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Lead Airport Agent - Ramp
Envoy Air Inc. 4.0
Lead ramp agent job in Columbus, OH
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay Rate: $18.50 / HR
Responsibilities
How will you make an impact?
Responsibilities
Responsible to management for the coordination of the overall operation within an assigned functional area
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Maintain supplies and inventory control logs
Prepare customer correspondence, investigate discrepancies and compile statistical data for reports
Complete administrative duties
Perform Station Agent work within the ramp service operation, as required
Load and unload baggage and cargo on and off aircraft
Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other equipment
Marshal aircraft which requires working closely with teammates to ensure a safe path
Clean and service cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory
De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable
Organize work groups and handle multiple priorities in a fast-paced environment
Qualifications
Who we're looking for?
Requirements
Minimum Age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
Demonstrated ability to communicate verbally and in writing
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
A minimum of one year of customer service experience preferred
Previous experience in a team-lead capacity preferred
Organization and interpersonal skills are necessary
Above-average qualities of leadership, initiative, and judgment are essential
Administrative background preferred
Above average attendance preferred
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
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$18.5 hourly Auto-Apply 16d ago
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Ticket/Gate Agent (Customer Service Agent) - CLE
Delta Air Lines, Inc. 4.7
Lead ramp agent job in Cleveland, OH
How you'll help us Keep Climbing (overview & key responsibilities) **Internal Movement Eligibility** Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.
At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.
Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process.
This position is an entry-level position. Our leaders provide mentorship to help advance your career!
Watch this job preview (******************************************** to learn more about benefits and responsibilities of this career opportunity at Delta.
Our agents understand the demands of air travel and are determined to make the experience as smooth and enjoyable as possible for our customers by helping with routing, trip planning, and gate boarding. Responsibilities include:
+ Owning the check-in process, boarding process, and seat availability, including making gate announcements and ensuring customers have the accurate travel documentation.
+ Tagging and lifting baggage from scales to conveyor belts. Some bags will weigh up to 70 pounds.
+ Operating loading bridges.
+ Opening, closing, and securing aircraft doors.
+ Escorting unaccompanied minors and disabled passengers throughout the airport.
Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.
_Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact ***********************._
What you need to succeed (minimum qualifications)
+ Consistently prioritizes safety and security of self, others, and personal data.
+ Embrace diverse people, thinking, and styles.
+ Possesses a high school diploma, GED, or high school equivalency.
+ Is at least 18 years of age and has authorization to work in the United States.
+ Proficiency in English.
+ Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.
+ Possess basic digital literacy.
+ Pass a physical ability test (PAT). You can prepare for the PAT by watching this video. (********************************************
+ Pass a Customer Service Assessment.
+ Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal.
What will give you a competitive edge (preferred qualifications)
+ N/A
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
+ Competitive salary, industry-leading profit sharing program, and performance incentives.
+ 401(k) with generous company contributions up to 9%.
+ New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31).
+ In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
+ 10 paid holidays per calendar year.
+ Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
+ Non-birthing parents are eligible for 2-weeks of paid parental leave.
+ Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
+ Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
+ Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
+ Domestic and International space-available flight privileges for employees and eligible family members.
+ Career development programs to achieve your long-term career goals.
+ World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
+ Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
+ Recognition rewards and awards through the platform Unstoppable Together.
+ Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
Starting pay: $19.76 per hour
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here
$19.8 hourly Easy Apply 7d ago
Ramp Lead
G2 Secure Staff 4.6
Lead ramp agent job in Cleveland, OH
Responsible for overseeing and assisting in providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors. QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Computer experience preferred.
3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
6. Must have valid driver's license.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to read, write, understand and carry out instructions in English.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio/telephone skills.
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
9. Must be able to do repeated heavy lifting (up to 70 lbs.) for extended periods of time on a regular basis.
10. Must be able to sit, stand, lift, and/or bend throughout shift.
11. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow.
12. Must pass pre-employment and random drug tests.
13. Must pass a Criminal Background check.
14. Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation.
15. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
16. Must have clear driving record.
PERFORMANCE RESPONSIBILITIES:
1. Handling and care of passenger baggage. Loading, unloading, transportation to and from various locations of the airport.
2. Handling and care of U.S. Mail, freight, express parcels. Loading, unloading, transportation to and from various locations of the airport.
3. All ground handling must be accomplished in accordance to customer and G2 specifications.
4. Must be safety oriented. Safety of personnel, passengers, equipment and aircraft is your number one priority at all times.
5. Operation of various aircraft servicing equipment to handle aircraft electrical, engine start, lavatories and water service, and deicing in some locations.
