Lead ramp agent job description
Updated March 14, 2024
5 min read
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Example lead ramp agent requirements on a job description
Lead ramp agent requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in lead ramp agent job postings.
Sample lead ramp agent requirements
- Must have a high school diploma or equivalent
- Minimum of 2 years of experience in ground handling or aviation industry
- Valid driver's license and clean driving record
- Ability to lift up to 50 pounds and work in a fast-paced environment
Sample required lead ramp agent soft skills
- Excellent communication skills to interact with team members, airline personnel, and passengers
- Ability to lead and manage a team of ramp agents
- Strong problem-solving skills to handle unexpected situations
- Attention to detail to ensure safety and security standards are met
- Flexibility to work varying shifts including weekends and holidays
Lead ramp agent job description example 1
Menzies Aviation lead ramp agent job description
Great News!
Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family! Leading the bag-room and the unloading and loading of luggage, freight and cargo on and off commercial aircraft. Driving and operating small specialized commercial vehicles. Position requires: heavy lifting, pushing, pulling, bending, and stretching.
Primary accountabilities and duties
+ Continuously lift/move cargo and baggage from outbound bagroom, on and off aircraft, and transport between aircraft, airport terminals and air cargo facilities.
+ Frequent bending, stretching push/pulling, stacking and kneeling in small confined locations.
+ Lead and participate in the movement of cargo and baggage on and off aircraft and transport it between aircraft, outbound bagroom, airport terminals, air cargo facilities, and other aircraft.
+ Operate motorized equipment.
+ Read, interpret and complete aircraft weight and balance load sheets, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
+ Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and safety compliance.
+ Ensure the safe and secure operations in accordance with the highest possible standards of health, safety, security and all government statutory requirements.
+ Performs other duties that may be assigned.
Candidate requirements
+ Must be at least 18 years of age.
+ Must pass drug test.
+ Must be able to speak, read and write in English proficiently
+ Valid driver's license.
+ Must be available and flexible to work variable shifts including weekends and holidays.
+ Work is done primarily outdoors. Must be comfortable working in all weather conditions.
+ Prior Supervisor skills a plus, previous Ramp/Airline experience required.
+ Must successfully complete and pass Lead Academy
+ Able to comfortably and continuously lift/move 70 lbs.
Qualifications
Education
Preferred
+ High School or better
Licenses & Certifications
Required
+ EMPLOYEE BADGE
+ DRIVERS LICENSE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family! Leading the bag-room and the unloading and loading of luggage, freight and cargo on and off commercial aircraft. Driving and operating small specialized commercial vehicles. Position requires: heavy lifting, pushing, pulling, bending, and stretching.
Primary accountabilities and duties
+ Continuously lift/move cargo and baggage from outbound bagroom, on and off aircraft, and transport between aircraft, airport terminals and air cargo facilities.
+ Frequent bending, stretching push/pulling, stacking and kneeling in small confined locations.
+ Lead and participate in the movement of cargo and baggage on and off aircraft and transport it between aircraft, outbound bagroom, airport terminals, air cargo facilities, and other aircraft.
+ Operate motorized equipment.
+ Read, interpret and complete aircraft weight and balance load sheets, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags.
+ Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and safety compliance.
+ Ensure the safe and secure operations in accordance with the highest possible standards of health, safety, security and all government statutory requirements.
+ Performs other duties that may be assigned.
Candidate requirements
+ Must be at least 18 years of age.
+ Must pass drug test.
+ Must be able to speak, read and write in English proficiently
+ Valid driver's license.
+ Must be available and flexible to work variable shifts including weekends and holidays.
+ Work is done primarily outdoors. Must be comfortable working in all weather conditions.
+ Prior Supervisor skills a plus, previous Ramp/Airline experience required.
+ Must successfully complete and pass Lead Academy
+ Able to comfortably and continuously lift/move 70 lbs.
Qualifications
Education
Preferred
+ High School or better
Licenses & Certifications
Required
+ EMPLOYEE BADGE
+ DRIVERS LICENSE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Lead ramp agent job description example 2
Envoy Air lead ramp agent job description
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
+ Amazing employee flight privileges within the American Airlines global network
+ Training and development programs to take your career to the next level
+ Comprehensive health and life benefits (subject to location)
How will you make an impact?
Responsibilities
+ Responsible to management for the coordination of the overall operation within an assigned functional area
+ Ensure adequate operational coverage; responsible for scheduling and manpower utilization
+ Maintain a safe, dependable and consistent operation
+ Conduct Agent observations
+ Schedule and administer local training including new hire training
+ Maintain supplies and inventory control logs
+ Prepare customer correspondence, investigate discrepancies and compile statistical data for reports
+ Complete administrative duties
+ Perform Station Agent work within the ramp service operation, as required
+ Load and unload baggage and cargo on and off aircraft
+ Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other equipment
+ Marshal aircraft which requires working closely with teammates to ensure a safe path
+ Clean and service cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory
+ De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable
+ Organize work groups and handle multiple priorities in a fast-paced environment
Who we're looking for?
Requirements
+ Minimum Age: 18
+ High school diploma, GED, or international equivalent
+ Possess a valid, unexpired and unsuspended driver's license; some license restrictions may prohibit a candidate from being eligible for this position
+ Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
+ Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
+ Must be able to perform all duties in various weather conditions and time constraints
+ Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
+ Demonstrated ability to communicate verbally and in writing
+ Ability to read, write, fluently speak and understand the English language
+ Possess the legal right to work in the United States
+ A minimum of one year of customer service experience preferred
+ Previous experience in a team-lead capacity preferred
+ Organization and interpersonal skills are necessary
+ Above-average qualities of leadership, initiative, and judgment are essential
+ Administrative background preferred
+ Above average attendance preferred
+ Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
External Company Name: Envoy Air Inc.
Street: 73-200 Kupipi St
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
+ Amazing employee flight privileges within the American Airlines global network
+ Training and development programs to take your career to the next level
+ Comprehensive health and life benefits (subject to location)
How will you make an impact?
Responsibilities
+ Responsible to management for the coordination of the overall operation within an assigned functional area
+ Ensure adequate operational coverage; responsible for scheduling and manpower utilization
+ Maintain a safe, dependable and consistent operation
+ Conduct Agent observations
+ Schedule and administer local training including new hire training
+ Maintain supplies and inventory control logs
+ Prepare customer correspondence, investigate discrepancies and compile statistical data for reports
+ Complete administrative duties
+ Perform Station Agent work within the ramp service operation, as required
+ Load and unload baggage and cargo on and off aircraft
+ Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other equipment
+ Marshal aircraft which requires working closely with teammates to ensure a safe path
+ Clean and service cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory
+ De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable
+ Organize work groups and handle multiple priorities in a fast-paced environment
Who we're looking for?
Requirements
+ Minimum Age: 18
+ High school diploma, GED, or international equivalent
+ Possess a valid, unexpired and unsuspended driver's license; some license restrictions may prohibit a candidate from being eligible for this position
+ Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
+ Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
+ Must be able to perform all duties in various weather conditions and time constraints
+ Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
+ Demonstrated ability to communicate verbally and in writing
+ Ability to read, write, fluently speak and understand the English language
+ Possess the legal right to work in the United States
+ A minimum of one year of customer service experience preferred
+ Previous experience in a team-lead capacity preferred
+ Organization and interpersonal skills are necessary
+ Above-average qualities of leadership, initiative, and judgment are essential
+ Administrative background preferred
+ Above average attendance preferred
+ Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
External Company Name: Envoy Air Inc.
Street: 73-200 Kupipi St
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Updated March 14, 2024
Updated March 14, 2024