix branch: foremen, superintendent, project managers and a coordinator/admin
Tracking and managing the finances, projects and targets for the department
Ensuring customer satisfaction and communication is to the highest standard as well as the quality of the work completed
What you need
Experience overseeing financials, managing crews, developing customer base and strategic planning
Experience leading a commercial roofing service division
Strong technical knowledge of commercial roofing systems
About the company
This private equity backed commercial roofing contractor has grown rapidly since 2020; 20 locations, over $200M in revenue, and employing 650+ people.
They focus on service and maintenance, national accounts, and strong local sales, with work split between re-roofing (60%), service (25%), and new construction (15%).
In the next 1-2 years, all branches will unify under a single national brand-creating more opportunity, visibility, and scale for the team.
Don't hesitate and APPLY NOW! Don't have a resume? No worries, just contact me directly; *******************************
Not quite right for you but know someone that would be perfect? Refer a friend and if we successfully place them, you will get $1000!
$90k-120k yearly 3d ago
Proposal Operations Manager
SFE-Southwest Foodservice Excellence
Lead manager job in Scottsdale, AZ
The mission of the Proposal Operations Manager is to drive and support the business development team across the US and elevate the SFE brand. Candidate will provide direct support to the sales and team to engage and nurture prospective clients, focus on developing new leads, and exceed team sales quota.
Qualifications:
BS/BA in Marketing or Business Administration or work equivalent
Minimum of 3 year's sales or sales coordinating experience
Strong communication skills with the ability to work alongside all levels of the organization
Proficient in Sales Force
Proficient in Adobe InDesign
Proficient in Microsoft: Word, Excel, PowerPoint, and Publisher
Ability to work in a fast paced, competitive sales environment with a strong attention to detail is imperative.
Responsibilities:
Aid sales team in achieving planned revenue growth and delivering mutual profitability for SFE and school district partners
Identify areas of improvement in the company and assist in creating and implementing solutions
Manage and track sales pipeline and create reports and dashboards through Sales Force
Manage Business Development Interns
Manage Business Development Coordinator
Complete and maintain accurate sales forecasts, data gathering and reports
Assist with managing the sales pipeline and perform weekly reporting functions on an ongoing and timely basis for proposal deadlines
Maintain online server data base for all contract's, RFP's, proposal allocation within Sharepoint and hardcopy library
Manage the completion of the proposal process which includes editing, reviewing, printing and shipping proposal books to clients in a high volume, fast paced environment
Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items
Track budget and expenses for tradeshows
Handle all sales administration duties in a timely and efficient manner
Perform any other duties as assigned by VP Sales and Senior Executives
Other duties, as assigned
We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program
$53k-92k yearly est. 4d ago
Assistant Aviation Operations Manager
American Flyers 3.5
Lead manager job in Scottsdale, AZ
Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees.
Qualifications
Must possess superior verbal, written, organizational, and problem solving skills.
Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth.
Requires applicant to be proactive in all aspects of problem solving with a can do attitude.
Flexibility and willingness to relocate as growth opportunity arises required.
Aviation experience preferred.
Benefits
Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses.
Group Medical Insurance Program
401K with company contributions & Life Insurance Program.
Paid vacations and holidays
Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
$38k-58k yearly est. 4d ago
Service Manager
Arizona Foam & Spray
Lead manager job in Mesa, AZ
WHO WE ARE
Since 1968, Arizona Foam & Spray has been committed to delivering high quality results. Based in Mesa, AZ, we are licensed, insured, and members of various trade organizations. We specialize in assisting with the design process for all commercial roofs by offering options and solutions. Our expertise ensures that roofing installations are done correctly to prevent future issues and voiding of warranties. We also handle repairs and reroofing, with the ability to diagnose and fix a wide range of flat roof types, including spray foam, single-ply, and built-up roofs.
WHAT WE OFFER
AFS is proud to offer numerous benefits to our eligible employees. Full time employees at SWD are able to enroll in a generous Medical Plan with a Company funded Health Reimbursement Account (HRA), company paid Telemedicine, company paid life insurance, 401(k) with a company match, and dental and vision coverage. SWD also offers all employees Paid Time Off (PTO) as well as Paid Sick Leave.
WHO YOU ARE
The Service Manager will lead and mentor our service team, overseeing installation, maintenance, and repair projects while ensuring safety and quality standards. The ideal candidate is an experienced professional with deep knowledge of spray foam processes, building codes, and industry regulations. You will train and support junior technicians, deliver technical guidance, troubleshoot issues, and coordinate service projects. Strong leadership, communication, problem-solving skills, and proficiency with tools like Microsoft Office, SharePoint, and Company Cam are essential, along with a commitment to industry best practices and safety protocols.