6. Provide safe guidance of aircraft to and from parked areas, taxiways and gate areas. Utilizing visual, hand, verbal and electronic communications.
7. Pushing or towing aircraft to and from designated locations on the airport.
8. Able to assist disabled passengers in and out of the aircraft.
9. Thorough cleaning of aircraft interiors, including turn and overnight as directed by company and/or client specifications and procedures.
10. Pull computer work assignments and provision aircraft as directed.
11. Pull assignments or work orders from computer, as needed.
12. Do all reports accurately and in a timely manner.
13. Must be familiar with all FAA/Airline/Company/Airport regulations.
14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
15. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
16. Attend meetings and inservices as required.
17. Utilize appropriate communications channels and maintain records, reports and files as required.
18. Must be attired in proper uniform and protective gear as directed by company officials and identification must always be visible.
19. Adhere to company policies and procedures and participate in achievement of company objectives.
20. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
21. Perform other duties as requested.
$30k-39k yearly est. 22d ago
Ground Ramp Agent
AGI 4.0
Lead ramp agent job in Columbus, OH
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a RampAgent, you will be essential in ensuring that flights run on time by providing efficient ground support services. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
Guide inbound/outbound airplanes to and from the gate.
Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.
Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
Physical Requirements:
This job requires physical stamina and strength - RampAgents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to carry heavy items up and down narrow jetway stairs.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to work in cramped or high places.
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Must be able to work outside in all types of weather, around jet and machinery noises.
Knowledge, Skills & Abilities:
Good Communication Skills - RampAgents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
Basic math skills: Rampagents may be required to calculate weight and balance calculations for planes.
Computer skills: Rampagents may be required to use computer systems to track cargo and baggage.
Problem-solving skills: Rampagents may be called upon to troubleshoot issues during loading and unloading.
Time management skills: Rampagents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.
Qualifications:
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver's license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of relevant experience.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$21k-29k yearly est. Auto-Apply 47d ago
Ground Ramp Agent
AGI Aero
Lead ramp agent job in Columbus, OH
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a RampAgent, you will be essential in ensuring that flights run on time by providing efficient ground support services. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
* Guide inbound/outbound airplanes to and from the gate.
* Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.
* Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.
* Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
* Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.
* Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
* Receive and record customer baggage, air freight, mail, and company materials as required.
* Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.
* Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
* Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
* Complete all training when required by company, airport governing authority, or customer when required.
* Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
* Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
* Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
* Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
* Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
* Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
* Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
* Fully understand AGI Health & Safety and Security policies.
* Attend training courses as may be required by AGI.
Physical Requirements:
* This job requires physical stamina and strength - RampAgents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
* Must be able to carry heavy items up and down narrow jetway stairs.
* Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
* Must be able to work in cramped or high places.
* Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
* Must be able to work outside in all types of weather, around jet and machinery noises.
Knowledge, Skills & Abilities:
* Good Communication Skills - RampAgents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
* Basic math skills: Rampagents may be required to calculate weight and balance calculations for planes.
* Computer skills: Rampagents may be required to use computer systems to track cargo and baggage.
* Problem-solving skills: Rampagents may be called upon to troubleshoot issues during loading and unloading.
* Time management skills: Rampagents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.
Qualifications:
* Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
* Possess a valid driver's license with a clean driving record.
* If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
* Must complete ramp and SIDA training to obtain airport authority identification security.
* If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
* Preferred Qualifications - One+ year of relevant experience.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$22k-30k yearly est. Auto-Apply 4d ago
Ground Ramp Agent
Alliance Ground International 4.3
Lead ramp agent job in Columbus, OH
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a RampAgent, you will be essential in ensuring that flights run on time by providing efficient ground support services. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
Guide inbound/outbound airplanes to and from the gate.
Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.
Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
Physical Requirements:
This job requires physical stamina and strength - RampAgents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to carry heavy items up and down narrow jetway stairs.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to work in cramped or high places.
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Must be able to work outside in all types of weather, around jet and machinery noises.
Knowledge, Skills & Abilities:
Good Communication Skills - RampAgents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
Basic math skills: Rampagents may be required to calculate weight and balance calculations for planes.
Computer skills: Rampagents may be required to use computer systems to track cargo and baggage.
Problem-solving skills: Rampagents may be called upon to troubleshoot issues during loading and unloading.
Time management skills: Rampagents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.
Qualifications:
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver's license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of relevant experience.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$22k-30k yearly est. Auto-Apply 6d ago
Ramp Agent - CVG (Part Time)
Southwest Care 3.7
Lead ramp agent job in Cincinnati, OH
Department:
Ground Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
*** For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Ohio, Kentucky, or Indiana.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the RampAgent position at CVG within the last 12 months.***
Pay & Benefits:
Pay of $20.03 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you'll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents
Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
Explore more benefits you'll love: *****************************************
Job Summary
Looking for a role where you'll be at the heart of every successful departure? RampAgents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather, and help keep our operation running smoothly. It's a busy, hands-on job where working together helps flights leave on time. Whether you're an aviation pro or just starting to learn about the industry, you'll gain valuable experience and learn new things in this role - all while helping Southwest run safely and on schedule. See what a day on the ramp looks like: swa.is/DayOnTheRamp
Additional details
This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.
New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week.
After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.
This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Learn more about becoming a RampAgent and the FAQs: careers.southwestair.com/southwest-ramp-agents
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Duties and Responsibilities
Provide friendly service to and maintains positive relationships with all internal and external Customers
Work in a cooperative spirit to ensure the success of our Company
Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
Load, unload, service, guide, and direct Company Aircraft
Receive and record Customer baggage, air freight, mail and company materials as required
Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors
Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
Use jetway stairs frequently to carry items checked at the gate to the aircraft bin
Review cargo forms for accuracy and corrects forms as necessary
Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork
Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures
May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintains an inventory of such items and supplies
Transport cabin and cleaning equipment between aircraft storage area
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers
Manually pushes and pulls push carts and containers
Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors
May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time
Completes forms and paperwork connected with work assignments according to established procedures, and enters such information in to the Company's information system as required
Duties vary by size and organization of station.
Provide friendly service to all Co-workers and Customers. Has routine contact with people outside of the Company such as delivery agents, shippers, etc.
Must be able to meet any physical ability requirements listed on this description
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Responsibilities
Ability to work well with others as part of a team, and work under stressful situations
Must be able to satisfactorily complete RampAgent training program with a 90% or greater average and an evaluation period
Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
Must be aware of hazardous situations and be able to handle emergencies as needed
Must work under tight time constraints to accomplish quick turns of aircraft
Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement
Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment
Education
No education requirement
Experience
No experience requirement
Licensing/Certification
Must possess a valid state motor vehicle operator's license
Must be able to obtain a SIDA badge and meet all local airport requirements
May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
Must be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
Must be able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
Must be able to work in cramped or high places
Must be able to carry heavy items up and down jetway stairs
Must maintain the ability to wear prescribed uniforms
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Ability to work shift work and/or overtime
*The pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$20.03
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
$20 hourly Auto-Apply 2d ago
LS - Ramp Agent
Atlantic Aviation 4.2
Lead ramp agent job in Cleveland, OH
Job DescriptionDid you ever want to work in aviation but didn't know how to break into the industry? Do you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in the industry? Did you ever wish that you could work for a company where you could grow your career? If so, Atlantic Aviation just may be the employer for you!
Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations - from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com.
Website******************************* ResponsibilitiesWe are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a RampAgent. Corporate aviation continues to be a viable means of travel for many who do not like the long lines and delays often times encountered with the airlines and many corporations are now leasing or purchasing their own private aircraft.
Our RampAgents provide the ground handling customer services for these aircraft. RampAgents are responsible for meeting incoming and outgoing aircraft, ensuring each one's customer service needs are met(such as coffee, newspapers, ice, etc.). You will also assist Line Service staff in the marshalling of aircraft on our ramp. You will be the first point of contact for clientele when arriving on our ramp and you will get the opportunity to interact with many large corporations' flight departments and high profile clients. Customer service is of the highest priority, as well as professional and safe service.Required SkillsREQUIREMENTS:
Experience with aviation ground handling services is very much desired but not a requirement. Atlantic Aviation has a thorough training program to ensure that all of our employees meet and exceed the highest levels of safety and customer service. Prospective applicants simply need a strong sense of safety and customer service to apply. This position does require you to work in all weather conditions, and flexibility with your schedule is a must as we operate 24 hours a day. As a minimum requirement, each applicant must posses the following:
High school diploma or GED certificate
Be at least 18 years of age
A valid state drivers license and meet the company's insurability requirements
Atlantic Aviation offers competitive pay and a very comprehensive benefits package including medical, dental, vision, flexible spending accounts and 401k with matching! Atlantic Aviation also provides employees with company paid benefits including life insurance, health and wellness programs, short and long term disability.
Atlantic Aviation…take off into your future!
We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer
We maintain a drug-free workplace and perform pre-employment substance testing
Qualified applications with criminal history will be considered for employment
$23k-31k yearly est. 28d ago
LS - Ramp Agent Job
Atlantic Aviation FBO Inc.
Lead ramp agent job in Cleveland, OH
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
$23k-31k yearly est. 27d ago
Lead Airport Agent - Ramp
Envoy Air 4.0
Lead ramp agent job in Columbus, OH
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay Rate: $18.50 / HR
Responsibilities
How will you make an impact?
Responsibilities
Responsible to management for the coordination of the overall operation within an assigned functional area
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Maintain supplies and inventory control logs
Prepare customer correspondence, investigate discrepancies and compile statistical data for reports
Complete administrative duties
Perform Station Agent work within the ramp service operation, as required
Load and unload baggage and cargo on and off aircraft
Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other equipment
Marshal aircraft which requires working closely with teammates to ensure a safe path
Clean and service cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory
De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable
Organize work groups and handle multiple priorities in a fast-paced environment
Qualifications
Who we're looking for?
Requirements
Minimum Age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
Demonstrated ability to communicate verbally and in writing
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
A minimum of one year of customer service experience preferred
Previous experience in a team-lead capacity preferred
Organization and interpersonal skills are necessary
Above-average qualities of leadership, initiative, and judgment are essential
Administrative background preferred
Above average attendance preferred
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
$18.5 hourly Auto-Apply 23d ago
PT Ramp Agent - CLE Airport
Primeflight Aviation Services 4.5
Lead ramp agent job in Cleveland, OH
LIFTING BAGS, GUIDING PLANES, LAUNCHING JOURNEYS - NOW HIRING RAMPAGENTS!
The RampAgent is responsible for safely loading and unloading baggage, cargo, and mail, guiding aircraft to and from gates, and supporting ground operations to ensure efficient and secure airport service flow in compliance with safety and airline standards.
WHAT IT'S LIKE TO WORK AS A RAMPAGENT
Accurately load and unload baggage, cargo, and mail onto aircraft in a repetitive, physically demanding environment
Operate ground service equipment such as tugs, belt loaders, and pushbacks to support aircraft movement and loading
Guide aircraft to and from gates, ensuring safe ground movement through effective marshalling
Read and interpret load sheets, baggage tags, and cargo labels to ensure proper placement and tracking
Strictly adhere to safety protocols and airline regulations in a fast-paced, team-oriented setting
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management
WHY WORK FOR PRIMEFLIGHT?
Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may vary)
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression
Enjoy a competitive pay scale
QUALIFICATIONS
18 years of age or older
Eligible to work in the United States
Must have a valid state-issued driver's license with an acceptable driving record
Communicate effectively in English (reading, writing, speaking)
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Pass a background check and drug screen
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
Ability to lift up to 70 pounds
Prolonged standing and walking in an indoor/outdoor environment as applicable
May need to reach with arms and grasp with hands
May need to push, pull
May need to crawl and crouch, at times, in confined tight spaces
May need to bend, stretch, squat, kneel
May need to climb and work at elevated heights
Exposure to moderate and at times high noise levels
Exposure to outdoor elements
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) â¯â¯
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
$24k-31k yearly est. 15d ago
Ramp Agent (487)
Avfuel/Avflight
Lead ramp agent job in Canton, OH
General Purpose of Job:
This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties.
Duties:
Provide efficient, friendly service to all of our customers.
Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges
Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies
Guide passengers from the terminal to and from aircraft ensuring a safe path at all times
Perform the loading and unloading of cargo on and off aircraft
Transport cargo between terminals and aircraft
Physical handling of freight and company material
Marshalling aircraft and equipment
Operate ground equipment, including tugs and belt loaders
Clean and service cabin interiors, including cockpit, lavatories and draining lavatories
Use safety related equipment and provide de-icing service to the aircraft when needed
Perform other duties as assigned
Qualifications
Qualifications:
Excellent communication skills
Ability to push/pull/lift 50 lbs. for extended periods of time
Ability to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Must be 18 years or older
High School diploma or GED equivalent
Must pass background check, pre-employment drug test and obtain security clearance Must have authorization to work in the U.S.
Must have valid Driver's license
Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable, and fulfill obligations
Strong attention to detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job
Physical Demands :
Must be able to carry 50 pound suitcase from the floor to 18 inches and carry 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
$23k-30k yearly est. 10d ago
Ramp Agent
G2 Secure Staff 4.6
Lead ramp agent job in Vandalia, OH
Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Computer experience preferred.
3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
6. Must have valid driver's license.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to do repeated heavy lifting (up to 70 lbs.) for extended periods of time on a regular basis.
4. Must be able to sit, stand, lift, and/or bend throughout shift.
5. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow.
