Lead supervisor jobs near me - 843 jobs

Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴ Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴ Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

Our client, a global manufacturer of advanced industrial air handling and HVAC systems, is seeking a hands-on Production Manager to lead daily operations at its U.S. facility. The company specializes in custom-built, prefabricated HVAC systems, delivering innovative, high-quality solutions to industrial and commercial clients. Responsibilities: Lead and oversee daily assembly operations using prefabricated components to build complete HVAC systems Take accurate measurements on site and adapt designs or assembly plans as needed Identify and resolve technical issues during assembly to ensure full functionality and compliance with specifications Coordinate multidisciplinary teams, including metalwork, piping, carpentry, and electrical trades Allocate manpower, provide technical guidance, and maintain safe, efficient workflows Act as the central liaison between engineering, logistics, and quality control Synchronize on-site activities across trades, similar to a general contractor managing complex project execution Drive continuous improvement initiatives in productivity, safety, and quality Qualifications: Proven experience in construction, assembly, or project-based production environments Strong technical understanding of metalwork, piping, electrical, and carpentry disciplines Ability to perform precise on-site measurements and adapt solutions to real conditions Excellent organizational, multitasking, and leadership skills Strong communication and mentoring abilities with diverse teams Preferred Experience: Background in HVAC systems, mechanical assembly, or industrial projects Experience coordinating multidisciplinary teams in a custom, on-site assembly environment

Position: Growth and Revenue Operations LeadDepartment: SalesLocation: RemoteType: Full-Time About SmythOS:SmythOS is an innovative software company dedicated to reshaping the digital world through our cutting-edge AI orchestration platform. We strive to create seamless user experiences that enhance efficiency and productivity across industries. Role Overview:SmythOS is seeking an experienced and strategic-minded Growth and Revenue Operations Lead to join our team. This crucial role will manage and optimize sales operations, ensuring effective collaboration between sales and marketing teams to drive revenue growth. The ideal candidate will be adept at aligning lead generation, sales processes, and marketing strategies to maximize business potential. Key Responsibilities: Sales Operations Management: Oversee and streamline sales processes and workflows, ensuring efficiency and effectiveness. Lead Generation & Conversion: Develop and implement strategies to optimize lead flow, quality, and conversion rates. Cross-Departmental Collaboration: Work closely with marketing to align lead generation strategies, campaign execution, and feedback loops, ensuring cohesive operations. Revenue Optimization: Drive RevOps initiatives to improve forecasting accuracy, sales processes, and overall revenue growth. Strategic Planning: Provide strategic insights and recommendations to the CEO on sales strategies and performance metrics. Sales Planning & Forecasting: Build and manage comprehensive sales plans, including quotas and targets, and maintain accurate forecasting models. Compensation & Reporting: Administer sales compensation plans and create detailed go-to-market (GTM) reports for executive leadership. Stakeholder Management: Establish and maintain strong relationships with key stakeholders, promoting alignment and effective collaboration. Technology Utilization: Leverage sales and marketing software and technology stacks to enhance operations and drive efficiency. Performance Analysis: Monitor and analyze sales performance metrics, providing actionable insights to optimize processes. Industry Trends: Stay updated on industry trends and best practices to continuously improve sales and marketing strategies. Qualifications: Bachelor's degree in marketing, business administration, or a related field; advanced degrees or certifications are a plus. Proven experience in revenue operations, sales operations, and sales management. Expertise in lead flow management and optimization. Strong ability to work with executive leadership, particularly the CEO, on strategic sales initiatives. Proficiency with sales and marketing software (e.g., CRM systems, marketing automation tools). Experience in developing and implementing sales plans and forecasting models. Excellent analytical and problem-solving skills with keen attention to detail. Exceptional communication and interpersonal skills. Strategic thinker with a visionary approach to sales and revenue operations. Ability to thrive in a remote and dynamic team environment. Benefits: Competitive salary Flexible remote work environment with a focus on work-life balance Opportunities for professional growth and career advancement Access to cutting-edge technologies and ongoing learning opportunities

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Responsibilities The Customer Service Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services. Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members Ability to maintain development/training goals for team members in a 100% remote setting Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program. Responsible for conducting weekly, monthly, and quarterly reviews of program metrics and reporting out results to senior leadership Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules Handles creation, editing, and approval of employee timecards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills Qualifications Bachelor's degree or equivalent work experience preferred 3-5 years of experience in related field preferred Previous management experience preferred Strong communication and presentation skills Commitment to the continued development of oneself and team members What is expected of you and others at this level Coordinates and supervises the daily activities of operations Administers and executes policies and procedures Ensures employees operate within guidelines Decisions have a direct impact on work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution Consistently demonstrate the Cardinal Health values (What we value): Integrity - We hold ourselves to the highest ethical standard Accountable - We bring passion, determination, and grit to deliver on our commitments Inclusive - We embrace differences to drive the best outcomes Mission Driven - We serve the greater goal of healthcare Innovative - We develop new ways of thinking, operating, and serving customers Regularly practice the Cardinal Heath behaviors (The way we act): Invites curiosity Builds partnerships Inspires commitment Develops self and others TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated salary range: $66,500 - $94,900 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 02/09/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

