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Remote Trust & Risk Operations Lead (Legal Liaison)
Whatnot
Remote lead operator job
A dynamic e-commerce company in San Francisco is seeking a Legal Trust & Risk Lead. This role involves triaging inquiries, improving workflows, and liaising between Legal and operational teams. Ideal candidates will have 4+ years in Trust & Safety or Legal Operations, strong judgment, and exceptional communication skills. A competitive compensation package including benefits and equity is offered.
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$93k-163k yearly est. 4d ago
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MarTech & Personalization Lead
Smith 4.0
Lead operator job in Columbus, OH
The MarTech & Personalization Lead will play a critical role in driving the strategy and delivery
of Smith's marketing technology solutions. This role sits at the intersection of technology, data,
marketing automation, and client strategy. The ideal candidate is both a strong operator and
strategic thinker who can shape forward-thinking personalization roadmaps while overseeing
the implementation of key MarTech platforms.
This role will ensure the successful design, delivery, and optimization of MarTech solutions
while also contributing to Smith's broader go-to-market strategy. A strong partnership with
strategy, sales, and cross-functional leaders will be essential to define offerings, mature
capabilities, and enable effective, data-driven customer engagement across the full customer
lifecycle.
What You'll Do
• Oversee the implementation of key platforms including marketing automation,
customer data platforms (CDP), loyalty and personalization technologies.
• Consult and guide clients on strategy, architecture, and implementation approaches
for marketing technologies.
• Contribute to the sales & solutioning process supporting the sales and account
teams by defining solution strategy, approach, estimates and pricing.
• Provide subject-matter expertise in evaluating MarTech tools, platforms, and
solution options aligned to client goals.
• Execute successful implementation, rollout, and ongoing support of MarTech
solutions for clients.
• Lead and advise on customer lifecycle marketing strategy, including segmentation,
personalization journeys, and orchestrated campaigns.
• Identify data requirements and KPIs essential to delivering measurable client project
success.
• Partner with leadership to shape capability development, offering strategy, and
opportunities for revenue growth.
• Contribute to case studies and client references showcasing effective MarTech and
personalization implementations.
• Monitor industry trends to ensure Smith remains ahead of emerging tools,
technologies, and best practices.
• Define and evolve customer lifecycle marketing frameworks that drive retention,
expansion, and long-term customer value across key client accounts.What We Look For
• Demonstrated experience leading MarTech implementations across automation,
CDP, loyalty and personalization platforms.
• Strong understanding of data strategy, customer segmentation, and measurement
frameworks.
• Proven ability to translate complex concepts into actionable strategies for both
technical and non-technical audiences.
• Experience building and scaling a MarTech or personalization capability within an
agency or consulting environment.
• Excellent client communication skills, with the ability to influence at senior levels.
What Grabs Our Attention
• Hands-on expertise with leading platforms such as SAP Emarsys, Kalyvio, Hubspot,
Salesforce Marketing Cloud, Adobe Experience Platform, Braze, Iterable, or similar.
• A track record of delivering measurable improvements in customer engagement,
retention, or revenue through personalization.
• Experience creating compelling, industry-leading case studies or thought leadership
in the MarTech space.
• Ability to identify and cultivate strategic partnerships that enhance Smith's MarTech
capabilities.
• A passion for innovation and continuous improvement in marketing technology.
Smith | Commerce Reimagined. Performance Realized.
Smith goes beyond the traditional digital agency. We focus on converting our clients' potential
into performance. With over 20 years of commerce experience at our core, we bring deep
expertise, coupled with an unparalleled passion for results, to every engagement. By working
hand-in-hand with our clients and key partnerships with technology platforms including SAP
Commerce (formerly Hybris) and Salesforce, we consistently produce commerce experiences
that help brands and businesses do more than simply improve. We help them thrive. By
combining our strategic, creative, analytical, and technical capabilities, we consistently enhance
customer experiences, accelerate sales, and optimize operations, enabling over 500,000
transactions every day and driving over $38 billion in annual revenue for our clients. Our unique
ownership structure is based on a philanthropic foundation which allows us to focus on client
outcomes before quarterly earnings reports and empowers us to make decisions focused on
helping our clients with our profits enabling socially beneficial programs. Smith has offices in
Dayton, OH; Ottawa-Gatineau, Canada; and Santiago, Chile along with our remote workforcedistributed throughout the United States and Canada. We are the performance commerce
company. Learn more at **********************
$31k-38k yearly est. 3d ago
Hub Operations Supervisor
AIT Worldwide Logistics 4.1
Lead operator job in Groveport, OH
The Hub Operations Supervisor is responsible for all operational and logistical activities at the AIT Middle Mile Network HUB locations during their assigned shift. Responsibilities include establishing and following safety protocols in accordance wi Operations Supervisor, Operations, Supervisor, Forklift Operator, Warehouse Lead, Leadership, Manufacturing
$41k-64k yearly est. 7d ago
Production Supervisor - 3rd Shift
Welser Profile North America
Lead operator job in Valleyview, OH
Salary range may include 10% shift differential.
Essential Job Responsibilities
Responsible for the development of team members and implementation of policies, procedures, strategies and objectives within assigned shift and/or area. Responsible for overseeing all aspects of the manufacturing process within assigned shift and/or area. Integral to ensuring that all goals for safety, quality, productivity, efficiency, scrap, headcount, and overtime within assigned shift and/or area are monitored and met, and for driving improvements within scope of responsibilities.
Plan, develop, organize, implement, direct, and evaluate the performance of area(s) of responsibility.
Supervise, develop, motivate, and train team members.
Ensure that all team members understand and fulfill their individual roles and responsibilities.
Develop the maturity of assigned area(s) in the subjects of safety, compliance, quality, 5S, and productivity
Lead team members during the set-up and production process.
Address and eliminate identified weak points and errors in the production process.
Collaborate with other departments when necessary to resolve issues.
Initiate, monitor, and ensure compliance with production specifications such as set-up times, speeds, and number of operators.
Documentation of product-specific data sheet.
Ensuring the forwarding of reportable information (occupational safety, productivity, quality, ZH reports, logbook, etc.)
Collaborate in the implementation of instructions, training, inspections, and audits.
Duties back filling scope of operations, Running Line, enter line, etc.
Actively participate in order fulfillment by taking on the responsibilities of a Area Manager, when needed.
Assist in recruiting, hiring, training, and retaining of all area personnel.
Conduct Layered Process and Safety Audits.
Conduct or participate in RC/CA for quality and safety issues.
Education and Experience
High school diploma or general education degree (GED);
Minimum of 3 years supervisory experience in manufacturing, preferably in metals.
Technical knowledge in area of responsibilities (i.e. metal forming, roll forming, benders, lasers, saws, etc.)
Ability to work side-by-side and operate equipment
Required Skills and Abilities
Thorough understanding of manufacturing operations, familiarity with information systems terms and general knowledge of applications.
Define problems, collect data, establish facts, and draw valid conclusions. Interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
Effective management and leadership skills.
High cognitive ability and learning agility.
High emotional intelligence.
Knowledge of Microsoft Office, HRIS, ERP and other related software applications.
Supervisory Responsibilities
Directly supervises operators, setups and techs in the production department.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Physical Requirements
The noise level in the work environment is usually loud; hearing protection is provided and required. While performing the duties of this job, the employee is occasionally exposed to fumes, coolant, or airborne particles and will work near moving mechanical parts.
Ability to lift 50 pounds regularly.
Ability to perform excessive walking, standing, bending, climbing, reaching, grasping, and lifting.
Ability to visually inspect parts and use of hands to use measuring gauges.
Ability to run machines and equipment safely and efficiently.
What We Offer You
Benefits for You and Your Family
Medical Insurance plan options.
Dental Insurance
Vision Insurance
Life, Disability, and AD&D Insurance
Voluntary Additional Critical Illness and Accident Insurance
401K + Company Match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Exercise Facility Reimbursement
Learning and Development
With our long history, there are many resources for development and growth including structured training pathways, emphasis on cross-training, continuous improvement initiatives, and other opportunities for employees to engage with the organization.
Diverse and Inclusive Culture
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
We believe a diverse workforce is a key driver of success for our business. We are proud to be an equal opportunity employer. All qualified applicants of Welser Profile are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or any other protected characteristic.
$30k-47k yearly est. 2d ago
Production/Manufacturing
Adecco 4.3
Lead operator job in Johnstown, OH
Adecco is looking for qualified candidates to work at one of our clients in Mount Vernon, Ohio! This is a temp-to-hire role with great opportunity to convert to full time.
Pay range from $18.25 - $20.15 with pay increases scheduled.
The ideal candidate for this role will possess the following:
A minimum of 6 months in a Manufacturing Environment
Willingness/comfortability operating a Forklift
Ability to work overtime, as needed
Candidates interested in applying should have the following qualifications:
High School Diploma or equivalent
Up to date resume
Pay Details: $18.25 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$18.3-20.2 hourly 13d ago
Peri-op Area Clinical Leader (Central)
Solventum
Remote lead operator job
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You'll Make in this Role
You will act as a strategic clinical advisor, partnering with internal Solventum teams and key customers to drive best practices and deliver advanced education. You will lead priority customer engagements, provide escalated clinical and technical consultation, and support economic value discussions with evidence-based data.
As a Peri-op Area Clinical Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Acting as strategic advisor to internal Solventum teams on wound care clinical strategy and industry best practices
Collaborating with sales leadership to identify opportunities to educate and upskill teams and individuals on clinical or technical consultative practices
Presenting compelling data and clinical application during priority planned customer engagements
Building and maintaining relationships with key healthcare customers to ensure customer loyalty and satisfaction
Engaging alongside local teams to plan & lead comprehensive customer education events
Directly interacting with customers who require escalated consultation on clinical or technical on-label scenarios
Serving as a consultative partner to various internal business stakeholders on clinical and/or technical matters
Supporting economic objection handling with customers by articulating evidence-based clinical efficacy and the connection to economic value
Aiding in resource management for conversions/evaluations
Maintaining clinical/technical relevance through ongoing continuous learning and participation in professional associations
Understanding and translating current relevant industry standards (e.g., ERAS, AAMI)
Driving Requirements:
This position requires the use of a personal vehicle for company business and participation in Solventum's Fixed and Variable Reimbursement (FAVR) program. As a condition of employment, candidates must successfully complete a pre-hire motor vehicle record (MVR) review and maintain ongoing eligibility, including compliance with Solventum's driver policy, insurance requirements, and annual policy sign-off. Ongoing monitoring of motor vehicle history will be conducted.
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
Bachelor's Degree or higher AND 2 years of healthcare experience in a hospital, surgery center, or long-term care environment
OR
High School Diploma/GED from AND 4 years of healthcare experience in a hospital, surgery center, or long-term care environment
AND
In addition to the above requirements, the following are also required:
Experience with Microsoft Office applications (i.e. Excel, Power Point, Outlook)
Current, valid Driver's License.
Additional qualifications that could help you succeed even further in this role include:
Current certification(s): BSN, RN, CNOR
Strong understanding of clinical value drivers across hospital care areas and alternative sites of care
Excellent organizational and time management skills
Understanding of the principals of adult learning
Demonstrated analytical, problem solving, project management, and implementation skills
Proven ability to cultivate strong internal and external collaborative relationships
Experience with public speaking and technical presentations
Additional Requirements
In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry.
Work location:
Remote
Travel: Field-based role, with up to 75% overnight travel expected (may vary based on region)
Applicable to US Applicants Only:The expected compensation range for this position is $137,439 - $167,981, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the
terms.
$137.4k-168k yearly Auto-Apply 47d ago
Revenue Operations Lead
Typeform
Remote lead operator job
Who we are
Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year-and integrates with essential tools like Slack, Zapier, and Hubspot.
Typeform is fully remote by design. For this role, we can hire candidates based in the ET timezone in the US.
About the Role
Typeform is scaling globally - across customers, markets, and go-to-market motions - and our systems need to scale with us.
Right now, some of our most critical revenue and support workflows are early-stage, fragmented, or manually held together. Product data doesn't always flow cleanly into our GTM tools. Support teams don't always have the context they need to hit SLAs. Partner data lives in too many places. And high-intent product signals (like PQLs) take far too long to reach Sales.
This role exists to fix that.
As Revenue OperationsLead, you'll be the technical owner who connects product, data, support, and GTM systems - building the foundations that reduce churn, enable international growth, and power our next stage of revenue scale.
This is a hands-on, high-impact role for someone who enjoys messy systems, complex integrations, and turning ambiguity into structure.
Things you will do: Own and evolve the Support Operations infrastructure
Take full ownership of our Zendesk setup, including widgets, automations, and bots.
Build and maintain Zendesk data pipelines so Support teams have the right customer context (plans, SLAs, product signals) at the right time.
Partner closely with Product and Engineering to ensure backend systems integrate cleanly with Support tooling.
Build GTM-ready data pipelines
Design and architect data pipelines that connect our product, warehouse, and GTM systems.
Translate Product Qualified Leads (PQLs) and Product Qualified Accounts (PQAs) into actionable, automated workflows for Sales.
Eliminate manual processes that currently delay outreach by weeks.
Enable international and scaled motions
Lead the technical enablement of Zendesk bots and workflows for international markets.
Support scaled CS initiatives through tooling, automation, and content delivery infrastructure.
Ensure our systems are ready for global growth - not just today, but long-term.
Turn field feedback into product insight
Build the infrastructure and reporting that synthesizes feedback from Support, Sales, and CX.
Create clear, consistent formats for sharing insights with Product Managers.
Ensure real customer signals influence product decisions.
Stand up partner data tracking
Architect and maintain partner data tracking across tools like Crossbeam and PartnerStack.
Ensure partner attribution, performance tracking, and reporting are reliable and always on.
Provide timely, accurate data to inform partner strategy and investment decisions.
What you already bring to the table:
Proven experience in Revenue Operations, Sales Operations, or a similar technical GTM role with a growing SaaS organization.
Deep experience owning and optimizing complex GTM tech stacks.
Strong data skills, including comfort working with SQL and data pipelines.
Experience with Reverse ETL or data integration tools (e.g. Census, Hightouch, or similar).
A strategic mindset - you design systems with long-term business goals in mind.
A hands-on approach and comfort working in early-stage or evolving environments.
No one likes a guessing game - that's why we're transparent about the salary range for this role. In addition to the base, we offer a 5-10% bonus depending on your level and performance. The range is broad because we tailor total compensation based on your location, experience, education, and skillset.
We also want to ensure equitable pay across the team and alignment with market data - but let us handle those details. We're committed to clarity and honesty, so feel free to ask us anything along the way.
Pay range$100,000-$150,000 USD
*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual's unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.
We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind-whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.
$100k-150k yearly Auto-Apply 7d ago
Lean Leader - Sourcing Operations
GE Vernova
Remote lead operator job
SummaryLead strategic Lean initiatives within the Sourcing organization to drive operational excellence and process simplification. Develop and execute a comprehensive Lean Roadmap, facilitate Kaizen events, and continuously improve sourcing processes and quality systems to achieve business objectives.Job Description
Roles and Responsibilities
Develop and implement Lean strategies for internal sourcing operations.
Facilitate Kaizen events and Lean workshops to achieve target KPIs and drive process improvements.
Collaborate with cross-functional teams to identify and execute process simplification opportunities.
Partner with Quality team to align and simplify the Quality Management System (QMS) with organizational standards.
Influence sourcing strategy and contribute to policy development through expert insights.
Lead functional teams or projects, providing guidance and driving results.
Required Qualifications
Bachelor's degree from an accredited university or college with at least 7 years of experience in Sourcing/Manufacturing/Lean.
Desired Characteristics
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Demonstrated ability to analyze and resolve problems.
Demonstrated ability to lead programs / projects.
Established project management skills.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
#LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $125,000.00 and $208,300.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on January 14, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
$125k-208.3k yearly Auto-Apply 6d ago
Care Operations Lead
Pomelo Care
Remote lead operator job
About us
Pomelo Care is the national leader in evidence-based healthcare for women and children. We deliver personalized, high-quality clinical interventions from reproductive care and pregnancy, infant care and pediatrics, to hormonal health through perimenopause and menopause, with long-term preventive care and condition management. Our model delivers 24/7 multispecialty care to address the medical, behavioral, and social factors that most significantly impact outcomes for women and children. We partner with payers, employers, and providers to expand access to quality healthcare across the system.
Role Description
Your North Star: Optimize & scale care team operations to exceed business goals and improve patient outcomes.
Your key responsibilities will include:
Reporting to the Senior Manager, Care Operations, you will lead day-to-day care team operations, ensuring patients receive high quality, timely sync & async care
Facilitate care team huddles
Set care team schedules, including PTO & coverage plans
Serve as the primary point of contact for resolving care team escalations
Partner closely with clinical leads to set expectations and provide coaching for clinical staff
Map, document, and maintain care team SOPs
Drive & report out on key pod metrics, including patient utilization, satisfaction, and clinical outcomes
Build and maintain dashboards to track key clinical and operational metrics
Proactively report on pod performance to ensure visibility and data-driven decision-making across the organization
Partner closely with product, marketing, & clinical teams to brainstorm, prioritize, test, and implement ideas to improve key metrics
Own the end-to-end implementation of workflow iterations, working with learning team to ensure adopted & execution of changes
Who you are
4+ years of experience in a strategic operations role, preferably within healthcare delivery or at a high-growth startup
Deeply data-driven and analytical with a passion for digging into complex datasets to identify patterns and solve problems
A results-oriented operator with a proven track record of moving key metrics and driving tangible outcomes
Highly organized with meticulous attention to detail
Proactive and resourceful when faced with ambiguity; you are a self-starter who independently seeks out answers & solutions
Strong cross-functional team member with the ability to communicate effectively and collaborate among clinical, business & technical teams
Proven ability to navigate competing demands by effectively prioritizing tasks and managing time to meet deadlines
Deeply passionate about women's health and dedicated to improving outcomes in this space
Why you should join our team
By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.
We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:
Competitive healthcare benefits
Generous equity compensation
Generous paid time off policy
At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $100,000 - $125,000 annually. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.
#LI-Remote
Potential Fraud Warning
Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.
Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending ******************.
If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at ********************** to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.
$100k-125k yearly Auto-Apply 5d ago
Operational Resilience Lead - REMOTE
Jobgether
Remote lead operator job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Operational Resilience. In this role, you will play a pivotal part in driving operational resilience across the organization. You will lead initiatives that focus on process engineering and risk management while ensuring continuous improvement and compliance with corporate guidance. Your expertise will influence how the organization identifies and addresses gaps in operational processes, contributing to a stable and resilient operational environment. This position not only demands strategic thinking but also promotes collaboration across various departments to enhance the overall enterprise risk profile.Accountabilities
Drive operational resilience through documentation, testing, and governance programs.
Identify gaps in process documentation and continuity plans.
Build programs and plans that adhere to corporate guidance while accommodating specific enterprise needs.
Requirements
Bachelor's degree or equivalent experience.
7+ years of relevant professional experience in Risk Management, Governance, or Control testing.
Sound knowledge of Risk and Controls practices.
Proven ability to identify issues/defects and recommend solutions.
Excellent written and verbal communication skills.
Strong analytical skills and ability to meet operational deadlines.
Detail-oriented, well organized, and a self-starter.
Benefits
Health care coverage designed for the mind and body.
Generous time off to keep you energized.
Access to resources for continuous learning and career growth.
Competitive pay and retirement planning.
Family-friendly perks for partners and children.
Additional retail discounts and referral incentive awards.
Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$74k-126k yearly est. Auto-Apply 2d ago
Permit Operations Lead (Fully Remote)
Permitflow
Remote lead operator job
PermitFlow is redefining how America builds. We're an applied AI company serving the nation's builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts - accelerating housing, clean-energy, and infrastructure development across the country.
Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.
America is entering a CAPEX super-cycle, from data centers and factories to housing and renewables, and joining PermitFlow is building the AI at the heart of every construction project powering the next wave of re-industrialization.
We've raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.
Who You Are
* Customer-Centric: You excel at building and maintaining strong customer relationships, understanding each customer's unique needs, and identifying how PermitFlow can support their success and growth. You are comfortable and thrive at connecting with customers virtually - spearheading meetings and serving as the face of PermitFlow in all your interactions.
* Construction Permitting Expert: You have extensive hands-on experience in construction or construction permitting directly, with a thorough understanding of regulations, compliance, and the full permit lifecycle. You're excited about this space and the construction industry at large.
