Lead system technician job description
Updated March 14, 2024
8 min read
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Example lead system technician requirements on a job description
Lead system technician requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in lead system technician job postings.
Sample lead system technician requirements
- Bachelor's degree in Computer Science or related field
- At least 5 years of experience in system maintenance and installation
- Experience in managing and configuring IT systems
- Strong knowledge of hardware, software and networking concepts
- Excellent problem solving and troubleshooting skills
Sample required lead system technician soft skills
- Excellent communication and interpersonal skills
- Leadership experience and the ability to motivate and mentor team members
- A strong customer service focus
- Ability to work independently and in a team environment
- Flexibility and adaptability to changing technology
Lead system technician job description example 1
Biogen lead system technician job description
About this role
The IT System & Regulatory Compliance Lead will work directly with IT Leadership and their teams, IT Quality and Internal Audit to establish, monitor and ensure a robust compliance program that employs industry-proven best practices for software quality / validation while exploring new, less established methods for delivering high quality technical solutions without compromising budgets and schedules. In collaboration with IT Quality, this role will work to optimize SDLC procedures, evaluate and optimize the IT deviations, corrective, and preventive actions (CAPAs) process and performance. A key component of this role is to drive a culture of compliance while drawing upon experience to ensure an aligned and risk-based approach to IT quality and compliance. This role may establish a broader team under them as the roadmap and design is defined.
What you'll do
Maintain the SDLC to reflect current and compliant GxP processes (SOPs), with special emphasis on Part 11-compliant electronic records and data integrity, while providing true scalability in software development.
Develop and deliver internal training on deviations, investigations, and documenting software validation, responding to team requests for professional development.
Design and implement key performance indicators (KPI's) to monitor and assure compliance with Biogen policies and regulatory agencies. Institute routine Quality Management Reviews through individual operating reviews and IT Functional Reviews.
Ensure monitoring and health of all IT controls (e.g, Sox controls, documentation control, change control, risk management, non-conformance and CAPA management, 3rd party management) in compliance to relevant standards
Responsible for leading, coordinating, verifying, and tracking of compliance / regulatory remediation activities for IT
Establish, facilitate, and lead an IT Compliance Champion Network with representatives from each relevant function within IT.
Work with MSP/Vendors to make sure they are adhering to Biogen's standards. Perform periodic checks and drive improvement activities.
In collaboration with IT Quality and internal audit - define risk-based compliance approach for inhouse, hosted, SAAS and cloud-based systems to meet regulatory compliance and corporate business requirements; liaise with Quality to drive consistency and standardization.
Perform mock checks to determine IT compliance readiness.
The IT System & Regulatory Compliance Lead will work directly with IT Leadership and their teams, IT Quality and Internal Audit to establish, monitor and ensure a robust compliance program that employs industry-proven best practices for software quality / validation while exploring new, less established methods for delivering high quality technical solutions without compromising budgets and schedules. In collaboration with IT Quality, this role will work to optimize SDLC procedures, evaluate and optimize the IT deviations, corrective, and preventive actions (CAPAs) process and performance. A key component of this role is to drive a culture of compliance while drawing upon experience to ensure an aligned and risk-based approach to IT quality and compliance. This role may establish a broader team under them as the roadmap and design is defined.
What you'll do
Maintain the SDLC to reflect current and compliant GxP processes (SOPs), with special emphasis on Part 11-compliant electronic records and data integrity, while providing true scalability in software development.
Develop and deliver internal training on deviations, investigations, and documenting software validation, responding to team requests for professional development.
Design and implement key performance indicators (KPI's) to monitor and assure compliance with Biogen policies and regulatory agencies. Institute routine Quality Management Reviews through individual operating reviews and IT Functional Reviews.
Ensure monitoring and health of all IT controls (e.g, Sox controls, documentation control, change control, risk management, non-conformance and CAPA management, 3rd party management) in compliance to relevant standards
Responsible for leading, coordinating, verifying, and tracking of compliance / regulatory remediation activities for IT
Establish, facilitate, and lead an IT Compliance Champion Network with representatives from each relevant function within IT.
Work with MSP/Vendors to make sure they are adhering to Biogen's standards. Perform periodic checks and drive improvement activities.
In collaboration with IT Quality and internal audit - define risk-based compliance approach for inhouse, hosted, SAAS and cloud-based systems to meet regulatory compliance and corporate business requirements; liaise with Quality to drive consistency and standardization.
Perform mock checks to determine IT compliance readiness.
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Lead system technician job description example 2
Vector Security lead system technician job description
Are you passionate about technology? Would you like to work with cutting-edge smart security and automation solutions for homes and businesses? Do you like to be a role model and inspire others?
