What does a lead operations analyst do?
An Operations Analyst is responsible for ensuring that all the company's objectives are met. In the way of creating the right solution, especially when it comes to the customer's welfare. Their job is to analyze and determine the operation and project scope of a company. They prepare customer contracts as well the specification of the system, make an alternative solution and program flow to provide support, and maintain the integrity and security of the company by complying with its rules and regulations.
Lead operations analyst responsibilities
Here are examples of responsibilities from real lead operations analyst resumes:
- Implement and manage QA process for newly deploy case management system.
- Manage and deploy PC hardware and software in support OSD's mission.
- Manage mutual fund dividend distributions, reconciliations, ACATS, manual transfers, and trading.
- Manage all logistics and supply chain operations that facilitate sales delivery with minimal disruption to distribution, following all compliance standards.
- Experience with basic setup in Websphere, Unix printer issue, JIRA as QA management tool.
- Administer the team's sharepoint website.
- Serve as SME on communication systems and functions within the AOR.
- Maintain a SharePoint site to track change requests for enhancements, project issues, action resolutions and risk.
- Assign work request to exercise employee stock options, and ensure securities are delivered via DTC or physical certificate.
- Perform upgrades / maintenance activities as well as troubleshoot system issue by providing 3rd level support throughout the enterprise.
- Serve as liaison between QA, panel management, operations and measurement science teams with regards to methodology enhancements.
- Ensure customer service activities support the operations plan and business goals; in accordance with ISO and lean manufacturing methodologies.
- Collaborate with stateside employees to troubleshoot and improve system performance.
- Provide support to developers and business as an application SME supporting product development, new investments and customer relationship management.
- Work with pharmacy staff to develop discharge medication application for nursing and pharmacy staff to provide patients with clearer medication instructions.
Lead operations analyst skills and personality traits
We calculated that 22% of Lead Operations Analysts are proficient in Data Analysis, Mainframe, and Business Processes. They’re also known for soft skills such as Math skills, Writing skills, and Interpersonal skills.
We break down the percentage of Lead Operations Analysts that have these skills listed on their resume here:
- Data Analysis, 22%
Analyzed current pricing strategy, recommended modifications based on data analysis, and implemented changes in order to increase company yield.
- Mainframe, 14%
Provide operational and technical support for mainframe, distributed systems and personal computer users worldwide.
- Business Processes, 8%
Defined and documented business processes and standard operating procedures.
- Linux, 8%
Monitor availability of Oracle and SQL databases in HP/UX and Linux environments and bring up and down as needed.
- Process Improvement, 7%
Evaluated daily performance, identify any issues and make recommendations for process improvement.
- Incident Management, 4%
Created and maintained Incident Management dashboards in Excel and presented to Senior Leadership on weekly basis.
Most lead operations analysts use their skills in "data analysis," "mainframe," and "business processes" to do their jobs. You can find more detail on essential lead operations analyst responsibilities here:
Math skills. To carry out their duties, the most important skill for a lead operations analyst to have is math skills. Their role and responsibilities require that "the models and methods used by operations research analysts are rooted in statistics, calculus, linear algebra, and other mathematics disciplines." Lead operations analysts often use math skills in their day-to-day job, as shown by this real resume: "developed reports using sas, pl/sql and microsoft excel to track statistics for the 1.7 million customers in collections. "
Interpersonal skills. Another skill that relates to the job responsibilities of lead operations analysts is interpersonal skills. This skill is critical to many everyday lead operations analyst duties, as "operations research analysts typically work on teams." This example from a resume shows how this skill is used: "provided a high level of customer service and client relations based on outstanding communication and interpersonal skills. "
Problem-solving skills. For certain lead operations analyst responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of a lead operations analyst rely on this skill, as "operations research analysts need to be able to diagnose problems and study relevant information to solve them." For example, this snippet was taken directly from a resume about how this skill applies to what lead operations analysts do: "maintained a sharepoint site to track change requests for enhancements, project issues, action resolutions and risk. "
Analytical skills. Another common skill required for lead operations analyst responsibilities is "analytical skills." This skill comes up in the duties of lead operations analysts all the time, as "operations research analysts use a range of methods, including forecasting and data mining, to examine and interpret data." An excerpt from a real lead operations analyst resume shows how this skill is central to what a lead operations analyst does: "designed and integrated custom rules and reports into security tools and data collection architectures. "
Communication skills. Lastly, "communication skills" is an important element of what a lead operations analyst does. Lead operations analyst responsibilities require this skill because "operations research analysts write memos, reports, and other documents and often present their data and conclusions to managers and other executives." This resume example highlights how lead operations analyst duties rely on this skill: "served as sme on communication systems and functions within the aor. "
The three companies that hire the most lead operations analysts are:
- Wells Fargo38 lead operations analysts jobs
- Raytheon Technologies7 lead operations analysts jobs
- Motorola Solutions2 lead operations analysts jobs
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Lead operations analyst vs. Graduate research associate
A graduate research associate is tasked with many responsibilities. Firstly, you may be required to monitor the progress of research projects and coordinate information between departmental sections. Secondly, depending on where you find a placement, you may be the one in charge of the laboratory. If so, you will perform a wide range of assays, tests, and studies. Your job may also involve the performance of advanced laboratory experiments. You may also collect, prepare, and analyze slides for tissue cultures.