* Team Player: You're a key contributor to the pilot process, ensuring a seamless customer journey from software adoption to full implementation. Collaboration is your strength, and you thrive in a cross-functional environment.
* Analytical Thinker: You're data-driven in your decision-making. You know how to gather, interpret, and leverage data to enhance customer conversations and improve processes.
* Tech-Forward & Adaptable: You're comfortable leveraging AI tools and emerging technologies to improve workflows and customer outcomes. You're eager to learn and implement new software features, and you adapt quickly - ready and able to pivot to new processes at a moment's notice.
What You'll Do
* Customer Point of Contact: Serve as the primary resource for customers, keeping them informed on permit status, timelines, and requirements.
* Team Development: You are comfortable providing clear training, coaching, feedback, and direction to junior team members and oversee their work. You have the skillset to effectively manage a team, hold 1:1s with them, and empower them to learn more.
* Manage the Permit Process: Oversee the end-to-end lifecycle of permit applications, including researching requirements, preparing forms, gathering documentation, and submitting applications to the relevant authorities.
* Generate Reports: Produce detailed reports on permit progress, delivering regular, clear updates to customers and stakeholders.
* Optimize Processes: Continuously identify opportunities for improvement, implementing best practices that streamline workflows, reduce bottlenecks, and enhance operational efficiency.
* Ensure Compliance and Accuracy: Guarantee that all permit applications are complete, accurate, and compliant with jurisdictional standards and requirements.
* Monitor and Expedite Approvals: Track permit statuses proactively, engaging with authorities to move applications forward as efficiently as possible.
Qualifications & Fit
* 3-5+ years of relevant experience: Proven track record in construction permitting, project management, or a similar role-ideally within a SaaS or tech-driven environment.
* Comprehensive knowledge: Strong understanding of permitting processes, regulations, and compliance standards, with awareness of jurisdictional differences.
* Multi-state expertise: Experience managing permitting projects across multiple states or regions is highly preferred.
* Exceptional project management skills: Ability to balance multiple projects and deadlines without sacrificing attention to detail.
* Outstanding communication: Strong interpersonal skills with the ability to work cross-functionally, manage customer relationships, and collaborate with AHJs.
* Leadership experience: Preferred 2+ years leading, managing, and mentoring teams, including coaching, performance management, and team development.
* Customer-centric mindset: Background in customer success, customer experience, or sales, with a demonstrated ability to deliver high-quality service throughout the project lifecycle.
* Critical thinker and problem-solver: Able to stay calm under pressure, quickly assess challenges, and identify effective solutions.
What We Offer (Full Time Roles Only)
* Competitive salary and meaningful equity in a high-growth company
* Comprehensive medical, dental, and vision coverage
* Flexible PTO and paid family leave
* Home office & equipment stipend
$74k-126k yearly est. 60d+ ago
Clinical Operations Development Lead
Argenx
Remote lead operator job
Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases.
We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients.
For the expansion of our Global Clinical Trial Operations team, argenx is looking for a Clinical Operations Development Lead.
Key Accountabilities/Responsibilities:
The Clinical Operations Development Lead (CODL) is responsible for the oversight of the clinical related activities within a specific therapeutic indication for an asset (CODL) or across all indications for an asset (X-indication CODL). Together with the Medical Development Lead (MDL), the CODL co-leads the Clinical Development Team (CDT) and co-owns the Clinical Development Plan (CDP).
As ad-hoc member of the Asset Strategy Team (AST), works with the MDL and the Project Manager (PM) to ensure that all relevant information from all functions within the AST and CDT are brought to the table.
A CDT kicks off as soon as preparations start for a First in Human (FIH) study (in the case of the first indication for a given compound) or when first clinical related discussions start for a new indication.
To build a strong CDT, the CODL works with the respective functional heads to assign CDT representatives from the involved functional areas.
During the start of the clinical related activities for a new asset, the AST meetings and the CDT meetings may be combined. The Target Product Profile (TPP), created by the AST (with input from the CDT), is used as the basis for the CDP. The CDT is responsible for the clinical development strategy, ensuring creation of the CDP and execution, once endorsed by the AST. As co-leader, the CODL drives the execution of the clinical program in collaboration with the CDT members and according to what is in the CDP.
The CODL oversees the clinical trial budgets, contributes to timeline and resource requirements and provides input to the financial CDT planning (created and maintained by the PM working with the Finance Business Partner). Hereto (s)he provides the PM with the estimates and updates of cost versus budget for key deliverables chosen to be integrated into the overarching Indication and Product plans. Informs the PM in case the timelines or budget deviate from projected. The CODL partners with the PM to review status and impact of change and to discuss with the team, options to resolve issues and mitigate risks and adjust the plans accordingly, which may be subject to governance endorsement.
Likewise, the CODL and PM partner to ensure that risks and mitigations are discussed in the team, reflected in the applicable risk registries, and translated into timely plan adjustment and action.
The CODL and the MDL keep the oversight and are the primary contact person for the CDT and all CDP related activities for a given indication (CODL) or across asset indications (X-indication CODL). These include the trial related activities as well as the clinical development strategy across the lifecycle of a compound, starting with the preparation of the FIH clinical trial throughout registration and post-approval clinical development activities. Hence, after completion of the Clinical Phase III program, CODL and MDL, in close collaboration with the CDT members, continue to be involved in the clinical related activities e.g., through input to different regulatory authorities (e.g., FDA, EMA, PMDA, MHRA).
The CODL and MDL ensure the cross-functional optimization of solutions integrating contributions on complex matters and take accountability for decisions taken, each from their discipline's perspective.
As Subject Matter Experts, CODL and MDL contribute to CDT discussions where each member drives the topic of their expertise area. Although CODL and MDL take accountability for the consensus (or lack thereof), the PM manages disputes in case no consensus is reached. This may include organizing escalation to the AST and/or within the respective functional lines.
The actual trials are conducted within the Clinical Trial teams (CTT) led by the Clinical Trial Managers (CTMs) and the Trial Physicians (TPs).
Dependent on the program (phase and number of clinical trials), the CODL may also act as a CTM for 1 or more selected trials. (see JD CTM)
The CODL function may include line management of Clinical Trial Manager(s) (CTMs) and/or Clinical Trial Associate(s) (CTAs).
ROLES AND RESPONSIBILITIES
Provides strategic input and is accountable for all clinical related aspects within the assigned therapeutic indication/program and in line with the agreed timelines, budget and quality standards and as outlined in the applicable Standard Operation Procedures (SOPs) and Work Instructions (WIs).
Creates the CDP in collaboration with the MDL, PM and other CDT representatives, ensures the CDP describes the clinical development strategy, comprising effective and where possible innovative trial designs and is consistent with the TPP. Ensures the CDP is endorsed by the AST and the Development Management Committee (DMC) and is executed within agreed timelines and budget.
Together with the MDL acts as primary point of contact for all clinical related activities for a given indication (CODL) or across asset indications (X-indication CODL).
With the MDL, leads the CDT meetings, hereby supported by the PM who ensures an agenda is in place prior to the meeting, chairs during the meeting, makes sure outcome/actions/conclusions are agreed upon (where the CODL and MDL can focus on the (strategic) content of the discussions) and minutes are in place.
Provides input to the Objectives, Goals, Strategies and Measures (OGSM), and ensures that clinical trials are executed according to the CDP and those OGSMs, following the argenx procedures and processes and conducted in compliance with ICH-GCP and other applicable legislation.
In collaboration with the other CDT members, identifies risks of missing team goals, timelines or spend expectations, ensures that these are reflected in applicable risk registries and drives their mitigation. Works with the PM to decide which risks and issues are to be put under the attention of the asset Project Leader (PL) and the DMC. Pro-actively provides solutions and oversees implementation and follow-up.
Ensures consistency and efficiency in trial set-up and conduct across the different trials within the specific indication(s).
Drives the timely production of a qualitative Clinical Trial Concept Sheet.
Collaborates with the CTMs and their respective CTTs to ensure timely availability of qualitative documents defining the design and the execution of the clinical program (e.g. protocol/protocol amendments, operationalization plans and tools).
Prior to the start of the feasibility for a given study, collaborates with the Countries and Sites Selection Commission (CSSC) to have the initial list in place for possible countries and sites. Gets input from the CTT, AST, CDT and argenx regional teams on the initial list. Oversees the country and site selection and ensures that the AST and CDT are kept informed on the final selection.
Participates in the Clinical Research Organization (CRO) and vendor selection and management process. Supports CTT with issue resolution where required in collaboration with alliance vendor manager if relevant.
Acts as primary point of escalation for resolution of trial management and operational issues within assigned indication(s).
Ensures that the Global Head of Trial Operations is informed in case an identified issue/risk could have an impact on/may also occur in the other therapeutic indications/programs. In case of a compound specific impact, involve the X-indication CODL, AST and PM as needed.
Reviews and provides input to the overarching clinical program/indication documents such as Investigator Brochure (IB), Pediatric Investigation Plan (PIP), FDA/PMDA/EMA and other regulatory critical documents.
Oversees the clinical trial budgets, contributes to timeline and resource requirements and informs the PM in case the timelines or budget deviate from projected.
Reviews the program dashboards and provides input to the PM to ensure accurate status updates on key milestones achieved, issues/risks and financial status.
Ensures audit/inspection readiness of the assigned program/trials. Support audits and inspections.
Supports continuous improvement processes and consistency e.g., by ensuring that lessons learned are shared across trials within the assigned therapeutic indication, across indications as well as across compounds in collaboration with the X-indication CODL, if applicable, and the Global Head of Trial Operations.
As a Leader, sets expectations, communicates in a transparent, clear way and energizes and motivates the CDT team members as well as the respective CTMs to work towards achieving the clinical goals in line with the OGSM and argenx' cultural pillars.
If applicable, acts as line manager of CTMs and/or CTAs:
Interviewing candidates
On-boarding of new direct reports
Ensuring that assigned staff are trained
Goal setting and review
Mentoring and enabling the growth and development of assigned staff
• Supports ClinOps and Global Company initiatives as applicable.
SKILLS AND COMPETENCIES
The CODL excels in leadership and establishing good and effective internal and external working relationships and communication, embedding the argenx values.
Global Strategic Drug Development experience and understanding.
Strong interpersonal and stakeholder management Skills.
Proven Clinical Operations experience in a relevant global leadership position in the pharmaceutical/biotech industry.
Pro-active problem solver - demonstrated ability to identify and resolve issues, identify and mitigate risks, able to handle conflicts.
Strong organizational skills, able to manage multiple and varied tasks and prioritize workload with attention to the holistic/ helicopter view but also able to dive into the details when needed.
Strong people management skills, leadership skills and team player.
Line management experience is a plus.
Excellent written and verbal communication skills, acting globally in a culturally diverse dynamic team.
Strong verbal and written English communication skills (primary fluency or full professional proficiency).
Thorough knowledge of ICH GCP guidelines and other applicable regulatory requirements and guidelines.
EDUCATION, EXPERIENCE and QUALIFICATIONS
Bachelor's degree or University degree - medical or para-medical (Biology, Biomedical Sciences, Pharmacy, Veterinary etc.) or equivalent by experience. PhD degree is a plus.
Minimum of 10 years of leading experience in Clinical Development (monitoring, local and global/international trial management).
Experience in working in an outsourced model, including overseeing CROs and vendors.
Rare disease and/or auto-immune clinical trial background is a plus.
For applicants in the United States: The annual base salary hiring range for this position is $212,000.00 - $291,500.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks.
This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.
At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.
Before you submit your application, CV or any other personal details to us, please review our
argenx Privacy Notice for Job Applicants
to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at
privacy@argenx.com
.
If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at
****************
. Only inquiries related to an accommodation request will receive a response.
$68k-113k yearly est. Auto-Apply 13d ago
Operational Excellence / PPI Divisional Lead
Invitrogen Holdings
Remote lead operator job
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As the Operational Excellence / PPI Divisional Lead at Thermo Fisher Scientific, you will play a pivotal role in driving world-class operational improvements. This is your opportunity to collaborate with outstanding leaders and successfully implement strategies that determine our Division's long-term success!
Responsibilities
Develop an operational excellence vision and strategy aligned with the Division's goals.
Mentor leaders to communicate and deploy these strategies, setting clear expectations.
Find opportunities for process improvement, cost reduction, and efficiency gains.
Apply Lean, Six Sigma, and TQM approaches to enhance performance.
Mentor colleagues to proactively identify and implement improvements.
Lead the Divisional PPI Steering Committee to ensure a robust pipeline of improvement projects.
Monitor progress using benchmarks and implement corrective actions as needed.
Partner with customers to roll out technology solutions that boost operational efficiency.
Foster a culture of continuous improvement and innovation.
Stay updated on emerging trends and regulatory requirements.
Requirements
10+ years of related experience leadingoperational excellence, process improvement, or quality management in a large, complex organization.
Bachelors degree or equivalent required.
Proven experience in operational excellence roles, preferably within a global organization.
Demonstrated success in driving continuous improvement initiatives.
Accreditation in Lean, Six Sigma, or other acknowledged operational excellence methodologies.
Experience leading kaizen events including elements such as standard work, process invention, SIPOC, strategy deployment, A3 Thinking, value-analysis/value engineering, error-proofing, material flow, Heijunka, and kanban.
Demonstrated history of translating strategy into execution and achieving tangible business outcomes by implementing operational efficiency programs.
Strong analytical, problem-solving, and data-driven decision-making skills.
Excellent communication, facilitation, and interpersonal skills, with the ability to cultivate positive connections and influence collaborators at all levels.
Demonstrated experience in change management and leading cross-functional teams.
Proficient in using data analysis and visualization tools (e.g., Tableau, Power BI).
Prior knowledge of implementing technology solutions to drive operational efficiency is beneficial.
Understanding industry-specific regulations and guidelines for operational excellence.
Understanding of applicable regulatory requirements and industry mentorship (esp. FDA, EMA, ICH, ISPE). Audit experienced is preferred.
Excellent Benefits
Benefits & Total Rewards | Thermo Fisher Scientific
Medical, Dental, & Vision benefits-effective Day 1
Paid Time Off & Designated Paid Holidays
Retirement Savings Plan
Tuition Reimbursement
OTHER
Relocation assistance is NOT provided
Must be legally authorized to work in the United States now or in the future, without sponsorship.
Must be able to pass a comprehensive background check, which includes a drug screening
$68k-113k yearly est. Auto-Apply 12d ago
Peri-op Area Clinical Leader (Central)
Healthcare Services 4.1
Remote lead operator job
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You'll Make in this Role
You will act as a strategic clinical advisor, partnering with internal Solventum teams and key customers to drive best practices and deliver advanced education. You will lead priority customer engagements, provide escalated clinical and technical consultation, and support economic value discussions with evidence-based data.
As a Peri-op Area Clinical Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Acting as strategic advisor to internal Solventum teams on wound care clinical strategy and industry best practices
Collaborating with sales leadership to identify opportunities to educate and upskill teams and individuals on clinical or technical consultative practices
Presenting compelling data and clinical application during priority planned customer engagements
Building and maintaining relationships with key healthcare customers to ensure customer loyalty and satisfaction
Engaging alongside local teams to plan & lead comprehensive customer education events
Directly interacting with customers who require escalated consultation on clinical or technical on-label scenarios
Serving as a consultative partner to various internal business stakeholders on clinical and/or technical matters
Supporting economic objection handling with customers by articulating evidence-based clinical efficacy and the connection to economic value
Aiding in resource management for conversions/evaluations
Maintaining clinical/technical relevance through ongoing continuous learning and participation in professional associations
Understanding and translating current relevant industry standards (e.g., ERAS, AAMI)
Driving Requirements:
This position requires the use of a personal vehicle for company business and participation in Solventum's Fixed and Variable Reimbursement (FAVR) program. As a condition of employment, candidates must successfully complete a pre-hire motor vehicle record (MVR) review and maintain ongoing eligibility, including compliance with Solventum's driver policy, insurance requirements, and annual policy sign-off. Ongoing monitoring of motor vehicle history will be conducted.
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
Bachelor's Degree or higher AND 2 years of healthcare experience in a hospital, surgery center, or long-term care environment
OR
High School Diploma/GED from AND 4 years of healthcare experience in a hospital, surgery center, or long-term care environment
AND
In addition to the above requirements, the following are also required:
Experience with Microsoft Office applications (i.e. Excel, Power Point, Outlook)
Current, valid Driver's License.
Additional qualifications that could help you succeed even further in this role include:
Current certification(s): BSN, RN, CNOR
Strong understanding of clinical value drivers across hospital care areas and alternative sites of care
Excellent organizational and time management skills
Understanding of the principals of adult learning
Demonstrated analytical, problem solving, project management, and implementation skills
Proven ability to cultivate strong internal and external collaborative relationships
Experience with public speaking and technical presentations
Additional Requirements
In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry.
Work location:
Remote
Travel: Field-based role, with up to 75% overnight travel expected (may vary based on region)
Applicable to US Applicants Only:The expected compensation range for this position is $137,439 - $167,981, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the
terms.
$41k-83k yearly est. Auto-Apply 47d ago
CX Operations Lead
Mento
Remote lead operator job
Mento is a human and AI coaching company with the mission to help people perform their best at work. We're reinventing how companies develop their talent by pairing them with top operators in their field for 1-on-1 coaching and mentorship, and leveraging AI technology to build a solution that can scale our impact.
We're empowering the employees at the fastest-growing companies, with 5x user growth and 3x revenue growth in the past year. Our partners include Anthropic, Gusto, Hims & Hers, Whatnot, 1Password, Brex, Vercel, and Cox Enterprises.
About The Role
As Mento's CX OperationsLead, you'll build the operational backbone that enables our Customer Experience team to deliver exceptional outcomes at scale. This is a systems-building role where you'll transform reactive, manual processes into proactive, automated workflows that drive account health, member satisfaction, and seamless onboarding. You'll own the operational machinery behind renewals, member engagement, and account success - designing the systems, dashboards, and cross-functional processes that help us grow 2-5x while maintaining the personalized, high-touch experience our partners expect. Starting with hands-on execution of critical workflows, you'll evolve the role toward continuous improvement through process optimization, automation, and data-driven decision-making.
Key Responsibilities:
Own the operational rhythm of customer success - manage renewals tracking and design systems to move accounts toward positive health indicators (high member satisfaction, 100% seat utilization, strong engagement, and renewal readiness)
Design and execute partner implementation and member onboarding at scale - build seamless, automated onboarding experiences using HubSpot, Zapier, and Slack that feel personalized while reducing manual touchpoints
Continuously optimize processes - identify bottlenecks, inefficiencies, and opportunities for automation; run experiments to improve speed, accuracy, and scalability across CX operations
Own day-to-day partner operations - serve as the operational hub for partner accounts, managing ongoing requests, coordinating cross-functional responses, troubleshooting issues, and ensuring seamless communication between partners, members, and internal teams
Own key member touchpoints - conduct discovery calls with new members to understand their goals and context, facilitate match calls to ensure strong coach-member fit, program extensions, and any member-facing moments that require personal attention and care
Drive member activation and engagement - proactively reach out to members who are underutilizing coaching, troubleshoot roadblocks, and create accountability for members to get maximum value from their coaching experience
Partner and Member feedback loops - systematize how member feedback (surveys, NPS, support tickets) gets captured, analyzed, and turned into actionable insights for Product, Coaching, and CX teams
Vendor and tool management - evaluate, implement, and manage integrations or new tools that improve CX team efficiency (e.g., scheduling tools, survey platforms, communication automation)
You're Excited About This Opportunity Because You…
Are energized by 0-1 challenges where you build systems from scratch, own your priorities, and make decisions without needing constant direction
Thrive on process improvement - you see multi-step manual processes and instinctively design structure, automation, and clarity while maintaining the human touch
Love connecting with people AND building systems - you're equally energized by a great member conversation and by designing the automation that makes those conversations more impactful
Are highly technical and tool-savvy - you're fluent in HubSpot, Zapier, and CRM architecture; you learn new tools quickly and aren't afraid to roll up your sleeves
Have a customer-first mindset - you understand that operational excellence ultimately serves better member and partner outcomes, and you balance efficiency with quality
Move quickly with attention to detail - you ship fast but sweat the small stuff; you know that broken workflows and dropped balls erode trust
Are highly organized and able to prioritize and juggle multiple tasks
Love working with partners - you're energized by building trusted relationships with client stakeholders, understanding their organizational goals, and becoming their go-to problem solver
Preferred Qualifications
2+ years in customer success, member operations, or customer/revenue operations (preferably at a B2B SaaS or tech company)
Proven track record in member-facing or client-facing roles in fast moving tech startups - experience conducting discovery calls, onboarding conversations, or relationship management with strong interpersonal skills
Project management and process improvement experience with measurable results
Experience supporting account management or customer success teams through renewals cycles, onboarding programs, or expansion motions
Located where a majority of our partners are: SF, LA, NY
Why Work with Us?
We are a company dedicated to empowering professionals to live meaningful careers. That starts with our culture at Mento.
You're very excited about being part of a team crafting novel ways for people, teams, and companies to unlock their performance, growth, and how we all work together.
We work hard to foster a workplace built around trust, respect, collaboration, and having fun. We believe that feeling comfortable and safe at work is critical to creativity and productivity. Work-life balance should be your right, not your reward. As long as you are getting your work done and being accountable to your teammates, we don't care when, where, or how you work.
We are a highly collaborative work-environment where every team member plays a critical role in building our products, shaping our culture, and growing our business. This is a unique opportunity to join an early-stage, mission-driven team.
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you're passionate about helping more people feel and perform their best at work, we want to hear from you.
Salary: $75,000 - $85,000 + equity
Other benefits and perks include:
✈️
Fully Remote - ability to work from anywhere with bi-annual team offsites
🏥 Medical, dental, vision, and a 401k plan
🌴 Unlimited vacation (We actually mean this! it's important to keep yourself fresh)
💻 $500 home office stipend
👥 Access to your own Mento Coach
$75k-85k yearly Auto-Apply 5d ago
Insurance Verification Operations Lead
Recora, Inc.
Remote lead operator job
Classification: Full Time/1099 Contractor Work Structure: Fully Remote Schedule/Shift: Monday-Friday; 7:30am-8:30am ET OR 8a-4p ET Team: Clinical Operations Compensation: $35 per hour
Overview
We are seeking a highly experienced Insurance Verification OperationsLead to own and continuously improve the performance of our insurance verification function. This individual will be accountable for ensuring verifications are completed accurately, efficiently, and in a way that minimizes downstream denials, while operating effectively in a fast-paced, evolving startup environment. This is a hands-on, execution-oriented role with significant autonomy and responsibility.
Core Responsibilities
* Own the day-to-day execution of insurance verification operations, ensuring verifications are completed within required SLAs and prioritized appropriately based on payor behavior, plan complexity, and business urgency.
* Provide functional oversight and guidance to the insurance verification team, ensuring consistent performance, clear prioritization, and adherence to best practices.
* Serve as a subject-matter expert for insurance denials, partnering with external partners to investigate, resolve, and prevent denials related to eligibility, benefits, and authorization errors.
* Perform ongoing quality assurance on verification calls and records, identifying trends, gaps, and training opportunities to continuously improve outcomes.
* Handle complex patient escalations related to insurance coverage, benefits, cost-sharing, and authorization requirements, including direct patient outreach when needed.
* Translate payor-specific nuances, denial patterns, and verification learnings into clear operational guidance for the team.
* Partner closely with cross-functional stakeholders (operations, partnerships, product) to ensure verification processes scale effectively as volume and complexity increase.
Required Experience and Qualifications
* 10+ years of experience in insurance verification, prior authorization, and/or revenue cycle management, with deep familiarity across Medicare and Medicare Advantage payors.
* Demonstrated experience overseeing insurance verification functions or teams, including performance monitoring, QA, and process improvement.
* Exceptional technical proficiency, including advanced Excel skills; candidates should expect to complete an Excel-based assessment.
* Deep understanding of payor behavior, denial drivers, and verification best practices, with the ability to apply that knowledge in real-time operational decision-making.
* Comfort working in a startup environment where processes are evolving and ownership is critical.
* Note: This is a 1099 contractor position
$35 hourly Auto-Apply 4d ago
Client Operations Lead
Terra Holding Co 4.5
Remote lead operator job
We're looking for a project manager with a proven track record of delivering complex digital marketing initiatives and leading cross-functional teams. In this role, you'll own the delivery and operational success of key client projects, streamline workflows, and serve as a trusted partner to clients - helping them turn strategic goals into real results. This is a mid-to-senior level position with opportunities to mentor others and influence how we deliver work across the agency.What You'll Do
Own the successful delivery of projects across your book of accounts, from kickoff through completion
Build strong, trust-based relationships with clients and act as a strategic partner in helping them achieve their goals
Proactively surface opportunities, risks, or gaps to clients before they become problems, acting as a calm, solutions-oriented voice in complex moments
Lead cross-functional teams spanning strategy, content, design, paid media, and web development - ensuring clarity, alignment, and accountability at every step
Be an advocate for both the client and the team, balancing empathy with accountability to drive healthy, long-term relationships
Create and maintain structured project plans, timelines, and trackers that help everyone stay focused and informed
Lead recurring client meetings with clarity and confidence, keeping communication proactive and expectations realistic
Ensure on-time delivery of all work - and when timelines shift, reset expectations thoughtfully with both clients and internal teams
Gather client inputs, approvals, and feedback efficiently, minimizing blockers and keeping momentum up
Communicate actively and transparently with internal teams and clients in real time (primarily via Slack and Zoom)
Review deliverables for accuracy, alignment with objectives, and overall quality before they reach the client
Track project goals and ensure measurable progress toward client outcomes and overall success
Who You Are
You have at least 4 years of experience in a fast-paced agency environment, where you've led cross-functional project teams and managed client communications end to end.
A highly organized, client-focused project leader with a track record of delivering complex digital marketing and web projects
Skilled at managing deadlines, dependencies, and shifting priorities without letting anything fall through the cracks
A clear and confident communicator who knows how to build trust and drive alignment across clients and teams
Comfortable leading client conversations, asking thoughtful questions, and translating abstract goals into actionable plans
Proactive, resourceful, and unafraid to dive into the details - whether that means unblocking a teammate or troubleshooting a delivery risk
Flexible and fast-moving, able to switch contexts easily while maintaining focus and clarity
Experienced with project management tools like ClickUp, Asana, or Airtable, and skilled at maintaining, scaling, and improving systems that keep projects and teams aligned
Primarily based in Eastern Time hours (9:00am-6:00pm ET), with the flexibility to meet with clients and collaborate with our international team when needed
Perks & Benefits
In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
100% company funded health insurance, with dental and vision options
Paid parental leave
401(k) plan to help save for your future
Permanent remote work option
Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
Monthly wellness stipend and quarterly employee appreciation gift
One-time reimbursement for work from home equipment
Monthly team bonding sessions
Pre-tax commuter benefits
The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day
About Terra
Terra is a digital marketing and creative agency built by an integrated and international team of content creators, strategists, designers, and developers. We help organizations reimagine and deliver their most ambitious digital projects and initiatives by acting as an extension of our clients' teams and delivering exceptional online experiences, content, and marketing strategies.
Our team is innovative, tech-forward, and creative by nature. We are dedicated to pushing boundaries and staying ahead of the curve in today's ever-evolving digital landscape. We believe in the power of collaboration and foster a work environment that encourages creativity and growth. And with a strong focus on work-life balance, we prioritize the well-being and career development of our team members. Finally, we are committed to promoting from within and offering meaningful opportunities for professional growth.
Terra is also an equal-opportunity employer.
We recruit, employ, train, compensate, and promote team members regardless of their race, religion, color, national origin, sex, disability, age, veteran status, or any other protected status (as required by applicable law).
Our top goal as an employer is to bring together a diverse mix of talented people who are excited to join our company, stay with Terra for a long time, and do their best work while they're here. We take pride in the quality of the services and work we provide to our clients, and we know none of it is possible without the hard work and commitment of our passionate and creative employees.
$35k-47k yearly est. Auto-Apply 59d ago
Pre-Op Clinical Lead
Ohiohealth 4.3
Lead operator job in Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
The RN Clinical Leader provides leadership and coordinates the design, development, implementation and evaluation of the program services within area of responsibility. The RN Clinical Leader assures quality, service, and satisfaction goals are met. Monitors
efficient utilization of resources and financial performance; assures productivity standards are met. Day to day, they collaborate with department leaders to manage the daily operations of their department.
**Responsibilities And Duties:**
75% Performs Clinical Operation/Supervisory duties to ensure quality, services, and satisfaction to clients served.
Serves as a direct care provider when needed and appropriate, maintaining recognized standards of clinical practice and patient care.
Coordinates the integration of the interdisciplinary team to achieve effective patient outcomes or flow, efficient utilization of resources and patient satisfaction.
Directs, delegates, and/or engages in treatment of patients and families to achieve optimal health outcomes.
Serves as a central resource person and maintains open and accurate lines of communication for all customers.
Creates efficient schedules for the interdisciplinary staff and patients to assure the appropriate staff/skill mix.
Establishes systems, processes, standards, and structure and works collaboratively with Leadership to assure smooth operations, safety,
patient satisfaction, effective service delivery and achieving desired results.
10% Participates in recruitment activities.
Performs staff development.
Acts as a clinical resource for interdisciplinary staff members and facilitates learning.
Appraises interdisciplinary staff performance and provides formal and informal feedback, goal setting, and on-going supervision.
Assures appropriate orientation.
Communicates with the interdisciplinary staff, in tandem with Leadership, through regularly scheduled staff meetings, memos, informational and educational updates.
10% Participates on unit and hospital-based committees and initiatives to improve clinical practice and patient outcomes
Performs departmental audits.
Rounds daily on patients and/or associates to observe and obtain information about the patient experience and associate satisfaction.
Provides real-time feedback and coaching to associates on connecting and anticipating and meeting patient and family needs; every patient,
every time. Acts as a communication liaison for students and vendor representatives.
5% Assists the direct manager with maintaining and identifying budget needs through cost effective practice.
Assures cost efficient use of department resources
**Minimum Qualifications:**
ACLS - Advanced Cardiac Life Support - American Heart Association, BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing
**Additional Job Description:**
Current RN licensure in the State of Ohio
BSN required at 5 years of employment
BLS - Basic Life Support
Minimum 2 yrs. clinical experience
**Work Shift:**
Variable
**Scheduled Weekly Hours :**
40
**Department**
Surgery Pre-Op
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$32k-42k yearly est. 60d+ ago
Branch Operations Lead - Columbus Central West - Columbus, OH
Jpmorgan Chase & Co 4.8
Lead operator job in Columbus, OH
JobID: 210696985 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch OperationsLead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
* You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
* You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
* You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
* You have 1+ years of retail banking experience.
* You have a high school degree, GED, or foreign equivalent.
* You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
* You have 6+ months of Associate Banker (Teller) experience.
* You have a college degree or military equivalent.
Training and Travel Requirement
* You'll successfully complete our Branch OperationsLead Training Program before being considered for placement as a Branch OperationsLead.
* You'll need to be able to travel as required for in-person training and meetings.
$72k-93k yearly est. Auto-Apply 24d ago
Environment Governance/Operations Lead
Hexaware Technologies, Inc. 4.2
Remote lead operator job
What Working at Hexaware offers:
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.
With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles.
“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”
We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day.
The Hexaware Advantage: Your Workplace Benefits
· Excellent Health benefits with low-cost employee premium.
· Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
· Unlimited training and upskilling opportunities through Udemy and Hexavarsity
Who we are?
At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services.
At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology.
We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow.
Position: Environment Governance/OperationsLead
Location: McLean, VA
Duties and Responsibilities:
Key Responsibilities:
Governance & Standards
Define and implement governance frameworks for environment management across all stages (Dev, SIT, UAT, PERF/NP CTE, PROD).
Define Test Data refresh strategy and explore just-in-time refresh, including option for data virtualization.
Establish policies for environment provisioning, decommissioning, refresh cycles, and compliance with security and regulatory requirements.
Environment Currency & Stability
Ensure all environments are current with application versions, patches, and infrastructure updates.
Monitor environment health and proactively address configuration drift or technical debt.
Build an environment dashboard to review the state of all non-prod env. and services in real time (moved from Accountability & Collaboration section).
Accountability & Collaboration
Demonstrate the subject matter expertise and executive influencing skills to obtain senior stakeholder buy in.
Partner with product teams to enforce environment management standards and SLAs.
Conduct regular reviews and audits to ensure adherence to governance policies.
Build & Maintain Strategy
Define and oversee strategies for environment build, refresh, and maintenance leveraging automation and Infrastructure-as-Code principles.
Collaborate with DevOps and platform engineering teams to optimize CI/CD pipelines for environment provisioning.
Create and maintain clear and concise environment management documentation.
Technical Skills & Qualifications:
Strong understanding of DevOps practices, CI/CD pipelines, and environment automation.
Experience with container orchestration (Kubernetes, OpenShift), virtualization platforms, and cloud-native environments.
Knowledge in Infrastructure-as-Code tools (Terraform, Ansible) and Scripting (PowerShell, Python).
Familiarity with credential management (HashiCorp Vault, CyberArk), logging, and monitoring solutions.
Excellent communication and stakeholder management skills to drive governance and accountability.
What you'll get from us:
Insert US/employee benefits here e.g.:
• Competitive Salary
• Company Pension Scheme
• Comprehensive Health Insurance
• Flexible Work Hours and Hybrid Work Options
• XX days paid annual holidays + public holidays.
• Professional Development and Training Opportunities
• Employee Assistance Program (EAP)
• Diversity, Equity, and Inclusion Initiatives
• Company Events and Team-Building Activities
Equal Opportunities Employer:
Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.