Lead medical assistant job description

You serve as a crucial link between patient and physician, ensuring that the proper tests are administered and the results are accurately reported. Your care, competency and attention to detail reinforce the Legacy mission of making life better for others.

The Medical Assistant Lead is responsible for assisting with patient care, maintaining department/clinic efficiency and other duties, as assigned. Participates as a member of the health care team in cooperation with and under the direction of a physician. Participates in daily operations under the supervisor or manager.

Insert Site/Location Information

COORDINATION

Oversees the daily workload of the staff, including assignments, workflow, problem solving, etc.

Creates the staff schedule, including coverage for vacations and sick days.

Within scope of the position, responsible for employee performance on a given shift. Brings larger employee performance issues to attention of Supervisor or Manager as appropriate.

Facilitates communication amongst staff, providers and management. Collaborates with other areas, site coordinators, departments and customers in problem solving and project management.

Coordinates orientation of new staff.

Coordinates with contract services.

Coordinates the medical record process.

Oversees the on-site referral process.

May serve as the payroll timekeeper.

Oversees purchasing and supply maintenance in specified area.

MEDICAL ASSISTANT DUTIES

Prepares patients and rooms for exams and procedures.

Performs basic laboratory testing, point of care testing, phlebotomy and other quality controls.

Administers medications as directed by physician/ nurse practitioner (as per site operations).

Assists physician/nurse practitioner with exams and procedures.

Performs procedures within scope of practice.

Accurately documents medical information in the patient records.

Tracks and routes test results to physician(s)/nurse practitioner(s) for review, and files results in medical records (as per site operations).

Communicates test results with patients when deemed appropriate by physician/nurse practitioner.

Facilitates patient care activities, to include scheduling ancillary tests, reinforcing patient education, and performs triage as appropriate and directed by physician/nurse practitioner (as per site operation).

Maintains adequate inventory of medical, office, and pharmaceutical supplies.

Demonstrates and maintains professional behavior in accordance with established standards.

Exercises timely, concise, and appropriate use of telephone to meet needs of external and internal customers.

Performs basic computer skills in using electronic health record proficiently while conducting daily documentation and communications involved in patient care.

Processes orders appropriately and accurately.

Performs other related duties as assigned.

Experience : Experience as a back office medical assistant in a clinic setting. One-year experience preferred. Keyboard skills and ability to navigate electronic systems applicable to job functions.

Education : Completion of a medical assistant program or successful completion of a formal medical services training program of the United States Armed Forces, or higher education (such as LPN or RN).

LEGACY'S VALUES IN ACTION:

Follows guidelines set forth in Legacy's Values in Action.

Equal Opportunity Employer/Vet/Disabled

PI193379639

• 4 years requires basic clinical and practical experience as typically acquired in a similar environment.

SKILLS AND KNOWLEDGE

• General knowledge of various medical procedures, views, and equipment.
• Solid understanding of human anatomy, physiology, pathology, and medical terminology.
• Demonstrated Medical Assistant skills such as taking vital signs, preparing patients for exam and administering injections.
• Ability to provide guidance and be a training resource to less experienced staff.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR).
• Ability to prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines, work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions, identify, evaluate and resolve standard problems by selecting appropriate solutions from established options, and build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

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Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/Veterans.

• High School Diploma or equivalent (GED)
• Two (2) years of experience as a Medical Assistant
• Medical Assistant diploma or certificate of completion from a medical assistant training program
• Current Basic Life Support (BLS) Certification

Preferred:

• Bilingual in Spanish

Community Memorial Health System was established in 2005 when Community Memorial Hospital in Ventura merged with Ojai Valley Community Hospital. It is comprised of these two hospitals along with a network of primary and specialty care health centers serving various communities across west Ventura County. Our health system is a community-owned, not-for-profit organization. As such, we are not backed by a corporate or government entity, nor do we answer to shareholders. We depend on - and answer to - the communities we serve.

Community Memorial Health System Benefits

To help heal, comfort, and promote health for the communities we serve, Community Memorial Health System (CMHS) takes care of our community of employees so our local community can be cared for. That's why we provide competitive benefits, along with great career choices, training, and leadership development. Our total rewards package provides benefits that support you and your family's health and wellness in all aspects of life. From our top tier insurance plans to our employee assistance program, take advantage of what CMHS has to offer so you and your loved ones can have peace of mind now and for years to come. CMHS is here for you and your family every step of the way.

• Competitive Pay
• Shift Differentials (Nights & Weekends)
• In-House Registry Rates
• Fidelity 403(b) Retirement Plan
• Paid Time Off
• Medical (EPO/PPO), Dental, & Vision Insurance Coverage
• Voluntary Worksite Benefits
• Employee Assistance Program Available 24/7 (EAP)
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF)
• Recognition programs
• Employee service recognition events
• Home, Retail, Travel & Entertainment Discounts
• National Hospital Week and National Nurses Week celebrations

“We are an AA/EEO/Veterans/Disabled Employer”