Post job

Lead manager jobs in Wilmington, NC

- 552 jobs
All
Lead Manager
District Manager
Associate Manager
Assistant Manager, Sales
Assistant Manager
Store Manager
Service Manager
Support Manager
Performance Manager
Assistant Store Manager
Service Operations Manager
General Manager
Department Manager
General Manager Of Operations
  • Roofing and Sheet Metal Service Manager

    Tri-State/Service Roofing & Sheet Metal Group 4.5company rating

    Lead manager job in Wilmington, NC

    Are you an experienced commercial roofing and sheet metal professional with a drive to solve problems for building owners? Established in 1923, Tri-State/Service Roofing & Sheet Metal Group has been working, building, and growing -- providing needed services to commercial, industrial, and institutional clients for 102 years. Our Wilmington, NC division of Service Roofing & Sheet Metal Company has an excellent career opportunity for a Roofing and Sheet Metal Service Manager. Join our team as the newest member in a talented and capable group of specialty construction professionals. Ideal Candidate 3+ years of experience in commercial roofing and sheet metal service Knowledge of commercial roofing systems such as TPO, EPDM, PVC, SBS, BUR and SSMR Well-versed in maintenance and repair of all commercial roofing systems A good work ethic with a drive for quality results Excellent decision-making and communication skills Responsibilities Oversee service orders from initial customer service request to writing work orders, preparing estimates, and completing labor/material posting, job reports, and billing Develop and grow service business, maintaining customer base and increasing market share with new customers Sell repair, maintenance, and re-roofing services Recommend and sell roofing maintenance plans Maintain communication with customers and ensure customer satisfaction Manage and mentor service technicians Oversee training of service technicians Responsible for ongoing safety training and adherence to safety policy of service crews Monitor quality and expediency of work Compensation Top pay commensurate with experience Company-funded retirement plan Bonus opportunity Health insurance Paid vacation and holidays Access to company vehicle The Tri-State/Service Group encourages military veterans to apply. We are an equal opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, national origin, age, disability, or any other characteristic protected by law.
    $57k-80k yearly est. 3d ago
  • Contract Performance Manager - Controls Sourcing

    GE Aerospace 4.8company rating

    Lead manager job in Wilmington, NC

    As a contract performance manager, you will have a major impact on GE profitability through owning overall contract performance, inclusive of total cost of ownership via safety, quality, on time delivery, unit price, and supplier relationship management. This role is responsible for ownership of contract productivity and overall supplier accountability. In this role, you will create and lead operational rhythms with internal and external stakeholders to drive mutually successful outcomes for GE and GE partners. You will provide the necessary support on pre- and post-contractual administration & management, terms & conditions (T&Cs) of the contract, and the management of claims. This role is responsible for ownership of contract productivity and overall supplier accountability. The role requires cross-functional leadership capability and has autonomy within your respective supply base. The role has a major impact on overall GE profitability. High levels of evaluative judgment and operational acumen are required to achieve outcomes. **Job Description** **Roles and Responsibilities** + Responsible for maximizing contract performance, while maintaining supplier relationships + Ownership for the productivity of assigned contracts through cost reduction, cost avoidance, income generation, and working capital savings + Owns management of existing contracts to measure performance of contractual T&Cs against expectations (i.e. bid vs did process), identify gaps or opportunities, and manage cross functional team actions (i.e. cost recovery, terminations, productivity clauses, premiums, etc.) to maximize contractual productivity and performance + Accountable for supplier performance inclusive of safety, compliance, quality, delivery, commercial, readiness and all elements within these areas (i.e. WIP Health, commits, payables, tooling, etc.) + Where supplier performance does not meet expectations, responsible to drive cross functional problem solving and structured action plans for improvement + Leads cross functional teams to manage supplier relationships + Acts as chief negotiator in significant deals. And leads negotiations among the working team including, but not limited to sourcing colleagues, legal, finance, compliance, engineering, quality, manufacturing operations, product lines, customers, and suppliers + Leads and is accountable for business approvals, supply award, and contract authoring + Owns supplier relationships by driving business reviews on a regular cadence, with the responsibility to escalation frequency & attendance as defined by standard work + Assure timely resolution of supplier issues for assigned contracts + Function as liaison between internal organizations and suppliers for assigned contracts + In partnership with cross-functional teams, interprets internal and external business challenges and recommends best practices to improve products, processes, or services. + Utilizes understanding of industry trends to inform decision making process. + Leads others to find creative solutions within complex contractual landscape with an emphasis on commercial value generation using all available currencies + Has the ability to evaluate quality of information received and questions conflicting data for analysis + Uses multiple internal and external resources outside of own function to help arrive at a decision + May require up to 50% travel **Required Qualifications** + Bachelor's degree from an accredited university or college with at least 4 years of experience in Commercial Operations, Sourcing/ Procurement, Supplier Relationship Management, Sales, Supply Chain or Contract Management roles or a high school diploma / GED with at least 5 years of experience in Commercial Operations, Sourcing/ Procurement, Supplier Relationship Management, Sales, Supply Chain or Contract Management roles **Desired Characteristics** + Demonstrated significant commercial leadership, and experienced in negotiating large, complex deals + Experienced in drafting, negotiating, and closing contracts, including business and legal terms + Acts with humility, seeks perspective of others, and creates an inclusive culture + Delivers with focus on key business objectives, working across large matrixed organizations + Leads with transparency to reach the best mutual outcomes for GE and GE partners + Demonstrated ability in leveraging creative commercial solutions and coaching the team to + achieve the same + Demonstrated ability to build strong internal and external relationship + Strong oral and written communication skills + Strong interpersonal and leadership skills + Demonstrated ability to analyze and resolve problems + Demonstrated ability to lead programs / projects + Ability to document, plan, market, and execute programs + Established project management skills GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $85k-109k yearly est. 6d ago
  • District Manager

