Lead quality control job description

This role calls for a strong manager with experience leading the execution of global controls attestation engagements (SOC1, SOC2, ISAE 3402, AT-C 205), driving readiness and remediation of potential issues to promote successful audit outcomes. These attest reports are delivered to thousands of the firm's corporate clients and key regulators of the firm.

The role requires partnering with various stakeholders including Business owners of reports, technology and operations management, controls owners, Technology Risk & Controls managers as well as interfacing with external and internal auditors to help drive global consistency in our approach, execution and reporting across the global technology and technology risk functions. Successful execution of responsibilities requires a candidate who is highly organized, and demonstrates strong issue identification, problem solving, collaboration and communication skills, while operating across multiple lines of business and corporate teams.
Key Skills / Qualifications


Minimum of three years of Manager level experience as Consulting firm practitioner ("Big Four" experience a definite plus), performing IT Controls audits, including experience leading planning and execution of SOC and/or SOX audits 8+ years' experience dedicated to planning and leading execution of controls attestation engagements Exceptional issue management and exceptions analysis skills Solid knowledge of auditing of IT general computer controls and application controls Strong program management and problem solving skills, with proven ability to deliver quality results in a deadline-driven environment Confidence and self-assurance in interactions with external auditors and ability to reach across the firm to engage appropriate management, set agendas, lead calls with senior management and drive actions to meet program objectives Must be a detail oriented, quality-focused manager; with strong documentation and reporting skills Ability to work effectively in a global team environment and drive results in a matrixed organization Strong sense of ownership, commitment to quality and attention to detail Excellent interpersonal skills - verbal communications, written communications, and track record of collaboration Intellectual rigor, emotional intelligence, high energy and a passion for the delivery of high quality project outcomes


Responsibilities include:


Coordination with key stakeholders -- including external and internal auditors, technology and operations management, control owners, lines of business, various risk functions, operations and program governance teams to:

Obtain early visibility into potential changes to program scope, facilitating readiness Lead proactive readiness- assessments (platforms, tools, applications) to ensure controls are suitably designed and placed in operation, and that appropriate governance is in place to avoid impacts to external audits Oversee remedial workstreams, assessing effectiveness of proposed solutions and driving timely and effective solutions to control issues potentially impactful to programs Identify and lead x-LOB teams in identifying appropriate response to external auditors with respect to potential and confirmed control exceptions, including identification of relevant compensating controls for deficiencies New Reports: Partner with internal business owners, O&C and external auditors to meet client and/or regulatory requirements; taking the lead in report development and readiness. Ensure quality standards are achieved in development and maintenance of program documentation Communication to key stakeholders to ensure a no surprises environment, and facilitate development, maintenance and delivery of consistent and meaningful reporting and metrics Timely reporting on program status to senior management stakeholders Develop educational / guidance resources for use by Technology Risk & Controls and Technology personnel People leadership, including performance management and development


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

C&W Services is the industry leader in Integrated Maintenance Solutions providing service to more than 600 companies worldwide and a sister company of Cushman & Wakefield.
C&W Services offers:
Weekly Pay!Comprehensive Benefits that start on your first day!Advancement Opportunities!Training to work in a Cutting Edge Facility!A Safety First Culture!

About the Role
As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.

Responsibilities include, but are not limited to:
Promote a safe working environment by following all safety procedures Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems Develop training plans for Control Systems TechniciansMove up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation

Basic Qualifications:
Associates degree with a focus in in Electronic Technology or equivalent experience 5+ years of experience with Motor Controls (motor starts, variable frequency drives, DC drives, and standard electrical components) 5+ years of experience with programming HMI components5+ years of experience with Programmable Logic Controls (PLC) programs5+ year of experience with Robotics system components and controls3+ years with SCADA systems and KPI'sExperiencing interpreting and modifying mechanical and electrical drawings

Preferred Qualifications:
Bachelor's degree in Electrical Engineering or related field4+ years of experience in the Electrical fields, or in Control Systems development, troubleshooting and programming4+ years of experience supporting advanced automation controls systems maintenance and development3+ years of experience supporting a wide range of conveyors and sortation systems Leadership and project management experience Experience with ASRS systems and Computerized Maintenance Management Systems (CMMS)

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must have ability to reach arms above head, kneel, squat, climb steps/ladders, frequently lift a maximum of 50 lbs. of equipment Ability to perform tasks wearing a mask, face shield, and composite toed boots Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine Involves movement between departments, floors, and properties to facilitate work including walking 6 to 12 miles per day Ability to perform tasks wearing a mask, face shield, and composite toed boots Work in an environment with fluctuating temperatures Regularly required to type on a computer or stand-up desk and for 1-2 hours per day
C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

The Lead will manage the daily activities of his/her area including ownership of the results, coaching the full time and temporary employees, interfacing with other departments and meeting production goals. One of the expectations of this position is that the candidate will be trained and will train others to work in all functional areas of the departments including but not limited to Receiving, Pre-Grade, Packing, Shipping and WIP Room.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

Coordinate the start-up activities of the area including safety, quality, food safety inspection of fruit scheduled and the production line.

Demonstrate proactive planning for the line and area for next day planning, safety, sanitation, maintenance and team needs. Communicate with other areas regarding scheduling and other production related issues.

Review time punch details for team members within their area.

Monitor team members' hours, breaks, lunch periods and schedules as efficiently as possible to minimize production downtime.

Work with other leads to manage immediate tasks as well as outages and special request.

Assist in the continuous improvement efforts at the facilities in Safety, Quality, Efficiency, Cost Productivity and Utilization

Conduct Safety and Food Safety audits to assure compliance to PCA standards.

Inspect equipment area and complete work orders as necessary.

Responsible for operating computer systems to track quality trends and production activity.

Daily auditing of the cleaning, inspections and 5S organization of the area. Teach and provide direction to employees to meet requirements.

Coordinate grade activities and people to assure the Pre-grade fruit quality meets PCA standards.

Interprets company policies and procedures to team members, works with team members to resolve job problems.

Ensure team members are trained in the safe, correct and efficient operation of equipment in their area.

Coach and inspire each member of their area to achieve a higher level of performance. Be a good role model in the department

Lead all safety meetings, incident investigations, follow-ups and audits as well as represent area in Safety committee meetings as a Safety Champion

Other duties as assigned