WHY JOIN US
At Arizona Foam & Spray, we're more than a team, we're a community driven by innovation, safety, and excellence. You'll have the opportunity to work with cutting-edge spray foam technology, grow your technical skills, and take on leadership opportunities in a supportive environment. We value your expertise, encourage continuous learning, and reward dedication with a culture that prioritizes collaboration, professional growth, and making a real impact on the construction industry. Join us and be part of a company where your contributions truly matter.
AFS, Inc. is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, gender identity or expression, ancestry, marital or protected veteran's status, or any other characteristic protected by law.
$47k-77k yearly est. 4d ago
Service Center Assistant Manager
The McAlear Group
Lead manager job in Phoenix, AZ
This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service.
Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important).
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Monitoring inventory levels and, with the Managers approval, adjusting when appropriate
Maintain a team member structure to accomplish the service center mission in an effective and efficient manner
Assist in the Interview process and recommend applicants for hire
When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills
Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary
Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively.
Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service
Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed
Monitor, document, and report inventory discrepancies and return goods
Work in accordance with company safety policies and maintain a safe working environment
Assist with asset control in shipment procedures and departmental security issues
Assist in the coordination of shipping and delivery with Purchasing Department
Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment
Punctuality and regular attendance are essential to managing on-site customer service.
Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately.
Completes appropriate HR forms for warehouse team members.
Conducts safety and 5-S audits and maintains good housekeeping in the Service Center.
Manage and document the delivery of products via company delivery vehicle.
NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions.
Assist in administering order entry control and pricing policies consistent with company guidelines.
Assist with the loading and unloading of trucks if necessary.
Provides suggestions regarding new product and service opportunities.
All other duties as assigned
PHYSICAL DEMANDS & WORK ENVIRONMENT:
Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day
Ability to frequently bend, stretch and lift up to 50 pounds
Must be able to operate a forklift and have a clean driving record
COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES:
Knowledge of overhead garage door products, garage door repair and installation
Outstanding computer skills, proficiency in Microsoft Excel and Word is required
Outstanding oral and written communication skills
Must be friendly and patient
Professional appearance and strong work ethic
Ability to work independently and resolve issues based on discretion and good judgment
Positive attitude
Highly ethical
Superior customer service skills
Able to change focus frequently and often while being detail orientated and well organized
Conflict resolution and problem solving are key components of this position as well
Must be able to operate a forklift and have a clean driving record
EDUCATION & EXPERIENCE:
REQUIRED:
High School diploma
PREFERRED:
Preferred: B.S. or B.A. in business or industrial related field
The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO
$34k-49k yearly est. 16h ago
Plant Manager
Nter Talent
Lead manager job in Phoenix, AZ
Job Title: Plant Manager
Salary: $200,000 + Bonus
Nter Talent is supporting a leading manufacturing organization in the search for an experienced Plant Manager to oversee operations of their facility producing high-volume food-service packaging. This role leads a team of around 150 employees across production, warehousing and shipping, ensuring safety, quality, cost control, and operational efficiency.
Key Responsibilities
• Lead and develop managers, supervisors and plant staff to build a high-performing, engaged workforce.
• Oversee all manufacturing, warehouse and shipping operations, delivering over $30M in annual output.
• Manage inventory levels for raw materials, WIP and finished goods.
• Ensure all equipment, utilities and facilities are maintained to high safety and operational standards.
• Drive production planning, workforce scheduling and cost management to meet annual performance goals.
• Maintain compliance with GMP, HACCP, SQF, safety protocols and all regulatory requirements.
• Reduce risk, improve safety culture and maintain zero-injury targets.
• Act as back-up support for Production Manager and HR Manager when required.
Requirements
• 5-7 years' experience as a Plant Manager in manufacturing; plastics or consumer products preferred.
• Bachelor's degree in Engineering or Industrial Management is desirable.
• Strong mechanical, analytical and problem-solving skills.
• Experience in lean manufacturing highly beneficial.
• Excellent communication skills and ability to lead in a hands-on environment.
Competencies
• Planning & Organising: Ability to prioritise, manage multiple workstreams, analyse data, and solve problems.
• Continuous Improvement: Commitment to improving technical skills, processes, and operational performance.
• Collaboration & Coordination: Strong cross-functional communication and problem-solving capability.
• Communication: Clear, professional verbal and written communication with strong interpersonal skills.
• Multi-tasking & Prioritization: Detail-oriented, deadline-driven, and effective under pressure.
Salary: $200,000 + Bonus
• Competitive benefits including medical, dental, vision, life insurance, paid holidays, PTO, disability coverage and 401(k) with company match.
• Opportunity to lead a high-impact facility and drive transformational improvements.
• A values-driven culture focused on teamwork, quality, innovation and continuous improvement.
This organization offers competitive benefits, strong training and development, and a collaborative culture focused on continuous improvement and operational excellence.
$68k-100k yearly est. 1d ago
Pharmacy Operations Manager
Walgreens 4.4
Lead manager job in Gilbert, AZ
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance ManagementLeads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
X Contracting is seeking an experienced and strategic Divisional Manager for our Wet Utilities Division, overseeing underground utility construction projects including water, sewer, storm drain, and related civil infrastructure. This leader will be responsible for operational performance, team management, project delivery, safety, profitability, and client relationships within the division.
This role is ideal for a results-driven construction leader who thrives in a fast-paced, growth-oriented environment and has a strong background in utility construction and field-to-office coordination.
Key Responsibilities
Provide overall leadership, direction, and accountability for the Wet Utilities Division
Oversee project planning, scheduling, resource allocation, and field execution
Manage and support Project Managers, Superintendents, Foremen, and field crews
Ensure projects are completed safely, on schedule, within budget, and to quality standards
Drive productivity, cost-control, manpower planning, and equipment utilization
Collaborate with estimating on bids, scopes, take-offs, and constructability review
Monitor job costs, revenue forecasts, and division financial performance
Maintain strong relationships with municipal agencies, GC partners, inspectors, and vendors
Lead implementation of SOPs, safety programs, training, and process improvements
Support workforce development, hiring, coaching, and performance management
Represent the division in leadership meetings and strategic planning initiatives
Qualifications
7+ years experience in underground utilities / wet utilities / civil construction
3+ years supervisory or division-level leadership experience
Strong knowledge of water, sewer, and storm infrastructure construction
Proven experience overseeing multiple concurrent projects
Understanding of job-costing, budgeting, and production tracking
Ability to lead teams and collaborate across departments
Strong communication, organization, and problem-solving skills
Experience with Foundation, B2W/Track, or similar systems a plus
OSHA / safety leadership experience preferred
Preferred Attributes
Hands-on field background and practical understanding of construction operations
Leadership style focused on accountability, teamwork, and continuous improvement
Ability to build culture, mentor staff, and develop high-performing teams
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
underground utilities / wet utilities / civil construction: 7 years (Required)
Ability to Commute:
Glendale, AZ 85305 (Required)
Work Location: In person
$65k-112k yearly est. 1d ago
General Manager
Horizon Hospitality Associates, Inc. 4.0
Lead manager job in Anthem, AZ
Are you a dynamic hospitality leader ready to oversee operations at one of the region's most exciting resort destinations? This is an incredible opportunity to lead a thriving lodging property known for its welcoming atmosphere, high guest satisfaction, and commitment to excellence.
The General Manager will be responsible for all aspects of day-to-day operations, including guest services, financial performance, team development, and community engagement. This role is ideal for a hands-on leader who thrives in a guest-focused environment, takes pride in building strong teams, and excels at driving both operational and financial success.
Key Responsibilities
Oversee all property operations, ensuring an exceptional guest experience and seamless daily performance.
Recruit, train, and inspire a motivated team committed to service excellence.
Develop and execute marketing and promotional strategies to increase reservations and overall occupancy.
Prepare and manage annual operating budgets; monitor monthly performance and identify growth opportunities.
Collaborate with activities and recreation teams to design and deliver engaging guest experiences.
Maintain property standards, oversee capital improvements, and ensure compliance with local, state, and federal regulations.
Serve as the primary point of contact for guests, residents, and ownership, promoting a warm and professional environment.
Qualifications
Minimum 5+ years of leadership experience in hospitality, resort management, or related operations.
Strong financial management skills, including budgeting, forecasting, and P&L oversight.
Excellent communication, problem-solving, and organizational abilities.
Proven ability to lead teams, handle guest concerns with professionalism, and uphold brand standards.
Proficiency with Microsoft Office and property management or accounting systems.
Flexibility to work evenings, weekends, and holidays as business needs require.
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred (or equivalent experience).
