Lead operator job description

$300 Sign on bonus (after 90 days employed and in good standing)
Work with your friends!
$300 Referral bonus (after 90 days employed and in good standing)

Supervisors and Managers – Come see what Applegreen Starbucks is brewing!

A great is waiting with Competitive Pay and Great Benefits.

EARN $19/hr. PLUS TIPS ($2-4/hr additional on average but not guaranteed) PLUS Free Meal Daily!

This job contributes to Applegreen Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys associates and delegates tasks so that baristas can create and maintain the Starbucks Experience

for customers.

The Shift Supervisor is responsible for supervising the day-to-day activities of associates; providing excellent service to all customers through prompt and courteous service, and maintaining knowledge of all standards, recipes, operations, food safety and cleanliness standards, incompliance with all corporate standards. This position will interact with the public and coworkers in a friendly, enthusiastic and outgoing manner and encourage, through leadership and example, the highest level of sales and customer service performance by other associates. Other responsibilities include aiding in monitoring associate productivity; assigning responsibility for specified work and/or functional activities; and giving work directions and monitoring scheduling to ensure that all shifts are covered; performing all other responsibilities as directed by the business or as assigned by management.

This is a non-exempt position and typically reports to the Store Manager / Assistant Store Manager. depending on local requirements.

Essential Functions:

• Supervises the day-to-day activities of team members and coordinates breaks for hourly associates

• Operates cash register and voids transactions as needed while following all Applegreen cash handling policies and procedures, and maintains proper security of cash at all times

• Coordinates with management for on-the-job training for new associates

• Enforces safety guidelines and builds awareness about safety

• Keeps management informed of area activities and any significant problems

• Develops thorough knowledge of all products carried in the store(s) and ensure that all sales are posted to the appropriate category; assists in achieving sales results as required by branch and corporate standards

• Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind

• Contributes to the overall display and presentation efforts within the store environment, including stocking/replenishing product, and general store housekeeping duties

• Transfers supplies and equipment between storage and work areas by hand or use hand truck

• Implements product rotation based on product code dates; orders product and participates in physical inventory counts as required

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures; assists with maintenance requisitions

• Practices excellent food safety and sanitation practices and complies with HACCP standards

Qualifications :

• Requires a High School diploma or the equivalent (GED)

• Requires a minimum of 6 months supervisory/lead experience

• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

• Food and beverage, cash handling, and customer service experience preferred

• Requires the ability to bend, twist, and stand to perform normal job functions

• Requires the ability to lift and/or move up to 40 lbs

• Frequently immerses hands in water and water diluted with chemical solutions

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)

Benefits:

We offer attractive benefits including:

Great hourly rate plus tips

Daily Meal Voucher - Free Food!

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Referral Program $250

Company Introduction

Our story begins in 1971 along the cobblestone streets of Seattle’s historic Pike Place Market. It was here where Starbucks opened its first store, offering fresh-roasted coffee beans, tea and spices from around the world for our customers to take home. Our name was inspired by the classic tale, “Moby-***,” evoking the seafaring tradition of the early coffee traders.
Ten years later, a young New Yorker named Howard Schultz would walk through these doors and become captivated with Starbucks coffee from his first sip. After joining the company in 1982, a different cobblestone road would lead him to another discovery. It was on a trip to Milan in 1983 that Howard first experienced Italy’s coffeehouses, and he returned to Seattle inspired to bring the warmth and artistry of its coffee culture to Starbucks. By 1987, we swapped our brown aprons for green ones and embarked on our next chapter as a coffeehouse.
Starbucks would soon expand to Chicago and Vancouver, Canada and then on to California, Washington, D.C. and New York. By 1996, we would cross the Pacific to open our first store in Japan, followed by Europe in 1998 and China in 1999. Over the next two decades, we would grow to welcome millions of customers each week and become a part of the fabric of tens of thousands of neighborhoods all around the world. In everything we do, we are always dedicated to Our Mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

Our leaders across the globe look to us to provide top talent to our business. Join Kuehne+Nagel's North American Talent Acquisition (TA) team, as our TA Operations Lead, and you will be right in the heart of the action. The TA Operations roles reports to the VP, TA North America.

Your Role Working as a valued senior member of our North America TA team, you have the opportunity to contribute to our TA best practices, lead data and reporting efforts, be a TA systems subject matter expert, and contribute to our ongoing quest for continuous improvement. We are looking for someone who has experience in TA systems and workflows, knows how to tell stories with data, has experience improving and implementing strategic solutions. Your Responsibilities

You will be an important contributor to the ongoing transformation of the Talent Acquisition team in the North America region, focusing on contributing to and implementing: TA related technologies such as ATS, CRM, and related technologies.

You will manage data reporting, monitor Indicators and service level agreement performance, and managing compliance with global systems.

You will understand our business growth targets to support the North American TA leader in developing operational recruitment strategies and best practices.

You'll develop TA reporting by developing Indicators and data analytics to track progress, guide decisions, and determine criteria for success.

You will partner with multiple groups across the organization such as TA Leadership, HR Analytics, and other contacts.
You will help manage TA budget, spend, and return on investment. You will manage external vendor and 3rd party supplier agreements, to include working with procurement on commercial reviews and ensure payment of TA-related accounts payable. You will support the recruiting leader in performance management measurements of team metrics and monitoring of service level agreements (SLAs). You deliver continuous improvement and change management projects relating to recruiting. bringing innovation and expertise. Ensure compliance and agreement on global processes.
Your Skills and Experiences
8+ years of demonstrated ability in TA, including TA operations experience, with at least 4 years with hands on recruitment experience. Advanced skills with data visualization tools (like Tableau) and experience working with Microsoft excel (can maintain complex spreadsheets) or similar tools to automate, model, and analyze data. Knowledgeable about recruiting tools and systems, including ATS, CRM and related platforms. Previous project management experience. You know how to work with multiple team members across an organization at all levels, including good networking and relationship development skills. Passionate about TA and related best practices, with an eye on achieving high hiring manager satisfaction and delivering an incredible candidate experience.
Good Reasons to Join There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. Here is what else you get from us: We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.

Santa Clara Valley (Cupertino),California,United States

Marketing

+ 20+ years of professional experience with 10+ years in building large scale operations organizations

+ 5+ years of leading operations organizations in payments or related businesses

+ Experience with leading customer service organizations

+ Customer first focus while working with internal and external partners

+ Shown success in positions of leadership including recruiting, developing, and leading strong teams

+ Demonstrated history thriving in an ambitious, fast-paced environment, operating at both strategic and tactical levels

**Description**

Leading strategic partnerships and communications at the executive level Prioritize, plan, delegate, and implement strategies programs and projects successfully Establishing vision and culture for the operations function Attracting, recruiting, and developing talent that scales to the business needs Influence decisions and organizational change through collaboration, leadership and a customer-focused approach Synthesize complex issues into a clear story and/or assess operational opportunities

**Education & Experience**

Bachelor's degree or equivalent desirable

**Additional Requirements**

**Apple Footer**

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple is required to comply with a COVID-19 vaccination mandate issued by the New York City Department of Health. We will verify the vaccination status of all New York City team members who are working at an Apple Store, office, or partner store in New York City. New York City Department of Health Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .