Lead sales representative job description

**About this role:**

Wells Fargo is seeking a Lead Escalations Representative...

**In this role, you will:**

+ Support less experienced Escalations team in interpreting and understanding complex policies as well as managing cross-group projects

+ Research, respond to, and resolve escalated inquiries

+ Perform or guide others on complex client inquiries and complaints that require planning, evaluation, and interpretation, as well as an understanding of financial services and customer support

+ Prioritize work and provide daily work leadership and mentorship to the support team

+ Lead or contribute to client issue resolutions that require coordination amongst various teams

+ Provide guidance and subject matter expertise to immediate Escalations team on performing comprehensive review of customer complaints

+ Consult project owners in case of high profile escalated case

**Required Qualifications, US:**

+ 6+ years of customer contact within a Financial Services environment, Underwriting, Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 2+ years complaints experience

@RWF22

This position is not eligible for Visa Sponsorship.

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Company:** WELLS FARGO BANK

**Req Number:** R-216875-3

**Updated:** Wed Oct 12 20:02:22 UTC 2022

**Location:** West Des Moines,Iowa

Do you like a job where every day is different? Do you enjoy meeting new people? The Sales Representative role is an excellent opportunity for an energetic, self-motivated, and goal-oriented individuals. With Safe Haven, you'll learn the essential skills to launch a successful career in sales. We are looking for self-motivated people who have what it takes to close deals. We’ll train you. Start earning money fast. Get paid weekly!
Qualifications:
Valid Driver’s License Dependable mode of transportation Up to date auto insurance
Responsibilities Include:
Present Home Automation Options and services to new homeowners Provide excellent customer service in an ethical and professional manner Manage a provided Lead Route
Perks and Benefits:
Paid Training Flexible Schedule Uncapped Earning Potential Monthly Bonuses & Incentives Leads Provided
· Health, Dental and Vision Benefits
Paid Vacations Quick Promotions for Top Performers Earnings of $1,150-$1,950+ per week $40,000-$100,000+ income potential Top performers earning $150,000+
Consider the following:
85% of our current sales managers started out on our ADT Residential Sales team and were promoted from within. These promotions happened on average in less than one year's time. Our average sales manager earned $153,700 last year.
Company DescriptionSafe Haven Security provides ADT Services by catering specifically to the needs of our customers. We have drastically increased our business every year for the past 7 years and this year is no different. Here at Safe Haven, we don’t care about who you’ve been, we care about who you want to become!

“Safe Haven Strong” means that we are strengthened by our culture, strengthened by each other and our achievements, and strengthened by knowing that each day, we’ve made somebody’s life safer.

If you’re driven to achieve success and have a strong work ethic, we’re looking for you. If you’re passionate and forward-thinking, we’re looking for you. If you want to challenge yourself with a rewarding career, we’re looking for you! Opportunities for growth within a vast company that is expanding daily. Don't hesitate, apply TODAY!

Responsibilities will include:

Installation, service, and troubleshooting of a variety of residential burglary alarm and automation systems.
Upsell products and services to customers
Ability to manage a multiple appointment’s scheduled daily/weekly.
Accurately complete work orders and paperwork.
Complete administrative tasks including inventory management.
Educate customers on various system operations and maintenance.
Being a dependable, responsible professional who is dedicated to working in a growing, fast-paced, and demanding environment.
Required Skills/Qualifications:

High school diploma or equivalent.
Excellent attitude, strong work ethic & solid work quality.
Ability to meet company performance standards.
Reliable and presentable vehicle.
Excellent verbal and written communication skills.
Professional appearance and attitude.
Detail oriented, results driven.
Excellent customer service skills with a professional approach to all aspects of the job.
Ability to diffuse high tension situations while maintaining professionalism at all times.
Must be proactive in completing jobs and tasks with little or no direct supervision.
Provide your own basic tools and supplies.
Basic computer skills needed.
Flexible schedule and available to work Monday-Saturday with evenings required.
Certificates, Licenses, Registrations:

Must be able to obtain/possess valid driver license and driving history must meet company standards throughout employment.
Auto insurance coverage must meet company standards throughout employment.
Must be able to obtain/possess alarm agent permit where applicable and according to Federal, State, and Municipal laws.
Physical Requirements:

Employee will climb and stand on ladders for long periods of time.
Employee will operate power tools such as electrical drills, and hand tools such as a screwdriver.
The employee must be able to lift and/or move up to 50 pounds.
Frequently must crawl, kneel, crouch, or lay down.
Ability to work in confined spaces and construction environments.
Daily exposure to outside environment, including inclement weather.
The ability to twist, turn, bend, and use fine motor skills.
Ability to drive a vehicle for long periods of time throughout the day.
Compensation:

Pay-per install
Competitive commission structure, with up sale incentives.
Fuel/Car allowance per appointment.
Technicians average $60,000+ per year (Top producers make six figures)
Full benefits packages, including, Health, Dental, Life, and Vision.
Paid vacation time.
401k Plan
Company issued Tablet
Thanks for your interest.

Safe Haven is proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristics protected by state, federal, or local law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time-to-time, as needed.

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. We have an immediate opening for an Lead Distribution Center Representative.
Job Purpose

Regularly performs distribution center associate duties, may specialize in designated areas or functions, and provide support and direction to regular and temporary warehouse associates. Works closely with branch leadership to ensure productivity and safety expectations are met

Responsibilities

Essential Duties and Responsibilities(not all inclusive)

individual must be able to perform the essential duties with or without reasonable accommodation

* Interpret/communicate & train safety policies/practices to ensure safe work practives are followed;
* Unload material, tools, and equipment from vendor trucks; inspect material for quality requirements;
* Stocking and transfer material, tools, and equipement to appropriate shelf, bin, rack, or pipe bundle by a predetermined sequence, including bind loation, size, type, style, and length;
* Mark material with correct identifying information;
* Transfer material to and from stock package orders in boxed and pallets as required;
* Assemble customer orders from stock and package orders in boxes and pallets as required;
* Pull orders for delivery and stock-to-stock transfer; load onto correct truck or transfer to packing area using a forklift, overhead crane, and heavy equipment;
* Enter appropriate inventory (incoming and outgoing) information into SIMS system, using hand held scanner as appropriate;
* Maintain site inventory by asisting in inventory audits;
* Reviewing various periodic reports for contect, such as traffic and mill test reports;
* Prepare documentation for UPS, LTL, SH, or Air shipments;
* Assist Distribution Center Manager/Supervisor in delegating daily duties and assignments to warehouse personnel;
* Lead and direct Distribution/Warehouse Associates in work duties when needed;
* Establish working rapport with local management, corporate employees, and other branch personnel using proper phone etiquette and other effective interpersonal skills.
* Adhere to MRC ethic policy and holds others accountable for behavior that is consitent with MRC ethical standards'
* Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.

Qualifications

Education, Experience, & Ability Requirements

Any combination of requirements which provide knowledge & abilities necessary to perform Essential Duties & Responsibilities will be considered

* High School Diploma or GED (General Education Degree);
* One (1) year experience in pipeyard and/or warehouse environment;
* Demonstrated communication and interpersonal skills with leadership qualities.

Additional Qualifications:

* Must have the ability to provide documentation verifying legal work status;
* Ability to read and speak the English language proficiently in order to communicate with others; to understand and interpret safety instructions; and to respond to inquiries;
* Ability to understand and comply with MRC guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

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