Compensation: $70,000 - $80,000 base (commensurate with experience), 25% bonus program, 100% Paid Health Insurance Expenses (Single AND Family Coverage), 401K with 6% Match, Outstanding Career Growth Potential, PTO, and much more!
Why Join This Opportunity
This is your chance to lead a property that blends hospitality, community, and natural beauty. You'll have the autonomy to make an impact, a supportive ownership group that values innovation, and a team that's passionate about creating memorable experiences for every guest.
$70k-80k yearly 4d ago
General Manager - Building Products Manufacturing - Backed by Private Equity, 78976
Truenorth Executive Search, Inc. 4.5
Lead manager job in Phoenix, AZ
General Manager - Building Products Manufacturing - Backed by Private Equity
Our client is leading designer and manufacturer of high-quality building products for both commercial and residential customers, and a leader within their segment in North America.
The General Manager will be a high-energy operations executive responsible for all day-to-day plant operations as well as overarching strategic initiatives. This role will be focus on optimizing operations with oversight of all manufacturing, production, maintenance, supply chain, regulatory and safety functions. The General Manager will partner strategically with the Chief Executive Officer and work cross functionally with the executive team to effectively achieve the financial growth and goals of the company.
The successful candidate will have a demonstrated history of driving growth and success in a build products manufacturing environment, implementing processes, procedures and leading optimization efforts. Sharp analytical skills will be required to drive both short and long-term strategic goals. This position requires a hands-on leader with a passion for operations and an eye towards the future and long-term success of the business.
This position offers an attractive compensation package incusing base salary and bonus. A complete benefits packaging is also offered.
$36k-55k yearly est. 2d ago
Field Operations Manager (Special Projects Division)
D.P. Electric 3.9
Lead manager job in Tempe, AZ
The Field Operations Manager is responsible for leading and optimizing all aspects of field operations within the Division. This pivotal role manages the distinct teams of the division (Large Contracts, Commercial, Industrial, Service), operations scheduling, and Superintendent team, ensuring the seamless coordination and efficiency across the teams. They collaborate closely with the Operations team, Safety Team, QA/QC Team, Recruiting Team, and other key stakeholders to ensure safe efficient execution of projects, quality assurance, and project performance. This role also works closely with field personnel to provide mentorship and support their career growth.
Essential Functions
* Provide leadership and direction to the field operations, scheduling, and superintendent teams, aligning their efforts with company objectives and core values.
* Manage field leadership hiring and oversee all field terminations, working closely with the Director on hiring decisions.
* Supervise the manpower scheduling team and manage day-to-day job assignments.
* Work with Director of Field Operations on companywide initiatives, implementation, standardization and policies
* Oversee manpower forecasting for all open projects and collaborate closely with the Director on overall forecasting.
* Collaborate with project budget development, tracking and oversite.
* Create and maintain project specific man loaded scheduled to inform manpower forecasting, hiring decisions and project profit margins.
* Communicate regularly with the recruiting team regarding field-related hiring needs.
* Regularly review project cost reports to identify issues and work with field teams to correct cost and schedule inefficiencies.
* Work closely with the logistics team's scheduling and forecasting, ensuring that tools, materials, and equipment processes are consistently followed across projects.
* Counsel and address all field-related HR issues, working closely with HR and Operations for resolution.
* Oversee all field leadership project assignments.
* Conduct career pathing discussions, manage advancements, and approve wage increases for the field team.
* Perform quarterly check-ins and annual performance reviews with direct reports.
* Work closely with the Director of Field Leadership Development to ensure that field employees are progressing and are exposed to the job duties outlined in the SOP for leadership development training.
* Collaborate with field-related departments on policies and procedures. Assist with the implementation, training, and enforcement of field-related policies and procedures.
* Collaborate with estimating, project management, superintendents and foreman to successfully pre-plan projects.
* Monitor and teach field leaders on project tracking tools including, but not limited to progress drawings sets, feeder / conduit schedules and outstanding work items.
* Work closely with the Prefabrication Manager on policies and procedures, promoting prefabrication among field leadership.
* Collaborate with the QA/QC team on policies and procedures, enforcing and upholding these policies with field leaders.
* Support the organization by bridging communication and collaboration between office and field operations.
* Oversee and optimize field operations processes to enhance efficiency, productivity, and overall project performance.
* Collaborate with project management teams and all levels of field leadership to ensure that project execution and success remain the primary focus.
* Develop and implement best practices for project execution.
* Collaborate with the Director to set goals and objectives for the field operations department, monitoring progress and performance against key metrics.
* Foster effective communication and collaboration between field teams to ensure a clear understanding of project objectives and requirements.
