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  • PDC Operations Lead CE

    Applied Materials 4.5company rating

    Remote lead shop operator job

    Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. Lead Operations CE for PDC, Samsung Taylor Team Manage daily account operations: parts receive/return, manage shifts, track escalations, track open service cases, monitor safety performances. Customer Interface: Daily/ weekly/ monthly meetings with the customer. Handling technical escalations, define mitigation plans, present findings & analysis. Monitor PDC fleet performances/ KPIs: Uptime, NCs, PM/CM time Help with new team members onboarding. Install, maintain, and upgrade customer equipment Apply troubleshooting and problem-solving skills, as well as company diagnostic tools and documentation, to solve complex equipment issues Follow and generate documented procedures and published task plans Communicate with customers and internal business units, lead projects as necessary Train and mentor junior Field Service Engineers [Customer Engineers] Work on customer site (near Austin) Completion of an Associate degree or comparable military technical training and field service experience Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics Strong knowledge of hand tools and their appropriate usage, including digital multimeters Basic knowledge of Microsoft Excel, Word, and PowerPoint Possession of a valid driver's license and the ability to obtain a passport, if travel is required. Able to meet all on-site requirements, including safety, environmental guidelines. Experience with one (or more) of the following platforms: Bachelor's Degree Project management skills and ability to lead key customer and internal product meetings Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. Full time Travel: Relocation Eligible: The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
    $105k-137k yearly est. 1d ago
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  • Remote Trust & Risk Operations Lead (Legal Liaison)

    Whatnot

    Remote lead shop operator job

    A dynamic e-commerce company in San Francisco is seeking a Legal Trust & Risk Lead. This role involves triaging inquiries, improving workflows, and liaising between Legal and operational teams. Ideal candidates will have 4+ years in Trust & Safety or Legal Operations, strong judgment, and exceptional communication skills. A competitive compensation package including benefits and equity is offered. #J-18808-Ljbffr
    $93k-163k yearly est. 1d ago
  • Vendor Operations Lead

    Stripe 4.5company rating

    Remote lead shop operator job

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Vendor Operations Lead is a pivotal partner to the Global Sales/Global Sales Vendor team, focused on enhancing the effectiveness of strategic initiatives and ensuring robust business operations. This role is responsible for leading and managing the internal business rhythms (e.g., Weekly Business Reviews), compiling and analyzing essential sales performance reports, developing Vendor Go-to-Market standard operating procedures and providing high-impact strategic leverage to the leadership team. The Vendor Operations Lead ensures the organization possesses reliable data and standardized processes to make informed decisions about growth and sales execution. What you'll do Responsibilities Business Review Management: Lead the preparation, data compilation and final packaging of materials for key leadership forums, including Weekly Business Reviews (WBRs) and Quarterly Planning sessions, ensuring high-quality presentations. Sales Reporting and Analysis: Oversee the compilation, analysis and distribution of regular and ad-hoc sales performance reports, growth metrics and progress updates against sales targets for the Global Sales Vendor leadership team, providing actionable insights. GTM Documentation and Optimization: Direct the development, documentation, and maintenance of Standard Operating Procedures (SOPs) and process playbooks that ensure Go-to-Market (GTM) alignment and drive optimal operational execution to successfully achieve targets. Strategic Business Operations: Provide proactive, high-leverage organizational and business operations support to Global Sales Vendor leadership teams for critical initiatives, off-sites and planning cycles, enhancing strategic outcomes. Automation Initiatives: Identify, propose and implement opportunities to automate reporting and repetitive tasks, driving increased business productivity and focus across the GSV team. AI Enhancement of Business Operations: Explore and implement AI-driven solutions to enhance business operations, improve data accuracy, streamline processes and facilitate more effective decision-making across the organization. Internal Communication Management: Manage and coordinate communication flows regarding strategy shifts, reporting changes and process updates across global sales teams, ensuring clarity and alignment. Root Cause Analysis (RCA): Conduct thorough Root Cause Analysis on reporting discrepancies and vendor process deviations, ensuring data integrity and process compliance to achieve strategic goals. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor's degree in Business Administration, Operations Management, or a related field. 5+ years of experience in a role focused on Sales Operations, Business Operations or Sales Enablement Support with a proven track record of leadership and strategic impact. Demonstrated proficiency in creating business reports and preparing executive-level presentation materials (e.g., WBRs, QBRs). Expertise with CRM platforms (e.g., Salesforce) and experience in extracting and analyzing data for reporting purposes. Strong documentation skills with experience in developing clear, concise Standard Operating Procedures (SOPs) for sales and operational teams. Advanced analytical skills, with the capability to interpret sales performance data and identify actionable trends. Preferred qualifications Experience operating with a high degree of autonomy in a geographically distributed team environment spanning global time zones. Background in managing complex project timelines and providing strategic administrative support in a fast-paced environment. Certification in project management or business analysis methodologies. Proficiency with BI/Data visualization tools (e.g., Tableau, Looker) or advanced skills in spreadsheet software for sophisticated sales reporting. Competencies Exceptional organizational and time management skills required for coordinating business rhythms and executive-level initiatives. Excellent written and verbal communication abilities, particularly in distilling complex data into clear and compelling takeaways for diverse audiences. Proactive problem-solving mindset with a strong bias for action and meticulous attention to detail. Ability to work independently, navigate ambiguity, and effectively strategically align across multiple leadership stakeholders and their initiatives.
    $87k-130k yearly est. Auto-Apply 2d ago
  • LEAP 1AC Continued Operational Safety Leader

    GE Aerospace 4.8company rating

    Remote lead shop operator job

    SummarySystems engineering is a cross-functional engineering discipline centered on an approach, mindset, and process. All activities that consider both the business and the technical needs of the customers with the goal of providing a quality product that meets the users needs. It is a discipline that executes a robust process of design, creation, and optimization of systems, consisting of identification and quantification of system requirements, creation of alternate system design concepts, performance of design trade studies, selection and implementation of the best designs and verification that the design is properly integrated and executed. It is a process that proceeds from concept to production to operation. Impacts approaches, projects, programs and ways of working in the area of LEAP-1A and LEAP-1C NPI certification. Deploys certification process knowledge to effectively and efficiently execute high impact, high visibility program initiatives in the areas of product safety, reliability, compliance, cost of ownership, and multi-generational product plans. Has significant input into priorities, guided by operating practices & procedures that are shaped by the role. The role has moderate autonomy, requiring high level of operational judgment.Job Description Roles and Responsibilities Leads continued operational safety activities for the LEAP 1AC program. Manages FMD execution and driving to closure with appropriate priority and urgency. Coordinates across multiple organizations to ensure execution and coaches/mentors on Agency interations. Manages proper coordination between applicant, Safran, ODA, and agency functions. Manages the overall product operational safety strategy and execution. Developing specialized knowledge in engine operational safety. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development and ensure delivery within area of responsibility. Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market Uses judgment to make decisions or solve moderately complex tasks or problems in areas of engine field management and safety. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions. Acts as a resource for colleagues with less experience. May lead medium projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field. Required Qualifications Bachelor's degree in engineering from an accredited university or college Minimum of 5 years of experience in systems engineering This role requires access to US export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a US Person as one of the following: US lawful permanent resident, US Citizen, have been granted asylee or refugee status (i.e.), protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Desired Characteristics Master's degree in engineering from an accredited university or college Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills. The base pay range for this position is $150,000 - $200,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on January 28th, 2026. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position
    $150k-200k yearly Auto-Apply 1d ago
  • Clinical Operations Lead

    Praxis Precision Medicines

    Remote lead shop operator job

    Location: This position may be performed remotely but requires flexibility and willingness to travel as needed. We're looking for a dynamic clinical operations leader who thrives in fast-paced, high-impact environments. You've led complex or global clinical studies and know how to drive progress without getting bogged down in bureaucracy. You're energized by ambiguity, value accountability, and collaborate deeply across functions to deliver real results. You act with urgency because you know patients are waiting, and you're driven by a passion for meaningful change. Whether you've learned from hard-earned lessons or helped build high-performing teams, your impact matters more than job titles. If you're ready to do your most important work yet, we want to meet you. This role will have shared responsibility for the strategic and tactical operational leadership across clinical programs, achieving quality and timely completion, with on target spending with established budgets. This individual will ensure successful delivery and execution of studies, including creating and managing study timelines, budgets and study management plans. What will set you apart? Own outcomes. Drive studies from protocol to database lock like you're on a mission. Lead without silos. Work and coordinate cross-functionally with medical, regulatory, CMC, data management, and external partners to work seamlessly and break through roadblocks. Challenge the default. Question timelines, vendors, processes - and propose better ways. Don't accept “that's how it's always done.” Move at speed. If you are driven by urgency and impact, you will thrive here. We don't track timelines - we beat them! Sweat the strategy. Understand the “why” behind the science and shape the “how” behind each trial. Own it like it's yours. We treat this company like it's ours - because it is. We lead with initiative, stay invested, and deliver outcomes that make a difference. Primary Responsibilities Lead the study team to design, develop, execute and deliver clinical studies in accordance with clinical development plans and strategy and according to established timelines and budget. Serve as a Clinical Operations representative at the program level and liaise cross-functionally to support efficient and timely execution of studies within a clinical program. Monitor progress of clinical study activities and report on the progress of the clinical trials within an assigned program, including budget and timelines. Lead the evaluation, selection, and oversight of CROs and other vendors to ensure successful clinical study implementation and execution on assigned clinical program. This includes guidance on the framework for contract negotiations and vendor selection, and review and approval of vendor contracts and scope of works. Provides strategic and tactical guidance in risk management and anticipate/recognize risks and issues on assigned programs and associated studies; manage resolution and/or escalation of study related issues with management. Contribute to the writing and review of clinical documents such as protocols, informed consent forms, investigator brochures, monitoring plans, clinical study reports and DSURs on assigned program. Liaise with clinical site staff and investigators as appropriate to ensure optimal Sponsor-site relationships. May perform the Clinical Trial Manager (CTM) function on one or more trials as needed. Direct initiatives to identify and implement best practices and continuous improvement plans in Clinical Operations. Qualifications and Key Success Factors Bachelor's degree required; in a scientific field helpful, advanced scientific degree a plus 8+ years Industry experience directly managing clinical trials required. Must have worked within sponsor organization, although can be in combination with academic and CRO experience. In-depth knowledge of clinical study operations, ICH-GCP Guidelines and other applicable regulatory requirements. Demonstrated experience in study management/monitoring, as well as working, negotiating and managing performance of CROs and other external partners supporting study execution Experience mentoring and directing members of clinical operations teams Experience working with cross functional team members (e.g., Quality Assurance, Data Management, Biostats, Medical Writing, Safety, Clinical Supply Chain, Finance) Intellectual curiosity: ability to think critically in a fast-paced environment, with a keen sense of urgency and demonstrated creative problem solving. Highly organized, detail-oriented, and self-motivated and able to work autonomously, with a passion to deliver quality results Strong verbal and written communication skills with an ability to build relationships internally and externally The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement. You'll need comfort with screen work, basic hand coordination, and focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Compensation & Benefits At Praxis, we believe that taking care of our people (and their people) is important, so we provide a world class benefits package to help you thrive. This includes 99% of the premium paid for medical, dental and vision plans. We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future? We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP. We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns. Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring. We aim high, collaborate hard, and produce results. Let's achieve the impossible together! Annualized Base Salary$170,000-$215,000 USD Company Overview Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. At Praxis we share a common vision of reshaping the human condition into a more freeing and fulfilled existence by developing high impact medicines for patients and families affected by and living with complex brain disorders. Our core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members. Diversity, Equity & Inclusion Guided by our core values, at Praxis Precision Medicines, Inc. we continue to DARE FOR MORE to advance, promote, and champion diversity, equity, and inclusion by encouraging individuals to bring their authentic selves and perspectives to work each day. We are an equal opportunity employer and committed to providing opportunities to all qualified applicants without regard to race, religious creed, color, gender identity or expression, age, national origin, sexual orientation, disability, genetics, military service and veteran status, or any other characteristic protected by federal, state, or local laws. Attention: Job Scam Alert Praxis has recently become aware of fraudulent job recruitment postings from individuals claiming to represent Praxis. These postings seek financial information in connection with fraudulent opportunities for employment. If you suspect any fraudulent activity or misrepresentation in connection with a Praxis job opportunity, please report it to ***************************. Praxis does not accept unsolicited submissions from recruitment agencies for open positions. We ask all recruitment agencies to refrain from contacting any Praxis employee regarding any position. All unsolicited resumes submitted by recruitment agencies to any Praxis employee in any form or method will be deemed to be the property of Praxis, and Praxis explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruitment agency.
    $170k-215k yearly Auto-Apply 14d ago
  • Revenue Operations Lead

    Typeform

    Remote lead shop operator job

    Who we are Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year-and integrates with essential tools like Slack, Zapier, and Hubspot. Typeform is fully remote by design. For this role, we can hire candidates based in the ET timezone in the US. About the Role Typeform is scaling globally - across customers, markets, and go-to-market motions - and our systems need to scale with us. Right now, some of our most critical revenue and support workflows are early-stage, fragmented, or manually held together. Product data doesn't always flow cleanly into our GTM tools. Support teams don't always have the context they need to hit SLAs. Partner data lives in too many places. And high-intent product signals (like PQLs) take far too long to reach Sales. This role exists to fix that. As Revenue Operations Lead, you'll be the technical owner who connects product, data, support, and GTM systems - building the foundations that reduce churn, enable international growth, and power our next stage of revenue scale. This is a hands-on, high-impact role for someone who enjoys messy systems, complex integrations, and turning ambiguity into structure. Things you will do: Own and evolve the Support Operations infrastructure Take full ownership of our Zendesk setup, including widgets, automations, and bots. Build and maintain Zendesk data pipelines so Support teams have the right customer context (plans, SLAs, product signals) at the right time. Partner closely with Product and Engineering to ensure backend systems integrate cleanly with Support tooling. Build GTM-ready data pipelines Design and architect data pipelines that connect our product, warehouse, and GTM systems. Translate Product Qualified Leads (PQLs) and Product Qualified Accounts (PQAs) into actionable, automated workflows for Sales. Eliminate manual processes that currently delay outreach by weeks. Enable international and scaled motions Lead the technical enablement of Zendesk bots and workflows for international markets. Support scaled CS initiatives through tooling, automation, and content delivery infrastructure. Ensure our systems are ready for global growth - not just today, but long-term. Turn field feedback into product insight Build the infrastructure and reporting that synthesizes feedback from Support, Sales, and CX. Create clear, consistent formats for sharing insights with Product Managers. Ensure real customer signals influence product decisions. Stand up partner data tracking Architect and maintain partner data tracking across tools like Crossbeam and PartnerStack. Ensure partner attribution, performance tracking, and reporting are reliable and always on. Provide timely, accurate data to inform partner strategy and investment decisions. What you already bring to the table: Proven experience in Revenue Operations, Sales Operations, or a similar technical GTM role with a growing SaaS organization. Deep experience owning and optimizing complex GTM tech stacks. Strong data skills, including comfort working with SQL and data pipelines. Experience with Reverse ETL or data integration tools (e.g. Census, Hightouch, or similar). A strategic mindset - you design systems with long-term business goals in mind. A hands-on approach and comfort working in early-stage or evolving environments. No one likes a guessing game - that's why we're transparent about the salary range for this role. In addition to the base, we offer a 5-10% bonus depending on your level and performance. The range is broad because we tailor total compensation based on your location, experience, education, and skillset. We also want to ensure equitable pay across the team and alignment with market data - but let us handle those details. We're committed to clarity and honesty, so feel free to ask us anything along the way. Pay range$100,000-$150,000 USD *Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual's unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results. We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind-whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.
    $100k-150k yearly Auto-Apply 9d ago
  • Analytics Lead - Operations

    Cotulla Education

    Remote lead shop operator job

    Training Tomorrow's Technicians to Become Skilled, Employable, and Essential ABOUT US - Big Changes, Better Benefits - Join us today! At Cotulla Education, home to the Aviation Institute of Maintenance, Centura College, Tidewater Tech, and American Lineman College, we are dedicated to transforming lives through hands-on, career-focused education. Our mission is to empower students to achieve their professional dreams in high-demand fields like aviation, healthcare, information technology, and skilled trades. With experienced faculty providing personalized support, our graduates emerge as future leaders ready to make a significant impact in their communities. Join us in shaping the careers of those who will build and maintain our world and embark on a transformative journey towards a fulfilling career. The Analytics Lead reports to the Director of Business Intelligence and partners closely with the Chief Operating Officer (COO) to translate operational questions into clear definitions, repeatable metrics, and decision-ready insights. This role owns a portfolio of operational reporting and analysis (e.g., campus performance, student journey health, exceptions and root causes) and drives a consistent operating cadence through recurring scorecards, deep dives, and follow-up actions. The role requires strong stakeholder management, comfort with ambiguity, and the ability to combine data with on-the-ground operational context (including periodic campus visits). Job Functions, Duties and Responsibilities Own an Operations Analytics portfolio for the COO, including recurring executive scorecards, KPIs, and exception reporting across campuses and central operations. Develop, maintain, and enhance dashboards and self-service reporting (primarily Tableau) that track operational health and key performance indicators. Provide ad hoc analysis and rapid decision support for the COO (e.g., variance analysis, root cause investigations, scenario comparisons, and operational trade-offs). Facilitate KPI definition and alignment with stakeholders; document metric definitions, business rules, and data sources to ensure consistency across the organization. Conduct periodic campus visits to map key processes, validate how data is captured, identify operational friction points, and translate findings into actionable recommendations. Assess options for process improvement, including business process modeling and measurement plans to evaluate change impact. Validate accuracy of operational reporting by reconciling outputs to source systems and identifying anomalies; escalate data quality issues to the BI team with clear reproduction steps. Create clear written and visual narratives (briefs, one-pagers, meeting-ready summaries, and slide decks) that communicate insights and recommended actions to executives and campus leadership. Education Master's preferred; background in Business, Analytics, Industrial Engineering, Operations, or Economics strongly preferred. Experience/Skills 5+ years of experience in an analyst role supporting Operations, Strategy, Finance, or an executive stakeholder (higher education work experience is required). Demonstrated experience translating ambiguous business questions into measurable definitions, analysis plans, and decision-ready deliverables. Advanced Tableau (or equivalent BI platform) expertise designing, optimizing, and maintaining executive-grade dashboards, scorecards, and automated reporting. Advanced SQL for complex querying, joins, transformations, and data validation across multiple sources; Snowflake or comparable cloud data warehouse experience preferred. Advanced Excel/Google Sheets skills, including large-dataset analysis, complex formulas, pivoting, and rapid analytical prototyping. Strong experience translating raw operational data into KPIs, metrics frameworks, and longitudinal performance tracking. Proven ability to structure, analyze, and validate data pipelines and reporting logic to ensure accuracy, consistency, and auditability. Experience with process analytics, including process mapping, bottleneck analysis, and measurement of operational improvements over time (Lean/Six Sigma a plus). Ability to produce concise, executive-ready analytical outputs, including data visualizations, written insights, and decision-support materials. Proficiency with Microsoft 365 analytics and presentation tools; familiarity with operational systems (SIS, CRM, LMS) and cross-system data integration preferred. Ability and willingness to occasionally work outside of regular business hours for urgent executive requests, critical meetings, or deployments, as needed. Ability and willingness to travel locally and/or overnight for campus visits and operational reviews (estimated 10-20% travel). This is a full time remote position typically working standard business hours Monday - Friday. The salary for this position is $115,000 - $140,000 per year. In addition to a competitive base salary we offer a comprehensive benefits package, including: 401(k) and Matching: Secure your future with our competitive retirement savings plan. Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy. Life Insurance: Peace of mind with life insurance options. Parental Leave: Support for new parents during important life transitions. Paid Time Off: Recharge with paid time off to promote work-life balance. Retirement Plan:Additional options to help you save for retirement. Employee Assistance Program: Access to resources for personal and professional support. Tuition Reimbursement: Invest in your future with financial support for further education. Cotulla Education is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.
    $115k-140k yearly Auto-Apply 1d ago
  • Operational Resilience Lead - REMOTE

    Jobgether

    Remote lead shop operator job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Operational Resilience. In this role, you will play a pivotal part in driving operational resilience across the organization. You will lead initiatives that focus on process engineering and risk management while ensuring continuous improvement and compliance with corporate guidance. Your expertise will influence how the organization identifies and addresses gaps in operational processes, contributing to a stable and resilient operational environment. This position not only demands strategic thinking but also promotes collaboration across various departments to enhance the overall enterprise risk profile.Accountabilities Drive operational resilience through documentation, testing, and governance programs. Identify gaps in process documentation and continuity plans. Build programs and plans that adhere to corporate guidance while accommodating specific enterprise needs. Requirements Bachelor's degree or equivalent experience. 7+ years of relevant professional experience in Risk Management, Governance, or Control testing. Sound knowledge of Risk and Controls practices. Proven ability to identify issues/defects and recommend solutions. Excellent written and verbal communication skills. Strong analytical skills and ability to meet operational deadlines. Detail-oriented, well organized, and a self-starter. Benefits Health care coverage designed for the mind and body. Generous time off to keep you energized. Access to resources for continuous learning and career growth. Competitive pay and retirement planning. Family-friendly perks for partners and children. Additional retail discounts and referral incentive awards. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $74k-126k yearly est. Auto-Apply 4d ago
  • Workplace Operations Lead

    Nerdwallet 4.6company rating

    Remote lead shop operator job

    At NerdWallet Small Business, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do. NerdWallet Small Business is seeking an experienced Office Lead to join our team. You will work closely with the Leaders in the New York office and be responsible for overseeing the office's day-to-day operations, ensuring smooth and efficient operations. This role requires excellent communication skills, strong multitasking abilities, and a proactive, friendly approach that brings positivity and pride to every interaction. A successful candidate will take ownership of the office, anticipate needs, and thrive on keeping things in order. They'll bring structure and energy to a busy, fast-paced office - someone who notices what needs to be done, acts quickly, and follows through to completion. Where you can make an impact: * Own all aspects of daily office operations - ensure cleanliness, readiness, and professional presentation of all workspaces. * Greet and host guests; manage visitor logistics, sign-ins, and meeting room readiness. * Maintain office supplies, food and beverage inventory, and other items that support day-to-day needs. * Partner with onsite leadership, IT, Recruiting, and HR teams for onsite tasks. * Assist with any setup for internal meetings, visiting teams, investor visits, and board meetings. * Liaise with building management for maintenance and access issues. * Support your in-office colleagues with ongoing tasks and projects. * Oversee a team member operating the Phoenix office. * Handle mail and courier services - collect, sort, and distribute deliveries promptly. You are: * Resilient: Able to thrive in a fast-paced environment, with an aptitude for time management, organization, and communication. Steady under pressure, positive, and adaptable. * Proactive: Take initiative, follow through reliably, and work with a sense of urgency. Anticipates needs - doesn't wait to be told. * Detail-oriented: Achieve thoroughness and accuracy when completing a task and make a conscious effort to understand causes instead of just the effects. * Articulate: Build effective working relationships with teams through clear, reliable verbal and written communication. * Dependable: Possess a strong understanding and ability to handle confidential information. * Balanced personality: Polished enough for executives, grounded enough for everyday needs. Your Experience: * 5+ years of administrative or office management experience, ideally in a dynamic or fast-paced environment. * Proven ability to handle multiple priorities with efficiency and calm. * Strong organizational and time-management skills; meticulous attention to detail. * Clear and confident communication skills, both written and verbal. * Experience with Google Workspace and Slack. * Independent, proactive, and comfortable making smart decisions without waiting for direction. * Exercises good judgment, tact, and discretion in all interactions. Where: * This role will be based in New York, New York and in-office 5 days per week. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) * Industry-leading medical, dental, and vision health care plans for employees and their dependents * Rejuvenation Policy - Flexible Vacation Time Off + 11 holidays + holiday company shutdown * New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care * Mental health support * Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests * Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution * Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend) * Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends) Have Some Fun! (Nerds are fun, too) * Nerd-led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities * Hackathons and team events across all teams and departments * Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction * Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) * 401K with 4% company match * Be the first to test and benefit from our new financial products and tools * Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar * Disability and Life Insurance with employer-paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see: * E-Verify Participation Poster (English+Spanish/Español) * Right to Work Poster (English) / (Spanish/Español) #LI-Onsite #LI-5
    $120k-154k yearly est. 50d ago
  • Operational Excellence / PPI Divisional Lead

    Invitrogen Holdings

    Remote lead shop operator job

    Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description As the Operational Excellence / PPI Divisional Lead at Thermo Fisher Scientific, you will play a pivotal role in driving world-class operational improvements. This is your opportunity to collaborate with outstanding leaders and successfully implement strategies that determine our Division's long-term success! Responsibilities Develop an operational excellence vision and strategy aligned with the Division's goals. Mentor leaders to communicate and deploy these strategies, setting clear expectations. Find opportunities for process improvement, cost reduction, and efficiency gains. Apply Lean, Six Sigma, and TQM approaches to enhance performance. Mentor colleagues to proactively identify and implement improvements. Lead the Divisional PPI Steering Committee to ensure a robust pipeline of improvement projects. Monitor progress using benchmarks and implement corrective actions as needed. Partner with customers to roll out technology solutions that boost operational efficiency. Foster a culture of continuous improvement and innovation. Stay updated on emerging trends and regulatory requirements. Requirements 10+ years of related experience leading operational excellence, process improvement, or quality management in a large, complex organization. Bachelors degree or equivalent required. Proven experience in operational excellence roles, preferably within a global organization. Demonstrated success in driving continuous improvement initiatives. Accreditation in Lean, Six Sigma, or other acknowledged operational excellence methodologies. Experience leading kaizen events including elements such as standard work, process invention, SIPOC, strategy deployment, A3 Thinking, value-analysis/value engineering, error-proofing, material flow, Heijunka, and kanban. Demonstrated history of translating strategy into execution and achieving tangible business outcomes by implementing operational efficiency programs. Strong analytical, problem-solving, and data-driven decision-making skills. Excellent communication, facilitation, and interpersonal skills, with the ability to cultivate positive connections and influence collaborators at all levels. Demonstrated experience in change management and leading cross-functional teams. Proficient in using data analysis and visualization tools (e.g., Tableau, Power BI). Prior knowledge of implementing technology solutions to drive operational efficiency is beneficial. Understanding industry-specific regulations and guidelines for operational excellence. Understanding of applicable regulatory requirements and industry mentorship (esp. FDA, EMA, ICH, ISPE). Audit experienced is preferred. Excellent Benefits Benefits & Total Rewards | Thermo Fisher Scientific Medical, Dental, & Vision benefits-effective Day 1 Paid Time Off & Designated Paid Holidays Retirement Savings Plan Tuition Reimbursement OTHER Relocation assistance is NOT provided Must be legally authorized to work in the United States now or in the future, without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening
    $68k-113k yearly est. Auto-Apply 14d ago
  • Operations - Platform Leader

    PGA Peck Glasgow

    Remote lead shop operator job

    Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Platform Leader to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Responsible for increasing platform EBITDA, growing top-line revenue and working closely with branch leaders, sales leaders and producers to help grow market share. Also responsible for the growth and health of our business by ensuring we maintain high retention and consistently hit new business targets Drive strategic growth throughout the platform; sourcing deals, recruiting producers and managing sales leaders to foster an environment of accountability and recognition Responsible for client perpetuation, institutionalizing key client relationships and maintaining a high service level with the support of others in the region Responsible for proactively developing agency associates and developing producers to ensure organic growth of the agency in an environment that is ever evolving Work to develop a strong carrier strategy for the platform and implement the strategy to ensure uniformity across the platform resulting in higher commissions Review and approve agency financials and ensure agencies deliver KPI's as excepted Actively source the industry for acquisitions and begin conversations with owners to highlight selling to the Hilb Group Work closely with branch leaders and platform accounting/finance teams to ensure data integrity input within operations Collaborate with other platform leaders and the corporate team to ensure transparency and consistency across the organization, supporting corporate goals Qualifications: Education: College degree Certification: Appropriate Industry License At least 8 years of Agency Leadership Ability to effectively lead and coach a team of senior leaders Financial understanding and planning Highly capable of managing all business operations Ability to build effective relationships inside and outside of the agency Ability to effectively manage multiple projects simultaneously Exceptional attention to detail, deadline oriented and ability to work independently Strong communication skills, verbal, written and interpersonal Physical: Visual ability for reading, writing and reviewing documents. Hearing and verbal ability to fully participate and interact in meetings and on the telephone. Manual dexterity for work on computer. Other: Travel may be required to fulfill the requirements of this position. Benefits: Company Paid Life Insurance, Long-Term and Short-Term Disability. Medical, Dental, Vision and FSA/HSA plans. 401(k) with company match. Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. Generous PTO. An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
    $68k-113k yearly est. Auto-Apply 41d ago
  • AI Operations Lead

    Point Wild

    Remote lead shop operator job

    Point Wild helps customers monitor, manage, and protect against the risks associated with their identities and personal information in a digital world. Backed by WndrCo, Warburg Pincus and General Catalyst, Point Wild is dedicated to creating the world's most comprehensive portfolio of industry-leading cybersecurity solutions. Our vision is to become THE go-to resource for every cyber protection need individuals may face - today and in the future. Join us for the ride! About the Role Point Wild is building Lat 61, a platform that ingests, normalizes, and enriches diverse data sources to power AI agents, analytics, and decision-making systems. In this role, you will lead the AI Infrastructure and Operations team for Lat61, and drive the implementation, operation, and maintenance of AI/ML capabilities across the platform, turning data into intelligence that drives new value for customers and internal operations. You will own Lat61 AI operations, lead a team of engineers, and deliver practical AI use cases that scale. From retrieval-augmented generation (RAG) pipelines and intelligent agents to advanced analytics and predictive models, your work will ensure AI is embedded seamlessly and responsibly across Lat 61. Day to Day Own AI Operations and Infrastructure: Define and execute the overarching AI/ML infrastructure and operational strategy for Lat 61, ensuring scalability, robustness, and responsible use of AI. Team Leadership: Lead, mentor, and grow a team of AI engineers, fostering a culture of innovation, collaboration, and delivery excellence. AI Use Case Delivery: Translate business opportunities into technical designs and working AI solutions, prioritizing MVPs with measurable business impact. Integration with Platform: Partner with the Data Architect, Product Owners, and Engineering teams to integrate AI components into the Lat 61 platform. Governance & Responsible AI: Establish and enforce best practices around AI ethics, model governance, bias monitoring, and secure deployment. External Trends & Standards: Stay ahead of emerging AI trends, frameworks, and tools, ensuring Point Wild remains on the cutting edge. What you bring to the table Proven track record as an AI/ML architect, tech lead, or senior AI engineer, delivering production-grade AI systems at scale. Experience leading an AI Operations/Production team in a B2B SaaS environment. Deep knowledge of machine learning, LLMs, and AI frameworks (e.g., PyTorch, TensorFlow, LangChain, Hugging Face). Hands-on experience with vector databases, embeddings, graph data structures, and retrieval-augmented generation (RAG). Strong background in multi-cloud AI deployment (AWS, Azure, GCP), containerization, and MLOps. Experience leading and mentoring engineering teams; comfortable setting technical direction and ensuring execution. Strong business acumen and ability to translate business goals into AI-powered use cases. Excellent communicator and collaborator, skilled at leading design sessions and making trade-offs under tight timelines. #LI-Remote As part of Point Wild, you will: Solve real customer problems. Point Wild's point solutions allow consumers to address their immediate cyber protection needs. Our mandate is to continuously anticipate our customers' evolving digital security needs to create best-in-class solutions aimed at keeping them safe. See your impact. We are a scrappy, nimble organization where individual contributions are needed and valued. You will see your impact every day. Accelerate your career. As we expand, you will have the opportunity to learn new technologies, products, and markets in a fast-paced, growth-oriented environment. Most importantly, you'll get to work with other talented people at a company where people matter. If you want to put your fingerprint on an organization and leapfrog your growth, this is the place for you. In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination or harassment based on “protected categories,” Point Wild is committed to being an inclusive community where all feel welcome. Whether blatant or hidden, barriers to success have no place at Point Wild. Important privacy information for United States based job applicants can be found here.
    $68k-113k yearly est. Auto-Apply 13d ago
  • Shop Your Way - Head of Legal Solutions (Credit & Loyalty)

    Shop Your Way

    Remote lead shop operator job

    Do you consider yourself an innovator, a builder, a game-changer? Do you have what it takes to transform the payments, loyalty, and commerce space? Do you want to help develop and scale truly “never been done before” services and technologies? If yes, then we want to hear from you at Shop Your Way SYW OverviewShop Your Way (“SYW”) is a high-growth FinTech and e-Commerce enablement platform that leverages a proprietary technology infrastructure to service some of the largest and most innovative brands in America. SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard, along with a leading mobile app and digital destination. When bundled together as part of our Pay Your Way (“PYW”) service, we have a truly differentiated loyalty + credit solution for our business partners and their customers, without the hassle of setting up a direct credit relationship with a bank or underwriter. This integrated module makes it easy for Partners of any size to improve their conversions, drive new revenue, save on transaction and payment costs, and create more repeat business. Today, we're providing this “loyalty-card as a service” to Raise (gift cards) and Way (mobility) - two of the “Andreessen Horowitz Top 50 Marketplaces” - and other national brands. Now, we're expanding our offering to include other new application services while also unlocking new channels. SYW is at an exciting inflection point, built for scale and driving growth. Key Highlights include:● Recent investment of +$30M of “growth capital” from Private Equity / Hedge Fund sponsor● Long-term strategic partnership with Citibank powering a multi-billion dollar credit portfolio● Compelling pipeline of New Business Development initiatives, focused on SYW 5321 Card Externalization (“loyalty-card as a service”)● Proprietary, best-in-class loyalty and data technology platform built to power $10+ billion of partner business● A sizable (9 million active) yet hyper local member base of active shoppers● A valuable rewards currency, with more new places to burn - from gift cards to sports media to parking, car wash, electrical vehicle charging to crypto and ETFs● A multi-tender, proprietary “wallet” with rewards, gift cards, and credit● Platform can be white-labeled and quickly integrated into existing retail and loyalty systems ************************* Role Summary: Head of Legal Solutions (Loyalty + Credit) The Head of Legal Solutions (Loyalty + Credit) is responsible for leading, driving, and implementing all legal, risk, compliance and related initiatives for the SYW Rewards and Mastercard programs. Notably, this role will serve as the Legal Lead with our partners at Citibank and elsewhere. This leader will build the foundation for compliance based marketing in the fintech space. GROW THE BUSINESS (80% FOCUS) Lead initiatives and manage high-impact special project work streams with a results-driven focus to deliver solutions across: credit and lending, consumer protection & privacy, and financial services marketing Translate new business development strategy, goals, and initiative details in a succinct and clear manner; provide direction and guidance on the programs for/with/to Citibank Accelerate speed to market of new opportunities by being the single point for legal review of contracts, as well as with Citibank Develop the legal operating model and processes that move with speed while maintaining the required level of risk and compliance rigor Engage with the product and function coverage teams, in order to partner to develop and apply Program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework Develop creative solutions and well-reasoned legal-business cases that accelerate and advance the go-to-market efforts Advise function/business/product management and teams on regulatory and compliance issues; develop and “sell in” credible challenges and arguments in favor of the solutions Serve as a subject matter expert on Citi's Compliance programs. Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk RUN THE BUSINESS (20% FOCUS) Oversee the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product Anticipate and address potential legal risks with business partners Analyze and scope the impact of new and complex regulatory developments across senior function/business/product, including cross partner implications Manage strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit Serve as the senior compliance risk officer responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels Understanding the evolution of the Consumer Financial Protection Bureau (CFPB) to guide our business as we continue to evolve both our technology and marketing platforms Design and lead compliance and control reviews Requirements: J.D. Degree with a minimum of 8+ years or proven hands-on experience driving and supporting credit product, credit marketing, and credit risk/compliance programs across branded, co-branded, and/or general-purpose cards Deep understanding and experience in consumer lending and protection, including Compliance laws, rules, regulations, risks and typologies; including but not limited to CCPA, TCPA, GDPR, and more3+ years experience with credit card marketing Fair Lending & Consumer Financial Protection Act expert Experience with advising teams leveraging algorithms and business specific data to serve credit card ads to potential customers Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging Excellent written, verbal and analytical skills Must be a self-starter, flexible, innovative and adaptive; able to successfully navigate complex and novel legal/business situations Highly motivated, strong attention to detail, team oriented, organized
    $36k-63k yearly est. Auto-Apply 60d+ ago
  • CX Operations Lead

    Mento

    Remote lead shop operator job

    Mento is a human and AI coaching company with the mission to help people perform their best at work. We're reinventing how companies develop their talent by pairing them with top operators in their field for 1-on-1 coaching and mentorship, and leveraging AI technology to build a solution that can scale our impact. We're empowering the employees at the fastest-growing companies, with 5x user growth and 3x revenue growth in the past year. Our partners include Anthropic, Gusto, Hims & Hers, Whatnot, 1Password, Brex, Vercel, and Cox Enterprises. About The Role As Mento's CX Operations Lead, you'll build the operational backbone that enables our Customer Experience team to deliver exceptional outcomes at scale. This is a systems-building role where you'll transform reactive, manual processes into proactive, automated workflows that drive account health, member satisfaction, and seamless onboarding. You'll own the operational machinery behind renewals, member engagement, and account success - designing the systems, dashboards, and cross-functional processes that help us grow 2-5x while maintaining the personalized, high-touch experience our partners expect. Starting with hands-on execution of critical workflows, you'll evolve the role toward continuous improvement through process optimization, automation, and data-driven decision-making. Key Responsibilities: Own the operational rhythm of customer success - manage renewals tracking and design systems to move accounts toward positive health indicators (high member satisfaction, 100% seat utilization, strong engagement, and renewal readiness) Design and execute partner implementation and member onboarding at scale - build seamless, automated onboarding experiences using HubSpot, Zapier, and Slack that feel personalized while reducing manual touchpoints Continuously optimize processes - identify bottlenecks, inefficiencies, and opportunities for automation; run experiments to improve speed, accuracy, and scalability across CX operations Own day-to-day partner operations - serve as the operational hub for partner accounts, managing ongoing requests, coordinating cross-functional responses, troubleshooting issues, and ensuring seamless communication between partners, members, and internal teams Own key member touchpoints - conduct discovery calls with new members to understand their goals and context, facilitate match calls to ensure strong coach-member fit, program extensions, and any member-facing moments that require personal attention and care Drive member activation and engagement - proactively reach out to members who are underutilizing coaching, troubleshoot roadblocks, and create accountability for members to get maximum value from their coaching experience Partner and Member feedback loops - systematize how member feedback (surveys, NPS, support tickets) gets captured, analyzed, and turned into actionable insights for Product, Coaching, and CX teams Vendor and tool management - evaluate, implement, and manage integrations or new tools that improve CX team efficiency (e.g., scheduling tools, survey platforms, communication automation) You're Excited About This Opportunity Because You… Are energized by 0-1 challenges where you build systems from scratch, own your priorities, and make decisions without needing constant direction Thrive on process improvement - you see multi-step manual processes and instinctively design structure, automation, and clarity while maintaining the human touch Love connecting with people AND building systems - you're equally energized by a great member conversation and by designing the automation that makes those conversations more impactful Are highly technical and tool-savvy - you're fluent in HubSpot, Zapier, and CRM architecture; you learn new tools quickly and aren't afraid to roll up your sleeves Have a customer-first mindset - you understand that operational excellence ultimately serves better member and partner outcomes, and you balance efficiency with quality Move quickly with attention to detail - you ship fast but sweat the small stuff; you know that broken workflows and dropped balls erode trust Are highly organized and able to prioritize and juggle multiple tasks Love working with partners - you're energized by building trusted relationships with client stakeholders, understanding their organizational goals, and becoming their go-to problem solver Preferred Qualifications 2+ years in customer success, member operations, or customer/revenue operations (preferably at a B2B SaaS or tech company) Proven track record in member-facing or client-facing roles in fast moving tech startups - experience conducting discovery calls, onboarding conversations, or relationship management with strong interpersonal skills Project management and process improvement experience with measurable results Experience supporting account management or customer success teams through renewals cycles, onboarding programs, or expansion motions Located where a majority of our partners are: SF, LA, NY Why Work with Us? We are a company dedicated to empowering professionals to live meaningful careers. That starts with our culture at Mento. You're very excited about being part of a team crafting novel ways for people, teams, and companies to unlock their performance, growth, and how we all work together. We work hard to foster a workplace built around trust, respect, collaboration, and having fun. We believe that feeling comfortable and safe at work is critical to creativity and productivity. Work-life balance should be your right, not your reward. As long as you are getting your work done and being accountable to your teammates, we don't care when, where, or how you work. We are a highly collaborative work-environment where every team member plays a critical role in building our products, shaping our culture, and growing our business. This is a unique opportunity to join an early-stage, mission-driven team. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you're passionate about helping more people feel and perform their best at work, we want to hear from you. Salary: $75,000 - $85,000 + equity Other benefits and perks include: ✈️ Fully Remote - ability to work from anywhere with bi-annual team offsites 🏥 Medical, dental, vision, and a 401k plan 🌴 Unlimited vacation (We actually mean this! it's important to keep yourself fresh) 💻 $500 home office stipend 👥 Access to your own Mento Coach
    $75k-85k yearly Auto-Apply 7d ago
  • Insurance Verification Operations Lead

    Recora, Inc.

    Remote lead shop operator job

    Classification: Full Time/1099 Contractor Work Structure: Fully Remote Schedule/Shift: Monday-Friday; 7:30am-8:30am ET OR 8a-4p ET Team: Clinical Operations Compensation: $35 per hour Overview We are seeking a highly experienced Insurance Verification Operations Lead to own and continuously improve the performance of our insurance verification function. This individual will be accountable for ensuring verifications are completed accurately, efficiently, and in a way that minimizes downstream denials, while operating effectively in a fast-paced, evolving startup environment. This is a hands-on, execution-oriented role with significant autonomy and responsibility. Core Responsibilities * Own the day-to-day execution of insurance verification operations, ensuring verifications are completed within required SLAs and prioritized appropriately based on payor behavior, plan complexity, and business urgency. * Provide functional oversight and guidance to the insurance verification team, ensuring consistent performance, clear prioritization, and adherence to best practices. * Serve as a subject-matter expert for insurance denials, partnering with external partners to investigate, resolve, and prevent denials related to eligibility, benefits, and authorization errors. * Perform ongoing quality assurance on verification calls and records, identifying trends, gaps, and training opportunities to continuously improve outcomes. * Handle complex patient escalations related to insurance coverage, benefits, cost-sharing, and authorization requirements, including direct patient outreach when needed. * Translate payor-specific nuances, denial patterns, and verification learnings into clear operational guidance for the team. * Partner closely with cross-functional stakeholders (operations, partnerships, product) to ensure verification processes scale effectively as volume and complexity increase. Required Experience and Qualifications * 10+ years of experience in insurance verification, prior authorization, and/or revenue cycle management, with deep familiarity across Medicare and Medicare Advantage payors. * Demonstrated experience overseeing insurance verification functions or teams, including performance monitoring, QA, and process improvement. * Exceptional technical proficiency, including advanced Excel skills; candidates should expect to complete an Excel-based assessment. * Deep understanding of payor behavior, denial drivers, and verification best practices, with the ability to apply that knowledge in real-time operational decision-making. * Comfort working in a startup environment where processes are evolving and ownership is critical. * Note: This is a 1099 contractor position
    $35 hourly Auto-Apply 6d ago
  • Physician Operations Lead

    Expedient Staffing Solutions

    Remote lead shop operator job

    The Operations Lead will be responsible for assisting in the management of daily operational processes for medical group clients across several regions. The Operations Lead plays an intricate part in providing analytical expertise for the revenue cycle management process while identifying work-flow issues and providing solutions. With sharp attention to detail one would discern client problems and communicate/escalate root cause issues to appropriate parties. The Operations Lead must be able to proactively monitor daily work-flow and staff productivity while adhering to key revenue performance and quality metrics across multiple physician group systems. This job if for a remote position and pays $26.00/ hour. Responsibilities: Responsible for deployment/implementation activities for our physician revenue cycle clients Implementation activities include initiatives in the deployment of the people, process, technology, and analytics standard model Understands and communicates trends and required actions to improve key revenue metrics and performance to Director and client revenue cycle executive leadership Mitigates end-to-end revenue leakage through change management, lean process improvement, making recommendations for innovative software development, and advanced quantitative analysis on core financial metrics. Serves as a subject matter expert on the physician revenue cycle model Develops industry knowledge that serves as a foundation for career progression Interprets basic data sets and create data analyses to drive desired results. Responds to ad-hoc client requests and develops solutions in a timely manner. Coaches client staff and managers to improve workflow and operational performance. Provides value-add feedback to leadership on development of project plans. Required Qualifications: Obtained Bachelor's degree in Accounting, Finance, business Administration, Healthcare Administration, or other science related field. Experience in an analytical environment and evidence of organization skills. Exemplary problem-solving abilities and practical analytical competency to identify trends using data. Functional computer knowledge, including Excel spreadsheets, pivot tables and Microsoft Office products. Outstanding time management skills and the ability to simultaneously manage multiple tasks while remaining self-directed. Ability to work independently and collaboratively with a team on multiple tasks and assignments. Some travel may be required in the future based on business need Desired Qualifications: Medical group revenue cycle experience Proficiency with tools like Excel (vlookup) and PowerPoint
    $26 hourly 60d+ ago
  • Client Operations Lead

    Terra Holding Co 4.5company rating

    Remote lead shop operator job

    We're looking for a project manager with a proven track record of delivering complex digital marketing initiatives and leading cross-functional teams. In this role, you'll own the delivery and operational success of key client projects, streamline workflows, and serve as a trusted partner to clients - helping them turn strategic goals into real results. This is a mid-to-senior level position with opportunities to mentor others and influence how we deliver work across the agency.What You'll Do Own the successful delivery of projects across your book of accounts, from kickoff through completion Build strong, trust-based relationships with clients and act as a strategic partner in helping them achieve their goals Proactively surface opportunities, risks, or gaps to clients before they become problems, acting as a calm, solutions-oriented voice in complex moments Lead cross-functional teams spanning strategy, content, design, paid media, and web development - ensuring clarity, alignment, and accountability at every step Be an advocate for both the client and the team, balancing empathy with accountability to drive healthy, long-term relationships Create and maintain structured project plans, timelines, and trackers that help everyone stay focused and informed Lead recurring client meetings with clarity and confidence, keeping communication proactive and expectations realistic Ensure on-time delivery of all work - and when timelines shift, reset expectations thoughtfully with both clients and internal teams Gather client inputs, approvals, and feedback efficiently, minimizing blockers and keeping momentum up Communicate actively and transparently with internal teams and clients in real time (primarily via Slack and Zoom) Review deliverables for accuracy, alignment with objectives, and overall quality before they reach the client Track project goals and ensure measurable progress toward client outcomes and overall success Who You Are You have at least 4 years of experience in a fast-paced agency environment, where you've led cross-functional project teams and managed client communications end to end. A highly organized, client-focused project leader with a track record of delivering complex digital marketing and web projects Skilled at managing deadlines, dependencies, and shifting priorities without letting anything fall through the cracks A clear and confident communicator who knows how to build trust and drive alignment across clients and teams Comfortable leading client conversations, asking thoughtful questions, and translating abstract goals into actionable plans Proactive, resourceful, and unafraid to dive into the details - whether that means unblocking a teammate or troubleshooting a delivery risk Flexible and fast-moving, able to switch contexts easily while maintaining focus and clarity Experienced with project management tools like ClickUp, Asana, or Airtable, and skilled at maintaining, scaling, and improving systems that keep projects and teams aligned Primarily based in Eastern Time hours (9:00am-6:00pm ET), with the flexibility to meet with clients and collaborate with our international team when needed Perks & Benefits In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year 100% company funded health insurance, with dental and vision options Paid parental leave 401(k) plan to help save for your future Permanent remote work option Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM) Monthly wellness stipend and quarterly employee appreciation gift One-time reimbursement for work from home equipment Monthly team bonding sessions Pre-tax commuter benefits The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day About Terra Terra is a digital marketing and creative agency built by an integrated and international team of content creators, strategists, designers, and developers. We help organizations reimagine and deliver their most ambitious digital projects and initiatives by acting as an extension of our clients' teams and delivering exceptional online experiences, content, and marketing strategies. Our team is innovative, tech-forward, and creative by nature. We are dedicated to pushing boundaries and staying ahead of the curve in today's ever-evolving digital landscape. We believe in the power of collaboration and foster a work environment that encourages creativity and growth. And with a strong focus on work-life balance, we prioritize the well-being and career development of our team members. Finally, we are committed to promoting from within and offering meaningful opportunities for professional growth. Terra is also an equal-opportunity employer. We recruit, employ, train, compensate, and promote team members regardless of their race, religion, color, national origin, sex, disability, age, veteran status, or any other protected status (as required by applicable law). Our top goal as an employer is to bring together a diverse mix of talented people who are excited to join our company, stay with Terra for a long time, and do their best work while they're here. We take pride in the quality of the services and work we provide to our clients, and we know none of it is possible without the hard work and commitment of our passionate and creative employees.
    $35k-47k yearly est. Auto-Apply 60d+ ago
  • Pre-Op Clinical Lead

    Ohiohealth 4.3company rating

    Lead shop operator job in Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The RN Clinical Leader provides leadership and coordinates the design, development, implementation and evaluation of the program services within area of responsibility. The RN Clinical Leader assures quality, service, and satisfaction goals are met. Monitors efficient utilization of resources and financial performance; assures productivity standards are met. Day to day, they collaborate with department leaders to manage the daily operations of their department. **Responsibilities And Duties:** 75% Performs Clinical Operation/Supervisory duties to ensure quality, services, and satisfaction to clients served. Serves as a direct care provider when needed and appropriate, maintaining recognized standards of clinical practice and patient care. Coordinates the integration of the interdisciplinary team to achieve effective patient outcomes or flow, efficient utilization of resources and patient satisfaction. Directs, delegates, and/or engages in treatment of patients and families to achieve optimal health outcomes. Serves as a central resource person and maintains open and accurate lines of communication for all customers. Creates efficient schedules for the interdisciplinary staff and patients to assure the appropriate staff/skill mix. Establishes systems, processes, standards, and structure and works collaboratively with Leadership to assure smooth operations, safety, patient satisfaction, effective service delivery and achieving desired results. 10% Participates in recruitment activities. Performs staff development. Acts as a clinical resource for interdisciplinary staff members and facilitates learning. Appraises interdisciplinary staff performance and provides formal and informal feedback, goal setting, and on-going supervision. Assures appropriate orientation. Communicates with the interdisciplinary staff, in tandem with Leadership, through regularly scheduled staff meetings, memos, informational and educational updates. 10% Participates on unit and hospital-based committees and initiatives to improve clinical practice and patient outcomes Performs departmental audits. Rounds daily on patients and/or associates to observe and obtain information about the patient experience and associate satisfaction. Provides real-time feedback and coaching to associates on connecting and anticipating and meeting patient and family needs; every patient, every time. Acts as a communication liaison for students and vendor representatives. 5% Assists the direct manager with maintaining and identifying budget needs through cost effective practice. Assures cost efficient use of department resources **Minimum Qualifications:** ACLS - Advanced Cardiac Life Support - American Heart Association, BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing **Additional Job Description:** Current RN licensure in the State of Ohio BSN required at 5 years of employment BLS - Basic Life Support Minimum 2 yrs. clinical experience **Work Shift:** Variable **Scheduled Weekly Hours :** 40 **Department** Surgery Pre-Op Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $32k-42k yearly est. 60d+ ago
  • Branch Operations Lead - Columbus Central West - Columbus, OH

    Jpmorgan Chase 4.8company rating

    Lead shop operator job in Columbus, OH

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. **Job responsibilities** + Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. + Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. + Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. + Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. + Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. + Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. + Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. **Required qualifications, capabilities, and skills** + You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. + You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. + You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. + You have a strong passion for educating the branch team and partners, helping them stay connected and informed. + You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. + You have 1+ years of retail banking experience. + You have a high school degree, GED, or foreign equivalent. + You have the ability to work branch hours including weekends and evenings. **Preferred qualifications, capabilities, and skills** + You have 6+ months of Associate Banker (Teller) experience. + You have a college degree or military equivalent. **Training and Travel Requirement** + You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. + You'll need to be able to travel as required for in-person training and meetings. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $72k-93k yearly est. 24d ago
  • Environment Governance/Operations Lead

    Hexaware Technologies, Inc. 4.2company rating

    Remote lead shop operator job

    What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware's commitment towards creating smiles. “At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.” We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion-the driving force that makes one smile and innovate, create, and make a difference every day. The Hexaware Advantage: Your Workplace Benefits · Excellent Health benefits with low-cost employee premium. · Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage · Unlimited training and upskilling opportunities through Udemy and Hexavarsity Who we are? At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a global trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarians creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Environment Governance/Operations Lead Location: McLean, VA Duties and Responsibilities: Key Responsibilities: Governance & Standards Define and implement governance frameworks for environment management across all stages (Dev, SIT, UAT, PERF/NP CTE, PROD). Define Test Data refresh strategy and explore just-in-time refresh, including option for data virtualization. Establish policies for environment provisioning, decommissioning, refresh cycles, and compliance with security and regulatory requirements. Environment Currency & Stability Ensure all environments are current with application versions, patches, and infrastructure updates. Monitor environment health and proactively address configuration drift or technical debt. Build an environment dashboard to review the state of all non-prod env. and services in real time (moved from Accountability & Collaboration section). Accountability & Collaboration Demonstrate the subject matter expertise and executive influencing skills to obtain senior stakeholder buy in. Partner with product teams to enforce environment management standards and SLAs. Conduct regular reviews and audits to ensure adherence to governance policies. Build & Maintain Strategy Define and oversee strategies for environment build, refresh, and maintenance leveraging automation and Infrastructure-as-Code principles. Collaborate with DevOps and platform engineering teams to optimize CI/CD pipelines for environment provisioning. Create and maintain clear and concise environment management documentation. Technical Skills & Qualifications: Strong understanding of DevOps practices, CI/CD pipelines, and environment automation. Experience with container orchestration (Kubernetes, OpenShift), virtualization platforms, and cloud-native environments. Knowledge in Infrastructure-as-Code tools (Terraform, Ansible) and Scripting (PowerShell, Python). Familiarity with credential management (HashiCorp Vault, CyberArk), logging, and monitoring solutions. Excellent communication and stakeholder management skills to drive governance and accountability. What you'll get from us: Insert US/employee benefits here e.g.: • Competitive Salary • Company Pension Scheme • Comprehensive Health Insurance • Flexible Work Hours and Hybrid Work Options • XX days paid annual holidays + public holidays. • Professional Development and Training Opportunities • Employee Assistance Program (EAP) • Diversity, Equity, and Inclusion Initiatives • Company Events and Team-Building Activities Equal Opportunities Employer: Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.
    $77k-98k yearly est. Auto-Apply 9d ago

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