    Metrolina Greenhouses Inc. 4.3company rating

    Lead manager job in Wilmington, NC

    This role is responsible for leading the execution and performance of the live plant goods merchandising service program in 16 Walmart Garden Centers in the Jacksonville/Wilmington, NC area . This role ensures garden centers are merchandised to company standards to drive sales and enhance the customer experience. Essential Duties and Responsibilities Hires and trains a team of merchandisers according to budget and seasonal needs Develops a team through structured training, ongoing coaching, and regular performance evaluations Ensures consistent execution of visual merchandising standards across all garden centers Regularly travels to stores within the assigned district to provide hands-on training, engage with store management, and ensure alignment with merchandising plans and company standards Partners with store leadership to optimize product placement, signage, and inventory flow to maximize sales Builds and maintains productive working relationships with teams and store staff throughout district Qualifications High School Diploma or GED required Prior merchandising experience 2 + years management experience Ability to plan and coordinate multiple initiatives while meeting deadlines Flexible availability, including weekends and key holidays as needed Must reside within designated area or be willing to relocate Must pass criminal background check Fluency to read, write, and understand the English language Must provide valid driver's license, proof of require insurance coverage and pass the company's required Motor Vehicle Report requirements Work Environment and Physical Requirements Will work outdoors, sometimes under adverse weather conditions May work in an indoor environment using standard office equipment Frequent travel by motorized vehicle to garden centers in assigned district Must be able to stand, walk, bend, stoop, push, and pull for extended periods Regularly lift and carry up to 30 lbs., with occasional lifting of up to 50 lbs., including overhead lifting of at least 18 lbs. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
    $99k-167k yearly est. Auto-Apply 8d ago
  • Senior Field Services Operations Staff Manager

    GE Vernova

    Lead manager job in Wilmington, NC

    SummaryThe Senior Field Services Operations Staff Manager is a senior operational leader within GVH Field Services and reports directly to the Executive Outages Leader. This role provides strategic and operational leadership for the Field Services Training organization, Field Outage/Project Staffing, SIOPs, the Wilmington Field Service Center (WFSC), and the San Jose Training Center. The position is also accountable for contractor and vendor alliance relationships, ensuring strong performance, alignment, and execution quality in support of outage operations. This leader plays a critical role in driving operational excellence, standardization, and continuous improvement across Field Services. This is an onsite position located in Wilmington North Carolina.Job Description Roles and Responsibilities Include but are not limited to: Lead the Operations organization, including Staffing & SIOPs, Training, Contractor Alliance Management, WFSC operations, San Jose Training Center, and the Outage Project Management Office Coordinate resources to achieve operational excellence and business goals, including maintaining and managing Field Services KPIs. Develop and implement standardized business processes, process controls, and daily operational metrics. Support strategic manpower planning using SIOPs and ensure effective tactical staffing during outage seasons. Oversee the contractor/vendor alliance strategy, including performance management, relationship oversight, and continuous improvement. Lead the Field Services Training organization, including leadership development programs, the Field Engineering Program (FEP), and internship/co-op programs. Manage the Outage Project Management Office and partner with Operations Finance to ensure successful planning, budgeting, and execution of outages. Responsible for the Inflation Reduction Act (IRA) and prevailing wage program implementation for applicable work scopes. Responsible for organizational LEAN initiatives including sharing best practices across Field Services product lines to ensure project delivery optimization. Interpret internal and external business challenges and recommend best practices to improve products, processes, and services. Own budgets for Field Services Capital, Training, and NPIs Partner with Field Services leaders to define and execute overall business strategy and annual operating plans. Oversee schedule development and maintenance to support reporting, forecasting, and decision-making. Provide data analysis, metric trending, and insights to guide strategy, operational improvements, and long-term planning. Serve as a change agent by driving Lean initiatives and embedding continuous improvement across Field Services. Establish and maintain Field Services business procedures. Other relevant duties as assigned Required Qualifications Bachelor's degree in engineering, Business, or related field. Minimum of 10 years' experience in operations, project management, program leadership, Lean management, or Equivalent. Desired Characteristics Strong oral and written communication skills with the ability to influence at senior levels. Demonstrated leadership skills, including coaching and developing senior professionals. Strong financial acumen and accountability. Proven track record in strategic business planning and operational execution. Experience leading large teams in complex, technical environments. Experience transforming complex data into strategic insights. Ability to build consensus across multiple organizations and stakeholders. Experience establishing a vision and translating it into clear, actionable priorities. Prior Field Services or power generation industry experience preferred. Strong customer service orientation and commitment to operational excellence. This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes For candidates applying to a U.S. based position, the pay range for this position is between $140,300.00 and $233,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on December 18, 2025.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
    $50k-95k yearly est. Auto-Apply 6d ago
  • General Operator

    Garney 4.0company rating

    Lead manager job in Leland, NC

    GARNEY CONSTRUCTION A Heavy Equipment Operator position in Leland, NC is available at Garney Construction. To be considered for this position you must have previous construction experience. As an operator, you will operate machinery to perform activities such as excavating, backfilling, trenching, ditching, clearing, looming, fine grading, and final clean up. The heavy equipment operator may perform functions of a laborer as required. WHAT YOU WILL BE DOING * Operate heavy equipment safely as part of a crew. * Perform Operator-level maintenance on the machine. * Understand safe working loads and signals. * Must be willing to work overtime as required. WHAT WE ARE LOOKING FOR * 3 years of construction experience. * Firm knowledge of equipment operations and maintenance. * Must be willing to work overtime as required. * Willing to travel. LET'S TALK THE PERKS! * Employee Stock Ownership Plan (ESOP) * 401K Retirement plan * Health, dental, and life insurance * Bonus program * Paid holidays * Paid time off * Flexible Spending Account (FSA) or Health Savings Account (HSA) * Long-term disability CONTACT US If you are interested in this Heavy Equipment Operator position in Leland, NC then please APPLY NOW. For other opportunities available at Garney Construction go to careers.garney.com. THE BENEFITS OF WORKING AT GARNEY Free medical, prescription, dental, and vision plans ($0 premiums) Virtual doctor visits with no co-pay Shares of company stock at no cost starting your first day 401(k) plan with a 3.5% match Student loan resources Weekly paychecks Paid time off 8 paid holidays Health Savings Account (HSA) with a lump sum and matching contributions Free life insurance & disability policy Free access to healthcare coordinators Counseling sessions with mental health professionals at no cost Access to consultations with legal/financial professionals at no cost Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more 50% employee discount in the Garney apparel store BUILDING SUSTAINABLE FUTURES WITH THE WORLD'S MOST PRECIOUS RESOURCES-WATER AND PEOPLE. EEO - it's the law poster Right to work This organization participates in E-verify Nearest Major Market: Wilmington
    $91k-164k yearly est. 14d ago
  • Engineering Support Manager

    Vantaca

    Lead manager job in Wilmington, NC

    Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company - we're building the category-defining platform that will transform how an entire industry operates. Here's the reality of our trajectory: * Growing 100% year-over-year * Our AI product (HOAi) went from $0 to millions in months * Backed by Cove Hill Partners and JMI Private Equity * 6M+ doors on our platform, displacing legacy systems We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here. Overview The Engineering Support Manager will lead our support engineering team to deliver exceptional client service through efficient ticket resolution and proactive support strategies. This role is critical in maintaining strong relationships with banking partners while ensuring our support operations meet and exceed SLA requirements. The Engineering Support Manager will drive continuous improvement in ticket resolution processes, manage and develop support engineering staff, and serve as a key liaison between clients, banking partners, and internal engineering teams. This position offers the opportunity to make a significant impact on client satisfaction while building and leading a high-performing technical support organization. Accountability Key Initiatives * Drive improvement in ticket resolution times and client satisfaction metrics * Ensure consistent achievement of ticket SLAs across all priority levels * Develop and implement proactive support strategies to reduce incoming ticket volume * Build strong communication channels with banking partners and key clients * Lead, mentor, and develop the support engineering team Expectations for Success * Achievement of 95%+ SLA compliance across all ticket categories * Reduction in average ticket cycle time by 20% year-over-year * Decrease in open ticket backlog and aging tickets * Client satisfaction scores of 4.5+ out of 5.0 * Team member retention and development metrics * Successful implementation of proactive support initiatives resulting in reduced ticket volume Core Values * Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow. * Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together. * Accountability Starts with Me: Notices problems and takes personal action to solve them. * Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes. * Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success. Responsibilities * Manage daily support engineering operations, including ticket queue management, prioritization, and resource allocation * Monitor and report on key metrics including ticket SLAs, cycle times, open ticket counts, and resolution rates * Establish and maintain strong relationships with banking partners, conducting regular review meetings and addressing escalations * Develop and implement proactive support strategies, including knowledge base improvements, client training, and preventive maintenance programs * Lead, coach, and develop support engineering team members, conducting regular 1:1s, performance reviews, and career development planning * Collaborate with Product and Engineering teams to advocate for supportability improvements and client needs * Create and refine support processes, documentation, and standard operating procedures * Manage escalations and serve as point of contact for critical client issues * Analyze support trends to identify areas for product improvement and process optimization * Participate in hiring, onboarding, and training of new support engineering team members Requirements * 5+ years of experience in technical support or engineering roles, with at least 2 years in a leadership position * Strong understanding of SLA management, ticket systems, and support metrics * Experience with banking/financial services or B2B SaaS environments preferred * Proven track record of improving support operations and client satisfaction * Excellent communication skills with ability to interface effectively with technical teams, clients, and executive stakeholders * Strong analytical and problem-solving skills with data-driven decision-making approach * Experience with support ticketing systems (e.g., Jira, ServiceNow, Zendesk) * Technical background with understanding of software development, databases, and troubleshooting methodologies * Demonstrated ability to lead and develop technical teams * Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience Why You Should Join Our Team * Our eNPS is +68! (Google it, that is great). * Benefits: Medical, Dental, and Vision kick in day one. * Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year). * 401K with Company Match. * Remote Flexible - come to the office when needed. * Great parental leave benefits. * Named on Inc 5000 list of America's Fastest Growing Private Companies. * Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. * Winner of Coastal Entrepreneur Award, Technology Category. * Active employee-led Culture Committee. * Ongoing industry and professional development trainings available to all employees. * Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. * We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with *************** email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
    $63k-106k yearly est. 60d+ ago
  • District Manager

    Cuc Corporate Brand

    Lead manager job in Wilmington, NC

    District Manager Wilmington, NC Your role in our success will be: This job contributes to Sharp Energy' success by leading district operations within an assigned service area to create and maintain the Sharp Energy experience for our customers and partners. The district manager is required to regularly and customarily exercise discretion in managing the overall operation of the district within the assigned service area. In particular, a majority of time is spent developing district staff and management talent, overseeing the district's management workforce, making management, staffing and operating decisions, ensuring district-wide customer satisfaction and service quality, managing each aspect of the district's financial performance, and managing safety and security within the district. Responsibilities include, but are not limited to, managing a sales force and district operations, controlling expenses, employee compensation and payroll budgets, handling personnel issues, accounting, customer accounting and fuel inventory. The District Manager is a role model and leader and must solve problems, make informed decisions and manage the workforce and time wisely in order to achieve maximum results. Ensure that all departments within a district safely perform their functions to achieve strategic operational and profit goals while providing assurance of compliance with applicable legal codes, industry standards and corporate philosophy. What you'll be working on: Supervisory Responsibilities: Directly supervises all employees in the district. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Develops the district staff and management team within the district to deliver legendary customer experiences. Drives the implementation of company programs by motivating and supporting the staff and management team within the district to develop and implement action plans that meet operational and organizational objectives. Manages through unusual events to keep district operating to standard. Manages with integrity, honesty and knowledge that promote the culture, values and mission of Sharp Energy. Plans, identifies, communicates and delegates key responsibilities and practices to the staff and management team to ensure smooth flow of operations within the district. Reviews district environment and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the staff and management team to take action and achieve operational goals. Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results: Creates district implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans. Monitors and manages district-wide management staffing and compensation levels. Ensures management-level partner development and talent acquisition in order to achieve and maintain district operational requirements. Utilizes existing tools to identify and prioritize communications and filters communications to the staff and management team within the district. Communicates clearly, concisely and accurately in order to ensure effective operations at the district level. Supervise all district employees, including but not limited to, the Service Manager, the Delivery Manager, the Customer Service Manager, and the Sales Representative(s). Prepare, review and monitor district financial capital budgets. Monitor and review monthly operating expenses. Monitor and review monthly sales volumes. Prepare projected capital expenditure requirements. Monitor all aspects of financial performance. Perform on-going operational analysis via data reporting. Monitor and review various reports to include but are not limited to: overtime summary, run out summary, lost customer reports, customer gain reports, tank inventory reports, liquid inventory reports, delivery efficiency reports, miscellaneous management reports and appliance inventory. Participate in developing customer retention & new customer programs Prepare certain bid quotations. Monitor and manage retail propane pricing and rates Monitor and manage customer gain and loss Ensure that Sharp's commitment to quality customer service is instilled in all employees and business practices. Monitor all district personnel's quality service skills, making recommendations for improvement as necessary. Deal with customers with more difficult problems utilizing superior customer service skills. Ensures compliance with safety regulations. Conduct monthly safety meetings as required. Review and approve all district incident investigation reports. Perform other related duties as assigned. Who you are: Three to five years of relevant experience in operations management Minimum of two years accounting experience Ability to create, customize and apply intermediate Microsoft Word and Excel skills to many variable spreadsheets and office documentation. Intermediate Windows skills required to navigate, store and apply file folder management, and general software applications. Basic PowerPoint and Access skills needed for presentations, policies and proposals. Excellent skillset in customer contact, supervisory skills, collection techniques, strong organizational skills, and public speaking. What makes us great At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships. What's in it for you? Joining the CUC team will get you: Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email ****************
    $80k-128k yearly est. 60d+ ago
  • Assistant Store Manager

    Francesca's Collections, Inc. 4.0company rating

    Lead manager job in Wilmington, NC

    Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience * Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership * Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. * Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent * Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. * Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. * Establishing open, candid, and trusting professional relationships with your team. Operations & Visual * Supporting and enforcing company policies and procedures fairly and consistently. * Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. * Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get * A flexible schedule * Growth and advancement opportunities * A generous team member discount * Monthly Incentive Program * Opportunity to participate in our 401(K) Plan * Medical, Dental, Vision, and Life Insurance available for FT positions * Paid Parental Leave Position Requirements * Previous supervisory experience, preferably in a specialty retail store * Ability to motivate others and work together to deliver sales results * Able to plan and execute tasks efficiently and independently * Flexible and adaptable * Ability to multi-task and balance multiple priorities * Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements * Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing * Must be able to work independently * Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
    $35k-41k yearly est. Auto-Apply 9d ago
  • Department Manager

    H&M 4.2company rating

    Lead manager job in Wilmington, NC

    About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines Representing yourself and the H&M brand positively during customer interactions Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them Establish & analyze sales and budget goals, creating plans to optimize results Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives Manage your department in a cost-efficient way Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store Complete performance evaluations and succession planning to support business & team needs Retain and share your knowledge and skills with your team Collaboration, planning & teamwork with in-store Visual Merchandiser team Give & receive feedback with your colleagues to learn, develop & support each other Responsible for the teams planning & scheduling Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc Ensure all procedures, routines, and legal requirements in all areas of the store are followed Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution Secure a clean and tidy sales floor and back of house including stockroom areas Ensure high fashion quality, visual and commercial product presentation, with good garment care Secure good stock levels and provide input on allocation to Area team Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc) Responsible for opening & closing of store daily Qualifications Who You Are To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others. You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics. You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You'll Love Working at H&M We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues We are an inclusive company where you're encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is $19.02-$21.40 hourly** EEOC Code: SLS Pay Status: Non-Exempt, Hourly *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas . Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
    $19-21.4 hourly 60d+ ago
  • Full Time Store Manager - Independence Mall

    Store 3.8company rating

    Lead manager job in Wilmington, NC

    At Build-A-Bear, the Chief Workshop Manager is responsible for the flawless execution of the store experience for both guests and associates. A leader who fully embraces our core values and standards while inspiring others is essential. Responsibilities: Serve as a role model leader, embodying the values and standards of the organization Recruit, hire, and train a high-performing store team Accountable for the overall success of the store, including achieving financial goals, maintaining operational efficiency, and delivering outstanding guest experiences Responsible for the development and growth of their store team Ensure the store maintains a visually appealing and engaging environment Responsible for overseeing all aspects of store operations, including inventory management, scheduling, and compliance with company policies and procedures Develop and execute strategies to increase sales, control expenses, and achieve financial targets Conduct performance reviews and performance improvement plans, resolve performance issues promptly according to Build-A-Bear established guidelines Provide leadership support to ensure that all team members understand and adhere to the organization's service standards Required Qualifications: 2 years of store management experience with a proven, successful history in a customer-centric business, preferably in specialty retail High school diploma or GED equivalent Basic understanding of POS, payroll, and applicant tracking systems P referred Qualifications: 2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail. Associate's (or higher) degree in business, management, or a related field Proficiency with Store Force, UKG, POS System, Microsoft Outlook Behavioral Traits for Success: Motivated to build high performing people and teams Thrives in creating a fun and interactive experience for employees and guests Enjoys meeting and interacting with new people Ability to connect with diverse employees to inspire results Exercises good judgment in ambiguous situations Displays strong initiative and self-direction Unites teams to deliver strong results Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups Maintains a positive outlook when encountered by challenging circumstances Working Environment: Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day Work environments include indoor/outdoor malls, strip centers, and other retail locations Ability to work a typical retail schedule including days, evenings, weekends, and holidays Lifting > 25 pounds Your Performance Will Be Measured On: Your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: Consistent execution of operational standards Ability to foster team collaboration, communication, and performance Decision-making, judgment, and execution Consistently meet financial objectives Ability to inspire their team to deliver exceptional customer service and uphold operational excellence Ability to address situational, factual, and interpersonal issues Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
    $36k-68k yearly est. 33d ago
  • Associate Manager

    Ruvilla Solutions

    Lead manager job in Jacksonville, NC

    Salary - commensurate with experience Primary Responsibilities The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operational Consistency: Following standard operating procedures to ensure consistent service delivery. Process Improvement: Recommending changes in service, personnel, equipment, and controls to enhance customer service. Employee Relations: Being available to promptly respond to employee call-outs and backfill hourly employees as needed. Financial Oversight: Ensure cashiers are collecting and accounting for meals served correctly in the Point of Service system. Compliance: Ensuring employees meet Sodexo and Marine Corps requirements for appearance, personal conduct, and professionalism. Performance Evaluation: Continuously evaluating all assigned work activities to provide data for management decisions, increase efficiency, and reduce costs. Policy Adherence: Performing all duties efficiently and in accordance with company policies to achieve overall objectives. Communication: Keeping the immediate supervisor informed of significant issues and suggesting corrective actions or alternatives. Training Supervision: Overseeing the orientation and training of food service personnel to maximize productivity. Ongoing Evaluation: Continually evaluating the work performance of assigned personnel for training or counseling. Team Interaction: Evaluating interactions between staff and patrons to promote efficient customer service. Company Representation: Always projecting a favorable image of Ruvilla Solutions, LLC to promote company objectives and enhance public recognition. Ad Hoc Duties: Performing other duties as directed. Qualifications: Education, Experience and Certification(s) One year of experience as a manager in a dining facility or a similar project and two years general experience in the food industry. Bachelor of Science or Bachelor of Arts degree in Food Management; may be substituted for general experience. ServSafe (Renew every 5 Years) Certified or similar sanitation certification. Knowledge, Skills, and Abilities Must be thoroughly knowledgeable in the following areas: sanitation, conducting training, customer relations, safety, and accident prevention. Ability to operate a computer using Microsoft software. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is required to stand; use hands to manipulate or feel objects, tools, or controls; and reach with hands and arms; walk, stoop, kneel, or crouch, and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds; team lifting over 30 pounds. WORK ENVIRONMENT While performing the duties of this job the employee is often exposed to wet/or humid conditions and extreme heat usually in excess of 90 degrees. The noise level in the work environment is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions within the work environment.
    $50k-101k yearly est. Auto-Apply 60d+ ago
  • General Manager

    Schumacher Homes 4.1company rating

    Lead manager job in Leland, NC

    Full-time Description Quite simply, no one builds a better home or offers a better place to work than Schumacher Homes! Our General Manager is responsible for providing overall leadership of our people and operations for the Wilmington division (located at 10 Edgewood Lane NE, Winnabow, NC). This role will hire, train and motivate employees to consistently exceed business plan goals. You will align Sales, Construction and Administrative teams to ensure operational excellence and exceptional customer satisfaction. Additionally, you will oversee customer contracts, vendor management, budgets and forecasting. Requirements Strong strategic, analytical, organizational, and detail-oriented leadership skills. Minimum of 5 years of experience in residential construction (experience with custom home or scattered lot build preferred). Ability to oversee Sales and Construction and collaborate with internal departments to manage contract-to-build timeline. Proficiency with construction technology and tools to streamline operations. Benefits Schumacher Homes offers a competitive salary and an excellent benefits package including health and RX, dental, vision, life insurance, 401k plan with employer match, homebuilding discount, paid holidays and a generous PTO Bank (Paid Time Off) for vacations, sick time, etc. Vehicle and gas card provided. Schumacher Homes knows how important it is to have a great team of employees who share the company's commitment to building the home customers want to build, the way they want it built. If you're interested in being a part of this dynamic team, APPLY TODAY.
    $48k-88k yearly est. 11d ago
  • Assistant Sales Manager - Wilmington, NC

    The Cole Family of Harley-Davidson Dealerships

    Lead manager job in Castle Hayne, NC

    Job Description Assistant Sales Manager Successful dealership is seeking a dynamic and enthusiastic Assistant Sales Manager to help lead and motivate the area sales team. Our family of Harley-Davidson dealerships represents a multi-point dealership family situated in the Southeast and Mid-Atlantic regions. We are a well-established award-winning family of dealerships who takes pride in offering superior customer service and hiring experienced, knowledgeable team members. If you are detail oriented, optimistic and have a friendly personality, this might just be the career for you. This career is more centered around building relationships and having fun with customers! Excellent indoor/outdoor work environment with a great atmosphere. An Equal Opportunity Employer Benefits: 401K Paid Vacation & Holidays Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance Health Flexible Spending Account ZayZoon Earned Access Wages Company Discounts Opportunities for growth and professional development Responsibilities: Oversees sales team and process to ensure acceptable levels of sales gross profit. Ensures sales team is trained, motivated and available. Helps to establish sales forecasts. Provides prompt, dependable, high quality customer service. Helps to develop monthly and annual objectives for the sales department. Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Whether it's a majestic view from a mountain oasis or the fresh breeze of ocean waters, our dealership locations offer the ideal place for you. All statements made by applicants for employment du ring the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.
    $38k-43k yearly est. 16d ago
  • Assistant Manager - University Centre

    The Gap 4.4company rating

    Lead manager job in Wilmington, NC

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $32k-52k yearly est. 13d ago
  • 00557 Store Manager

    Cosmoprof 3.2company rating

    Lead manager job in Jacksonville, NC

    SALLY STORE MANAGER: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates. Your role as a Store Manager: When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs. You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory. You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies. You will make sure your store always looks its best! Why you'll love working here: The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products. You will have ample opportunity for growth. You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Qualifications to be a Store Manager: At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience. Previous experience in operational, financial and performance management. Cosmetology license is a plus - but not required. Must be 18 years of age or older. Passion for all things hair and beauty! Legal wants you to know: • Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. • May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $30k-41k yearly est. Auto-Apply 60d+ ago
  • Community Associate (HOA Manager in Training)

    CAMS 4.4company rating

    Lead manager job in Southport, NC

    Are you looking to start your new career? Join CAMS (Community Association Management Services), where our dynamic team of experts specializes in various areas, from homeowner, property, and condo association management to the management of high-rise, mixed-use, and lifestyle communities. If you're interested in joining a company that values a supportive culture, inclusion, growth, and the ability to work flexibly in and out of the office, then CAMS is the place for you! What is a Community Associate (Manager in Training) role? At CAMS we believe in creating a winning team of managers who can work together to provide exceptional service to our clients. The community associate (CA) or “manager in training” position is a full-time, salaried role that immerses newcomers in community management. In the CA role, you will shadow community managers (CMs) within the regional office and begin the educational journey to become a portfolio manager. Our managers are supported by a team of specialists dedicated to assisting the general membership of our communities. Once your level of knowledge and expertise aligns with being able to hold a portfolio of properties, you will be eligible to be promoted to a community manager position. The timeframe for this transition from CA to CM is anywhere from six months to eighteen months. Your supervisor will work with you to determine when you are ready to transition by hosting check-ins and performance reviews. What You Will Learn to Do as a Community Associate Maintain an open line of communication with boards of directors and homeowners. Prepare and present budgets to your boards. Analyze monthly financial reports and create variance reports for your boards. Create monthly management reports. Contact and coordinate with vendors for community maintenance projects. Oversee daily operations of your portfolio of communities. Regularly attend board meetings as well as internal team meetings. Supervise administrative and maintenance staff when applicable. What Will the Community Associate Journey Look Like? CAMS provides training by use of a learning management system and hands-on opportunities. When you start as a CA, you will be exposed to a “learning path” that will walk you through modules related to the industry and the duties you will master. CA's will also work closely with a mentor or shadow an experienced team member who will provide tangible learning opportunities that connect real working instances to the learning path. CA's will also be exposed to assisting in different departments, invited to on-site meetings and inspections, and act as administrative assistants to gain insight into how the CM role will operate. Lastly, CAs will attend monthly in-house meetings that act as continued training sessions for community managers. Requirements Proven proficiency in learning new technology. Proficient in Microsoft Office applications (Word, Excel, Outlook). Proven capability to review and analyze financial reports. Grasp of contractual bidding processes. Knowledge of proper meeting order. Familiarity with the architectural request process. Ability to create and maintain a proper working budget. Preferred Education, Licensing, and Experience Associate degree or higher preferred Property Management related experience Benefits & Salary The salary for this position is $45,000 annually and is determined by the candidate's previous experience and qualifications, which are explained and proven during the interview. The CAMS compensation package includes: Paid Time Off Paid Company Holidays Comprehensive medical, dental, and vision plans 401(k) Life Insurance Short-term Disability Long-term Disability Accident coverage Critical Illness coverage Employee Assistance Program ****Bonus opportunities and stipends for business mileage are available once a community associate graduates to a community manager position. CAMS' Core Values At CAMS, we have a set of Core Values at the heart of everything we do. These values are seen in how we do business and in every interaction with our clients and coworkers. We are here to serve: Acts of service can be both big and small, and it is our responsibility to maintain a mindset of service towards both our clients as well as our teammates. We use good judgment: Regardless of the ease or difficulty of a situation, we always strive to use our best judgment. We are here to learn and grow: We are constantly pursuing education and training opportunities for staff and learning from our management experiences. In every situation and interaction, there is a lesson to be learned. We take ownership: We rely on each team member to take ownership of their work and responsibilities to meet our obligations to our customers and each other.
    $45k yearly 2d ago
  • District Manager