* Drive continuous improvement initiatives within field operations, identifying opportunities for process optimization and innovation.
* Establish and maintain strong relationships with clients, subcontractors, and other stakeholders to ensure exceptional customer satisfaction.
* Stay current with industry trends, regulations, and advancements, implementing best practices and innovative solutions where appropriate.
* Champion a culture of safety excellence, promoting a zero-incident mindset and ensuring adherence to safety regulations and standards.
* Champion a culture of quality excellence, promoting a no-rework, do-it-right-the-first-time mindset and ensuring adherence to quality regulations and standards.
Minimum Qualifications
* Bachelor's degree in construction management, engineering, or a related field.
* Ten (10) or more years of progressive experience in electrical construction operations.
* At least five (5) years in a leadership or executive-level field operations role.
Preferred Qualifications
* Master's degree in construction management, engineering, or related field.
* Experience managing large-scale construction projects and field teams.
* Demonstrated success implementing operational efficiencies and innovations.
OR an equivalent combination of education, certification, and experience that results in the successful performance of the job. Additional education may substitute for required experience on one-for-one year basis or vice versa.
Knowledge, Skills, and Abilities
* Knowledge of electrical construction building processes, safety compliance, and manpower scheduling.
* Skill in leading multidisciplinary teams and mentoring field personnel.
* Skill in project budgeting, manpower tracking, and performance metrics.
* Ability to implement best practices and drive continuous improvement.
* Ability to communicate effectively with executives, superintendents, and tradespeople.
* Ability to make data-informed decisions in high-pressure environments.
* Strategic thinker with the ability to align operations with company goals.
Work Environment
* Medium work environment. Indoor and outdoor work with exposure to uncomfortable and hazardous physical, ergonomic, and/or emotional environment. Work requires lifting up to 50 pounds and wearing protective equipment; exposure to environmental conditions, weather, climbing, crawling, lying, and working under pressure.
$57k-76k yearly est. 14d ago
District Manager, Arizona South
The Gap 4.4
Lead manager job in Gilbert, AZ
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.
What You'll Do
* Attract, hire, develop and retain the best team to meet both short and long-term business goals.
* Monitor performance and consistently follow- up to ensure results are delivered.
* Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
* Foster and maintain an inclusive and collaborative work environment.
* Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
* Lead effective store visits focused on driving behaviors which enable the team to
consistently deliver results in all areas of the business.
* Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
* Identify and solve problems with sustainable solutions
* Maintain a keen awareness of the external market and competition
* Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
* Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
* Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
* Demonstrated ability to build diverse, high performing teams with an inclusive
environment
* Demonstrated ability to deliver an exceptional customer experience via all channels
* Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
* Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
* College degree preferred.
* 3+ year's multi-unit, high volume, complex business leadership preferred.
* Flexible to work days, nights, weekends and holidays to meet the needs of the business.
* Ability to travel overnight and/or between stores as required.
* Ability to lift and carry 30lbs
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$77k-132k yearly est. 60d+ ago
Idealease Business Manager
RWC Group 4.0
Lead manager job in Phoenix, AZ
Department: Administration Reports To: Idealease Lead Office Manager
The Idealease Business Manager oversees daily administrative and financial operations, ensuring accuracy, compliance, and efficiency. This role manages accounting policies, payables/receivables, financial performance, and internal controls while leading administrative staff, supporting HR, and partnering with sales, service, and rental teams to meet business goals.
Benefits
Health Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Competitive Wages
Flexible Scheduling
Key Responsibilities
Oversee daily administrative operations - Manage all aspects of Idealease's administrative functions to ensure efficiency and compliance.
Support strategic and financial planning - Assist management with the annual business plan and compare monthly financial results against goals, recommending corrective actions when needed.
Develop and enforce accounting policies - Establish procedures for accounts payable, receivable, billing, and cash management, ensuring accuracy and adherence to company standards.
Maintain strong internal controls - Safeguard company assets through routine review of the general ledger, trial balance, and income statements, addressing discrepancies promptly.
Manage accounts payable and receivable - Oversee coding, review, and approval of payables; monitor receivables.
Coordinate with departments on financial matters - Work closely with the Service and Rental teams on inventories, repair orders, new units, and units removed from service.
Lead administrative staff - Recruit, hire, train, and cross-train employees to ensure coverage and high performance across all administrative functions.
Maintain records and compliance - Administer contracts, insurance certificates, licensing, and legal documentation for all units, ensuring accuracy and timely updates.
