12 Lead Supervisor Resume Examples

Five Key Resume Tips For Writing A Lead Supervisor Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Zippia allows you to choose from different easy-to-use Lead Supervisor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Lead Supervisor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Eugene Gray
Lead Supervisor
Contact Information
Bentonville, AR
(500) 555-8764
egray@example.com
Skills
  • Anesthesia
  • Facility
  • IV
  • Depot
  • Acute Care
  • Aaha
  • Performance Appraisals
  • Radiology
  • Production Equipment
  • Patient Care
 
 
Employment History
Lead Supervisor2018 - Present
Walmart
Bentonville, AR
  • Provide customer service support and override transactions for products.
  • Stock inventory on shelves on sales floor.
  • Bring escalated customer complaints to the attention of management.
  • Manned the daily operation of the specific department for a particular shift.
Assistant Supervisor2015 - 2018
Weatherford International
Hughesville, PA
  • Take care of and monitor training/performance of newly hired Service Technicians.
  • Coordinate 15 to 45 employees in various production positions.Enter production and all related information into S.A.P computer system.
  • Executed daily operations of statistical data.
  • Supervised a staff up to 50 employees in a specialty retail distribution facility.
Medical Assistant2013 - 2015
D-R SERVICES
Hughesville, PA
  • Stock exam rooms and lab.
  • Take Vital Signs Give Injections EKG'S Draw Blood Scan Medical Records Tympanomerty PFT
  • Performed electrocardiograms and venipuncture's.
  • Stock exam rooms and order supplies also responsible for autoclave and diabetic supply ordering for patients.
  • Direct patient care performing prescription massage therapy as directed by Physical Therapist.
Veterinary Technician2008 - 2013
Banfield Pet Hospital
Alexandria, VA
  • Assisted DVM with patient care, sedative procedures, and surgical preparation.
  • Maintain accuracy of patients' medical records.
Education
High School Diploma of null2008 - 2008
 
 
Theresa Lawson
Lead Supervisor
Contact Info
Philadelphia, PA
(530) 555-5043
tlawson@example.com
Skills
CNA
Sales Floor
Safety Procedures
Company Policies
CPR
Hard-Working
Vital Signs
Ice Cream
Daily Living Activities
Daily Operations
Employment History
Lead Supervisor2020 - Present
The Home DepotPhiladelphia, PA
  • Provided direct supervision of the work activities of subordinates, which required planning, monitoring, and review of work.
  • Assessed needs and oversaw training of all types including customer service, sales, operations and products of The Home Depot.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Shift Supervisor2018 - 2020
StarbucksNew York, NY
  • Prepared and delivered quality beverages.
  • Provided new store employee training and ongoing training for in-store reporting staff.
  • Provide training to new partners by positively reinforcing successful performance.
  • Ensured that service and store standards were met by providing customers with prompt service, quality beverages and products.
Certified Nursing Assistant2017 - 2018
Trinitas Regional Medical CenterNew York, NY
  • Get vital signs as needed.
  • Provided dignified personal care as a certified CNA to residents' in compliance with state and facility guidelines.
  • Assisted patient with: personal care, ambulation, feeding, toileting, activities of daily living etc
Crew Trainer2016 - 2017
McDonald'sNew York, NY
  • Greet customers with a positive attitude and always make them feel comfortable and welcome right away. "
  • Worked front counter and drive-thru window.
  • Train all new employees in customer service and on food preparation.
Education
High School Diploma of null2016 - 2016
 
 
Jack Watson
Lead Supervisor
Houston, TX
(270) 555-4307
jwatson@example.com
Experience
Lead Supervisor2018 - Present
Jack in the BoxHouston, TX
  • Analyzed customer complaints and feedback for constant improvements.
  • Answer the phone and take care of all customer complaints.
  • Ensured adequate stocking of sales floor.
  • Managed production activities for the Cool Whip department.
Production Supervisor2013 - 2018
Georgia-Pacific ChemicalsCrossett, AR
  • Perform cycle counts then conduct daily root-cause analysis of ERP and physical inventory discrepancies.
  • Worked closely with operations supervisor to coordinate logistics for facility.
  • Provided direction and guidance on where to focus attention and improvement efforts (Kaizen).
  • Coordinate all floor activities to ensure that approved products are manufactured on schedule and within quality standards and cost objectives.
  • Conducted orientation classes to train new employees on company policies, cleaning procedures and the proper use of floor equipment.
  • Conducted employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
Machine Operator2008 - 2013
Georgia-Pacific ChemicalsCrossett, AR
  • Worked on assembly line cutting wings off a chicken.
  • Assemble product on assembly line, which included wrapping, cutting and packing
  • Operated a lathe, milling machine, band saw, grinders, MIG welder and an assortment of hand tools.
Machine Operator/Forklift Operator2003 - 2008
Tyson FoodsSpringdale, AR
  • Curl croissants Make sure that we put out a quality product
  • Check chicken tenders, weight checking, and FP chicken nuggets Accomplishments Cutlery, PPE, Sanitation,
  • Stack boxes by hand on pallets
  • Inspect product before packing, stacking pallets for shipping, assembly line work if needed, and experience with pallet jack electric/manually
  • Follow necessary PPE Requirements for a given work center.
  • Perform quality checks and record results.
Skills
ForkliftsSafety TrainingSafety ProceduresHuman ResourcesDaily OperationsCustomer OrdersSafety RulesCustomer ServiceHeavy MachineryAutomotive Parts
Education
High School Diploma In null2003 - 2003
 
 
Johnny Rivera
Lead Supervisor
Employment History
Lead Supervisor2019 - Present
StarbucksBoston, MA
  • Directed and trained new staff in procedures and regulations regarding the company policies and standards.
  • Ensured store standards were being met while maintaining focus on providing exceptional customer service.
  • Operated cash register POS (Point Of Sale) system and received payments via cash, credit card and checks.
Customer Service Supervisor2016 - 2019
CVS HealthNew York, NY
  • Collaborated and communicated effectively with store management and store crews Managed all store inventory, product displays, and five cashiers.
  • Provided excellent customer service and assistance Daily use of cash drawer Product merchandising, replenishment, and stock room organization
  • Resolve customer complaints if necessary, while demonstrating top-tier customer service at all times.
  • Manage customer service area, take phone calls, lead the shift team at the registers
  • Stocked inventory, organized and fronted new merchandise, created and designed store displays.
Pharmacist Technician2008 - 2016
CVS HealthNew York, NY
  • Interacted with insurance companies for patients' percriptions that requre certain needs such as prior authorizations.
  • Assist pharmacist in dispensing an average of 200-300 prescriptions medications daily.
  • Maintain patient confidentiality according to HIPPA and CVS Pharmacy Standards.
  • Worked closely with patients to provide excellent patient care.
Veterinary Technician2007 - 2008
The Animal Medical CenterNew York, NY
  • Clean, stock, and disinfect exam rooms between patients.
  • Presented instruments and materials to veterinarian during surgical procedures.
Education
High School Diploma In null2007 - 2007
 
 
Contact Information
Boston, MA
(920) 555-9882
jrivera@example.com
Skills
Medication Orders
Assist Pharmacist
Emergency
CSL
Greeting Customers
Notify Pharmacist
LVT
Customer Service
Patient Confidentiality
Daily Activities
 
 
Dorothy Wagner
Lead Supervisor
Bentonville, AR
(750) 555-4512
dwagner@example.com
Skills
CPTBusiness DevelopmentFinancial StatementsDaily ActivitiesSpecial ProjectsSafety ProceduresProceduresCommunicationSales GoalsOutpatient Procedures
 
 
Employment History
Lead Supervisor2019 - Present
WalmartBentonville, AR
  • Collect information on staff performance coordinate with management on initiatives that helps to improve customer service.
  • Hire, train, and terminate customer service agents Provide scripts to read from during phone calls.
  • Aided in new store opening and set up, completing modular changes and reading printouts, providing excellent customer service.
  • Provide customer service support and override transactions for products.
  • Follow established procedures for damaged merchandise and UPC problems.
Customer Service Supervisor2016 - 2019
WalmartBentonville, AR
  • Reported to store management when required.
  • Communicated with customers on sales floor and by phone.
  • Complied with all company policies and regulations.
Specialist2014 - 2016
AppleMemphis, TN
  • Trained, mentored and instructed other staff members and new hires.
  • Managed sales floor including other Specialists, consumers, and the sales environment.
  • Identified areas of increased efficiency as well as trends that could lead to possible customer service issues.
  • Trained to give customers knowledge about the range of Apple products.
  • Generated 250,000+ in sales for the Apple business team by making a business introduction to an oil company.
Registrar2005 - 2014
Regional One HealthMemphis, TN
  • Updated demographics using EPIC (an electronic system for patients' medical records).
  • Educated patient on HIPAA and had them sign correct paper work8.
  • Log payments records Data entry, Scheduled Appointments to see Medical Workers for follow ups, Filling, Medical Records.
Education
Master's Degree of Health Care Administration2004 - 2005
Concorde Career CollegeMemphis, TN
Bachelor's Degree of Biology2001 - 2004
University of North TexasDenton, TX
 
 
Eugene Gray
Lead Supervisor
Contact Information
Bentonville, AR
(500) 555-8764
egray@example.com
Skills
  • Anesthesia
  • Facility
  • IV
  • Depot
  • Acute Care
  • Aaha
  • Performance Appraisals
  • Radiology
  • Production Equipment
  • Patient Care
 
 
Employment History
Lead Supervisor2018 - Present
Walmart
Bentonville, AR
  • Provide customer service support and override transactions for products.
  • Stock inventory on shelves on sales floor.
  • Bring escalated customer complaints to the attention of management.
  • Manned the daily operation of the specific department for a particular shift.
Assistant Supervisor2015 - 2018
Weatherford International
Hughesville, PA
  • Take care of and monitor training/performance of newly hired Service Technicians.
  • Coordinate 15 to 45 employees in various production positions.Enter production and all related information into S.A.P computer system.
  • Executed daily operations of statistical data.
  • Supervised a staff up to 50 employees in a specialty retail distribution facility.
Medical Assistant2013 - 2015
D-R SERVICES
Hughesville, PA
  • Stock exam rooms and lab.
  • Take Vital Signs Give Injections EKG'S Draw Blood Scan Medical Records Tympanomerty PFT
  • Performed electrocardiograms and venipuncture's.
  • Stock exam rooms and order supplies also responsible for autoclave and diabetic supply ordering for patients.
  • Direct patient care performing prescription massage therapy as directed by Physical Therapist.
Veterinary Technician2008 - 2013
Banfield Pet Hospital
Alexandria, VA
  • Assisted DVM with patient care, sedative procedures, and surgical preparation.
  • Maintain accuracy of patients' medical records.
Education
High School Diploma of null2008 - 2008
 
 
Theresa Lawson
Lead Supervisor
Contact Info
Philadelphia, PA
(530) 555-5043
tlawson@example.com
Skills
CNA
Sales Floor
Safety Procedures
Company Policies
CPR
Hard-Working
Vital Signs
Ice Cream
Daily Living Activities
Daily Operations
Employment History
Lead Supervisor2020 - Present
The Home DepotPhiladelphia, PA
  • Provided direct supervision of the work activities of subordinates, which required planning, monitoring, and review of work.
  • Assessed needs and oversaw training of all types including customer service, sales, operations and products of The Home Depot.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Shift Supervisor2018 - 2020
StarbucksNew York, NY
  • Prepared and delivered quality beverages.
  • Provided new store employee training and ongoing training for in-store reporting staff.
  • Provide training to new partners by positively reinforcing successful performance.
  • Ensured that service and store standards were met by providing customers with prompt service, quality beverages and products.
Certified Nursing Assistant2017 - 2018
Trinitas Regional Medical CenterNew York, NY
  • Get vital signs as needed.
  • Provided dignified personal care as a certified CNA to residents' in compliance with state and facility guidelines.
  • Assisted patient with: personal care, ambulation, feeding, toileting, activities of daily living etc
Crew Trainer2016 - 2017
McDonald'sNew York, NY
  • Greet customers with a positive attitude and always make them feel comfortable and welcome right away. "
  • Worked front counter and drive-thru window.
  • Train all new employees in customer service and on food preparation.
Education
High School Diploma of null2016 - 2016
 

What Should Be Included In A Lead Supervisor Resume

1

1. Add Contact Information To Your Lead Supervisor Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Lead Supervisor Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Lead Supervisor Resume Relevant Education Example #1
High School Diploma 2014 - 2016
Lead Supervisor Resume Relevant Education Example #2
High School Diploma 2014 - 2016
3

3. Next, Create A Lead Supervisor Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Lead Supervisor
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Lead Supervisor Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Shift Supervisor
Burger King
  • Involved in openings/closings procedures and has supervised store for long periods unassisted.
  • Supervised cleaning of the store Customer service on front counter and drive-thru Fill in shifts when other employees were absent.
  • Directed store financial management including daily cash procedures, sale/cost analysis, budget maintenance, and payroll management.
  • Accounted for all transactions, made accurate deposits, and ensure everyone knew and followed all safely and food regulations.
  • Developed and updated time schedules, processing hours for payroll, recording daily sales and related reports.

Work History Example # 2
Lead Supervisor
BI-LO
  • Ensured store operations and productivity was positively impacted and followed accurately.
  • Ensured a safe working environment in accordance with OSHA and company guidelines.
  • Trained on CCP's; HACCP; GMP's; Safety pertaining to mushroom field and packing equipment.
  • Focused on providing positive recognition to fellow sales associates in department.
  • Supervised the reverse logistics and quality control programs to optimize efficiency and quality across the organization.

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5

5. Highlight Your Lead Supervisor Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your lead supervisor resume:

  1. OSHA Safety Certificate
  2. EPA Amusement Operators Safety Certification (EPA)
  3. First Aid, CPR and AED Instructor
  4. Certified Master Safe Technician (CMST)
  5. Food Safety Manager Certification

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021