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What does a lead specialist technician do?

Updated January 8, 2025
7 min read
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Lead specialist technician responsibilities

Here are examples of responsibilities from real lead specialist technician resumes:

  • Manage client relations and coordinate the project effectively between onsite and offshore.
  • Provide page layout and production work for website development using HTML, XML, and CSS.
  • Support to various platforms (UNIX, LINUX, AIX).
  • Participate on a task force with java architects that stabilize a load-balanced/distribute J2EE SOA.
  • Develop some experience with SNA on Unix and NT boxes.
  • Used Jquery Javascript library and JSONfor implementing AJAX functionality and making use of inbuilt widgets.
  • Enhance functional testing and hardware associate on a daily basis which are supported by the UNIX platforms.
  • Design and develop a generic XML parser and writer module which is used across different teams in the organization.
  • Write SQL, PL/SQL code to create test data base on the data model and masking the data for testing purpose.
  • Provide desktop hardware installation and configuration wired/wireless networks.
  • Work on UI redesigning and website accessibility improvements.
  • Design ETL applications and preparing detail design document.
  • Install and configure Linux servers using KickStart methodology.
  • Develop automatic deployment tool and configures Jenkins with maven.
  • Involve in preparation of re-usability calculation on ETL objects.

Lead specialist technician skills and personality traits

We calculated that 14% of Lead Specialist Technicians are proficient in Java, JavaScript, and UI. They’re also known for soft skills such as Customer-service skills, Listening skills, and Problem-solving skills.

We break down the percentage of Lead Specialist Technicians that have these skills listed on their resume here:

  • Java, 14%

    Developed Java based utility to perform massive database manipulations using Hibernate/JDBC.

  • JavaScript, 10%

    Worked on front-end validations through JavaScript and back-end validation classes using Spring Validation framework.

  • UI, 10%

    Involved in developing UI layer using Struts Frame works, Custom Tags (JSTL), AJAX, JSP pages.

  • Code Reviews, 9%

    Organized team code reviews as an educational and quality assurance exercise.

  • Technical Support, 6%

    Provided advance level of day-to-day technical support on all corporate scheduling systems and all related supporting operational processes.

  • SME, 5%

    Developed, tested, and deployed online CDHP reporting system, transformed into CDHP SME.

Common skills that a lead specialist technician uses to do their job include "java," "javascript," and "ui." You can find details on the most important lead specialist technician responsibilities below.

Customer-service skills. The most essential soft skill for a lead specialist technician to carry out their responsibilities is customer-service skills. This skill is important for the role because "computer support specialists must be patient and sympathetic." Additionally, a lead specialist technician resume shows how their duties depend on customer-service skills: "maintain the application used to create trouble tickets, customer issue resolution logs, and asset management issues as they occur. "

Listening skills. Another soft skill that's essential for fulfilling lead specialist technician duties is listening skills. The role rewards competence in this skill because "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." According to a lead specialist technician resume, here's how lead specialist technicians can utilize listening skills in their job responsibilities: "provided technical support daily and communicated with management on production control. "

Problem-solving skills. lead specialist technicians are also known for problem-solving skills, which are critical to their duties. You can see how this skill relates to lead specialist technician responsibilities, because "support workers must identify both simple and complex computer problems, analyze them, and solve them." A lead specialist technician resume example shows how problem-solving skills is used in the workplace: "managed customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution. "

Speaking skills. A big part of what lead specialist technicians do relies on "speaking skills." You can see how essential it is to lead specialist technician responsibilities because "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." Here's an example of how this skill is used from a resume that represents typical lead specialist technician tasks: "authored and presented bi patterns and prescriptions. "

Writing skills. Another common skill required for lead specialist technician responsibilities is "writing skills." This skill comes up in the duties of lead specialist technicians all the time, as "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." An excerpt from a real lead specialist technician resume shows how this skill is central to what a lead specialist technician does: "involved in writing spring configuration xml file that contains declarations and other dependent objects declarations. "

All lead specialist technician skills

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Compare different lead specialist technicians

Lead specialist technician vs. Technical team lead

The responsibilities of a technical team lead revolve around overseeing the progress and performance of a technical team, ensuring they are functioning efficiently. They mostly delegate tasks, manage schedules, set goals, produce reports and presentations, respond to correspondence, and coordinate with staff, clients, and other department personnel to ensure accuracy and timeliness for all projects. As the leader, it is crucial to implement the policies and regulations of the company, all while leading and encouraging the staff to reach goals.

If we compare the average lead specialist technician annual salary with that of a technical team lead, we find that technical team leads typically earn a $9,214 lower salary than lead specialist technicians make annually.While their salaries may differ, the common ground between lead specialist technicians and technical team leads are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like java, javascript, and code reviews.

There are some key differences in the responsibilities of each position. For example, lead specialist technician responsibilities require skills like "ui," "technical support," "demo," and "mac." Meanwhile a typical technical team lead has skills in areas such as "customer service," "patients," "project management," and "troubleshoot." This difference in skills reveals the differences in what each career does.

Technical team leads earn the highest salaries when working in the automotive industry, with an average yearly salary of $114,182. On the other hand, lead specialist technicians are paid more in the energy industry with an average salary of $115,049.The education levels that technical team leads earn slightly differ from lead specialist technicians. In particular, technical team leads are 1.2% more likely to graduate with a Master's Degree than a lead specialist technician. Additionally, they're 0.1% more likely to earn a Doctoral Degree.

Lead specialist technician vs. Technician support team leader

The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them. Your key role is to ensure that all goals are met. For all that you'll do, you'll have to ensure that the staff under you are highly productive, and you'd have to come up with ways to increase their productivity.

On average, technician support team leaders earn a $10,445 lower salary than lead specialist technicians a year.Only some things about these jobs are the same. Take their skills, for example. Lead specialist technicians and technician support team leaders both require similar skills like "sharepoint," "technical assistance," and "mac" to carry out their responsibilities.

Each career also uses different skills, according to real lead specialist technician resumes. While lead specialist technician responsibilities can utilize skills like "java," "javascript," "ui," and "code reviews," technician support team leaders use skills like "customer service," "printers," "desktop support," and "customer support."

Technician support team leaders earn a lower average salary than lead specialist technicians. But technician support team leaders earn the highest pay in the technology industry, with an average salary of $91,502. Additionally, lead specialist technicians earn the highest salaries in the energy with average pay of $115,049 annually.technician support team leaders earn similar levels of education than lead specialist technicians in general. They're 2.9% less likely to graduate with a Master's Degree and 0.1% less likely to earn a Doctoral Degree.

Lead specialist technician vs. Technology services specialist

Technology Services Specialists are information technology (IT) personnel in a company. They assist internal employees and external clients on everything related to technology. They may specialize in a specific item, such as software, hardware, or network infrastructure. Technology services specialists advise users on the usage of different tools. They should be able to troubleshoot concerns and conduct repair and maintenance activities. They should also know how to address the needs of their clients. Technology Services Specialists may sometimes man helpdesk tickets and respond to these tickets accordingly.

On average, technology services specialists earn lower salaries than lead specialist technicians, with a $38,637 difference per year.Using the responsibilities included on lead specialist technicians and technology services specialists resumes, we found that both professions have similar skill requirements, such as "technical support," "sharepoint," and "technical assistance.rdquo;

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a lead specialist technician is likely to be skilled in "java," "javascript," "ui," and "code reviews," while a typical technology services specialist is skilled in "customer service," "technical service," "patients," and "customer satisfaction."

Technology services specialists earn the best pay in the manufacturing industry, where they command an average salary of $71,116. Lead specialist technicians earn the highest pay from the energy industry, with an average salary of $115,049.Most technology services specialists achieve a similar degree level compared to lead specialist technicians. For example, they're 1.1% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

Lead specialist technician vs. Senior service specialist

A senior service specialist is in charge of overseeing the daily operations at business establishments, ensuring smooth workflow and client satisfaction. They typically provide services to clients while working together with staff or other specialists. Among their responsibilities include identifying and meeting the clients' needs, preparing and processing documents, researching new business and client opportunities, and addressing issues and concerns, resolving them promptly and efficiently. Furthermore, as a senior service specialist, it is essential to lead and serve as a mentor to junior specialists while enforcing the company's policies and regulations.

Senior service specialists typically earn lower pay than lead specialist technicians. On average, senior service specialists earn a $19,867 lower salary per year.While both lead specialist technicians and senior service specialists complete day-to-day tasks using similar skills like sme, technical assistance, and payroll, the two careers vary in some skills.

Even though a few skill sets overlap between lead specialist technicians and senior service specialists, there are some differences that are important to note. For one, a lead specialist technician might have more use for skills like "java," "javascript," "ui," and "code reviews." Meanwhile, some responsibilities of senior service specialists require skills like "customer service," "work ethic," "strong work ethic," and "related support. "

The technology industry tends to pay the highest salaries for senior service specialists, with average annual pay of $84,814. Comparatively, the highest lead specialist technician annual salary comes from the energy industry.senior service specialists reach similar levels of education compared to lead specialist technicians, in general. The difference is that they're 1.3% more likely to earn a Master's Degree, and 0.5% more likely to graduate with a Doctoral Degree.

Types of lead specialist technician

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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