The Supervisor I-Member & Recipient Services is responsible for the day-to-day management of staff, overseeing performance and providing supervision and problem-solving assistance to Call Center staff. Responsibilities include but are not limited to maintaining service coverage without gaps, training, data integrity, computer support, problem-solving, development of procedures and participation in hiring, onboarding, and line-specific coverage. This position is full-time remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office may be required. Responsibilities & Duties Manage Call Center Services Assure Screening, Triage and Referral function is in accordance with DHHS contracts, Federal and State requirements Provide procedural staffing of cases in real-time throughout the Call Center workday Provide procedural and telephonic support during line-specific operational hours Enforce Call Center policies and procedures to ensure compliance with local, state, and federal contractual requirements and agency policy Maintain, and ensure implementation of department desk reference, written resource guides, and resource database Assist with the timely dissemination and integration of relevant information from multiple sources Maintain proficiency in multiple software packages (some unique to Call Center environment) Maintain proficiency in problem-solving IT issues to ensure staff coverage during line-specific operational hours Provide queue coverage during times of high call volume or low staffing, which includes completing all the duties described in job descriptions for Provider Helpdesk Network Specialist, Provider Helpdesk Team Lead, and Member Services Coordinator Perform job functions during inclement weather and on assigned holidays (either on-site or remotely) Work independently to prioritize tasks, including large projects with multiple stakeholders and tightly focused, real-time problem-solving Participate effectively in agency-wide objectives which may include, but not limited to, attending meetings, participating on committees, reporting, conversing across multiple media opportunities, and/or ad hoc discussions Liaise with IT staff on behalf of direct reports to ensure timely resolutions to unique Call Center technological issues Create, develop, and maintain databases for department goals related to backup health records, communications within Alliance, personnel documents, desk reference, and recruitment efforts Monitor provider availability and notify the Director of Member & Recipient Services when provider capacity is problematic Help problem-solve issues that affect customers, efficiency, and productivity Monitor service calls to evaluate employee demeanor, technical accuracy, and conformity to Alliance policies Make recommendations for improvements to the Director-Member & Recipient Service Respond to questions and provide recommendations for corrective services to address customer complaints that exceed the capacity of Call Center employees Monitor for gaps in workflow and referral process and create new processes as needed Provide coverage to ensure call volume is managed as needed Assist with development and review of Call Center policies and protocols Conduct monthly Call Center audits Other tasks as assigned Manage & Develop Staff Work with Human Resources and the Director-Member & Recipient Services to attract, maintain, and retain a highly qualified and well-trained workforce Including development of interview tools, hiring checklists etc. Adapt supervision strategies to accommodate both on-site and teleworking staff, such as using technology resources, flexible scheduling and training strategies Effectively participate in team-based consensus building to provide consistent, strengths-based feedback to Call Center staff Train and coach Call Center staff on job functions, policies and procedures, and productivity standards, including developing training materials to ensure consistent and successful staff performance Monitor recorded calls to evaluate employee performance, technical accuracy, and conformity to Call Center policies Review and analyze Call Center reports regarding quality, productivity and training needs, and identify and propose possible solutions Make recommendations for necessary changes in staffing based on days of the week, seasonal fluctuations, other environmental events, and telephone system data Organize workflows and ensure staff understand their roles and responsibilities Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements Actively establish and promote a positive, diverse, and inclusive working environment that builds trust Ensure all staff are treated with respect and dignity Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members Work to resolve conflicts and disputes, ensuring that all participants are given a voice Set goals for performance and deadlines in line with organization goals and vision Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development Cultivate and encourage efforts to expand cross-team collaboration and partnership Develop and lead bi-weekly staff meetings on topics that highlight current Call Center needs Monitor administrative tasks to be completed by Call Center Clinicians, Call Center Coordinators, and Provider Helpdesk Network Specialists Develop, maintain, and train staff on training block Provide training to stakeholders, providers, and community regarding the MCO functions and access to services Train staff and providers on technologies to support STR function of the Tailored Plan Analyze Data and Complete Reports Ensure the accuracy of reports and other data elements Assist with Call Center reporting requirements Review and analyze Call Center reports regarding quality, productivity, and training needs Prepare composite reports from individual reports submitted by subordinates and provide leadership in leading quality improvement efforts within the Call Center Communicate & Collaborate Serve as a liaison for the organization to the community, providers, and stakeholders Provide training to stakeholders, providers, and community regarding Alliance functions and access to services Facilitate productive dialog between staff, Call Center department leadership, including receiving concerns, questions, suggestions and innovations of staff and directing information accordingly Minimum Requirements Education & Experience : Bachelor's degree from an accredited college or university in Human Services or related field and five (5) years' experience in a community, business or governmental program that delivers mental health support services (e.g., adults with mental illness, children with severe emotional disturbance, persons with developmental disabilities, adults and children with substance abuse disorders). Preferred: Master's degree and clinical experience preferred. Knowledge, Skills, & Abilities Knowledge of human services agencies, community resources, churches, schools, and related organizations that provide services to clients and their families served by Alliance Knowledge of Tailored Plan care management programs Knowledge of state and federal client rights protection statues, regulations, and applicable laws Effective written and oral communication skill, interpersonal skills, excellent customer service skills Proficient in using basic computer programs, internet De-escalation skills Ability to analyze oral and written information to identify rights protection complaint issues Ability to multitask, manage time, prioritize work, and use problem-solving approaches. Ability to coordinate effectively with staff from various agencies Ability to read, analyze, and interpret regulations, policies, and procedures to service providers Ability to execute work plans and coordinate work effectively Ability to operate computer equipment and generate reports and records Ability to learn specific data programs used for Call Center tracking Ability to triage caller needs for urgency and resolve issues in a calm and supportive manner Ability to perform in a fast paced, ever changing and often high stress environment Salary Range $77,868 -$99,282/ Annually Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. An excellent fringe benefit package accompanies the salary, which includes: Medical, Dental, Vision, Life, Long Term Disability Generous retirement savings plan Flexible work schedules including hybrid/remote options Paid time off including vacation, sick leave, holiday, management leave Dress flexibility

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The Lead Operations Technical Services-Headcount Planning role is the principal leader in managing the implementation and maintenance processes for the Headcount Planning product. This includes providing leadership, coaching, training, and mentoring to their team, and to ensure all critical aspects of department issues are met and resolved appropriately. The Lead meets with and provides coaching and feedback to their employees around areas of improvement and must be able to identify and effectively communicate areas of training improvements. The Lead identifies areas of success and offers praise and positive promotion of a job well done. The Lead is instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. The lead must collaborate with internal partners working across operations, product teams, and sales partners to help form and scale team processes for the best client experience and achieve business goals. The preferred candidate has knowledge in the following areas; Financial Planning and Analysis, Headcount Modeling and Forecasting, Process Improvement, Software Implementation, HCM Industry Experience. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members • Provide training and assist with coaching and development of new and existing team members • Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles • Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager • Developing and implementing action plans to improve team or individual performance • Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win” approach. • Works with team members and managers to develop and communicate process improvements and updates to the team • Handles some setups and assists in creating procedural documentations to transition more complex projects to the Support Team • Request enhancements for internal systems or partner interfaces to improve workflow for the support team as well as the support of our partner • Research and communication with Customers, External Partners, and internal service staff to answer all inquiries • Ensures quality service to our internal and external customers from their departments support team • Works with all resources to become well rounded on all aspects of their designated department • Keep track of team metrics and use them to measure staff performance and incentives • Subject matter expert in key areas of their department Education and Experience • Bachelor's degree preferred • Prior experience in a customer facing role is required • Prior experience leading a team • Prior experience with Payroll and/or Retirement Plans is a strong plus. • Prior experience dealing with financial concepts. • Knowledge of data retrieval from a relational database, (such as Access) a plus. • Prior experience in an accounting role. • Prior experience in a managerial, lead, or mentoring role Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $63,600- $90,800/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:

Why Work Here? Be Valued! As a public service agency, we know our greatest assets are the people behind the service. We recognize the value of our employees through competitive pay and an amazing benefit package for staff and their family. Franklin County Public Health is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. The FCPH value statement says it all: We serve our communities, our organization, and each other with Integrity, Accountability, Excellence and Respect. Franklin County Public Health provides: * Schedules to support a work/life balance. * Robust benefits including medical, dental, vision, an employee assistance program and a flexible spending account. * Life insurance, short- and long-term disability options are also offered. * Vacation time, personal time, sick time, and paid holidays. * And much more! NOW HIRING: Behavioral Health & Addiction Services Harm Reduction Supervisor The Behavioral Health & Addiction Services (BHAS), Harm Reduction Supervisor position will provide supervision in the development, implementation, and coordination of evidence-based, or informed injury prevention, harm reduction non-clinical addiction services programs, including policy, system and environmental change strategies, processes, and interventions to support community-based substance free, healthy living. The Supervisor will oversee the development, coordination and facilitation of the agency's community-based harm reduction and outreach programs and initiatives to address mental/behavioral health, substance use disorders, disparities, and social determinants of health. This position assists with writing, editing, and collecting documentation to assure full compliance with all grant deliverables and deliverable outcomes and assists with identifying and approving grant expenditures. Duties include: * Provides administrative support and supervision to staff for monitoring performance, provides training to teach new skills and coaches to improve performance. * Provides supervision, guidance and oversight, for the BHAS harm reduction, harm reduction vending machines, community outreach, mobile outreach van, mobile syringe service, naloxone, and peer support programs. * Utilizes management tools in the development and monitoring of program activities, including partner outreach, program service planning and delivery, to community-based organizations. * Works toward implementing the agency one-goal of equity, strategic plan, community health assessment, and community health improvement plan. * Offers guidance and support in identifying resources that support addressing social determinants of health; Identifying barriers to care and services in areas such as but not limited to; education, transportation, housing and understanding procedures and language barriers. * Determines resources required for projects and the most feasible and cost-effective methods to gather data; develops work plans; assigns priorities and time limits. * Conducts quality improvement reviews; develops and implements action plans to improve effectiveness and efficiency of staff. * Assists in the planning and implementation of operational procedures and provides program management with continuous feedback about operations. * Attends local events, meetings and trainings to stay abreast of the most innovative approaches and disseminate related information within the community and agency. * Manages section budget and continuously researches grant or other opportunities to increase section revenue. •Responsible for the expansion and development of a comprehensive Harm Reduction Mobile Unit, works collaboratively across divisions to manage use and maintenance of the mobile unit. * Other related duties as assigned. Requirements: * Master's degree with a focus in injury prevention, social work, social services, behavioral health, addiction services, public health, or public administration. * LISW, LICDC-CS, MSW or LSW required. * 3 years' work experience in the field of addiction services * 2 years' experience in social services, policy management, public health, behavioral health substance use, or social work * Ohio Driver's License. * Experience in grants management, federal grants management experience preferred. Hiring Wage Range: $35.04/hour - $42.05/hour. This is an exempt position. Interested applicants should apply at ***************************************** with: * Resume * Cover letter * Completed FCPH application (located: ****************************** Deadline for Applying: Internal applicants (11/11/2025); External applicants (Until filled) No phone calls please. Franklin County Public Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Learn more at *************** FCPH is committed to providing a healthy work environment for all employees, and all employees agree to be non-tobacco users as a condition of employment (e.g., cigarettes, cigars, smokeless tobacco, vapor, etc.). All applicants offered positions with FCPH must submit to and pass a drug and alcohol screen before beginning work. Applicants with disabilities may contact Victoria Bradley, HR Generalist at ************************************** or ************ to request and arrange for accommodations. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Beneficiary Help Line Supervisor-Senior to our team! Join Us in Empowering Lives Through SSA's Employment Support Initiatives Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day. The Systems Manager is responsible for the administration, security, maintenance, and optimization of IT systems, networks, and infrastructure supporting the Beneficiary Helpline and related program operations. This role ensures reliable system functionality, compliance with SSA and federal security standards, and supports business continuity through proactive management, troubleshooting, and enhancements. The Systems Manager collaborates with program leaders and cross-functional teams to align technology solutions with organizational needs, prepares technical documentation, and serves as a subject matter expert on system security and best practices. The Beneficiary Helpline Supervisor provides advanced leadership and operational excellence for the SSA Beneficiary Helpline. In addition to the standard supervisory responsibilities, this position manages high-complexity issues, serves as the primary escalation point for critical incidents, and leads process improvement initiatives. The Supervisor works closely with the Helpline Manager to ensure all contractual objectives are met, oversees advanced certification and training programs, and maintains a strong compliance posture with SSA and federal requirements. Additional duties include developing and executing advanced quality assurance plans, delivering comprehensive performance analysis and executive-level reporting, and liaising with stakeholders to align the helpline with program objectives. The Supervisor is responsible for workforce planning, resource allocation, and leading staff development efforts to foster a high-performing, customer-focused team. Duties and Responsibilities: • Provide advanced supervision, mentorship, and leadership for helpline staff and senior team members. • Manage and resolve the most sensitive or high-impact beneficiary inquiries and incidents. • Deliver executive-level analyses, operational reporting, and performance metrics to management. • Lead development, documentation, and implementation of best practices, policies, and SOPs for the helpline. • Oversee advanced certification and training initiatives for staff. • Develop and execute comprehensive quality assurance and customer satisfaction improvement plans. • Collaborate with internal and external stakeholders to ensure alignment with SSA objectives. • Ensure compliance with all federal, SSA, and contractual requirements related to privacy, security, and risk management. • Lead workforce planning, resource management, and succession management activities. Requirements: • Bachelor's degree with 5-7 years relevant supervisory experience; advanced degrees or certifications preferred. • Experience leading large teams in high-volume, complex contact center environments, especially those supporting government or public sector clients. • Demonstrated ability to manage staff development, performance, and mentorship programs. • Advanced skills in performance analysis, reporting, and using insights for operational decisions. • Superior written and verbal communication skills; ability to communicate with all stakeholder levels. • Expert proficiency in contact center solutions, analytics tools, and incident management systems. • In-depth knowledge of federal confidentiality, privacy, and information security regulations. • Experience leading process innovation, change management, and quality improvement initiatives. • Advanced conflict management and crisis intervention skills. Clearance requirements: Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: Paid vacation & Sick leave Health insurance coverage Career training Performance bonus programs 401K contribution & Employer Match 11 Federal Holidays

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Supervisor, you'll lead a team at the heart of our innovative lottery courier product, Jackpocket. You'll oversee daily lottery courier operations, ensuring smooth and timely ticket order processing to hit production goals. You'll shape key decisions on personnel management, process development, and operational improvements to maintain excellence. In this fast-growing industry, your leadership will directly impact and elevate the digital lottery courier experience for our customers. What You'll Do Lead the fulfillment center team, managing lottery operations resources and tasks to hit production targets while responding to changing business demands. Serve as the Manager-on-Duty in our fulfillment center and manage shift scheduling, attendance, and employee breaks. Troubleshoot and resolve operational challenges, including internet outages, power failures, and staffing shortages. Accurately and promptly handle the redemption of high-value lottery tickets. Manage inventory and ensure office supplies and equipment are ordered as needed. What You'll Bring Availability to support a continuous operation including nights, weekends, and holidays. A commitment to promoting safety, efficiency, and adherence to industry regulations. Ability to promote a positive work environment through strong leadership and problem-solving skills. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Leadership experience in recruiting, hiring, training, and motivating employees. Physical capability to stand and walk frequently and occasionally lift up to 25 lbs. #LI-SA2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this full-time position is 23.08 USD - 28.85 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We're looking for a project manager with a proven track record of delivering complex digital marketing initiatives and leading cross-functional teams. In this role, you'll own the delivery and operational success of key client projects, streamline workflows, and serve as a trusted partner to clients - helping them turn strategic goals into real results. This is a mid-to-senior level position with opportunities to mentor others and influence how we deliver work across the agency.What You'll Do Own the successful delivery of projects across your book of accounts, from kickoff through completion Build strong, trust-based relationships with clients and act as a strategic partner in helping them achieve their goals Proactively surface opportunities, risks, or gaps to clients before they become problems, acting as a calm, solutions-oriented voice in complex moments Lead cross-functional teams spanning strategy, content, design, paid media, and web development - ensuring clarity, alignment, and accountability at every step Be an advocate for both the client and the team, balancing empathy with accountability to drive healthy, long-term relationships Create and maintain structured project plans, timelines, and trackers that help everyone stay focused and informed Lead recurring client meetings with clarity and confidence, keeping communication proactive and expectations realistic Ensure on-time delivery of all work - and when timelines shift, reset expectations thoughtfully with both clients and internal teams Gather client inputs, approvals, and feedback efficiently, minimizing blockers and keeping momentum up Communicate actively and transparently with internal teams and clients in real time (primarily via Slack and Zoom) Review deliverables for accuracy, alignment with objectives, and overall quality before they reach the client Track project goals and ensure measurable progress toward client outcomes and overall success Who You Are You have at least 4 years of experience in a fast-paced agency environment, where you've led cross-functional project teams and managed client communications end to end. A highly organized, client-focused project leader with a track record of delivering complex digital marketing and web projects Skilled at managing deadlines, dependencies, and shifting priorities without letting anything fall through the cracks A clear and confident communicator who knows how to build trust and drive alignment across clients and teams Comfortable leading client conversations, asking thoughtful questions, and translating abstract goals into actionable plans Proactive, resourceful, and unafraid to dive into the details - whether that means unblocking a teammate or troubleshooting a delivery risk Flexible and fast-moving, able to switch contexts easily while maintaining focus and clarity Experienced with project management tools like ClickUp, Asana, or Airtable, and skilled at maintaining, scaling, and improving systems that keep projects and teams aligned Primarily based in Eastern Time hours (9:00am-6:00pm ET), with the flexibility to meet with clients and collaborate with our international team when needed Perks & Benefits In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year 100% company funded health insurance, with dental and vision options Paid parental leave 401(k) plan to help save for your future Permanent remote work option Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM) Monthly wellness stipend and quarterly employee appreciation gift One-time reimbursement for work from home equipment Monthly team bonding sessions Pre-tax commuter benefits The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day About Terra Terra is a digital marketing and creative agency built by an integrated and international team of content creators, strategists, designers, and developers. We help organizations reimagine and deliver their most ambitious digital projects and initiatives by acting as an extension of our clients' teams and delivering exceptional online experiences, content, and marketing strategies. Our team is innovative, tech-forward, and creative by nature. We are dedicated to pushing boundaries and staying ahead of the curve in today's ever-evolving digital landscape. We believe in the power of collaboration and foster a work environment that encourages creativity and growth. And with a strong focus on work-life balance, we prioritize the well-being and career development of our team members. Finally, we are committed to promoting from within and offering meaningful opportunities for professional growth. Terra is also an equal-opportunity employer. We recruit, employ, train, compensate, and promote team members regardless of their race, religion, color, national origin, sex, disability, age, veteran status, or any other protected status (as required by applicable law). Our top goal as an employer is to bring together a diverse mix of talented people who are excited to join our company, stay with Terra for a long time, and do their best work while they're here. We take pride in the quality of the services and work we provide to our clients, and we know none of it is possible without the hard work and commitment of our passionate and creative employees.

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** The RN Clinical Leader provides leadership and coordinates the design, development, implementation and evaluation of the program services within area of responsibility. The RN Clinical Leader assures quality, service, and satisfaction goals are met. Monitors efficient utilization of resources and financial performance; assures productivity standards are met. Day to day, they collaborate with department leaders to manage the daily operations of their department. **Responsibilities And Duties:** 75% Performs Clinical Operation/Supervisory duties to ensure quality, services, and satisfaction to clients served. Serves as a direct care provider when needed and appropriate, maintaining recognized standards of clinical practice and patient care. Coordinates the integration of the interdisciplinary team to achieve effective patient outcomes or flow, efficient utilization of resources and patient satisfaction. Directs, delegates, and/or engages in treatment of patients and families to achieve optimal health outcomes. Serves as a central resource person and maintains open and accurate lines of communication for all customers. Creates efficient schedules for the interdisciplinary staff and patients to assure the appropriate staff/skill mix. Establishes systems, processes, standards, and structure and works collaboratively with Leadership to assure smooth operations, safety, patient satisfaction, effective service delivery and achieving desired results. 10% Participates in recruitment activities. Performs staff development. Acts as a clinical resource for interdisciplinary staff members and facilitates learning. Appraises interdisciplinary staff performance and provides formal and informal feedback, goal setting, and on-going supervision. Assures appropriate orientation. Communicates with the interdisciplinary staff, in tandem with Leadership, through regularly scheduled staff meetings, memos, informational and educational updates. 10% Participates on unit and hospital-based committees and initiatives to improve clinical practice and patient outcomes Performs departmental audits. Rounds daily on patients and/or associates to observe and obtain information about the patient experience and associate satisfaction. Provides real-time feedback and coaching to associates on connecting and anticipating and meeting patient and family needs; every patient, every time. Acts as a communication liaison for students and vendor representatives. 5% Assists the direct manager with maintaining and identifying budget needs through cost effective practice. Assures cost efficient use of department resources **Minimum Qualifications:** ACLS - Advanced Cardiac Life Support - American Heart Association, BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing **Additional Job Description:** Current RN licensure in the State of Ohio BSN required at 5 years of employment BLS - Basic Life Support Minimum 2 yrs. clinical experience **Work Shift:** Variable **Scheduled Weekly Hours :** 40 **Department** Surgery Pre-Op Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. You have a strong passion for educating the branch team and partners, helping them stay connected and informed. You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. You have 1+ years of retail banking experience. You have a high school degree, GED, or foreign equivalent. You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills You have 6+ months of Associate Banker (Teller) experience. You have a college degree or military equivalent. Training and Travel Requirement You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. You'll need to be able to travel as required for in-person training and meetings.

Bermex, Inc.Full time Regular The Meter Services Supervisor reports to the Operations or Project Manager at Bermex. This position plays a key role in interacting with customers, holding knowledge of industry standards, interfacing with management from within and outside of the department, and leading special initiatives in the meter reading department. This position also requires a high degree of metering reading knowledge, excellent time management, and exceptional interpersonal communication skills. What You'll Do Meter Services Supervision: Identify, investigate, and resolve issues ensuring deadlines are met Partner with customers, managers, utility, or other personnel to ensure customer satisfaction with ongoing communication, cooperative problem management, and regular feedback on goal achievement or obstacles experienced Work with Manager and other leaders to identify and address inefficiencies and opportunities for cost reduction Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers Recommend and implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services Requisition needed personnel, supplies, equipment, parts, or repair services Meter Reading Assistance: Drive vehicles or equipment to complete work assignments or to assist workers Interpret transportation regulations, safety regulations, or company policies and procedures for workers Prepare, compile, and submit reports on work activities, operations, productivity, or work-related accidents Resolve worker problems or collaborate with employees to assist in problem resolution Perform or schedule repairs or preventive maintenance of vehicles and other equipment Assist workers in tasks, as needed, such as reading daily meters/skips Extensively walk and stand for much of the workday Occasionally work outside in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc) Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force) Customer Communication: Handle customer inquiries when applicable or refer customer complaints to the appropriate authorities Provide general information about the meter services to customers, when applicable Use telephones, tablets, and/or computers to communicate Other duties as assigned. About You Must Haves: Education: High School Degree or GED Experience: Must be 21 years of age or older. Must have at least 2 years of experience in project management or a similar supervisory role. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training Nice to Have: Education: Bachelor's Degree Experience: 3 years of experience in smart metering supervision or a related field; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors Your Skills: Ability to multi-task, and work independently and as a team Excellent leadership skills and ability to manage a team Exceptional flexibility in daily routines and route scheduling Project management skills Proven understanding of industry standards Adequate time management skills to facilitate worker efficiencies Excellent communication skills, comfortable interacting with management and customers Ability to interact with unhappy or negative customers in a professional manner Excellent attention to detail for problem solving and finding Ability to walk long distances and prepare for weather conditions, accordingly Drug/Alcohol Testing: Drug/alcohol testing is required Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters Benefits Health and Safety: Group health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability Flexible Spending Accounts or an option for a Health Saving Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members Retirement: Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match PTO Plans (after 90 completed days of service for full-time employees): Paid Vacation Paid Holidays Paid Wedding Day Veterans Day paid time off for our veterans Paid Sick Time (New York based positions ONLY) Perks/Allowances Company vehicle (for all driver-based positions) Gas card for company vehicle (if applicable) Company provided cell phone or mobile allowance (if applicable) Boot allowance from approved vendors Daily per diem for travel-based positions We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Company: ACRT, Inc.

Leverage your computer skills to provide customer service, from home! RealIT's connects you to the Arise platform without paying the business start up fees. When you join RealIT's , an Arise IBO, you will be considered an Independent Contractor to the IRS. This means that you are responsible for your own taxes. You will receive a 1099 for your work from home services throughout the year. Please remember it is your responsibility to file your taxes with the IRS annually. You choose your program which has a training class fee. You are not paid for training, but special financial assistance is available to apply to course fees if approved. About Arise Arise connects small call center companies, with people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss. Register to use the Arise Platform, and have the freedom to be your own boss! Benefits of registering to use the Arise Platform: Be your own boss, and work from home with RealIT's as your sponsor and support team behind you the entire way Schedule your work around your life, not the other way around Extra money for holidays or escape the 9-to-5 WHAT TO EXPECT: A day in the life using the Arise Platform to provide service: -Providing contact center services from home -Supporting some of the largest companies in the world -Documenting all issues, resolution and follow up actions -Learning about products and services to accurately and efficiently resolve customer inquiries on the first contact WHAT IT TAKES TO SUCCEED: -Quiet place to work set up in your home. -Excellent PC and computer skills. -The ability to navigate multiple computer programs. -Great customer service and communication skills. EDUCATION NECESSARY: No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. WHAT YOU'LL BE DOING: Providing great inbound customer support for amazing global brands. To get started please submit your resume and confirm your computer meets the Arise standards below Requirements for CSP's Below are the technical requirements you will need for Arise. The requirements for before and after training varies slightly. In training you will only need a USB Headset, Computer and Internet. After completing training and you are servicing the client all requirements must have been met. Please note that these requirements are standard and may vary depending on which client you pick to start training with. It is always good to complete the Arise Profile and Background Check to see the list of client and determine which client require above standard hardware requirements. If you already have a profile, login and open the clients PDF or if you need to create one visit our careers page. Desktop or Laptop You can use either a Desktop or Laptop to service any of Arise clients. The computer will need to meet a minimum spec requirement which is a Dual-Core CPU with 2.8GHz and 4GB's of RAM with Internet Connection. You must be hardwired into the Desktop or Laptop. USB Headset You will need a USB Headset which plugs into your desktop or laptop via a USB port. This will be your headset throughout all of training and for coaching after training. Located in the Melbourne, Florida area, our Arise Careers Work From Home program is not available for residents of California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin. *Financing available upon approval.

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. Responsible for setting priorities and coordinating activities that align with set objectives and goals. Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. Monitors issues and ensures that Service Level Agreements are met. Identifies key issues and areas for improvement to streamline or implement new recommended procedures. Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. Communicates and collaborates with management effectively to provide and analyze metrics and reports. Minimum Qualifications Bachelor's Degree preferred or equivalent relevant experience. 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. Other Job Specific Skills Excellent written and verbal communication skills. Strong leadership and customer service skills. Ability to organize and supervise staff for maximum efficiency. Advanced problem solving and interpersonal skills. Strong customer service approach. Ability to build, coach and mentor effective teams. Ability to maintain consistent progress towards set priorities. Dedicated focus on accuracy and attention to detail. Ability to remain calm and courteous towards customers, staff, and management in periods of stress. Ability to develop and maintain good working relationships with all customers and co-workers.

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a Service Supervisor at Quarry Place with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to: * Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset. * Manage the completion of all work orders generated from resident requests * Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met * Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives * Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks * Implement and oversee inventory control * Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency * Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance * Prepare and manage the maintenance and capital expense budget for the property * Participate in regional and firm-wide initiatives and assignments * Participate in staff's evaluation process as needed and determined by Supervisor * Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment * Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations * Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets * Provide staff with correct equipment, tools, and training as appropriate to the property * Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling * Adjust and operate the fire alarm and life safety systems * Monitor and manage building energy use and maintain energy management programs * Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues * Ability to troubleshoot standard operations and repair problems with limited supervision * Successful completion of all required training programs within required timeframes * Able to analyze mathematical data related to financial and operational decisions Qualifications Minimum Requirements include: * High school diploma or equivalent from an accredited institution preferred * Two or more years of property maintenance management or leadership experience in a related industry * Have or obtain required city and/or government licenses or permits, i.e.: * The EPA certification for refrigerant recycling * Pool & Spa Operator * * If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit * Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances * Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations * Proven ability to train and direct others * Excellent written, verbal and customer service skills * Work indoors approximately 80% of the time and outdoors approximately 20% of the time * Use olfactory, auditory, and visual senses * Lift 25 lbs. or more * Climb up and down stairs and ladders * Access remote work areas and confined spaces (i.e., crawl spaces, roofs) * Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting) * Ability to work an on-call schedule and overtime as business needs deem appropriate * Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays * Compensation: $33/hr - $36/hr Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.

Department: Downtown Newark-Youth Services Reports To: Library Operations Manager Job Classification: Supervisors-MLS; Full-Time Staff Member, 37.5 hours/week; Non-Exempt; Salary Range: $26.00-$45.50/hour; Fringe Benefit Eligible; OPERS Retirement Position Open Until Filled *Schedule will include days, late shifts, and Saturdays. Job Summary: The Youth Services Supervisor manages the Youth Services Department at the Downtown Newark location and performs a variety of duties as they relate to the department's day-to-day service to children and teen readers and plans and presents programs and services. Personal & Professional Attributes: All Licking County Library employees are expected to exercise sensitivity when working with others, display common sense and good judgment, actively promote the Library to the public, uphold the highest level of confidentiality, honesty and integrity, and represent the Library in a positive and professional manner at all times. Core Technology Competencies: All Licking County Library employees must have a demonstrated working knowledge of computer operations, standard office equipment (copiers, faxes, etc.) and must be able to perform simple searches on the Library's online catalog. In addition, all employees must be able to prepare basic documents using a word processing program and have the ability to comprehend and explain to others all Library services including those relating to e-media and e-media devices. Essential Duties: Supervises and performs all duties associated with youth services at the Downtown Newark location (i.e. collection development, programming, creating displays and promotions, weeding, etc.) Provides regular supervision and feedback to ensure that staff adhere to positive child and youth development principles and adopt best practices. Intervenes where staff are not complying with child development standards and library values, procedures, and policies. Provides exemplary customer service by answering directional and reference questions, providing reader's advisory services, locating materials, processing hold requests, monitoring behavior of library customers, and ensuring that the library is neat and orderly. Performs clerical duties common to a library environment such as issuing library cards, collecting of lost item fines, answering telephone, renewing materials, etc. Initiates Inter-library loan requests by verifying materials not in library consortium and placing request. Facilitates and encourages professional development opportunities for Youth Services staff. Facilitates department participation in signature events and community collaborations. Instructs and assists customers in how to use Public Access Catalog terminal and other Library equipment. Participates in Downtown Newark Youth Services long-range planning, departmental goal-setting, collection development, and development and implementation of policies and procedures. Evaluates Downtown Newark equipment, materials, services, programs, procedures, and recommends purchases and changes to the Deputy Director. Identifies library needs in the Downtown Newark community as it relates to youth services and program needs. Plans and conducts outreach activities with local schools in the Downtown Newark area; visits classrooms to promote activities. Identifies and analyzes local emerging community issues, needs, and interests to determine departmental programming direction. Directly coordinates departmental youth services programming at Downtown Newark. Inputs department programming information into the Library's online program calendar and composes engaging descriptions. Compiles information and statistics and prepare and submit reports to the Public Services Manager-Downtown Newark (i.e. database statistics, reference statistics, etc.). Participates in department staff hiring, evaluation, and train staff how to perform duties according to standardized procedures and follow and implement Library policy. Participates in training new hires that are going through the Onboarding Program. Delegates tasks among department staff members, approves vacation schedules, and verifies staff payroll time sheets. Ensures staff duties are performed properly and in a timely manner. Informs staff of Library policy and procedures, provides direction, and problem-solving. Develops and conducts internal and external communications with tact, finesse, and confidentiality according to Library policies and procedures. Prepares signage and other departmental marketing materials according to Library guidelines and standards. Communicates with vendors and resolves problems. Prepares for opening and closing by turning on/off lights and equipment. All other duties as needed or as assigned.

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Job Purpose This position, along with the Branch Manager, provides leadership for the branch in all areas of operations to ensure members receive a very high level of service while meeting all compliance and regulatory requirements. Key Accountabilities Assist branch staff with questions that arise from daily member interactions. Train and develop staff to support their success. Member Service: Assist members in a professional, courteous, and efficient manner while accurately executing transactions, account maintenance, opening and closing accounts, processing loan applications, and completing IRA documents. Support the Branch Manager in building and maintaining an environment where staff evaluate member needs and cross sell products and services to meet those needs. Support achievement of branch and individual sales goals. Work in and troubleshoot multiple systems, develop working knowledge of regulations and policies, reinforce staff knowledge, and multitask effectively. Support Branch Manager with strategy for meeting all goals and metrics. Support Branch Manager to ensure all policies and procedures are followed and maintained. Communicate effectively with the Branch Manager regarding all aspects of the branch including member issues and staff needs. Qualifications, Experience, and Skills Minimum Educational Qualifications High School Diploma or GED Equivalent Minimum Experience At least 2 years in a customer service related field Other Job Specific Skills Consumer lending experience Strong customer service and sales skills in a financial services environment Strong leadership skills High professional standards including ability to maintain confidentiality Working Conditions The Team Lead provides branch oversight, so hours depend on the branch schedule. Some travel may be required for training, meetings, or conferences. Physical requirements are consistent with a standard office environment. Overtime is minimal and only required to meet branch needs.