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Become A Lead System Technician

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Working As A Lead System Technician

  • Interacting With Computers
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Mostly Sitting

  • Repetitive

  • $100,878

    Average Salary

What Does A Lead System Technician Do

Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.

Duties

Network and computer systems administrators typically do the following:

  • Determine an organization’s network and computer system needs before setting one up
  • Install all network hardware and software and make needed upgrades and repairs
  • Maintain network and computer system security and ensure that all systems are operating correctly
  • Collect data in order to evaluate and optimize network or system performance
  • Add users to a network and assign and update security permissions on the network
  • Train users in the proper use of hardware and software
  • Interpret and solve problems when a user or an automated monitoring system alerts them that one exists

Administrators manage an organization’s servers and desktop and mobile equipment. They ensure that email and data storage networks work properly. They also make sure that employees’ workstations are working efficiently and stay connected to the central computer network. Some administrators manage telecommunication networks.

In some cases, administrators help network architects design and analyze network models. They also participate in decisions about buying future hardware or software to upgrade their organization’s network. Some administrators provide technical support to computer users, and they also may supervise computer support specialists who help solve users’ problems.

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How To Become A Lead System Technician

Most employers require network and computer systems administrators to have a bachelor’s degree in a field related to computer or information science. Others may require only a postsecondary certificate.

Education

Although some employers require only a postsecondary certificate, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually is acceptable as well. Programs in these fields usually include classes in computer programming, networking, or systems design.

Because network technology is continually changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that an administrator get a master’s degree.

Licenses, Certifications, and Registrations

Certification programs are generally offered directly from vendors or from vendor-neutral certification providers. Certification validates knowledge and best practices required from network and computer systems administrators. Companies may require their network and computer systems administrators to be certified in the product they use. Microsoft and Cisco offer some of the most common certifications.

Other Experience

To gain practical experience, many network administrators participate in internship programs while in school.

Advancement

Network administrators can advance to become computer network architects. They can also advance to managerial jobs in information technology (IT) departments, such as computer and information systems managers.

Important Qualities

Analytical skills. Administrators need analytical skills to evaluate network and system performance and determine how changes in the environment will affect them.

Communication skills. Administrators must be able to describe problems and their solutions to non-IT workers.

Computer skills. Administrators oversee the connections of many different types of computer equipment and must ensure that they all work together properly.

Multitasking skills. Administrators may have to work on many problems and tasks at the same time.

Problem-solving skills. Administrators must be able to quickly resolve any problems that arise with computer networks.

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Lead System Technician jobs

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Average Length of Employment
System Technician 4.4 years
Lead Technician 3.3 years
Technician 2.6 years
NOC Technician 1.9 years
Top Employers Before
Technician 3.6%
Top Employers After
Consultant 3.7%
Supervisor 3.0%

Lead System Technician Demographics

Gender

Male

88.8%

Female

10.0%

Unknown

1.2%
Ethnicity

White

77.2%

Hispanic or Latino

11.1%

Asian

9.2%

Unknown

1.6%

Black or African American

1.0%
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Languages Spoken

Spanish

50.0%

Carrier

25.0%

Japanese

25.0%

Lead System Technician Education

Schools

Community College of the Air Force

11.1%

University of Phoenix

11.1%

University of Maryland - University College

9.3%

Strayer University

7.4%

Villanova University

5.6%

Pima Community College

3.7%

Western Governors University

3.7%

University of Texas at Tyler

3.7%

University of Delaware

3.7%

Dover Business College - Clifton

3.7%

University of California - Davis

3.7%

State University of New York College at Brockport

3.7%

Trident University International

3.7%

American University

3.7%

Rochester Institute of Technology

3.7%

University of Massachusetts - Lowell

3.7%

New York University

3.7%

University of Louisiana at Lafayette

3.7%

University of Cincinnati

3.7%

The Academy

3.7%
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Majors

Business

16.7%

Computer Science

15.5%

Information Technology

9.8%

Electrical Engineering

8.6%

Electrical Engineering Technology

6.3%

Management

4.0%

Computer Information Systems

4.0%

Management Information Systems

4.0%

Computer Networking

4.0%

Computer Engineering

3.4%

Information Systems

3.4%

Project Management

2.9%

Criminal Justice

2.9%

Mechanical Engineering

2.3%

Accounting

2.3%

Environmental Control Technologies/Technicians

2.3%

General Studies

2.3%

Automotive Technology

1.7%

Aviation

1.7%

Operations Management

1.7%
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Degrees

Bachelors

39.9%

Other

22.2%

Associate

16.0%

Masters

14.4%

Certificate

3.3%

Diploma

2.5%

Doctorate

1.6%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Lead System Technician Salaries

Job Title Company Location Start Date Salary
Employee Systems Technology Lead Apple, Inc. Cupertino, CA Jun 10, 2013 $130,000 -
$150,000
Technical Lead-Data Systems & Reporting Realnetworks, Inc. Seattle, WA Jul 10, 2015 $128,775
Technical Lead-Data Systems & Reporting Realnetworks, Inc. Seattle, WA May 13, 2015 $128,775
Lead System Cslt-Web Technician (Graphics Software ENG) MCI Communications Services, Inc. San Jose, CA Nov 17, 2014 $123,606
Lead Analyst, IT-Business Systems Celgene Corporation Berkeley Heights, NJ Oct 01, 2014 $116,107
Lead IT Developer-Pricing Systems Home Depot U.S.A., Inc. Atlanta, GA Oct 26, 2015 $106,303
Lead System Consultant-It Quality Assurance Verizon Telematics Inc. Atlanta, GA Mar 28, 2016 $105,000
Technical Lead-System Test Mavenir Systems Inc. Richardson, TX Dec 01, 2011 $105,000
Lead Systems Consultant-Web Technology (Software E Verizon Data Services LLC Irving, TX Mar 23, 2012 $103,416
Lead System Consultant-It Qual Assur Verizon Telematics Inc. Atlanta, GA Mar 14, 2016 $102,000
Lead Systems Consultant-Web Tech (Software Enginee Verizon Corporate Resources Group LLC Waltham, MA Oct 18, 2013 $101,819
Lead Engineer, ATO Wind Systems New Technology GE Gas Turbines (Greenville) LLC Greenville, SC Sep 30, 2013 $100,800
Lead System Consultant-It Project Management Verizon Data Services LLC Irving, TX May 23, 2012 $100,000
Lead System Consultant-It Project Management Verizon Data Services LLC Irving, TX Oct 01, 2012 $100,000
Lead Systems Consultant-It Security (Systems Engin Verizon Data Services LLC Silver Spring, MD Apr 24, 2012 $99,597
Lead System Consultant-It Quality Assurance Verizon Data Services LLC San Diego, CA Mar 15, 2013 $98,000
Lead System Consultant-It Quality Assurance Verizon Data Services LLC Irving, TX Jun 05, 2012 $96,000
SAP Technical Lead Applications Systems Perdue Farms, Inc. Salisbury, MD Jul 18, 2016 $95,514 -
$120,000
Technical Lead, Power System Simulation Applicatio General Electric Company Melbourne, FL Sep 29, 2013 $95,100
Lead System Consultant-Web Technology Verizon Data Services LLC Irving, TX Sep 14, 2011 $95,000
Lead System Consultant-It Quality Assurance Verizon Data Services LLC Irving, TX Aug 06, 2012 $95,000
Lead System Consultant-Web Technology Verizon Data Services LLC Grapevine, TX Jul 29, 2011 $95,000
Lead Systems Consultant-Web Technology (Software Verizon Data Services, LLC Irving, TX May 17, 2012 $93,880
Lead System Consultant-Web Technician Verizon Data Services LLC Waltham, MA Dec 10, 2015 $93,000
Lead System Consultant-It Quality Assurance Verizon Data Services LLC Irving, TX Aug 15, 2011 $90,000
Lead Systems Consultant-Web Technology Verizon Data Services LLC Irving, TX Nov 15, 2011 $90,000
Lead Systems Consultant-Web Technology Verizon Data Services LLC Irving, TX Jul 25, 2011 $90,000
Technical Lead-Onboard Systems Liebherr Mining & Construction Equipment, Inc. Newport News, VA Sep 22, 2016 $90,000 -
$101,000
Lead System Consultant-Web Technology Verizon Data Services LLC Irving, TX Sep 18, 2012 $90,000
Lead Systems Architect-Technical Systems Little Hills Healthcare Saint Charles, MO May 17, 2016 $89,586

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Top Skills for A Lead System Technician

HardwareCustomerServiceProceduresRemoteTechnicalSupportPCDesktopApplicationsNetworkSetupVideoStorageWebServicesActiveDirectoryWindowsXPTroubleShootingRoutersUnixVmwareTelecommunicationsConnectivityComputerSystemsAccessControl

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Top Lead System Technician Skills

  1. Hardware
  2. Customer Service
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Resolve customer issues in the areas of hardware installation, repair, upgrade and maintenance.
  • Deliver excellent customer service and multitasking assignments, communicating with multiple Managers, Supervisors, and technical staff.
  • Trained and supervised new contractors on processes and procedures and provided information on organization and system structure for consistency of productivity.
  • Managed a team of 12 level1 Technicians and I have supported more than 2000 users desktops and laptops remotely.
  • Provide systems administration, network configuration, and technical support throughout all facets of the Hospital.

Top Lead System Technician Employers

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