Regional Operations Supervisor
Remote job
Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our revenue in the past 10 years and is committed to having the best technology possible to help support our clients. We pride ourselves on our "White Glove" service model by delivering the best patient experience possible.
Shared Imaging is looking for a Full Time Regional Operations Supervisor in Northern California (Bay Area).
The ideal candidate must possess:
Effective organizational and interpersonal skills, ability to communicate and manage at all levels of the organization.
Strong problem solving and critical thinking skills.
Formal process and quality management training such as lean six sigma.
A solid understanding of P&L reports and the drivers behind profitability.
A positive track record of B2B customer engagement and management, preferably with healthcare providers.
Experience creating and cultivating engaged, self-directed teams.
Above average skill-level with Microsoft Word, Excel and PowerPoint
Education, Experience and Travel
Bachelor's degree minimum
Knowledge of the US healthcare industry, diagnostic imaging trends and technology, along with imaging safety knowledge
Graduate of an approved radiology technology program and is registered by ARRT, NMTCB, or ARMRIT required. Licensure from the state of California is preferred.
Minimum of 2-3 years as a technologist required. MRI experience preferred.
Imaging Management experience required (Supervisor, Manager or Director, 2-5 years preferred).
Work from home, with overnight travel (5-7 nights/month).
Must be willing to travel the following areas: San Francisco, San Rafael, Vallejo, Roseville, Walnut Creek and San Jose.
Must reside within the Northern California area: Bay area or other surrounding areas
We value our employees, and we want them to be healthy and happy. We offer competitive salaries, travel allowance and a diverse blend of benefits, incentives, and business practices and we are continually evaluating our offerings to ensure that Shared imaging is a truly great place to work!
Health, dental, and vision insurance
Company paid dental (with applicable health plans)
401k matching
Employee Assistance Program
Company sponsored and voluntary supplemental life insurance
Voluntary short term / long term disability options
Flex PTO & paid holidays
Company swag
Health club reimbursement
Wellness program with generous incentives
Employee recognition programs
Referral bonus program
Job training, professional development, & continued education
The annual salary range for this role is $145,000 - $155,000/year, with a variable bonus, based on performance. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. This position is also eligible for a performance-based merit increase annually. Candidates will be assessed and provided offers against the minimum qualifications for this role and their individual experience. This role will also include an annual bonus that is paid biannually, with a car allowance, milage reimbursement, and stipend for home internet.
We require that all Shared Imaging LLC employees have a completed background check and drug screen on file.
Shared Imaging is committed to equal employment opportunity. The company offers a drug-free work environment to all qualified applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, marital status, veteran status or any other category protected by applicable law. Equal employment opportunity includes hiring, training, promotion, transfer, demotions and termination.
Maintenance Team Leader
Remote job
Role Description
This is a full-time remote opportunity for a Maintenance Team Leader. The Maintenance Team Leader will oversee the maintenance team, ensure the completion of preventive maintenance tasks, and manage daily operations related to equipment and overall maintenance. Responsibilities include planning, supervising, and evaluating maintenance activities, ensuring operational efficiency, and maintaining compliance with workplace safety standards.
Qualifications
Strong Supervisory Skills and experience managing maintenance teams.
Experience in a production/manufacturing environment is a must
CMMS experience required.
Proficiency in Equipment Maintenance and Preventive Maintenance tasks to ensure operational efficiency.
Experience with Maintenance Management and the ability to create and execute maintenance schedules.
Operations Management skills, including the ability to optimize workflows and ensure adherence to safety protocols.
Excellent problem-solving and organizational skills with attention to detail.
Ability to work collaboratively and independently in a remote capacity.
Knowledge of industry-specific tools and practices is a plus.
Facilities Management, or a related field is preferred but not required.
High School Diploma/GED required
Remote OCCC Customer Service Supervisor - Retention
Remote job
Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking a talented Customer Service Supervisor - Retention for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.
It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes!
Responsibilities
At Orkin, our purpose is to help protect the world where we live, work and play. Our Customer Service Supervisors help us deliver on this purpose by supporting our customers and field locations at our FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service and termite billing/claims teams.
Customer Service Supervisors - Retention will work to implement and manage performance targets and goals by optimizing training and the caller's in-call experience to enhance a "best in class" call center customer service team. The supervisor role is key to our success and we reward our Leaders with a competitive compensation package along with comprehensive benefits.
If you are highly motivated and enjoy leading others in a fast-paced environment, then you will want to be a part of the Rollins Winning Tradition. You will soon find out that we are much more than bugs!
The successful Customer Service Supervisor - Retention will possess the following abilities and will be responsible for:
* Analyze team's scheduling inspection performance for bedbug and termite services, outbound termite renewal team's collection efforts and the retention team's offers to retain customers.
* Develop performance improvement/action plans to address performance gaps or deficiencies.
* Ensure each department's results (Customer Service, Termite Renewal and Retention) meet critical performance metrics such as adherence.
* Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services to act as a resource for employees to answer routine and complex inquiries
* Collaborate with Workforce Management team, our field partners, and marketing team to make sure enough staffing is in place to properly answer call volume.
* Onboard customer service new hires to include assignment and confirmation of training, assignment of work buddy, and ensure acclimation to the team to be successful teleworkers.
* Achieve call center human resource objectives by orienting, training, assigning, coaching, counseling, and disciplining employees, communicating job expectations, monitoring, appraising, and reviewing job contributions
* Support the continued growth of the Customer Service department through continuous process improvement initiatives
* Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted performance plan
* Recognize excellent performance and behaviors at every opportunity to motivate call center agents to achieve their performance goals
* Handle and interact/engage in TEAMS chat
We Offer:
* A Competitive Compensation package
* Comprehensive benefits package including medical, dental, vision & life Insurance
* 401(k) plan with company match, employee stock purchase plan
* Paid vacation, holidays, and sick time
* Employee discounts, tuition reimbursement, dependent scholarship awards
* Inclusive training programs as the industry leader
Why Orkin?
* Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
* As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
* The Pest Management Industry is growing - and is a recession resistant line of business
* Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc.,(NYSE: ROL), headquartered in Atlanta, GA
* Orkin's National Contact Center is high energy, fun and collaborative work environment with a high performing inbound lead generation strategy
Are you ready to write your ORKIN CAREER STORY?
Qualifications
What's required
* High School/GED
* At least 2-4 years of supervisory/management level experience with supervising employees in a sales call center environment
* At least 2-4 years of experience leading a remote team
* We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law
Work from home requirements
* Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
* A workspace with adequate furnishings (e.g., a desk and chair) and lighting
* Minimum of 20 mbps upload/50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem
What you'll need
* Excellent interpersonal and communication skills
* Demonstrated ability to prioritize tasks and manage time efficiently
* Proficient in Microsoft Office
* Comfortable working in a high-volume role
* Basic computer skills in various software and web-based applications
* We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
What's required
* High School/GED
* At least 2-4 years of supervisory/management level experience with supervising employees in a sales call center environment
* At least 2-4 years of experience leading a remote team
* We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law
Work from home requirements
* Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
* A workspace with adequate furnishings (e.g., a desk and chair) and lighting
* Minimum of 20 mbps upload/50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem
What you'll need
* Excellent interpersonal and communication skills
* Demonstrated ability to prioritize tasks and manage time efficiently
* Proficient in Microsoft Office
* Comfortable working in a high-volume role
* Basic computer skills in various software and web-based applications
* We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
At Orkin, our purpose is to help protect the world where we live, work and play. Our Customer Service Supervisors help us deliver on this purpose by supporting our customers and field locations at our FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service and termite billing/claims teams.
Customer Service Supervisors - Retention will work to implement and manage performance targets and goals by optimizing training and the caller's in-call experience to enhance a "best in class" call center customer service team. The supervisor role is key to our success and we reward our Leaders with a competitive compensation package along with comprehensive benefits.
If you are highly motivated and enjoy leading others in a fast-paced environment, then you will want to be a part of the Rollins Winning Tradition. You will soon find out that we are much more than bugs!
The successful Customer Service Supervisor - Retention will possess the following abilities and will be responsible for:
* Analyze team's scheduling inspection performance for bedbug and termite services, outbound termite renewal team's collection efforts and the retention team's offers to retain customers.
* Develop performance improvement/action plans to address performance gaps or deficiencies.
* Ensure each department's results (Customer Service, Termite Renewal and Retention) meet critical performance metrics such as adherence.
* Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services to act as a resource for employees to answer routine and complex inquiries
* Collaborate with Workforce Management team, our field partners, and marketing team to make sure enough staffing is in place to properly answer call volume.
* Onboard customer service new hires to include assignment and confirmation of training, assignment of work buddy, and ensure acclimation to the team to be successful teleworkers.
* Achieve call center human resource objectives by orienting, training, assigning, coaching, counseling, and disciplining employees, communicating job expectations, monitoring, appraising, and reviewing job contributions
* Support the continued growth of the Customer Service department through continuous process improvement initiatives
* Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted performance plan
* Recognize excellent performance and behaviors at every opportunity to motivate call center agents to achieve their performance goals
* Handle and interact/engage in TEAMS chat
We Offer:
* A Competitive Compensation package
* Comprehensive benefits package including medical, dental, vision & life Insurance
* 401(k) plan with company match, employee stock purchase plan
* Paid vacation, holidays, and sick time
* Employee discounts, tuition reimbursement, dependent scholarship awards
* Inclusive training programs as the industry leader
Why Orkin?
* Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
* As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
* The Pest Management Industry is growing - and is a recession resistant line of business
* Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc.,(NYSE: ROL), headquartered in Atlanta, GA
* Orkin's National Contact Center is high energy, fun and collaborative work environment with a high performing inbound lead generation strategy
Are you ready to write your ORKIN CAREER STORY?
Operations Leader
Remote job
Job Title: Operations Leader Working Pattern: Fulltime Rolls-Royce is looking for an Operations Leader to join our growing team. This is an exciting opportunity to lead, inspire and coach a team within a defined manufacturing area. This role will be accountable for ensuring that customer commitments are met in full, measured against agreed HSE, quality, cost, delivery, people and responsiveness standards. The Operations Leader will lead and manage a team of Production Leaders or strategic programmes in the business.
Why Rolls-Royce?
Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.
We are proud to be a force for progress, powering, protecting and connecting people everywhere.
We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey.
Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking high
lights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive.
Be part of a team that sets the industry standard and drives groundbreaking solutions.
At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.
Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.
What you will be doing
With this attractive opportunity you will get a chance to:
* Drive towards a performance and culture of Zero Harm. Accountable for the compliance to safety standards for all team members in the area. Drive the environmental, safety and wellbeing plan deployment for the area and deliver performance targets.
* Accountable for ensuring that all work is carried out in compliance with the required standard to ensure conformance to the engineering specification, and for promoting a product safety culture in the organization.
* Drive to Zero Defects. Work with all functions to reduce risks and drive product and service right first time. Ensure compliance to all relevant company legislative and technical policies digital standards and processes.
* Develop and manage agreed people budget (headcount, productivity, absenteeism). Understand and manage the cell cost center budget and work with the team to drive productivity and reduce consumable cost.
* Deliver our products and services to customer commitments on time. Plan using load and capacity tools and manage bottlenecks and constraints to achieve flow through the cell. Understand WIP and inventory levels and drive to meet business targets.
* Ensure that all relevant Production System minimum standards are fully deployed and sustained within the business in support of performance objectives and coaching the team to fully participate in continuous improvement.
* Inspire and optimize the manufacturing team to consistently deliver high levels of performance through coaching, demonstration of lean leadership behaviors and ensuring they are trained, capable and effective. Motivate, delegate and empower team members to act and make their own decisions.
Who we're looking for:
At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles.
Basic Requirements:
* Associate degree and 7+ years of experience in manufacturing, operations, supply chain, engineering, or quality with Lean Sigma (green belt or higher), OR
* Bachelor's degree and 5+ years of experience in manufacturing, operations, supply chain, engineering, or quality with Lean Sigma (green belt or higher), OR
* Master's degree in STEM and 3+ years of experience in manufacturing, operations, supply chain, engineering, or quality with Lean Six Sigma Green Belt or higher, OR
* PhD with Lean Sigma Green Belt or higher, OR
* 9+ years of experience in manufacturing, operations production with Lean Six Sigma Green Belt or higher in lieu of a degree
* In order to be eligible for consideration, you must be a U.S. Citizen or U.S. Permanent Resident
Preferred Requirements:
* Experienced in chemical, pharmaceutical, oil and gas, semiconductor or other manufacturing environments which involve handling hazardous chemicals and materials.
* Experience in manufacturing environments using Process Safety Management standards, regulations, and procedures.
* Has Companywide outlook and exposure to different challenges, cultures and ways of working.
* Understanding/knowledge of multiple disciplines demonstrating breadth of experience such as research and development, new production introduction, and production. environments. Appreciation of product integrity.
* Has a proven track record delivering improved operational performance in both favorable and unfavorable conditions, utilizing cross-functional teams.
* Has experience of deploying continuous improvement methodologies such as lean and six sigma with Black Belt preferred.
What we offer
We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts.
Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.
For fully remote roles, employees can live in any state except Idaho, Nebraska, Nevada, Vermont, and Wyoming.
Relocation assistance is available for this position.
Closing date: December 8, 2025
Job Category
Manufacturing
Job Posting Date
25 Nov 2025; 00:11
Pay Range
$124,613 - $202,496-Annually
Location:
Cypress, CA
Benefits
Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.
Auto-ApplyStrategy & Operations Lead
Remote job
The Enterprise Technology team supports insights with data and the technical systems that give our teams leverage to achieve their objectives. We work cross-functionally with Asana's business teams to understand their goals and ensure they receive the data and technical support they need to flourish.
As the Strategy & Operations Lead for the CIO Organization, you will drive the vision, strategy, and operational evolution within our CIO Organization. You will be responsible for advancing organizational priorities, enabling leadership decision-making, and leading our Asana for the Office of the CIO efforts. You will report to the Head of PMO & Strategy & Ops and work closely with the CIO leadership team to align strategy, execution, and operations to accelerate impact.
You will partner with leaders to identify gaps, improve processes, align teams, and communicate results across the company. You will serve as a player-coach leader to increase velocity and evangelize strategic opportunities to improve execution and processes. You will help with team development and training. Your role will be critical in helping the CIO Organization operate with clarity, focus, and agility.
This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you'll achieve:
Own the Asana for the Office of the CIO initiative driving the CIO organization's use of Asana as "Customer 0" and the internal and external monetization of that expertise to demonstrate measurable impact
Drive the development of annual and multi-year strategic planning, ensuring alignment with company-wide priorities and operational objectives.
Drive execution of high-impact initiatives that improve organizational effectiveness, collaboration, and decision-making.
Own CIO leadership operating cadences (e.g., QBRs, leadership meetings, quarterly all-hands, leadership offsites), driving content development and acting as a thought partner to the leadership team to surface and address critical priorities, drive focus, and support accountability.
Leverage data to assess organizational health, identify risks, and drive continuous improvement through insights, frameworks, and recommendations that help leaders make better decisions faster.
Develop clear, compelling narratives for strategic priorities, progress, and impact.
Manage internal and external communications on behalf of the CIO and leadership
Collaborate with leadership and People Partner to improve employee engagement through data-informed initiatives
About you:
Relevant (8+ years) experience with a successful track record as an operational leader in a CIO org, and/or directly-related management consulting, professional services, and/or technology industry experiences in designing, leading, and driving meaningful business impact as an operational leader.
Deep knowledge of Asana as a tool and experience enabling organizational adoption and tool optimization.
Proven track record of using and enabling an organization's products internally ("customer zero") to enhance operations, productivity, and employee experience.
You have empathy for what it takes for the CIO org to support both our enterprise and external customers, and are doggedly proactive about reducing barriers for the organization as a visionary and inspirational leader.
You are data driven, can set the right performance indicators for systems support, quality, development operations, and are a metrics champion who is able to measure and report team performance.
Proven ability to serve as a liaison between business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
You are able to build deep and trusted relationships across departments and teams to build a community.
Demonstrate curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer:
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $207,000-$243,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
About us
Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor's and Inc.'s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.
#LI-Hybrid
Auto-ApplyVehicle Operations Lead
Remote job
Waabi, founded by AI pioneer and visionary Raquel Urtasun, is an AI company building the next generation of self-driving technology. With a world class team and an innovative approach that unleashes the power of AI to “drive” safely in the real world, Waabi is bringing the promise of self-driving closer to commercialization than ever before. Waabi is backed by best-in-class investors across the technology, logistics and the Canadian innovation ecosystem.
With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: ************
You will...- Manage, mentor, and develop a growing team of Vehicle Operators (VOs), handling performance monitoring and career development.- Serve as the functional lead for Shift Supervisors, defining workflows and hand-off procedures to ensure seamless leadership coverage across testing.- Manage shift schedules that ensure continuous fleet coverage while adhering to fatigue management policies and optimizing workforce utilization.- Partner with the Test Operations Lead to align operator availability with mission volume forecasts, ensuring that all scheduled testing and commercial loads are fully crewed without delay.- Oversee the daily deployment of Vehicle Operators, ensuring all shifts are staffed and personnel are "mission-ready" (physically fit, briefed, and equipped).- Manage operational logistics essential for our growing test fleet, including onsite fuel coordination and DEF inventory.- Enforce strict FMCSA and internal compliance, managing Hours of Service (HOS), Driver Qualification (DQ) files for all CDL holders.- Maintain comprehensive operational records, ensuring the organization is perpetually audit-ready.- Champion Waabi's Safety Culture, conducting safety briefings and ensuring all personnel adhere to strict safety policies both in the yard and on public roads.
Qualifications:- 5+ years of experience in fleet operations, logistics, or transportation management.- 2+ years of direct people management experience, specifically managing CDL operators, dispatchers, or shift-based teams.- Active CDL (Class A) holder is strongly preferred; understanding the technical and physical demands of Class 8 operation is critical for managing this workforce.- Deep knowledge of transportation regulations (DOT, FMCSA), particularly regarding Hours of Service (HOS) and compliance for commercial operators.- Experience working in a technical or testing environment; previous experience in the Autonomous Vehicle (AV) industry is a strong plus.- Ability to work flexible shifts, including days, nights, and weekends, to support a 24/7 operation and travel to remote sites/roadside locations as needed.- Proficiency with fleet management software, scheduling tools, and telematics platforms.Perks/Benefits:- Competitive compensation and equity awards.- Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only).- Unlimited Vacation.- Flexible hours and Work from Home support.- Daily drinks, snacks and catered meals (when in office).- Regularly scheduled team building activities and social events both on-site, off-site & virtually.- As we grow, this list continues to evolve!
Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!
Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.
Auto-ApplyApplied AI Operations Lead
Remote job
Company OverviewCanvas Medical is accelerating everyday medicine with an EMR platform built for healthcare automation. We create modern, elegant front- and back-end tooling to enable new ways for developers and clinicians to integrate data, automate workflows, and collaborate to solve healthcare's toughest challenges. In doing so we advance our mission to give care teams superpowers with software.
Canvas is institutionally backed by some of the greatest technology investors in the world (funded notable health tech companies such as GoodRx, Oscar Health, and Hims & Hers Health).
The RoleWe're hiring an Applied AI Operations Lead to join our GTM Operations team and drive successful deployment, adoption, and governance of AI agents across our customer base. This role serves as the critical bridge between our Applied AI engineering team and the healthcare organizations implementing Canvas's state-of-the-art AI capabilities to transform their clinical and operational workflows.
You'll be the hands-on expert who partners directly with customers to deploy and manage AI agents built with foundation model APIs and our server-side SDK, ensuring they deliver measurable value in real-world healthcare settings. This means working closely with clinical, operational, and financial stakeholders to understand their unique workflows, configure agents for optimal performance, and operate robust governance frameworks that build trust in AI-powered automation.
This role is ideal for someone who combines technical depth in LLM-based systems with exceptional customer-facing skills and a passion for healthcare transformation. You'll translate complex AI capabilities into compelling value stories, guide customers through change management, and create repeatable playbooks that accelerate AI adoption across the Canvas customer base. Your work will directly impact how thousands of care teams leverage AI to deliver better patient outcomes while reducing administrative burden.
You'll collaborate with our Applied AI engineering team to inform product development based on field insights, work with customer success to ensure smooth implementations, and partner with technical marketing to showcase the transformative impact of AI agents in Canvas. As AI becomes central to healthcare delivery, you'll be at the forefront of this revolution, helping our customers realize the full potential of healthcare automation.
What You'll DoCustomer Deployment & Implementation- Partner directly with healthcare organizations to deploy and configure AI agents for clinical documentation, scheduling, billing, communications, and workflow automation- Conduct workflow assessments to identify high-impact automation opportunities and design agent implementations that deliver measurable ROI- Configure and optimize agent performance using prompt engineering, context management, and tool selection based on specific customer requirements- Create and maintain customer-specific evaluation frameworks that demonstrate agent effectiveness and build stakeholder confidence
Governance & Trust Building- Maintain AI governance frameworks that ensure safe, reliable agent operations in production healthcare environments- Design and implement monitoring systems for agent performance, including accuracy tracking, drift detection, and quality assurance protocols- Partner with clinical and compliance teams to ensure deployed agents meet regulatory requirements and operational standards- Develop and deliver training programs that enable care teams to effectively collaborate with AI agents
Technical Excellence & Innovation- Work hands-on with foundation model APIs (OpenAI, Claude, Gemini) and the Canvas SDK to troubleshoot and optimize agent behavior- Collaborate with Applied AI engineering to translate field insights into product improvements and new capabilities Build and maintain a library of best practices, implementation templates, and governance playbooks that accelerate customer success- Stay current with advances in LLM technology and healthcare AI applications to guide strategic customer conversations
Strategic Customer Partnership- Serve as the trusted AI advisor for Canvas customers, helping them navigate the transformation to AI-powered healthcare operations- Drive executive conversations about AI strategy, demonstrating how Canvas's platform capabilities enable competitive advantage- Create compelling narratives around AI impact using customer success stories, performance metrics, and ROI analyses- Partner with sales teams on strategic opportunities, providing technical expertise and vision for AI transformation
QualificationsRequired Experience & Background- 5+ years in technical customer-facing roles (solutions engineering, technical consulting, customer success engineering)- Demonstrated experience deploying and managing LLM-based applications in production environments- Track record of driving successful enterprise technology implementations with measurable business outcomes- Strong project management skills with ability to juggle multiple customer engagements simultaneously
AI & Technical Expertise- Hands-on experience with products offered from foundation model providers (OpenAI, Anthropic, Google) and AI tools for low-code automation, with understanding of their capabilities and limitations- Understanding of AI safety, alignment, and governance principles- Experience with evaluation frameworks, A/B testing, and performance monitoring for AI systems- Learned experience with the edges and limitations of AI products, and understanding of the iterative process required to get high quality results
Healthcare & Domain Knowledge- Healthcare technology experience required, with ability to give workflow advice and construct automations that meet the needs of healthcare users- Understanding of clinical workflows, EMR systems, and healthcare operations a plus- Familiarity with HIPAA, clinical documentation standards, and healthcare compliance considerations- Ability to quickly develop domain expertise and speak credibly with clinical stakeholders
Skills & Capabilities- Comfort with ambiguity and ability to define structure in undefined spaces- Exceptional written and verbal communication skills with ability to create compelling technical content- Strong analytical and problem-solving abilities with data-driven approach to decision making- Experience creating and delivering technical training to diverse audiences Who You Are
You're energized by ambiguity and thrive in fast-paced environments where you can experiment, iterate, and scale what works
You have 5+ years of experience implementing workflow tools and automation solutions in enterprise settings, with 2+ years of hands-on experience with LLM-based systems
You're deeply familiar with foundation model capabilities and have practical experience with context engineering and adversarial testing
You excel at translating technical complexity into business value, comfortable presenting to both technical teams and C-suite executives
You bring a consultative approach to customer engagement, able to diagnose problems, design solutions, and drive change management
You have experience in healthcare technology or a strong willingness to rapidly develop domain expertise in clinical and operational workflows
You combine technical depth with exceptional communication skills, able to create documentation, deliver training, and influence stakeholders
What Success Looks Like at 90 Days
You've successfully deployed AI agents with at least 3 Canvas customers, demonstrating measurable improvements in efficiency and user satisfaction
You've made significant contributions, based on your field insights, to the best practices playbook for AI agent deployment and monitoring
You've created compelling case studies and ROI analyses that accelerate sales cycles and customer adoption
LocationSan Francisco preferred.We are a mostly remote, distributed team. We encourage people to do their work when and where they perform at their best. Because of this structure, strong written communication skills, time management skills, and personal accountability are very important to us.
Canvas Medical provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyRemote Growth & Revenue Operations Lead
Remote job
Position: Growth and Revenue Operations LeadDepartment: SalesLocation: RemoteType: Full-Time About SmythOS:SmythOS is an innovative software company dedicated to reshaping the digital world through our cutting-edge AI orchestration platform. We strive to create seamless user experiences that enhance efficiency and productivity across industries.
Role Overview:SmythOS is seeking an experienced and strategic-minded Growth and Revenue Operations Lead to join our team. This crucial role will manage and optimize sales operations, ensuring effective collaboration between sales and marketing teams to drive revenue growth. The ideal candidate will be adept at aligning lead generation, sales processes, and marketing strategies to maximize business potential.
Key Responsibilities:
Sales Operations Management: Oversee and streamline sales processes and workflows, ensuring efficiency and effectiveness.
Lead Generation & Conversion: Develop and implement strategies to optimize lead flow, quality, and conversion rates.
Cross-Departmental Collaboration: Work closely with marketing to align lead generation strategies, campaign execution, and feedback loops, ensuring cohesive operations.
Revenue Optimization: Drive RevOps initiatives to improve forecasting accuracy, sales processes, and overall revenue growth.
Strategic Planning: Provide strategic insights and recommendations to the CEO on sales strategies and performance metrics.
Sales Planning & Forecasting: Build and manage comprehensive sales plans, including quotas and targets, and maintain accurate forecasting models.
Compensation & Reporting: Administer sales compensation plans and create detailed go-to-market (GTM) reports for executive leadership.
Stakeholder Management: Establish and maintain strong relationships with key stakeholders, promoting alignment and effective collaboration.
Technology Utilization: Leverage sales and marketing software and technology stacks to enhance operations and drive efficiency.
Performance Analysis: Monitor and analyze sales performance metrics, providing actionable insights to optimize processes.
Industry Trends: Stay updated on industry trends and best practices to continuously improve sales and marketing strategies.
Qualifications:
Bachelor's degree in marketing, business administration, or a related field; advanced degrees or certifications are a plus.
Proven experience in revenue operations, sales operations, and sales management.
Expertise in lead flow management and optimization.
Strong ability to work with executive leadership, particularly the CEO, on strategic sales initiatives.
Proficiency with sales and marketing software (e.g., CRM systems, marketing automation tools).
Experience in developing and implementing sales plans and forecasting models.
Excellent analytical and problem-solving skills with keen attention to detail.
Exceptional communication and interpersonal skills.
Strategic thinker with a visionary approach to sales and revenue operations.
Ability to thrive in a remote and dynamic team environment.
Benefits:
Competitive salary
Flexible remote work environment with a focus on work-life balance
Opportunities for professional growth and career advancement
Access to cutting-edge technologies and ongoing learning opportunities
Operations Lead
Remote job
Fleek is a B2B Marketplace for wholesale second hand fashion. We enable professional resellers and retail stores to buy from vintage clothing suppliers from around the world. We are backed by top VC funds such as Andreessen Horowitz (a16z), and Y Combinator.
Role specific details
Your responsibility is to is to increase efficiency of Fleek's post sales operations and marketplace process, so that cross-border delivery, fulfilment, quality, and customer service are able to consistently improve, while the business scales. You will have full responsibility and ownership for the team's execution against set KPIs to reduce delivery time, implement logistics solutions across countries, reduce time to resolution of cx issues, and increase quality assurance, and reduce default rate.
You need to be a self-starter, innovative, and an analytical thinker who's comfortable with using data to make decisions. Your organisational and analytics qualities should be able to take our current manual processes and help streamline/automate them. This role will be a combination of higher strategic level decisions alongside getting your hands dirty. You will work closely with our C-suite and founders and help establish the direction for Fleek's operational initiatives.
Preferred Skills
At least 5+ years of demonstrated experience in data-driven decision-making and sound business judgement through strong analytical thinking and experimentation
Experience working cross-functionally across operations, finance, and product teams
Experienced in setting up customer service tools and processes
Experience in marketplaces, early stage startups is a plus
Ability to wear-multiple hats
Benefits
We at Fleek believe in happy employees :-)
Comprehensive healthcare coverage
Exclusive employee clothing drops courtesy Fleek
Flexible work hours & time off. We don't care where you are as long as the work gets done. We are a fully remote - -team spread across the US, UK, and Europe.
Shared ownership: Being On Fleek means you'll own a part of it
Customer Service Supervisor
Remote job
At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,and the community as a whole. We have a rich and storied history. Colibri is one of the pioneers of online professional education,introducing some of the first web-based professional education courses in 2001. Today, the company'sfamily of brands are the leading online professional education platforms in their respective end-markets.We proudly serve >1 million customers annually and employ more than 1,500 mission-alignedprofessionals. To learn more, please visit: ********************
Position Overview:
As a Customer Service Supervisor, you'll play a vital role in enabling first call resolution in a constantly evolving industry, while using a variety of tools and technology. In the process, you'll lead and mentor a team to handle a broad range of customer service call types such as processing extensions of expired products, enrolling customers in coursework, and assisting customers as they navigate our website. It's an opportunity to showcase your customer experience expertise and assist us in creating customers for life!What You'll Do:
Lead, support, encourage, train, and mentor a team of customer service representatives to deliver a high standard of service.
Uphold Customer Service performance targets by monitoring team member progress and providing regular feedback, helping team develop necessary skills and competencies.
Assist in the development and implementation of Customer Service procedures, policies, and standards.
Work alongside the team, providing technical support and fast-paced critical thinking to anticipate our customer's current and future needs.
Serve as an escalation point to review, advise, and respond to student issues, further escalating to department managers as needed.
Analyze customer service processes, identifying areas for improvement.
Identify ways to enhance efficiency, reduce response times, and improve customer satisfaction.
What You'll Need to be Successsful:
High school diploma or equivalent
2+ years or more of supervising experience that is specific to manage Customer Service call center teams.
Proficiency in Microsoft Office
Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone
Excellent interpersonal, written, and oral communication skills
Strong work ethic and self-motivation with a commitment to succeed both individually and as a team.
Aptitude to learn and navigate new software quickly, and comfortable using multiple computer screens and internet tabs simultaneously.
Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!
Auto-ApplySupervisor, Customer Service Management
Remote job
Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
Together, we can get life-changing therapies to patients who need them-faster.
Job Summary
The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit investigations for pharmacy and medical benefit coverage. Serving 1-2 clients, this position is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements as outlined by client contracts and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and long-term retention of customers.
Responsibilities
The Supervisor, Customer Service Management leads program staff performing actions including: customer service, and other patient services.
Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily support ensuring team members can perform job responsibilities.
Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance.
Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program.
Coordinate and deliver recurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders.
Assess/Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules.
Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner.
Manage employee timecards in addition to standard HR responsibilities as a people leader.
Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders.
Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable.
Continually monitor program adherence, quality, attendance and address accordingly.
Report Corrective and Preventative Actions in a timely manner.
Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues.
Conduct recurring development-based 1x1s with team members focused on both performance and goal setting.
Effectively manage time and independently prioritize work responsibilities to meet key deadlines.
Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills.
Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person).
Proactively seek and implement process efficiencies to reduce team manual work.
Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc.
Work well independently and in a team setting by collaborating across different departments.
Qualifications:
Bachelor's degree or equivalent work experience preferred
3-5 years of experience in related field of patient support programs preferred
Previous management experience preferred
Strong communication, presentation, and time management skills
Commitment to the continued development of oneself and team members
Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and basic formulas
Travel may be needed to perform your duties up to 10%.
What is expected of you and others at this level:
Coordinates and supervises the daily activities of operations or business staff
Administers and exercises policies and procedures
Ensures employees operate within guidelines
Decisions have a direct impact to work unit operations and customers
Frequently interacts with subordinates, customers, and peer groups at various management levels
Interactions normally involve information exchange and basic problem resolution
TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 8am - 5pm CT.
REMOTE DETAILS: All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)
Upload speed of 5Mbps (megabyte per second)
Ping Rate Maximum of 30ms (milliseconds)
Hardwired to the router
Surge protector with Network Line Protection for CAH issued equipment
Anticipated salary range: $67,500.00 - $86,670.00
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 12/23/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Auto-ApplySeasonal Customer Service Supervisor
Remote job
Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs).
Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs).
Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis.
Responsible for setting priorities and coordinating activities that align with set objectives and goals.
Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted.
Monitors issues and ensures that Service Level Agreements are met.
Identifies key issues and areas for improvement to streamline or implement new recommended procedures.
Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination.
Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals.
Communicates and collaborates with management effectively to provide and analyze metrics and reports.
Minimum Qualifications
Bachelor's Degree preferred or equivalent relevant experience.
4-6 years of customer service experience or related public relations experience. 0-2 years of management experience.
Other Job Specific Skills
Excellent written and verbal communication skills.
Strong leadership and customer service skills.
Ability to organize and supervise staff for maximum efficiency.
Advanced problem solving and interpersonal skills.
Strong customer service approach.
Ability to build, coach and mentor effective teams.
Ability to maintain consistent progress towards set priorities.
Dedicated focus on accuracy and attention to detail.
Ability to remain calm and courteous towards customers, staff, and management in periods of stress.
Ability to develop and maintain good working relationships with all customers and co-workers.
Entry Level Customer Service - WFH
Remote job
About Us
We partner with labor unions, credit unions, and professional associations across North America to deliver supplemental benefit programs that strengthen financial protection and long-term security for members and their families. Through these partnerships, we help working individuals safeguard their income, health, and peace of mind.
Built on integrity, service, and genuine care, our organization is known for providing clear, personalized guidance - ensuring every member fully understands the options available to them. We know every family's situation is unique, and we tailor our support to match their needs.
Our mission is simple: to empower and protect hardworking families. We aim to make a real difference through programs that bring lasting stability and reassurance. As we continue to grow, we're looking for motivated, people-focused professionals ready to build a meaningful remote career that combines purpose, growth, and flexibility.
The Opportunity
This role allows you to make a real impact every day. You'll be the trusted connection between members and the benefits they've requested. Through virtual consultations, you'll listen, guide, and help families choose options that align with their goals.
You'll enjoy the freedom of a fully remote position, with the flexibility to design your schedule and maintain balance while working alongside a supportive, like-minded team. This is more than a job - it's a career built on performance, purpose, and growth.
Key Responsibilities
Conduct virtual and phone consultations with members interested in their benefit options.
Build trust through active listening and empathy.
Clearly explain programs and guide families to informed decisions.
Maintain accurate digital records and organized documentation.
Collaborate with teammates to achieve shared goals and uphold service excellence.
Participate in ongoing training and professional development.
Contribute ideas to improve efficiency and the member experience.
Qualifications
Legally authorized to work in the U.S. or Canada.
High school diploma or equivalent (post-secondary education is an asset).
Comfortable using Zoom, email, and digital tools.
Strong communication and interpersonal skills.
Self-motivated and organized in a remote setting.
Experience in customer service, sales, or client relations is helpful, but not required - full training provided.
Ideal Traits
Empathetic and relationship-focused.
Dependable, adaptable, and organized.
A strong team player who values accountability.
Professional and confident communicator who always puts people first.
What We Offer
Comprehensive benefits, including life, dental, prescription, and travel coverage.
Remote work flexibility and balanced scheduling.
Performance bonuses, incentives, and travel rewards.
Continuous mentorship and leadership development.
A supportive, inclusive culture that celebrates effort, growth, and success.
Make an Impact
If you're passionate about helping others and want a career that offers purpose, stability, and recognition, this is your chance to thrive.
Join a team that helps thousands of families across North America gain confidence in their financial future - where your effort is valued, your growth is encouraged, and your success is shared.
Auto-ApplyClient Operations Lead
Remote job
We're looking for a project manager with a proven track record of delivering complex digital marketing initiatives and leading cross-functional teams. In this role, you'll own the delivery and operational success of key client projects, streamline workflows, and serve as a trusted partner to clients - helping them turn strategic goals into real results. This is a mid-to-senior level position with opportunities to mentor others and influence how we deliver work across the agency.What You'll Do
Own the successful delivery of projects across your book of accounts, from kickoff through completion
Build strong, trust-based relationships with clients and act as a strategic partner in helping them achieve their goals
Proactively surface opportunities, risks, or gaps to clients before they become problems, acting as a calm, solutions-oriented voice in complex moments
Lead cross-functional teams spanning strategy, content, design, paid media, and web development - ensuring clarity, alignment, and accountability at every step
Be an advocate for both the client and the team, balancing empathy with accountability to drive healthy, long-term relationships
Create and maintain structured project plans, timelines, and trackers that help everyone stay focused and informed
Lead recurring client meetings with clarity and confidence, keeping communication proactive and expectations realistic
Ensure on-time delivery of all work - and when timelines shift, reset expectations thoughtfully with both clients and internal teams
Gather client inputs, approvals, and feedback efficiently, minimizing blockers and keeping momentum up
Communicate actively and transparently with internal teams and clients in real time (primarily via Slack and Zoom)
Review deliverables for accuracy, alignment with objectives, and overall quality before they reach the client
Track project goals and ensure measurable progress toward client outcomes and overall success
Who You Are
You have at least 4 years of experience in a fast-paced agency environment, where you've led cross-functional project teams and managed client communications end to end.
A highly organized, client-focused project leader with a track record of delivering complex digital marketing and web projects
Skilled at managing deadlines, dependencies, and shifting priorities without letting anything fall through the cracks
A clear and confident communicator who knows how to build trust and drive alignment across clients and teams
Comfortable leading client conversations, asking thoughtful questions, and translating abstract goals into actionable plans
Proactive, resourceful, and unafraid to dive into the details - whether that means unblocking a teammate or troubleshooting a delivery risk
Flexible and fast-moving, able to switch contexts easily while maintaining focus and clarity
Experienced with project management tools like ClickUp, Asana, or Airtable, and skilled at maintaining, scaling, and improving systems that keep projects and teams aligned
Primarily based in Eastern Time hours (9:00am-6:00pm ET), with the flexibility to meet with clients and collaborate with our international team when needed
Perks & Benefits
In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
100% company funded health insurance, with dental and vision options
Paid parental leave
401(k) plan to help save for your future
Permanent remote work option
Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
Monthly wellness stipend and quarterly employee appreciation gift
One-time reimbursement for work from home equipment
Monthly team bonding sessions
Pre-tax commuter benefits
The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day
About Terra
Terra is a digital marketing and creative agency built by an integrated and international team of content creators, strategists, designers, and developers. We help organizations reimagine and deliver their most ambitious digital projects and initiatives by acting as an extension of our clients' teams and delivering exceptional online experiences, content, and marketing strategies.
Our team is innovative, tech-forward, and creative by nature. We are dedicated to pushing boundaries and staying ahead of the curve in today's ever-evolving digital landscape. We believe in the power of collaboration and foster a work environment that encourages creativity and growth. And with a strong focus on work-life balance, we prioritize the well-being and career development of our team members. Finally, we are committed to promoting from within and offering meaningful opportunities for professional growth.
Terra is also an equal-opportunity employer.
We recruit, employ, train, compensate, and promote team members regardless of their race, religion, color, national origin, sex, disability, age, veteran status, or any other protected status (as required by applicable law).
Our top goal as an employer is to bring together a diverse mix of talented people who are excited to join our company, stay with Terra for a long time, and do their best work while they're here. We take pride in the quality of the services and work we provide to our clients, and we know none of it is possible without the hard work and commitment of our passionate and creative employees.
Auto-ApplyBeneficiary Help Line Supervisor-Senior
Remote job
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day.
The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.
We are seeking to hire a Beneficiary Help Line Supervisor-Senior to our team!
Join Us in Empowering Lives Through SSA's Employment Support Initiatives
Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.
The Systems Manager is responsible for the administration, security, maintenance, and optimization of IT systems, networks, and infrastructure supporting the Beneficiary Helpline and related program operations. This role ensures reliable system functionality, compliance with SSA and federal security standards, and supports business continuity through proactive management, troubleshooting, and enhancements. The Systems Manager collaborates with program leaders and cross-functional teams to align technology solutions with organizational needs, prepares technical documentation, and serves as a subject matter expert on system security and best practices.
The Beneficiary Helpline Supervisor provides advanced leadership and operational excellence for the SSA Beneficiary Helpline. In addition to the standard supervisory responsibilities, this position manages high-complexity issues, serves as the primary escalation point for critical incidents, and leads process improvement initiatives. The Supervisor works closely with the Helpline Manager to ensure all contractual objectives are met, oversees advanced certification and training programs, and maintains a strong compliance posture with SSA and federal requirements. Additional duties include developing and executing advanced quality assurance plans, delivering comprehensive performance analysis and executive-level reporting, and liaising with stakeholders to align the helpline with program objectives. The Supervisor is responsible for workforce planning, resource allocation, and leading staff development efforts to foster a high-performing, customer-focused team.
Duties and Responsibilities:
• Provide advanced supervision, mentorship, and leadership for helpline staff and senior team members.
• Manage and resolve the most sensitive or high-impact beneficiary inquiries and incidents.
• Deliver executive-level analyses, operational reporting, and performance metrics to management.
• Lead development, documentation, and implementation of best practices, policies, and SOPs for the helpline.
• Oversee advanced certification and training initiatives for staff.
• Develop and execute comprehensive quality assurance and customer satisfaction improvement plans.
• Collaborate with internal and external stakeholders to ensure alignment with SSA objectives.
• Ensure compliance with all federal, SSA, and contractual requirements related to privacy, security, and risk management.
• Lead workforce planning, resource management, and succession management activities.
Requirements:
• Bachelor's degree with 5-7 years relevant supervisory experience; advanced degrees or certifications preferred.
• Experience leading large teams in high-volume, complex contact center environments, especially those supporting government or public sector clients.
• Demonstrated ability to manage staff development, performance, and mentorship programs.
• Advanced skills in performance analysis, reporting, and using insights for operational decisions.
• Superior written and verbal communication skills; ability to communicate with all stakeholder levels.
• Expert proficiency in contact center solutions, analytics tools, and incident management systems.
• In-depth knowledge of federal confidentiality, privacy, and information security regulations.
• Experience leading process innovation, change management, and quality improvement initiatives.
• Advanced conflict management and crisis intervention skills.
Clearance requirements:
Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance
If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:
Paid vacation & Sick leave
Health insurance coverage
Career training
Performance bonus programs
401K contribution & Employer Match
11 Federal Holidays
Auto-ApplyConsumer Services Supervisor - Job #365
Remote job
Job DescriptionThe Organization
North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.
Department: Consumer Services Supervisor - Adult 6 (San Fernando Valley)
SCOPE: Responsible for ensuring delivery of quality information and services in assigned unit.
SUPERVISION: Receives supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, Secretaries and other assigned staff.
EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.)
1. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues.
2. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups.
3. Hires, trains, directs, and evaluates unit staff.
4. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees' committees and may be assigned to serve as senior staff in supervisor's absence.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge: Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices. Experience with the legal system and related forensic issues, developmental centers, and dual diagnoses inclusive of mental health services/resources preferred.
Skills: Decision making; Analysis of complex material; experience with database software; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people.
EDUCATION AND EXPERIENCE:
Bachelor's Degree in psychology, social work, sociology, or related human services field or in a related field
Five years of Regional Center experience
Or
Master's Degree in psychology, social work, sociology, or related human services field or in a related field
Two years of related professional/leadership experience
Or
Master's Degree in an unrelated field
Three to five years of related professional/leadership experience
Three years of professional experience should include service coordination at a Regional Center or related experiences
Previous experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems, diversion, probation, etc. highly preferred.
A valid CDL and transportation, or acceptable substitute, required for this position.
NLACRC Offers an Excellent Benefits Package:
We offer employees a variety of health and dental plans.
• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
• Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
• Pre-Tax Flexible Spending Account for eligible health care expenses
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
• No cost Vision plan for employees and eligible dependents
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
• Holidays - NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid - remote option
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
COMPENSATION:
This position is exempt. Salary range $87,661.06 - $124,259.46
Base Pay Rate / Salary Range Information
The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.
NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Consumer Services Supervisor - Job #365
Remote job
The Organization
North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.
Department: Consumer Services Supervisor - Adult 6 (San Fernando Valley)
SCOPE: Responsible for ensuring delivery of quality information and services in assigned unit.
SUPERVISION: Receives supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, Secretaries and other assigned staff.
EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.)
1. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues.
2. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups.
3. Hires, trains, directs, and evaluates unit staff.
4. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees' committees and may be assigned to serve as senior staff in supervisor's absence.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge: Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices. Experience with the legal system and related forensic issues, developmental centers, and dual diagnoses inclusive of mental health services/resources preferred.
Skills: Decision making; Analysis of complex material; experience with database software; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people.
EDUCATION AND EXPERIENCE:
Bachelor's Degree in psychology, social work, sociology, or related human services field or in a related field
Five years of Regional Center experience
Or
Master's Degree in psychology, social work, sociology, or related human services field or in a related field
Two years of related professional/leadership experience
Or
Master's Degree in an unrelated field
Three to five years of related professional/leadership experience
Three years of professional experience should include service coordination at a Regional Center or related experiences
Previous experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems, diversion, probation, etc. highly preferred.
A valid CDL and transportation, or acceptable substitute, required for this position.
NLACRC Offers an Excellent Benefits Package:
We offer employees a variety of health and dental plans.
• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
• Dental Insurance - NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
• Pre-Tax Flexible Spending Account for eligible health care expenses
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees
• No cost Vision plan for employees and eligible dependents
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b)
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off - Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time
• Holidays - NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid - remote option
Professional Development Opportunities & Growth
NLACRC values the professional development of staff! Many Consumer Services Coordinators gain experience and enter into Supervisor, Manager or Director positions.
Diversity, Equity, and Inclusion
At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging.
COMPENSATION:
This position is exempt. Salary range $87,661.06 - $124,259.46
Base Pay Rate / Salary Range Information
The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.
NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Auto-ApplyService Supervisor - Varenna Lakeside
Remote job
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Service Supervisor at Varenna Lakes with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to:
Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset.
Manage the completion of all work orders generated from resident requests
Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met
Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives
Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks
Implement and oversee inventory control
Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency
Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance
Prepare and manage the maintenance and capital expense budget for the property
Participate in regional and firm-wide initiatives and assignments
Participate in staff's evaluation process as needed and determined by Supervisor
Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment
Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations
Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets
Provide staff with correct equipment, tools, and training as appropriate to the property
Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling
Adjust and operate the fire alarm and life safety systems
Monitor and manage building energy use and maintain energy management programs
Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues
Ability to troubleshoot standard operations and repair problems with limited supervision
Successful completion of all required training programs within required timeframes
Able to analyze mathematical data related to financial and operational decisions
Qualifications
Minimum Requirements include:
High school diploma or equivalent from an accredited institution preferred
Two or more years of property maintenance management or leadership experience in a related industry
Have or obtain required city and/or government licenses or permits, i.e.:
The EPA certification for refrigerant recycling
Pool & Spa Operator
* If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit
Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances
Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations
Proven ability to train and direct others
Excellent written, verbal and customer service skills
Work indoors approximately 80% of the time and outdoors approximately 20% of the time
Use olfactory, auditory, and visual senses
Lift 25 lbs. or more
Climb up and down stairs and ladders
Access remote work areas and confined spaces (i.e., crawl spaces, roofs)
Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)
Ability to work an on-call schedule and overtime as business needs deem appropriate
Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays
Compensation: $30.05/hr - $35/hr
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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Auto-ApplyRegistration Services Supervisor - Patient Registration - FT - Evenings
Remote job
Full time
Shift:
Second Shift (Evenings - Less than 12 hours per shift) (United States of America)
Hours per week:
40
Job Information Exemption Status: Non-Exempt Supervise and coordinate team member activities of the HSD Patient Registration Department to ensure all registration related processes are completed in a timely and accurate manner in accordance with departmental and organizational policies and procedures. Motivate team members to provide patients a positive and customer-focused experience during patient registration workflows and financial discussions.
Education Qualifications
High School Diploma / GED Required
Bachelor's Degree Related degree field. Preferred
Experience Qualifications
2 years Customer Service experience in a Patient Access/Registration experience in a hospital or physician office setting. Required
Supervisory experience. Preferred
Skills and Abilities
Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Required proficiency)
Ability to identify complex problems, review related information, evaluate options and implement appropriate solutions. (Required proficiency)
Able to learn and understand basic medical terminology used in the service area. (Required proficiency)
Licenses and Certifications
SV RC New Hire Resource Person Training Course taught by the SV RC Education and Passing Exam Score of 95% or greater is required.
Completion of department assigned education from a nationally recognized patient access education program is required.
What you will do
Perform functions and duties as a supervisor to include but not limited to the interview and selection of applicants for open positions; management of staff work schedules and assignments; payroll review and updates; performance appraisals; and provide guidance, coaching, counseling and discipline for department staff.
Understand, document and perform all tasks performed by staff within area of responsibility. Works along-side staff when needed.
Assist with the development and revision of the department's internal documents, procedural manuals, policies, procedures, standards and forms as needed.
Monitor all work queues, reports and service area work volume and adjusts staffing and processes accordingly for ideal accuracy and productivity.