Handle HR responsibilities - Support hiring, onboarding, and termination processes, ensuring alignment with company policies.
Continuously improve processes - Develop secure filing systems, enhance administrative workflows, and ensure all personnel understand and follow company procedures.
Leadership, Personal Development and Conduct
Communicate and cooperate with all departments.
Attend company meetings as required.
Handle all employee and customer issues in a professional and courteous manner.
Any other duties assigned by the Idealease General Manager or Idealease Lead Office Manager
Display an earnest desire to perform assigned tasks efficiently and accurately.
Eagerly participate in company sponsored training events.
Complete assigned tasks within the allotted time frame.
Display an aptitude to learn and advance.
Interact, at all times, with customers, employees and vendors professionally and courteously.
Promote an atmosphere of cooperation, teamwork and goodwill with fellow employees.
Desired Education and Experience
High School diploma or higher; advanced education or technical certifications in business, sales, or automotive/truck maintenance preferred.
Relevant industry experience (3-7 years) in dealership operations, rental/fleet management, or service leadership roles.
Strong background in staff supervision and team development, including coaching, training, and performance management.
Practical knowledge of regulatory compliance, safety standards, and customer service best practices within a transportation or automotive environment.
This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.
$98k-152k yearly est. Auto-Apply 39d ago
Manager Site Operations
Knapp Inc.
Lead manager job in Litchfield Park, AZ
WHO WE ARE
At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.
We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit ***************
WHAT YOU GET TO DO
Be the customer-facing voice for Knapp Inc. You are responsible for all communication between our Customer and your team and the Director RBS Operations. You will attend all production meetings and manage the communication in such a way that our Customers would feel engaged with you and your site team and would see the value we bring to their organization. You are responsible for developing a budget with the Director RBS Operations and then managing that budget with our Customer as deemed necessary. It is critical that you and your team treat our Customer with respect and that you and your team always act in a professional manner.
Through your on-site leadership team, you will be responsible for the development, implementation, and day-to-day supervision of the maintenance programs, processes, people, and documentation associated with efficient and high performing automated storage and retrieval systems, and storage and picking systems installed at our Customer's locations. This also includes being responsible for building and maintaining customer relationships at our Customer site(s) understanding and leading our preventive and predictive maintenance programs, following all SOP's, Safety Policies, etc. You will make sure your leadership team identifies the appropriate time to escalate the issues in compliance with the agreed-upon escalation procedures.
Leadership Overview:
Provide strategic leadership and guidance to Resident Site Engineering Manager and team
Carry out leadership responsibilities in accordance with the organization's policies and applicable laws
Perform ultimate site supervision and leadership
Oversee candidates in the process of interviewing, hiring, and training of potential site team
Plan, assign, and direct work
Be responsible to appraise performance of first level management team
Reward and disciplining employees as the leader of the leadership team
Address complaints and assist in providing appropriate resolutions as and when needed
Job Summary:
Lead and manage a team to provide first-class maintenance; support in the operation and maintenance of automated storage and retrieval systems, and storage and picking systems, as installed at our Customers location
Reporting to the Director RBS Operations , the Site Operations Manager will be eager and determined to succeed, through leadership with regards to responsiveness and service for the Customer
Create a safety culture in all activities undertaken by you and your site team
Essential Functions and Responsibilities:
This position requires a wide range of responsibilities including, but not limited to, the following:
Provide excellent customer service to strengthen Knapp's reputation
Provide value that our Customer can see and understand
Gain a positive reputation by providing a rapid and effective support
Manage site budgets and associated commercial activities
Oversee tasks by developing team skill sets to ensure delivery of defined Service Level Agreements (SLA)
Oversee, as an on-site representative, all system improvements and installations
Oversee all training requirements, both technical and regulatory
Mentor, coach, teach and develop on-site staff and resources
Increase the scope and efficiency of Knapp's support solutions
Be an effective manager focused on team development
Provide guidance to your team to work against timeframes to complete reactive repairs
Interact with the on-site and off-site management keeping them informed of local issues and successes and addressing all concerns in a professional manner
Provide ultimate accountability for the Health & Safety considerations with regard to the assigned tasks and carry out risk assessments
Provide monthly summary and detailed reports covering commercial and technical activities
Improve the service level and optimize resource utilization through adoption of industry best-practices