If so, a career as a Vector Security lead systems technician could be right for you. You'll influence positive action and superior performance in other technicians, while providing guidance to ensure best practices are utilized. You'll install more complex systems and repair and test to ensure proper functionality. Driving is a big component of the job, so we're looking for techs who enjoy the open road!
As a company that values developing our people, Vector Security offers technician jobs with paid training so you can advance your career whatever your current level might be. Become NICET, ESA and OSHA certified to earn more income.
Responsibilities:
If you thrive on solving complex problems, this may be the perfect career for you! In the role of Lead Systems Technician, you'll be looked at as a role model for professionalism and performance. You'll influence positive action and superior performance in other technicians, while providing guidance to ensure best practices are utilized. You'll work on more complex systems issues and repair and test to ensure proper functionality. Another important aspect of this job is filling out and returning paperwork. Driving is a big component of the job, so we're looking for techs who enjoy the open road. Career progression is important to us at Vector, so expect to be challenged and learn new things on a daily basis! You'll be working closely with both internal and external customers.
Company Overview:
Why join us?
We are the fourth largest security integrator in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time.
Our Values:
* Win as a team.
* Do the right thing.
* Make a difference every day.
* Get it done.
* Think big.
If you share these ideals, we'd love to hear from you!
Benefits:
Along with competitive compensation and career advancement opportunities, we offer a comprehensive "Total Rewards" package. Qualifying employees receive:
* Medical, dental, and vision coverage
* Company paid life and AD&D insurance
* Company paid short- and long-term disability
* Voluntary benefit products
* 401k retirement savings plan
* Flexible Spending Account
* Paid time off for vacation, sick days and floating holidays
* Tuition reimbursement
* Employee Assistance Program (EAP)
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.
If so, a career as a Vector Security lead systems technician could be right for you. You'll influence positive action and superior performance in other technicians, while providing guidance to ensure best practices are utilized. You'll install more complex systems and repair and test to ensure proper functionality. Driving is a big component of the job, so we're looking for techs who enjoy the open road!
As a company that values developing our people, Vector Security offers technician jobs with paid training so you can advance your career whatever your current level might be. Become NICET, ESA and OSHA certified to earn more income.
Responsibilities:
If you thrive on solving complex problems, this may be the perfect career for you! In the role of Lead Systems Technician, you'll be looked at as a role model for professionalism and performance. You'll influence positive action and superior performance in other technicians, while providing guidance to ensure best practices are utilized. You'll work on more complex systems issues and repair and test to ensure proper functionality. Another important aspect of this job is filling out and returning paperwork. Driving is a big component of the job, so we're looking for techs who enjoy the open road. Career progression is important to us at Vector, so expect to be challenged and learn new things on a daily basis! You'll be working closely with both internal and external customers.
Company Overview:
Why join us?
We are the fourth largest security integrator in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time.
Our Values:
* Win as a team.
* Do the right thing.
* Make a difference every day.
* Get it done.
* Think big.
If you share these ideals, we'd love to hear from you!
Benefits:
Along with competitive compensation and career advancement opportunities, we offer a comprehensive "Total Rewards" package. Qualifying employees receive:
* Medical, dental, and vision coverage
* Company paid life and AD&D insurance
* Company paid short- and long-term disability
* Voluntary benefit products
* 401k retirement savings plan
* Flexible Spending Account
* Paid time off for vacation, sick days and floating holidays
* Tuition reimbursement
* Employee Assistance Program (EAP)
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.
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Lead system technician job description example 3
Perdue Farms lead system technician job description
Perdue AgriBusiness is part of Perdue Farms, a family-owned company heading into it's second century of growth and innovation. An international agricultural products and services company, we handle agricultural commodities and have a diverse portfolio of products and businesses.
**Summary**
Top level technical expert in applications systems analysis and programming. This includes transformation of complex ERP database tables into higher level data sets suitable for use by business analysts. The position is also responsible for technical setup and maintenance of Perdue AgriBusiness' ERP and scaling systems as well as creation and support of interfaces and custom applications/reports. Acts independently under general direction. Provides technical leadership on complex projects. May act as expert in business or functional area. Formulates and defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Prepares detailed specification from which programs will be written. Responsible for program design, coding, testing, debugging, and documentation. Has full technical knowledge of all phases of applications systems analysis and programming. May be responsible for multiple phases of a project. May have duties instructing, directing, and checking the work of other applications systems analysis and programming personnel. May have quality assurance review responsibilities or systems testing leadership responsibilities. Provides input on the evaluation of other associates.
**Principal and Essential Duties & Responsibilities**
1. Understands technical requirements and provide technical direction and guidance on projects.
2. Develops and maintains technical standards and guidelines in area of responsibility.
3. Maximizes use of available technology to enhance and improve business processes.
4. Stays abreast of new technologies that can be leveraged to implement new requirements or improve existing systems performance, operation, or cost structure.
5. Provides individual contributions on projects, especially on complex requirements.
6. Maintains expertise in area of specialty and provide coaching and training to other associates.
**Minimum Education**
BS degree or equivalent work experience preferably with studies in Information Systems or Computer Science plus 8 years related work experience.
**Experience Requirements**
Recognized expert or certification in the area of technical specialty. Computer analysis and programming. Shows a progression in the systems development field from programming through technical design and architecture and demonstrating the required technical skills for this position. Excellent written and verbal communication skills are required, as the position requires direct communication with business analysts and end users. Must be comfortable working in a team environment. Rotating twenty-four-hour systems support is required. Ability to travel, possibly overnight, to any customer area, which could be any Company facility or to a remote site for disaster recovery or training or to a training facility or conference. VB.NET (or similar languages) and strong SQL knowledge are required.
**Experience Preferred**
Experience in ETL Tools, Python, Dataiku, Snowflake and Power BI
**Environmental Factors and Physical Requirements**
+ Position is mostly sedentary but may require occasional moving to other offices and buildings.
+ May need to move light equipment or supplies from one place to another.
+ May need to access files, supplies and equipment.
+ Work activity is in an office, open-partitioned, cubicle environment.
+ Must wear and use protective and safety equipment required for the job as directed by the Company.
Normal climate controlled office environment. Able to communication on the telephone and use standard office equipment. Able to move freely throughout the AgriBusiness Facilities to include climbing vertical heights (0-150'), exposure to extreme temperatures (0-100 Degrees Fahrenheit), humidity (0-100%), noise (50db-100db) and chemicals (MSDS sheets available).
Able to travel to remote facilities and other locations as required.
_Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status._
**Summary**
Top level technical expert in applications systems analysis and programming. This includes transformation of complex ERP database tables into higher level data sets suitable for use by business analysts. The position is also responsible for technical setup and maintenance of Perdue AgriBusiness' ERP and scaling systems as well as creation and support of interfaces and custom applications/reports. Acts independently under general direction. Provides technical leadership on complex projects. May act as expert in business or functional area. Formulates and defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Prepares detailed specification from which programs will be written. Responsible for program design, coding, testing, debugging, and documentation. Has full technical knowledge of all phases of applications systems analysis and programming. May be responsible for multiple phases of a project. May have duties instructing, directing, and checking the work of other applications systems analysis and programming personnel. May have quality assurance review responsibilities or systems testing leadership responsibilities. Provides input on the evaluation of other associates.
**Principal and Essential Duties & Responsibilities**
1. Understands technical requirements and provide technical direction and guidance on projects.
2. Develops and maintains technical standards and guidelines in area of responsibility.
3. Maximizes use of available technology to enhance and improve business processes.
4. Stays abreast of new technologies that can be leveraged to implement new requirements or improve existing systems performance, operation, or cost structure.
5. Provides individual contributions on projects, especially on complex requirements.
6. Maintains expertise in area of specialty and provide coaching and training to other associates.
**Minimum Education**
BS degree or equivalent work experience preferably with studies in Information Systems or Computer Science plus 8 years related work experience.
**Experience Requirements**
Recognized expert or certification in the area of technical specialty. Computer analysis and programming. Shows a progression in the systems development field from programming through technical design and architecture and demonstrating the required technical skills for this position. Excellent written and verbal communication skills are required, as the position requires direct communication with business analysts and end users. Must be comfortable working in a team environment. Rotating twenty-four-hour systems support is required. Ability to travel, possibly overnight, to any customer area, which could be any Company facility or to a remote site for disaster recovery or training or to a training facility or conference. VB.NET (or similar languages) and strong SQL knowledge are required.
**Experience Preferred**
Experience in ETL Tools, Python, Dataiku, Snowflake and Power BI
**Environmental Factors and Physical Requirements**
+ Position is mostly sedentary but may require occasional moving to other offices and buildings.
+ May need to move light equipment or supplies from one place to another.
+ May need to access files, supplies and equipment.
+ Work activity is in an office, open-partitioned, cubicle environment.
+ Must wear and use protective and safety equipment required for the job as directed by the Company.
Normal climate controlled office environment. Able to communication on the telephone and use standard office equipment. Able to move freely throughout the AgriBusiness Facilities to include climbing vertical heights (0-150'), exposure to extreme temperatures (0-100 Degrees Fahrenheit), humidity (0-100%), noise (50db-100db) and chemicals (MSDS sheets available).
Able to travel to remote facilities and other locations as required.
_Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status._
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Updated March 14, 2024
Updated March 14, 2024