Top Lead Supervisor Skills

Below we've compiled a list of the most important skills for a Lead Supervisor. We ranked the top skills based on the percentage of Lead Supervisor resumes they appeared on. For example, 21.0% of Lead Supervisor resumes contained Customer Service as a skill. Let's find out what skills a Lead Supervisor actually needs in order to be successful in the workplace.

The six most common skills found on Lead Supervisor resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Lead Supervisor jobs:
  • General managerial responsibilities including: scheduling, performance evaluations, and exceptional customer service in a fast-paced, fashion-forward environment.
  • Orchestrated the first Policy-owner Service phone unit of 14 selected representatives to provide improved customer service experience and customer retention.
  • Worked heavily in preparing spreadsheets analyzing agent progress in order to strengthen customer service skills among agents and supervisors.
  • Completed projects and assignments delegated by management in a timely and professional manner while maintaining stellar customer service.
  • Supervised customer service operations including leading employees in resolving customer issues and authorizing returns and exchanges.
  • Assist Workforce Management in scheduling and ensuring productivity-achieving optimum customer service experience at all times.
  • Provide exemplary customer service by adhering to contracted levels in customer order backlog.
  • Attended various workshops/seminars in customer service and management skills, and in Forensic techniques
  • Delivered outstanding customer service and honed my conflict management skills with student participants.
  • Coordinated weekly meetings to go over employee performance and customer service efficiency.
  • Trained and administered orientations and customer service training to newly hired employees.
  • Designed and implemented site-specific promotions and responded to customer service inquiries and complaints
  • Presented the company in a professional manager while providing exceptional customer service.
  • Supervised patient meal lines ensuring accuracy while maintaining high customer service standards.
  • Provided excellent customer service with strong cash management and supervisory skills.
  • Resolved escalated customer service issues and advises appropriate management of actions.
  • Provide excellent customer service to shipyard associates, and managerial officers.
  • Received excellent reviews for customer service from manager and customers.
  • Resolved customer disputes with exceptional interpersonal skills in customer service.
  • Provided system training and problem-solving assistance for customer service department.

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2. Safety Procedures

high Demand
Here's how Safety Procedures is used in Lead Supervisor jobs:
  • Implemented and standardize shipping and receiving safety procedures.
  • Enforced business policies and safety procedures.
  • Demonstrated safety procedures and equipment's.
  • Operated rides following proper safety procedures.
  • Maintained MSDS, implemented safety procedures
  • Ensured team members were trained according to department and park guidelines and were following all safety procedures and Standard Operating Procedures.
  • Trained and managed 11 sailors, ensuring adherence to safety procedures, and maintenance of extraordinary quality expected by superiors.
  • Planned supervised and initiated Safety procedures of cliff faces on foreign soil for company size movement to objective area.
  • Approved all JSA and attended all safety meeting, Wrote new safety procedures for the project.
  • Trained employee's proper technique and safety procedures for loading and unloading different trucks and trailers.
  • Prepare and serve gourmet quality food products and ensuring proper food handling and safety procedures.
  • Ensured understanding of high rise fire safety procedures and preformed all fire evacuation drills.
  • Preform general maintenance, follow safety procedures set forth by the company.
  • Performed daily safety checks of equipment, and personal safety procedures.
  • Ensured that all Health & Safety procedures were followed.
  • Trained in all airport safety procedures.
  • Write safety procedures following M.S.D.S.
  • Developed and implemented standard operation and safety procedures for the facility.
  • Ensured companywide safety procedures were adhered to in order to guarantee the health, safety, and well-being of all employees.
  • Monitor workers on site during production activities to ensure adherence to ethics and safety procedures !

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3. Staff Members

high Demand
Here's how Staff Members is used in Lead Supervisor jobs:
  • Managed day-to-day operations and supervision of 11 clinical and administrative staff members providing telephonic case management and support services.
  • Delegated specific security tasks to staff members and oversee the accurate completion of security reports.
  • Full accountability for Facilities Services Division and responsible for 8 staff members in different operations.
  • Supervised and encouraged all staff members with a positive attitude and ensured productive teamwork.
  • Supervised all personnel issues including hiring, evaluations and developing subordinate staff members.
  • Motivated staff members to meet productivity.
  • Supervised and organized staff members.
  • Interviewed, trained and managed 20+ staff members in IT computer repair, network troubleshooting, and customer relationship management.
  • Served as a resource for general product knowledge to all customers and staff members whilst demonstrating products on customers.
  • Served as the go-to person and professional liaison, when staff members needed additional pertinent information.
  • Supervised 20+ staff members, responsible for training employees within the wax injection department.
  • Led a group of 5 staff members on every shift and coordinated staff scheduling.
  • Supervised, motivated, and managed 25-75 staff members on a daily basis.
  • Prepared schedules, evaluated and supervised all staff members assigned to the contract.
  • Assured all staff members were accounted for, made changes to work schedule.
  • Participated in the interview and selection process of new staff members.
  • Trained new staff members, and resolved member disputes and conflicts.
  • Supervised 15 admissions booth staff members in their daily duties.
  • Interviewed and hired staff members based on needs of facility.
  • Supervised a team of staff members in everyday routine operations.

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4. Daily Operations

high Demand
Here's how Daily Operations is used in Lead Supervisor jobs:
  • Managed daily operations, performed, evaluated and delivered pressure vessel inspections, corrosion and life evaluations for refinery operations.
  • Developed and documented daily operations processes and procedures while providing technical assistance to core engineering teams across multiple organizations.
  • Assumed some of Managers responsibilities while working with Interim Director to assure daily operations of Call Center continue uninterrupted.
  • Supervised 15 civilian operators and trained 24 military personnel in the daily operations of computer and telecommunications.
  • Scheduled and monitored 300 security officers and supervised staff in all daily operations.
  • Facilitated daily operations and scheduling of organized sports activities including referee assignments.
  • Placed orders for replenishment of critical items needed for daily operations.
  • Managed daily operations with solid managerial and administrative experience.
  • Executed daily operations of shipboard maintenance and training.
  • Assumed management responsibilities and oversees daily operations.
  • Executed daily operations of AA Battery Manufacturing.
  • Created and managed daily operations schedule.
  • Expedite orders while maintaining daily operations.
  • Managed the daily operations of a high traffic auto detailing center that averaged over one hundred cars on a weekly basis.
  • Scheduled the daily operations of the Folder and Fastener Departments while keeping the oversold and on hand supply to a minimum.
  • Lead a team responsible for daily operations, maintenance, and troubleshooting procedures for the LRAFB Tactical Communications Center.
  • Worked my way up from being wait staff, to Lead Supervisor working under branch manager on daily operations.
  • Supervised a team of retail sales specialists and payment agents through the daily operations of a cable sales store.
  • Supervised daily operations of full-time, contingent and Work from Home staff responsible for processing Medicare Advantage claims.
  • Managed all daily operations, including opening and closing of branch, while ensuring proper staffing and training.

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5. ISO

high Demand
Here's how ISO is used in Lead Supervisor jobs:
  • Maintain responsibilities of Processing/Packaging Supervisory functions.
  • Developed and implemented a coaching and mentoring program focused on budgeting skills for supervisors resulting in reduced plant supply costs.
  • Set pace for improved interdepartmental communications by launching employee advisory committee which promoted cross-functional collaboration and community problem solving.
  • Recognized for my superior performance and supervisory management skills for consistently meeting and exceeding establish production goals and schedules.
  • Lead production supervisor focused on producing high quality product that exceeds customer expectations and help achieve company production goals.
  • Spearheaded all supervisors and facilitated security guard training to special operations guards (military) and internal guards.
  • Performed staff training and development for 50 subordinate staff and supervisors and assisted in overall company policy development.
  • Trained and mentored a team of supervisors while maintaining and exceeding operational budgets and productivity goals.
  • Monitored daily analysis for comparison of critical materials needed for local and deployed assets.
  • Communicate operation concerns to management, supervisors, interviewers, and quality control.
  • Project management and completion of the Benchmark ISO certification documentation for Procurement.
  • Investigate and review incidents and violations involving the security agents, supervisors.
  • Trained new facility supervisors and event referees while developing leadership skills.
  • Monitored manufacturing of radiator production while maintaining lead supervisor role.
  • Supervised twelve units containing about ninety employees and twelve supervisors.
  • Confer with other supervisors to coordinate activities between departments.
  • Coordinated daily meetings to inform employees/supervisors of daily expectations.
  • Nominated as an Honorary Advisory Board Member for SWI Supervisors
  • Conduct performance evaluations of supervisor staff.
  • Promoted from Supervisor to Lead Supervisor.

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6. Company Policies

high Demand
Here's how Company Policies is used in Lead Supervisor jobs:
  • Interpret company policies and government regulations affecting payroll procedures and prepare government reports.
  • Train employees in proper operational procedures by explaining company policies.
  • Implement company policies and standard operating procedures
  • Created training presentations to cater to all new hires explaining company policies, expectations, job descriptions and state labor laws.
  • Assist all reps with questions and escalations on customer service issues and company policies and procedures in an escalation line.
  • Carried out supervisory responsibilities in accordance with the Server handbook, company policies and applicable State and Federal laws.
  • Educated employees of Environment Health and Safety, OSHA, ISO/IAQS-9000, company policies, and process regulations.
  • Manage company policies and procedures to provide the correct level and amount of TotalReward points and complemented amenities.
  • Provided oversight and direction to Risk Managers, establishing company policies, standards and, ensured uniform training.
  • Trained employees to work safely within a warehouse environment and follow all company policies and quality standards.
  • Have experience explaining complex procedures to employees and customers regarding company policies, guidelines, and procedures.
  • Participated in training and developing servers, along with customer relation employees on company policies and standards.
  • Comply with Company policies and procedures related to customer service standards, ramp safety and security procedures.
  • Ensured proper training of employees regarding company policies and procedures, job requirements, and expectations.
  • Conferred with staff to resolve performance, interpersonal personnel problems, and to discuss company policies.
  • Maintained quality control by complying with Health and Safety policies, Company Policies & Customer Specifications.
  • Follow and ensure all company policies and procedures, including cash handling are followed.
  • Provided new hire (or personnel) training on company policies and job procedures.
  • Monitor agent's calls to make sure the company policies and procedures are followed.
  • Trained floor sales associates in selling tactics, product knowledge and company policies.

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7. Inventory Control

high Demand
Here's how Inventory Control is used in Lead Supervisor jobs:
  • Supervised 28 people receiving unloading picking packing forklift inventory control shipping data entry all warehouse functions
  • Performed inventory control, containment setups, monitor negative air pressure during abatement projects.
  • Interacted with production supervisors and managers on matters related to inventory control and procedures.
  • Advanced from Receiving Associate to Inventory Control to Distribution Services Supervisor to Lead Supervisor.
  • Worked in transportation warehouse and inventory control during tenure as both Supervisor and Manager.
  • Research and reconcile inventory discrepancies through various communications and/or inventory control systems.
  • Performed inventory assessments and stock control duties learning valuable inventory control/management basics.
  • Inventory control and procurement supervision of a central distribution network.
  • Coordinated with inventory control to improve location integrity.
  • Maintained product levels and inventory control items.
  • Assisted management with inventory control and stock ordering
  • Order picking and inventory control supervisor.
  • Conducted inventory control of material goods.
  • Supervised press mold department, responsible for filling customers orders, coordinating product process, inventory control, training of associates.
  • Handled all aspects of the department, order scheduling, manning schedules, inventory control, tracked all 3 shifts performance.
  • Hire new employees, train, order supplies, inventory control, schedule clients, make work schedule, payroll
  • Maintained inventory control, by ordering through electronic LRT ordering system and set plan-o-grams to maintain corporate floor plans.
  • Developed knowledge of the flow of the warehouse, management of products and inventory control while surpassing company expectations.
  • Inventory control of product, setting product for display, and maintaining quality of accuracy per company guidelines.
  • Position also included inventory control, audit and distribution of cash in registers and safe and customer relations.

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8. Data Entry

high Demand
Here's how Data Entry is used in Lead Supervisor jobs:
  • Promoted to Response Center Lead Supervisor; Responsible for 30+ telemarketing service representatives and 5 data entry operators.
  • Direct customer contact regarding job specifications and data entry questions.
  • Performed nightly overwrites and data entry into warehouse inventory system.
  • Streamlined confidential electronic records system for easy data entry.
  • Inspected and approved documentation for data entry.
  • Managed overall telemarketing and data entry functions.
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the Production Supervisor.
  • Do continuous data entry of inspections and testing such as C3 testing of PCB inline wash system.
  • Input and reconciled rejected items, utilized reject re-entry procedures through the data entry process.
  • Manage staff performing data entry functions related to posting child support receipts to accounts.
  • Verify insurances, Medicare, Medicaid, Net pass, and data entry.
  • Ensured and maintained the accuracy of weekly inventories and data entry into system.
  • Worked closely with City Program & CAS data entry as to clients benefits
  • Light office assistance such as data entry and phone answering.
  • Distribute data entry to associates during off peak times.
  • Maintained health records and clinical files via data entry.
  • Processed data entry of both new admissions and refills.
  • Worked with excel spreadsheets and extensive computer data entry.
  • Supervised a department of 23 data entry operators.
  • Provided accurate data entry for mail catalog orders.

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9. Osha

high Demand
Here's how Osha is used in Lead Supervisor jobs:
  • Trained material handling operators, contributed as an operational and safety coordinator in compliance with OSHA training standards.
  • Ensured compliance with all applicable health/safety guidelines and regulations including OSHA, HAZMAT and local/organizational mandates.
  • Performed Safety Orientation and enforced safety regulations under OSHA standards.
  • Maintained sanitary and safety regulations per OSHA regulations.
  • Monitored compliance with OSHA and company safety requirements.
  • Work closely with EHS on employee training and maintaining of critical paperwork retention in order to be in OSHA compliance.
  • Trained employees on compliance with OSHA rules and regulations; upon completion of training, administered test to employees.
  • Adhere to OSHA health and safety regulation to ensure employees are not at risk of injuring themselves or others.
  • Interpret the Occupational Safety and Health Act (OSHA) and ensure that the unit is in compliance.
  • Designated concrete job duties to each staff member guaranteeing compliance with technical standards and OSHA regulations.
  • Instructed employees on the use and maintenance and write ups of this equipment per OSHA requirements.
  • Improved OSHA rating by cutting our loss time injuries in half through specialized CAM program.
  • Ensured compliance with strict patient confidentiality standards (HIPPA, OSHA, MIB etc.)
  • Manage a team of seventeen employees through a set schedule and following OSHA procedures.
  • Manage the international shipping operation and comply with DOT, OSHA and FAA regulations.
  • Attended weekly safety meeting to ensure all safety and OSHA requirements were being followed.
  • Check employees to make sure they have proper PPE and follow OSHA regulations.
  • Implemented and maintained the company's safety program in accordance with OSHA standards.
  • Completed OSHA training as supervisor and verified that Park Service employees were trained.
  • Conducted operations in a manner that promoted safety and complied with OSHA standards.

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10. Sales Floor

high Demand
Here's how Sales Floor is used in Lead Supervisor jobs:
  • Focus the majority of the day on the sales floor with customers and associates, merchandising the departments.
  • Managed sales floor support team by directing their daily activities in preparation for various store promotions.
  • Monitor the sales floor to ensure proper coverage during peak times and oversee daily associate attendance.
  • Provide sales floor leadership and motivate others to performance levels to meet established customer service levels.
  • Cataloged and distributed thousands of dollars' worth of product to the sales floor daily.
  • Participate in inventory management function and ensure placement of items on the sales floor.
  • Maintain the Sales floor and ensure that customers find the items they are requesting.
  • Assembled item and displays for sales floor as well as customer purchases.
  • Display merchandise on sales floor according to Papaya's handbook.
  • Motivated employees, and oversaw the sales floor.
  • Provide work direction on sales floor.
  • Make updates to sales floor.
  • Stock and zone items on the sales floor.
  • Seperated out to departments and oversaw the delivery of the products to the sales floor.
  • freight movement/ offloading/ loading / lot and sales floor management.
  • Maintain the sales floor in assigned departments 2.
  • Grant, okPerform sales floor work, such as greeting or assisting customers, stockingshelves, or taking inventory.
  • Responsibilitiesworked backroom inventory, did picks to stock to sales floor, binned in overstock by following company procedures.

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11. Customer Complaints

high Demand
Here's how Customer Complaints is used in Lead Supervisor jobs:
  • Provide excellent customer service and handle customer complaints with professionalism.
  • Resolve customer complaints and concerns regarding service problems or initiatives.
  • Resolved escalated customer complaints as well as managed reports.
  • Handle dissatisfied customers and customer complaints promptly.
  • Handled daily customer complaints and compliments accordingly
  • Trained, Scheduled and Supervised Employees* Inventoried and Ordered Supplies* Fixed and Maintained Water Park Equipment* Handled Customer Complaints
  • Issue lunch breaks * Efficiently respond to customer complaints and store emergencies * Approve voids, refunds and exchanges
  • Promoted to Trainer, responded promptly to customer inquiries, handled and resolved customer complaints.
  • Reduced customer complaints to less than a 1.0 CQI (Customer Quality Index).
  • Resolve customer complaints for all departments by complexity and provide great customers service.
  • Handle escalated customer complaints (VP level calls).
  • Handled customer complaints and resolved issues through problem-solving skills.
  • Handle delicate situations, such as customer complaints.
  • Perform all managerial duties and solve customer complaints/concerns.
  • Managed a wide variety of customer complaints.
  • Reduced customer complaints roughly 10%.
  • Respond to customer complaints or inquires.
  • Adjusted errors and resolved customer complaints.
  • Resolved all customer complaints in a professionalmanner while prioritizing customer satisfaction.
  • Key Results: Increased speed of service by maximizing efficiency, which cut down customer complaints by approximately 75%.

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12. Corrective Action

high Demand
Here's how Corrective Action is used in Lead Supervisor jobs:
  • Initiated facility operational reports, investigation and make recommendations for corrective actions regarding customer complaints and claims.
  • Prioritized multiple tasks, participated on continual improvement activities, and executed corrective action and performance evaluations.
  • Determined appropriate corrective action and identified coaching opportunities in developing agents and creating teams.
  • Evaluate staff performance, conduct annual employee evaluations and recommend awards and/or disciplinary/corrective actions.
  • Provided clear/concise communication to various levels regarding personnel issues and corrective actions.
  • Administer corrective action and when necessary enact disciplinary action plan.
  • Prepared scheduling expenditures, analyzed variances, initiated corrective actions.
  • Prepared and administered performance evaluations and corrective actions.
  • Investigate complaints about and equipment corrective actions.
  • Reviewed performance and issued corrective action.
  • Assisted in identifying corrective actions.
  • Take appropriate corrective action with employee due to attendance problems, performance issue or violation of Bank One policies.
  • Administered corrective action to remedy poor performance, including training and formal & informal coaching and counseling.
  • Conducted monthly safety audits based on EHS recommendations, including following up on corrective actions.
  • Conducted informal and formal performance reviews with direct reports, taking corrective action as necessary.
  • Monitor employee performance standards, and take appropriate corrective action in order to meet standards.
  • Investigate complaints regarding linen and housekeeping services and equipment, and took corrective actions.
  • Completed daily paperwork regarding ride capacity, corrective action, and ride shutdowns.
  • Work directly with QA manager in responding to customer cause and corrective action reports
  • Oversee employees performance, employee training and impose corrective actions when needed.

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13. Disciplinary Actions

high Demand
Here's how Disciplinary Actions is used in Lead Supervisor jobs:
  • Initiated disciplinary actions with staff that did not follow the policies and procedures pertaining to client care.
  • Typed various letters and correspondence for annual employee evaluations, awards, and disciplinary actions.
  • Issued verbal warnings, or written disciplinary actions, when necessary.
  • Make spot checks and to handle disciplinary actions with all employees.
  • Handled hiring, firing, evaluations, and disciplinary actions.
  • Conduct hiring, coaching, evaluations and/or disciplinary actions.
  • Handle all disciplinary actions and write up's.
  • Performed difficult staffing duties, including understaffing, refereeing disputes, administering disciplinary actions.
  • Assist in disciplinary actions an interpersonal communication issues as well problem solve with employees
  • Supervised 40+ team members Assisted with training, audits, schedules as well as disciplinary actions when needed
  • Balanced budgets, create staff schedules, perform staff reviews and disciplinary actions.
  • Assisted Managers with Disciplinary Actions and Annual Reviews.

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14. Customer Orders

high Demand
Here's how Customer Orders is used in Lead Supervisor jobs:
  • Directed a daily operation to get customer orders picked, packed and shipped.
  • Pulled and packed customer orders and got them ready to ship.
  • Fulfilled customer orders and acted as salesperson for new orders.
  • Lead and supervised a team of successful warehousemen to meet order deadlines and process customer orders on a consistent basis.
  • Schedule product with the Supply Chain for NDT department to ensure customer orders are delivered 'ontime'.
  • Set up delivery and work order schedule for customer orders .
  • Managed shipping and receiving Processed and pulled customer orders Scheduled pick-up and delivery dates Fork-lift certified

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15. Performance Reviews

average Demand
Here's how Performance Reviews is used in Lead Supervisor jobs:
  • Maintained attendance records, produced disciplinary actions and records and responsible for annual performance reviews.
  • Conducted biweekly and periodic performance reviews and addressed staff attendance and behavioral issues.
  • Conducted performance reviews for both performance development and succession planning.
  • Counseled and completed performance reviews and evaluation for administrative staff.
  • Composed and delivered seasonal performance reviews for seasonal associates.
  • Evaluated associates on performance and completed annual performance reviews.
  • Developed and administered performance reviews for skill improvement.
  • Prepared and communicated performance reviews and disciplinary action.
  • Conduct performance reviews for security officers.
  • Discipline employees by enforcing policies and procedures, audit work area of worker, audit their work by performance reviews.
  • Managed up to 30 employees and conducted all performance reviews, disciplinary actions, and general management.
  • Manage a production staff of six employees, participate in annual performance reviews and coach as needed.
  • Conducted performance reviews, administered disciplinary action, scheduled vacations and other time off of staff.
  • Carried out performance reviews for all members of Leadership to ensure their continued growth and success.
  • Participate in making management decisions affecting the work, and complete performance reviews.
  • Coordinated performance reviews by managing the evaluation program for over 1800 personnel.
  • Schedule employee coverage Write and give performance reviews Schedule vacations Train line workers
  • Coached 22 other employees and assisted with quarterly performance reviews.
  • Write performance reviews and report performance issues to shop manager.
  • Perform quarterly Performance Reviews of Buffet Team Members.

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16. Preventative Maintenance

average Demand
Here's how Preventative Maintenance is used in Lead Supervisor jobs:
  • Coordinated material procurement and scheduling to allow for minimal downtime during preventative maintenance operations.
  • Maintained directory services/performed preventative maintenance and ensured data recovery for 41TB and 25,000 users.
  • Maintained departmental 3M preventative maintenance computer program for Repair and Engineering department.
  • Supervised and conducted preventative maintenance checks and services on equipment and vehicles.
  • Supervised preventative maintenance initiatives to maximize machine performance and up time.
  • Developed and implemented periodic preventative maintenance and service of equipment.
  • Generated documentation for corrective actions and preventative maintenance.
  • Developed troubleshooting techniques and preventative maintenance schedules.
  • Implemented paperless preventative maintenance system.
  • Perform an array of preventative maintenance and repair duties on forklifts, trucks, trailers, and other heavy machinery.
  • Maintained inventory of parts, materials, and tools to perform adequate preventative maintenance on all equipment.
  • Work with maintenance department incorporating TPM (total preventative maintenance standards) on production floor.
  • Recommend preventative maintenance or repair; undertake minor repairs when possible.
  • Scheduled all preventative maintenance checks, services, and repairs.
  • Worked hands on with all emergency and preventative maintenance.
  • Trained personnel in scheduled preventative maintenance and tag out.
  • Invented and implemented automated preventative maintenance system to ensure PM efficiencies.
  • Work as Lead Supervisor Technician on 3 man team performing fleet preventative maintenance on all Frac crew and oil drilling machinery/equipment.
  • Repair, service and maintain high speed DVD packaging equipment Preventative maintenance on conveyors, sticker machines, shrink wrappers etc.
  • Scheduled & preventative maintenance Inspected & approved systems and contracts Engineered & designed electrical lighting systems & restaurant equipment.

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17. Phone Calls

average Demand
Here's how Phone Calls is used in Lead Supervisor jobs:
  • Maintain quality control/satisfaction by monitoring employee phone calls.
  • Attended phone calls, concluded the nature of the calls and assisted callers to the proper department.
  • Answer phone calls, assist members with questions, go to person to handle difficult situations.
  • Answer phone calls and assist callers with information pertaining to the Gospel Mission various programs.
  • Utilized and maintained customer database for phone calls, product launches, events and appointments.
  • Planned and executed monthly phone calls to spouses.
  • Monitored phone calls w/software provided by the company.
  • Supervised helpdesk personnel, answered high-level phone calls.

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18. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Lead Supervisor jobs:
  • Trained and assisted employees on company procedures and ensure compliance to departmental policies and organizational guidelines.
  • Conducted inspections to ensure compliance with policies and regulations and to identify systemic problems.
  • Educated administration team on clinical practice and ensure compliance of agency staff in working under Stated and Federal Laws.
  • Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures.
  • Prepared and reviewed correspondence, instructions, and messages to ensure compliance with prescribed standards.
  • Managed material, training, quality and safety programs to ensure compliance and improvement.
  • Monitor daily activities and performance to ensure compliance with all service levels.
  • Maintain awareness of and ensure compliance with bank policies and procedures.
  • Conducted school site visits to ensure compliance with tutoring program policies.
  • Performed QA test on products to ensure compliance with standards.
  • Monitored and ordered supplies as necessary to ensure compliance.
  • Worked to ensure compliance with the aforementioned organizations and update Apria's policies and procedures when any new regulations were distributed.
  • Work closely with the USDA official on site to ensure compliance in all areas concerning Sanitation.

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19. Daily Activities

average Demand
Here's how Daily Activities is used in Lead Supervisor jobs:
  • Collaborated with instructors to design and implement daily activities.
  • Assist disabled individuals with daily activities.
  • Facilitated nightly shift meetings with 4-8 associates to inform them of daily activities within the hotel and restaurant.
  • Supervised the daily activities of (9) union employees, to include scheduling and computerized payroll activities.
  • Supervised and managed the daily activities of a clinical team consisting of 6 cash posting support staff.
  • Managed daily activities of the 1st, 2nd, and 3rd shift customer service technicians.
  • Input of daily activities into computer for payment of all said pickups and deliveries.
  • Supervised and instructed campers ages 10-13 in a variety of daily activities.
  • Implemented and planned daily activities for middle school students in city Teen Center
  • Scheduled project and prepared a record of daily activities at site.
  • Coordinated and supervised the daily activities of eight watch standers.
  • Organize daily activities, games, help with homework.
  • Monitored the daily activities of 23 customer support teams.
  • Monitored the daily activities of 4 collection teams.
  • Completed daily activities with children as scheduled.
  • Assist with client's daily activities.
  • Manage 40-50 employees through daily activities.
  • Plan daily activities as needed.
  • Escorted residents to their daily appointments Assisted Activities Coordinator in daily activities with residents.
  • Managed co-workers' daily activities - Designed standard operational procedures electronically.

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20. Sales Goals

average Demand
Here's how Sales Goals is used in Lead Supervisor jobs:
  • Trained and mentored new employee on cellular industry and retail, enabling him to reach and exceed sales goals.
  • Develop and support incentive programs to motivate staff and supervisors towards call quality and higher sales goals.
  • Directed team to create a sales environment that consistently met expected sales goals and reduced operating costs.
  • Track and exceed sales goals, UPT, ADS, traffic, conversion and customer email capture.
  • Attained daily sales goals, managed store funds by properly opening and closing store and processing product.
  • Coached sales reps on relationship building, retention and referrals to increase productivity and exceed sales goals.
  • Coached and developed Tellers in areas of customer service, operations, and sales goals.
  • Managed daily orders to keep up with customer demand and to achieve high sales goals.
  • Analyze daily data to report and track sales goals on each demonstration to club manager.
  • Organized and prepped meetings based on sales goals and sales made for fellow employees.
  • Collaborate with other team members to create new promotions and reach sales goals.
  • Submitted weekly reports for assigned departments based on popular merchandise sales goals.
  • Drive and exceed sales goals by executing Sears' initiatives.
  • Aided company in meeting and exceeding sales goals.
  • Achieve daily, weekly and monthly sales goals.
  • Awarded numerous times for high sales goals.
  • Created financial reports and set sales goals.
  • Help team members achieve their sales goals.
  • Organized marketing plans to attain sales goals.
  • Set sales goals and targets for the week.

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21. Quality Standards

average Demand
Here's how Quality Standards is used in Lead Supervisor jobs:
  • Assessed and trained personnel for promotion to cross- functional operations, Diligently maintained safety and quality standards.
  • Updated and maintained department procedures, employee productivity and quality standards.
  • Ensured production activities were performed in compliance with any relevant regulatory standards as well as compliance with Osiris' Quality standards.
  • Supervised workers to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Worked diligently to ensure On-Time delivery of 95% was met and Quality standards of 99% were exceeded.
  • Noted for adhering to safe work practices, maintaining high quality standards and strict compliance with company instructions.
  • Observe and evaluate employees and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
  • Experienced with GMP for ensuring that products are consistently produced and controlled according to quality standards.
  • Maintained and enforced a safe and clean working environment thus maintaining high safety and quality standards.
  • Trained new employees on correct methods and procedures to maintain production and quality standards.
  • Trained employees, data entry on computer, Met quality standards and sanitation standards.
  • Worked to ensure the safety and quality standards of internal and external customers.
  • Exceeded company's quality standards to provide exceptional products and services.
  • Inspected guest rooms and public areas to maintain quality standards.
  • Perform extensive audits to maintain quality standards.
  • Developed procedures and maintain ISO900x Quality Standards.
  • Update and maintain customer gage, part, and quality standards and notify the appropriate departments of any changes.
  • Maintain and pursue daily requirements based on quality standards set by Ping, Calloway, Golfsmith, Etc.
  • Fort Lauderdale, Florida Maintained documentation files and records Exhibited excellent communication skills; meet production and quality standards.

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22. Production Goals

average Demand
Here's how Production Goals is used in Lead Supervisor jobs:
  • Manage a daily work flow for all employees, schedules and employee training; responsible for production goals.
  • Analyzed and resolved work problems to ensure production goals were met with minimum to no errors.
  • Exceeded all production goals and supported other production shifts to achieve the same results.
  • Established schedules and priorities for up to 50 personnel to meet on-time production goals.
  • Address production issues and assist team members to ensure production goals are met.
  • Oversee staffing on multiple production lines to complete daily scheduled production goals.
  • Lead Supervisor Ensured production goals were met in a safe working environment.
  • Motivate employees to achieve production goals while keeping safety first.
  • Worked with team members to meet or exceed production goals.
  • Ensured production lines met or exceeded daily production goals.
  • Achieved production goals set each month.
  • Managed employees and made production goals.
  • Assigned and produced sequences to meet production goals Managed requisition materials, supplies, equipment parts and repair services.
  • Trained all employees on the production line Lead a team of employees in safety, quality, and production goals
  • Produced sequences to meet production goals Conduct employee training in equipment operations and work safety procedures.
  • Motivate and set daily goals along with meeting production goals set by company guidelines.

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23. HR

average Demand
Here's how HR is used in Lead Supervisor jobs:
  • Improved operations by expanded reporting of daily activity logs, increased professionalism and image of team as reported through client feedback
  • Skilled in handling unusual or difficult inquiries/situations through direct personal action or refer to the appropriate individual.
  • Planned and coordinated replacement of General Electric 2000 KW Generator from removal, installation through operational testing.
  • Participated in counseling employees through conflicts, taking disciplinary action when necessary, evaluations and write-ups.
  • Increased customer satisfaction ratings throughout the company by rewarding representatives who maintained excellence in customer service.
  • Evaluate unit performance through computer reports and observation of unit operations to ensure control requirements.
  • Managed detailed records of personnel and management correspondence through Excel spreadsheets and filing systems.
  • Prepared monthly newsletter information and distributed newsletter to families through conventional mail and email.
  • Promote productivity and safety through effective training and constant feedback to associates.
  • Maintained focus on continuous improvement through the application of lean manufacturing principles.
  • Managed the distribution warehouse activity throughout each process from receiving to delivery.
  • Resolved client/colleague frustrations and concerns through effective communication and conflict resolution strategies.
  • Promoted through increasingly responsible positions after exceeding the Fast Track Management Program.
  • Maintain relationships with target customers through the delivery of personalized service.
  • Monitored calls for quality control and productivity through live monitoring sessions.
  • Audited HR documentation, payroll documentation, and reimbursement request.
  • Created new business through community involvement and active public events.
  • Motivate and encourage representatives through positive feedback and communication.
  • Verified applications through TransUnion Credit Agency; resolved discrepancies.
  • Processed customer orders through assembly as highest priority.

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24. Safety Meetings

average Demand
Here's how Safety Meetings is used in Lead Supervisor jobs:
  • Participated in incident analysis reports, injury prevention and station safety meetings.
  • Participated in company improvement/safety meetings within department.
  • Assist in conducting daily/weekly safety meetings.
  • Managed quarterly radiation safety meetings.
  • Conducted production and safety meetings.
  • Assure that safety meetings are coordinated, attended, recorded, and maintained according to Center policy and governmental regulations.
  • Served as a member of the safety audit team, and held weekly safety meetings with the maintenance personnel.
  • Conducted daily job briefings, rotating weekly safety meetings, and monthly safety audits of the facility and crew.
  • Handled all documentation from contracts, scheduling, safety meetings, budgeting, and final punch list.
  • Hold weekly safety meetings and perform weekly safety audits on employees to reduce lost time accidents.
  • Conduct Safety Meetings in manager's absence, as well as provide support where needed.
  • Operated large forklift, Hand tools, Produced concrete product, Facilitated Safety meetings.
  • Perform 5S audit and conduct Safety meetings, 3E training and inspecting fire extinguishers.
  • Prepared twice weekly safety meetings and conducted them with new and timely information.
  • Approved to conduct monthly safety meetings for drivers and customer service agents.
  • Conducted daily safety meetings with employees to ensure compliance with OHSA standards.
  • Conducted daily safety meetings to ensure the safe and proper work environment.
  • Conduct team meetings, safety meetings, troubleshoot tooling issues.
  • Oversee weekly safety meetings and security during the shift.
  • Conducted safety meetings for proper safety gear and guidelines.

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25. Company Standards

average Demand
Here's how Company Standards is used in Lead Supervisor jobs:
  • Trained and developed associates daily to safely meet company standards.
  • Execute department merchandising and operational function to company standards.
  • Manage operational finances to meet company standards.
  • Monitor the quality and completeness of work and ensure work performed complies with FAA and company standards.
  • Train new employees with Inventory Knowledge and precision to meet company standards for audits year round.
  • Communicate and enforce compliance with the daily goal while emphasizing Company standards of professionalism and safety.
  • Trained and educated staff with regards to proper work completion and adherence to company standards.
  • Provide leadership and motivate team members to ensure they are productive and meeting company standards.
  • Maintained Company standards in facilities, food service operations, and food production.
  • Ensured restaurant was prepped, staffed, adhering to all company standards.
  • Train all employees to meet company standards, rules and regulations.
  • Acted as support to Housekeeping Manager ensuring company standards were met.
  • Grill, plate and expedite food to company standards.
  • Enforce and protect company standards and procedures.
  • Lead Supervisor - Call Center/Customer Service/Sales - Meet and exceed company standards daily while maintaining highest customer service.
  • Managed Food Safety Group Ensured products and materials meet company standards Audited Paperwork for Production, Food Quality And Distribution Departments.

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26. Bank Deposits

average Demand
Here's how Bank Deposits is used in Lead Supervisor jobs:
  • Handled cash flow from customer to bank deposits.
  • Bank deposits required at end of day.
  • unload truck Returns/exchanges Able to read visual guides and company requests Creative displays Conference calls Bank deposits/pickups
  • Performed opening and closing procedures consisting of register counts and balances, bank deposits, and documentation of register/safe/bank deposit totals.
  • Perform open and closing store procedures including execution of bank deposits, receipt of shipment, and interpret/communicate company directive.
  • Balanced and transmitted bank deposits for wholesale and capital loan, approved/rejected Draft/Security Agreements.

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27. Special Events

average Demand
Here's how Special Events is used in Lead Supervisor jobs:
  • Coordinated advance scheduling of security personnel for special events.
  • Provide consultation and operational support for special events.
  • Organized and maintained security for special events.
  • Created new ideas to keep the promotional experience exciting and entertaining (special events, prize giveaways, etc.).
  • Aided in the planning, preparation, and advertising of catered and special events.
  • Create solutions for traffic flow into parking lots for daily flow or special events.
  • Installed bleachers, stages, roof's for special events.
  • Assist with special events on an as-needed basis.
  • Order products for daily or weekly demonstrations and special events including Holiday Taste of Sams.
  • Job Description: Custodial for special events and conventions, Set ups event and cordinate crew for cleaning and show rooms.
  • Lead Supervisor Coordinator for Special Events Manage invoices and Receipts through FMS, POS, and Merchant Terminal.

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28. POS

average Demand
Here's how POS is used in Lead Supervisor jobs:
  • Organized daily fraud prevention activities to identify and disposition potentially fraudulent orders prior to the business assuming the financial risk.
  • Respond to escalated guest concerns in a considerate, professional and positive manner by actively listening and showing empathy.
  • Collaborate with hiring managers and school administrators to develop position profile and to understand overall needs and requirements.
  • Operated communications equipment, vehicles, intrusion detection equipment, crew-served weapons and other special purpose equipment.
  • Enhanced the Positive Identification process to charge deposit or refuse service securing revenues for any fraudulent information.
  • Possess excellent knowledge of reading and entering written prescriptions and medical data into computer system.
  • Compiled comprehensive annual spending proposals and loaded quarterly budget allotments for each department within agency.
  • Completed daily processing, reconciliation and deposition of payments made for monthly statements and transactions.
  • Monitored food quality and staffing requirements to ensure a positive dining experience for every guest.
  • Comply with prescribed safety procedures or federal laws regulating waste disposal and building demolition methods.
  • Position included blending ingredients, packaging/boxing finished product, forklift and motorized pallet jack.
  • Arranged for disposal of surplus hazardous materials within prescribed safety regulations and procedures.
  • Monitored in-house inventory movement between personnel and completed inventory transfer for bookkeeping purposes.
  • Established positive professional relationships with team members, office personnel and contractors.
  • Interviewed and hired qualified candidates within the agency for recruitment positions.
  • Facilitate team meetings while providing support and encouraging positive employee morale.
  • Performed outbound calling to various residences and businesses for advertising purposes.
  • Developed positive relationships with customers and provided stupendous customer service.
  • Set and maintained quality goals, positively impacting business performance.
  • Communicated with associates in a positive and encouraging manner.

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29. Troubleshoot

average Demand
Here's how Troubleshoot is used in Lead Supervisor jobs:
  • Conducted adjustments and validated new equipment troubleshooting subordinate mechanic, electric, and hydraulic systems utilizing schematic diagrams.
  • Maintained, managed, and performed system troubleshooting and fault isolation of communications and terminal equipment.
  • Exhibited exceptional customer skills by troubleshooting and resolving customer issues in a timely and professional fashion.
  • Perform troubleshooting, maintenance and calibration of instrumentation and equipment used to perform testing.
  • Provided immediate response troubleshooting for all Coca Cola headquarters network printer issues.
  • Troubleshooting-adjusted controls or stopped machines and opened holding devices to correct problems.
  • Provided excellent customer service troubleshooting problems and followed up on donor complaints.
  • Develop good customer care service programs and perform regular troubleshooting.
  • Supervised mechanics in troubleshooting mechanical and electrical problems on equipment.
  • Provide timely response to troubleshooting requests from property owners/administrators.
  • Performed avionic systems troubleshooting to resolve technical issues.
  • Maintain forklifts equipment by troubleshooting breakdowns preventive maintenance.
  • Trained Electrical/Mechanical Maintenance personnel in troubleshooting techniques.
  • Supported/trained engineers on SolidWorks, also help troubleshoot SolidWorks errors in drawings, models and assemblies for the rest of engineering.
  • Provided technical assistance to troubleshoot the MK 38/39 Aegis cabinets navigational data input, from the Main Interior Communications Switchboard.
  • Experience scanning associate calls for quality assurance * Experience troubleshooting network issues * Experience with Windows and MAC operating systems.
  • Recognized as Mulit-Information Distribution System (MIDS) expert, knowledgeable in repair and troubleshooting of LINK 16 system.
  • Instruct operators on machine process and troubleshooting techniques to enable them to operate machines in a safe efficient manner.
  • Directed the activation, deactivation, troubleshooting and monitoring of critical C4I connectivity in support of Commander Second Fleet.
  • Function testing and troubleshooting multiple hydraulic and electronic controls, attached valves, cylinders, sensors and checks.

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30. Inventory Management

low Demand
Here's how Inventory Management is used in Lead Supervisor jobs:
  • Inspected and evaluated inventory management activities, analyze statistical data to determine effectiveness of technical proficiency.
  • Place emphasis on inventory management by achieving operating targets while overseeing surplus and/or aged stock.
  • Received plaque of recognition for outstanding achievement in inventory management.
  • Manage and oversee the inventory management system for facilities operation.
  • Tracked orders and shipments and performed inventory management.
  • Controlled activity of Inventory Management and Shipping Departments.
  • Inspected materials, products, and equipment to detect defects or malfunctions while improving inventory management and reducing rush orders.
  • Performed full cycle inventory management of equipment inventories in accordance with USRA and NASA reporting requirements.
  • Managed sales, procurement and inventory management of retail, food and beverage.
  • Inventory management New employee hiring/training.
  • Order Selector and Materials Handler, Inventory management, forklift operator, Maintain clean and orderly environment)
  • Inventory Management Support the production team and managers to achieve goals.
  • Prepare daily sales reports for corporate office Inventory management Provide excellent customer service especially in demanding situations
  • Inventory management Made the schedule for my crew of 12 Training employees in all positions Customer interactions and complaints Ensure proper portioning
  • Cleaned, Sanitized baking machinery General facility maintenance Forklift driver-Sit-Down Inventory management Ingredient management Payroll-Attendance Team Lead for 17 employees in production

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31. Process Improvement

low Demand
Here's how Process Improvement is used in Lead Supervisor jobs:
  • Process Improvement: Frequently evaluated current procedures regarding Records Management, Document Imaging, Mail processing, and Data Entry/Administrative procedures.
  • Solicit employee suggestions and develop process improvement and manpower reduction strategies to achieve cost reduction goals.
  • Assisted in process improvement and make recommendations to strategically align with company goals.
  • Assisted in quality improvement efforts, and operational process improvement programs.
  • Program Manager excelling in process improvement, regulation adherence and training.
  • Interacted with engineering and quality control for continuous process improvement.
  • Facilitated change and promote process improvement enhancements and updates.
  • Coordinated and executed quality and process improvement.
  • Provided management with process improvement recommendations.
  • Design and implement innovative layout and process improvements to achieve key performance indicators, keeping pace with business model changes.
  • Work directly with Production Control, Maintenance, and Engineering in the direction of production process improvement and planning.
  • Led continuous process improvement and six sigma teams to meet ISO 9001 and QS 9000 standards.
  • Worked as a member/leader of special or ongoing projects that were important to area/process improvement.
  • Assist quality department in efforts to maintain in spec parts by way of process improvement.
  • Hold multiple daily meeting with both workers and management to insure continuous process improvement.
  • Served on several Process Improvement Committees.
  • Participated in Kaizen Process improvement.
  • Lead area in lean process improvements and involved in various Kaizen projects.
  • Led GRW facility in Kata Process Improvements for 5 continuous quarters.
  • Develop on-going process improvements for processes used in the picking department.

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32. New Associates

low Demand
Here's how New Associates is used in Lead Supervisor jobs:
  • Prepared performance evaluations, interviewed, selected and hired new associates.
  • Assign daily work details to employees and train new associates on all aspects of the PKUSA standardized work.
  • Processed ROI requests, trained new associates, mentored and instructed employees to meet production standards.
  • Enforce the upkeep of PPE to each driver and train/cross-train current and new associates.
  • Handle issues and concerns and trained new associates.
  • Trained and monitored new associates.
  • Trained new associates, did schedule, did planograms etc.
  • Maintain 5S standards, train new associates, complete/review/resolve L.P.A.
  • make sure new associates do there jobs.
  • Handle any issues that would arise Hire and train new associates Volunteer at Panda Care events

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33. Food Preparation

low Demand
Here's how Food Preparation is used in Lead Supervisor jobs:
  • Organized meal preparation including menu planning, recipe alteration, gathering volunteers and delegating duties for food preparation.
  • Supervised food preparation to ensure accordance with company recipe cards.
  • Supervised 20 inmate staff for preliminary food preparation.
  • Perform food preparation in other departments, including: salads, appetizers, cold dishes, grill, and more.
  • Managed the cleanup and correct storage of all food preparation utensils, ensuring all Virginia food service guidelines were followed.
  • Follow and adhere to all state and local health department standards and procedures for proper food preparation.
  • Supervised or coordinated activities of up to 5 cooks or workers engaged in food preparation.
  • Teach associates demo techniques including food preparation, item history, and meeting sales goals.
  • Trained new employees on food preparation, HACCP, equipment use and equipment maintenance.
  • Assisted the chefs with the food preparation when food orders were backed up.
  • General Kitchen Worker: Maintained high standards for food preparation and delivery.
  • Supervised inmates and hourly employees in food preparation and tray assembly.
  • Experienced in Food Handling (including food preparation).
  • Lead a crew daily to perform food preparation.
  • Oversee all diet food preparation.
  • Followed procedures for safe food preparation, assembly, and presentation.

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34. Crew Members

low Demand
Here's how Crew Members is used in Lead Supervisor jobs:
  • Develop and conduct Equal opportunity training with Command Assessment Training Team members for over 200-crew members.
  • Manage a team of 25+ crew members, preparing and delivering food to customers during events.
  • Supervised a heavy cleaning team of 8 crew members in the various high volume kitchen areas.
  • Ensured high performance by supervising crew members and other workers engaged in the water transfer.
  • Mentored crew members and developed a succession plan which created a highly engaged team.
  • Signed crew members in on hand-held device for start and end of day shifts.
  • Identified as the go to person for safety questions or concern from crew members.
  • Completed disciplinary actions that needed to be enforced to crew members when necessary.
  • Created work orders and assigned them to specific operators and crew members.
  • Led the first shift crew members maintained a safe work environment.
  • Monitor crew members consisting of 3-4 members per team.
  • Supervised and led a team of 15+ crew members.
  • Supervised a team of fifth- teen crew members.
  • Supervised, trained, and transported crew members.
  • Supervised crew members and work area.
  • Supervised the crew members throughout service.
  • Managed crew of 15-16 crew members.
  • Service Manager & Ordered repairs for improper installations by crew members.
  • Manage and supervise all crew members, clean kitchen exhaust systems on military bases, hospitals, casinos,ect.
  • Lead Supervisor of cleaning crew Time sheets for all crew members Maintaining all supplies and ordering Cleaning the Burr Ridge Location

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35. Special Projects

low Demand
Here's how Special Projects is used in Lead Supervisor jobs:
  • Provided weekly statistical reports and managed special projects for upper management.
  • Coordinate and trained on departmental special projects outside of daily responsibilities.
  • Manage any special projects as directed by the Account Manager/Project Manager in order to improve day to day operations.
  • Coordinated actions needed for special requests, escalated issues, special projects, damage claims, etc.
  • Assigned as lead supervisor for project and to complete special projects as needed.
  • Plan, organize and execute special projects in addition to established duties.
  • Worked on special projects relating to identifying and correcting customer service issues.
  • Assisted in preparation of progress reports, special projects and performance appraisals.
  • Completed special projects and/or other duties assigned by the admitting manager.
  • Assist with special projects and work requests.
  • Assisted with Special Projects and PINK Events.
  • Worked as a security manager at Apple for SIS in the special projects division.
  • Created and maintained files for current school year Took in mail to be processed Assisted Packagers in special projects when needed

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36. Incident Reports

low Demand
Here's how Incident Reports is used in Lead Supervisor jobs:
  • Directed facility incident reports and investigations regarding injuries, abuse, and neglect for the night shift requiring management intervention.
  • Assist with investigations of incidents, and preparing incident reports or other documents that convey required information.
  • Prepare incident reports immediately after incident and report to upper management.
  • Communicated with upper management to provide weekly progress and incident reports.
  • Document all incident reports and medication protocol reports.
  • Managed schedules and conducted incident reports when necessary.
  • Organize, review, and submit registration forms, program materials, medical forms, and incident reports.
  • Created daily sign-in sheets, organized personal information on Excel, and completed incident reports.
  • Investigate and report incident reports and meet with property management daily.
  • Processed incident reports by documenting activities, property damage and theft.
  • Report and file damage incident reports, when needed.
  • Write incident reports for clients.
  • Retrieved & maintained incoming mail/ packages, answered multi-line phones, record filing & kept an accurate log of incident reports.
  • Perform written reports everyday and incident reports when they occur.

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37. Production Schedules

low Demand
Here's how Production Schedules is used in Lead Supervisor jobs:
  • Followed production schedules strictly and assured customers products on time delivery.
  • Monitored raw material inventory as required to meet production schedules.
  • Established and adjusted work procedure to meet production schedules
  • Coordinated accurate material and production schedules.
  • Planned, directed, coordinated 40 to 50 full-time and temporary personnel to meet aggressive production schedules and deadlines.
  • Have experience with computers, Oracle and RMCS knowledge, and worked with open order reports and production schedules.
  • Managed 1st shift production schedules for shipping and receiving, reassigning employees based on changing work loads.
  • Maintained personnel head count to obtain production schedules.
  • Established and adjusted work procedures to meet production schedules.Supervised production schedules, production quality and on time delivery.

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38. Safe Environment

low Demand
Here's how Safe Environment is used in Lead Supervisor jobs:
  • Monitor facility to ensure safe environment.
  • Maintain and supervise pets and employees in a friendly, clean and safe environment servicing each pet to their particular needs.
  • Perform safety audits to make sure the employees are working in a safe environment as well as being safe themselves.
  • Contribute to team effort by accomplishing related results and promoting and open and safe environment for employees and customers.
  • Assist in the development and maintenance of a therapeutic milieu and provides for a safe environment for all patients.
  • Maintained Standardized Work procedures to ensure that employees work in a safe environment with high efficiency and minimal waste.
  • Provide a positive and safe environment for the students to enjoy during meal periods.
  • Provide a clean, safe environment for all personnel and visiting customers.
  • Unload bulk packages while maintaining a safe environment.

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39. Powerpoint

low Demand
Here's how Powerpoint is used in Lead Supervisor jobs:
  • Trained personnel on-the-job and in formal training lectures utilizing PowerPoint.
  • Keep all calendars up to date including making travel arraignments, Composed many PowerPoint presentations for meetings.
  • Provide PowerPoint and computer based training for oil spill responders while at sea.
  • Maintained high volume kitchen Cooked Italian food Computer Skills Working knowledge of Microsoft PowerPoint, Excel, Word
  • Facilitated system training for 15 employees implementing technology to process business, developing PowerPoint presentation and training materials used in course.
  • Prepare reports and presentations utilizing Excel, PowerPoint and Word and compile logistical information for internal use and distribution.

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40. Security Personnel

low Demand
Here's how Security Personnel is used in Lead Supervisor jobs:
  • Ensured quality of service and contract compliance by regularly inspecting security personnel assigned to each post.
  • Schedule security personnel to cover designated facilities and shifts, ensuring appropriate staffing levels.
  • Organized essential company memos and distributed them to security personnel for evaluation.
  • Provided communication between security personnel, the client and corporate office.
  • Make postings or floor plans for Security personnel depending on the day.

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41. CPR

low Demand
Here's how CPR is used in Lead Supervisor jobs:
  • Certified Training Instructor * Current CPR/AED certified.
  • Qualified in advanced first aid and CPR.
  • Certified in Basic Plus CPR, AED, and First Aid for Adults by Medic First Aid.
  • Order and supply all First - Aid and CPR equipment for the mall.
  • Certified in First Aid & CPR since 2002.
  • Ice Fishing Shelter lead Supervisor / Trainer / Assembler CIT team member / First aid / CPR cert.
  • Received, trained and tested in AED, CPR and First Aid Training and Certification, Safety and Hazmat Training.
  • Certified CPR/AED- Adults, Child and Infant Standard First Aid PCA

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42. Direct Reports

low Demand
Here's how Direct Reports is used in Lead Supervisor jobs:
  • Performed quarterly performance reviews for direct reports.
  • Defined job expectations goals and objectives for direct reports through appraising, coaching, policies, procedures, and productivity standards.
  • Managed a team of up to 13 direct reports of front line assistants while continuing to provide service to assigned clients.
  • Approved, scheduled and monitored paid time off for direct reports and reviewed and approved vacation requests.
  • Manage Daily Repairs of equipment, setting priorities based upon safety and production needs for direct reports.
  • Initiate continuous improvements utilizing 5S, coach and train direct reports for career stability and career progression.
  • Managed staff of 6-12 direct reports and support all aspects of the event set up.
  • Maintained daily direct reports and progress that was reported to the department manager.
  • Schedule work load and monitor job performance of my direct reports.
  • Maintained training and development plan for direct reports and overall department.
  • Handled the employee performance appraisals and evaluations for direct reports.
  • Direct supervision over multiple departments consisting of 1-2 direct reports.
  • Conduct regular staff meeting and individual meetings with direct reports.
  • Provide technical support to direct reports and hourly employees.
  • Direct reports were well organized to eliminate errors.
  • Managed 20 direct reports plus support staff.
  • Provided feedback to direct reports regarding performance, including weekly or monthly one-on-one meetings.
  • supervised a large security team and was responsible for overseeing 5-8 direct reports myself.

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43. Technical Support

low Demand
Here's how Technical Support is used in Lead Supervisor jobs:
  • Worked independently at off-site data center to provide coverage and technical support
  • Provided technical support using the company reservations site.
  • Managed technical support group responsible for the servicing, sustaining and repair of ship's primary underwater surveillance systems.
  • Received escalated calls, handled all calls with one call resolution, assisted with technical support for customer service.
  • Provided hardware and software technical support to the Doctors and staff of the Doctors Residency Program.
  • Traveled with sales team interfaced with customers and provided technical support for company product line.
  • Resolved complaints and answered questions from customers regarding services, products and technical support.
  • Entered time sheets, answered questions, was technical support for the team.
  • Monitored departments for current updates, changes, and provided technical support.
  • Managed call flow and responded technical support needs of customers.
  • Provided technical support to customers via telephone Help Desk.
  • Provide professional and technical support to staff.
  • Provided technical support related to all remote access connectivity issues such as vpn and wireless access for the Sprint global account.

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44. Product Quality

low Demand
Here's how Product Quality is used in Lead Supervisor jobs:
  • Assured reliability and product quality met customer requirements.
  • Maintain organization and product quality.
  • Managed MRA (material return authorization), PQI (Product Quality Improvements), Facility Safety Measures and Employee Morale.
  • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency
  • Committed to promoting a team environment and helped the Site Supervisor on product quality issues.
  • Maintain the highest standards for product quality and service.
  • Served as member of Product Quality Improvement Team.
  • Focus on product quality and process procedures.
  • Monitor work activities to ensure product quality, production requirements and efficiencies are met.

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45. Hvac

low Demand
Here's how Hvac is used in Lead Supervisor jobs:
  • Installed/maintained/repaired industrial HVAC units throughout the Toyota plant.
  • Lead technician for the HVAC-R department for Toyota Headquarters of North America.
  • Install HVAC units and duct work.
  • Modified HVACscheduling for after hours and holiday operations.
  • Repair of overhead stacker systems, ice machines, HVAC units, plumbing, lighting, and also carpentry work.
  • Managed the monitoring of test floor facilities, which included HVAC, LN2, power, vacuum and CDA.
  • Assisted Project Managers with hvac and life safety renovations, replacements and new installs.
  • Supervised a team of hvac technicians for the past 16 years.
  • Responded to client requests pertinent to hvac and life safety.
  • Assisted with the design and review of hvac projects.
  • Ensured the hvac team was properly trained on new hvac equipment operating and maintenance procedures and all life safety systems.

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46. Weekly Schedules

low Demand
Here's how Weekly Schedules is used in Lead Supervisor jobs:
  • Produced weekly schedules for the Call Center and trained Call Center staff on various systems and procedures.
  • Write weekly schedules that provide adequate coverage and minimize hour expenditure.
  • Create proper weekly schedules to ensure all areas are consistently covered.
  • Created weekly schedules for housekeeping staff and maintained hourly shifts.
  • Helped in weekly schedules for production lines.
  • Developed weekly schedules for 20 warehouse employees.
  • Make weekly schedules Doing nightly revenue report Stock retail store

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47. Weekly Basis

low Demand
Here's how Weekly Basis is used in Lead Supervisor jobs:
  • Managed and performed inventory on a weekly basis and supervised the preparation of customer orders.
  • Managed and mentored an average of 75 to 100 future personnel on a weekly basis in preparation for Recruit Training Command.
  • Conduct site inspections for all sites on the weekly basis to ensure proper and safe operations.
  • Ordered supplies through U.S. Foods on a weekly basis * Responsible for invoices and sales reports.
  • Completed all inventory on a weekly basis and was on call for all emergency situations.
  • Managed a monthly performance review and balanced equipment variances on a weekly basis.
  • Input time data and work schedules on a daily/weekly basis.
  • Submitted and implemented new improvement ideas on a weekly basis.
  • Monitor all agents on a weekly basis for Quality scores.
  • Ordered and organized the product on a weekly basis.
  • Handled inventory for grocery store on a weekly basis.
  • Managed a 12 person part-time staff on weekly basis.
  • Ensured all reports are sent on a daily/weekly basis.
  • Maintain and order inventory on a weekly basis.
  • Created schedules on a weekly basis.
  • Audit lot(s) on a weekly basis.
  • Attend meetings, vital to the programs success, with General Officers for the USG and GOI on a weekly basis.
  • Review, approve, and sign timecards on daily and weekly basis as required in the timekeeping policies.
  • Manage and create scheduling for leadership daily tasks on aweekly basis.

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48. Monthly Reports

low Demand
Here's how Monthly Reports is used in Lead Supervisor jobs:
  • Prepared and rendered monthly reports and calendars for supervisor.
  • Maintained monthly reports on individual performance, as well as giving monthly, quarterly and yearly reviews.
  • Prepared weekly schedules, daily and monthly reports, quarterly audits and yearly reviews.
  • File weekly and monthly reports on payroll, man power, equipment and events.
  • Processed daily and monthly reports, assisted with month-end/year-end closings and audits.
  • Analyzed daily, weekly and monthly reports for specific program.
  • Prepared monthly reports on work assignments on a monthly basis.
  • Produced monthly reports using advanced Google and Libra spreadsheet functions.
  • Developed and prepared weekly production reports, and monthly reports.
  • Completed monthly reports relative to job operations daily and monthly.
  • Generate daily, weekly, monthly reports.
  • Do monthly reports and fire drills.
  • Produced monthly reports for billing.
  • Prepared monthly reports to assist in analysis and company decision-making.
  • Maintain daily, weekly and monthly reports that are presented to corporate management.

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49. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Lead Supervisor jobs:
  • Managed day-to-day operations for specified work area.
  • Handled day-to-day operations of both facilities, including strict inventory control policies, and supervision of staff of 16 employees.
  • Ensured the success of day-to-day operations in a large section with more than 70 employees.
  • Managed day-to-day operations, employee training and ensure a safe working environment.
  • Display good leadership skills by managing day-to-day operations of the FSO.
  • Help supervise day-to-day operations of retail stores around the park.
  • Supervised the front office day-to-day operations of a dental practice.
  • Managed day-to-day operations of my assigned group of remote orderspecialists.
  • Monitor day-to-day operations and workflow.
  • Lead the day-to-day operations in Sorter, Reconciling, Reject Repair and Bulkfile Operations.
  • Maintained the day-to-day operations of the admissions department.

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50. Raw Materials

low Demand
Here's how Raw Materials is used in Lead Supervisor jobs:
  • Revived and inventory raw materials.
  • Managed all services related to the making of Polymer, preventive maintenance on equipment, inventory and storage of raw materials.
  • Conducted meetings on safety and how to handle raw materials correctly such as proper storage and disposal processes.
  • Implemented an inventory consignment program for raw materials, reducing invoicing and material handling by 40%.
  • Maintained accountability for all raw materials, and finished goods.
  • Received raw materials, finish goods, entered PO's.
  • Inventory raw materials, goods incoming and outgoing to consumers.
  • Organized and instructed workers to minimize use of raw materials.
  • Provide accurate Inventory cycle counts of all Raw materials.
  • Handled inventory and kept count of production usage, raw materials and quality control of materials.
  • SOP) Responsible for all shipping and receiving of all raw materials.
  • Forecasted/procured raw materials, chemicals, hardware Supervised/trained department employees Expedited/troubleshot orders

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20 Most Common Skill For A Lead Supervisor

Customer Service27.1%
Safety Procedures25.5%
Staff Members4.9%
Daily Operations4.5%
ISO3.7%
Company Policies3.4%
Inventory Control3.4%
Data Entry3.2%

Typical Skill-Sets Required For A Lead Supervisor

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
21%
21%
2
2
Safety Procedures
Safety Procedures
19.8%
19.8%
3
3
Staff Members
Staff Members
3.8%
3.8%
4
4
Daily Operations
Daily Operations
3.5%
3.5%
5
5
ISO
ISO
2.9%
2.9%
6
6
Company Policies
Company Policies
2.6%
2.6%
7
7
Inventory Control
Inventory Control
2.6%
2.6%
8
8
Data Entry
Data Entry
2.4%
2.4%
9
9
Osha
Osha
2.2%
2.2%
10
10
Sales Floor
Sales Floor
2%
2%
11
11
Customer Complaints
Customer Complaints
1.8%
1.8%
12
12
Corrective Action
Corrective Action
1.7%
1.7%
13
13
Disciplinary Actions
Disciplinary Actions
1.7%
1.7%
14
14
Customer Orders
Customer Orders
1.5%
1.5%
15
15
Performance Reviews
Performance Reviews
1.5%
1.5%
16
16
Preventative Maintenance
Preventative Maintenance
1.4%
1.4%
17
17
Phone Calls
Phone Calls
1.4%
1.4%
18
18
Ensure Compliance
Ensure Compliance
1.3%
1.3%
19
19
Daily Activities
Daily Activities
1.2%
1.2%
20
20
Sales Goals
Sales Goals
1.1%
1.1%
21
21
Quality Standards
Quality Standards
1.1%
1.1%
22
22
Production Goals
Production Goals
1%
1%
23
23
HR
HR
1%
1%
24
24
Safety Meetings
Safety Meetings
1%
1%
25
25
Company Standards
Company Standards
0.9%
0.9%
26
26
Bank Deposits
Bank Deposits
0.9%
0.9%
27
27
Special Events
Special Events
0.9%
0.9%
28
28
POS
POS
0.9%
0.9%
29
29
Troubleshoot
Troubleshoot
0.9%
0.9%
30
30
Inventory Management
Inventory Management
0.9%
0.9%
31
31
Process Improvement
Process Improvement
0.9%
0.9%
32
32
New Associates
New Associates
0.8%
0.8%
33
33
Food Preparation
Food Preparation
0.8%
0.8%
34
34
Crew Members
Crew Members
0.8%
0.8%
35
35
Special Projects
Special Projects
0.7%
0.7%
36
36
Incident Reports
Incident Reports
0.7%
0.7%
37
37
Production Schedules
Production Schedules
0.7%
0.7%
38
38
Safe Environment
Safe Environment
0.7%
0.7%
39
39
Powerpoint
Powerpoint
0.7%
0.7%
40
40
Security Personnel
Security Personnel
0.7%
0.7%
41
41
CPR
CPR
0.7%
0.7%
42
42
Direct Reports
Direct Reports
0.6%
0.6%
43
43
Technical Support
Technical Support
0.6%
0.6%
44
44
Product Quality
Product Quality
0.6%
0.6%
45
45
Hvac
Hvac
0.5%
0.5%
46
46
Weekly Schedules
Weekly Schedules
0.5%
0.5%
47
47
Weekly Basis
Weekly Basis
0.5%
0.5%
48
48
Monthly Reports
Monthly Reports
0.5%
0.5%
49
49
Day-To-Day Operations
Day-To-Day Operations
0.5%
0.5%
50
50
Raw Materials
Raw Materials
0.5%
0.5%

20,857 Lead Supervisor Jobs

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