Manage through direct reports the provision of quality support and maintenance services of all live information systems
Plan and implement system security policy
Manage through direct reports the daily activities of all personnel
Appreciate and value cultural diversity
Promote alignment of Material Handling Equipment (MHE) maintenance objectives
Resolve any resourcing issues beyond the Resident Site Manager's control or responsibilities
Champion internal Maintenance Team review meetings
Manage process improvements to ensure that the delivery of services increases customer satisfaction
Ensure that the Maintenance Team maintains an excellent level of customer satisfaction while providing reasonable level of commercial return
Develop and manage maintenance budgets and cost projections
Provide management of the supply chain and, in particular, ensure the cultural alignment of sub-suppliers
Provided leadership in the management of maintenance interfacing with Knapp's nominated supplier(s) and sub-supplier(s)
Ensure that every team member fully understands the commercial implications of any decision they make
Accountable for Quality, Health, and Safety within the maintenance scope
Monitor and update the MHE risk register
Continually assess and fulfil the supplier's resource requirements
Responsible for the production and maintenance of the MHE Planned Preventative Maintenance (PPM) work schedules
Assist with the identification and monitoring of the MHE Maintenance Team's interfaces
Liaise with the Customer's Operations Shift Managers & supplier's First Line Managers to ensure a safe and an efficient management of the MHE scope of work
Assess and report MHE progress and attendance at the meetings
Assist the MHE Quality Assurance (QA) and HSE adviser with verifying adherence to all relevant standards and procedures
Approve revised MHE documents, drawings and correspondence prior to their issue
Manage MHE and the Maintenance Cost Plan (MCP)
Monitor progress of associated sub-suppliers
Ensure timely supply of the MHE maintenance hardware
Assist with MHE Quality, Health, and Safety within the MHE maintenance scope
Continue the MHE Health and Safety File
Accountable for the ultimate correctness and proper allocation of all spares inventory
Serve as the custodian of the site escalation and grievance procedures related to the MHE maintenance scope
Participate in work-related performance training and individual improvement programs
Perform other duties as required that are commensurate with the role
Responsible for responding to and addressing emergency calls
WHAT YOU HAVE
Authorization to work in the U.S.
Passport or ability to obtain passport
Work on weekends and/or overtime as required
Professional office etiquette is required at all times
Occasional travel required
Physical requirements may include:
sitting, squatting, walking, reaching out to arm's length, reaching over-head, lifting between 50-100 pounds, and reading
WHAT YOU WILL GET
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.
Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”
$70k-114k yearly est. Auto-Apply 60d+ ago
Field Operations Manager - Mechanical
RK 4.6
Lead manager job in Phoenix, AZ
This leadership role offers a unique opportunity to shape the success of field operations for RK Mechanical in Phoenix, AZ. As the key leader for all field employees, you will play a critical role in building, developing, and maintaining a top-tier workforce that drives project performance and company growth. With broad responsibilities that include recruiting, hiring, mentoring, and coordinating field labor, you'll be at the center of operational excellence, ensuring that the right people are in the right place at the right time. Your influence will directly impact project efficiency, workforce morale, and overall customer satisfaction.
What makes this role truly appealing is the level of autonomy and impact it offers. You'll work closely with General Superintendents, Project Managers, and Operations Leaders, contributing strategic insight while staying connected to day-to-day field realities. You'll have the authority to implement workforce improvements, guide training initiatives, and help drive safety and quality standards across multiple projects. For a driven, experienced leader with a passion for people and performance, this is an exceptional opportunity to take ownership of a vital function in a well-established and forward-thinking company.
RK Overview
RK Industries (RK) is a second-generation family-owned business built on hard work and strong values. Led by brothers Rick and Jon Kinning, we take pride in delivering a wide range of hands-on services including construction, manufacturing, custom fabrication, and building services. With seven specialized business units working in close coordination, we ensure every job is done right from start to finish. Our proven methods, focus on safety, and commitment to quality help bring our customers' biggest ideas to life.
Position Summary
To recruit, interview, hire, review, counsel and terminate Field Work Force Labor Resources, and assist General Superintendents with coordination and management of Field Work Force Labor Resource requirements. Responsible to provide the best trained and motivated Field Work Force available.
Role Responsibilities
Recruit, interview, hire, review, counsel and terminate Field Work Force Labor Resources.
Assure that all field paperwork is completed on a daily bases.
Maintain and stay within the Field Operations Budget.
Maintain required employment record documentation, as required by RK Human Resources.
Assist with Day-to-day coordination of Field Work Force Labor Resources.
General Superintendents will place field staff to serve the best interests of RK
Labor Resource will be coordinated with Operations Managers and Project managers.