6. Must pass pre-employment and random drug tests.
7. Must pass a Criminal Background check
8. Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation.
9. Must be able to read, write, understand and carry out instructions in English.
10. Must be able to verbally direct in English.
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
12. Must have clear driving record.
PERFORMANCE RESPONSIBILITIES:
1. Handling and care of passenger baggage. Loading, unloading, transportation to and from various locations of the airport.
2. Handling and care of U.S. Mail, freight, express parcels. Loading, unloading, transportation to and from various locations of the airport.
3. All ground handling must be accomplished in accordance to customer and G2 specifications.
4. Must be safety oriented. Safety of personnel, passengers, equipment and aircraft is your number one priority at all times.
5. Operation of various aircraft servicing equipment to handle aircraft electrical, engine start, lavatories and water service, and deicing in some locations.
6. Provide safe guidance of aircraft to and from parked areas, taxiways and gate areas. Utilizing visual, hand, verbal and electronic communications.
7. Pushing or towing aircraft to and from designated locations on the airport.
8. Able to assist disabled passengers in and out of the aircraft.
9. Thorough cleaning of aircraft interiors, including turn and overnight as directed by company and/or client specifications and procedures.
10. Pull computer work assignments and provision aircraft as directed.
11. Pull assignments or work orders from computer, as needed.
12. Do all reports accurately and in a timely manner.
13. Must be familiar with all FAA/Airline/Company/Airport regulations.
14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
15. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
16. Attend meetings and inservices as required.
17. Utilize appropriate communications channels and maintain records, reports and files as required.
18. Must be attired in proper uniform and protective gear as directed by company officials and identification must always be visible.
19. Adhere to company policies and procedures and participate in achievement of company objectives.
20. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
21. Perform other duties as requested.
$24k-31k yearly est. 60d+ ago
Lead Airport Agent - Ramp
Envoy Air Inc. 4.0
Lead ramp agent job in Columbus, OH
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
* Amazing employee flight privileges within the American Airlines global network
* Training and development programs to take your career to the next level
* Comprehensive health and life benefits (subject to location)
Pay Rate: $18.50 / HR
Responsibilities
How will you make an impact?
Responsibilities
* Responsible to management for the coordination of the overall operation within an assigned functional area
* Ensure adequate operational coverage; responsible for scheduling and manpower utilization
* Maintain a safe, dependable and consistent operation
* Conduct Agent observations
* Schedule and administer local training including new hire training
* Maintain supplies and inventory control logs
* Prepare customer correspondence, investigate discrepancies and compile statistical data for reports
* Complete administrative duties
* Perform Station Agent work within the ramp service operation, as required
* Load and unload baggage and cargo on and off aircraft
* Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other equipment
* Marshal aircraft which requires working closely with teammates to ensure a safe path
* Clean and service cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory
* De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable
* Organize work groups and handle multiple priorities in a fast-paced environment
Qualifications
Who we're looking for?
Requirements
* Minimum Age: 18
* High school diploma, GED, or international equivalent
* Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
* Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
* Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
* Must be able to perform all duties in various weather conditions and time constraints
* Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
* Demonstrated ability to communicate verbally and in writing
* Ability to read, write, fluently speak and understand the English language
* Possess the legal right to work in the United States
* A minimum of one year of customer service experience preferred
* Previous experience in a team-lead capacity preferred
* Organization and interpersonal skills are necessary
* Above-average qualities of leadership, initiative, and judgment are essential
* Administrative background preferred
* Above average attendance preferred
* Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
$18.5 hourly Auto-Apply 23d ago
Lead Airport Agent - Ramp
Envoy Air Inc. 4.0
Lead ramp agent job in Cleveland, OH
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay Rate: $19.21 / HR
Responsibilities
How will you make an impact?
Responsibilities
Responsible to management for the coordination of the overall operation within an assigned functional area
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Maintain supplies and inventory control logs
Prepare customer correspondence, investigate discrepancies and compile statistical data for reports
Complete administrative duties
Perform Station Agent work within the ramp service operation, as required
Load and unload baggage and cargo on and off aircraft
Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other equipment
Marshal aircraft which requires working closely with teammates to ensure a safe path
Clean and service cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory
De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable
Organize work groups and handle multiple priorities in a fast-paced environment
Qualifications
Who we're looking for?
Requirements
Minimum Age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs.
Demonstrated ability to communicate verbally and in writing
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
A minimum of one year of customer service experience preferred
Previous experience in a team-lead capacity preferred
Organization and interpersonal skills are necessary
Above-average qualities of leadership, initiative, and judgment are essential
Administrative background preferred
Above average attendance preferred
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
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