These skill sets are where the common ground ends though. The responsibilities of a lead operations analyst are more likely to require skills like "mainframe," "business processes," "linux," and "process improvement." On the other hand, a job as a graduate research associate requires skills like "r," "technical reports," "cell culture," and "research projects." As you can see, what employees do in each career varies considerably.
On average, graduate research associates reach higher levels of education than lead operations analysts. Graduate research associates are 8.2% more likely to earn a Master's Degree and 7.8% more likely to graduate with a Doctoral Degree.Lead operations analyst vs. Analyst lead
The duties of an analyst lead depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing research and analysis, coordinating with different departments to gather leads and data, reviewing findings, and producing reports and presentations for the stakeholders and other higher-ranking officials. Through the results, an analyst lead can provide advice, devise strategies for business optimization, spearhead the development of processes, identify strengths and weaknesses, and offer recommendations on areas in need of improvement. All of this is done while in adherence to the company's vision and mission.
In addition to the difference in salary, there are some other key differences worth noting. For example, lead operations analyst responsibilities are more likely to require skills like "business processes," "incident management," "gaap," and "financial analysis." Meanwhile, an analyst lead has duties that require skills in areas such as "analytics," "project management," "customer service," and "excellent interpersonal." These differences highlight just how different the day-to-day in each role looks.
On average, analyst leads earn a higher salary than lead operations analysts. Some industries support higher salaries in each profession. Interestingly enough, analyst leads earn the most pay in the finance industry with an average salary of $110,488. Whereas lead operations analysts have higher pay in the finance industry, with an average salary of $74,221.In general, analyst leads achieve similar levels of education than lead operations analysts. They're 2.7% more likely to obtain a Master's Degree while being 7.8% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for lead operations analysts in the next 3-5 years?
The Granger Professor of Economics, Hope College
Lead operations analyst vs. Analyst
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
The required skills of the two careers differ considerably. For example, lead operations analysts are more likely to have skills like "mainframe," "linux," "incident management," and "reconciliations." But a analyst is more likely to have skills like "customer service," "management system," "project management," and "strong analytical."
Analysts make a very good living in the technology industry with an average annual salary of $79,330. On the other hand, lead operations analysts are paid the highest salary in the finance industry, with average annual pay of $74,221.When it comes to education, analysts tend to earn similar degree levels compared to lead operations analysts. In fact, they're 2.6% less likely to earn a Master's Degree, and 1.3% less likely to graduate with a Doctoral Degree.Lead operations analyst vs. Staff analyst
Staff Analysts are employees who oversee the activities related to the employees. They monitor the performance of the employees and assess whether particular employees suit the role they have. They also assess the current roles in the company to see if those roles are really needed. Staff Analysts ensure that the manpower allocation in the company is efficient. They analyze staff-related data to check whether there are more areas for improvement. Staff Analysts may also be assigned to come up with projects related to improving productivity.
Types of lead operations analyst
Updated January 8, 2025