Be available as a resource as requested by the Operations Manager, Project Manager and/or Superintendents on Labor Resource Loading and Productivity matters.
Provide necessary training, mentoring, coaching and leadership for field personnel
Conduct performance reviews of staff, and employee warnings and/or counseling as required.
Provide accurate weekly install units and supply to Project Management for Labor Productivity Reports.
Recruit for Apprenticeship Program Training.
Maintain and follow AISC, OSHA VPP, and ISO procedures.
Manage and maintain all welding certificates for field workers.
Review Time Card and resolve errors, incomplete information and/or discrepancies and confirm time submission.
Data Entry and Maintenance for Field Work Force Employee Tracking.
Be available as resource for Field Problem Solving issues.
Select Field Force Staff and/or Subcontractor for new projects.
Coordinate all Field Work Force changes and re-assignments.
Attend Compensation Committee Meetings.
Assist in Coordination for Scheduling of Field Force Training.
Visit project sites on a regular basis.
Coordinate and Lead regularly schedule Field Managers Meetings.
Keep VP informed of any major developments, good or bad, on each project.
Make constructive suggestions to other departments on improving procedures, productivity and efficiency.
Assist in Bonus Performance Reviews of Field Work Force Superintendents.
Maintain positive and professional relationships with ALL customers, external and internal.
Keep sensitive information confidential.
Qualifications
Indirect supervision.
Requires the use of advanced techniques and knowledge within his/her function.
Applies diversified knowledge of applicable principles and practices to a broad variety of assignments.
Makes decisions independently regarding complexities and methods.
Supervision and guidance related largely to overall objectives, critical issues, new concepts and policy matters.
Liaison to groups within and outside of his/her organization with responsibility to act independently regarding matters pertaining to his/her function.
College/University graduate with 7 years relevant experience or equivalent combination of skills and experience generally expected for specified technical roles.
What Sets RK Industries Apart
Safety: Our unmatched culture of safety is our foremost core value, guiding everything we do each day: Health, Safety, & Environmental
Awards: Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry: Accreditations & Recognition
Benefits: RK Industries offers competitive benefits to support your growth and well-being: Benefits & Rewards
Philanthropy: RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation: RK Foundation
Development: Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program: RK University & RK Apprenticeship Program
Applications are accepted on an ongoing basis.
RK Industries, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law
$44k-61k yearly est. Auto-Apply 60d+ ago
Assistant Sales Manager
Ashley Global Retail, LLC
Lead manager job in Avondale, AZ
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Summary:
The Assistant Sales Manager is responsible for providing support to the Sales Manager and assisting with management duties as directed.
Responsibilities:
Managing all departments in the showroom as directed by the Sales Manager.
Reviewing sales including margins, volume, quotas, and closing ratios while suggesting future goals.
Assisting the Sales Manager with customer-related issues escalating above the Guest Experience Manager.
Working with the Visual Presentation Manager regarding product placement Reporting changes in policy and other information to staff members.
Providing exceptional leadership to the sales, guest experience, and visual teams as portrayed by the Sales Manager.
Coaching members of the staff to build individual and team success in a professional manner.
Learning about budgeted administrative costs including wages and supplies.
Gaining an understanding of the performance of employees and assisting them as applicable.
Ensuring complete and adequate documentation of procedures and tasks completed.
Completing various report functions in a timely manner.
Assisting with hiring, training, and coaching the sales team.
Assisting the Sales Manager with preparing and administering performance evaluations for assigned staff.
Providing timely and effective communications.
Attending monthly staff meetings.
Other duties as assigned, essential or otherwise.
Requirements & Qualifications:
High School Diploma required
2 + years working in the retail industry
4 + years supervising in a retail industry
Previous supervisory experience required
Intermediate knowledge of Microsoft office
Ability to learn in-house computer programs
Ability to handle guest concerns in a timely manner
Ability to interview and staff retail location
Ability to work flexible hours and travel as needed.
Exceptional verbal and written communication skills
Knowledge and experience in team building skills.
Whats In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individuals skills, qualifications, merit, and business need.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:Corporate Social Responsibility
RequiredPreferredJob Industries
Sales & Marketing
How much does a lead manager earn in Scottsdale, AZ?
The average lead manager in Scottsdale, AZ earns between $56,000 and $131,000 annually. This compares to the national average lead manager range of $73,000 to $140,000.
Average lead manager salary in Scottsdale, AZ
$86,000
What are the biggest employers of Lead Managers in Scottsdale, AZ?
The biggest employers of Lead Managers in Scottsdale, AZ are: