Lead Technician Resume Examples 2023

Research Summary. We analyzed 15,151 lead technician resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Infosys Public Services and IBM. Here are the key facts about lead technician resumes to help you get the job:

The average lead technician resume is 636 words long
The average lead technician resume is 1.4 pages long based on 450 words per page.
Java is the most common skill found on a lead technician resume. It appears on 10.2% of resumes.

After learning about how to write a professional lead technician resume, you can make sure your resume checks all the boxes with our resume builder.

Lead Technician Resume Example


Amy Gonzalez Lead Technician Contact Information Syracuse, NY (530) 555-8524 agonzalez@example.com Skills Service Orders Web Services RF Procedures Communication ETL Scrum Circuit Diagrams Database Setup Employment History Lead Technician 2020 - Present Eaton Syracuse, NY Used Jira tool for tracking user stories and bugs, used GIT as version control tools and Github as repository. Designed and developed AJAX architecture for document submission, search. Created several technical solution architecture proposals for customers. Author able content based UI on Adobe CQ5.6 platform, Integration layer using JavaScript framework JQuery, Platform utilities. Developed PL/SQL queries and stored procedures for data validation and commit procedures. Service Technician 2017 - 2020 ADT Syracuse, NY Alleviated concerns to the customer regarding a security system. Serviced national, commercial and residential accounts*Serviced burglar, fire, CCTV Close service calls and enter total time and expense in the proper documentation. Technician 2016 - 2017 Valvoline Syracuse, NY Checked engine for inconsistencies, changed oil, cleaned throttle body, rotated tires, and provided outstanding customer service. Full service, oil changes, fuel filter, rear differential and brake jobs, run OBD2 diagnostics System Technician 2006 - 2016 Big Lots Main, PA Serve as primary contact for all pre-paid hardware and software vendors. Performed an extensive audit on the Nortel PBX phone system to ascertain PBX capability Demonstrated knowledge of all Network Hardware Zebra printer, and Linux - based software of the store systems. Use SccM, End Point encryption, Follow up with end users after refresh. Education Bachelor's Degree Electrical Engineering 2003 - 2006 Pennsylvania State University Main, PA


Thomas Nelson Lead Technician Contact Info New York, NY (720) 555-5222 tnelson@example.com Skills EmergencyHardwareService TechHeavy EquipmentCustomer ServiceSafety ProceduresClearanceComputer LabPatient CareSAN Employment History Lead Technician 2018 - Present Infosys Public Services New York, NY Used Wrappers for data security which encrypts the PL/SQL code (hide the customer information). Developed Junit and automated the build process through Jenkins to generate the test results before taking builds. Involved in database designing and performance optimization. Project Name: AOL Application development and Testing Position: Offshore and Onsite coordinator Domain: Telecom Service Technician 2017 - 2018 Loomis Lyndhurst, NJ Maintain radio communication with the vehicle crew and dispatch personnel to insure a secure transaction. Maintained frequent communication with customers. Recorded daily readings for HVAC system and fuel usage levels. Technician 2013 - 2017 Verizon Ridgefield, NJ Excelled at trouble shooting and quality control. Tasked with successfully troubleshooting Windows XP, 7/8, Mac OS, Microsoft Outlook, Exchange Server Email and PC/Laptop Hardware. Meet and exceed daily sales Customer Service Maintained over 200 commercial HVAC units. Installed and maintained CCTV, Card Access, Nurse Call, Fire systems, Burg systems Installed Outside Plant to include but not limited to; poles, copper and fiber optic cables. System Technician 2011 - 2013 Verizon Bronxville, NY Executed upgrades, hardware changes, and daily backups of the data network and computer systems. Use HPOV and other network tools to monitor and troubleshoot the network. Adhere to and obey OSHA and ANSI regulations and safety procedures. Trouble shooting and repaired cable failures. Utilized UNIX tools and analysis systems to perform call traces to replicate call and data scenarios through the network switches. Education Associate's Degree Information Technology 2009 - 2011 Monroe College Bronxville, NY


Barbara Ford Lead Technician Detroit, MI bford@example.com (380) 555-6812 Experience Lead Technician 2020 - Present General DynamicsDetroit, MI Performed periodic shutdowns and startups for Sun Solaris database and Windows 2003 application servers. Evaluated TI Cortex M8 ARM processor work with Embedded Linux for upcoming project, mainly Kernel and Device driver. Created numerous ad hoc user queries on DB2 tables using QMF and QMF for Windows. Maintenance Technician 2018 - 2020 AerotekDetroit, MI Perform airframe repairs and generate discrepancies found, in accordance with company directives and manufacturer specifications. Trouble shooting and repairs to packaging and manufacturing equipment at Austin Foods-Kelloggs. Installed and launched new equipment for customers. Maintain and repair school property, including; Plumbing, Electrical, HVAC, and general maintenance. Technician 2014 - 2018 TeradyneBoston, MA Resolved hardware and software issues with customers. Maintain, analyze, troubleshoot, and support field systems in company owned offices with on-site visits or by telephone. Supported client issues with Internet Explorer, MS Office Professional suite and other company specific applications. Resolve trouble tickets assigned by Help Desk. System Technician 2011 - 2014 TeradyneBoston, MA Replaced all aspects of personal computers, printers, and servers. Install and maintain PC's, printers,and other peripherals. Rip out old equipment and install new equipment Also duct change outs,replace coils under warranty, etc. Managed day-to-day systems administration including security, user accounts, network access and configuration, change and procedural documentation. Initiated innovative packaging service that consolidated complete computer system, reducing overhead costs, risk of damages, and equipment loss. Skills Scrum Architecture Hand Tools Javascript WAN Patient Care Chillers Maintenance Repairs Control Systems Mechanical Equipment Education Certificate Engineering 2010 - 2011 Northeastern UniversityBoston, MA

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Lead Technician Resume templates

Zippia allows you to choose from different easy-to-use Lead Technician templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Lead Technician resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Entry level Lead Technician Resume example


Diane Freeman Junior Technician Contact Info Atlanta, GA (960) 555-3781 dfreeman@example.com Skills HvacHelpdeskComputer SystemComputer ProblemsHardwareCustomer ServiceMix IngredientsLinuxNew AssociatesPositive Attitude Employment History Junior Technician 2018 - Present Apple Atlanta, GA Supported issues including device configuration, Windows software and driver installation, syncing with Outlook or Exchange accounts, etc. Keep clear and accurate records on customer interactions. Support included all Apple consumer devices, including OS years experience of Mac, related and hardware related issues. Provided prompt first level problem resolution to the retail stores, distribution center and support center. Junior Technician 2016 - 2018 Comcast Philadelphia, PA provided education and training support on Internet, phone and cable. Rewired customer locations as necessary in order to complete cable TV/ internet or Net phone installations. Sandwich Artist 2015 - 2016 Subway Columbus, OH Developed product according to consumer's preference * Excelled at customer service satisfaction * Maintained safety and sanitation standards Education Associate's Degree Medical Assisting Services 2013 - 2015 Miller-Motte College - Wilmington Wilmington, NC


Lawrence Gomez Junior Technician Contact Information Richardson, TX (910) 555-3664 lgomez@example.com Skills Store Cleanliness Windows BGA POS Customer Relations CRM New Merchandise Computer Equipment QA Front End Employment History Junior Technician 2016 - Present AT&T Richardson, TX Utilize UNIX at the tier 2 user level to maintain network integrity on a daily basis. Install CAT 5 and RG 6 wiring Install and repair digital television, phone and internet services for residential customers Bench Technician 2015 - 2016 HP Houston, TX Bench Techinician Repaired HP Printer /Monitored production daily Audited Units / Troubleshoot Trained new associates Reworked and trouble shot ink jet printers including adding, removing, and replacing hardware and mechanical components. Transfer, installation and setup of production line machinery from U.S to P.R. Customer Service Assistant 2013 - 2015 CHICAGO TRANSIT AUTHORITY Oakbrook Terrace, IL Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints. Collaborated with MIS, City of Chicago and Unisys to implement changes to databases and computer systems. Operate a two-way radio using prescribed radio communication procedures. Investigated and analyzed supervisory level customer complaints to identify and resolve complex issues. Experience with Microsoft Office suite: Outlook, Excel, Word, and PowerPoint. Service leading the front end of the market. Education Bachelor's Degree Electrical Engineering 2010 - 2013 DeVry University Oakbrook Terrace, IL


Carl Reynolds Junior Technician Chicago, IL creynolds@example.com (740) 555-2145 Experience Junior Technician 2019 - Present AT&TChicago, IL Install and repair IP based phone, internet access and TV on customer premise, residential and buissness. Assisted Cable Technician over the phone on the installation process and activation of cable, phone and internet service. Use interpersonal communication techniques 39. Worked on outlook email client issue, virus removal, connection issue with internet and other devices. Department Technician 2014 - 2019 AT&TChicago, IL Add new cat5 cable to customers' homes Provided excellent customer service. Use interpersonal communication techniques 39. Pole Climbing, Defensive driving,safety training and CPR certified. Maintain extensive communication with all peers and managers while acting as a competent intial point of contact with the public Automotive Technician 2009 - 2014 RoushDearborn, MI Participated in the Northstar engine swap program to address substandard engine performance. Disassemble and reassemble machines or equipment or remove and reattach vehicle parts or trim, using hand tools. Limit customer service complaints through follow up and education. Maintain and repair dealership/customer vehicles. Skills Knowledge Base Personal Computers Hardware Hvac Wheel Bearings ABS Powerpoint Customer Vehicles Vehicle Inspections Drive Vehicles Education Some College Courses Automotive Technology 2009 - 2009 Henry Ford CollegeDearborn, MI

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How to make a job-winning resume:

Make sure to list hard and soft skills that are relevant to the position you're applying for on your resume. The top skills that lead technicians should have on their resume are: java, architecture, digital transformation.
If you're applying for an entry-level lead technician position and you have no work experience, you can include relevant classes you took in school.

Lead Technician Resume Format And Sections

1. Add Contact Information To Your Lead Technician Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Lead Technician Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Lead Technician Education

Majors

Computer Science

19.0%

Electrical Engineering

13.9%

Business

10.8%

Computer Engineering

6.0%

Lead Technician Resume Relevant Education Example #1

Bachelor's Degree In Electrical Engineering 2003 - 2006

Pennsylvania State University Main, PA

Lead Technician Resume Relevant Education Example #2

Bachelor's Degree In Computer Science 2002 - 2005

University of Maryland - College Park College Park, MD

3. Next, Create A Lead Technician Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Lead Technician Skills For Resume

Java Skills
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Database Skills
A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.
C++ Skills
C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions
XML Skills
XML is a medium for storing and transporting data that is independent of software and hardware. XML stands for eXtensible Markup Language. XML, like HTML, is a markup language that was created to store and transport data. It was created with the intention of being self-descriptive. There are no predefined tags in the XML language. Another feature is that XML is extensible.
Scrum Skills
Scrum is a lean structure for communicating, designing, and promoting complex products, with a focus on programming development. It has been applied to a variety of areas, including manufacturing, testing, new technology, and marketing techniques. Scrum is a simple framework that helps people, organizations, and teams generate value by providing many solutions to complicated problems.
Web Services Skills
A web service is software that is available on the internet and uses a specific messaging system. A web service is a kind of service that is not bound to any specific programming language or operating system. Web services help every device to communicate over the world wide web.

Top Skills for a Lead Technician

Source: Zippia.com

Java, 10.2%

Architecture, 6.7%

Digital Transformation, 6.3%

Customer Service, 5.9%

Other Skills, 70.9%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Lead Technician Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Technical Support Specialist

Domino's Pizza

Repaired hardware, replaced components, and accomplished tech refresh upgrades as directed.
Used common techniques and network analyzer tools to isolate LAN faults on Token ring and Ethernet topologies in a Novell network.
Assisted students/faculty by demonstrating the proper procedures and use of computer hardware/software.
Provided advanced remote and onsite helpdesk and Point-of-Sale (POS) support for 150 end users.
Assisted in the timely recovery of data lost due to software crash or hardware failure.

Work History Example # 2

Lead Technician

Wells Fargo

Involved in integration of Jsp pages and UI design using HTML5.
Collaborated with users, database administrators, and team members involved in the project implementation.
Designed and Developed ETL processing to integrate data from disparate systems to load to Sales Force Cloud Environment.
Developed GUI screens for XTT & LD application using JSP, HTML and CSS.
Defined business analysis, information architecture, interaction design, and rapid prototyping for WellsFargo applications.

Work History Example # 3

Medical Assistant

Planned Parenthood

Managed internal audit system and abnormal cytology follow-up.
Performed phlebotomy, injections, and CLIA waved lab tests.
Triaged all incoming patients in preparation for their visit Assessed and accurately recorded any and all medical complications for medical staff.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information, confirms patient information, collects copays.
Maintained lab according to OSHA standards and guidelines.

5. Highlight Your Lead Technician Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your lead technician resume:

Certified Pharmacy Technician (CPhT)
Project Management Professional (PMP)
Certified Scrum Master (CSM)
Master Certified Electronics Technician (CETma)
Emergency Medical Technician (EMT)
Certified Phlebotomy Technician (CPT)
Certified Instrumentation Specialist (CIS)
Software Engineering Master Certification (SEMC)
BICSI Technician
Certified Network Computer Technician (CNCT)

More Certifications For Lead Technician

6. Finally, Add a Lead Technician Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Lead Technician Resume Skills

Java

Architecture

Digital Transformation

Customer Service

Database

HTML

C++

API

XML

JavaScript

Scrum

Application Development

J2EE

Web Application

Web Services

Unix

Spring Boot

Emerging Technologies

PL/SQL

Troubleshoot

SQL Server

Apex

CSS

Jenkins

Client Facing

Technical Support

ETL

Linux

JQuery

Gap Analysis

Jira

Microservices

MVC

SOA

JSON

Onsite

Spring Framework

Maven

SDLC

Debugging

DB2

Code Reviews

WebSphere

Entry Level Lead Technician Resume Templates

Lead Technician Jobs

Links To Help Optimize Lead Technician Resumes

Lead Technician Resumes FAQs

What Are The Duties Of A Lead Technician?

The duties of a lead technician are to maintain corporate equipment in accordance with business requirements, develop and monitor equipment testing schedules, and delegate duties to junior lead technicians.

Have more questions? See all answers to common computer and mathematical questions.

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Updated May 19, 2023