Lead sales representative jobs near me - 2,542 jobs

SpotOn Roofing & Exteriors was built on a foundation of trust, craftsmanship, and customer-first service. We deliver high-quality roofing and exterior solutions with one-day installations, lifetime warranties, flexible financing, and industry-leading customer care. We're growing fast and building a high-performance sales organization and we're looking for driven sales professionals who want a real career, not just a job. Role Description As an Outside Sales Representative, you'll act as a trusted consultant to homeowners by: Meeting with pre-qualified homeowners for roof and exterior evaluations. Educating customers on roofing, siding, and exterior solutions. Presenting customized proposals and closing deals in-home. Prospecting through canvassing, referrals, and community outreach. Managing your pipeline and follow-ups using CRM tools. Delivering a top-tier customer experience from first contact to contract. Qualifications This role is ideal for candidates with experience or interest in: B2C or B2B sales (ADP, TQL, POS sales, telecom, solar, auto, etc.) Outside sales or face-to-face selling. Competitive, performance-driven environments. Goal-oriented, money-motivated individuals. What we offer: Base salary + uncapped commission Average reps earn $75K-$100K+, top performers $150K+ Structured sales training & onboarding Clear career path into Senior Rep / Leadership Flexible financing tools that make selling easier One-day installs & lifetime warranties = easier closes Strong operations & customer support team Ready to Build a Sales Career? If you're competitive, coachable, and hungry to grow your income, we want to talk to you. Apply today!

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About Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals. Division Overview: CarnaudMetalbox Engineering is the Machinery Division, Conveying Systems Division (based in the UK) and Tooling Division (Based in the USA) of Crown Cork and Seal, which provides Global customers with High Quality Metal Forming Machinery along with Conveying and Tooling for them to manufacture a variety of packaging solutions. The Machinery and Tool Division is part of CarnaudMetalbox (CMB), a Crown Company. Locations: CMbE H-V Industries - Trevose, PA CMbE Wissota Tools - Chippewa Falls, WI CMbE Machinery - Lancaster, OH CMbE Norwalk - Norwalk, CT Candidate requirements: 60% travel Bachelor's degree or equivalent experience in an Engineering field or Industrial Manufacturing. Candidate must be an effective team player with ethical integrity and effective communication skills. 5 Years' experience with sales of an Industry Specific product *Actual salary will be determined based on skill and experience level* Will report to the District Sales Manager with Dotted Lines to H-V and Wissota Plant Managers Responsibilities include: * Ability to read and interpret mechanical assemblies and parts drawings. * Provide Technical assistance to customers as needed. * Build effective relationships with the customers/clients to maintain professional leverage. * Proactively communicate with customers to identify needs. * Communicate with customers to ensure all expectations are met and company performance is maintained as the highest level of service. * Requires strong forecasting and analytical skills. * Coordinate with other department heads, integrating objectives and ideas for organizational growth. * Monitor quality and communicate discrepancies with department heads to ensure corrective actions are defined and incorporated. * Monitor and review company's project activities and ensure that they are brought to completion within scheduled period and budget. * Provide effective management to organization's business activities that have to do with its strategic and financial growth. * Perform cost and sales pricing analysis. * Coordinate with other divisions to develop plans for launch of new products. Coordinate implementation plans as it relates to business units. * Participate in the development of divisional annual budget review process utilizing data collected through business unit's strategies and regional sales forecast. * Participate in the development of the annual CAPEX plan to ensure business units objectives are met. * Identify and attend trade shows to generate sales growth. * Monitor incoming orders for respective business units. * Analyze and explore market trends; identify new opportunities in assigned business segment. Coordinate analysis across the business units. * Obtain necessary documents to set up new customer accounts and vendors when applicable. * Take action to eliminate potential delays using various means (i.e., production workaround, outsourcing) and if delay cannot be eliminated, communicate with customers to inform them of delay and assess impact. * Coordinate with District Sales Manager to provide quotations based on review of customer input and ensure all documentation is provided to downstream users. * Coordinate with Location Sales personnel to identify trends and react to low order volumes. * Communicate with Purchasing functions to review status of orders to monitor on-time deliveries. * Prepare, review and present weekly reports to plant personnel/management teams providing status of orders to include potential delays. * Complete project management review with locations to keep all organizations informed. * Perform day-to-day administration tasks, such as processing information files and other paperwork.

A leading insurance sales agency in Washington is seeking hard-working Salespeople who are enthusiastic about reshaping the perception of insurance. This remote position offers significant commission potential based on performance, with Sales Directors earning between $80,000 and $225,000 annually. Ideal candidates should possess strong communication skills, be able to engage customers effectively, and thrive in a team-oriented environment. The agency values diversity and is committed to providing equal opportunities for all applicants. #J-18808-Ljbffr

A leading pharmaceutical company seeks an Area Business Leader to direct a sales team in Boston. This remote role emphasizes customer engagement and performance accountability. The ideal candidate has at least 2 years of experience as a sales manager in complex environments, especially in healthcare and pharmaceuticals. Responsibilities include mentoring team members, leveraging analytics for strategic decisions, and developing customer-centric plans. Candidates must reside within commuting distance, as travel is required. This position promotes a high-performance culture and strategic engagement with healthcare providers. #J-18808-Ljbffr

A leading content delivery network provider is seeking a Director of CDN Sales to lead their remote sales organization. This role involves managing teams across new business acquisition, onboarding, and customer success to drive revenue growth. The ideal candidate has over 5 years of B2B technology sales leadership experience and a strong background in CDN or cloud services. Competitive salary and comprehensive benefits offered, with a remote working environment. #J-18808-Ljbffr

Work From Home Business ConsultantWhy Work Here? Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site. We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team. Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base. We enjoy: -weekly pay -weekly bonuses -residual income -annual convention -fun work environment -goal-oriented promotions

A rapidly growing consumer app company seeks a Head of Marketing to drive nationwide expansion and consumer growth. You will develop and execute strategies across paid acquisition, product-led growth, and lifecycle marketing to ensure user retention and engagement. The ideal candidate has 8+ years in consumer marketing, with a proven track record in mobile app growth. This fully remote role offers competitive compensation and excellent benefits, including full medical coverage and generous PTO. #J-18808-Ljbffr

Back Regional Sales Representative- Northern California / Sacramento #5555 Remote, Arizona, United States Apply X Facebook LinkedIn Email Copy Position Locations Remote, Arizona, United States Area of Interests Sales Full-Time/Part Time Full-time Job Description Position Description: Ameritas is seeking a Regional Sales Representative to join a dynamic and collaborative team. In this role, you will build and maintain strong business relationships with brokers, agents and other insurance professionals to meet or exceed established sales goals, quotas, targets or objectives within your assigned territory. You will focus on selling Dental, Vision and Hearing employee benefit products. This position will focus on covering Northern California and Sacramento. At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy, and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services. Position Location: This position is remote and does not require regular in-office presence. The ideal candidate will be located in Sacramento, CA or the greater Bay Area. What you do: Develop and maintain multiple business relationships to meet or exceed established sales goals, quotas, or objectives within your assigned territory. Develop a clear understanding of Ameritas business, our diverse Group products, the complex business relationships within the brokerage community and the clients we service. Support new sales initiatives to increase sales of existing products and/or develop sales of new products. Collaborates with internal stakeholders to ensure the proper processing of all sold products from time of sale to issuance. Identify and procure new customer sales opportunities in partnership with brokers in territory Manage the inforce block of business to build new/integrated sales opportunities with existing clients Build, maintain and enhance strong producer relationships through superior product and services knowledge, territory management practices, and excellent customer service. What you bring: Bachelor's degree or equivalent work experience Ability to learn the insurance/financial services industry, including products and marketing practices Ability to demonstrate a leadership presence with internal and external partners with strong ability to create relationships and be a team player Excellent interpersonal, presentation and collaboration skills. Highly energized, motivated, results oriented self-starter with problem-solving skills. Excellent time management, organization, and project management abilities Ability to work with a team to achieve optimal results. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: 401(k) Retirement Plan with company match and quarterly contribution Tuition Reimbursement and Assistance Incentive Program Bonuses Competitive Pay For your time: Flexible Hybrid work Thrive Days - Personal time off Paid time off (PTO) For your health and well-being: Health Benefits: Medical, Dental, Vision Health Savings Account (HSA) with employer contribution Well-being programs with financial rewards Employee assistance program (EAP) For your professional growth: Professional development programs Leadership development programs Employee resource groups StrengthsFinder Program For your community: Matching donations program Paid volunteer time- 8 hours per month For your family: Generous paid maternity leave and paternity leave Fertility, surrogacy and adoption assistance Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. About this Position's Pay This is a sales position. The posted range reflects the base pay and variable compensation. The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on base pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our variable compensation program with a target defined by the applicable program. Job Details Pay Range Pay RangeThe estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $71,000.00 - $178,000.00 / year Pay Transparency Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.