Respond to needs of the department within required timeframe during on-call hours.
Ensure customer concerns are processed in compliance with Stormont Vail policies while maintaining the highest level of patient and employee rights, including confidentiality of patient information and personnel issues.
Submit explanation of budget variances and contingency plans when requested/required. Ensures the proper utilization of resources to reduce waste and maximize productivity.
Identifies and notifies management of customer service issues and potential process/system problems that cause billing and payment errors and assists in improvement implementation as requested.
Serve as a liaison to other departments within Stormont Vail Health promoting cooperative relations and processes. Communicates need for workflow changes to staff as appropriate based upon changing situations.
Accommodate and support the changes required to meet departmental and organizational goals and customer needs.
Participates in workgroups, teams and various meetings as assigned.
Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers.
Travel Requirements
10% Travel to other locations.
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Patient Facing
Remote Work Capability
On-Site; No Remote
Scope
Has Supervisory Responsibility
Has Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Stairs): Rarely less than 1 hour
Crouching: Rarely less than 1 hour
Driving (Automatic): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Frequently 3-5 Hours
Grasping (Gross Hand): Frequently 3-5 Hours
Handling: Frequently 3-5 Hours
Hearing: Frequently 3-5 Hours
Kneeling: Rarely less than 1 hour
Lifting: Occasionally 1-3 Hours up to 30 lbs
Pulling: Occasionally 1-3 Hours up to 30 lbs
Pushing: Occasionally 1-3 Hours up to 30 lbs
Reaching (Forward): Occasionally 1-3 Hours up to 30 lbs
Reaching (Overhead): Occasionally 1-3 Hours up to 30 lbs
Repetitive Motions: Frequently 3-5 Hours
Sitting: Frequently 3-5 Hours
Standing: Frequently 3-5 Hours
Stooping: Rarely less than 1 hour
Talking: Frequently 3-5 Hours
Walking: Frequently 3-5 Hours
Working Conditions
Combative Patients: Rarely less than 1 hour
Infectious Diseases: Rarely less than 1 hour
Noise/Sounds: Rarely less than 1 hour
Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
Auto-Apply2026 CSF Associate Props Supervisor
Remote job
**Requisition Number:** 68266 **Employment Type:** Temporary Staff **Schedule:** Full Time The Colorado Shakespeare Festival, located on the campus of the University of Colorado Boulder, encourages applications for the **Associate Props Supervisor** position for the 2026 CSF Season! This position will support the success of the Colorado Shakespeare Festival. Details for each position are available in the "Key Responsibilities" section below.
The 2026 CSF season begins in May 2026, and responsibilities for these positions will continue through August 2026. The Props Supervisor will have some remote responsibilities beginning in January 2026 regarding design and production meetings. The Associate Props Supervisor will have potential remote work in March / April 2026, depending on need and availability.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
**Who We Are**
For over 60 seasons, the Colorado Shakespeare Festival has delighted audiences with classic theatre under the stars.
The Colorado Shakespeare Festival is a professional theatre company in association with the University of Colorado Boulder. Since 1958, the festival has celebrated and explored Shakespeare and his continuing influence and vitality through productions of superior artistic quality, education, and community engagement.
CSF strives to preserve the classics of the past and pursue the classics of the future. Fueled by artistry and scholarship, the festival seeks to expand the cultural richness of the region by inspiring, challenging, and cultivating the imagination of audiences and artists.
Plays are performed beneath summer night skies in the newly renovated Mary Rippon Outdoor Theatre and Roe Green Theatre indoors. The festival's education programs reach tens of thousands of school children each year through camps, classes, and outreach performances that connect them with the continuing tradition and importance of live theatre and Shakespeare.
**What Your Key Responsibilities Will Be**
+ Assist the CSF Props Supervisor in the production and maintenance of all stage properties for a four-show repertory season.
+ Assist the CSF Production Manager, CSF Props Supervisor, Directors, and CSF Scenic Designers in assessing the feasibility of properties' needs in relation to timeline, budget, and labor.
+ Assist the CSF Props Supervisor in tracking expenses and handling the budget for the props shop.
+ Assist the CSF Props Supervisor in the training and supervision of staff with varying abilities.
+ Act as props liaison between stage management and production management to fulfill rehearsal room, tech rehearsal, and performance prop needs.
+ Participate in repertory changeovers.
+ Participate in end-of-season strike and restoration of theatre spaces, return of rental items, and preparation of off-season storage.
+ Monitor team safety, morale, and quality control, and communicate regularly with the CSF Production Manager to strategize solutions and ensure that props shop operations are properly resourced.
+ Assume leadership of props maintenance when the Props Supervisor is off-site or off-contract.
+ Adhere to the policies set forth in the _CSF Standard Access and Locking Procedures_ .
+ Assist as needed across departmental lines as designated by the CSF Production Manager.
+ This position reports directly to the CSF Props Supervisor.
**What You Should Know**
+ These are temporary positions.
+ Please include at least 3 references with their contact information on your resume.
+ Your cover letter should clearly identify for which position (or positions) you are applying.
**Physical Demands:**
+ These positions perform a variety of physical tasks, including but not limited to climbing, stooping, pushing, bending, kneeling, reaching, lifting, and pulling.
+ These positions work at height in locations including but not limited to catwalks, grids, ladders, and genies.
+ These positions perform a variety of physical tasks while wearing safety equipment, including a body harness, a hard hat, ear protection, and safety glasses.
+ These positions push, pull, lift, and move up to 50 lbs. at times on a repetitive basis.
+ These positions use manual dexterity in the operation of tools.
**Working Conditions and Environment:**
+ These positions work in a variety of environments, including but not limited to construction shops, stages, trap rooms, catwalks and grids, warehouses, exposed loading docks, and outdoors.
+ The working environment may be dirty, noisy, in low light, in high humidity, or in a tight and cramped space.
+ These positions will be exposed, at times, to potentially hazardous materials and equipment.
+ These positions will regularly be required to wear PPE during work activities.
**What We Can Offer**
The hourly rate for the Associate Props Supervisor is $19.00 to 21.00 per hour.
**Benefits**
Temporary positions at the University of Colorado are not benefits-eligible, however, all positions are eligible for paid sick leave (****************************************** .
**Be Statements**
Be creative. Be impactful. Be Boulder.
**What We Require**
+ At least one year of related experience demonstrating the appropriate skills is required for all positions. Appropriate education will substitute for experience on a year-for-year basis.
+ A valid driver's license is required for this position.
+ Successful completion of a criminal background check and motor vehicle records check.
**What You Will Need**
+ A commitment to a collaborative workplace environment in which all employees are empowered to do their best work.
+ Strong collaboration, communication, and technical skills related to the required abilities of the position.
+ The ability to maintain high quality/standards and a safe and supportive work environment while working on tight timelines.
+ Artistic sensibility and sensitivity.
**Special Instructions**
To apply, please submit the following materials:
1. A current resume.
2. A cover letter that specifically identifies for which position (or positions) you are applying for.
Please include at least 3 references with their contact information on your resume.
Please apply by **December 15** **, 2025** for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs. (*******************************
For questions about position specifics, please contact Jonathan Dunkle (*********************).
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
**To apply, visit ********************************************************************************** (******************************
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The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
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