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Lead pharmacist technician skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Vraj Patel,
Dawn Havrda
Below we've compiled a list of the most critical lead pharmacist technician skills. We ranked the top skills for lead pharmacist technicians based on the percentage of resumes they appeared on. For example, 20.4% of lead pharmacist technician resumes contained patients as a skill. Continue reading to find out what skills a lead pharmacist technician needs to be successful in the workplace.

15 lead pharmacist technician skills for your resume and career

1. Patients

Here's how lead pharmacist technicians use patients:
  • Directed patients to pharmacist for counseling Removed from inventory expired, discontinued, slow moving, overstocked, and recalled pharmaceuticals.
  • Managed several pharmacy technicians by ensuring drug preparation and distribution accuracy to provide safe and efficient care for patients.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how lead pharmacist technicians use customer service:
  • Collaborate with technicians and pharmacists to make sure customers encounter exceptional customer service and look forward to returning.
  • Focused on customer service, prescription order processing, inventory management and mentoring/guiding staff members in team development.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how lead pharmacist technicians use data entry:
  • Collaborated with corporate operations team, developing and testing new data entry system used in MedcoHealth Facilities across country.
  • Ensured efficient pharmacy operation by performing data entry, prescription filling, inventory management, and regulatory compliance.

4. Field Training

Here's how lead pharmacist technicians use field training:
  • Coordinated training and development of support staff with field training team.

5. IV

Here's how lead pharmacist technicians use iv:
  • Controlled inventory management processes of both pharmacy drugs and facility IV fluids with charge reconciliation.
  • Developed and implemented an IV admixture program and bar-coded entire Pharmacy for inventory control.

6. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how lead pharmacist technicians use patient care:
  • Developed, implemented, and monitored operational pharmacy programs to improve patient care.
  • Provided patient care with a focus on medication therapy management and health education.

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7. Computer System

Here's how lead pharmacist technicians use computer system:
  • Entered customer prescriptions into computer system, verified insurance coverage and filled prescriptions under the close supervision of registered pharmacists.
  • Maintained medical profiles and prescription information on the pharmacy computer system as allowed by pharmacy laws.

8. Medication Orders

A medication order is a set of written instructions from a prescribing doctor for the administration of a particular medication to a particular person. A qualified employee, such as a pharmacist, can even be given a prescription order orally by the prescribing physician like a chemist or a nurse.

Here's how lead pharmacist technicians use medication orders:
  • Maintained strong working relationships with contracted vendors to ensure timely delivery of specialty medication orders which improved member satisfaction.
  • Assist the pharmacist in filling medication orders and medication cassettes, maintaining patient profiles and delivering medications.

9. Inventory Management

Here's how lead pharmacist technicians use inventory management:
  • Inventory Management: Maintained inventory of prescriptive medicines, contacting pharmaceutical representatives, placing orders, organizing stock and establishing pricing.
  • Implemented practical application of assisting pharmacists with clerical jobs including managing cash flow, inventory management and flow of supplies.

10. Insurance Claims

Here's how lead pharmacist technicians use insurance claims:
  • Trained technicians in establishing and maintaining patient profiles and preparing insurance claims.
  • Managed inventory, processed insurance claims and special ordered daily medications.

11. Inventory Control

Here's how lead pharmacist technicians use inventory control:
  • Resolve problems related to customer prescription inquiries and implements inventory control procedures and compounding prescriptions.
  • Hand-selected to assist Management in inventory control, cash management and loss prevention.

12. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how lead pharmacist technicians use direct supervision:
  • Worked under direct supervision of pharmacist.
  • Count, poured, and labeled individual prescriptions under the direct supervision of a licensed pharmacist.

13. Patient Medications

Here's how lead pharmacist technicians use patient medications:
  • Resolved and clarified issues with patient medications and collaborated with other local pharmacies.
  • Print and verify all patient Medication Administration record.

14. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how lead pharmacist technicians use hippa:
  • Ensured accuracy of each prescription typed while abiding by HIPPA Laws and Regulations governed by the FDA.
  • Committed to preserve the privacy of patients in handling sensitive, confidential records within HIPPA guidelines.

15. Pyxis

Here's how lead pharmacist technicians use pyxis:
  • Dispatched pharmacists monthly throughout hospital to check Pyxis med expiration dates and replaced where necessary.
  • Executed monthly Pyxis and Carousel inspections and remained proficient in Pha-Seal enclosed systems.
top-skills

What skills help Lead Pharmacist Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on lead pharmacist technician resumes?

Vraj Patel

Medication Error Pharmacovigilance and Risk Management Fellow, Butler University

-Adaptability - being flexible has been key during COVID, and with multiple interviews and projects
-Critical thinking/independence - someone that can analyze a problem and work independently to solve problems/projects
-Proactive and self-motivated - This is probably the one that most people are looking for. For example: when someone sees a problem, they come up with a potential solution that they then bring to their manager
-Followership - has been very important and a growing trend we have noticed.

What hard/technical skills are most important for lead pharmacist technicians?

Dawn Havrda

Associate Dean For Academic Affairs and Assessment, University of Tennessee Health Science Center - Memphis

Computer skills and knowledge of technological advances. Business sense and management skills. Marketing skills to adapt to the needed stakeholder is important.

What soft skills should all lead pharmacist technicians possess?

Dr. David Maize Ph.D.

Dean, University of the Incarnate Word

Basic conversation/communication skills along with problem-solving skills are crucial for a successful pharmacist. One of the most basic questions I ask myself about a candidate is, "can I see myself working next to this candidate? Also, could I go to work every day and have this person as my partner?" To find the answer to my questions, I typically rank how well a conversation went during the interview. I try to get a sense of the candidate's personality and start thinking about where this candidate could fit into a particular team. Without basic communication skills, you won't be able to succeed in a stressful team environment, and you won't be able to build rapport with your patients. For critical thinking, detailed but succinct answers to situation-based questions are revealing on how a candidate would handle certain situations. Every day in the pharmacy is different from the last. Being able to problem solve critically makes for a strong pharmacist.
Patience and empathy are skills every pharmacist must have to help our patients. Many times patients come to the pharmacy sick or short on time. A small problem could easily escalate. The pharmacist does not know what happened to that person during the day. Time, understanding, and a kind word can make that patient feel as if you care only about them at the moment.

What lead pharmacist technician skills would you recommend for someone trying to advance their career?

Dr. Elizabeth St. Louis PharmD, BCACP

Director, Co-Curriculum and Experiential Engagement, University of Rhode Island

Pharmacy is a field that is ever-evolving as new medications, technologies, and regulations emerge, so it is crucial that graduates prioritize staying informed about changes and being a lifelong learner to expand their knowledge and clinical skills. It is also valuable to find experienced pharmacists who can serve as mentors and provide guidance as they navigate their career; they can learn from their experiences and seek advice on professional development opportunities and career advancement. I would also be remiss if I did not point out the value of investing in professional networking with colleagues, mentors, and other professionals that can provide worthwhile insights into salary negotiation strategies, job opportunities, and career advancement paths. Attend professional conferences, join professional associations, and participate in online forums to expand your professional network and stay connected to changes in the profession. Above all, it is critical for new graduates to stay resilient and flexible as pharmacy practice can be demanding and fast-paced with unexpected challenges. Being adaptable to change and identifying effective ways to manage stress and cope with the demands of the profession will help ensure a long and fulfilling career.

What type of skills will young lead pharmacist technicians need?

Sarah McBaneSarah McBane LinkedIn profile

Health Sciences Clinical Professor, University of California, Irvine

The profession has been evolving as long as I've been a pharmacist but, as with the rest of the healthcare system, the speed of that evolution really accelerated with the COVID-19 pandemic. Pharmacy graduates will need to flexible, innovative and entrepreneurial, able to adapt to changes and to create their own opportunities. We will continue to count on pharmacists as the medication experts, but what that looks like may vary from setting to setting.

List of lead pharmacist technician skills to add to your resume

Lead pharmacist technician skills

The most important skills for a lead pharmacist technician resume and required skills for a lead pharmacist technician to have include:

  • Patients
  • Customer Service
  • Data Entry
  • Field Training
  • IV
  • Patient Care
  • Computer System
  • Medication Orders
  • Inventory Management
  • Insurance Claims
  • Inventory Control
  • Direct Supervision
  • Patient Medications
  • Hippa
  • Pyxis
  • Insurance Billing
  • Pharmacy Inventory
  • HIPAA
  • Dispense Medications
  • Insurance Issues
  • Medicaid
  • Aseptic Technique
  • Billing Issues
  • Medical Insurance
  • Chemotherapy
  • Multi-Line Phone System
  • Patient Data
  • Allergies
  • RX
  • Purchase Orders
  • Laminar Flow Hoods
  • Insurance Rejections
  • Cycle Counts
  • Inventory Data
  • Party Billing
  • Pharmacy Operations
  • Syringes
  • Telephone Calls
  • Assist Pharmacist
  • Prescription Processing
  • Customer Complaints
  • Drug Interactions
  • Prescription Orders
  • Performance Evaluations
  • Affix Labels
  • TPN
  • Antibiotics
  • Dosage Forms
  • Drug Orders

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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