    Metrolina Greenhouses Inc. 4.3company rating

    Lead manager job in Wilmington, NC

    This role is responsible for leading the execution and performance of the live plant goods merchandising service program in 16 Walmart Garden Centers in the Jacksonville/Wilmington, NC area. This role ensures garden centers are merchandised to company standards to drive sales and enhance the customer experience. Essential Duties and Responsibilities Hires and trains a team of merchandisers according to budget and seasonal needs Develops a team through structured training, ongoing coaching, and regular performance evaluations Ensures consistent execution of visual merchandising standards across all garden centers Regularly travels to stores within the assigned district to provide hands-on training, engage with store management, and ensure alignment with merchandising plans and company standards Partners with store leadership to optimize product placement, signage, and inventory flow to maximize sales Builds and maintains productive working relationships with teams and store staff throughout district Qualifications High School Diploma or GED required Prior merchandising experience 2 + years management experience Ability to plan and coordinate multiple initiatives while meeting deadlines Flexible availability, including weekends and key holidays as needed Must reside within designated area or be willing to relocate Must pass criminal background check Fluency to read, write, and understand the English language Must provide valid driver's license, proof of require insurance coverage and pass the company's required Motor Vehicle Report requirements Work Environment and Physical Requirements Will work outdoors, sometimes under adverse weather conditions May work in an indoor environment using standard office equipment Frequent travel by motorized vehicle to garden centers in assigned district Must be able to stand, walk, bend, stoop, push, and pull for extended periods Regularly lift and carry up to 30 lbs., with occasional lifting of up to 50 lbs., including overhead lifting of at least 18 lbs. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
    $99k-167k yearly est. Auto-Apply 2d ago
  • Associate Manager

    Ruvilla Solutions LLC

    Lead manager job in Jacksonville, NC

    Job Description Associate Manager Salary - commensurate with experience Primary Responsibilities The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operational Consistency: Following standard operating procedures to ensure consistent service delivery. Process Improvement: Recommending changes in service, personnel, equipment, and controls to enhance customer service. Employee Relations: Being available to promptly respond to employee call-outs and backfill hourly employees as needed. Financial Oversight: Ensure cashiers are collecting and accounting for meals served correctly in the Point of Service system. Compliance: Ensuring employees meet Sodexo and Marine Corps requirements for appearance, personal conduct, and professionalism. Performance Evaluation: Continuously evaluating all assigned work activities to provide data for management decisions, increase efficiency, and reduce costs. Policy Adherence: Performing all duties efficiently and in accordance with company policies to achieve overall objectives. Communication: Keeping the immediate supervisor informed of significant issues and suggesting corrective actions or alternatives. Training Supervision: Overseeing the orientation and training of food service personnel to maximize productivity. Ongoing Evaluation: Continually evaluating the work performance of assigned personnel for training or counseling. Team Interaction: Evaluating interactions between staff and patrons to promote efficient customer service. Company Representation: Always projecting a favorable image of Ruvilla Solutions, LLC to promote company objectives and enhance public recognition. Ad Hoc Duties: Performing other duties as directed. Qualifications: Education, Experience and Certification(s) One year of experience as a manager in a dining facility or a similar project and two years general experience in the food industry. Bachelor of Science or Bachelor of Arts degree in Food Management; may be substituted for general experience. ServSafe (Renew every 5 Years) Certified or similar sanitation certification. Knowledge, Skills, and Abilities Must be thoroughly knowledgeable in the following areas: sanitation, conducting training, customer relations, safety, and accident prevention. Ability to operate a computer using Microsoft software. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is required to stand; use hands to manipulate or feel objects, tools, or controls; and reach with hands and arms; walk, stoop, kneel, or crouch, and taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds; team lifting over 30 pounds. WORK ENVIRONMENT While performing the duties of this job the employee is often exposed to wet/or humid conditions and extreme heat usually in excess of 90 degrees. The noise level in the work environment is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions within the work environment.
    $50k-101k yearly est. 13d ago
  • Full Time Assistant Manager - Independence Mall

    Store 3.8company rating

    Lead manager job in Wilmington, NC

    As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates. Responsibilities: Lead and inspire your team during scheduled shifts, provide guidance, support, and feedback to ensure each team member performs at their best Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment Lead team to maintain operational efficiencies and adherence to store safety policies and procedures Oversee inventory management processes, including receiving, stocking, and inventory counts Assist in building and developing a high-performing team that delivers exceptional guest service Required Qualifications: 2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail High school diploma P referred Qualifications: 2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail. Associate's (or higher) degree in business, management, or a related field Behavioral Traits for Success: Thrives in a “How Can I Help” environment Able to balance creativity and fun with dependability Connects with others to inspire results Exercises good judgment in ambiguous situations Displays strong initiative and self-direction Unites teams to deliver strong results Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups Maintains a positive outlook despite challenging circumstances Working Environment: Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day Work environments include indoor/outdoor malls, strip centers, and other retail locations Ability to work a typical retail schedule including days, evenings, weekends, and holidays Lift > 25 pounds Your Performance Will Be Measured On: Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: Decision-making, judgment, and execution Consistently meeting financial objectives Ability to create an Experience First culture for guests and associates Talent management Consistent execution of operational standards Ability to foster team collaboration, communication, and performance Stakeholder feedback This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.
    $40k-65k yearly est. 33d ago
  • Community Associate (HOA Manager in Training)

    CAMS 4.4company rating

    Lead manager job in Southport, NC

    Job DescriptionDescription: Are you looking to start your new career? Join CAMS (Community Association Management Services), where our dynamic team of experts specializes in various areas, from homeowner, property, and condo association management to the management of high-rise, mixed-use, and lifestyle communities. If you're interested in joining a company that values a supportive culture, inclusion, growth, and the ability to work flexibly in and out of the office, then CAMS is the place for you! What is a Community Associate (Manager in Training) role? At CAMS we believe in creating a winning team of managers who can work together to provide exceptional service to our clients. The community associate (CA) or “manager in training” position is a full-time, salaried role that immerses newcomers in community management. In the CA role, you will shadow community managers (CMs) within the regional office and begin the educational journey to become a portfolio manager. Our managers are supported by a team of specialists dedicated to assisting the general membership of our communities. Once your level of knowledge and expertise aligns with being able to hold a portfolio of properties, you will be eligible to be promoted to a community manager position. The timeframe for this transition from CA to CM is anywhere from six months to eighteen months. Your supervisor will work with you to determine when you are ready to transition by hosting check-ins and performance reviews. What You Will Learn to Do as a Community Associate Maintain an open line of communication with boards of directors and homeowners. Prepare and present budgets to your boards. Analyze monthly financial reports and create variance reports for your boards. Create monthly management reports. Contact and coordinate with vendors for community maintenance projects. Oversee daily operations of your portfolio of communities. Regularly attend board meetings as well as internal team meetings. Supervise administrative and maintenance staff when applicable. What Will the Community Associate Journey Look Like? CAMS provides training by use of a learning management system and hands-on opportunities. When you start as a CA, you will be exposed to a “learning path” that will walk you through modules related to the industry and the duties you will master. CA's will also work closely with a mentor or shadow an experienced team member who will provide tangible learning opportunities that connect real working instances to the learning path. CA's will also be exposed to assisting in different departments, invited to on-site meetings and inspections, and act as administrative assistants to gain insight into how the CM role will operate. Lastly, CAs will attend monthly in-house meetings that act as continued training sessions for community managers. Requirements: Proven proficiency in learning new technology. Proficient in Microsoft Office applications (Word, Excel, Outlook). Proven capability to review and analyze financial reports. Grasp of contractual bidding processes. Knowledge of proper meeting order. Familiarity with the architectural request process. Ability to create and maintain a proper working budget. Preferred Education, Licensing, and Experience Associate degree or higher preferred Property Management related experience Benefits & Salary The salary for this position is $45,000 annually and is determined by the candidate's previous experience and qualifications, which are explained and proven during the interview. The CAMS compensation package includes: Paid Time Off Paid Company Holidays Comprehensive medical, dental, and vision plans 401(k) Life Insurance Short-term Disability Long-term Disability Accident coverage Critical Illness coverage Employee Assistance Program ****Bonus opportunities and stipends for business mileage are available once a community associate graduates to a community manager position. CAMS' Core Values At CAMS, we have a set of Core Values at the heart of everything we do. These values are seen in how we do business and in every interaction with our clients and coworkers. We are here to serve: Acts of service can be both big and small, and it is our responsibility to maintain a mindset of service towards both our clients as well as our teammates. We use good judgment: Regardless of the ease or difficulty of a situation, we always strive to use our best judgment. We are here to learn and grow: We are constantly pursuing education and training opportunities for staff and learning from our management experiences. In every situation and interaction, there is a lesson to be learned. We take ownership: We rely on each team member to take ownership of their work and responsibilities to meet our obligations to our customers and each other.
    $45k yearly 3d ago

Learn more about lead manager jobs

How much does a lead manager earn in Wilmington, NC?

The average lead manager in Wilmington, NC earns between $71,000 and $151,000 annually. This compares to the national average lead manager range of $73,000 to $140,000.

Average lead manager salary in Wilmington, NC

$103,000
Job type you want
Full Time
Part Time
Internship
Temporary