A leading technology company is seeking a Head of Partner Sales to lead their global sales organization. You will be responsible for driving sales strategy, developing high-performance teams, and establishing effective sales practices. The ideal candidate has over 15 years of enterprise technology sales experience and is skilled in relationship management and strategic planning. This position offers a competitive salary ranging from $163,700 to $249,500 plus additional incentives and benefits. #J-18808-Ljbffr

Account Manager - Commercial Nashville, TN $80k-$100k + Commission Are you in the 1%? Actions speak louder than words here: you will have independence, no micro-management, work to your own schedule, unlimited PTO and unlimited opportunities for growth You will be joining a new area with unlimited opportunity to grow the business and earn serious commission doing it You will be a challenger and hunter: enough is never enough and you will always be able to do more What's in it for you? Commission structure Ford Explorer company truck + gas card 401k Healthcare Unlimited PTO - must take 10 days! Optional remote work $400 bonus for client meetings and 10% bonus for hitting target A bit about them This company has a 45-year history of providing excellent service across Michigan. They have expanded across the state and are currently growing into other states on the East Coast. They specialise in re-roofing (70%) and service (30%) of commercial and industrial buildings. Their main projects are with large manufacturing facilities, schools and universities, hospitals and other businesses - from smaller local jobs to large multi-million projects. This company are on a mission to double their revenue over the next 4 years from $50mm to $100mm. How? Hiring ambitious salespeople, offering a commission structure which is far beyond the market rate, consistently training and upskilling the team, developing team members to promote from within. What you need Minimum of 2 years in an Outside Commercial Sales role Excellent communication, presentation and research skills Able to self-generate leads Existing contacts in the area would be beneficial e.g. business/building owners, facilities management, property managers If you've got the drive and motivation to be the best, then APPLY NOW. Don't have a resume together? No problem, just get in touch with me directly to arrange a chat: ******************************* Not for you but know someone that would be perfect for this role? Refer a friend to us and if they get successfully hired, we will pay you $1000!

A dynamic business services firm is seeking a Head of Marketing Innovation & AI Strategy to define and scale its brand and marketing strategy. This leadership role, which reports to the CEO, involves leveraging data and AI to drive growth, building a team, and optimizing marketing initiatives. Ideal candidates will have a strong B2B marketing background, experience in technology sectors, and a track record of successful demand generation strategies. The role offers flexibility, with a focus on remote work, and an attractive compensation package. #J-18808-Ljbffr

The Inside Sales Representative is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position is 100% remote/virtual, preferably based in the region to which the ISR is assigned. Essential Functions Sales and Marketing Consult with current and potential customers in an assigned geographic area using phone, email, texts, videoconferencing, and other platforms to convert new business, maintain current customers, and grow market share. Communicate daily with Territory Managers, Regional Manager, Marketing, and other company organizations and external partners as required. Form long-standing customer relationships with assigned accounts. Develop and implement sales plans to meet business goals. Travel occasionally as needed for training, sales meetings, conferences, etc. Utilize Vetoquinol's Sales Excellence program to engage with customers. Customer Service Assist customers in a timely manner. Manage orders taken by phone, email, or other methods; ensure accurate entry into the Customer Relationship Management (CRM) system and communicate information to distribution partners. Organize workflow to meet customer and company deadlines. Present and discuss the products and services of the company in a way that conveys an image of quality, integrity, and superior understanding of customer needs. Manage inbound and outbound phone calls professionally and efficiently, using good communication skills. Attend to customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution. General/Administrative Document all customer interactions with detailed notes in the CRM system. Support the company vision and mission, and demonstrate the corporate core values in all professional activities. Comply with all OSHA safety requirements, work rules, and regulations. Compile and maintain all required records, documents, etc. Follow systems and procedures outlined in company manuals. Communicate out-of-office plans to manager and teammates to ensure uninterrupted customer coverage. All other duties as requested by management. Qualifications Formal Education and Certification Bachelor's Degree or 3+ years of inside sales experience preferred. Knowledge and Experience Inside sales experience highly preferred. Experience in the animal health industry highly preferred. Personal Attributes Exceptional written, verbal, and interpersonal communication skills. Ability to work under pressure and with shifting priorities. Team player willing to participate in meetings and other team activities. Ability to manage time efficiently and to multi-task. Vetoquinol USA is an equal opportunity employer. We are committed to providing a workplace that is free from discrimination of any kind and that promotes diversity, inclusion, and fairness. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. Join us and be a part of a great place to work!

A leading renewable energy company is seeking a driven Senior Territory Sales Rep to enhance its installer and distribution network in California. The role combines business development, strategic planning, and partner engagement. Ideal candidates will have 3+ years of B2B sales experience, strong analytic skills, and proficiency with Salesforce. The position offers competitive compensation of $120K - $140K, along with equity and commission opportunities, and a vibrant work culture centered on teamwork and creativity. #J-18808-Ljbffr

A leading power solutions company is seeking a Territory Sales Manager based in the Boston area. The role involves expanding sales through consultative selling, managing customer expectations, and recruiting new customers. The ideal candidate will have at least three years of experience in sales, particularly in outdoor power equipment. Strong organizational and communication skills are essential. The position requires up to 50% travel and a valid driver's license. #J-18808-Ljbffr

A leading tech company is seeking a Senior Sales Compensation Manager to enhance their operations in Seattle, WA. This remote role requires 10-15 years of experience in sales compensation, strong communication skills, and an ability to drive process improvements. Join a dynamic team and contribute to shaping compensation strategies that align with company objectives. The annual base salary ranges from $130,480 to $186,400, with competitive total compensation and benefits. #J-18808-Ljbffr

The ideal candidate will be responsible for finding and identifying leads through a variety of sources. Once leads are identified, this candidate will reach out and speak with decision makers to schedule initial meetings. The right candidate will feel comfortable using technology to reach out to prospects. Responsibilities Identify and qualify new customers Prospect new customers through lead generation, follow-up, and cold calling Identify the correct decision makers within a given business Document all pertinent customer information and conversations into CRM system Achieve monthly targets for initial meetings/new opportunities Partner with marketing and the business development team to develop and deploy outreach campaigns and messaging that resonates with potential partner Qualifications Bachelor's degree or equivalent experience 2+ years lead generation within the healthcare industry Experience working with a CRM Compensation & Benefits: 100% remote $24-28/hr + incentive package- additional $15-20k Employer-sponsored health insurance Contributing retirement account Vacation & Holiday schedule

DescriptionPhysical Measurements Sales Representative Location: Florida - Georgia Salary: $95,000 - $97,500 per year Who are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? What can Shimadzu offer YOU? Our Culture - A work environment that values diversity, inclusion & belonging Competitive Compensation - Day 1 Benefits & Competitive Salary Retirement Benefits - Matching 401K & Profit-Sharing Program Professional Growth - Clear pathways for Career, Leadership and Personal Development Health Benefits - Flexible Spending/Health Savings Accounts Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan Education - Tuition Assistance Program for both graduate and undergraduate levels Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs Work Flexibility - Business casual Dress Attire & casual (jeans) Friday! Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development Position Summary: Shimadzu Scientific Instruments is seeking a Physical Measurements Sales Representative to support our Physical Testing business line. This is a field-based sales role responsible for driving revenue, managing distributor relationships, and delivering a world-class customer experience across your assigned territory. You'll represent some of the most respected physical measurement systems in the industry-from hardness testers to universal testing machines-while contributing to the growth of our mission: improving lives through science. JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: Develop and maintain strong relationships with customers, channel partners, and internal teams Conduct technical product demonstrations, lead discovery calls, and support post-sale success Achieve assigned sales targets through territory management and pipeline development Generate and manage leads via CRM, prospecting tools, and trade events Submit accurate and timely reports: call logs, forecasts, lost orders, expense reports Collaborate with Japanese trading companies and harmonize channel strategy across networks Maintain proficiency on two or more key product lines via Shimadzu's technical badge program Support product installations and training when feasible Travel weekly, including overnight stays, to customer sites and industry events EDUCATION AND QUALIFICATIONS: Bachelor's degree in Physical Science, Engineering, or a related technical field At least 1 year of successful sales experience with technical or scientific products Ability to convey technical concepts clearly in both presentations and conversations Proficiency in CRM systems, Microsoft Office, and virtual selling tools Strong organizational and self-management skills in a remote work setting Valid driver's license and ability to travel extensively At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment. Compensation & Benefits: This full-time, exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums. The starting salary range for this role is $95,000 to $97,500 annually, paid semi-monthly. Additional variable compensation includes a commission plan based on sales territory performance, paid each payroll period. A discretionary year-end bonus may also be provided based on overall company performance. The offer package includes a company car with a fuel card, subject to a $55 per pay deduction for personal use. A company phone is also provided, fully paid by the employer, and can be used for personal purposes while remaining 100% company property. For more details on benefits, please visit ************************** Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means. EEO Statement: Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here. Qualifications BehaviorsFunctional Expert - Considered a thought leader on a subject Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Innovative - Consistently introduces new ideas and demonstrates original thinking Team Player - Works well as a member of a group Thought Provoking - Capable of making others think deeply on a subject EducationBachelors of Material Science (required) Skills Sales (required) Instrument- Compression (required) Instrument- Hardness Testers (required) Instrument- X-Ray (required) Instrument- Physical Testing (required) Instrument- Tensile (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

_Work Mode: Remote_ **$500 Sign On Bonus!** - Now Hiring for our March 2nd, 2026 Training Class! **Opportunity** As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations. **Specific Responsibilities** + Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action. + Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel. + Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products. + Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website. + Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books. + Gain knowledge of all Kohler and Sterling products and the associated warranties associated. + Read and understand technical publications, diagrams, and specification documents. + Excellent interpersonal and communication skills. + Track orders, provide availability, and other shipping information. + Up sell Kohler and Sterling products and accessories as appropriate. + Assist with implementing procedures to maximize up-time and phone coverage. + Track trends in product variations and report to engineering and quality as appropriate. + Participate in department initiatives as needed. + Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution. + Meet or exceed balanced scorecard metrics & maintain acceptable attendance record. **Skills/Requirements** + High school diploma or GED required, 2-4-year degree preferred. + 1+ years of customer service experience desired. + Previous computer experience is necessary to be successful in this position. + Experience in a call center environment preferred. + Completion of internal Brand Ambassador Program required. **Work from home requirements:** Equipment provided! + The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service.Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet. + Have a separate confidential and distraction free workspace with no background noises. + Freedom from other responsibilities - you must be focused on delivering a world class service experience. + Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled. + Full-time hours are 34-36 hours/week after training, more will be required during peak season. \#LI-KS1 \#LI-Remote **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.